Research Summary. We analyzed 1,094 operations, senior specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like JPMorgan Chase & Co. and EMC. Here are the key facts about operations, senior specialist resumes to help you get the job:

  • The average operations, senior specialist resume is 497 words long
  • The average operations, senior specialist resume is 1.1 pages long based on 450 words per page.
  • Customer service is the most common skill found on an operations, senior specialist resume. It appears on 15.1% of resumes.
After learning about how to write a professional operations, senior specialist resume, you can make sure your resume checks all the boxes with our resume builder.


Operations, Senior Specialist Resume Example

Choose From 10+ Customizable Operations, Senior Specialist Resume templates

Zippia allows you to choose from different easy-to-use Operations, Senior Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations, Senior Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume
Operations, Senior Specialist Resume

What Should Be Included In An Operations, Senior Specialist Resume


1. Add Contact Information To Your Operations, Senior Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations, Senior Specialist Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Operations, Senior Specialist Resume Relevant Education Example #1

Master's Degree In Business 2014 - 2016

Arizona State University Phoenix, AZ

Operations, Senior Specialist Resume Relevant Education Example #2

Master's Degree In Business 2014 - 2016

Strayer University Washington, DC


3. Next, Create An Operations, Senior Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Operations, Senior Specialist Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Windows Skills

    Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Top Skills for an Operations, Senior Specialist

  • Customer Service, 15.1%
  • PowerPoint, 7.8%
  • Project Management, 7.8%
  • Excellent Organizational, 7.0%
  • Other Skills, 62.3%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Operations, Senior Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Mortgage Loan Processor
The PNC Financial Services Group
  • Processed and negotiated all equity liens/loans assigned and obtained by me for modification approval updating all database and processing systems.
  • Opened and processed residential mortgage loans, including Conventional, FHA, VA, Rural and USDA.
  • Created Excel workbooks to help staff with Truth-in-Lending, Good Faith Estimate, Fee and Wire compliance.
  • Contacted customers to assist in interim payment plans while modifications are being finalized.
  • Provided borrowers with foreclosure alternatives.
Work History Example # 2
Advantage Resourcing
  • Produced LinkedIn training video tutorials for Advantage Intranet.
  • Checked multiple vendor management systems (VMS) daily for any new job requirements released.
  • Identified qualified candidates for current open positions via social media sites, CareerBuilder, Monster, Indeed and LinkedIn.
  • Managed and implemented iCIMS platform for application tracking.
  • Conducted candidate resume searches for qualified applicants through Career Builder, Monster, & Indeed averaging 25 - 30 daily.
Work History Example # 3
Operations, Senior Specialist
  • Initiated and developed updated operations training for operations leads across the district; reverse logistics compliance improved after each training.
  • Marketed new services to clients using self-created PowerPoint presentations and software demonstrations.
  • Determined bid strategies by evaluating the competition, pricing and delivery requirements.
  • Managed daily environmental operations at three Louisiana manufacturing facilities.
  • Captured and validated execution of domestic fixed income trades: Municipals/Corporate/EM/US Treasury bonds to ensure minimal discrepancies/issues.
Work History Example # 4
BNP Paribas
  • Verified proper accounting treatment of all interest rate schedules in proprietary company software for fixed income and bank loan securities.
  • Escalated trade breaks to the Portfolio Analysis Team for consideration as structural differences.
  • Calculated and reconciled income payments for all securities held in funds including fixed income, bank loan and equity securities.
  • Utilized Excel daily to perform portfolio reconciliations.
  • Developed management reporting for new account score distributions, portfolio credit quality trending, and loan product penetration.

5. Highlight Your Operations, Senior Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations, senior specialist resume:

  1. IT Information Library Foundations Certification (ITIL)
  2. Certified Billing and Coding Specialist (CBCS)
  3. International Accredited Business Accountant (IABA)


6. Finally, Add a Operations, Senior Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Operations, Senior Specialist Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Procedures, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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