Sales Operations Specialist
Operations specialist job in Salem, NH
We are a service and solution technology provider dedicated to forging quality relationships with our clients. Our clients gain access to our technical expertise, added-value services, demonstration labs, knowledge transfer centers, integration and imaging labs, proof of concept labs, and our unwavering commitment to quality. The Operations Team provides steadfast support throughout every stage of our projects, ranging from server and networking configurations to imaging and inventory management, and on-site implementations.
We are excited to offer an opportunity for a Sales Operations Specialist to join our dynamic Operations team.
Position Summary:
The Sales Operations Specialist is essential in supporting the internal sales activities daily to enhance the productivity of our sales organization. This pivotal role requires collaboration with Inside Sales, Sales Ops, and other team members to efficiently convert sales data into operational data and support the quote and order management processes throughout the order processing lifecycle. Acting as the workflow specialists between sales and operations teams, the Sales Operations Specialist will monitor for errors, identify efficiencies, ensure accurate data, and guarantee the proper routing and prioritizing of orders.
Responsibilities:
- Process customer transactions accurately, including orders, quotes, and returns (RMA's).
- Communicate effectively with customers, vendors, and internal teams.
- Facilitate expedite requests to meet customer expectations.
- Prepare and deliver daily, weekly, monthly, and quarterly reports to vendors, customers, and management.
- Exhibit advanced proficiency with internal tools, workflows, and processes.
- Drive continuous improvement of workflows and processes for optimal efficiency.
- Liaise with sales and operational teams to ensure prompt resolution of issues.
- Develop, implement, and optimize workflows, tools, reports, and processes.
- Review and interpret ongoing business report requirements and research necessary data.
- Adhere to company policies and procedures diligently.
- Perform additional duties as requested by management.
Requirements:
Knowledge, Skills, and Abilities:
- 2-5 years of experience in inside sales, sales operations, sales support, or order management.
- Proficient in MS Word, MS Excel; experience with CRM systems like Tigerpaw is a plus but not essential.
- Strong ability to work within a matrix organizational environment and collaborate seamlessly across all departments.
- Capacity to thrive in a demanding environment while managing shifting priorities and multitasking.
- Enthusiasm for technology and innovation, approaching work with passion and energy.
- Capable of adapting to evolving priorities and timelines through analytical and problem-solving skills.
- Exceptional verbal and written communication and presentation skills.
- Self-motivated with high energy and an engaging level of enthusiasm.
- Willingness to travel occasionally for sales events or exhibits, up to 0%-5%.
- Strong ability to adapt, evolve, and innovate in response to changing demands.
EPILEPSY SPECIALIST
Operations specialist job in Portland, ME
MaineHealth Neurology is seeking a full-time board certified/eligible Neurologist with a 2-year surgical epilepsy fellowship to join our Neurology Department as Medical Director of Intracranial Epilepsy Monitoring Program. The Medical Director will have responsibilities for patient care as well as development of our intracranial monitoring program. This position is based on the MaineHealth Scarborough Campus with on-site MRI and neurodiagnostic lab, and the nearby EMU at Maine Medical Center in Portland, Maine. Opportunities for research are supported through MaineHealth Institute for Research and committed time for research could be accommodated through a dedicated academic pathway.
Our Comprehensive Epilepsy Program is a level III Epilepsy Center and treats over 4000 patients per year. Our program currently consists of five epileptologists (three adult and two pediatric), two dedicated nurse practitioners, five nurses, and nurse navigator. We work collaboratively with our fellowship-trained epilepsy/functional neurosurgeon, neuroradiologists, nuclear medicine, and dedicated neuropsychologist and psychometrician as we develop a level IV comprehensive epilepsy program. We have 5 EMU beds (three adult and two pediatric beds) in addition to a fully accredited, inpatient and outpatient neurodiagnostics labs and 3T MRI.
Opportunity Highlights:
Join a well-established Neurology Department consisting of 35+ sub-specialty trained Adult and Pediatric neurologists, Neurohospitalists, and Advanced Practice Professionals supported by a robust clinical and administrative team, including onsite pharmacist, behavioral health counselor, social worker, neuropsychologist and psychometrician.
Hospital admission service, stroke and telestroke care, as well as after-hours phone call coverage is provided by a team of dedicated Neurohospitalists.
Inpatient coverage is limited to an equitable share of daytime coverage on the neurology consult service four to five weeks per year.
Opportunity to teach MaineHealth Neurology residents in our onsite neurology residency (4 residents/year), residents and fellows from other departments, and Tufts MS IV and other rotating medical students.
Academic appointment is conferred through affiliation with Tufts medical school and opportunities for academic advancement are available.
MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. MaineHealth offers a Total Rewards package that includes comprehensive and competitive benefits, along with programs and resources to meet the diverse needs of our workforce.
