Operations specialist jobs in East Highland Park, VA - 166 jobs
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Operations Specialist
Operations Associate
Control Specialist
Business Specialist
Deposit Operations Associate - Richmond, Virginia
New Horizon Bank 4.1
Operations specialist job in Richmond, VA
At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.
General Job Summary:
Perform general operations functions including deposits, payments, debit cards and other functions included in the iCore systems. Perform daily activities in compliance with all established policies and procedures. Responsible for the daily functions pertaining to ACH Services, Deposit Services, Exception Processing, Wire Transfers, Digital Banking functions, department workflow and ensuring day-to-day functions are accurate, complete and documented as well as providing both technical and professional support. Assists in the development and implementation of programs and strategies to satisfy policies and meet organizational goals. Perform duties in compliance with regulatory requirements including, but not limited to, BSA, USA Patriot Act and AML.
Essential Duties and Responsibilities:
Day-to-day functions of the deposit operations department, including, but not limited to, the following:
Resolve outstanding items in general ledger
Perform research and adjustments
Perform as back-up for currency orders and wire transfers.
Reconcile Community Bankers Bank statement weekly and end of the month. Review statement daily.
Prepare Public Funds report monthly and quarterly to the State.
Develop and maintain a working knowledge of bank products and services.
Assemble information for external and internal auditors for audits.
Assist in special projects, such as year-end audits and regulatory examination preparation.
Ensure effective communication is delivered with respect to incidents related to Deposit Operations as well as regular communication related to the status of outstanding issues as they pertain to the support provided by Deposit Operations to branch personnel.
Responsible for ensuring all questions and concerns related to the Deposit Support functions of Core Processor are answered timely and cases are placed with Core Processor for assistance.
Performs daily activities of back-office branch items processing including incoming and outgoing wires, currency orders, return items, NSF, stop payments, customer notices, non-posted transactions, Bill Pay, ATM transactions, ACH processing, fraud suspect transactions, verification of mobile deposits, verification of remote deposit capture deposits, and other deposit account operations.
Research and analyze problems for customers, branches and departments, relating to the Deposit Operations area and resolve issues promptly
Assist with development and implementation of processes, policies, procedures and internal controls related to operational functions.
Assists and interfaces with examiners and auditors during regulatory exams and internal audits when related to Deposit Operations functions.
Assist with examinations and audit reports related to Deposit Operations including support where corrective actions are required.
Assist with the Bank's year-end reporting requirements including IRS tax reporting.
Assist Compliance Officer with both the Bank Secrecy Act and Identity Theft Prevention programs.
Compiles information from various areas of the Bank where problems or errors have been identified. Utilizes these examples to assist with training the staff to become more efficient both in Branch efforts and Operations (i.e. - communication flow to branch office).
Works closely with management to ensure proper dual controls and other security measures are in place.
Ensures the accurate balancing of deposit ledgers. Take immediate action to document errors and resolve the problem quickly so accounts can be reconciled.
Required Knowledge, Skills, and Abilities:
A minimum of 5 years' previous bank operations experience or related areas.
Additional experience in other areas of a bank would be beneficial, especially in a branch environment.
Ability to research, interpret, analyze and report operational data.
Excellent verbal and written skills.
Proficient or must become proficient in Core Processing System, Outlook, Word, and Excel applications.
Ability to make sound decisions, prioritize work, meet deadlines and work in a team environment.
Must have the ability to listen, reason, and interact with others.
The ability to exercise self-control and work under possible stressful conditions is necessary.
Must have the ability to collect, analyze and interpret data and conduct research to solve deposit-related problems.
Education and Experience:
Bachelor's degree or the equivalent combination of education and experience.
Overall understanding and working knowledge of bank operational procedures, compliance, banking and/or audit experience.
Working knowledge of Federal and State banking regulations as they pertain to operational functions.
Basic input, output, error correction, general ledger account structure, and knowledge of electronic funds transfer is highly desired.
$47k-86k yearly est. 2d ago
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Electrical Control Specialist
Kelly Science, Engineering, Technology & Telecom
Operations specialist job in Petersburg, VA
Kelly Engineering is seeking a DIRECT HIRE - Electrical Control Specialist to join one of our leading clients in the chemical manufacturing industry at their Petersburg, VA plant.
Please apply to learn more!
Compensation: $100,000 - $130,000/yr
Shift: 1st
Ideal Candidate:
5-10 years industry experience
Proven experience in industrial automation, process control, and instrumentation.
Proficiency with PLC programming, HMI configuration, and electrical troubleshooting.
Strong understanding of industrial electrical codes and safety standards.
Experience in a chemical or manufacturing environment preferred.
Job Description
Interface with electrical contractors and oversee project execution.
Provide technical support and guidance to plant personnel.
Evaluate electrical systems and recommend design improvements or repairs.
Maintain and troubleshoot electrical equipment including switchgear, motors, generators, pumps, and fans.
Operate and monitor compressors, control systems, and alarms.
