Operations specialist jobs in Concord, NC - 335 jobs

Russell Tobin is a minority-owned professional recruitment and staffing advisory firm assisting clients with direct hire and contract talent search solutions across a variety of skillsets and industries. Russell Tobin is disrupting the staffing industry with our entrepreneurial attitude and empowering culture based on continuous learning and accountability! The proof is our successful team, impressive client list, and long-lasting relationships. Job Summary: The Contractor Engagement Specialist is responsible for fostering strong relationships with contingent workers throughout the employee lifecycle. From onboarding to assignment completion, this role ensures a high-quality, consistent experience that boosts retention, strengthens loyalty, and drives workforce satisfaction. Key Responsibilities: Serve as the primary point of contact for active consultants, contractors, and temporary employees throughout their assignments. Conduct regular check-ins to ensure satisfaction, address concerns, and promote engagement. Coordinate and support onboarding activities, including welcome emails, new hire paperwork, orientation, and first-day readiness. Facilitate assignment extensions, conversions, and offboarding processes. Partner with recruiters and account managers to support workforce planning and redeployment efforts. Organize employee appreciation initiatives such as recognition programs, milestone celebrations, or seasonal campaigns. Track key metrics such as retention, attrition, and employee satisfaction to help identify opportunities for improvement. Escalate employee relations issues or concerns to HR or client contacts as appropriate. Ensure compliance with internal policies and client-specific procedures. Ability to travel onsite to visit employees and hiring managers Qualifications: 1-3 years of experience in staffing, HR, account coordination, or a related customer service role. Excellent communication and interpersonal skills with a high level of emotional intelligence. Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment. Proficiency with ATS or CRM tools (e.g., Job Diva etc.) is a plus. Ability to work independently and collaboratively across teams. A passion for people and a genuine desire to support others. Why Work With Us? Supportive team environment with opportunities for growth Competitive salary and benefits Opportunity to make a meaningful impact on people's careers Recognition programs and fun company culture Salary The target base salary for this role ranges from $50,000- $65,000. The salary offered will be determined based on the successful candidate's relevant experience, knowledge, skills, and abilities.

Job Title: Client Operations Specialist COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: The Client Operations Specialist supports Business Development during the discovery, data gathering, data validation, mapping, metrics, assessment initial findings review and proposal phases of the Transportation Insight sales process. The position participates in the evaluation of validated prospects' current supply chain programs and facilitates the creation of value-added solutions for the prospective client. The Client Operations Specialist leads the production of the demonstration and presentation documentation. This position needs to successfully communicate with people at all levels in prospective, existing clients, and Transportation Insight. A firm understanding of supply chain management, TMS systems and solutions, and project management are a necessity. CRITICAL JOB FUNCTIONS: Business Development Support: Coordinate the assessment process for assigned validated prospects. Hold enterprise accountable for meeting assigned timelines. Assist in the assessment of a validated prospects' current supply chain program by documenting current state. Lead TMS technology demonstrations. Participate in the solution design process by facilitating validated prospect strategy meetings and coordinating internal resources. Lead the production of custom presentations and demonstration documentation. Utilize cost model to understand the cost to serve prospects. Ability to articulate the four pillars across three modes value proposition. Assist in the assessment of current clients' supply chain programs by documenting current state. Assist in creating future state solution, demonstrations, and custom presentations. Client Advocacy/Support Effectively communicate with prospects and clients at the necessary pace, utilizing phone, web and on site as appropriate. Act as client and project advocate at TI. Engage internal resources as needed. Facilitate hand-off of projects to Implementation and Client Services support groups upon completion. Project Management Gather client requirements and understand the delivered value. Develop project plans; coordinate projects; complete projects on time; communicate changes and progress. Work with a cross-functional delivery team to develop solutions strategy and client demonstration. Serve as a liaison between Sales / Solutions and Implementations / Account Management Strategic Initiatives: Work with the Solutions team to create consistent processes and methodologies based on best practices for efficiently assessing TI validated prospects. Stay informed of competitors' activities through information networks and participation in professional organizations, developing and maintaining effective relationships within the industry. Build and maintain a competition database. Support ongoing improvement efforts by documenting best practices. SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS: Detailed oriented, self-starter with a strong work ethic. Manage multiple projects at any given time and be able to prioritize and meet deadlines. Possess excellent organizational skills with the flexibility to readily adapt to change under stress and against tight deadlines. Operate under minimal supervision. Quickly acquire logistics expertise and apply it to decision-making and communication. Consider a broad range of internal and external factors when solving problems and making decisions; Be an effective problem solver, able to identify and resolve problems in a timely manner, gather and analyze information skillfully, develop alternative solutions, work well in group problem-solving situations, and use reason even when dealing with emotional topics. Have good communication, presentation, organization and planning skills, as well as effective interpersonal skills to work as a team member and as a liaison with clients. Have a professional appearance and strong informal and formal writing skills. Intermediate experience working with Microsoft Office Applications (Excel, Word, PowerPoint, Outlook, and Visio). JOB REQUIREMENTS: Bachelor's degree in business or related field 5-7 years of experience in supply chain management and/or experience in two or more Transportation Insight departments EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description I'd love to discuss the details with you so that we can help you achieve your career goals. Please feel free to contact me anytime. Thanks! Position Details: Industry: Bank and Finance Work Location: CHARLOTTE NC 28255 Job Title: Operations Specialist (Level III) Duration: (3 months) possibility of extension Description: • The OTC Derivative, FX Operations & Client Valuations Group is a centralized operations team servicing the Bank's clients, ensuring full compliance with the Global Client