Portland boasts walkable urban density in a historic downtown area, including a nationally renowned culinary culture (Bon Appétit Magazine 2018 Restaurant City of the Year) and top 10 craft beer scene (Travel Channel 2021); abundant live music; a major art museum; and a beautiful working waterfront. The area provides four-season recreational opportunities such as skiing, hiking, boating, and miles of beautiful beaches. Just two hours north of Boston, this is an exceptional, diverse, and vibrant community.
MaineHealth remains focused on investing in our providers and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, please submit a letter of interest and CV to apply today.
To learn more about our system, please visit********************** ourbenefits page.
Quality Operations Specialist
Operations specialist job in Manchester, NH
Merrimack Manufacturing is a medical device manufacturer located in the Manchester Millyard. We are a growing manufacturing company that will play a crucial part in bringing innovative and life changing products to life.
This position will support manufacturing quality operations in a dynamic, fast-paced, medical device manufacturing environment. This environment includes the manufacture, inspection, and testing of devices for process validation and commercial production.
RESPONSIBILITIES:
Working under the direction of Quality Engineers support, drive, and coordinate final inspection and acceptance of medical devices.
Support quality engineers in processing nonconformances, deviations, and rework authorizations by gathering data, updating logs, or drafting documentation.
Perform Device History Record (DHR) reviews for completeness, accuracy, and compliance to internal and regulatory requirements.
Identify and document errors or missing information in DHRs and coordinate with production or quality teams for timely correction.
Work cooperatively with team members on commercial production lines to support quality requirements and projects.
Provide administrative and technical support for change orders, training records, and CAPA follow-up as assigned.
May perform inspections for components, materials, devices and documents.
Position requires daily contact with members of Production, Engineering, Materials, and Quality departments and occasional contact with auditors and customers
QUALIFICATIONS AND SKILLS:
2 + years of experience in occupation related to Manufacturing or Quality Control of medical devices.
Experience with compliance, with applicable standards and regulations such as 21 CFR 820 and ISO 13485:2016 is preferred.
Experience with Microsoft Office software (Word, Outlook, Excel) required.
Self-starter and independent individual with strong organizational, time management and communication skills.
Ability to drive assigned tasks to closure
Must be able to manage multiple priorities.
Use critical thinking and deductive reasoning to make risk based decisions.
EDUCATION: Associate degree or equivalent experience in Manufacturing, Quality, Mechanical or related engineering / life sciences related discipline.
Auto-ApplyTranslation & Interpretation Business Operations Specialist
Operations specialist job in Manchester, NH
Help us Build a Thriving New England!
Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.
Work Location/Program Overview:
Work with us and make a difference! Language Bank has been proudly serving the New England area and beyond for 20 years with language-access services as an Ascentria Care Alliance social enterprise program. Language Bank, provides interpretation, translation, and interpreter training representing 60+ languages. We employs many refugees and immigrants who offer rich knowledge of language and culture to enhance the services we provide.
Position Overview:
We're looking for someone who enjoys being organized, supporting a busy team, and helping things run smoothly behind the scenes. As our Sales Operations Specialist, you'll play an important role in connecting our customers, finance team, and scheduling platform to make sure everything flows efficiently.
In this role, you'll help keep accounts accurate, prepare reports, and support projects that help our language services grow - especially in translation. You'll also have opportunities to share ideas, learn new systems, and be part of a mission-driven organization that values collaboration and innovation.
If you like solving problems, working with details, and making an impact through your work, we'd love to have you on our team!
Here's what we're looking for:
Bachelor's degree with minimum of 3 years of relevant experience required.
Graduate degree, MBA, or experience in IT preferred.
Advanced Software and Excel skills
Bilingual candidate preferred
Self-starter with sales acumen and passion to positively impact the lives of individuals and communities
Excellent written and verbal communication skills
Healthcare experience or financial experience preferred
Hybrid work-both office and remote
Here's why you should join us:
We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.
Ascentria offers the following employee benefits:
High quality/affordable health, dental, and vision insurance to support your overall wellness
Flexible Spending Account to help manage eligible expenses
A 403(b) retirement plan with employer match
A full-service Employee Assistance Program with many free and accessible services and supports
Generous tuition reimbursement to invest in your professional growth and development
Paid time off which increases as your tenure grows and holidays for work-life balance
A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected
When you join Ascentria, you're not just taking on a job-you're stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.
Location: This position is located in Manchester, NH
This position is in person with the possibility of hybrid work schedule in the future.
Transform lives and communities with Ascentria Care Alliance. Apply today to be a part of our mission-driven Team!