Maintain DC electrical systems such as batteries, rectifiers, and inverters.
Configure, commission, and maintain PLCs, HMIs, and control networks.
Install and maintain instrumentation and valve positioners.
Inspect and maintain safety systems (ESD panels, gas and flame detectors).
Direct and support other qualified employees in performing electrical and controls work.
Ensure compliance with company policies, NFPA 70 (NEC), PHMSA, EPA, and other regulatory standards.
Contribute to project planning, budgeting, and continuous improvement efforts.
Perform additional duties as assigned.
Qualifications
Proven experience in industrial automation, process control, and instrumentation.
Proficiency with PLC programming, HMI configuration, and electrical troubleshooting.
Strong understanding of industrial electrical codes and safety standards.
Experience in a chemical or manufacturing environment preferred.
Excellent communication, organization, and teamwork skills.
$100k-130k yearly 3d ago
Specialist, Truckload Control Tower Operations
Estes Forwarding Worldwide 4.4
Operations specialist job in Richmond, VA
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Truckload Control Tower Operations, is accountable for the day-to-day relationship with the client and analyzing data to identify trends. This position is also responsible for establishing and maintaining positive, productive customer relations while managing daily resolution of issues. The Specialist, Truckload Control Tower Operations, helps support the Account Leader, Truckload Control Tower Operations in any day-to-day aspects needed, which can include data entry, carrier relationships, or customer reporting and communication.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Model and act in accordance with EFW guiding principles and core values.
Provide strong and long-term support to the Account Leader in all aspects of business
Research and provide possible solutions for identified issues.
Carry out assignments in conducting work for EFW and its clients, including data entry, customer reporting and communication, along with carrier relationship and maintenance.
Ensure compliance with the internal quality policies, procedures, and guidelines.
Assist with monitoring carrier delays and changes, and advise SMEs when other carriers must be utilized within the department to achieve more consistent deliveries and better pricing.
Assist the client in gathering all requested information.
Assist Account Leaders with internal customer-specific duties when needed, including POD verification, BOL generation and distribution, packing list summaries, tracking and tracing support, shipment creation and data entry, scheduling support and TMS status updates.
Ensure all KPIs are being met and exceeded.
Compile data upon request from clients and carriers.
Send out and collect paperwork and documentation to support tracking and tracing needs as fit.
Actively work to further develop business between EFW and the client.
Develop new relationships with assigned Truckload, Drayage, and Expedited accounts through networking and additional opportunity probing.
Build strategic relationships with key contacts at customer organizations to understand opportunities for creating value.
Work collaboratively with the Truckload Services, Drayage, Expedited, and Truckload Control Tower teams at multiple sites and locations to ensure customers' needs and expectations are met.
Complete administrative functions in a timely manner.
Assist with handling transactional complaints and problems in a timely and effective manner.
Maintain a high level of expertise and knowledge of products and services.
Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to read and interpret complex business and/or technical documents.
Ability to write comprehensive reports and detailed business correspondence.
Ability to work with managers or directors and communicate ambiguous concepts.
Ability to present to groups across the organization.
Ability to work independently or in a team setting, in a fast-paced environment.
Must be mentally and emotionally capable of handling a high stress environment.
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Ability to effectively manage multiple tasks and work under pressure to meet deadlines.
Demonstrated knowledge of sales concepts, methods, and techniques.
Strong interpersonal skills (maturity, good judgment, diplomacy, and patience) and strong consulting and presentation skills.
Demonstrated skills in organization group process, problem identification and resolution at both a strategic and functional level.
Cognizant of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry.
Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
Excellent spelling, grammar, and written/ oral communication skills.
Ability to plan, organize and manage multiple projects and set priorities.
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision.
EDUCATION/EXPERIENCE
Minimum of a bachelor's degree and a minimum of 2-5 years industry experience preferred. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
$55k-93k yearly est. Auto-Apply 1d ago
Loan Operations Associate
QED National 4.6
Operations specialist job in Glen Allen, VA
Loan Operations Associate Clearance Requirements: None Contract Pay Rate: $27-$30/hr (W2) We are seeking a detail-oriented Loan Operations Associate to support high-volume mortgage escrow processing and loan servicing operations. This role is ideal for candidates with a background in mortgage servicing, escrow administration, banking operations, or settlement services.
In this position, you will play a key role in processing tax and insurance payments, ensuring accuracy across loan servicing activities, and supporting operational workflows as the team manages increased portfolio volume. The role requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced financial services environment.
Key Responsibilities:
* Process 3,000-4,000 mortgage tax payments and 300-400 insurance payments, ensuring accuracy and timely completion.
* Handle escrow-related activities, including insurance and tax disbursements on behalf of customers.
* Receive, sort, image, and distribute incoming mail for the Loan Operations Center.
* Support document handling, property address verification, and administrative functions.
* Contact tax authorities, counties, and insurance agencies across multiple states to retrieve bills, policies, and premium information.
* Navigate various jurisdictional portals, loan servicing platforms, and banking systems for data retrieval and updates.
