Operations Associate
Operations specialist job in Schaumburg, IL
We are seeking a detail-oriented and proactive Operations Associate to join our growing team and help optimize our operational processes, strengthen partnerships, and drive efficiency across the business.
Key Responsibilities:
Coordinate pre-shipment preparation, carrier bookings, cargo pickup, and delivery schedules. Create and track real-time capacity on the company platform and proactively updating carrier and marketplace data to ensure accuracy and transparency.
Resolve operational issues such as delays, customs hold, and cargo damage in compliance with protocols.
Maintain and update shipment documentation, AWBs, and Proof of Delivery records.
Generate KPI dashboards and operational reports to track performance and reliability.
Support business growth through SWOT analysis and market expansion initiatives.
Draft press releases and coordinate with PR partners to enhance brand visibility.
Streamline workflows by semi-automating operational processes.
Qualifications
Bachelor's degree in business, Supply Chain, Logistics, or a related field (preferred).
1-3 years of experience in operations, logistics, air cargo, or SaaS platform support.
Strong analytical and problem-solving skills with experience in data tools (e.g., HEAP, STATS, Excel, or BI dashboards).
Excellent communication and stakeholder management skills.
Ability to multitask, prioritize, and thrive in a fast-paced, startup environment.
Familiarity with risk assessment, compliance standards, or air cargo processes is a plus.
Strategic thinker with a creative approach to problem-solving.
On-site, in the office 4 days a week as this offers the chance to immerse yourself in the energy of our headquarters, collaborate with the founder, and experience our new customer experience center.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Senior General Liability Litigation Specialist
Operations specialist job in Chicago, IL
Our client, a National Carrier is looking for a Senior Litigation Claims Specialist for their remote opening. This employee will need to be well-versed in coverage of CGL Policies and writing Coverage Letters.
Requirements:
5+ years of general liability claims handling experience
2+ years of litigation experience
Advanced knowledge of general liability, product liability, umbrella policy coverages
Experience writing Denial letters or Reservation of Rights letters
Environmental Operations Coordinator
Operations specialist job in Chicago, IL
Title: Environmental Operations Coordinator
Starting Pay: Up to 85k depending on experience
Direct Hire
Qualifications:
2+ years of environmental waste experience
Great communication and be able to work directly with clients
Willing to get their hands dirty and work hard
Managers Notes:
This person is going to be a "Rover" someone who can travel to any location in the Midwest, fill in for ES that are out on PTO, assist in large projects, basically be where ever they are needed
Will travel 1-3 days a week
Provide training where needed
Willing to be hands on
THIS POSITION LEADS TO A REGIONAL MANAGER OP.
Benefits:
Health, Dental and vision insurance
401/k with contribution
Tuition Reimbursement
Health & Wellness including on location gyms
Training, Training, and more Training
They have a training schedule/program that everyone does and take 3 years and 120/hrs to complete
PTO and Holidays
Mentorship and career planning
Auto/home insurance discounts
Our client is seeking an Operations Coordinator to join their Midwest team. The ideal candidate is detail-oriented, organized and thrives on problem-solving, building strong cross-team relationships, and mentoring others to meet high performance standards. This role requires someone who can balance structure with flexibility, an analytical thinker who ensures compliance while driving cost savings and operational excellence. They provide leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management.
Responsibilities:
Project Scoping & Management
Scope and manage new jobs (field service, lab pack)
Develop detailed project breakdowns for inside operations
Collaborate with AMs, TSRs, and GMs to prepare proposals
Conduct pre-job meetings with crews and oversee productive job flow
Review job folders, paperwork, and lab packs for quality control
Regional Travel throughout the Midwest as necessary - between 0-4 days per week with overnights as required.
Kicking off new OSS accounts
Assisting and Training on large scale lab services projects (moves, packs, etc.)