Operations Specialist
Operations specialist job in Manchester, NH
Job Details Manchester, NH Fully RemoteDescription
Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise. Which, through our affiliates, Champlain Specialty Insurance Company, WestCongress Insurance Services LLC, and WestCongress Risk Services LLC, offers primary and excess general liability insurance solutions and claims administration throughout the United States
We are in need of an Operations Specialist for our Manchester, NH office to assist with the processing and placement of the insurance products we offer. The Operations Specialist supports the underwriting process and is involved in clearing and logging insurance submissions, data collection and entry, file maintenance and other tasks related to the intake, evaluation, binding, issuance and modification of the insurance products we offer.
As an Operations Specialist you will be asked to utilize our policy administration system to clear and log applications for insurance products; obtain and upload file documentation and perform other data entry and administrative tasks.
Responsibilities:
Provide support to Account Executives.
Analyze and screen submissions.
Issue endorsements and cancellations.
Issue quotes, binders and policies.
Respond to and resolve billing inquiries.
Solicit underwriting information for new and renewal business.
Request additional information post-bind to complete file.
File maintenance.
Maintain service standards by providing timely responses to broker requests and inquiries.
Provide a superior customer experience.
Prepare quotes, binders, policies, endorsements and amendments.
Qualifications
Qualifications:
Highly organized and detail oriented.
Able to manage, organize and prioritize multiple tasks.
Good working in a team environment.
Willing to work outside area of responsibility to support the growth of the business.
Ability to organize work and perform within time constraints.
Strong written and verbal communication skills.
High proficiency in math, typing, Microsoft Word & Excel and other computer software & systems.
Some experience in the insurance industry preferred but not necessary.
Opportunity for Advancement:
For the successful candidate that demonstrates the aptitude and a desire to learn and advance, this position may offer opportunities for advancement to positions of increasing responsibility and authority within the insurance underwriting or other aspects of our business.
Compensation:
We offer a competitive compensation package, including bonus opportunity, health, dental, vision, life and disability insurance, matching 401k savings plan, and paid time off and holidays.
If interested, please submit your resume or statement of qualifications.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Education:
Bachelor's (Preferred)
Work Location: Remote
Manufacturing Operations Associate
Operations specialist job in Rutland, VT
We offer a dynamic, fast-paced work environment in jet engine fan and compressor airfoils production. We are proud of our Vermont employees and their heritage of dedicated work, innovation, and customer focus. The starting hourly rate is $30.60 per hour with pay progression every year for 6 years. Shift differential starts at 10% for off shifts. We also offer competitive benefits including health care starting on day one, 401(k) savings plan with generous employer match, paid time off, and tuition reimbursement. Available positions are on 2nd and 3rd shift, however the initial training period may be on 1st shift. Rutland offers a dynamic work schedule featuring both 4 x 10-hour shifts and 5 x 8-hour shifts. Starting dates February 2026 Forward.
Working at our Rutland Facility
For more than 70 years our manufacturing facilities in Vermont have helped fuel the growth and success of GE Aerospace. With over 500,000 square feet of manufacturing space across two sites we have an advanced mix of machinery and technologies allowing us to be a world-class compressor airfoil manufacturer. Rutland's products are featured in nearly every GE Aerospace engine line, securing a foundation in Vermont for years to come! We have deep roots in our community with several volunteer organizations available to join. Come be a part of the future of flight!
**Job Description**
**Roles and Responsibilities:**
Production tasks may include the set up and/or operation of production machining equipment such as:
- Computer Numerical Control (CNC) machines
- Broaches
- Forming presses
- Batch operations
- Benching operations
As well as other responsibilities as assigned.
In this role, you will operate in accordance with rigorous quality and safety practices and procedures. You will be assigned a training plan, which will outline which skill(s) you will initially learn.
The pay for this position is 30.60/hr. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on Dec, 2026.
**Minimum Requirements:**
- High school diploma /GED
- Must have one year of manufacturing experience or equivalent. Equivalent experience includes other relevant hands-on work experience such as construction, slate/quarry work, auto mechanics, military, maintenance, heavy equipment operation, machining, assembly, or vocational/technical trade training
- Must be able to pass pre-employment background check, physical and drug screen including but not limited to testing for marijuana/THC
- Ability to work overtime as required
- Must be able to follow written and verbal instructions
**Desired backgrounds:**
- Associate's degree or above, Certified Production Technician certification, Vo-tech training or related coursework
**Desired characteristics:**
- Strong communication skills
- Troubleshooting/problem solving skills
- Excellent attendance
- Ability to produce error-free products
**Benefits:**
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Financial Account Operations Specialist
Operations specialist job in South Portland, ME
**Location:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
_PLEASE NOTE: This position is not eligible for current or future VISA sponsorship._
The **Financial Account Operations Specialist** is responsible for performing diverse operational financial and policy activities related to monthly activities. You will support our Fully Insured Health Insurance Division for Large Groups. Interprets and communicates departmental and organizational policies and procedures.
