GIS Editor - Information Processing Specialist
Operations specialist job in Austin, TX
Title: GIS Editor - Information Processing Specialist
Duration: Fulltime
Experience: 0-2 Years
Desired Skills:
ArcGIS Server | MAP QA
Job Description:
Minimum 1 year of relevant experience in navigation/GIS with below skills.
Ability to complete Client Project Training for all map data layers.
Ability to complete Client Tools Training for map data editing, edit tracking and reporting.
General skills in open-source research for map data corroboration.
Ability to conduct targeted research in registered data sources.
Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps.
Good communication skills.
Microsoft Excel.
SN.
Responsibility of / Expectations from the Role
1 Research issues and edit GIS data per requirements set in the Client ticketing system.
2 Escalate issues to Project Lead where appropriate.
Software Quality Operations Specialist
Operations specialist job in Austin, TX
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
The Software Quality Operations (SWQOPS) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.
Waymo is experiencing unprecedented growth, rapidly expanding into new cities and launching new vehicle platforms. SWQOps, particularly our Technical Specialists, are critical to this expansion, enabling us to scale safely and efficiently.
Why this team is Essential to Waymo's Success:
In this role you will:
Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance.
Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. Develop and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs
Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows.
Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance.
Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted source for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals
Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features.
A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment.
Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment.
You have:
BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations
Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring.
Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations.
Must have the ability to work a flexible schedule, including some weekends and holidays, as needed.
We prefer:
Demonstrated strong execution with ability to drive outcomes.
Experience working with offshore teams / multiple local operations hubs.
Basic SQL querying.
Competency in LLM / transformer models, and / or ML for robotics domain experience.
A greater focus on using your subject matter expertise for results analysis and direct customer consultation in the development of new and improved. solutions.
Self-motivated with basic skills in task planning and time management.
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range$48.56-$61.06 USD
Auto-Apply1095B Operations Specialist
Operations specialist job in Austin, TX
Established in 1995 and headquartered out of Southfield, MI, w3r Consulting is a national leader in technology consulting. We work tirelessly as a staffing firm to connect top talent to premier organizations across America while simultaneously helping corporations identify and maximize their business objectives and processes to ensure optimal success.
Operating out of 5 states currently, and expanding our consultant and client base daily, we realize building relationships are critical to the success of w3r. We value our relationships with our clients as much as we do with our employees and our business partners. These relationships are based on mutual interest, and create added value for all parties involved. Our low turnover, combined with our long-lasting relationships serve as a true testament of our strengths.
- See more at: *************************************************
Job Description
Eligibility and Medicaid Functional Experience (Affordable Care Act, MAGI, eligibility determination, IRS, federal healthcare exchange)
Resource will report directly to the Level 2 Team Lead and focus on 1095 stabilization and ongoing support
Collaborate with operations team running 1095B submissions to CMS and citizens and client resources to assess business operational metrics
Build skills to become functional POC for 1095B Interface directly with Client M&O (business operations leads )
Understanding functional eligibility programs for Medicaid and other state programs ABD, nutritional assistance, Affordable Care Act a PLUS
Qualifications
Critical Skills:
Client Relationship
Communication Skills
Critical thinking and Problem Analysis skill
Strong knowledge on Medicaid, Medicare and Healthcare Services
Additional Information
All your information will be kept confidential according to EEO guidelines.
Digital Operations Specialist
Operations specialist job in Austin, TX
Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.
Tecovas is looking for a Digital Operations Specialist to strengthen the technical and operational foundation of our digital product ecosystem. Reporting directly to the Digital Product Manager, you will work closely with Product Managers, Engineering, Analytics, and SEO partners to ensure Tecovas.com remains fast, healthy, measurable, and optimized for conversion. The Digital Operations specialist will own SEO implementation, tagging governance, analytics ops, QA, and documentation to support the ecommerce experience. This is a unique role that is focused on pure digital product operations and the technical workflows and execution that keep our roadmap running.
This role is required to be based in Austin, TX. Candidates must either be currently located in or willing to relocate to Austin, TX.
What you'll do:
Digital Product Operations
Write and refine developer tickets with clear requirements, edge cases, and objectives
Manage workflows across engineering, QA, and Digital Product to keep work moving efficiently
Support backlog grooming and sprint planning with detailed operational context
Maintain documentation across product features, system maps, workflows, and processes
Own production readiness checks for major releases and feature launches
SEO Execution
Own daily SEO execution: metadata, H-tags, internal linking, schema, alt text, and technical hygiene
Maintain SEO health across PLPs/PDPs and ensure updates are implemented cleanly
Develop, update, and publish SEO-driven content (blogs, landing page updates, etc.)
