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  • Client Funds Specialist

    Freeman Mathis & Gary, LLP

    Operations specialist job in Atlanta, GA

    Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced Client Funds Specialist to join our Atlanta office. The Client Funds Specialist is responsible for analyzing client accounts to determine the handling and proper distribution of overpayments. This role reports directly to the Client Funds Manager and works closely with the Client Funds team to ensure timely resolution of overpayments. This position is ideal for applicants who are highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities: Track, research, and resolve client overpayments Reconcile matters to determine correct unapplied cash application, or appropriate party to receive refund Effectively communicate with attorneys, clients, and insurance carriers regarding resolution of unapplied cash issues Request refund checks; and return duplicate checks to clients Research payments posted to unapplied cash via the firm's accounting system and bank accounts, as well as client billing sites. Research and resolve outstanding UAC checks Request client refunds and create correspondence explaining reason for refund Assist with client audit letter responses Assist with retainer tracking and Trust requests Prioritize various and changing responsibilities while being organized and detail oriented Process and screen data to verify any discrepancies with systems Complete special assignments and requests as directed by manager timely and accurately Education, Experience, and Skills: Bachelor's degree in finance, Accounting, Economics or other related field of study preferred Experience using accounting software Strong organizational, time management, and problem-solving skills required Dedicated to providing service beyond expectation Excellent communication and interpersonal skills Ability to multi-task, prioritize and work under tight deadlines Excellent time management skills Demonstrates strong attention to detail, catches errors and corrects them quickly Ability to perform at high levels in a fast-paced, dynamic work environment Adaptable to changing priorities and work demands Pro-active, follows through with minimum direction, and displays initiative Exhibits a positive attitude and has confidence Other tasks and duties as required/assigned What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $31k-54k yearly est. 2d ago
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  • Insurance Processing Specialist

    Insight Global

    Operations specialist job in Snellville, GA

    Required Skills & Experience •High school diploma or equivalent •Data entry and keyboarding knowledge required •One year of related office-based experience •Can demonstrate basic skills within Microsoft Windows Nice to Have Skills & Experience •Automobile and/or homeowner's insurance experience •Credit union, banking, or financial services experience •Customer service experience •Bilingual English/Spanish is a plus Job Description Insight Global is seeking an Insurance Processing Specialist with multiple years of data entry experience to join our client's team in Snellville, GA. Our client is a regional insurance agency specializing in insurance and lending services for financial institutions. For 50 years, our client has delivered innovative risk management solutions with exceptional customer service. The Insurance Processing Specialist inputs insurance information into multiple databases based on the types of coverage. Additionally, the Insurance Processing Specialist provides exceptional customer service to customers, clients, and agents. This is an entry-level position with opportunities for performance and knowledge-based growth. The ideal candidate will be resourceful, flexible, and able to maintain quality performance in a friendly and fast-paced office environment. The essential functions of the Insurance Processing Specialist are: •Verify and key vehicle and homeowner's insurance documents accurately and efficiently •After becoming skilled updating insurance information, answer inbound calls and make outbound calls regarding insurance coverage with customers, clients, and agents •Follow up and resolve customer problems or issues •Open and sort insurance documents •Review insurance documents for internal compliance requirements •Communicate information in a clear, concise, and professional manner •Learn and retain information quickly and accurately •Meet goals and assigned workload expectations for productivity This is a direct hire position with a salary range of $40k-$43.7k depending upon qualifications and experience.
    $40k-43.7k yearly 2d ago
  • Producer Contracting Specialist