Taking over non-Platinum Account OSS site visit program
Provide coverage for PTO and other site backup required for OSS programs
Work with Ops Manager to develop backup coverage
Training & Leadership
Assist with helping and training new ES
Work on Yearlong onboarding training program
Assess ES training needs and conduct technical, practical, and safety trainings
Coach employees to balance safe work practices with efficiency
Mentor and develop chemists; grade and review chemist tests
Monitor team advancement and maintain group core competencies
Conduct timesheet approvals, semi-annual reviews, and supervise direct reports
ES 1 management
Operational Efficiency & Compliance
Partner with OSS Coordinator and lead ES/TSRs to reduce costs and improve efficiencies
Monitor costable/billable hours and onsite efficiencies
Ensure compliance with transportation safety, including ES driver log reviews
Lead morning duty program for the IL office
Participate in COGS meetings to manage costs and improve margins
Lab & Field Services
Oversee lab pack inventory, scoping, and QC
Conduct and review practical lab packing trainings
Manage field service projects, including subcontractor relations and contracts
Build and manage book of business; prospect for new opportunities
Review client agreements (ER and FS rates)
Ensure success of Lab Service projects
Emergency Response & Safety
Participate in Green Ribbon initiatives
Rotating on-call responsibilities as part of the Emergency Response team
Required Qualifications
18 months+ of relevant experience
BS/BA in environmental science, Chemistry, Biology, or Business preferred, but all majors are welcome to apply.
Must be able to submit college transcript
Successful completion of OSHA/DOT physical examination
Valid driver's license
#LI-JB1
Accounting Operations Coordinator
Operations specialist job in Downers Grove, IL
The Accounting Operations Coordinator is key staff position that supports and facilitates day to day Accounting Operations. Detailed level positions will work on the AAXIS Policy Administrations System to execute multiple daily, weekly and monthly processes while interfacing with key staff internally and with Agents and Bank personnel externally.
Position Responsibilities:
Daily Payment Execution and Controls
Agent Sweeps
Positive Pay
Voids
Prem Refund Recon
Claims, Refund and Void 3 way recon
Daily Mail Payment Processing
System Vendor Maintenance (1099's)
Agent Receivable tasks
Aging report
Collection calls
Payment processing
Position Qualifications:
High School Diploma or equivalent
Seeking a self-motivated and efficient all-around contributor to maintain a diverse set of key responsibilities and serve a back-up to others. Will serve as part of a small team that works together to cover a wide range of business processes and functions.
Minimum 3 years experience in operations office environment working detailed processes with some customer service exposure.
Fundamental business and accounting knowledge required with Insurance basics preferred.
Systems and spreadsheet experience and capabilities.
Sponsorship is not accepted for this opportunity
This is a hybrid role out of Kemper's Downers Grove, IL office.
The range for this position is between $15.82 to $25.00 an hour. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Sales Operations Specialist
Operations specialist job in Chicago, IL
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our Chicago Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Rescheduling appointments
Fielding phone calls
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipments
Manage long term memo inventory
Manage sample jewelry inventory
Printing and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler's loupe
Excellent communication skills
Technologically adept
Able to lift up to 15 pounds ~ when required
Job Details:
Full time on site role located in Chicago
Office hours are 9AM to 5PM
Available schedules: Monday - Friday
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Operations Coordinator
Operations specialist job in Chicago, IL
As Operations Coordinator, you will support and act as the liaison between the carrier department and our customer base. In this role you will be responsible for making sure the movement of OTR freight across North America is coordinated and executed successfully according to our company “service standards” as well as our customers' needs. This position is responsible for tracking and tracing shipments, obtaining and communicating updates to customers, scheduling deliveries, and managing/ maintaining relationships with existing and new customers.
This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, customer sales, and management team) as well as external customer facing responsibilities. As Operations Coordinator you will be responsible for ensuring that the department maintains an exceptional customer experience. This is an onsite role based out of our River North office.
Skills and Qualifications
• Bachelor's Degree (strongly preferred)
• 1-3 years of logistics (preferred) or related experience (customer service, operations, account mgmt.)
• Professional, prompt, and polished written and verbal communication skills
• Strong interpersonal and relationship building skills
• Ability to identify and resolve problems independently and with sound judgement
• Ability to consistently demonstrate accuracy, thoroughness and dependability in a fast-paced environment
• Persistent work ethic and self-motivation
• Ability to thrive is a start-up environment
• Ability to achieve goals independently and in a team environment
• Bilingual in English and Spanish (preferred)
What We Offer
•Competitive base salary plus an aggressive bonus plan
•Full health benefits and 401k matching
•Energetic, fun, and friendly work environment
•Limitless growth potential
•Casual dress code
•Open door policy - strong engagement and connectivity with company leadership
Compensation
Salary + Bonus + Competitive Commission Structure
About Deploy Solutions Group
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
About the Team
The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
Computer Numerical Control Machine Specialist
Operations specialist job in Alsip, IL
CNC Machine Specialist - $29.75/hr!
is a direct hire opportunity!