Run SEO health checks and track progress using Semrush and Botify insights
Partner with Product Manager on SEO Strategy and pre/post SEO impact measurement
Tagging & Event Governance
Own event and tagging governance across Heap, GTM, and Elevar
Implement tagging updates, validate events, and ensure consistency across tools
QA the data layer, troubleshoot tracking issues, and coordinate fixes with Engineering
Maintain clear documentation for all events and tagging standards
Analytics & Reporting Support
Build weekly and monthly dashboards in Tableau for KPIs and behavioral insights
Pull and analyze data from Heap Analytics to identify friction, drop-offs, and usability issues
Conduct funnel, heatmap, and scroll-depth analyses to support product decisions
Prepare pre/post analyses for new features, A/B tests, and SEO initiatives
Translate technical findings into clear, actionable insights for Product and cross-functional partners
QA, UX Hygiene & Site Health Monitoring
QA features, content updates, and A/B test variants across environments
Monitor site health for broken experiences, regressions, tagging issues, or UX bugs
Conduct performance checks and identify potential blockers before release
Partner with PMs and Engineers to improve site reliability and quality
Experience we're looking for:
2-4+ years of experience in ecommerce operations, product operations, SEO execution, analytics, or a similar technical digital role
Working knowledge of technical SEO concepts, structured data, and on-page optimization
Experience with Heap Analytics, GTM, Tableau, and SEMRush, a plus
Familiarity with writing requirements for engineering and performing QA
What you bring to the table:
You have strong organizational and communication skills with the ability to translate business needs into clear tasks.
You are detail oriented, proactive, and motivated to improve processes, documentation, and workflow efficiency.
You have an analytical mindset with the ability to interpret data to guide decision making.
Full Time Benefits & Perks:
We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
401(k) match
Paid Parental Leave
Flexible PTO policy
Corporate wellness program
Competitive salary:
$85,000-95,000/annually (commensurate with experience)
Eligibility to participate in Corporate Bonus Program
Generous employee discounts!
About Us:
Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through **************** Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!
Important note:
We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try!
Hiring process and disclaimer
: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!
Auto-ApplyRegional Operations Specialist in Texas
Operations specialist job in Austin, TX
Do you love tinkering with tech, troubleshooting on the fly, and making systems run smoother than a well-oiled machine? Then it's time to join Western Union as a Regional Operations Specialist! Western Union powers your pursuit. As an Operations Specialist, you'll be the go-to guru for our tech needs. From optimizing business software to keeping our Agents operating top-notch, you'll ensure everything runs like clockwork, with a dash of innovation and urgency.
Role Responsibilities
* As an Operations Specialist, you'll be the go-to guru for our tech needs.
* From optimizing business applications, products and services to making sure to protect the business on a day to day.
* Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy.
* Data & System analytics support by observing trends when implementing new tech and products/solutions.
* Tech Support Hero: Solve day-to-day technical hiccups, whether it's software woes or hardware failures.
* Front-End Fun: Help with basic hardware and system troubleshooting.
Role Requirements
* Tech-Savvy: You're great with IT systems, cloud solutions, networking, and web hosting.
* Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat.
* Customer service skills: You work well with clients and have great communication skills.
* Quick Study: New tech doesn't intimidate you.
* You love learning and mastering new tools.
* Bilingual in English and Spanish highly preferred. Fluency in English is required.
* Bilingual/bi-cultural experience is highly desired.
* Travel anticipated approximately 20-30%.
* Valid Driver's License and a reliable vehicle are required as this position requires regular travel within a defined territory.
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at **********************************
Salary
The base salary range is $65,000 - 80,000 USD per year. Total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States - specific benefits include:
* Medical, Dental, Vision, and Life Insurance
* Flexible Time off
* Tuition Assistance Program
* Parental Leave
* 401K Plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-SS2
Auto-ApplyStore Operations Specialist
Operations specialist job in Austin, TX
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyShipping Warehouse Operations Specialist
Operations specialist job in Austin, TX
About us
Pro Coffee Gear is a rapidly growing commercial equipment sales and service business based in Austin Texas. We create exceptional buying experiences for our clients and seek to constantly innovate. Our team is committed and resourceful. We are looking forward to having you grow with us!
Job Overview
We are seeking dedicated individuals to join our Warehouse Operations team. This role is crucial in ensuring the efficient management of warehouse activities, manage our fulfillment operations and ensure seamless order processing from warehouse to customer delivery.
Key Responsibilities
Order Fulfillment & Shipping
Execute daily pick, pack, and ship operations with accuracy and speed to meet delivery commitments.
Coordinate with carriers for pickup scheduling, tracking, and delivery optimization.
Process orders using warehouse management systems and maintain shipment documentation.
Inventory Management
Conduct cycle counts and maintain inventory accuracy across all SKUs.
Manage receiving, put-away, and stock organization to optimize warehouse flow.
Monitor stock levels and coordinate with procurement on replenishment needs.
Quality & Safety
Ensure all outbound shipments meet quality standards and packaging requirements.