**How you will make an Impact:**
+ Adheres to maintained internal controls and tracking reports for reconciliations and analysis.
+ Monitors and updates controls to ensure compliance.
+ Utilize advanced Excel skills to prepare payment histories and conduct comparisons to accurately bill clients and explain any balances due.
+ Enter information into the finance systems while maintaining rigorous internal controls and assisting in the preparation of tracking reports for reconciliations and detailed analysis.
+ Monitor and update compliance controls to ensure alignment with industry standards and organizational goals.
+ Conduct independent analysis to resolve complex and varied work process issues, contributing to the efficiency and accuracy of financial operations.
**Minimum Requirements:**
Requires H.S. Diploma or equivalent and minimum of 4 years relevant work experience; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Experiences and Competencies:**
+ Advanced Excel skills to include Pivot Table and VLookup functions.
+ Exposure to Tableau and VBA nice to have.
+ AA Degree in Accounting preferred.
+ Independent learner with a keen eye for detail, capable of interpreting and communicating departmental and organizational policies and procedures effectively.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Deposit Operations Specialist/FT Onsite/Nashua
Operations specialist job in Nashua, NH
Role:
To support the financial management and operations of the credit union through maintenance of records and reports. Performs relatively straight forward, routine tasks as directed within the Operations department.
Essential Functions & Responsibilities:
- Automated Clearing House (ACH): (primary and backup) Perform daily exception processing, stop payments, written statements of unauthorized debt (WSUD), process death alerts, death certificates, reclamations and allocations.
- Share Drafts: Daily processing of share draft exceptions. Review checks over $10,000 for proper signature. Report checks over 100K to management daily. Process forgery claims and various check adjustments. Post necessary journal entries and perform monthly reconciliation to the general ledger
- ATM Deposit Processing: Daily processing of member and non-member deposits through TCU owned ATMs and ITMs.
- ACH Origination: Create and release ACH Origination batches of routine transactions, such as; loan payments, dealer funding, tuition, and payroll. Set up and maintain new business ACH requests and upload business batches for origination when necessary. Direct Loan Payment Processing (DLPA)
- Remote Deposit Capture (RDC): Daily processing of member deposits initiated on-line, weekly review of RDC memberships no longer in good standing, respond to branch requests to add or remove RDC from a membership.
- Fed Returns: Daily processing of deposited checks returned by the Federal Reserve for various reasons. Perform monthly reconciliation to the general ledger.
- Courtesy Pay (CP): Weekly addition of CP for qualifying memberships, weekly removals, and notifications to members. Respond to management requests to remove or add the product, as needed.
- Compliance: Create, maintain, and periodically review procedures for all assigned tasks . Maintain knowledge of current rules and regulations associated with responsibility.
- Other duties as needed including but not limited to Shared branching adjustments, assisting with reporting and providing backup coverage as needed.
Knowledge and Skills:
Experience
One year to three years of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills
Detailed oriented and organized. Must be able to Work independently, and have good communication skills. Computer proficiency. Processing experience preferred.
Physical Requirements
Work Environment
Office work and remote hybrid possible
Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at ************ for other options to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Auto-ApplyFacility Operations Specialist
Operations specialist job in Houlton, ME
Job DescriptionJob Summary: The Facility Operations Specialist will ensure the maintenance, repair, and operational efficiency of various facilities, collaborating with the Facility Operations Functional Lead to deliver high-quality services, comply with safety standards, and align with organizational goals.
Key Responsibilities
Facility Maintenance and Repair (M&R): Oversee and coordinate routine and emergent maintenance, repair, and minor construction activities, ensuring 98% on-time completion of work orders.
Operational Oversight: Monitor facility systems (e.g., HVAC, electrical, plumbing) and ensure compliance with safety regulations, conducting monthly inspections and reporting findings.
Budget and Resource Management: Assist in managing facility-related budgets (up to $5M per site annually), tracking expenditures, and optimizing resource allocation to support cost efficiency goals.
Coordination and Reporting: Collaborate with subcontractors and stakeholders, submitting monthly M&R status reports and maintaining records in designated management software.
Rapid Transition Support: Facilitate 30-day transition periods for new or upgraded facilities, ensuring seamless operational handovers.
Quality Assurance: Ensure high-quality deliverables by conducting quality checks on maintenance tasks and addressing non-compliance issues within 48 hours.
Innovative Technology Implementation: Support the integration of innovative facility management technologies (e.g., IoT sensors, automated systems) to enhance operational efficiency.
Risk Mitigation: Identify and mitigate risks (e.g., staffing shortages, equipment failures) through proactive planning and coordination with the project management team.