Valuation Policy and Operational Risk. • The team's core responsibilities are drafting legal confirmation, settlements of the trades and dissemination of mark to market valuations and Fixed Income pricing. • Derivative and FX Operations is a growing area, which has increased focus within Global Markets. • The group is one of the few ‘cross product' areas in Operations and offers exposure to a number of products as well as the opportunity to build a substantial cross department/business network with Sales, Trading, Financial Control, Compliance and Technology, and offers excellent training opportunities to continuously learn and develop across all the products. The products covered within the OTC Derivative, FX Operations & Client Valuations are Interest Rate Derivatives, Credit Derivatives, Equity Derivatives, Foreign Exchange, Commodities and Fixed Income. Key Functions: • Liaise with the client as well as internal business parters to establish documentation, settlement and valuation and regulatory requirements. Provide clients explanation/clarification of trades, structures, rates and trade-related issues • Manage and Investigate queries and activities across the different product groups by extracting data from various systems & liaising with Middle Office • Provide top class customer service as it relates to client's requests responding to client needs and queries in an efficient manner while participating in customer services initiatives • Actively participate in a number of ad hoc tasks associated with MIS reporting, process improvement initiatives, testing, on the job/ in house training, job shadowing etc • Accurately draft legal confirmations utilizing source system trade bookings and term-sheets for both paper and electronic trades to accurately confirm derivative trades with bank clients within regulatory timeframes and liaise with clients for execution of confirmations • Management of settlement activity of FX, interest rate, credit and equity derivative trading activity, including reconciliation and break clearance • Administer access for clients to the self-serve valuations portal and monitor/update user preferences where necessary • Manage manual exception processes for the valuations that cannot currently be supported via the portal and distribute accurate valuation statements in a timely manner Required Skills: • BA/BS degree required • Technical Skills: Microsoft Suite with an emphasis on Excel • Strong client service skills: The department is extremely "client service focused" and has a great deal of interaction with clients, Sales and Trading and Middle Office globally, thus requiring a confident and professional telephone and email etiquette • Strong aptitude for attention to detail and customer service • Strong negotiation skills with the ability to influence across the organization • Time management/organization skills: The department has peak periods where volumes are high - during these periods it is imperative that all individuals are able to manage their workload effectively and prioritize as necessary • Strong analytical and problem solving skills with the ability to interpret large amounts of information and its impact in operational areas • Teamwork: The department has to work efficiently as a team to function. It is essential that each individual member shares information with the rest of the team and can communicate and maintain strong working relationships Desired Skills: • 2+ years of client services and/or valuations/pricing experience preferable • OTC Product Knowledge: Understanding of broad range of financial products (e.g. Interest Rates Derivatives, Credit Derivatives, Equity Derivatives, FX & Commodities) and any embedded components to value various trade structures • Comprehensive knowledge of operational risk principles and procedures • Ability to transform large amounts of data and information into short and concise communication with sound business conclusions and recommendations If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection. To know more about Collabera, please visit us on ****************** Should you have any questions, feel free to call me on ************ Qualifications -Financial Client Service experience -BA/BS Degree - experience in valuation and pricing is preferred but not required -Knowledge in OTC Derivatives (financial products) is desired but not requires Additional Information To know more on this position or to schedule an interview please contact; Sherlaine Pelegrina ************

Job Description FIG's Ops Team is unlike any other. We take passion and accountability to a whole new level. We see ourselves as an extension of the financial professionals we work with day in, day out and work to build strong relationships that help drive efficiencies and business processing. FIG's Ops Team operates in a team-driven, agile manner. We work with one another and other departments to service and process new business applications. From surveying insurance company rules and checking funding status, to driving the cadence of a case forward, there's no end to the depths our team will go to provide the platinum standard of customer service. We partner closely with our in-house tech team to collaborate and constantly evolve the platform that we use every single day and that connects us to the financial professionals we serve. Problem solving and innovation is at the heart of everything we do, and we never stop thinking outside-of-the-box to focus and improve on the true outcome of the work in front of us. We value our positive, solution-oriented culture that drives business and the team forward. Our ops team has a passion for building relationships, speaking, and acting on behalf of FIG, the insurance company, the agent, and the clients' best interest. As our culture evolves, we remain transparent and collaborative through changes and remain accountable to our commitments. YOUR ROLE: Responsible for reviewing and tracking new business and inforce submissions through problem-solving and teamwork Follow up and communicate with top insurance companies and financial institutions to drive forward the cases in your ownership Manage open cases and requirements within FIG's customer relationship management (CRM) tool, constantly evaluating and proposing ideas to improve efficiencies and workflows Work closely and in lockstep with the Sales Team to create a cohesive, evolving culture of one to drive stability and growth with the financial professionals we work with Communicate and establish deep relationships with financial professionals to effectively convey status updates Use creativity and out-of-the-box thinking to solve unique scenarios and problems WHY YOU ARE THE RIGHT PERSON: Keep a positive attitude in all aspects of your work Outcome-driven problem solver Fosters and builds relationships internally and externally Ability to learn and grow within our CRM Engage in collaboration with sales and other departments throughout the organization to increase efficiency Bring forward ideas and remain creative for continuous improvement Excel in a team-driven environment Act as the advocate for the agent and client, where you remain empathetic and engaged in the process from start to finish