Maintain safe warehouse operations following OSHA guidelines and company protocols.
Identify and resolve operational inefficiencies or process bottlenecks.
Returns & Customer Support
Process returns, exchanges, and damaged goods according to company policies.
Coordinate with customer service on order status and shipping inquiries.
Qualifications
Minimum 2 years warehouse or fulfillment experience.
Proficiency with warehouse management systems and shipping software.
Forklift certification preferred.
Strong attention to detail and ability to work in a fast-paced environment.
More about us
Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20-acre ranch in Austin, Texas. We aim to make it easy for our clients to equip their business or hobby with high-quality coffee equipment while spending less. On the client side, we do this by pairing delightful online purchase experiences with expert 1-1 consultations. On the operations side, we've built deep experience across the equipment spectrum, and a proprietary process for refurbishing espresso machines. We don't simply move boxes. We aspire to be the foremost technical experts in coffee equipment and to leverage that expertise to help our clients succeed in the long term. We support this mission with continual training, outstanding after-sales support, and one of the largest equipment and parts selections in the country. We're looking forward to having you grow with us!
Our Culture
Our warehouse team has a relaxed but professional culture. We work hard but enjoy and have fun at work. We're also a curious bunch who are fascinated by different coffee-making equipment, their nuances across brands, and how they make coffee. We also genuinely enjoy coffee and the process of helping our clients make it. On the operational side, we take pride in delivering high-quality products and identifying any potential issue a client might face before it happens. We are honest and ruthless about finding the root causes of problems when they occur and revise our system design to minimize the chance that they will happen again. If something doesn't go according to plan, we unpack what happened and learn from it - no matter how small the issue may be. We embrace problems as learning opportunities we can use to grow. We strive to disassociate the person from the problem, which helps us be high performers without the stress typically associated with "making a mistake". Because we observe and debug small problems that come up before they become big problems, we rarely encounter after-sales issues. We embrace the small stresses associated with proactively avoiding major issues. This helps us avoid time-consuming and emotionally laborious "firefighting" exercises. It also allows us to be generous with our time when things don't go as planned.
Benefits:
Opportunities for career growth and advancement within a rapidly expanding company.
Goal-oriented work culture, providing autonomy and opportunities for personal and professional development.
Take part in an international team!
At Pro Coffee Gear, we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Centralized Operations Specialist PRN
Operations specialist job in Austin, TX
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit *********************************************
PURPOSE
Supports operational needs by assisting in various centralized departments; Centralized HIM, Scanning, and Referrals. Works independently to carry out tasks and communicates between various management teams to assist with daily responsibilities and areas of need. Carries out all duties while respecting member and provider confidentiality and promoting the mission and philosophy of the organization supported.
ESSENTIAL FUNCTIONS
Maintains medical record indexing standards by memorizing and identifying various documents used throughout entire organization and how they correlate to EMR functionality.
Responsible for meeting department expectations based on assigned department and duties.
Assists with various workflows for medical records pending to scan to patient charts.
Responsible for identifying incoming faxes needed for immediate patient care needs and routing to appropriate work queues.
Maintains basic understanding of insurance authorization and referral requirements.
Assists with faxing medical records and processed referral authorizations to external specialist offices.
Assists with department internal and external mail.
Assists with various work queues, including referrals, outbound faxes, and pending medical records.
Communicates effectively between various management team members and provides follow up as needed.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
OTHER DUTIES AND RESPONSIBILITIES
Uses multiple computerized systems according to department expectations and standards.
Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Six (6) or more months in healthcare experience.
Knowledge, Skills and Abilities
Ability to learn and retain information to effectively work in multiple departments simultaneously.
Ability to perform job functions, troubleshoot problems and make decisions without direct supervision.
Must be flexible in daily assignments and able to cross-cover within an assigned work group.
Ability to understand and follow oral and written instruction and communicate with co-workers to perform duties as part of a work group.
Ability to assist in the maintenance of office equipment.
Must display a high level of accuracy, critical thinking and organization.
Strong computer and keyboarding skills, including familiarity with Windows.
Excellent customer service skills.
Excellent verbal and written communication skills.
Excellent interpersonal & problem solving skills.
Ability to work in a team environment.
Ability to handle competing priorities.
Ability to engage others, listen and adapt response to meet others' needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Excellent verbal and written communication skills.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Work Scheduled: PRN (As Needed, In Office)
Event Operations Specialist
Operations specialist job in Austin, TX
Under minimal supervision, performs complex and diverse duties in support of a work area or group of individuals. Provides administrative support for multiple programs and projects. Anticipates and initiates actions regarding office operations which require knowledge of the Institute and other departments. May function as a high-level individual contributor or coordinator of multiple projects.