Qualifications
Education: Bachelors degree in Facilities Management, Engineering, or related field (or equivalent experience).
Experience: Minimum 5 years in facility operations, with at least 2 years supporting contracts. Experience with M&R, BOMR, and remote site management preferred.
Certifications: OSHA 30-Hour Construction Safety, Certified Facility Manager (CFM) or equivalent a plus.
Technical Skills: Proficiency in facility management software, MS Office (Excel, Project); familiarity with compliance standards.
Clearance: Ability to obtain a background investigation clearance; current clearance a plus.
Other: Valid drivers license; willingness to travel to various sites (up to 25%).
Payment Operations Specialist
Operations specialist job in Portsmouth, NH
Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role
We are looking for a Payment Operations Specialist to innovate and grow with us in Portsmouth, NH/Hybrid or Remote if living in the U.S. on EST/CST Time Zones.
Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position.
As a Payment Operations Specialist on the Funding Team your primary responsibilities include processing outbound supplier payments for our B2B payment network. This dynamic person will be responsible for processing domestic and foreign payment exceptions, ensuring check payments are managed and adjusted, handling international payment inquiries, inbox management, and critical daily processing for our bank partners, external Clients, and internal business associates.
The Payment Operations Specialist will leverage any and all resources required to effectively and efficiently complete all processing and Client communication on time.
How you'll contribute:
Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs
Prioritize payment processing and Client delight within every assigned task
Collaborate with team members on innovation, process improvements, and problem solving
Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time
Analyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasks
Be able to work 10:30am - 7:30pm to support Operational tasks with occasional support at 8am - 5pm EST
If you have the attributes, skills, and experience listed below, we want to hear from you!
Prior experience in Treasury, Cash Management, Operations, or Banking
Propensity for team collaboration and positive attitude in the face of urgent, critical tasks
Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates.
You enjoy multi-tasking, learning multi-disciplinary skills, and thrive on learning new
Detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight
Strong communication (verbal/written) and customer service skills
Ability to perform self-guided research using a variety of internal tools, phone, and email
Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties
Be ready and willing to adapt to positive change in a dynamic, growing environment
Proficiency utilizing the Microsoft Office Suite, especially Excel
Bachelor's degree in Accounting, Finance or Economics, etc. is preferred
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Auto-ApplyCommunity Operations Specialist
Operations specialist job in Brunswick, ME
at Sunnybrook
Community Operations Specialist Summary: The Community Operations Specialist helps ensure smooth day-to-day community operations by supporting the Executive Director in both administrative and wellness operations of the community. This role assists with business office functions, human resource administration, wellness and resident care support, resident and associate satisfaction.Essential Job Functions
Administrative & Business Office Support
Assist with accounts payable, receivable, petty cash, and resident billing using Yardi and related systems,
Maintain accurate and confidential associate and resident files.
Support the resident move-in/move-out process, admissions paperwork, and billing.
Provide back-up coverage for front desk or concierge as needed.
Human Resources & Onboarding
Support recruitment and onboarding efforts by coordinating interviews, verifying credentials, and welcoming new hires.
Facilitate new hire orientation and assist with benefit enrollment and associate training logistics.
Maintain accurate records in UKG, Relias, and other HR systems to ensure compliance with license, certification, and training requirements.
Track attendance, callouts, tardiness and communicate trends to the ED or RCD.
Contribute to associate engagement efforts by supporting recognition, communication, and training initiatives.
Scheduling and Labor Management
Create and manage care staff and nursing schedules to ensure adequate coverage.
Collaborate with the RCD to manage schedules, overtime, and shift assignments.
Maintain accurate daily assignment and task lists (CRMA, RCA, etc.).
Training and Compliance Coordination
Assist with planning staff in-services and required trainings. Coordinate with RCD and outside agencies when additional training or certifications are necessary.
Maintain training records; update logs and verify completion.
Support committees and safety initiatives as assigned.
Wellness and Resident Support
Partner with the RCD and Sales Director to coordinate medical documentation for resident assessments and move-ins.
Support non-clinical resident wellness needs, including supply management, continence program tracking, and appointment coordination.
Assist with family communication, care plan meetings, and follow-up on non-clinical resident concerns.
Maintain accuracy of resident records and ensure compliance with resident rights and privacy standards.
State-Specific Responsibilities (ME & NH)
Assist with flu shot authorizations and permissions, updated medication lists, and first-of-month vitals/weights.
Support documentation accuracy (ADL/MAR, task sheets, shower and dietary lists, refrigerator checks, etc.).
Participate in committees (e.g., Weight Variance Committee) and provide documentation support as needed.
Qualifications:
Associates degree in related field.
Minimum of one year in accounting, human resources, with related administrative experience.
