Operations specialist jobs in Albuquerque, NM - 37 jobs

Unirac is North America's leading manufacturer of solar PV mounting systems, roof attachments, roof flashings, and accessories. For over two decades, we have delivered the best solar PV racking products and services because we know it's not just about building your solar projects quickly, it's about doing it right. With over 1,500,000 installations, partnering with Unirac leverages experience that makes a difference. Unirac offers the most comprehensive solar racking products and services in the industry. We have everything our customers and partners need for their project and the services and support to help make it happen. We strive for a great customer experience and are passionate about our customers' success. We transform their businesses through product innovation, enabling technologies, and an exceptional experience. We may manufacture solar racking, but our true focus is on creating the best customer experience for our partners. With Unirac, you get responsive customer support, an array of innovative solar solutions, and services that will help keep you ahead in a constantly evolving industry. Unirac enables its customers to power the world with clean, abundant energy by creating dependable, innovative mounting solutions. Our people are our biggest asset. We recruit the brightest and most creative minds, who aren't afraid to think big or challenge the status quo. They know that their opinion counts, and they make things happen. As a company, we aspire to: Create enthusiastic customers by providing ease of installation, responsive services, and competitive value based on decades of trusted experience. Cultivate a high-performing, ethical culture centered around an entrepreneurial spirit and challenging work. Deliver positive value for our shareholders through excellence in innovation, industry collaboration, and execution. Job Summary: The Commercial Services Specialist (CSS) is responsible for the pre-sale services as a member of the Commercial Services department. The duties of this role are a combination of CRM use, estimating, design review, system design, and customer product consultation. The CSS is primarily responsible for reviewing, summarizing, and responding to multiple requests for information and requests for pricing per day. A successful CSS coordinates with engineering services, applications, project management, logistics, outside sales and operations teams daily to ensure high-quality customer response. Must be comfortable with daily customer engagement. Duties and Responsibilities: RFI/RFP review and response Thoroughly review client submitted RFIs and RFPs. Contact clients as needed to ensure accuracy and proper understanding. Communicate summarized RFI/RFP information to other groups within Unirac, review and consolidate responses, and provide complete response packages to clients. Enter and update projects daily in CRM system Design and installation assistance Generate detailed layouts and direct-sale pricing proposals that incorporate ASCE site parameters, fire codes, client requirements, and other considerations Review submitted project requests, analyze, and provide optimization feedback Participate and lead conference calls with installers, clients, outside sales, and other departments as needed to address questions and concerns. Other duties Identify the correct audience and formally communicate product feedback to support Unirac's continuous improvement goals Assist in developing and improving sales and operational processes Skill Requirements: Proficient use of Microsoft Office products (Outlook, Teams, Excel) Strong written and verbal communication Curiosity to understand the customers' needs Ability to work through challenging customer situations and resolve issues with proactive communication Customer service mindset, strong team player, and desire to win and grow business Education and Experience Requirements: Associates degree; Bachelor's degree preferred Experience in project sales development or commercial bidding preferred Prefer minimum of 5 years in a customer-facing project environment Solar sales or design experience preferred Job LocationUnirac offers flexibility in our work locations. This role may be hybrid or fully in-office. A minimum of 3 days per week in-office will be required for success in this role. This role may work out of either the Boulder, CO or Albuquerque, NM offices. Benefits Competitive compensation, affordable healthcare benefits, 401k, and PTO (Medical, Dental, Vision, Disability & Life/AD&D, 401k, PTO starting at 3 weeks/year).

This position will train as an Operations Specialist on experimental satellite systems. The Satellite Operations Specialist will support Concept Exploration, Mission Readiness and Satellite Operations for unique, one-of-a-kind satellite systems at Kirtland AFB, NM. The successful candidate will demonstrate the ability to embrace the Sigmatech mission and work to continually exceed the expectations of our customers. Responsibilities include: Support system readiness, planning, preparation, execution and evaluation for satellite launch and early orbit operations, on-orbit operations and end-of-life retirement/disposal Analyze activities associated with both ground operational systems and spacecraft operational systems Issue commands, directives and other instructions to fixed, deployable and mobile tracking stations Support user and customer interface meetings, exercises and rehearsals Function as a Satellite Vehicle Specialist and support system readiness, planning, preparation, execution and evaluation for satellite launch and early orbit operations, on-orbit operations and end-of-life retirement and disposal Perform mission and pre-pass planning, scheduling, data trending and analysis, real-time operations, and spacecraft anomaly resolution Work a 12-hour rotating shift schedule Minimum Qualifications: Currently possess an active DoD Top Secret Security Clearance and obtain SCI Eligibility prior to start Associates degree in a technical field, or equivalent experience U.S. citizenship Desired Background: Ability to quickly connect in-person and in writing, and to actively listen and perceive the needs, values or opinions of others Demonstrated leadership accomplishments professionally and personally Proactivity in identifying and addressing challenges to include innovations that result in positive organizational impact Experience with PERL, C#, C, C++ or other languages Experience with operations, intel or IT EDUCATION/CERTIFICATION: Associates degree in a technical field, or equivalent experience Travel: N/A Security Clearance: U.S. Citizen, Top Secret Security Clearance and obtain SCI Eligibility prior to start

Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations. **Required Skills:** Site Logistics Operations Specialist Responsibilities: 1. Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders) 2. Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed 3. Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed 4. Identify gaps in operations and present solutions to standardize operations across Meta data center sites 5. Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers 6. Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management 7. Help produce monthly audits of compliance to ensure meeting all inventory controls 8. Support month/quarter and year end requirement to ensure appropriate financial reporting 9. Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements 10. Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement 11. Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations 12. Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes 13. Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes 14. Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies 15. Monitor metrics highlighting performance and trends within the data center field and warehouse operations 16. Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements 17. Help define and manage ongoing KPIs to measure process compliance and logistics operations performance 18. Partner in developing shared solutions when inconsistencies are identified 19. 10% travel required **Minimum Qualifications:** Minimum Qualifications: 20. Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience 21. 5+ years logistics experience overseeing operations, team performance, and SLA adherence 22. Experience working independently, prioritizing, and managing one's time 23. Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools 24. Communication, problem solving, and interpersonal experience **Preferred Qualifications:** Preferred Qualifications: 25. Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting) 26. Knowledge in Supply Chain process from Procure-to-Pay 27. Experience in business analysis/program management 28. Knowledge with Supply Chain and Inventory management models 29. Experience in a data center environment 30. Experience in cross-functional projects across multiple teams **Public Compensation:** $115,000/year to $163,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Rio Rancho, 4100 Sara Road Division: Solutions Job Posting Title: Warehouse Operator Specialist Time Type: Full Time POSITION SUMMARY The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Training Responsibilities: * Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands * Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control * Will assist in forklift operation and certification for new and existing associates Shipping/Receiving Responsibilities: * Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted. * Efficiently and accurately load orders according to the appropriate doors and trailers. * All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures. * Research discrepancies that may occur in the shipping and receiving process. Customer Service: * Responsible for always conducting yourself in a professional manner in appearance and communications. * May communicate with customers telephonically, electronically, or in person. * Prepare required activity reports accurately and efficiently for site management. Quality Control Responsibilities: * The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked * Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Will stack, package, shrink wrap, and label product(s) * All quality control functions will be processed as defined by the Standard Operating Procedures. * Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager. * Participates in quality meetings. Safety, Housekeeping, and Compliance: * Knowledgeable and complies with relevant ISO standards that impact this position, department, and company. * Responsible for executing all safety protocols. * Will accomplish all job tasks in a manner that promotes safety * Responsible for cleanliness of warehouse * Maintain a clean, neat, orderly work area, and assist in security of the warehouse * Will comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/ MSDS Standards * Participates in safety meetings. Labor Management: * Direct the operations of the warehouse work team to achieve prescribed objectives. * Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. * Assist Supervisor in maintaining the level of employees consistent with a productive workforce. * Participate in establishing work schedules. * Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. * Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines. Responsibility and Authority: * Participates in department meetings. * Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels. * All non-conformities are to be immediately brought to the attention of the Quality Department Equipment Operation: * In performing assigned duties, the equipment used can include but is not limited to: o sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack. * Associates are responsible for the upkeep of equipment and reporting of equipment problems. * On a daily basis, associates will inspect and perform minor maintenance on the forklift or other equipment. * Associates will operate all equipment in a safe and efficient manner following prescribed work methods. * Associates must maintain an active forklift certification. Maintenance: * Perform or assist in building, grounds, and equipment maintenance as assigned. OTHER DUTIES * Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping. * Willing to work evenings and weekends as needed. * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1 year experience working in a logistics/distribution/relevant environment. * Able to operate MHE. * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations * Satisfactory completion of a forklift training program SKILLS, KNOWLEDGE, AND ABILITIES Computer Skills * Basic computer skills * RF Scanners * WMS functions Language Skills * English (reading, writing, verbal) Mathematical Skills * Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Ability to communicate effectively and respectfully with all levels of the organization * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS * 2-4 years' experience working in a warehouse/logistics/distribution environment * 2-4 years proven forklift experience * Current or prior MHE certification PHYSICAL DEMANDS Occasionally * Hand & Finger manipulation, Sitting, Handling product and/or packaging materials Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The position would be Wednesday, Thursday, Friday, and every other Saturday. 7pm - 7am. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

Quality Operations Specialist III in Albuquerque, NM Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement opportunities Education reimbursement 401K program with matching contributions Learning platform And more! Summary The Quality Operations Specialist III is an essential part of the Quality Operations team and is responsible for QA oversight, review, and quality approval of large-scale expansion project deliverables. This role supports QA activities related to equipment, facilities, processes, computerized systems, and manufacturing projects, including facility expansion and new line installations, as well as commercial manufacturing operations. The role provides clear guidance on quality requirements consistent with cGMPs, regulatory expectations, and industry best practices, ensuring objectives are met within timeline constraints. Additionally, this position helps establish and maintain cross-departmental relationships to enhance overall compliance and efficiency. The Specialist III supports facilities, validation, manufacturing, and engineering activities while providing QA input and guidance for the review and approval of regulated, controlled documents, including but not limited to SOPs, validation protocols, commissioning documents, deviations, change controls, work orders, and Validation Master Plans. Responsibilities Serve as a quality resource and approving authority in support of validation, change control, work orders, and other related documents as the quality approver. Support departmental strategic goals to assure the highest quality standards and regulatory compliance. Provide quality compliance direction for validation and manufacturing activities. Serve as the quality liaison by providing compliance requirements for new product opportunities, including new equipment and technology. Direct process improvements and goals for Curia using current regulations and demonstrated best practices. Serve as a quality liaison between the site and customers or regulatory agencies during facility audits/inspections. Support effective and efficient continuous quality and cost improvement efforts. Read/interpret SOPs to ensure compliance Maintain up to date trainings Other duties as assigned Qualifications Bachelor's degree (BS or BA) in a scientific or related field from a four-year accredited college or university Minimum of five (5) years of progressively increasing responsibility in the pharmaceutical or biologics industry, with experience in validation activities, regulatory compliance, and/or quality. Must