Integrity Trade Services is hiring a CNC Machine Specialist for our pump manufacturing client to start immediately at $29.75/hr! Receive comprehensive benefits through our client upon hire!
Responsibilities:
As a CNC Machine Specialist, you'll ensure the precise and efficient operation of CNC equipment while leading production activities, resolving complex machining issues, and mentoring junior machinists.
Operate CNC machines with precision and efficiency while maintaining quality standards.
Lead production efforts and provide troubleshooting support for complex machining challenges.
Train and guide less experienced machinists to enhance team capability.
Design or adapt fixtures as needed; work creatively when fixtures aren't available.
Identify and utilize the appropriate gages to support machining processes.
Apply shop mathematics effectively in daily tasks.
Recommend modifications to drawings or GD&T specifications when improvements are identified.
Develop and share instructional content; lead training sessions and skills development.
Perform or collaborate on root cause analyses; propose practical countermeasures and help drive process improvements.
Select, size, and request tooling required for production, including situations lacking established Standard Work.
Review, edit, and adjust CNC programs to minimize errors and support customization needs; create basic programs from scratch when required.
Establish and maintain daily/weekly preventive maintenance routines and 5S practices.
Perform other related duties as assigned.
Location: Alsip, IL
Schedule/Shift Details: First Shift
Overtime as needed
Qualifications:
High school diploma or GED required.
Minimum of five years of experience in CNC turning, milling, grinding, and gear manufacturing.
Proficient in reading blueprints and following Standard Work.
Skilled in using specialized measuring tools and equipment.
Strong understanding of GD&T principles.
Excellent verbal and written communication skills.
Strong critical thinking and problem-solving abilities.
Able to work independently and collaboratively within a team.
Proven record of reliability, performance, and professionalism.
Trade school certification in a related field preferred.
Exceptional mechanical aptitude.
Additional professional training or education is a plus.
Must be able to read, write, and speak English fluently.
Benefits:
Our comprehensive benefits package is built to provide you with the resources and support you need to take control of your health and future, helping all of us continue to make life better together.
Our benefits include a wide selection of health care options such as medical and prescription coverage, dental and vision plans, and wellness initiatives. We also offer life insurance, a strong 401(k) retirement program, paid time off, and employee stock grants, among other valuable benefits. These offerings reflect our ongoing commitment to help you thrive-both at work and beyond.
Why choose Integrity Trade Services?
At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.
Interested? Want to Learn More?
Reach out to Melissa Bauza at *********************** or call ************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Client Operations Specialist
Operations specialist job in Chicago, IL
About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want.
Job purpose
As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature.
* This is not a remote position*
Duties and responsibilities
* Complete all entry and scheduling of shipment orders
* Make decisions regarding the best appointment times and schedule appointments accordingly
* Grow and develop relationships with your portfolios' partners, shippers, and receivers
* Manage and update all shipments within your portfolio
* Effectively communicate with customers to understand their supply chain needs
* Maintain overall positive client experience
* Foster close relationships with existing customers to provide superior customer service
* Report and resolve any transit issues or problems to appropriate parties
* Efficiently manage the flow of information across departments (Client Management & Procurement)
Qualifications
* Clear and confident communication with the ability to interact with all departments
* Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience
* Strong problem-solving skills
* Self-motivated with a positive and ethical work attitude
* Ability to work in a team environment, while also delivering independent results
* Strong commitment to operational excellence and client satisfaction
* Detail oriented and ability to multi-task
* A combination of the above shall also be considered
Benefits
* PTO (Paid Time off) + Company holidays
* Medical, dental, and vision healthcare
* Company paid short term disability, life, and AD&D insurance
* Company paid maternity and paternity leave
* 401k with company match
* Company provided onsite gym membership
Compensation
Compensation for this role will range between $21.50 - $24 an hour
Working conditions
General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.