Strong interpersonal and communication skills; ability to interact professionally with residents, families, and associates.
Highly Proficient in Microsoft Office Suite; experience with Yardi, UKG, or Relias preferred.
Minimum Eligibility Requirements:
Requires the ability to communicate in English both orally and in writing.
Ability to communicate effectively with residents, families, staff, community officials and the public.
Must have compassion for and desire to work with the elderly.
Must meet all State health requirements.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Must pass criminal background check.
Why Join Our Team:We are committed to fostering your well-being and professional development by offering an array of benefits tailored to support your growth and satisfaction.
Competitive Salary: Compensation reflective of your expertise and dedication.
Flexible Work Schedule: A work schedule that accommodates your personal commitments.
Paid Leave: Enjoy generous allocations for holidays, vacation, and personal days, ensuring you have time to recharge.
Health and Wellness Plans: Access comprehensive health insurance plans for you and your dependents, promoting overall well-being.
Retirement Savings: Participate in a 401(k) plan with a company match to build financial security for the future.
Professional Development: Continuous learning and advancement opportunities to enhance your skills and career trajectory.
APPLY NOW Criminal Background Screening is required.
Live Well, Love Life
#IND2
Auto-ApplyLending Operations Specialist I
Operations specialist job in Farmingdale, ME
Job Details Farmingdale, MEDescription
Responsible for loan servicing activity for consumer and mortgage loans. Ensures accuracy of documentation, payroll distribution, and file maintenance of all consumer and mortgage loans. Responsibilities include funding and performing quality control for consumer, mortgage, and commercial loans. As well as managing our portfolio of escrow activities, appraisal management, and mortgage deed processing.
*PLEASE NOTE: THIS IS AN ON-SITE, IN-PERSON POSITION. CANDIDATE MUST RESIDE IN STATE OF MAINE, POSSIBLE HYBRID OPPORTUNITY ONCE FULLY TRAINED*
Qualifications
The successful applicant will be a highly motivated, team oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment.
You should have:
One year of experience in servicing consumer, mortgage or commercial loans(preferred).
Experience with managing escrow activities, appraisals and mortgage deed processing
Strong interpersonal, communication, and organizational skills
Proven ability to establish and maintain effective working relationships with all levels of staff and members
Computer skills; professional appearance; solid work ethic; reliable attendance; work accuracy and an ability to be detail oriented.
A high school diploma or GED is required.
Benefits of Employment with Maine State Credit Union:
In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 100%
HSA - generous employer contribution
Employer funded HRA
Employer-subsidized Dental and Vision Insurance
100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
Accident Insurance
Competitive wages, and annual evaluations with compensation adjustments
Generous 401(k) employer match, plus annual discretionary contribution
Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
Paid Parental Leave
Education reimbursement - up to $5,000 annually for undergraduate & $10,000 annually for graduate degree
Opportunities to volunteer in our local communities
100% Employer Paid EAP which includes 6 free mental health sessions
Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food
Part Time Operations Specialist (Portland, ME)
Operations specialist job in Portland, ME
At Park Thrive, we help clients turn unused parking into revenue and optimize the profitability of existing paid parking through our best-in-class, customizable software. We are looking for a creative and organized Operations Specialist to join our team. This person will help onboard new clients, manage a variety of contractors and help provide excellent customer support to our clients once they are live.
Schedule & Hours:
Show up for key team meetings but, on the whole, this can be done on your own time
2-3 hours a week of regular weekend work
20-30 hours per week total
Key Responsibilities:
Help manage the onboarding process for new clients from software to physical setup
Source and manage contractors who will help monitor client parking lots
Leverage support resources to provide customer support to clients
Help maintain accurate records of sales activities in the CRM
Qualifications:
Track record of leadership and motivating people to get the job done
Track record of managing and sourcing vendors and contractors
Comfortable working in a hybrid environment
Demonstrated analytical and problem solving mindset
Self-motivated and flexible with the ability to wear multiple hats and prioritize effectively
Comfortable with CRM software and excited to learn about other business tools
Proficient with a power drill and gorilla tape
What we Offer:
$20-$30/hr based on experience
Hybrid collaborative work culture
Flexible schedule that emphasizes getting the job done
Operations Associate, Jackpocket
Operations specialist job in North Berwick, ME
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
Keep our systems updated with real-time customer order statuses and tracking information.
Streamline and organize workflows to meet daily objectives and hit deadlines.
Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Exceptional customer service, communication, and time management skills.
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
The US base salary range for this full-time position is $17.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AJ2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
Auto-ApplyDeposit Operations Specialist
Operations specialist job in Rockland, ME
Job Description
The Deposit Operations Specialist position at Rockland Savings Bank is a vital part of the daily function of our financial institution. This position is responsible for assisting with quality assurance, reconciliations, fraud and BSA monitoring, electronic banking requests, ensuring regulatory compliance, and research and support. This individual must have excellent communication skills, accuracy and attention to detail. Time management and the ability to prioritize and complete tasks by determined deadlines are a must.