also have relevant experience in change control, deviations, and CAPA Demonstrated understanding of laboratory, manufacturing, packaging, regulatory affairs, compliance, and quality assurance requirements for biological and aseptic drug product manufacturing Experience working with third-party contract manufacturing in the pharmaceutical industry, strong preferred Supervisory Responsibilities This role does not have supervisory responsibilities, yet it may involve mentoring, guiding, and advising. Other Skills and Abilities Provides guidance and mentorship to team members Fosters a collaborative and positive work environment Champions change Promotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members. Demonstrates strong attention to detail Provide quality oversight and approval related to validation of processes, utilities, facilities, and equipment. Provide quality validation oversight to facility, utility, and equipment upgrades. Provide review and approval for qualification, validation, re-qualification, and re-validation documents for equipment and manufacturing process protocols, deviations, and final report. Collaborate with validations and project teams on the coordination and prioritization of validation activities. Provide QA oversight of the writing, updating, and maintaining of pertinent validation master plans for the facility. Provide QA oversight for the writing, updating, and maintaining of pertinent validation technical packages for product submissions. Communicate with clients regarding changes to facilities, processes, and procedures. Provide plant management with data and information appropriate to reduce the potential for regulatory action and assist in Curia productivity management. Keep plant management advised concerning agency, customer, and internal audit compliance commitments. Provide training and technical expertise on quality systems, especially related to facilities, validation, engineering and cGMPs Other Qualifications: Must pass a background check Must pass a drug screen May be required to pass Occupational Health Screening Education, experience, location and tenure may be considered along with internal equity when job offers are extended. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-MM2

Any Employment Offers are Contingent Upon Successful Completion of the Following: * Verification of Work Authorization and Employment Eligibility * Substance Abuse Screening * Physical Exam (if applicable) * Background Checks for Badging/Security Clearances (if applicable) About Hensel Phelps: Founded in 1937, Hensel Phelps specializes in building development, construction and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked #1 in aviation and #6 overall general contractor in 2024 by BD+C, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity and Community, Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property. Position Description: The primary goals for interns are to gain an understanding of the construction process and to assist the Field Engineers and Office Engineers in field and materials management. The internship program provides the intern and Hensel Phelps with an extended opportunity to evaluate if the fit is right for a long and successful career with Hensel Phelps after graduation. Position Qualifications: * Strong communication skills. * Computer software - Microsoft Office Suite, specifically Excel based templates, Prolog, Primavera and AutoDesk Suite. * Candidates are preferred to be pursuing a 4-year degree in Civil, Structural, Architecture or Construction Management. Essential Duties: * Subcontractor Management. * Submittal review skills. * RFI development. * Layout / surveying. * Daily reports. * Quality control and support of our safety plan. Physical Work Classification & Demands: Moderate Work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or 10 pounds of force constantly to move objects. * The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity. * Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc. * Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer. * The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration. * Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas. * The person in this position regularly sits in a stationary position in front of a computer screen. * Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements. * Climbing - Ascending or descending ladders, stairs, scaffolding and ramps at various heights. * Balancing - Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch. * Stooping - Bending the body downward and forward by the spine at the waist. * Visual acuity and ability to operate a vehicle as certified and appropriate. * Occasionally exposed to high and low temperatures * Frequently exposed to noisy environments and outdoor elements such as precipitation and wind. Benefits: Hensel Phelps believes in the importance of taking time to recharge. As a result, employees are eligible for paid time off beginning upon hire. Equal Opportunity and Affirmative Action Employer: Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

The Operations Specialist for Academic Facilities & Space Management plays a central role in supporting the planning, coordination, and operational oversight of academic facilities and space across campus. Reporting to the Strategic Support Manager and working within the Academic Resource Management team under the Assistant Vice President for Academic Resource Management, the position serves as a key liaison to Facilities Management, Campus Capital & Space Strategies, Facilities Design & Construction, academic units, and other campus partners. The Operations Specialist manages day-to-day building operations for multiple Provost-assigned teaching facilities, participates in space allocation and planning efforts, and contributes to capital project coordination and strategic initiatives that support the teaching and research mission of the university. This position requires strong project management skills, excellent communication, and the ability to work collaboratively across diverse units to address facility needs, implement space strategies, and support ongoing campus planning activities. Duties and Responsibilities Facility Management * Serve as the primary building coordinator for Provost-assigned facilities (currently nine major teaching facilities). * Process, track, and manage facility repair work orders, addressing facility issues in collaboration with UNM Facilities Management. * Coordinate and support minor capital planning and renewal projects; represent user needs during planning, design, and implementation phases. * Maintain and update Area Emergency Plans, respond to Fire Marshal inspection findings, participate in the Campus Watch program, and serve as a Zone Captain. * Manage departmental facility records, databases, and documentation; prepare written reports, correspondence, and materials related to facility operations. * Maintain communication protocols, phone trees, emergency information, and building access processes (including key requests and related approvals). * Serve as the Academic Affairs liaison for facility needs across campus, ensuring clear communication and issue resolution. Space Management * Oversee and allocate designated academic spaces across campus (e.g., UAEC, Dane Smith Hall, Parish, and other Academic Affairs facilities). * Conduct facility and space assessments to support strategic space planning and utilization. * Identify and evaluate space for academic units in response to needs and requests. * Coordinate and assist in management of space moves, relocations, and space transitions for units within Academic Affairs. * Serve as the Academic Affairs liaison on all university-wide space management efforts. Strategic Operations & Project Support (using UNM Operations Specialist Standard Duties) * Develop project plans to support new or updated policies, programs, processes, and initiatives related to facilities and space management, including set and execute short- and