EEO Statement
Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
Revenue Operations Specialist
Operations specialist job in Chicago, IL
We work at Midtown to inspire people to transform their lives. Our Revenue Operations (RevOps) Specialist does so by supporting the operations, evolution, design, and support of our CRM system.
Midtown has implemented HubSpot Enterprise CRM across our entire organization, with Marketing Hub, Sales Hub, Service Hub, and Operations Hub. The system powers our member support system and member communications, new member onboarding process, and marketing and sales prospect funnel. You will partner with our Director of Revenue Operations in maintaining and improving upon the system for our users, members, and prospects, working collaboratively with leaders in marketing, sales, and operations to execute strategy and implement updates within the CRM.
The team has a hybrid work model, working out of the corporate office (3611 N. Kedzie Ave) in Chicago, Illinois on Mondays, and Tuesdays. The remainder of the week can be remote or in the office/club, based on individual preference.
Overall Function
You will work with the Director of Revenue Operations to improve revenue operations systems and processes as well as provide project management and change management support for key initiatives. This role will support internal clients such as Sales, Marketing and Operations as well as execute RevOps initiatives.
To be successful in this role, you need the ability to think systematically across multiple business processes, understand both the big picture and small details of a CRM system, work collaboratively to define business objectives and strategy-then translate on that strategy to CRM best practices.
Full
Work with the Director of Revenue Operations to build HubSpot reports to measure various sales, marketing, and operation service efforts.
Collaborate with stakeholders to maintain reports and dashboards that provide insights into sale, marketing and operations performance and key metrics.
Identify trends and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the user experience while driving productivity, scalability, and revenue.
Help develop documentation, manuals, and training materials on RevOps systems and processes.
Participate in system implementation projects including but not limited to requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution.
Help troubleshoot issues within HubSpot and escalate as needed.
Assist in data management and governance across the RevOps ecosystem, including auditing and cleaning up data, working with team members on data best practices, and helping to establish data governance rules and procedures.
Keep abreast of new HubSpot features and functionality and industry trends and best practices in revenue operations.
Requirements and Skills
Minimum of 2 years' experience in a customer-centric business environment with administrative responsibilities.
Minimum of 1 year Administration experience with a CRM
HubSpot Sales Software Certification Required.
Strong understanding of the HubSpot platform, with the ability to build custom reports, leverage data sets, workflows, custom views. (understanding HubSpot workflows, sequences, and playbooks a BIG PLUS).
Strong analytical and problem-solving skills, with experience using data and analytics to improve revenue and inform strategy.
Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization.
Flexibility and adaptability to change.
A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
Experience working with outside systems that integrate with CRMs (e.g., other CRM systems, phone systems, databases, etc.).
Self-motivating, able to assume responsibility and work autonomously in a professional manner.
Excellent written and verbal communication skills.
Core Competencies:
Passionate about helping others.
Thrive in a
win together
mindset.
Creative problem solving, always looking to be better than yesterday.
Display initiative through curiosity.
Welcomes new challenges with a glass half full mentality.
Practices empathy and respect.
Compensation
Starting at $75,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.
Why Midtown?
Join a team that values innovation, excellence, and community. At Midtown, you'll lead a movement-not just a metric-shaping the future of premium fitness and wellness nationwide.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
Auto-ApplyNaperville Facility Operations Specialist (Janitorial Focus) (3914)
Operations specialist job in DeKalb, IL
The Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.
Position Summary
Under the direct supervision of the Facilities Manager. The Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.
Essential Duties and Responsibilities
Facility Operations - 45%
* Maintain and perform custodial duties on building and grounds, including light maintenance and repairs.
* Ensure a clean and safe environment throughout the facility.
* Operate and maintain cleaning equipment, including rotators, vacuum machines, extractors, ladders (up to 8 feet), and small tools.
* Report maintenance issues on the Facility Management System (FMS) and replenish supplies as needed.
* Assist in the repair and maintenance of buildings and equipment as required.
Conferencing Support - 40%
* Perform room setups, breakdowns, and resets for classes, conferences, and tenant services, while also supporting Conference/Class operations daily.
Audio/Visual & IT Support - 5%
* Provide administrative support and technical assistance to faculty, students, tenants, and clients.
* Set up, support, and backup audiovisual assistance in classrooms and event spaces as needed.