Duties and Responsibilities
Displays knowledge of bank policies, procedures, and software.
Ensures compliance with federal and state regulations, as well as internal bank policies and procedures
Takes ownership of concerns and follows through with a resolution. Can work independently and with peers. Has the ability to analyze complex transactions and is able to confidently make informed decisions. Prioritizes meeting deadlines while maintaining a high level of accuracy.
Performs corrections and research in a timely manner while working with the deposit department, accounting department and/or Fiserv.
Processes incoming wires and tracks all incoming and outgoing wires.
Research and process returned checks.
Reviews of all new account set-ups, account and customer maintenance, and monetary transactions to ensure compliance with bank policies and regulations.
ACH processing including rejected transactions, reclamations, stop payments, and disputes.
Overdraft review.
Assists with tax levies, subpoenas, attachments, and verification of deposits.
Assists the BSA Officer with identifying, completing, and filing CTRs and SARs with FINCEN.
Assists the BSA Officer with fraud and money laundering alerts in Fiserv's FCRM system.
Processes and investigates disputed and fraudulent transactions.
Processing of dormant and escheated accounts.
Assists Accounting with reconciliations of Zelle, ACH, and check inclearing.
Assists with Electronic Banking requests involving online banking, mobile banking, debit cards, mobile deposits, Zelle and bill pay.
Assist management with creating and revising policies and procedures.
Performs other duties as requested.
Skills:
Organized
Flexible
Detail oriented
Professional
Multitasking
Work independently
Focused
Proficient in:
Word and Excel
Time management
Banking Regulations
Verbal and written communication
13J Fire Control Specialist
Operations specialist job in Littleton, NH
JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be to integrate and process information from multiple users by utilizing the JOINT system and other automated systems used by the Army National Guard.
Job Duties
* Operate communications systems
* Primary tactical data system operations
* Database management
* Fire mission processing
Some of the Skills You'll Learn
* Computing target locations
* Operating gun, missile, and rocket systems
* Artillery tactics
Helpful Skills
* Interest in cannon and rocket operations
* Physically and mentally fit to perform under pressure
* Ability to multitask
* Capable of working as a team member
Through your training, you will develop the skills and experience to enjoy a civilian career in computer programming or telecommunication.
Earn While You Learn
Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for a Fire Control Specialist requires 10 weeks of Basic Combat Training and seven weeks of Advanced Individual Training with on-the-job instructions. Part of this time is spent in the classroom and part in the field under simulated combat conditions.
Media Operations Specialist
Operations specialist job in Stockholm, ME
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a Media Operations Specialist focusing on reselling, you can expect to support clients with technical advice related to the Google Marketing Platform and, in some cases, manage campaigns directly in the platform. Successful team members in this role will demonstrate the ability to support ongoing and one-off media efforts for clients both individually and in strong collaboration with other team members.
Responsibilities:
* Own the client relationships with several clients buying the Google Marketing Platform from Monks.
* Provide technical support to clients who have bought the Google Marketing Platform from Monks.
* Educate clients on how to use the Google Marketing Platform.
* Identify opportunities to develop your client base.
* Supporting the sales team with pre-sales proposal responses, technical demos, and marketing efforts.
* Developing and growing relationships with various stakeholders on the client-side (from Google partners, intermediary agencies, client-side executives, and daily points of contact) in order to ascertain business needs and add long-term value
* Capacity to scale learnings from clients and products to other internal team members and across the Account Management organisation
* Ability to present confidently to different stakeholders, ranging from Junior to C-Suite executives
* Contributing to our culture with a collaborative, team-oriented attitude
About You
The essentials:
* 3-5 years of online advertising experience, whether at a publisher, agency, trading desk, technology company, or end-advertiser
* Domain expertise in marketing, primarily programmatic advertising.
* Experience with the Google Marketing Platform, especially Display & Video 360.
* Strong attention to detail.