Outage Operations Specialist | Ripple Fiber We are looking for an Outage Operations Specialist to join our growing team in Charlotte, NC. At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role The Outage Operations Specialist will report directly to the Network Operations Director and serve as the central point of coordination for all network outage events. This role is responsible for end-to-end outage lifecycle management-from initial detection through to permanent resolution-ensuring timely updates, accountability, and customer advocacy throughout the process. Responsibilities: Monitor and track network outages from initiation to full resolution. Manage internal and external teams to drive successful resolution to Customer Issues. Collect, validate, and maintain accurate outage data in real-time. Drive field teams and internal stakeholders to provide timely updates and execute next steps. Act as the customer advocate by pushing for rapid resolution and clear communication. Conduct root cause analysis (RCA) for each outage and ensure documentation is complete and accurate. Collaborate with billing and finance teams to ensure proper reimbursements and restoration credits are processed. Identify trends and recurring issues to support continuous improvement efforts. Prepare and present outage reports and performance metrics to leadership. Qualifications: 3+ years of experience in network operations, service delivery, or incident management. Strong analytical and problem-solving skills with a focus on root cause analysis. Excellent communication and coordination skills across technical and non-technical teams. Ability to manage multiple priorities in a fast-paced environment. Familiarity with outage tracking systems, ticketing tools, and reporting platforms. Customer-first mindset with a sense of urgency and accountability. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Trust Operations Outsourcing Specialist Location: Cornelius, NC Type: Full Time FSLA Status: Non-Exempt Hours: 8:00 AM - 5:00 PM, Eastern Date Revised: July 22, 2021 Company Overview: Infovisa, Inc., an industry leader in trust and financial accounting software and services, has an opportunity for a Trust Operations Outsourcing Specialist in our subsidiary, Infovisa Wealth Services, LLC. Infovisa Wealth Services provides back-office trust accounting services to banks and wealth management organizations who elect to outsource the operations function. The ideal candidate should possess the willingness and ability to learn multiple job functions to acquire the skills necessary to work independently with minimal assistance. This individual should have a strong work ethic, be accountable and desire to produce and deliver quality performance contributing to the success of the company. Position Summary: The Trust Operations Outsourcing Specialist performs critical securities related functions for banks that are outsourced by Infovisa Wealth Services. Individuals in this position will confirm and settle trades daily, post income to accounts, process corporate action elections and announcements, as well as other related functions. Essential Functions Monitor and process trades for all security types according to client instructions and custody vendor reports. Accurately post income to trust accounts when notified by custody vendor that money has been received. Perform reconciliations, on various frequencies, of client cash and securities custodial accounts. Setup and maintain securities on the MAUI trust accounting system. Assist in developing and updating procedures to ensure accuracy, usability and efficiency. Provide timely and accurate information to banks that are outsourced. Post recurring cash transactions as instructed by the outsourced bank. Communicate wire and settlement amounts to the outsourced bank. Download, import and export data to various third parties on behalf of the outsourced bank. Monitor securities for pricing exceptions and communicate as needed to the outsourced bank. Prepare fee-related reports to the outsourced bank and update fees as instructed. Maintain and build reports within the MAUI trust accounting system for use by staff of Infovisa Wealth Services and the outsourced banks. Meet SLA requirements for all tasks for multiple outsourced banks. Assist in training of new staff of Infovisa Wealth Services and the outsourced banks. Cross-train and provide backup on all duties of the company. Additional duties as assigned. Other duties as assigned. Preferred Talents / Skills Ability to resolve complex issues. Able to communicate in all forms effectively and appropriately to all levels within and outside the company. Strong team player. Ability to work independently with minimal oversight. Client service focused. Flexible and adaptive to change. Proficient with Microsoft Office tools and PC's in general. Prior experience using Infovisa's software solutions. Ability to prioritize and manage competing events as part of the daily volume of work. Accurate, detailed oriented and deadline driven. Qualifications / Education CSOP designation preferred. At least 3 years of trust operations or securities operations experience. Four-year college degree with emphasis in business curriculum preferred or equivalent job experience. Regular, reliable attendance is an essential function of this position. Overtime may be required periodically. Benefits Include Medical, dental and vision HAS 401(k) participation PTO Infovisa Wealth Services, LLC. is an Equal Opportunity Employer. We welcome all qualified candidates who can legally work in the United States. We are not able to sponsor applicants who require work visas.

*** Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States. Global Support and Development is seeking to hire a Operational Planning Specialist within our Operations and Plans section section. The position is full-time, in-office and located at HQ in Charlotte, N.C. Do you thrive on a challenge and love a good plan? We're looking for an Operations Specialist to be at the very heart of our mission. You'll be crucial to our operational rhythm, ensuring our teams-on land, at sea, and in the air-are always ready to respond and make a real difference in the world. This vital role involves coordinating essential resources and liaising with multiple departments to ensure the seamless execution of our humanitarian efforts. Your work will directly strengthen our ability to plan, communicate, and perform under pressure, no matter the circumstances. GSD offers a comprehensive benefits package to include: Up to 25 days of accrued vacation Up to 80 hours of annual sick leave Up to 80 hours of Military Pay and 30 Days Differential Medical, Dental and Vision (GSD covers monthly premium) Group Life and AD&D Coverage (GSD covers monthly premium) Retirement (Pre and Post Tax Options) and a Company Match Matches on Qualified 529 Plans Up to 14 Paid Holidays Want to know more? Read below for additional responsibilities and qualifications. ESSENTIAL FUNCTIONS: Maintain and update the Global Operations Schedule (GOS) in coordination with the Operations Manager, Planning Manager, and Director of Ops and Plans, ensuring integration with overall organizational readiness and mission planning; Support the development and maintenance of organizational tools and brief templates related to GSD operations including, but not limited to, Daily Ops Sync, Weekly Ops Brief, and Weekly Operational Intent; Maintain awareness of GSD's Humanitarian Vessel (HV) location, vessel status, and operational schedule alignment between Maritime Department and the Operations and Plans Department; Liaise with Logistics, Maritime, and Operational Planning teams to coordinate movement of supplies, personnel, and equipment to and from the HV in support of operations and