Front Desk Support - 5%
* Support the Naperville Facility Front desk and catering services as needed and directed by your supervisor-all customers, including faculty and students, tenants, and Conferencing Clients.
Other Related Duties - 5%
* Perform other related duties as assigned.
Minimum Required Qualifications (Civil Service)
* High School Diploma or equivalent.
* Any one or combination totaling two (2) years (24 months) from the categories below:
* College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
* 60 semester hours or an Associate's Degree equals one (1) year (12 months)
* Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
* Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
* Knowledge of principles and processes for providing customer service.
* Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications, as needed.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
* Knowledge of electronic equipment, computer hardware and software, and their applications.
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
* Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
* Ability to understand implications of new information for both current and future problem-solving and decision-making.
* Ability to exhibit strong organizational skills and maintain detailed, accurate records.
* Ability to communicate effectively as appropriate for the needs of the audience.
* Ability to interpret work related documents, policies, and procedures.
Specialty Factors (Civil Service)
None
Preferred Qualifications (Civil Service)
* Custodial experience in high profile setting.
* Conference and hospitality experience.
Minimum Required Qualifications (SPS)
N/A
Additional Requirements (SPS)
N/A
Preferred Qualifications (SPS)
N/A
Physical demands/requirements
* Ability to lift and move up to 50 lbs. for furniture and equipment setups.
* Ability to stand, walk, bend, and perform physical tasks for extended periods.
Deposit Operations Specialist
Operations specialist job in Union Grove, WI
Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth.
At Community State Bank, we are more than just a bank, we focus on building strong successful partnerships based on respect and trust. Our goal is providing opportunity to our customers, employees, and the communities we serve.
We are currently looking for a full time Deposit Operations Specialist. They are cross trained in all duties within the department to provide adequate coverage. Assisting not only customers, but other bank employees is required and must be done with a high level of customer service etiquette. Having the ability to detect suspicious or unusual behavior in transactions is essential for this role.
Essential Duties and Responsibilities:
Process incoming/outgoing wires
Answer internal/external phone calls
Review account maintenance paperwork for accuracy
Assist department members with duties when needed
Decision Non-posts/Overdrafts/Returned Deposit Items
Process debit card/ATM disputes
Attend to ACH origination needs
Process ACH returns/NOCs
Assist with Positive Pay procedures
Create, maintain, and troubleshoot Business online banking
Troubleshoot problems for customers and branches
Safe deposit box account maintenance/audits
Identify and return Fraudulent items
Process levies, subpoenas, and garnishments
Respond to account verification requests
Attend webinars and trainings that pertain to responsibilities/duties
Any other duties assigned
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and accurately. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education: High school diploma or equivalent GED. At least 3-5 years of banking experience or fraud prevention experience is recommended.
Responsibility and Decision-Making: Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.
Work Environment: Fast paced
Auto-ApplySales Operations Specialist I
Operations specialist job in Geneva, IL
McCormick & Company, Inc., a global leader in the spice, specialty flavor, and seasonings industry, is seeking a full-time Sales Operations Specialist I on the Americas Commercial Excellence Team supporting North America Flavor Solutions. This role will be in a hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland or the McFONA site in Geneva, Illinois.
McCormick & Company, Incorporated is a global leader in specialty flavor. With over $6 billion in annual sales across 170 countries and territories, we manufacture, market and distribute spices, seasoning mixes, condiments and specialty flavor products to the entire food industry including e-commerce channels, grocery, food manufacturers and foodservice businesses. Our most popular brands with trademark registrations include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
* Competitive compensation
* Career growth opportunities
* Flexibility and Support for Diverse Life Stages and Choices
* Wellbeing programs including Physical, Mental and Financial wellness
* Tuition assistance
Position Summary:
This position will be a primary contact for the North American Flavor Sales Team to enable increased customer face time by leading internal & external sales activities with a specialization in Tradeshow Coordination. Additional responsibilities include SAP Data Manipulation for Brief Entry and improving processes to provide timely and accurate information to customers, business units, sales team & leadership. Based within the Sales Ops team, we are also the business owners for McCormick's CRM platform.
The successful candidate will demonstrate a track record of project management, flexibility, high levels of communication and the ability to create sustainable and long-lasting internal relationships.