long-term project objectives to support timely, cost-effective completion of facility and space initiatives. * Coordinate and monitor project implementation to ensure alignment with unit goals, timelines, and operational requirements. * Set and execute short- and long-term project objectives to support timely, cost-effective completion of facility and space initiatives. * Research and evaluate best practices to improve facility operations, space utilization, and workflow efficiency; recommend improved procedures or systems. * Prepare reports and maintain program records and data to support planning, tracking, and operational decision-making. * Collaborate with faculty, staff, and campus partners to support the implementation of facilities- and space-related policies, projects, and process improvements. * Oversee assigned operational or programmatic activities within the facilities and space management portfolio. * Support special projects related to facilities coordination, assessments, space moves, and capital planning. * Participate in professional development to maintain knowledge of facilities management, space planning, and operational best practices See the Position Description for additional information.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description 🚗 Buckle Up, Albuquerque - Your Next Career Move Is Here! Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: Competitive pay Referral bonuses once you're on board 30+ days of paid vacation and company holidays per year (from day 1) Great healthcare benefits from day 1 10 days of free child or senior care through Care.com Generous 401(k) with up to 8% company match Employee discounts on hundreds of items Great coworkers who love being part of a team At Cox, we believe in being transparent - [click here for our benefits overview]. Here's what you'll be doing: Representing the dealer sales lane on sale days Promoting Manheim's awesome products and services Helping dealers get vehicles ready for auction Negotiating bids, consulting on pricing, and offering reconditioning advice Solving problems and being the friendly face our clients count on Who You Are: Quick thinker, problem solver, relationship builder - and ready to make every auction day a success. Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. A valid driver's license. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Bilingual English/Spanish Cruise into the fast lane with us. Join Cox today! RSCOX Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Job Description JST is currently seeking an experienced Junior Business Operations Specialist. This is a full-time on-site at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply. This position is contingent upon contract award. The Junior Business Operations Specialist (Jr. BOS) plays a pivotal role in supporting data gathering, validation, and reporting tasks, ensuring data quality and accuracy align with requirements. Working closely with the knowledge management team, this role focuses on operational support for Facilitation and Data Analytics and contributes to data preparation for readiness assessments. The Jr. BOS helps ensure knowledge management and data analytics functions remain accurate, timely, and impactful. Jr Business Operations Specialist Responsibilities Data Collection and Validation: o Assist in gathering, validating, and maintaining accurate data inputs to support knowledge management and operational decision-making processes. o Utilize data validation protocols to ensure data integrity and consistency across both classified and unclassified systems. Report Preparation and Readiness Assessments: o Support the development and timely delivery of readiness reports, including semi-annual and ad-hoc reports, by providing necessary data insights and analytics. o Collaborate with team to ensure that all data-driven reports meet operational and compliance standards. Support for Knowledge Management Updates: o Participate in the ongoing maintenance and updates of knowledge management systems, working with the team to ensure data systems remain aligned with evolving data needs and strategic priorities. o Assist in implementing system improvements and data updates that enhance the efficiency and accessibility of knowledge management solutions. Jr Business Operations Specialist Qualifications Associates degree in Data Analytics, Information Management, Business Operations, or a related field (or equivalent experience). Minimum of 3 years of experience in data analysis, data validation, or knowledge management support, preferably within a DoD or government environment Required Clearances and Screenings MUST have an active secret clearance MUST be able to successfully pass a drug screen and background check About Joint Strategic Technologies (JST) No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development. Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement. JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment. Job Posted by ApplicantPro

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description 🚗 Buckle Up, Albuquerque - Your Next Career Move Is Here! Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: Competitive pay Referral bonuses once you're on board 30+ days of paid vacation and company holidays per year (from day 1) Great healthcare benefits from day 1 10 days of free child or senior care through Care.com Generous 401(k) with up to 8% company match Employee discounts on hundreds of items Great coworkers who love being part of a team At Cox, we believe in being transparent - [click here for our benefits overview]. Here's what you'll be doing: Representing the dealer sales lane on sale days Promoting Manheim's awesome products and services Helping dealers get vehicles ready for auction Negotiating bids, consulting on pricing, and offering reconditioning advice Solving problems and being the friendly face our clients count on Who You Are: Quick thinker, problem solver, relationship builder - and ready to make every auction day a success. Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. A valid driver's license. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Bilingual English/Spanish Cruise into the fast lane with us. Join Cox today! RSCOX Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Schedule of Work: Monday to Friday: 8:00 AM to 5:00 PM Weekly rotation: 9:00 AM to 6:00 PM Rotating Saturday: 9:00 AM to 1:00 PM Please keep in mind that this schedule is subject to change as needed. BENEFITS: Medical, Dental & Vision Insurance Paid Short-Term Disability, Life Insurance, and AD&D Paid Federally Recognized Holidays, Birthday, and Floating Holidays Vacation, & Sick Leave Tuition Reimbursement 401(k) with Employer Match Pension Plan Opportunities for advancement Overall Job Purpose At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. While specific responsibilities vary by role, every position carries universal expectations aligned with its level of responsibility and authority across the organization. As a Deposit Services Specialist at Sandia Area, you are responsible for delivering excellent service while maintaining personal accountability in your actions and behaviors. By prioritizing member satisfaction and operational efficiency, you directly contribute to the organization's mission of strengthening financial well-being for our members and community. You are entrusted to uphold our values in every interaction, ensuring trust, accuracy, and a focus on service excellence. Reporting directly to the Digital Services Manager, the Deposit Services Specialist is responsible for performing a variety of back-office functions related to deposit account operations. This includes processing and balancing ACH and Share Draft, remote deposit, chargebacks, reconciling deposit-related general ledgers, handling incoming and outgoing wire transfers, and assisting with deposit account research, adjustments, and maintenance. The specialist ensures compliance with applicable regulations and internal procedures while