Essential Functions
Work may affect multiple units. Follows departmental procedures and recommends changes to work-area processes. Work is reviewed at key stages by supervisor, manager, or faculty member(s). Accountable for the end product of own work as well as work of others; however, is not responsible for performance of others. Exercises confidentiality of classified information based on security procedures.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to manipulate, handle, or feel objects, tools or controls. Reach with hands and arms, climb stairs, talk or hear. This position may be required to sit for long periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to focus. May be required to lift more than 30 pounds and carry for a distance.
Minimum Qualifications
1. Bachelor's degree or 4 years of related work experience in the industry or similar role 2. Customer Service experience. 3. Team player. Motivated by team execution and success. 4. Proven team leader. Must be able to provide examples of leadership, team development, and motivational techniques. 5. Background in programming or operating a variety of events for the public. 6. An understanding of basic building systems as well as AV and technology associated with operating a large conference center location. 7. Excellent and proven, organizational, verbal, written and interpersonal communication skills; ability to effectively interact and collaborate with team members, clients and university departments and personnel. 8. Proficiency in computer applications, including graphics programs, Microsoft Office Suite; webpage development and maintenance is highly desirable. EMS experience is a plus. 9. Ability to work weekends, holidays and/or evenings as needed.
Work Schedule
40 hour per week work schedule. The position requires a flexible schedule that will include days, nights, weekends and holidays. Days off are determined based on need of the business. This position remains busy, even during typical university breaks and slower times such as summer.
HRIS Operations Specialist
Operations specialist job in Austin, TX
Title: HRIS Operations Specialist Job Type: Full-time Exempt Reports to: Supervisor HR Hybrid At Citizens, Inc., we've curated an exceptional work environment that goes beyond the ordinary. Our open-plan workspace offers panoramic views of the Domain with multiple conference rooms readily available. Start your day with complimentary coffee in our large break area, enjoy walks on the scenic trails nearby, or hit our onsite gym. Our Lunch Drop service provides the luxury of delivering delicious meals directly to our suite for a stress-free lunch break. For financial needs, the onsite bank is at your service. Furthermore, enjoy the convenience of free covered parking in our garage, featuring charging stations for electric vehicles. Participate in our various monthly employee events designed to enhance our cultural engagement. At Citizens Inc., we prioritize strong employee involvement to foster a dynamic workplace culture. Elevate your career with us, where your workplace is more than just an office; it's a destination for growth, innovation, and a flourishing community.
Summary: Citizens is looking for a highly analytical and detail-oriented HRIS Operations Specialist to support our HR team in optimizing data-driven decision-making and streamlining recruitment processes. This role will be instrumental in managing HRIS reporting, supporting hiring managers with recruitment needs, coordinating international hiring efforts, and ensuring operational excellence across HR functions.
WHAT YOU WILL GET TO DO
1. Recruitment Operations
* Partner with hiring managers to assess staffing needs and define job requirements.
* Assist in job postings, candidate tracking, and interview coordination.
* Support international hiring efforts by working closely with Employer of Record (EOR) partners to ensure compliance and smooth onboarding.
2. Onboarding and Compliance Coordination
* Oversee onboarding logistics including documentation, system access, and orientation scheduling.
* Ensure all onboarding activities meet internal standards and legal requirements.
3. HRIS/HR Generalist Functions:
* Configure, run, and maintain reports within the HRIS system to support workforce planning, compliance, and strategic initiatives.
* Analyze HR data to identify trends, gaps, and opportunities for improvement.
* Ensure data accuracy and integrity across all HR systems and support audits as needed.
* Serve as a strategic advisor to managers on employee relations topics, fostering a positive work environment and mitigating risk.
* Assist with semi-monthly payroll processing.
* Process HR-related invoices and liaise with AP and external vendors to ensure timely and accurate payments.
* Manage learning and development initiatives for the company.
* Perform other duties as assigned.
WHAT YOU NEED TO SUCCEED [Qualifications; see examples below]
* Bachelor's degree in Human Resources, Business Administration, or related field.
* Minimum 5 years of HR experience, with at least 3 years focused on HRIS reporting and configuration.
* Preferred: Experience with international hiring and working with ADP system is a plus.
* Must have outstanding written and verbal communication skills with demonstrated ability to think analytically and strategically to identify and solve problems, implement solutions, and advance business initiatives.
* Outstanding organizational skills, including prioritizing and follow-up and the ability to handle competing demands and priorities.
* Must be fully proficient with SharePoint and Microsoft Office products, including Word, Excel, and PowerPoint.
* Advanced proficiency in HRIS platforms and reporting tools.
* Exceptional attention to detail skills
* Excellent communication and stakeholder management abilities.
BENEFITS (the fun stuff)
As an employee of Citizens, we promise you the opportunity to make a meaningful difference in the lives of our customers, communities, and one another. We believe in fostering a culture of camaraderie, where your ideas are valued, and collaborative efforts drive innovation. Our commitment to rewarding work extends beyond professional growth to recognize your individual contributions and achievements.