readiness; Support the GSD Operations Room during disaster operations, incident response, or exercises by maintaining situational awareness tools, communication channels, and shared operational documents; Contribute to the development and maintenance of Operations Room systems, checklists, and documentation processes, including Common Operating Picture (COP), readiness dashboards, and standard operating procedures; Prompt and action GSD's core values of accountability, humility, and integrity in all work conducted; Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and Perform other duties as assigned. QUALIFICATIONS: Required Experience: Three (3) or more years of relevant experience in operations or plans sections; experience in the humanitarian sector and maritime industry preferred; and Proven experience supporting program and team development; and Experience managing a common operating picture or similar situational awareness tool across a large organization. Education: Bachelor's degree in emergency management or relevant field; or Equivalent combination of experience and training. Knowledge/Skills: Proven ability to work within a team to produce quality results within challenging timeframes and ongoing change; Program oversight and management, development of programmatic policy, procedure, and guidelines; Ability to coordinate multiple projects simultaneously under pressure; Confident and effective written and verbal communication, to include presentation ability; Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships; Proficiency in Google Workspace and collaboration tools such as Airtable or dashboard platforms; Strong organizational skills and the ability to rapidly shift tasks; Experience working and/or traveling domestically and internationally; and Working knowledge of Spanish desired. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States; Routine domestic and international travel up to 25% is required to support mission activity for prolonged periods (approximately 1 week at a time) GSD prioritizes the safety, security, and well-being of all of our staff members. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks. Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to the health and/or safety of the individual or others. These working conditions and physical demands are described to provide a clear understanding of the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well-prepared for the challenging and demanding nature of the duties and realities of disaster response work. GSD is not able to reasonably predict when or whether it will become necessary to deploy an employee in this position for disaster response work. Such decisions are made as circumstances arise to meet organizational needs, and employees in this role are therefore expected to be able to fulfill disaster response work responsibilities. Working Conditions During Non-Deployment Periods Work is performed in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing or otherwise being mobile throughout the office) for brief periods of time; Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects; Ability to bend and stoop; Ability to sit and view a computer screen for extended periods of time; Ability to demonstrate manual dexterity to operate computer and other office equipment; Ability to communicate effectively with others. Working Conditions During Deployment Periods (Including Rapid Response) May be regularly exposed to and required to work in varying outdoor weather conditions, including extreme heat or cold, heavy rainfall, and other extreme weather events; May be required to engage in irregular travel and / or work schedules, which may include extended hours exceeding 8 or 12 hours in a day for prolonged periods outside of the control of the individual; While wearing appropriate personal protective equipment (PPE) which is required and provided by GSD: Work may be conducted near moving mechanical parts, which could include exposure to loud noises; Work may be conducted near and include potential exposure to fumes, airborne particles, and toxic or caustic chemicals; or Work may be conducted in areas that include exposure to the risk of electrical shock or vibration. Ability to obtain necessary travel documents and fulfill any other travel requirements (including an active passport, visa requirements, vaccinations, etc.); This role may include deployments to support natural disaster response efforts within hazardous, dynamic, and unstable environments (economically/environmentally) in pre- and post- disaster scenarios, which could include, among other conditions: lack of access to medical care, exposure to critical incidents (including severe injury, death, traumatic encounters, and/or mental strain), and uncommon sleeping arrangements (i.e. not in a hotel, could include close living quarters and cohabitation); GSD's nutritional environment contains milk, eggs, peanuts, tree nuts, fish, shellfish, soy, and wheat products. Ability to make dietary accommodations may be limited. Potential exposure to food borne allergens; and Employees may be required for this role to work upon our Humanitarian Vessel for up to 30 consecutive days. The vessel's working environment entails performing in conditions inherent to vessel travel, including but not limited to: steep and narrow stairs and living spaces, close quarters including cohabitation, sharp surfaces, metal gangways and ladders, heavy doors, European-type plugs and wiring (220-240v, 60Hz) which cannot support all American appliances, in addition to bright and flashing lights, loud noises, nuts and shellfish exposure, poor weather, movements which can trigger motion sickness, and / or limited access to hospital / definitive care. This setting involves various sea conditions, including but not limited to rough seas, adverse weather, and potential for sea sickness. Physical Demands During Non-Deployment Periods Ability to perform work indoors in an office environment; Ability to work a varied schedule to complete projects and meet deadlines in response to changing demands; Ability to travel to attend meetings, industry or professional association conferences and stay overnight as required. Physical Demands During Deployment Periods Must be able to remain in a stationary position (sitting or standing) for up to 50% of the time; Ability to regularly engage in manual dexterity; [FOR VESSEL] Essential physical requirements (depending on requirements) may also include climbing, balancing, reaching or stretching, stooping, kneeling, crouching, crawling; Ability to frequently move lift, push, pull, carry items weighing up to 20 pounds for various needs; Ability to observe details at a close range (within a few feet of the observer), and the ability to communicate information and ideas so that others will understand (must also be able to exchange accurate information in these situations); Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This reflects an assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at GSD's discretion. Work Authorization Requirements: GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification only. We do not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9. Notwithstanding, employment is conditional upon validity of Employment Authorization Documents (EADs). This is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires. GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. GSD promotes diversity, equity, and inclusion in all candidate selections.