delivering accurate and timely service. Duties and responsibilities Department Operational Support Processes daily settlement for all electronic processes and answers questions from staff and members regarding electronic payments/services. Process ACH death reclamations and notifications (DNE), reconcile ACH files, including returns, notifications of change (NOCs), and exceptions. Review and post incoming and outgoing wire transfers in accordance with regulatory and internal policies. Research and resolve deposit-related discrepancies or account issues in collaboration with branches and other departments. Monitor and balance deposit-related general ledger accounts. Support fraud prevention and loss mitigation efforts related to deposit services, including unauthorized debits and wire fraud claims. Assist in processing Share Draft exceptions and returns. Respond to internal and external inquiries in a timely and professional manner. Provide back-up support to electronic service specialists. Expectations of all Sandia Area employees Demonstrate a strong commitment to upholding the organization's mission, vision, and values in all interactions and responsibilities. Represent the credit union with professionalism, integrity, and ethical conduct at all times. Maintain a thorough understanding and strict adherence to credit union regulations, compliance requirements, policies, procedures, and operational guidelines. Consistently meet deadlines as assigned while ensuring accuracy, efficiency, and adherence to quality standards. Foster a positive and supportive environment for both members and employees, ensuring interactions align with the credit union's mission and service philosophy. Adhere to all regulatory and compliance policies, upholding the highest standards of security, confidentiality, and ethical financial practices in all interactions. Maintain the confidentiality and security of information, records, and sensitive data, in compliance with credit union policies and regulatory requirements. Adapt to evolving responsibilities, taking on additional duties as assigned to support the success of the organization. Demonstrate a commitment to continuous learning, professional development, and staying informed on industry trends and best practices. Willing to undergo background and credit checks as required by federal and state regulations. Understand and comply with all policies, procedures, and legal guidelines, including adherence to the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and other applicable financial regulations. Qualifications Knowledge, Skills, and Abilities (KSAs) Expertise in ACH processing, wire transfers, share draft, and deposit operations with a requisite understanding of financial institution operations. Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment. Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities. Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment. Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Ability to perform essential functions, including the ability to lift up to 10 lbs. as needed. Minimum Education and Experience Requirements HSD or GED Two (2)year(s) of applicable experience required. *** Please submit an employment application to ********************** *** Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer. SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsible for utilizing the airline system to plan flight weight and balance including determining the number of passengers that may safely be boarded given anticipated and actual weight and balance calculations. The Ops Agent will over see the gate functions and pre-board/boarding process while meeting the requirements of an on time departure. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Airline or Contracted Airline Services experience preferably Ticket Agent, Gate Agent, or Ops. 3. Mathematical problem solving skills 4. Verbal and written communications skills 5. Must be 18 years of age or older. 6. Must have a telephone. 7. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow. 5. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation. 6. Must pass pre-employment and random drug tests. 7. Must be able to read, understand and carry out instructions in English. 8. Must meet necessary requirements to obtain a security sensitive identification badge. 9. Must be able to verbally direct in English. 10. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 11. Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES: 1. Must be able to perform all duties of subordinate employees when necessary. 2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) 3. Monitor employee activity and makes adjustments as needed, 4. Make sure employees follow all regulations/procedures. 5. Deals courteously and tactfully with fellow employees. 6. Communicate effectively with fellow employees and client representatives. 7. Communicate safety hazards and equipment problems to Department Manager or General Manager. 8. Make sure training records are current. 9. Report inquiries and other major incidents to Department Managers. 10. Respond to inquiries from client, staff, and passengers in a courteous manner. 11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 12. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 13. Attend meetings and in-services as required. 14. Utilize appropriate communications channels and maintain records, reports and files as required. 15. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible. 16. Adhere to company policies and procedures and participate in achievement of company objectives. 17. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 18. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 19. Ensure implementation of the Safety Management System (SMS) 20. Implement safety plan for station 21. Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary 22. Actively participate in the Safety Management System (SMS) 23. Perform other duties as requested.

Job Description We're hiring a full-time pest control technician to help our customers get rid of unwanted visitors! You'll identify red flags that signal the presence of an infestation, decide on the appropriate treatment, and safely administer the appropriate tactics to eradicate pests and keep them from coming back! The ideal applicant has experience with integrated pest management, strong customer service skills, and enjoys helping people. If you're a detail-oriented professional looking for a stable career, we have a place for you. Apply today! Compensation: $35,000 - $55,000 yearly Responsibilities: Answer any questions regarding our pest control services Cover infested areas with pesticides as necessary Record work activities and complete all paperwork after finishing services Wear protective equipment and follow all safety guidelines and instructions when using power spraying equipment and fumigation equipment Measure area dimensions and mix the correct amount of chemicals in the applicator based on the size of the infested area Qualifications: Clear background check Superb customer service skills 1+ year of work experience in pest control Excellent verbal and written communication skills Physically fit enough to lift 50 lbs and climb into confined spaces regularly Has clean driving record and U.S. driver's license Comfortable with an outdoor work environment in a variety of weather conditions Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and as part of a team Willingness to obtain a Pest Control License Capable of lifting up to 100 lbs, climbing stairs, accessing and exiting roof or attic areas utilizing a ladder, and going into crawl spaces About Company Our company provides services in New Mexico. When our community needs extermination services, they feel confident that they can turn to Preventive Pest Control! For nearly 25 years, our company has been providing families and businesses throughout the state with intensive, high-quality pest control. We are locally owned and operated, which allows us to best serve clients and employees.