We take a complete approach to our employees' well-being. Our benefits package includes medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k to secure your financial future. Our benefits plan allows for Virtual Visits and access to our Employee Assistance Program, showcasing our commitment to your health and work-life balance. Enjoy the added perks of generous Paid Time Off and holidays, ensuring you have the time to recharge and savor life outside of work. Join us and embrace a workplace that values not only your professional growth but also your personal fulfillment.
At Citizens, our employees and customers are at the heart of everything we do. Our success as a company begins with our team of employees and departments to service our customers. That's why we strive to create an environment where employees are equipped and challenged to reach their full potential.
Citizens is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, national origin, age, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where every individual is valued, and all qualified applicants are encouraged to apply.
Mission Operations Specialist, Training
Operations specialist job in Austin, TX
Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a Mission Operations Trainer to design, develop, and deliver advanced training programs in support of our autonomous systems mission sets. This role blends curriculum development, operational training, and performance assessment to ensure mission readiness across internal teams, contracted customers, and DoD partners.
You will be responsible for both creating and executing hands-on training initiatives that encompass mission planning, ASV (Autonomous Surface Vessel) operations, data analysis, and system maintenance procedures. This role also requires contributing to team readiness, developing continued professional development programs within the department, driving performance standards, and ensuring all mission operations personnel are prepared to operate all Saronic owned and operated ASVs.Responsibilities
Training & Curriculum Development
Develop comprehensive training programs focused on ASV operations, mission planning, environmental risk mitigation, and maintenance.
Deliver both classroom-based and on the water instruction to DoD partners and internal teams.
Establish and maintain training standards, including learning objectives, assessments, and certifications.
Conduct training needs analysis to ensure mission-critical skill gaps are addressed.
Training Assessments & Standard Operating Procedures
Support or lead assessment to ensure all curriculum and training programs are up to standard and inline with the most up to date organizational procedures
Contribute to the design and administration of all Standard Operating Procedures for all Saronic ASVs.
Partner with leadership to develop progression models and readiness benchmarks.
Operational Mission Support and Development
Assist in the planning and execution of real-world ASV missions, ensuring training programs mirror operational realities.
Monitor mission execution and gather data for performance debriefs and improvement cycles.
Maintain situational awareness of evolving maritime environments and ensure training reflects current challenges and technologies.
Assist and lead the development of new Standard Operating Procedures for Operational Readiness of ASV Operators within the department.
Stakeholder Collaboration
Coordinate with internal engineering teams, program leads, and DoD liaisons to align training content with evolving system capabilities.
Provide post-training evaluations and feedback to stakeholders and development teams for continuous improvement.
Role Requirements
Demonstrated success in project coordination and leadership in current role.
Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
Excellent interpersonal and communication skills, with the ability to effectively collaborate with team members, stakeholders, and senior management.
Demonstrated problem-solving abilities and a proactive approach to addressing challenges.
Strong leadership qualities, including the ability to motivate and inspire team members.
Job requires up to 50% travel.
Qualifications
Bachelor's degree in business, engineering, maritime studies, or equivalent experience in a related field is preferred
Experience in maritime operations, particularly with autonomous or unmanned systems is a plus
Proficiency in mission planning software, GIS tools, and maritime navigation systems
Strong analytical and problem-solving skills, with the ability to make quick decisions under pressure
Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams
Prior SOF experience working with the DoD or other government agencies is a plus
Proven experience in curriculum development and instructional delivery in technical or operational environments.
Background in assessment/selection (e.g., military training pipelines, SOF assessments, instructional design for performance evaluation preferred).
Physical Demands
Ability to certify as “fit for work” by demonstrating ability to swim and tread water
Frequently and repetitively, lift, push and carry up to 50 lbs.
Will be exposed to marine environments, including sun, wind, rain, cold, and saltwater spray, often for extended periods
Must be able to operate in daylight, low-light, and night conditions using marine navigation systems and visual cues
Ability to perform physically demanding work i.e. stoop, lay, bend, reach, squat, kneel, crouch, twist and crawl for extended periods of time including up to 12 hours/day
Climb and maintain balance on ladders, platforms, or other high structures
Ability to stand and walk for up to 10 hours a day, including over varied and uneven terrain
Climb and maintain balance on ladders, scaffolding or other high structures
Ability to work in a hot and humid environment and follow safe practices to stay hydrated
Hearing ability sufficient to detect alarms, verbal instructions, and workplace hazards in a high-noise environment.
Must be able to work in a shipyard environment, including indoor fabrication shops, onboard vessels under construction, and outdoor areas exposed to changing weather conditions.