The Operations Improvement Specialist plays a critical role in supporting Renuity's Growth & Transformation organization by analyzing business operations, identifying performance gaps, and driving continuous improvement across key functional areas. This position works with all Renuity Divisions and across all functions including call center, operations, sales, marketing - to diagnose performance gaps, build action plans, and help execute process and performance improvements across the business. As a critical member of the performance improvement team, this role partners closely with our field teams to drive consistency, efficiency, and operational excellence throughout the organization. What You'll Do: Conduct deep-dive assessments across all business functions to identify performance gaps, declining trends, inefficiencies, and root causes. Analyze data to uncover insights and create structured improvement recommendations. Develop clear action plans, playbooks, workflows, and SOPs to address gaps and improve performance outcomes. Support the execution of process improvements by partnering cross-functionally with division leaders, field teams, and home base teams. Assist the team with enterprise-wide initiatives and transformation projects. Lead workshops, training sessions, and working sessions to align stakeholders and move initiatives forward. Travel frequently, >50% to divisions across the country to support onsite assessments, meetings, implementation, and follow-ups. What You'll Bring: 3+ years of experience in data analysis, process improvement, or a related role. Proven ability to diagnose operational issues, identify root causes, and build structured, actionable solutions. Exceptional attention to detail with strong organizational and time management abilities. Comfortable working in a fast-paced environment with shifting priorities and multiple projects. Ability and willingness to travel more than 50% of the time to support field-based improvement work. Experience with process mapping and improvement methodologies is a plus. Strong interpersonal skills and the ability to work collaboratively with cross-functional teams. About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. #RHB Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

About the Role We are looking for a detail-oriented, proactive specialist to take ownership of a set of operational processes and support an upcoming automation initiative. Part of your time will be dedicated to running and maintaining a key internal process, and part will be spent supporting a project aimed at moving that workflow into an automated solution. You'll work closely with Sales, Finance, and our technical teams, acting as both an operational partner and a business analyst. You'll receive full onboarding and ongoing support from the current process owner, who will remain available as a consulting partner throughout the project's duration. Key Responsibilities Operational Responsibilities ● Review daily activation needs from internal systems to identify items requiring action. ● Manage an internal support channel where Sales can raise questions or issues, ensuring timely and accurate responses. ● Troubleshoot discrepancies or blockers in a customer's activation process by coordinating with cross-functional partners. ● Contribute to the monthly reporting package prepared for auditors. ● Maintain up-to-date documentation and help identify opportunities to streamline processes. Project Responsibilities ● Serve as the business analyst for a project focused on automating a currently manual workflow. ● Work closely with the technical team to refine requirements, clarify use cases, and support solution design. ● Prepare UAT test plans and cases, execute testing, and document results. ● Track risks, dependencies, and progress to ensure the project aligns with operational realities. What You Bring ● Strong attention to detail and a high level of reliability in daily operational tasks. ● Clear communication skills and comfort working with Sales and technical teams. ● Experience in business analysis, operations, or process improvement, familiarity with UAT planning and execution is welcome. ● Comfort working with documentation and collaboration tools such as Confluence, Miro, and shared knowledge bases. ● Ability to visualize and describe processes using BPMN or similar business process modeling techniques. ● A structured, ownership-driven mindset with a habit of organizing information and decisions so others can easily follow. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Mid level experience working as a Business Analyst - Someone that has strong attention to detail - Experienced in testing features, ideally to Sales - Salesforce experience - Experience working with enterprise level contracts

is based at our Charlotte, NC campus location. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Benefits of Employment ECPI University provides comprehensive benefits to full-time employees, some of which are highlighted below: Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment Competitive compensation and medical/dental benefit plans PTO and holiday pay 401(k) participation with possible employer contributions Part-time and Adjunct employees have a different list of benefits that can be provided when requested Position Concept: The Simulation Operations Specialist (SimOps) supports the day-to-day operations of the simulation lab, including manikin and AV system operation, equipment maintenance, inventory management, and faculty support. This role serves as a key technical resource, ensuring smooth functionality of simulation equipment and related lab supplies. Essential Job Duties Set up and operate simulation equipment, manikins, computers, and AV systems. Provide technical support to faculty and troubleshoot equipment issues. Maintain IT equipment, computers, manikins, AV equipment and software updates. Maintain and document all simulation equipment, software updates, and inventory. Effectively communicate with the Manager of Simulation Operations. Independently communicate with equipment vendors and IT support as needed. Assist in programming simulation scenarios and training faculty on manikin use. Stay current on best practices, manikin updates, issues and new products. Coordinate equipment purchases with Simulation Manager and Campus President. Support tours and special events as needed. Train faculty on manikin operations. Assist with ordering and maintaining lab supplies. Maintain the cleanliness of the lab spaces including simulators, equipment, and linens. Other duties as deemed necessary. Job Skill Requisites Healthcare, information technology, and/or related professional experience preferred. Certified Healthcare Simulation Operations Specialist certification (CHSOS) preferred. Excellent organizational and customer service skills. Effective professional communication skills (verbal, written, and electronic). Effectively works in a team environment. Working knowledge of simulation products such as Laerdal or Gaumard preferred. Physical ability to lift, move, and set up equipment weighing up to 50 lbs. without assistance. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