* Fluent in English and Swedish
* Strong data analysis abilities (e.g. familiarity with Excel v-lookups, pivot tables, and basic functions)
* Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points
* Excellent consultative approach to developing and managing business relationships
* Innovative thinker with prior evidence of successfully executing on ideas
* Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
* Ability and desire to scale knowledge and learning to other junior (and at times senior) team members
Not a must, but a plus:
* Experience working with other DSPs or platforms:
* The Trade Desk
* Amazon DSP
* Google Ads
* Meta Ads
* LinkedIn Ads
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
#LI-RE1 #LI-Hybrid
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.
eGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Operations specialist job in Portland, ME
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Enterprise Enabling Functions
Job Description:
The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
Depth & Scope:
* Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
* Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
* Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
* Work performed under minimal management guidance and supervision
* Identify and lead problem resolution
* Supports and may contribute to communication and change management activities
Education & Experience:
* Undergraduate degree
* 3+ years related experience
Preferred Qualifications:
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
* Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management
* Experience working with LRR content vendors
* Experience establishing a Reg Change Management lifecycle
* Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
* Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
* Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
Customer Accountabilities:
* Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
* Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
* Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
* Provides recommendations and direction based on the end to end customer experience when making decisions
* Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
* Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
* Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
* Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
* Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
* Identifies and leads problem resolution to ensure customer needs are met
* Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
* Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
* Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
Shareholder Accountabilities:
* Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
* Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
* Identifies scope changes and completes analysis to determine impact to project benefits and risks
* Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
* Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
* Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
* Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
* Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
* Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
* Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
* Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
* Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
* Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
* Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
* Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
* Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
* Develops efficient and effective solutions through analytical problem solving
* Supports implementation/post implementation activities as defined in the project plan
Employee/Team Accountabilities:
* Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
* Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
* Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
* Engages, enables and leads stakeholders to agreement/consensus on the business requirements
* Prioritizes and manages work load and capacity to deliver on project milestone dates
* Participates in regular coaching and performance review sessions, employee surveys and action plans
* Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
* Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
* Supports, mentors and provides guidance to junior level Business Analysts and peers
* Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyHeadache Specialist
Operations specialist job in Portland, ME
MaineHealth Neurology is seeking a full-time board certified/eligible Neurologist with fellowship training/special interest in Headache to join our Neurology Department as Headache Program Director. The Program Director will have responsibilities for patient care as well as oversight and teaching of neurology residents and APPs in the evaluation and management of patients with refractory headaches. This primarily outpatient position is based at our facility on the MaineHealth Scarborough Campus with on-site MRI and neurodiagnostic lab. Opportunities for research are supported through MaineHealth Institute for Research and committed time for research can be provided through a dedicated academic pathway program.
Opportunity Highlights:
Join a well-established Neurology Department consisting of 35+ sub-specialty trained Adult and Pediatric neurologists, Neurohospitalists, and Advanced Practice Professionals supported by a robust clinical and administrative team, including onsite pharmacist, social worker, neuropsychologists and psychometricians.
Hospital admission service, stroke and telestroke care, as well as after-hours phone call coverage is provided by a team of dedicated Neurohospitalists.
Inpatient coverage is limited to an equitable share of daytime coverage on the neurology consult service four to five weeks per year.
Opportunity to teach Neurology residents, residents and fellows from other departments, and medical students.
MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. MaineHealth offers a Total Rewards package that includes comprehensive and competitive benefits, along with programs and resources to meet the diverse needs of our workforce.
Portland boasts walkable urban density in a historic downtown area, including a nationally renowned culinary culture (Bon Appétit Magazine 2018 Restaurant City of the Year) and top 10 craft beer scene (Travel Channel 2021); abundant live music; a major art museum; and a beautiful working waterfront. The area provides four-season recreational opportunities such as skiing, hiking, boating, and miles of beautiful beaches. Just two hours north of Boston, this is an exceptional, diverse, and vibrant community.
MaineHealth remains focused on investing in our providers and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, please submit a letter of interest and CV to apply today.
To learn more about our system, please visit********************** ourbenefits page.
eGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Operations specialist job in Portland, ME
New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Enterprise Enabling Functions
**Job Description:**
**The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
**Depth & Scope:**
+ Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
+ Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
+ Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
+ Work performed under minimal management guidance and supervision
+ Identify and lead problem resolution
+ Supports and may contribute to communication and change management activities
**Education & Experience:**
+ Undergraduate degree
+ 3+ years related experience
**Preferred Qualifications:**
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
+ Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management
+ Experience working with LRR content vendors
+ Experience establishing a Reg Change Management lifecycle
+ Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
+ Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
+ Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
**Customer Accountabilities:**
+ Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
+ Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
+ Provides recommendations and direction based on the end to end customer experience when making decisions
+ Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
+ Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
+ Identifies and leads problem resolution to ensure customer needs are met
+ Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
+ Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**Shareholder Accountabilities:**
+ Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
+ Identifies scope changes and completes analysis to determine impact to project benefits and risks
+ Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
+ Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
+ Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
+ Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
+ Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
+ Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
+ Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Develops efficient and effective solutions through analytical problem solving
+ Supports implementation/post implementation activities as defined in the project plan
**Employee/Team Accountabilities:**
+ Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engages, enables and leads stakeholders to agreement/consensus on the business requirements
+ Prioritizes and manages work load and capacity to deliver on project milestone dates
+ Participates in regular coaching and performance review sessions, employee surveys and action plans
+ Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
+ Supports, mentors and provides guidance to junior level Business Analysts and peers
+ Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.