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What is an operations servicing specialist and how to become one
Optimization of the daily operations of an organization is the work of an operations servicing specialist. The specialists develop strategies to help make sure that operations run smoothly and efficiently. They collect and analyze reports to know where to make operational changes. They also identify customer needs by gathering and analyzing surveys to attain business objectives. As an operations servicing specialist, you develop projects and coordinate operations while following the company's regulations and policies. You also address and resolve issues to maximize customer service.
Operations servicing specialists need a bachelor's degree with at least two years of experience in a related role. They must be conversant with the operational processes of the organization. Key skills essential to success on the job include time management, leadership, project management, organization, communication, interpersonal, and problem-solving skills. On average, these personnel earn $44,609 per year, which is within the $34,000 and $57,000 range.
Avg. Salary $45,716
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.43%
Asian 8.83%
Black or African American 6.36%
Hispanic or Latino 9.39%
Unknown 4.56%
White 70.43%
Genderfemale 56.06%
male 43.94%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Complexity level is simple
7 - challenging
Operations servicing specialist career paths
Key steps to become an operations servicing specialist
Explore operations servicing specialist education requirements
Start to develop specific operations servicing specialist skills
Skills Percentages Data Entry 10.66% Securities 6.35% PowerPoint 5.74% Strong Customer Service 5.67% Booking 5.44% Research operations servicing specialist duties and responsibilities
- Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
- Maintain current knowledge of ACH rules, proper procedures, and regulations.
- Change ACH options on SACH to auto or manual for cash deposits or withdrawals on investment brokerage accounts.
- Oversee direct deposit enrollment and benefits enrollment organizing and faxing forms to corporate payroll and outsourcing company to ensure employee enrollment.
Prepare your operations servicing specialist resume
When your background is strong enough, you can start writing your operations servicing specialist resume.
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Choose from 10+ customizable operations servicing specialist resume templates
Build a professional operations servicing specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your operations servicing specialist resume.
Apply for operations servicing specialist jobs
Now it's time to start searching for an operations servicing specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first operations servicing specialist job
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Average operations servicing specialist salary
The average operations servicing specialist salary in the United States is $45,716 per year or $22 per hour. Operations servicing specialist salaries range between $31,000 and $66,000 per year.
What am I worth?
How do operations servicing specialists rate their job?
Operations servicing specialist reviews
Being an important COG into the system. The dynamic work flow ensures that you are always well vested into the multiple projects you will assist in facilitating resources too.
Not too much that I don't like. Learning curve was steep but I'm getting better all the time.
Work seems to be none-stop sometimes, especially since we are under staff. Work keeps me on my feed, but need to hire more people.
I love the people I work with, the ability my job give me to think critically, and being challenged to problem solve.
Your sole goal is to achieve operational excellence. Your job description grows with you. It's flexible in terms on variety of subjects you can work with but at the end it comes to the same goal, evaluation methods.
It's a wide role and in organizations/departments/teams that are less mature - you can get lost in the chaos.
Updated January 8, 2025