    Delta Dental of California 4.9company rating

    Operations specialist job in Alpharetta, GA

    The Producer Contracting Specialist will be responsible for providing administrative support associated with the producer credentialing, re-credentialing and contracting functions as mandated by state and federal regulations and internal policies and procedures. The Specialist will collaborate with the producer credentialing, contracting and compensation teams as well as our external broker community, all state department insurance agencies and the California department of managed health care. RESPONSIBILITIES Reviews new broker portal appointment application for accuracy and completeness and processes application according to specific policies and procedures and state and federal mandates. Prepares, distributes and reviews administrative processing document and related reports for the producers. Submits, updates and maintains producer appointments, appointment terminations and background checks. Re-credentials and reconciles renewal appointments by validating the accuracy of the agents' demographic and license information. Updates and maintains producer demographic information on the broker portal and appointment software. Credentials licensed agents associated with enterprise insurance partners (eg. affiliations, medical, etc.) and internal sales departments. Reviews, prepares and maintains annual appointment renewal notices and terminations. Completes tasks related to the appointments and agreements. Creates and maintains agent fee agreements, consultant agreements and other producer related contracts. Communicates with the producer to resolve any discrepancies and inquiries related to the producer's application, appointment or agreement. Collaborates with internal business partners to successfully complete their tasks and responsibilities. Participates in system maintenance and upgrade testing. QUALIFICATIONS Minimum Qualifications 1+ years of experience w/High School Additional Experience Insurance and/or healthcare experience is preferred Knowledge, Skills, Abilities Proven commitment to excellence in customer service. Strong attention to detail and accuracy when completing data entry. Strong analytical, problem solving and reasoning skills. Experience with producer licensing and credentialing. Knowledge of state regulatory broker appointment requirements, health care industry or terminology. Proficient in Microsoft applications such as: Excel, Word, Outlook, SharePoint and Teams. Ability to prioritize work, follow-up on commitments on a timely basis, work under pressure and adhere to deadlines. Ability to work independently while having strong teaming skills. Ability to communicate professionally, clearly and effectively with producers, management, staff and other business partners. Knowledge and understanding of producer licensing, credentialing and appointments. Ability to type 50 wpm. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 13. $33,600 - $67,900 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. #LI-Hybrid ABOUT THE TEAM Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, Hawaii, Maine, Nebraska, New Hampshire, North Dakota, Oklahoma, Vermont, West Virginia, Wyoming, Washington DC, Puerto Rico or other US Territories or outside of the United States at this time.
    $33.6k-67.9k yearly 3d ago
  • DC Operations Specialist

    Clorox 4.6company rating

    Operations specialist job in Alpharetta, GA

    Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities and teammates. Join our team. #CloroxIsThePlace Your role at Clorox: The DC Operations Specialist is responsible for ensuring accurate, timely, and efficient order fulfillment across multiple sales channels. The role manages daily order processing, inventory reconciliation, EDI monitoring, exception handling, and cross-functional coordination with Sales, Transportation, Warehouse Operations, and Master Data teams. This position also supports analytics, reporting, process documentation, and complex project initiatives that require deep understanding of ERP and order management systems. The analyst plays a critical role in maintaining operational continuity, preventing revenue loss due to order errors, and supporting scalable fulfillment processes. In this role, you will: Daily Operational Responsibilities Monitor EDI and system integrations to identify and resolve order failures, transmission errors, and processing delays. Perform daily inventory reconciliation across fulfillment locations and investigate discrepancies. Process orders, cancellations, transfers, kit builds, and other transactional activities within ERP and OMS systems. Support order accuracy through cycle counts, exception cleanup, and cross-functional follow-up with warehouse and transportation partners. Execute routine reconciliation tasks to ensure accuracy of financial, inventory, and sales data. Order & Inventory Support Manage order flow from creation through shipment, coordinating with internal teams to address issues impacting fulfillment. Investigate and resolve inventory variances, stock availability questions, and allocation-related issues. Support new product setup, item extensions, and updates to master data in collaboration with IT, Sales, and Master Data teams. Analysis & Reporting Build and distribute KPIs, performance reporting, and trend analysis to cross-functional stakeholders. Develop dashboards and monitoring tools (Power BI or similar) to support data-driven decision making. Identify inefficiencies in fulfillment processes and propose improvements. Documentation & Process Control Draft, update, and maintain SOPs, process maps, workflow documentation, and training materials. Support continuous improvement initiatives by documenting root causes, corrective actions, and tracking results. Cross-Functional Project Work Lead or support special projects related to forecasting, master data accuracy, order flow optimization, and system enhancements. Troubleshoot ERP and order management issues in partnership with IT, Master Data, and external platforms. Manage shipment tracking processes, ensure accurate carrier information, and support timely delivery updates. Resolve order errors that impact revenue recognition and ensure accurate posting of sales data. What we look for: Bachelor's degree in Supply Chain, Business, Operations, or related field. 4+ years of experience in fulfillment, logistics, supply chain operations, or order management. Strong working knowledge of ERP and OMS systems (SAP S4/ECC preferred). Experience with EDI and system-to-system integrations a plus. Proficiency in Excel and reporting/visualization tools (Power BI). Strong analytical, problem-solving, and troubleshooting skills. Ability to manage high-volume workloads with changing priorities. Strong communication and cross-functional collaboration skills. Experience with eCommerce or retail fulfillment environments. Knowledge of master data processes and item setup workflows. Familiarity with external retail portals or third-party platforms. Experience improving or redesigning operational processes. Detail-oriented and highly organized. Strong ownership mentality with ability to work independently. Continuous improvement mindset. Ability to maintain accuracy under heavy workload. Effective stakeholder management. Workplace type: Hybrid - 3 days in the office. 2 days WFH Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more. [U.S.]Additional Information: At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. -Zone A: $72,400 - $132,500 -Zone B: $66,400 - $121,500 -Zone C: $60,300 - $110,400 All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process. This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
    $32k-41k yearly est. Auto-Apply 36d ago
  • Parcel Operations Specialist