Wear Personal Protective Equipment, including but not limited to: safety glasses, safety shoes, hard hat and adhering to prescribed safety rules and guidelines
Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Bilingual Operations Specialist
Operations specialist job in Austin, TX
Bilingual Operations Specialist
REPORTS TO: Travel Support Manager
COMPENSATION: Salary, plus Benefits and Bonus eligibility
As an Operations Specialist, you function at an HQ level while supporting on-site. This position will have a heavy focus on maintaining the community's operations, accounting, and financial sectors, including but not limited to leasing and marketing. These assignments will vary by location, asset types, and teams across our nationwide portfolios. The Operations Specialist will effectively direct and coordinate the community's overall operational activities.
RESPONSIBILITIES (Including but not limited to):
• Must be willing to travel up to 95% of the time weekly and at times over the weekend
• Live close to an international airport to support the required travel schedule
• Successfully lead on-site maintenance technicians, office staff, and leasing team members using previous industry experience, communication skills, and customer service.
•Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
•Develop working income for operating the property by managing cash flow requirements and leasing strategy.
•Analyze and produce monthly financial statements, including operating variances from budget, cash management, and strategies for collecting receivables.
•Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise, and approve invoices for all goods/services required to maintain the community.
•Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding rent charges, lease issues, and other resident concerns.
•Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, and clients. Produce professional business writings, assessments, memos, and projects based on assignment findings.
•Strive for improvements in community performance to meet or exceed annual financial and
operational goals.
•Contribute to department platform developments and company-wide rollouts and provide feedback from the onsite teams on these changes.
• Recruit, onboard, and train onsite team members to better understand their roles & responsibilities.
• Analyze and communicate with operation teams and managers about the assigned community's
features, productivity, and needed support areas.
• Participates in Solidago training as required and monitors onsite team progress.
QUALIFICATIONS
• Four (4) years of experience in property management in multiple housing markets
• Demonstrated Leadership Skills, Excellent time management and organization skills.
• Must have a strong background in operations, financials, budgets, residential law, leasing, marketing, and facilities principles.
•Advanced knowledge of property management software, including but not limited to Entrata, Yardi, RealPage, Microsoft Office, and Google Workspace.
•Ability to understand and carry out industry-specific written and oral directions with a positive, innovative approach to problem-solving.
•Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinions to reach the goals/objectives of the organization.
• Independently perform as a project leader and team member.
• Ability to work efficiently with a high level of accuracy, attention to detail, and follow-through.
• Neat, professional appearance.
• Strong client relations skills and previous supervisory experience are required.
• Embody the Solidago Standards
Must speak Spanish and English
BENEFITS
Medical, Dental, and Vision Insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid Holidays
Dental
401k Retirement Plan
Employee Assistance Program (EAP)
Competitive bonus structure
Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave etc.
WORK ENVIRONMENT
You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous
Employees working remotely are required to adhere to the same work schedule in effect at the office unless otherwise agreed to in writing with your manager as needed to support the Company's business needs. Employees are expected to work a full eight (8) hour day and be available during these hours unless an alternate schedule is approved by the employee's manager. Any need for time away from work for doctor's appointments, errands, personal time, and vacation must be requested in advance and approved by the employee's manager.
.
PHYSICAL DEMANDS
To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property-both interior and exterior-in varying weather conditions, including rain, snow, heat, and wind.
Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.
This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.
Auto-ApplyFleet Operations Specialist (AEVs)
Operations specialist job in Austin, TX
Fleet Operations Specialist - Autonomous Electric Vehicles (AEVs) Pay: $29.00/hour Schedule:
Tuesday-Saturday: 6:00 AM - 2:30 PM
Sunday-Thursday: 2:00 PM - 10:30 PM
About the Role
We're seeking a Fleet Operations Specialist to help keep our fleet of autonomous electric vehicles ready for daily operations. You'll handle software deployment, troubleshooting, and calibration checks, ensuring all systems function safely and efficiently. This role combines hands-on vehicle work with technical problem-solving and coordination with engineering teams.
Key Responsibilities
Verify calibration and operational readiness of fleet vehicles.
Conduct manual test drives to collect data after maintenance or software updates.
Use terminal, GUI (Graphical User Interface), and version control tools to run calibrations, review data, and process system updates.
(A GUI is a visual interface that allows you to interact with software using buttons, menus, and dashboards instead of text commands.)
Perform pre-mission checklists and document vehicle status.
Collaborate with engineers to troubleshoot technical or mechanical issues.
Maintain vehicle cleanliness, organization, and accurate documentation.
Requirements
Valid driver's license and clean driving record.
Must pass background check, MVR, and drug screening.
Hands-on experience in autonomous vehicle or automotive technology.
Strong troubleshooting ability, attention to detail, and teamwork.
Excellent communication and multitasking skills.
Preferred Qualifications
Experience with Git, Jira, Confluence, Microsoft Office, or Google Sheets.