Operations Reconciliation Specialist Employment Type: Part-Time, 9AM-2PM, Non-Exempt Minimum Experience: 1-2 Years The Operations Reconciliation Specialist is a member of the outsourcing team whose primary responsibility is to reconcile various processes performed by the outsourcing team, supporting segregation of duties. The position is currently part-time but may lead to full-time in the future. Essential functions of the Operations Reconciliation Specialist: Perform daily reconciliation of asset positions with custodian/s, DDA/trust accounting system. Perform monthly reconciliation of internal/house suspense accounts. Ensure all exceptions are researched and resolved in an efficient, and timely manner limiting the financial liability and exposure to the company and the clients we service. Create and produce daily/monthly reports based on service level commitment. Import/export data files to supported third-party service providers. Facilitate monthly fee processing and render fee invoices. Adhere to established duties and controls, ensuring accuracy and consistency for all functions performed. Research and resolve routine and complex problems. Ability to work in multiple client databases and meet deadlines to achieve SLA. Assist with testing of procedures. Cross train to serve as back-up to other associates. Regular and reliable attendance is an essential function of this position. Other duties as assigned. Qualifications of the Operations Reconciliation Specialist: Must be available Monday through Friday, starting at 9AM, 20-25 hours per week. Knowledge of Trust accounting principles and /or knowledge of trust/securities operations a plus, one to two years preferred. Accounting background required. Experience working on a trust accounting system or Infovisa's MAUI system a plus. Proficiency in Microsoft applications (Excel, Word, SharePoint, PowerPoint, Outlook) required. Strong mathematical aptitude. Analytical thinking and problem solving. Ability to perform job functions effectively, work independently and in a team environment while communicating effectively. Must be able to multi-task, possess strong attention to detail, organizational , and time-management skills to meet deadlines. Self-directed and takes initiative. Maintain a positive and professional outlook. About Infovisa and Infovisa Wealth Services Infovisa, Inc. builds, sells, and supports a software product called MAUI that is used to perform trust accounting functions for trust accounts. Infovisa Wealth Services ("IWS") is a subsidiary of Infovisa, Inc., IWS uses the software built by Infovisa to perform the back office operations functions for clients of Infovisa. For more information about Infovisa, visit ***************** Powered by JazzHR TJOeeBRdKS

Job Title: Operations Specialist Compensation: $22.50/hr + Full Benefit Package The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks. What You'll Do: Clean and detail a high volume of cars inside and out to meet Flexcar standards Assess vehicle quality and damage by using our technology Communicate with other Flexcar team members using a smart device Complete readiness and return checklists accurately and quickly Complete infleet inspections and the vehicle optioning process Use our technology to take consistent high-quality images for our website Conduct accurate, daily complete inventory scans, and assist with reconciliation process Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market. Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars Address issues with vehicles to return them to customers as quickly as possible. Maintain all Flexcar facilities and property to company standards Assist the order delivery team to deliver customer cars for orders, as needed Complete other assigned tasks from team leads and managers as directed What You'll Love About this Role: Being a core member of the Operations Team - our customer safety depends on you! Being part of an automotive company that recognizes talent - where you can make a difference. We are growing quickly - which means your career can grow quickly with us too! What Drives Success for this Role: Being an effective multitasker with strong time management skills Tech savviness - you'll be using a company provided smartphone throughout your day to manage tasks Ability to work in a customer-centric environment Excellent verbal and written communication skills Operating as a team player in a fast-paced environment Flexibility to workdays, evenings, weekends and/or holidays Willingness to work outdoors (weather and other conditions vary) Ability to carry tools and marketing materials (up to 50 lbs.) Valid driver's license and an acceptable driving record (per company standards) At least 18 years old What tops the tank: Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time. Save for Your Future! 401(k) with company match from day one of hire Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee Weekly Pay and Employee Referral Bonus Uniforms Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR 7ZcA21ohfE

$13.25-17.23/hour The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

$13.25-17.23/hour @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Pay Rate: $256.68/day Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success. * Career Growth: Clear pathways to advance and develop your career * Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan * Purpose-Driven: Create meaningful impact in the communities you serve * Professional Development: Dedicated training + personalized mentorship Join us - your refreshing new chapter starts here! Job Overview The Business Impact Specialist is a true "Utility Player" who is well versed in most Sales & Service frontline roles, including customer-facing and non-customer facing positions, to respond to and fulfill needs associated with staffing shortages, work stoppages, and other challenges that create gaps in our frontline staffing plan. Will be qualified and skilled to perform all job duties identified in the job descriptions of CDL qualified Delivery Merchandiser, Bulk Merchandiser, Space Management Specialist, Warehouse Laborer, Forklift Driver, and Account Developer and more as needs arise. Will be on a special response team that is called upon to fulfill needs in different market units and geographies. Anticipate extensive travel requirements including overnight and successive weeks, and flexible scheduling. Will normally complete work independently and be personally accountable for travel logistics and day-to-day functionality to satisfy assignment objectives. Duties & Responsibilities * Covers staffing gaps competently to maintain established route standards and sales and to prevent missing important opportunities, ensuring a high level of customer service is maintained * Orders, fills, merchandises, and rotates products on displays, cold vaults, and cooler equipment, according to Company standards * Capable of any specified activities per route discipline (bulk, conventional, full service, and cold bottle) * Handles urgent customer needs to meet commitments made to customers in a timely, consistent, and professional manner, through partnering with the sales & service, warehouse, and customer management teams * Assist supervisor to help with projects, tasks across the territory, and other duties as assigned * Fill all shelves, racks, displays, and equipment and places proper POS items. Inspects work area for cleanliness, verifies sets are in accordance to the plan-o-gram. Adjusts any shelves, moves products, displays, or racks as required * Communicates sales opportunities to the sales team and, or customer * Prepares and loads onto their company vehicle the necessary equipment and point of sale materials to complete the work assignments for each customer * Greets the store contact and reviews the plans for the reset of racks, displays, and point of sale materials. After assignments, review the completed set with store contact and have them sign off on the reset request form. Removes and replaces any supplies and equipment that are needed to complete the reset of displays * Ensures all Outbound loads are secured and safe by applying protective wrapping as needed and that the proper documentation is attached (STO). Loads and unloads trailers as needed to support delivery activities following CCCI SOPs by updating SAP, CONA via handhelds to ensure accurate accountability for loads Inbound and outbound to, from territories supported by Regional Operation Center * Performs all safety and housekeeping activities including but not limited to conducting pre-trip and post-trip checks, reviewing daily documentation for accuracy, and keeping the work area neat and clutter-free * Utilizes "switcher" to maneuver 53' and pup trailers to the dock as needed * Manages, sells, and executes in an assigned group of customers on daily, pre-set routes, and generates sales orders based on the assigned delivery