    Transportation Insight 4.1company rating

    Operations specialist job in Atlanta, GA

    JOB TITLE: Parcel Operations Specialist JOB PURPOSE The Parcel Operations Specialist supports the implementation and setup of new clients and carriers. Partnering with Implementation, IT and Client Services to effectively gather requirements, test and implement our services according to Service Agreement and Statement of Work. ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate with Implementation, IT and Client Services teams to perform setup and implementation of new clients, accounts and carriers within our proprietary systems Ability to comprehend Service Agreements and Statements of Work Participate in client facing calls, meeting and emails as a Parcel Subject Matter Expert Gather, document and implement client's GL Coding rules when necessary Partner with IT to successfully test and implement client's requirements Educate client on Transportations Insight's invoicing and reporting Provide issue resolution, as needed, on reports, invoices and questions from internal or external teams Provide training and process documentation as needed Assist with SOC II compliance audit Participate or be assigned special projects KNOWLEDGE, SKILLS, AND ABILITIES Attention to detail combined with speed and accuracy on the keyboard Ability to focus on their individual work and perform both independently and within team environments Ability to effectively present information to clients, carriers or internal teams Ability to respond to common inquiries or complaints from clients, carriers or internal team Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to interpret an extensive variety of instructions in mathematical or diagram form Ability to understand and act upon verbal and written instructions Ability to clearly communicate both verbally and written Must have ability to multi-task **MAY PERFORM OTHER DUTIES AS ASSIGNED** WORK ENVIRONMENT Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL EFFORT Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds. SCHEDULING This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods. TRAVEL Local travel is required. Out of state travel is limited, but may be required for special training/conferences. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
    $43k-74k yearly est. 60d+ ago
  • Revenue Operations Specialist (Customer Success)

    GB Group 3.8company rating

    Operations specialist job in Atlanta, GA

    Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Revenue Operations Team At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: * Understanding our customer's goals and quantifying how GBG helps achieve them * Demonstrating curiosity in our customer's needs and their business strategy * Building relationships and engagements across different levels of our customers * Partnering cross functionally within GBG to operate on behalf of our customers * Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do * Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.) * Design and implement scalable processes that support CSM workflows and customer lifecycle management * Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement * Partner with cross-functional teams to align CS Ops initiatives with broader business goals * Automate routine tasks to increase CSM efficiency and reduce manual work * Support onboarding, training, and enablement of CSMs on tools and processes * Lead initiatives to improve data quality, segmentation, and actionable insights * Track and report on KPIs related to retention, expansion, and customer satisfaction * Identify opportunities for continuous improvement and operational excellence
    $47k-77k yearly est. 60d+ ago
  • Investment Operations Specialist

    Ronald Blue & Co

    Operations specialist job in Alpharetta, GA

    The Investment Operations Specialist is responsible for providing investment account management and investment administrative support to the (Sr.) Private Wealth Advisors in accordance with their instructions and client needs/requests. Principal Accountabilities: 1. Handles portfolio management reconciliation and processing in accordance with Advisor instructions in an accurate and timely manner, including such things as: * Verifies client data in Orion. * Ensures system portfolio performance is maintained and accurate. 2. Participates in the new account set-up process including: * Updates new account information in various systems. * Ensures accounts are available for trading. * Performs account maintenance as needed. 3. Provides service support and administration, including: * Responds to inquiries from field personnel via phone and e-mail. * Educates and/or supplies training aides to field on Investment Department processes. * Acts as liaison for all custodial relationships. 4. Bears other responsibilities, including: * Understands the financial planning philosophy and biblical basis upon which Blue Trust serves its client base and applies these principles in personal finances * Approaches work, interactions, and relationships in a manner consistent with the Company's Core Values. * Maintains the highest Compliance standards by adhering to the Company's Human Resources guidelines, Compliance policies and procedures, professional designation standards, and industry's regulatory standards to mitigate risk to the company. Requirements * Experience and industry knowledge in financial services or accounting with an emphasis on investment acumen * Ability to make independent judgement as well as take direction from others * Aptitude and passion for learning to serve others with excellence. * Intermediate to advanced MS Office skills, especially MS Excel * Ability to work in a dynamic and flexible office environment. * Excellent problem-solving skills and organizational and operational efficiency * Excellent communication and interpersonal skills, both verbal and written * Strong business mathematical skills and keen attention to detail * Personal integrity and ability to discreetly handle confidential data. Education, Experience & Skills: * Bachelor's degree is required, preferably in finance, investments, or economics. * Prior financial services, investment, or accounting experience preferred.
    $37k-60k yearly est. 36d ago
  • OTR Brokerage Operations Specialist