Benefits
Subsidized healthcare coverage
Pre-tax commuter benefits
Flexible Spending Account (FSA)
Company-paid short- and long-term disability and life insurance
401(k) retirement plan
How to Apply
Complete the questionnaire and check your inbox for next steps. Join us in advancing the future of autonomous electric vehicle technology in Austin.
Auto-ApplyFleet Operations Specialist (VH6)
Operations specialist job in Austin, TX
We are helping an on-demand, autonomous ride-hailing company hire a VH6 Associate to support daily fleet operations at its test sites in the Austin area. In this role, you will be ultimately responsible for the on-time vehicle readiness for the suite of tests and service operations scheduled during your shift on its VH6 platform and support L3 vehicles when possible. Within the Mission Readiness team, you will help ensure the vehicles meet regulatory requirements per the provided guidance. You will also support the parts team in organizing and transporting spare parts inventory.
RATE: $29 per hour
Available Shifts:
Tuesday - Saturday 6:00AM - 2:30PM | 2:00PM - 10:30PM | 10:00PM - 6:30 AM
Friday - Tuesday 6:00AM - 2:30PM
Sunday - Thursday 6:00AM - 2:30PM | 2:00PM - 10:30PM |10:00PM - 6:30 AM
Saturday - Wednesday 10:00PM - 6:30 AM
As a VH6 Associate, you will:
Primary:
Support company milestones and optimize drive operations across multiple locations.
Ensure the vehicles, equipment, and workplace are clean and ready for use.
Provide logistical support for the movement and storage of vehicles and equipment.
Assist with paperwork and documentation related to vehicle readiness.
Perform routine charging of company test vehicles and supporting equipment.
Execute mission prep procedures (e.g., launching software across several devices per vehicle, verifying SW/HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise).
Provide support as a member of the Incident Response Team during vehicle recovery scenarios.
Support the readiness of spare parts and the associated inventory.
Secondary:
Provide hands-on technical support to the BaseOps technicians (e.g., fluid changes, part replacements, wiring checks, etc.).
General testing support (documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving).
Requirements
2 - 4 years of work experience Must have a valid driver's license with a clean/excellent driving record.
Ability to travel locally and nationally (less than 30%). P
ossess a “get it done” attitude, safety-first mindset, and a sense of urgency to resolve problems and tasks.
Must have the proven ability to problem solve and deliver on high-pressure situations.
Must have the proven ability to multi-task and manage multiple projects and deliverables.
Excellent written/verbal communication skills.
Works well in a team environment.
Ability to lift up to 50 pounds and use carts, dollies, hand trucks, and other gear to move items around.
Ability to go up and down stairs, as well as stand, walk, push, pull, squat, bend, kneel, and reach during shifts.
Pass a background check, MVR (Motor Vehicle Record) check, and drug screen.
Must comply with the Substance Abuse Policy.
Benefits
Pre-tax commuter benefits
Employer-subsidized healthcare benefits
Flexible Spending Account for healthcare costs
All costs covered for short- and long-term disability and life insurance
401k package
Commitment: This is a full-time, ongoing contract position, open to candidates local to the Austin, TX area. contract position, open to candidates local to the Austin, TX area.
Auto-ApplyAutonomous Vehicle Fleet Operations Specialist
Operations specialist job in Austin, TX
Monitor autonomous vehicles remotely using multiple camera feeds and the Remote Command (RC) interface
Intervene in real time when necessary using specialized system tools
Document every decision and observation accurately using platforms like Notion or Google Sheets
Review trip data post-operation, noting any anomalies or performance concerns
Participate in Root Cause Analyses (RCA) to continuously improve operations and expand the knowledge base
Collaborate with team members to ensure a smooth handoff between shifts and ongoing fleet reliability
Track and report performance metrics and edge-case incidents
Requirements
Experience in technical support, dispatch, or operational roles (e.g., IT, transportation, logistics)
Calm, confident decision-making in high-stakes environments
Exceptional attention to detail and documentation discipline
A basic understanding of autonomous vehicle systems - or a strong curiosity and willingness to learn
⭐ Bonus Points For:
Hands-on experience with geolocation tools or RC interfaces
Familiarity with autonomous vehicle planning/perception systems
Exposure to log analysis or event data monitoring
🕒 Schedule & Work Environment:
On-site in Austin, TX - Remote Operations Center
Rotating shifts including weekends (both morning and evening availability required)
Schedule: Rotating shifts, including weekends: 1st shift 6:00am - 2:00pm; 2nd shift 2:30pm - 11:00pm
Schedule flexibility preferred
Pay Rate: $24 - $28 per hour
Benefits
Pre-tax commuter benefits
Subsidized healthcare coverage
Healthcare FSA
100% covered short- & long-term disability and life insurance
401(k) retirement plan
Auto-ApplyPart Time Studio Operations Specialist - Arboretum, Austin TX (USA)
Operations specialist job in Austin, TX
Pronto Pilates is a rapidly emerging fitness brand with new studios opening nationally.