Responsible for timely verification of benefits and prior authorizations for all physicians and physical therapists. ESSENTIAL RESPONSIBILITIES: Updates and maintains patient demographics as needed. Verify eligibility of benefits from the provider's schedule, real time, 3 days prior to scheduled appointments. Review credentialing for accuracy and contract information. Verify referrals if needed and obtain referral from PCP. Obtain eligibility and prior authorizations for DME, assigned surgeries and outside testing and physical therapy. Coordinate with Front Office, Medical Records, Medical Assistants and Account Representatives on above data. Maintains files with insurance authorizations and referral information. Assist in covering team member's work, when others are out. Works overtime hours as needed. Adheres to company policies as described in employment handbook and company work rules. Participates in professional development activities and opportunities. Attends staff meeting and others as required. Maintains confidentiality of patient account information in accordance with HIPAA guidelines and NMOA policy. Regular and reliable attendance. Performs any other duties as assigned. SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE, SKILLS AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Exceptional customer service skills. Knowledge of current basic medical terminology, coding, eligibility and prior authorization knowledge and office procedures. Strong computer and phone skills, including multi-line phones. Excellent grammar and spelling skills. Ability to establish and maintain effecting working relationships with staff, co-workers, patients and vendors. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages. Ability to understand, read, write and speak English. Ability to understand and speak Spanish preferred. Ability to read, analyze and interpret medical information, technical procedures and/or general business information. Ability to effectively present information, respond to questions and professionally interact with managers, employees, patients, vendors and the general public. Ability to recognize and define problems, collect data, establish facts, draw conclusions and correct errors. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables. Ability to handle multiple simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Exhibit understanding of healthcare regulatory and compliance policy (e.g., HIPAA). Knowledge of New Mexico Orthopaedics policies and procedures to include Operating Agreement, Medical Staff Bylaws, Business Office Standards and Recommended Practices. Requires ability to identify and implement opportunities to improve performance of the department. High integrity, including maintenance of confidential information. Exhibit patience in high stress situations and handle confrontations with poise and efficiency. Ability to work a flexible schedule, including some evenings and weekends. May be assigned to or transferred to any clinic location, depending upon business need PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Requires vision correctable to 20/20 and hearing in the normal range for face-to-face and telephone contacts. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is usually moderate. Qualifications EDUCATION AND/OR EXPERIENCE: High School Diploma or GED and two years of relevant experience. Pre-verification and Prior Authorization experience in a medical office setting preferred. CERTIFICATIONS, LICENSES, REGISTRATIONS: None required

The Utilities Service Specialist-I initiates, processes and communicates utility customer requests for water and wastewater service and information; resolves customer complaints, analyzes billing records, accepts payment for water and sewer services, records transactions, and updates utility data. Education / higher education: High School Graduate or equivalent Minimum number of years of related experience: One year of customer service experience in an office, call center, or retail setting. Education and/or experience preferences: None Driver's License requirement: Infrequent Driver -- Regular Driver's License Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Cash accounting, coding, billing, clerical and collection techniques. Business English, spelling and elementary algebraic concepts. Intermediate computer applications such as Word, Excel, e-mail systems and calendar management systems; ability to learn computer applications and systems as needed. Typical office practices and procedures. Knowledge of filing, indexing, cross-referencing, and records management. Telephone etiquette and customer service techniques. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must type at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurate handling monetary transactions, data entry, and operation of standard office equipment, which includes computer, calculator, fax, and/or copier/scanner. Make arithmetic and mathematical calculations quickly and accurately; accurately proofread numerical and text data; Understand and follow oral and written instructions. Organize, coordinate and complete tasks to meet scheduled deadlines. Perform necessary procedural matters without immediate supervision. Working with customers, especially those who are irate in an escalated situation. Abilities: Learn water and wastewater ordinances. Communicate in a clear, concise, tactful and prompt manner both in oral and written communications. Interpret oral and written instructions. Multi-task: navigate multiple programs at one time. Keep records and prepare reports. Use sound judgment and problem solving techniques. Acquire in-depth knowledge of department programs, policies, procedures and processes; Acquire in-depth knowledge of the mainframe computer systems utilized by the City; Maintain complex records efficiently and accurately and to prepare clear and concise reports; Maintain confidentiality of information processes or prepared; Conduct research and basic analysis of special projects; Establish and maintain effective, professional working relationships with other City employees, elected officials and the public; Demonstrate sound judgment in resolving problems that do not need the supervisor's immediate attention within the department's policies and procedures and City ordinances on a daily basis. Interaction with Groups/Agencies/Entities: Internal: Works with other Division Managers, Utility Billing Specialist, Utilities Service Specialists and other Utility staff. External: Works with staff in other departments and division, developers, builders, banks, courts and utility customers. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Provide high-level customer service and assist customers while adhering to Privacy Act Law. * Talk with customers by phone in a call center environment or in person, receive and process orders for new accounts, water service activations, discontinuance, or change in service. Review status and/or findings of service orders requested by customers. * Analyze account information, answer inquiries and resolve complaints from the public. Addresses customers' billing concerns or service rendered, adjusts customer accounts when warranted, and refers complaints of service failure to designated divisions for investigation. * Navigate multiple computer programs while interacting with customers. * Maintain electronic records specific to the area of assignment and utilize these records to perform a variety of research activities. * Input all necessary customer data and maintains all reports and registers. * Analyze or reviews and tracks delinquent accounts, notify Utilities Service Specialist-II if payment arrangements are not kept, recommends turn off due to non-payment. * Work with delinquent customers to establish special payment plans and/or refer customer to charitable organization for financial assistance. * Flags customer account; works with customer on establishment of new account; brief Customer Service Manager on customer's payment status. * Analyze customer accounts to determine the Winter Quarter Average rates to calculate wastewater charges for upcoming year. Makes adjustments if necessary. * Perform cash receiving and cash accounting processes. * Process refunds of deposits, final bill credits, and transfer final credit or debit balances to active accounts. * Determine charges for service requested, prepares change of address records, and issue discontinuance service orders. * Collect utility payments for water and sewer services, initial service payments, deposits for new service. * Sort, open, distribute and process mail and night box payments. * Accept and review Water Conservation Rebate Applications, submit to Conservation unit for final approval, then process rebate monies to customer accounts. * Notify Contract Operator by phone and email of all leaks and/or main breaks reported to the Customer Service operations. * Produce service orders for field inspection and resolution. Relay findings to customer or requesting department.