    Geniezip USA

    Operations specialist job in Duluth, GA

    Responsibilities: 1. Fleet Dispatching & Routing Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities. Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment. 2. Real-Time Operational Monitoring Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance. Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed. Provide timely and accurate status updates to customers and internal sales teams. 3. Relationship Management & Communication Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments. Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required. Qualifications: Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) . Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications. Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.
    $36k-60k yearly est. Auto-Apply 16d ago
  • (Korean Bilingual) Trucking Operation Specialist

    Harmonious Hiring LLC

    Operations specialist job in Duluth, GA

    Job Description A logistics and transportation company is seeking a Trucking Operations Specialist to join their growing team. This is a great entry-level opportunity for individuals interested in supply chain and transportation. You'll assist with coordinating freight movements, dispatching trucks, and supporting day-to-day logistics operations. Requirements Key Responsibilities: Support daily dispatch and delivery coordination for freight and trucking operations Communicate with drivers, carriers, and internal teams to ensure on-time pickups and deliveries Help plan and track shipment schedules and routes Monitor transportation progress and assist in resolving any delivery delays Work with vendors and third-party carriers to support timely and cost-effective service Enter and manage logistics data, track reports, and assist with filing and documentation Perform basic administrative duties related to trucking operations Qualifications: Interest in or experience with logistics, trucking, or transportation coordination Strong communication and organizational skills Proficiency in Microsoft Excel and Outlook Ability to multitask and work in a fast-paced environment Team-oriented with a willingness to learn Bachelor's degree in a related field Benefits Compensation & Benefits: Overtime paid as needed Health, Dental, and Vision PPO Insurance Life, Short-Term Disability (STD), and Long-Term Disability (LTD) 401(k) Retirement Plan Paid Time Off (PTO) and additional PTO for special occasions (e.g., weddings, bereavement, childbirth) Years of Service Recognition Awards Education Assistance Program (Eligibility-Based) If you're looking to start your career in logistics and want to be part of a growing team, we'd love to hear from you! Apply today.
    $36k-60k yearly est. 22d ago
  • Operations Specialist

    Marquee Insurance Group

    Operations specialist job in Roswell, GA

    Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our client's experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy employee base, which in turn creates a positive experience for our clients. Our culture is unique and innovative, where we promote from within and believe in performance-based advancements. MIG has been recognized on the Pacesetters list as one of the fastest-growing private companies by the Atlanta Business Chronicle MIG has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution As an Operations Specialist, you will be responsible for maintaining client relationships in the Operations department. This position will be responsible for communicating with clients, teammates, and insurance companies to provide superior customer service. You will answer client inquiries, research issues, and provide solutions in a timely and friendly manner. Responsibilities: Establish and maintain positive client relationships to ensure continued business. Provide prompt, accurate, and friendly client communication and service. Work directly with clients to handle complaints or issues, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain knowledge of current processes and procedures to educate clients effectively on MIG services. Monitor incoming client inquires via phone and email. Open and maintain customer accounts by recording account information, advising on coverages, and providing quotes to new and potential clients. Track and report policy changes, process requests, and ensure accuracy and compliance while navigating through multiple systems. Collaborate and communicate with various departments effectively to achieve daily individual and team goals. Follow company protocol on appropriate steps in client resolution. Completes required training and licensing. Perform other related duties assigned. What we look for: Bachelor's degree in Business or related field Insurance knowledge preferred Exceptional customer service and problem solving skills Strong communication and organizational skills Possess an ambitious nature with attention to detail Team player with multi-tasking and prioritizing abilities Proficient in MS Office skills and related computer knowledge Our Benefits: MIG provides a competitive, comprehensive, performance-based compensation package for our full-time employees: Eligibility for Individual and Company bonus programs Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability Pet Insurance, Paid Family Leave, Employee Assistance Program Fully Paid Maternity Leave 401(k) with Company Matching 12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays Company Paid Fitness Membership Volunteer Days and Opportunities with Company-Partnered Charities Internal Inclusion programs Marquee Insurance Group is an Equal Opportunity Employer
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • OPERATIONS SPECIALIST