frequency for each customer. Done to ensure the day to day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume, and gross profit * Executes applicable promotions and new products based on target lists and executes monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers * Accountable for maximizing operational efficiencies by writing productive orders that meet drop size goals, minimizing shrink and out of date, ensuring compliance with routing schedules in terms of the right day and week, and product that is ordered is accepted by the customer * Demonstrates an aggressive and effective selling acumen and demeanor to effectively sell-in contractual agreements, promotions, innovation products, and distribution principles Knowledge, Skills, & Abilities * Must be able to meet the qualifications of Route Specialist (CDL required) capable of covering any route discipline, Space Management Specialist, Bulk Merchandiser, Account Developer, Warehouse Forklift Driver, and Laborer * Must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations * Flexibility and willingness to travel extensively including overnight and successive weeks * Anticipate 50-60% overnight travel * Availability to work weekends and some holidays * Able to perform job duties with minimal supervision on a timely basis * Excellent safety record and comprehension of safety principles including proper lifting and use of personal protective equipment * Ability to read, speak, write and understand English to perform basic math skills (addition, subtraction, multiplication, and division) * Proficiency with computer-based applications and equipment * Ability to complete forms (handwritten and/or computer-based) to document activities and results, and place orders * Basic knowledge of the beverage industry. Thorough knowledge of brand order, facing, pricing, labeling, Point of Sale (POS), rotation of product, and the ability to build displays * Understanding of truck, trailer loading strategies, and weight distribution principles * Advanced forklift skills (single-wide and preferred, double-wide) * Pallet-jack skills * Ability to work in a fast-paced, continuous lifting environment * Ability to lift up to 50 lbs. of product repetitively * Must be able to sit or stand for long periods * Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck, etc.) containing product loads for a minimum of 100 yards without assistance * Ability to frequently get on and off a forklift * Capable of opening and closing truck dock doors Minimum Qualifications * High school diploma or GED * Knowledge acquired through 1 to 3 years of relevant work experience * Valid driver's license for your state of residency * Commercial Driver's License (CDL) or permit (Class A) or the ability to obtain such Preferred Qualifications * Excellent driving history for the last seven years. (A 7year Motor Vehicle Report will be reviewed) * Ability to pass and maintain D.O.T physical requirements * Forklift and pallet jack certification Work Environment Work environment will vary, including but not limited to exposure to weather conditions, noisy warehouse, coolers, and customer storage areas which may be non-temperature controlled. Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. Nearest Major Market: Charlotte

Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Analytics, Insights, & Artificial Intelligence **Job Description:** **Job Summary:** The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. **Depth & Scope:** + Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Scope of role may have enterprise impact + Focuses on short to medium - term issues (e.g. 6-12 months) + Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise + Oversees and/or independently performs tasks from end-to-end + May interact with any hierarchy level up to executive leaders and external vendors **Education & Experience:** + Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; + 5+ year of relevant experience; higher degree education and research tenure can be counted **Customer Accountabilities:** + Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs + Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience + Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business + Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate + Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations + Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution + Provides day-to-day support and delivery of analytics **Shareholder Accountabilities:** + Represents functional area as a business insights & analytics specialized expert + Synthesizes complex and vast amount of information and translates into actionable insights and strategy + Builds business requirements and facilitates project execution to develop insights + Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value + Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers + Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly + Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand + Provides business explanation for anomalies/outliers identified during analysis + Works with business functions and analytics teams to transition business requirements to analytics requirements + Trains business users on how to integrate analytics into decisions + Leverages knowledge of data capabilities to build and deliver insights + Develops analysis to corroborate initial proof of concept + Executes on data requests accurately and within a timely manner + Identifies and investigates data/analytics related issues + Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) + Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! : This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. Business Specific Job Description: The Senior Business Control Specialist will be focused on various elements of the Business Banking Sales risk and control environment, including quality assurance (QA), high risk processes oversight and metric control, Process, Risk, and Control Governance, and Engagement Lead Role. In addition, the role will be involved in project work as assigned. The Specialist will have an integral role in communicating and overseeing adherence to BB Pricing Exceptions and usage of BB Sales credit information in various systems of record. This position requires the ability to multi-task, assist associates with complex items and those that require extensive research, while independently prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude while adhering to department requirements. The role will also be expected to think analytically and provide effective solutions to tactical challenges. In addition, the individual must take an active role in identifying and implementing process improvements to improve the effectiveness of risk management activities. There are also expectations that the specialist is directly involved in additional program activities when necessary to ensure that deadlines associated with key deliverables are met. Responsibilities: Risk & Control Governance: Oversee the design and effectiveness of the risk and control environment; partner across lines of business to streamline governance, enhance control efficiency, and maintain accurate Process, Risk, and Control data. Quality Assurance & Control Testing: Lead and execute QA activities including control testing, quality inspections, case management, and reporting to identify issues, drive remediation, and strengthen control effectiveness. Program Leadership & Continuous Improvement: Serve as Engagement Lead for QA Program requirements; implement initiatives such as testing automation, procedural updates, test script enhancements, and coaching to optimize program performance and support business continuity. Regulatory Exams & Audits: Support management and research for regulatory exams, internal audits, and monitoring reviews; evaluate inspection metrics and contribute to standardized dashboard reporting for governance. Risk Advisory & Reporting: Identify emerging risks and provide recommendations to leadership to improve risk identification, assessment, and remediation