At Pronto, our mission is…
“Pilates for the People… affordable, all-day classes so now everyone can enjoy reformer Pilates!”
Backed by an established international marketing company with 100 team members serving thousands of clients worldwide.
Our company culture is characterised by the “outward mindset”… understanding and being responsive to the needs and challenges of others. To learn more, watch this short 3-min video to see how you feel about our culture?
We are looking for a part-time (8-10 hours/week), Studio Operations Specialist for our Arboretum studio. This is a hands-on, multi-faceted role reporting directly to the Studio Success Manager.
You'll assume responsibility for our members experience in the studio. Every sense… what they see, hear, touch and smell to ensure a 5-star class experience every time!
Specific duties include:
Cleaning, adjusting, and maintaining exercise equipment
Maintaining studio comfort and ambience by monitoring lighting, temperature and any odours (with air freshening methods)
Managing stock and coordinating deliveries
Monitoring and troubleshooting the robot vacuum/mop (we love tech that makes our jobs easier!)
Coordinating with contractors and suppliers for occasional studio maintenance needs
On call to address occasional, urgent cleaning and maintenance needs
Proactive engagement with members (we'd love you to enjoy the studio with regular classes)
Connecting with local businesses to promote Pronto
Reporting to your manager on essential studio stats
To secure an interview, you should possess the following qualities:
Be meticulous about cleanliness and order (think “Marie Kondo”).
Strong organisational skills and the ability to multitask effectively
Self-managing and taking initiative to always serve our members well
Proven reliability in admin or supervisory roles
Confidence to connect with members and local businesses
Applicants who are investors in Pronto Pilates, or who are a friend or relative of any investor, are not eligible to apply.
Experience in the Pilates or fitness industry is not necessary. We will train you on everything you need to know in our supportive and team-oriented environment.
This is a part-time role, 8-10 hours per week. Nominal hours of work are Monday through Sunday, with four set shifts per week (Mon, Wed, Fri and one day on the weekend of your choosing). Working hours are flexible, however, they need to be outside of member peak hours, which are 5:15-9:00 am and 4:30-7:30 pm. In addition, there is the possibility of call-outs, events and local area networking. Compensation ranges from $18 - $22/hour (plus incentives) depending on your experience.
Ready to join an upbeat team serving the community with the life-changing benefits of Pilates?
Business Messaging Specialist
Operations specialist job in Austin, TX
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 6+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
* Focus on winning new logos for the US Business Messaging Market
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Oncology (Genitourinary) Business Specialist - Austin North, TX
Operations specialist job in Austin, TX
Oncology (Genitourinary) Business Specialist - Austin, TX
Astellas is announcing an Oncology (Genitourinary) Business Specialist opportunity in the Austin, TX area. Territory includes but is not limited to: Austin, Killeen, and Waco.
PURPOSE AND SCOPE:
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Flexible pay grade level, based on candidate background and skillset
ESSENTIAL JOB RESPONSIBILITIES:
Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
Utilize clinical knowledge to influence prescribing habits
Coordinate promotional efforts with peers across franchises
Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
Ensure optimum strategy development using territory business plan
Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
Continuous learning on efficient sales and communication techniques and product / therapeutic area training
Additional responsibilities as necessary
QUANTITATIVE DIMENSIONS:
Direct impact on obtaining sales attainment
Maintain adequate call coverage at National Level
Deployment of promotional resources at National Level
ORGANIZATIONAL CONTEXT:
Reports to Oncology Regional Business Manager (ORBM)
No Direct Reports
Business Messaging Specialist
Operations specialist job in Austin, TX
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 8+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Oncology (Genitourinary) Business Specialist - Austin North, TX
Operations specialist job in Austin, TX
Oncology (Genitourinary) Business Specialist - Austin, TX Astellas is announcing an Oncology (Genitourinary) Business Specialist opportunity in the Austin, TX area. Territory includes but is not limited to: Austin, Killeen, and Waco. PURPOSE AND SCOPE:
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Flexible pay grade level, based on candidate background and skillset
ESSENTIAL JOB RESPONSIBILITIES:
* Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
* Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
* Utilize clinical knowledge to influence prescribing habits
* Coordinate promotional efforts with peers across franchises
* Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
* Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
* Ensure optimum strategy development using territory business plan
* Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
* Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
* Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
* Continuous learning on efficient sales and communication techniques and product / therapeutic area training
* Additional responsibilities as necessary
QUANTITATIVE DIMENSIONS:
* Direct impact on obtaining sales attainment
* Maintain adequate call coverage at National Level
* Deployment of promotional resources at National Level
ORGANIZATIONAL CONTEXT:
* Reports to Oncology Regional Business Manager (ORBM)
* No Direct Reports