    Henry County, Ga 3.9company rating

    Operations specialist job in McDonough, GA

    The purpose of this position is to provide administrative and operations support in the daily operation of an assigned department. Duties for this position require advanced bookkeeping, accounting, secretarial, and office coordination skills as this position is critical to the efficient operation of the assigned department. * Independently conducts a variety of functions related to departmental operation. Provides information or assistance regarding department services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints; researches problems and initiates problem resolution; refers complaints/problems to appropriate personnel. * Coordinates purchasing activity for the department with Budget and Procurement and Finance Departments; generates check requests and/or requisitions for the department and tracks purchase orders; processes invoices for payment; accepts checks or cash for payment of fees or services rendered by the County; prepares bank deposits for all funds received and deposits at designated bank; monitors expenses in accordance with budgetary guidelines during the fiscal year; completes budget amendment requests as needed; coordinates payroll activity for assigned department. * Receives and disburses funds; receives cash, credit cards, checks, or other financial instruments; prepares and process receipts and invoices; documents?the receipt of funds into appropriate database; depending on area of assignment, processes and/or approves payments and communicates financial transactions to appropriate entities.? * Reconciles bank statements for assigned accounts; prepares journal entries to general ledger from bank reconciliations to reflect interest income, bank charges, or other adjustments; and contacts bank personnel to coordinate needed corrections. * Enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records; submits or forwards documentation to appropriate personnel. * Researches, compiles, and/or monitors administrative or statistical data pertaining to department operations; summarizes data, performs routine data analysis, and prepares reports. * Conducts research of department files, legal records, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed. * Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. * Communicates with supervisor, other County employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. * Performs other related duties as assigned. Education and Experience: Requires an Associate's Degree in Business or related field, and three (3) years of related experience in customer service, budgeting, administrative or clerical work, or related field, or equivalent combination of education and experience. Licenses or Certifications: Must possess and maintain a valid Georgia driver's license. Special Requirements: Supports project management and operational functions by coordinating activities, monitoring progress, and assisting with process improvements to meet organizational goals. Knowledge, Skills, and Abilities: * Knowledge of local government operations, administrative and financial operations related programs, policies and plans, and modern office practices and procedures. * Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs. * Knowledge of record keeping, record retention, and filing techniques. * Skill in the use of computers and software applications related to the essential functions of the job. * Skill in effective communication, both verbally and in writing. * Skill in working independently. * Ability to meet and deal with employees and the public in an effective and courteous manner. * Ability to get along with others, and work effectively with the public and co-workers. * Ability to work flexible hours, including evening meetings. * Ability to multi-task and work within deadlines. * Ability to deal with confidential and sensitive matters. * Ability to work with and process payments for accounts within the budget and department. * Ability to use computers for data entry, word processing, and accounting purposes. * Ability to operate a copying machine. PHYSICAL DEMANDS The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and have close visual acuity. WORK ENVIRONMENT Work is performed in a relatively safe, and secure work environment. Henry County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities to perform the primary job functions described in this job description. Henry County encourages both prospective and current employees to discuss potential accommodations with the employer. Henry County will comply with all applicable federal regulations and Henry County's insurance requirements governing workplace anti-drug and alcohol programs. Henry County employees shall be subject to the provisions of the Drug-Free Workplace Act of 1988.
    $31k-39k yearly est. 13d ago
  • Content Operations Specialist

    Weather Group Television LLC

    Operations specialist job in Atlanta, GA

    The Content Operations Specialist is responsible for managing and ensuring the technical and broadcast quality of all inbound and outbound content feeds, including video and audio signals, for live and recorded programming at Weather Group Television (WGT). This role combines responsibilities from media acquisitions and master control operations, including tuning satellite and fiber feeds, managing remote operations, operating automation systems, and providing technical support for production and distribution systems. The specialist will work closely with editorial staff, production teams, and external vendors to coordinate live shots, manage scheduling, and ensure seamless content delivery in a 24/7 news environment. The role also involves monitoring and maintaining broadcast quality, troubleshooting technical issues, and supporting content operations initiatives. Essential Duties and Responsibilities Ensure the technical and broadcast quality of all inbound and outbound feeds, including satellite, fiber, IP, and studio feeds, using tools such as waveform and vector scopes, spectrum analyzers, and audio level monitoring. Actively monitor multiple Allen Media networks ensuring quality control is at the highest of standards reporting any technical issues to the necessary departments. Operate and manage video/audio and L-Band routers, route feeds to appropriate remotes, and monitor feeds to maintain quality throughout broadcasts, taking corrective actions as needed. Use and control systems such as LiveU, Dejero, TVU, LTN, VYVX, The Switch, and other platforms for content acquisition and delivery. Use the newsroom content software to manage content recordings and other elements to live programming Manage inbound and outbound remote processes, including trafficking resources (IRDs, encoders, format conversion gear), adjusting video/audio levels, and troubleshooting issues in a timely and professional manner. Operate playout automation systems across multiple networks to edit, load, and monitor network playlists, accommodating last-minute changes from editorial and programming departments in a live news environment. Perform daily operational checks of critical broadcast equipment to ensure signals meet industry performance standards, proactively addressing defects or system failures. Use software tools such as FTP clients, satellite management software, scheduling software, media asset management, Excel, Word and Google apps. Communicate professionally with editorial staff, production teams, control room staff, and external vendors, managing communication paths for remote sites, including IFB and PL lines. Coordinate with cross-company entities, external content vendors, distributors, and affiliates for programming and simulcast initiatives. Maintain accurate records, including engineering shift logs, AQS reports, and engineering service request forms, and provide system outage notifications for critical failures. Support technical projects under Content Operations, including research and development of new technologies to keep WGT ahead of industry trends. Support other responsibilities as assigned by WGT management. Education, Experience, Certification Requirements Bachelor's Degree in Broadcasting, Communications, a related technical field, or equivalent work experience. Minimum of 2 years of experience in news environments, teleport operations, cable, or national broadcast environments. Knowledge, Skills, and Abilities Strong multitasking and organizational skills, with the ability to manage time effectively and operational resources in a dynamic, 24/7 environment with critical deadlines. Comprehensive knowledge of satellite news gathering (SNG) processes, digital satellite equipment, waveform and vector scopes, and spectrum analyzers. Understanding of broadcast automation systems and how to monitor signal workflow for troubleshooting Experience understanding file formats including codecs, wrappers and technical specs Proficiency in HDTV, SDI, ASI, and IP formats, as well as conversion technologies Experience with electronic news/field gathering, teleport, and satellite truck operations, including ingest operations, is desired. Strong troubleshooting skills, with the ability to respond quickly to technical issues and implement solutions under operational constraints. Ability to interact effectively and collaboratively across departments and with management, maintaining professional communication with internal and external stakeholders. Sensitivity to the unique needs and challenges of a 24/7 operation, ensuring operational continuity and quality. Ability to work in a project and live broadcast environment simultaneously Basic understanding of closed captions including formats and regulation. Allen Media Group is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these characteristics. We are dedicated to providing a workplace free from harassment and discrimination.
    $36k-60k yearly est. Auto-Apply 5d ago
  • Operations Specialist