Areas of Interest: Bank Operations Pay Transparency Salary Range: Not Available Application Deadline: 02/12/2026 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type Discretionary Summary For over a century, BOK Financial has grown alongside its clients, offering tailored services and strategies for business, consumer, and wealth clients. Our extensive range of services allows us to compete nationally while our local decision-making and community connections make us good neighbors. Our purposeful diversification ensures resilience and stability, highlighting our expertise and commitment to meeting all your financial needs. Job Description The Remittance Processing Specialist I is primarily responsible for the daily processing and packaging of remittance accounts. This role functions by receiving, sorting, and opening mail sent to a remittance center. This role may involve tasks up to and including the processing of deposits according to the customer specifications; balancing payment transactions and performing data entry for data analysis and billing purposes. Team Culture BOK Financial fosters a collaborative, goal-oriented culture where employees follow established standards, receive support from accessible managers, and engage in mentorship. The company values accuracy, initiative, and community involvement, offering an exciting opportunity for growth and teamwork. How You'll Spend Your Time * You will ensure mail-in deposits are received and staged for pre-processing as per schedule. * You will receive, sort, and open payment envelopes by hand or automated equipment. * You may use imaging equipment to scan payment coupons and checks ensuring that the quality of the image meets customer expectations and Check 21 requirements. * You may review data collected during the imaging process and manually input/correct any information that didn't translate accurately, ensuring remittance coupons and check amounts balance at transaction and deposit levels. * You may produce reports detailing payment information according to customer specifications. * You may compile and send completed work product to customers following specific courier hand-off instructions. Follows controls deigned to ensure customers receive expected information. Education & Experience Requirements This level of knowledge is normally acquired through completion of a high school diploma (or equivalent) and a minimum of 1 year of experience in accounts receivables or remittance processing operations (or similar role). * Attention to Detail - ability to identify discrepancies and ensure all remittance documents are correct * Strong verbal and written communication skills * Effective organizational skills to include prioritization, time management, and succeeding in a fast-paced environment * Problem solving - ability to troubleshoot and resolve issues in role * Basic knowledge of accounting principles, banking regulations and compliance. * Confidentiality and Data Security - ability to handle confidential information and maintain data security protocols * Technical proficiency in Microsoft Office applications, common financial software systems, and other related software. * Basic knowledge of mail from BSA, AML, HIPAA, and PCI Compliance. * Basic knowledge of remittance operations and equipment i.e. MPE extractor, Opex 50, OPEX 2200/3690/7200 and a variety of document scanners. Working Conditions & Physical Requirements Office - 40 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact recruiting_********************* with any questions. Top 3 reasons to apply Investing in our talent and building a great workplace is a top priority for us. * Empowered employees * Award-winning culture * Community commitment BOK Financial Corporation Group adheres to state specific pay transparency requirements. In order to be considered for a position with BOK Financial Corporation Group, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the application deadline. Base salary range explanation: The base salary range represents an average range for this position. Actual offers to be determined based on the candidate's qualifications, skills, experience and education. See job details for salary range and bonus type. Benefits: BOK Financial Corporation Group offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits. About BOK Financial Corporation For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we've grown into a diversified financial services company that serves consumers, small businesses and international corporations-and everything in between. Facts: * Operations focused in an eight-state footprint * 5,000 team members * $49.7 billion in assets * $114.6 billion in assets under management and administration * $8 million donated to local nonprofits in 2024 * 59,000+ volunteer hours by our employees in 2024

Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations. Minimum Qualifications * Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience * 5+ years logistics experience overseeing operations, team performance, and SLA adherence * Experience working independently, prioritizing, and managing one's time * Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools * Communication, problem solving, and interpersonal experience Preferred Qualifications * Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting) * Knowledge in Supply Chain process from Procure-to-Pay * Experience in business analysis/program management * Knowledge with Supply Chain and Inventory management models * Experience in a data center environment * Experience in cross-functional projects across multiple teams Responsibilities * Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders) * Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed * Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed * Identify gaps in operations and present solutions to standardize operations across Meta data center sites * Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers * Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management * Help produce monthly audits of compliance to ensure meeting all inventory controls * Support month/quarter and year end requirement to ensure appropriate financial reporting * Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements * Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement * Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations * Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes * Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes * Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies * Monitor metrics highlighting performance and trends within the data center field and warehouse operations * Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements * Help define and manage ongoing KPIs to measure process compliance and logistics operations performance * Partner in developing shared solutions when inconsistencies are identified * 10% travel required About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Rio Rancho, 4100 Sara Road Division: Solutions Job Posting Title: Warehouse Operator Specialist Time Type: Full Time POSITION SUMMARY The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Training Responsibilities: · Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands · Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control · Will assist in forklift operation and certification for new and existing associates Shipping/Receiving Responsibilities: · Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted. · Efficiently and accurately load orders according to the appropriate doors and trailers. · All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures. · Research discrepancies that may occur in the shipping and receiving process. Customer Service: · Responsible for always conducting yourself in a professional manner in appearance and communications. · May communicate with customers telephonically, electronically, or in person. · Prepare required activity reports accurately and efficiently for site management. Quality Control Responsibilities: · The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked · Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Will stack, package, shrink wrap, and label product(s) · All quality control functions will be processed as defined by the Standard Operating Procedures. · Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager. · Participates in quality meetings. Safety, Housekeeping, and Compliance: · Knowledgeable and complies with relevant ISO standards that impact this position, department, and company. · Responsible for executing all safety protocols. · Will accomplish