efficiency; ensure consistent reporting to keep stakeholders informed. Required Skills & Experience: 3+ years of experience in process design, risk management or program management roles Demonstrates leadership, leading through change and process improvements to deliver results Experience with procedure documentation and/or Quality Monitoring/Testing Strong analytical capability to drive root cause analysis and demonstrates attention to detail Control development and monitoring Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution as needed Self-starter able to work independently, with minimal oversight and guidance Ability to quickly develop subject matter expertise across a broad spectrum of issues Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; Biased towards action and ability to build consensus Superior presentation and communication skills (written and verbal) Ability to influence desired outcome without direct management responsibilities Ability to develop and maintain strong relationships across the organization and at all levels of management Relationship management skills to build and maintain credibility and influence with key partners and stakeholders Strong decision making skills with proactive communication style Strong knowledge of Microsoft Word, Excel, PowerPoint Desired Skills & Experience: Working familiarity with regulatory, audit, and/or compliance disciplines Small Business / Business Banking experience Experience with leading issue remediation Six Sigma certification Skills: Controls Management Issue Management Monitoring, Surveillance, and Testing Quality Assurance Risk Management Analytical Thinking Attention to Detail Critical Thinking Problem Solving Written Communications Decision Making Innovative Thinking Prioritization Recording/Organizing Information Research Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - Elma - 611 Jamison Rd - (NY7507) Pay and benefits information Pay range$70,000.00 - $104,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Job Description Trust Operations Outsourcing Specialist Location: Cornelius, NC Type: Full Time FSLA Status: Non-Exempt Hours: 8:00 AM - 5:00 PM, Eastern Date Revised: July 22, 2021 Company Overview: Infovisa, Inc., an industry leader in trust and financial accounting software and services, has an opportunity for a Trust Operations Outsourcing Specialist in our subsidiary, Infovisa Wealth Services, LLC. Infovisa Wealth Services provides back-office trust accounting services to banks and wealth management organizations who elect to outsource the operations function. The ideal candidate should possess the willingness and ability to learn multiple job functions to acquire the skills necessary to work independently with minimal assistance. This individual should have a strong work ethic, be accountable and desire to produce and deliver quality performance contributing to the success of the company. Position Summary: The Trust Operations Outsourcing Specialist performs critical securities related functions for banks that are outsourced by Infovisa Wealth Services. Individuals in this position will confirm and settle trades daily, post income to accounts, process corporate action elections and announcements, as well as other related functions. Essential Functions Monitor and process trades for all security types according to client instructions and custody vendor reports. Accurately post income to trust accounts when notified by custody vendor that money has been received. Perform reconciliations, on various frequencies, of client cash and securities custodial accounts. Setup and maintain securities on the MAUI trust accounting system. Assist in developing and updating procedures to ensure accuracy, usability and efficiency. Provide timely and accurate information to banks that are outsourced. Post recurring cash transactions as instructed by the outsourced bank. Communicate wire and settlement amounts to the outsourced bank. Download, import and export data to various third parties on behalf of the outsourced bank. Monitor securities for pricing exceptions and communicate as needed to the outsourced bank. Prepare fee-related reports to the outsourced bank and update fees as instructed. Maintain and build reports within the MAUI trust accounting system for use by staff of Infovisa Wealth Services and the outsourced banks. Meet SLA requirements for all tasks for multiple outsourced banks. Assist in training of new staff of Infovisa Wealth Services and the outsourced banks. Cross-train and provide backup on all duties of the company. Additional duties as assigned. Other duties as assigned. Preferred Talents / Skills Ability to resolve complex issues. Able to communicate in all forms effectively and appropriately to all levels within and outside the company. Strong team player. Ability to work independently with minimal oversight. Client service focused. Flexible and adaptive to change. Proficient with Microsoft Office tools and PC's in general. Prior experience using Infovisa's software solutions. Ability to prioritize and manage competing events as part of the daily volume of work. Accurate, detailed oriented and deadline driven. Qualifications / Education CSOP designation preferred. At least 3 years of trust operations or securities operations experience. Four-year college degree with emphasis in business curriculum preferred or equivalent job experience. Regular, reliable attendance is an essential function of this position. Overtime may be required periodically. Benefits Include Medical, dental and vision HAS 401(k) participation PTO Infovisa Wealth Services, LLC. is an Equal Opportunity Employer. We welcome all qualified candidates who can legally work in the United States. We are not able to sponsor applicants who require work visas. Powered by JazzHR XXRfeH72qM

Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: Job Summary: The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Depth & Scope: * Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others * Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members * Scope of role may have enterprise impact * Focuses on short to medium - term issues (e.g. 6-12 months) * Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise * Oversees and/or independently performs tasks from end-to-end * May interact with any hierarchy level up to executive leaders and external vendors Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 5+ year of relevant experience; higher degree education and research tenure can be counted Customer Accountabilities: * Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs * Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience * Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business * Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate * Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations * Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution * Provides day-to-day support and delivery of analytics Shareholder Accountabilities: * Represents functional area as a business insights & analytics specialized expert * Synthesizes complex and vast amount of information and translates into actionable insights and strategy * Builds business requirements and facilitates project execution to develop insights * Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value * Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers * Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly * Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand * Provides business explanation for anomalies/outliers identified during analysis * Works with business functions and analytics teams to transition business requirements to analytics requirements * Trains business users on how to integrate analytics into decisions * Leverages knowledge of data capabilities to build and deliver insights * Develops analysis to corroborate initial proof of concept * Executes on data requests accurately and within a timely manner * Identifies and investigates data/analytics related issues * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.