    Fracht Usa

    Operations specialist job in Atlanta, GA

    As an Operations Specialist, you will be responsible for handling shipments from A-Z, ensuring smooth logistics operations for both exports and imports. Your role will involve coordinating and managing the transportation of goods, ensuring timely delivery, and providing excellent customer service to clients. KNOWLEDGE SKILLS REQURED Integrity Adhere to Fracht's Core Values and Vision . Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame. Flexibility Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities. Communication Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly. Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions. Accountability Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency. DUTIES AND RESPONSIBILITIES Coordinate cargo movement based on client requirements in the most professional, cost effective, efficient, profitable, and timely manner. Work directly with clients aiming to provide effective transportation solutions, coupled with the highest level of customer service in the industry. Communicate with transportation vendors - from initial bookings to rate negotiations - to maximize department profitability. Review customer documentation to ensure efficient and hassle-free transportation of goods. Prepare shipping documents / Handling shipment from A-Z Continuously educate clients about export regulations, country specific requirements, and industry updates. Communicate and collaborate with internal teams, carriers, and customs agents to facilitate the smooth movement of goods. Manage customer inquiries and provide exceptional customer service for both export and import shipments. Monitor shipment schedules, track deliveries, and address any issues or delays promptly. Ensure compliance with international shipping regulations and customs requirements. Handle billing, invoicing, and financial transactions related to shipments. Identify opportunities for process improvements and efficiency enhancements in operations. EDUCATION AND/OR WORK EXPERIENCE REQUIRED Proven experience in freight forwarding operations, with a focus on both exports and imports. Strong knowledge of international shipping regulations and customs procedures. Excellent communication and interpersonal skills. Ability to multitask, prioritize tasks, and work effectively under pressure. Proficiency in logistics software and Microsoft Office applications. Attention to detail and strong problem-solving abilities. Positive attitude and willingness to take initiative. DG Certified, Class 7 is a plus Experience with Cargowise is a huge plus Proficient in MS Office programs PHYSICAL REQUIREMENTS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Must be able to lift and carry up to 20 lbs. Prolonged periods of sitting at a desk and working on a computer. Must be able to talk, listen and speak clearly on telephone.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Specialist (Customer Success)

    GBG 4.7company rating

    Operations specialist job in Atlanta, GA

    Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Revenue Operations Team At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: Understanding our customer's goals and quantifying how GBG helps achieve them Demonstrating curiosity in our customer's needs and their business strategy Building relationships and engagements across different levels of our customers Partnering cross functionally within GBG to operate on behalf of our customers Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.) Design and implement scalable processes that support CSM workflows and customer lifecycle management Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement Partner with cross-functional teams to align CS Ops initiatives with broader business goals Automate routine tasks to increase CSM efficiency and reduce manual work Support onboarding, training, and enablement of CSMs on tools and processes Lead initiatives to improve data quality, segmentation, and actionable insights Track and report on KPIs related to retention, expansion, and customer satisfaction Identify opportunities for continuous improvement and operational excellence Requirements Skills we are looking for 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment. Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams. Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions. Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros). Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results. Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion. Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks. Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement. Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
    $34k-56k yearly est. Auto-Apply 60d+ ago
  • Registrar Operations Specialist