Key Responsibilities:
Sales Enablement Support
* Coordinate execution of customer agreements across McCormick's North American Flavor Group including, but not limited to NDA's, MSA's, Code of Conduct, Sustainability.
* Ensure effective and efficient use of Salesforce across the North American Flavor Group including training, data accuracy & analytics for reporting and dashboarding.
* Partner with cross-functional team members at McCormick USA, Brand Aromatics & McFONA on special projects to drive continuous improvement.
* Project Entry utilizing standard operating procedures.
Tradeshow Management
* Lead the end-to-end management of trade show exhibitors and sponsors, including relationship building, contract negotiations, space selection, and sponsorship renewals
* Oversee planning and execution of event experiences, floor plans, activations, and marketing opportunities in partnership with sales to maximize exhibitor and sponsor exposure.
* Fulfill and track sponsorship benefits, manage budgets, and deliver post-show ROI reporting while driving innovation in event planning and management
Qualifications:
* BA in Business/Marketing/Technology or related discipline OR Experience in relevant business areas such as sales operations, sales enablement, Project Coordination, or customer service. B2B and/or Flavor Industry
* Proven track record of building relationships & working effectively in a team-based environment, collaborating x-functionally, and building alignment around goals and objectives. Strong Analytical & Organizations Skills.
* Detail-oriented with high-energy, and excellent organizational skills. Great communicator & listener. Problem -olving while working within established processes and timelines.
* Leadership - Ability to motivate others to achieve results and to deliver against commitments without formal authority. Decision Making: Exercises discretion regarding data and sources, analytic conclusions, and smaller strategic recommendations.
* BA in Business/Marketing/Technology or related field. (preferred)
* Flavor Industry experience preferred. System savvy (SAP, Microsoft Excel, Power BI, Salesforce CRM, HubSpot). (preferred)
#LI-CG1
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
==
Base Salary: $63,250 to $110,680
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
* Comprehensive health plans covering medical, vision, dental, life and disability benefits
* Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
* Retirement and investment programs including 401(k) and profit-sharing plans
WHY WORK AT MCCORMICK?
United by flavor. Driven by results.
As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing.
Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
Sales Operations Specialist
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients.
Job Description
We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology.
Qualifications
• Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus.
• 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization
• Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred)
• Experience using a marketing automation tool a plus.
• Excellent knowledge of sales organization's business procedures and objectives
Additional Information
Equal Opportunity Employer
Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Senior Sales Operations Specialist
Operations specialist job in Chicago, IL
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a
global, diverse environment;
you will be joining a
winning team
with a
commitment to sustainability;
and a company where we get things done so that you can
make a positive impact
on the world.
We're looking for innovative and original thinkers to work in an environment where you can
#MakeYourMoment
so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization.
You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office
- This role will require the initial completion of an excel test to be considered for candidacy.
Responsibilities include, but are not limited to:
Business Analysis and Report Development and Preparation
• Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business
• Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process
• Create, maintain, and update relevant files to support the business forecasting process
• Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand
• Ad hoc analysis projects in line with business requirements
Process Definitions and Enhancement
• Develop processes and concepts for enhanced operational procedures and tools
• Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model
• Make insightful recommendations to further enhance the business value derived from reporting tools
• Drive cross functional initiatives in cooperation with Global and Regional functions
Business Partnering:
• Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions
Qualifications
We are looking for a colleague who is:
Proficient in MS Excel and PowerBI, with advanced skills
Data-driven and commercially minded - Driven to understand the meaning behind the numbers
Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
Naturally curious, with the ability to ask the right questions and challenge the status quo
Thrives in a fast-paced and dynamic environment
Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information
Able to inspire positive change
Essential:
5+ years' experience in Business Operations, Finance decision support or related business support role
MS Excel and PowerBI skills to advanced level
Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
Experience working on Finance-related assignments
Broad understanding of financial statement concepts
University degree or comparable professional experience
Professional fluency in English
Desirable:
Experience in an international matrixed organization with virtual working environment.
Proficiency in information technology trends and developments a plus
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
What We're Offering
Salary Range: $100,000 to $125,000 plus bonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ********************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Sales Operations Specialist
Operations specialist job in Chicago, IL
About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Auto-ApplySales Operations Specialist
Operations specialist job in Chicago, IL
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.
JSSI products and services include:
Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:
The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.