all job tasks in a manner that promotes safety · Responsible for cleanliness of warehouse · Maintain a clean, neat, orderly work area, and assist in security of the warehouse · Will comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/ MSDS Standards · Participates in safety meetings. Labor Management: · Direct the operations of the warehouse work team to achieve prescribed objectives. · Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. · Assist Supervisor in maintaining the level of employees consistent with a productive workforce. · Participate in establishing work schedules. · Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. · Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines. Responsibility and Authority: · Participates in department meetings. · Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels. · All non-conformities are to be immediately brought to the attention of the Quality Department Equipment Operation: · In performing assigned duties, the equipment used can include but is not limited to: o sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack. · Associates are responsible for the upkeep of equipment and reporting of equipment problems. · On a daily basis, associates will inspect and perform minor maintenance on the forklift or other equipment. · Associates will operate all equipment in a safe and efficient manner following prescribed work methods. · Associates must maintain an active forklift certification. Maintenance: · Perform or assist in building, grounds, and equipment maintenance as assigned. OTHER DUTIES · Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping. · Willing to work evenings and weekends as needed. · Work overtime as dictated by business whether mandatory or voluntary · Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES · None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience · Must have a high school diploma or general education degree (GED). · 1 year experience working in a logistics/distribution/relevant environment. · Able to operate MHE. · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations · Satisfactory completion of a forklift training program SKILLS, KNOWLEDGE, AND ABILITIES Computer Skills · Basic computer skills · RF Scanners · WMS functions Language Skills · English (reading, writing, verbal) Mathematical Skills · Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other · Strong attention to detail accuracy and accomplish job task in a timely manner. · Ability to perform duties with minimal supervision or guidance. · Ability to communicate effectively and respectfully with all levels of the organization · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS · 2-4 years' experience working in a warehouse/logistics/distribution environment · 2-4 years proven forklift experience · Current or prior MHE certification PHYSICAL DEMANDS Occasionally · Hand & Finger manipulation, Sitting, Handling product and/or packaging materials Frequently · Bending Constantly · Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The position would be Wednesday, Thursday, Friday, and every other Saturday. 7pm - 7am. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

The Utilities Service Specialist-I initiates, processes and communicates utility customer requests for water and wastewater service and information; resolves customer complaints, analyzes billing records, accepts payment for water and sewer services, records transactions, and updates utility data. Education / higher education: High School Graduate or equivalent Minimum number of years of related experience: One year of customer service experience in an office, call center, or retail setting. Education and/or experience preferences: None Driver's License requirement: Infrequent Driver -- Regular Driver's License Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Cash accounting, coding, billing, clerical and collection techniques. Business English, spelling and elementary algebraic concepts. Intermediate computer applications such as Word, Excel, e-mail systems and calendar management systems; ability to learn computer applications and systems as needed. Typical office practices and procedures. Knowledge of filing, indexing, cross-referencing, and records management. Telephone etiquette and customer service techniques. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurate handling monetary transactions, data entry, and operation of standard office equipment, which includes computer, calculator, fax, and/or copier/scanner. Make arithmetic and mathematical calculations quickly and accurately; accurately proofread numerical and text data; Understand and follow oral and written instructions. Organize, coordinate and complete tasks to meet scheduled deadlines. Perform necessary procedural matters without immediate supervision. Working with customers, especially those who are irate in an escalated situation. Abilities: Learn water and wastewater ordinances. Communicate in a clear, concise, tactful and prompt manner both in oral and written communications. Interpret oral and written instructions. Multi-task: navigate multiple programs at one time. Keep records and prepare reports. Use sound judgment and problem solving techniques. Acquire in-depth knowledge of department programs, policies, procedures and processes; Acquire in-depth knowledge of the mainframe computer systems utilized by the City; Maintain complex records efficiently and accurately and to prepare clear and concise reports; Maintain confidentiality of information processes or prepared; Conduct research and basic analysis of special projects; Establish and maintain effective, professional working relationships with other City employees, elected officials and the public; Demonstrate sound judgment in resolving problems that do not need the supervisor's immediate attention within the department's policies and procedures and City ordinances on a daily basis. Interaction with Groups/Agencies/Entities: Internal: Works with other Division Managers, Utility Billing Specialist, Utilities Service Specialists and other Utility staff. External: Works with staff in other departments and division, developers, builders, banks, courts and utility customers. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Provide high-level customer service and assist customers while adhering to Privacy Act Law. * Talk with customers by phone in a call center environment or in person, receive and process orders for new accounts, water service activations, discontinuance, or change in service. Review status and/or findings of service orders requested by customers. * Analyze account information, answer inquiries and resolve complaints from the public. Addresses customers' billing concerns or service rendered, adjusts customer accounts when warranted, and refers complaints of service failure to designated divisions for investigation. * Navigate multiple computer programs while interacting with customers. * Maintain electronic records specific to the area of assignment and utilize these records to perform a variety of research activities. * Input all necessary customer data and maintains all reports and registers. * Analyze or reviews and tracks delinquent accounts, notify Utilities Service Specialist-II if payment arrangements are not kept, recommends turn off due to non-payment. * Work with delinquent customers to establish special payment plans and/or refer customer to charitable organization for financial assistance. * Flags customer account; works with customer on establishment of new account; brief Customer Service Manager on customer's payment status. * Analyze customer accounts to determine the Winter Quarter Average rates to calculate wastewater charges for upcoming year. Makes adjustments if necessary. * Perform cash receiving and cash accounting processes. * Process refunds of deposits, final bill credits, and transfer final credit or debit balances to active accounts. * Determine charges for service requested, prepares change of address records, and issue discontinuance service orders. * Collect utility payments for water and sewer services, initial service payments, deposits for new service. * Sort, open, distribute and process mail and night box payments. * Accept and review Water Conservation Rebate Applications, submit to Conservation unit for final approval, then process rebate monies to customer accounts. * Notify Contract Operator by phone and email of all leaks and/or main breaks reported to the Customer Service operations. * Produce service orders for field inspection and resolution. Relay findings to customer or requesting department.