    South College 4.4company rating

    Operations specialist job in Atlanta, GA

    South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Over 16,000 Students 10 Campuses Competency Based Education Online Registrar Operations Specialist Description The South College Atlanta Campus is seeking a Registrar Operations Specialist. The Registrar Operations Specialist, in coordination with the Registrar, ensures the integrity, accuracy, and security of all academic records of current and former students. This position assists with enrollment and degree verification, administration of entrance exams, new student enrollments and general day-to-day maintenance and auditing of student records and document management. The Registrar Operations Specialist aids students, faculty and staff with questions related to academic records; and interprets and enforces policies and regulations of the institution and FERPA. The Registrar Operations Specialist is a full-time employee. The regular schedule should include hours which allow both day and evening students access to the Registrar Operations Specialist. Responsibilities: * Ensures the accuracy and security of student academic records in accordance with FERPA, college policies, and standard records management practices. * Provides quality student service by producing timely and accurate grade reports, transcripts, verifications of student enrollments/degrees, and other student information and interprets, explains, and enforces academic policies and procedures to students, faculty, staff, and parents. * Assists with the processing of withdrawals, cancellations, drops, program changes, student name and address changes * Ensure all procedures using the institutional administrative records system (Anthology) are completed accurately and timely. * Assists Registrar with preparations and execution of annual commencement ceremony. * Assist with admission testing as needed. * Adhere to all college policies as described in the job description, employee/faculty handbook, or other separate guidelines. * Contribute to the overall success of the Office of the Registrar by performing all other duties and responsibilities as assigned. Requirements Education * Bachelor's degree in a related field. Experience * Candidates must possess strong Microsoft Office skills.
    $35k-49k yearly est. 14d ago
  • Oncology (Precision Medicine) Business Specialist - Atlanta South, GA

    Astellas Pharma, Inc. 4.9company rating

    Operations specialist job in Atlanta, GA

    Precision Medicine Business Specialist - Atlanta S, GA Astellas is announcing a Precision Medicine Business Specialist opportunity in the Atlanta S, GA area. PURPOSE AND SCOPE: To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible pay grade level, based on candidate background and skillset. ESSENTIAL JOB RESPONSIBILITIES: * Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc. * Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM) * Utilize clinical knowledge to influence prescribing habits * Coordinate promotional efforts with peers across franchises * Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations * Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines * Ensure optimum strategy development using territory business plan * Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager * Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines * Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.) * Continuous learning on efficient sales and communication techniques and product / therapeutic area training * Additional responsibilities as necessary QUANTITATIVE DIMENSIONS: * Direct impact on obtaining sales attainment * Maintain adequate call coverage at National Level * Deployment of promotional resources at National Level ORGANIZATIONAL CONTEXT: * Reports to Oncology Regional Business Manager (ORBM) * No Direct Reports
    $55k-115k yearly est. 28d ago
  • Operations Specialist

    Adapthealth

    Operations specialist job in Loganville, GA

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $36k-60k yearly est. 60d+ ago
  • Business Professional Specialist

    Adobe Systems Incorporated 4.8company rating

    Operations specialist job in Atlanta, GA

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Hiring Locations: U.S. Various The Opportunity There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context. The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market. Business Goals The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent. Team Traits The BP&C team needs to have the following traits: * New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape. * Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal. * Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers. * New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally. * Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional. * Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach. * Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback. * Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops. Specialist Requirements * Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week. * Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products. * LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more. * Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle. * Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows. * Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond. * Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week. * Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption). * Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users. * Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers. * Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $71k-111k yearly est. 13d ago
  • Sales Operations Support

    Dornier Medtech America 3.9company rating

    Operations specialist job in Kennesaw, GA

    Responsible for providing operational support for the sales division. Coordinating inside sales support of all Dornier products, facilitate all sales communications from the field to corporate, assist with Order Entry, product and equipment delivery (coordinate with shipping and receiving), and any other duties that may be assigned by management. Duties and Responsibilities Technical Assists with sales ordering via CSI Enterprise Resource Planning (ERP) system and manages product delivery from Order to Invoices Assists with Customer Account creation and maintenance within CSI and Salesforce Customer Relationship Management (CRM). Administrative Communicates directly with the sales team and current and prospective customers to support Sales Operations and order processing from Order to Invoice. Maintains database including names, addresses, purchases, and other critical information, utilizing Microsoft Office, CSI, Salesforce, and other software as required. Distributes reports on sales activities by assigned regions. Maintains sales files and coordinates with others to get all information required for the files. Assists in coordinating the month end process, which includes invoicing, inventory, and product and equipment delivery. Supports administrative and product needs of Sales, by informing Sales Quote creation within Salesforce CRM and processing and tracking field representative inventories . Assists Senior Sales Operations Analyst with Management of Sales Force data. Enters and tracks all Fiber and holmium laser orders. Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Qualifications: Associate degree; two to four years related experience in sales operations role and/or training; or equivalent combination of education and experience. Experience: Two to four years related experience in sales operations role preferred. Requires strong organizational, communication, and computer skills.Advanced Word and Excel skills required.Experience with Order Entry required. Experience with Salesforce CRM, CSI ERP, PowerPoint, and Outlook a plus.Experience with computer based order processing preferred.Must be reliable, able to work independently and multitask. Familiarity with GPO, contracts, government bid process, and RFP's a plus.
    $41k-70k yearly est. 17d ago
  • Business Relationship Specialist