Duties and Responsibilities:
* Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
* Sales process optimization through the integration of applications and tools.
* CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
* Generate, analyze and present reports.
* Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
* Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
* Record, vet, and route sales leads.
* Support with trade shows / exhibitions as necessary.
Education and Experience:
* College education required.
* Minimum of 2 years of administrative experience.
* Excellent computer skills with extensive knowledge of Word and Excel.
* Discretion, ethic, good judgment, initiative, and the ability to work independently.
* Ability to handle multiple projects simultaneously and set appropriate priorities.
* Excellent oral and written communication skills.
* Aptitude for creative thinking and problem solving.
* Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Business Dev Specialist I or II - Chicago, IL
Operations specialist job in Chicago, IL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
PLEASE NOTE: This position can be filled at either the Business Development Specialist I or II level - please see below for position compensation, details, and requirements.
BDS I expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
BDS II expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events.
BDS I - PRIMARY PURPOSE OF POSITION
The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle.
BDS II - PRIMARY PURPOSE OF POSITION
The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle.
BDS I - PRIMARY DUTIES AND ACCOUNTABILITIES
Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests.
Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements.
Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed.
Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
BDS II - PRIMARY DUTIES AND ACCOUNTABILITIES
Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed.
Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers
Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions.
Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing.
Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
Additional Qualifications/Responsibilities
MINIMUM REQUIREMENTS
BDS I - MINIMUM QUALIFICATIONS
Highly proficient in Word, Excel, PowerPoint, and Outlook
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always
BDS II - MINIMUM QUALIFICATIONS
Highly proficient in Word, Excel, PowerPoint, and Outlook
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always
BDS I/II PREFERRED QUALIFICATIONS
Direct customer service experience
Bachelor's Degree
Business Specialist
Operations specialist job in Downers Grove, IL
The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies.
The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards
Responsibilities and Accountabilities:
Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships.
Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America.
Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners.
Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department.
Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales.
Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market.
Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making.
Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales.
Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives.
Skills and Abilities
Deep understanding of global business and travel industry practices
Proven leadership, organizational, and team development capabilities
Strong analytical thinking, commercial acumen, and strategic decision-making
Exceptional communication skills (oral, written, and interpersonal)
Advanced negotiation and problem-solving abilities
Proficiency in Microsoft Office and core business software tools
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Education and Additional Experience
Bachelor's degree in business, marketing, hospitality, or a related field preferred.
Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment.
Special Requirements
Proven track record of achieving and exceeding sales targets and building successful business relationships.
Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics.
Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus).
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment.
Willingness to travel within the North American region as required.
Located near Aventura, FL, or Downers Grove, IL.
Salary Range
$50k; position is bonus eligible
Benefits
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplySenior Sales Operations Specialist
Operations specialist job in Chicago, IL
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office
- This role will require the initial completion of an excel test to be considered for candidacy.
Responsibilities include, but are not limited to:
Business Analysis and Report Development and Preparation
• Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business
• Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process
• Create, maintain, and update relevant files to support the business forecasting process
• Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand
• Ad hoc analysis projects in line with business requirements
Process Definitions and Enhancement
• Develop processes and concepts for enhanced operational procedures and tools
• Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model
• Make insightful recommendations to further enhance the business value derived from reporting tools
• Drive cross functional initiatives in cooperation with Global and Regional functions
Business Partnering:
• Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions
Qualifications
We are looking for a colleague who is:
Proficient in MS Excel and PowerBI, with advanced skills
Data-driven and commercially minded - Driven to understand the meaning behind the numbers
Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
Naturally curious, with the ability to ask the right questions and challenge the status quo
Thrives in a fast-paced and dynamic environment
Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information
Able to inspire positive change
Essential:
5+ years' experience in Business Operations, Finance decision support or related business support role
MS Excel and PowerBI skills to advanced level
Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
Experience working on Finance-related assignments
Broad understanding of financial statement concepts
University degree or comparable professional experience
Professional fluency in English
Desirable:
Experience in an international matrixed organization with virtual working environment.
Proficiency in information technology trends and developments a plus
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
What We're Offering
Salary Range: $100,000 to $125,000 plus bonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ********************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Sales Operations Specialist
Operations specialist job in Chicago, IL
Job DescriptionAbout JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.