    Publix Employees Federal Credit Union 3.9company rating

    Operations specialist job in Peachtree City, GA

    Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families. PEFCU Benefits/Perks: Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage! Generous Paid Time Off program (approximately 3 weeks a year) 11 paid holidays per year 401(k) retirement plan and profit sharing Pay for performance incentive programs Time off for giving back to your community! Tuition reimbursement And much, much more!!! Business Relationship Specialist Join us as a Business Relationship Specialist and become a driving force in PEFCU's mission of becoming the preferred financial partner for all Publix associates. The Business Relationship Specialist is responsible for cultivating, strengthening, and expanding relationships with our current Select Employee Groups (SEGs) through strategic partnerships. The primary focus of this role is to make PEFCU the preferred financial institution for all Publix associates and support them in achieving their best financial lives through the education of our products and services. In this dynamic role, you'll spearhead cultivating, strengthening, and expanding relationships with our valued Employee Group through strategic partnerships and innovative approaches in a defined territory. The territory is North of Atlanta in the Norcross, Peachtree, Chamblee and surrounding area. What you will do… Schedule and conduct presentations to promote membership, product and services, and drive account opening at on-site events. Collaborate with partners to have credit union presentations and information tables in the communities we serve. Act as a PEFCU ambassador to create robust brand awareness in a defined territory of grocery stores. Execute the company-wide business relationship program. Cultivate strong rapport through consistent communication and touch points via phone, email, and personal visits to retail locations. Lead the charge in new memberships, loan referral, and building relationships with eligible individuals. Proactively drive the engagement of our online banking, ensuring consistent messaging and branding. Identify and capitalize on opportunities to showcase PEFCU's products and services. Provide members with a personalized and rewarding experience Keep abreast of the credit union's vision, products, and services to represent and promote them effectively. Plan, organize and represent PEFCU at sponsored events, including community events, trade shows, and networking events. Maintain reporting, tracking, and measurement of community outreach initiatives and results. Research and recommend networking opportunities to the management. Assist the marketing team with the opening of new branches. What you need… 2-3 years of experience in a bank or credit union, supermarket experience a plus Knowledge of lending theory, industry practice Ability to work independently Ability to build relationships quickly and effectively through listening and interacting with members and associates. Strong interpersonal skills, including the ability to build trust and rapport Presentation skills to create and deliver compelling presentations to effectively communicate information and ideas. Strong financial product knowledge Approachable and engaging Maintain a high level of professionalism Knowledgeable in consultative sales principles Ability to provide exceptional member experience Problem-Solving Skills Ability to communicate effectively both verbally and in writing, as well as present financial products accurately Self-motivated and goal-oriented Ability to work in a fast-paced, member-focused environment Planning and organization skills Passionate about finding ways to help members and the community Computer proficiency Position also requires... The flexibility to travel to multiple stores and offsite locations throughout our Select Employee Group's operating areas in a defined territory. The territory is North of Atlanta in the Norcross, Peachtree, Chamblee and surrounding area. Occasional weekend and evening hours for special events. Must have access to an automobile, a valid driver's license with a good driving record, and adequate automobile-related insurance. What's in it for you… Competitive pay Pay for performance incentive program Monthly car and phone allowance Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage! Stellar benefits/perks Work/life balance We are committed to improvement, driven by feedback, and focused on organizational growth. We expect and demonstrate our values (Caring, Inclusive, Transparent, Innovative, and Accountable) every day, creating an environment where all associates can add value and feel valued. Apply now!
    $47k-67k yearly est. 60d+ ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Alpharetta, GA?

The average operations specialist in Alpharetta, GA earns between $29,000 and $76,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Alpharetta, GA

$47,000

What are the biggest employers of Operations Specialists in Alpharetta, GA?

The biggest employers of Operations Specialists in Alpharetta, GA are:
  1. The Clorox Company
  2. RONALD WILSON REAGAN ACADEMY
  3. Aon
  4. Cornerstone Wireless
  5. Geniezip USA
  6. Harmonious Hiring LLC
  7. Loadup Technologies
  8. Marquee Insurance Group
  9. Marquee Insurance Group, LLC
  10. Ronald Blue & Co
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