* Maintain high data accuracy while managing large volumes of tasks and tight deadlines.
Required Skills/Education:
* High School diploma or equivalent required.
* 1+ year of experience in operations, banking, mortgage servicing, accounting, or related financial services.
* Working knowledge of escrow processes, deeds of trust, tax and insurance payments, or property records.
* Experience with systems such as Horizon XE, Black Knight, Jack Henry, or similar platforms preferred.
* Strong skills in Microsoft Excel, Outlook, and MS Office Suite.
* Exceptional attention to detail, accuracy, and time management.
* Customer-focused communication skills with the ability to coordinate with internal teams and external agencies.
* Ability to adapt quickly, prioritize competing tasks, and manage high-volume workflows in a deadline-driven environment.
* Tech-savvy and able to learn internal banking systems efficiently.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
$27-30 hourly 31d ago
Store Operations Specialist
at Home Medical 4.2
Operations specialist job in Richmond, VA
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Store OperationsSpecialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience.
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Execute company directives, policies and procedures timely, accurately, and thoroughly.
Open Availability
Qualifications and Competencies:
At least 18 years old
High School Diploma/Equivalent
Background Check will be completed.
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
$52k-89k yearly est. Auto-Apply 60d+ ago
Operations Specialist
Externalcareersitecarrierenterprise
Operations specialist job in Richmond, VA
Carrier Enterprise has an exciting OperationsSpecialist opportunity at our Richmond, VA location.
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated OperationsSpecialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.
Company website:
www.carrierenterprise.com
SUMMARY
The OperationsSpecialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies.
Job Responsibilities: OperationsSpecialist
Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others
Participates in and runs physical inventories
Responsible for managing factories and LTL/UPS freight claims for the region
Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations
Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary.
Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers
Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes.
Perform cycle counts of inventory or coordinate others to perform cycle counts
Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research)
Communicate resolution of issues to leadership teams
Qualifications: OperationsSpecialist
Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely
Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills.
Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems
Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods
Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals.
Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc.
Requirements: OperationsSpecialist
High School diploma or equivalent is required
Four (4) years of warehouse or related experience, two of which being specific to inventory control.
Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital.
Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail.
Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment.
Excellent verbal and written communications skills.
Respect for all People: Respects people of all backgrounds
Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply
Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
$47k-79k yearly est. 3d ago
Program & Operations Specialist
Marys Choice RVA
Operations specialist job in Richmond, VA
Job DescriptionBenefits:
Free food & snacks
Flexible schedule
Training & development
The Program & OperationsSpecialist (POS) is responsible for day-to-day programming, operations, and organization of Mary's Choice RVA is a Maternity Home. The primary focus for this position is House operations, Program operations, and Volunteer recruitment and coordination. The POS will be the primary point-of-contact and serve in the absence of the Executive Director. POS will oversee all aspects of residential services, including Client Relations Specialist, Volunteers, Non-monetary Donations, House supplies and operations. POS will also oversee resident faith development and discipleship. POS is responsible for producing required and requested reports by deadlines. POS is to maintain confidentiality to protect residents privacy. POS is a paid part-time position requiring a minimum of 20 hours per week. This position could turn into a full-time position. Day hours are needed. The POS must uphold the vision, mission, and core values of the organization of MCRVA. Must possess a servant spirit. MCRVA is a home for pregnant women is seeking candidate
$47k-79k yearly est. 8d ago
Store Operations Specialist
at Home Group
Operations specialist job in Richmond, VA
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Store OperationsSpecialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience.
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Execute company directives, policies and procedures timely, accurately, and thoroughly.
Open Availability
Qualifications and Competencies:
At least 18 years old
High School Diploma/Equivalent
Background Check will be completed.
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
$47k-79k yearly est. Auto-Apply 60d+ ago
Account Operations Outside Specialist II (Manhieim)
Cox Holdings, Inc. 4.4
Operations specialist job in Fredericksburg, VA
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
Proficiency with computer software including Microsoft Office applications and other internal business platforms.
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
Perform any other duties assigned.
Qualifications:
The role consists of 70% outside work and 30% in office administrative.
High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Prior experience vehicle reconditioning and or general auto body knowledge required.
Self-starter with ability to work with minimal supervision.
Ability to handle multiple tasks simultaneously.
Team-based interpersonal skills.
Excellent verbal and written skills.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
Exposure to outdoor elements, including extreme heat and cold.
Moderate noise level.
Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$24.1-36.1 hourly Auto-Apply 2d ago
Development Operations Specialist (Part Time)
Open To External and Internal Candidates
Operations specialist job in Williamsburg, VA
Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18
th
-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute
,
and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
About the Position
This critical role is primarily responsible for seamless operational and administrative support for the Development division through assisting senior division leaders. Key responsibilities include coordinating a myriad of projects and serving as the primary individual for ensuring accurate and timely submission and documentation of related purchase orders, invoices, and requisitions across the entire division, in addition to managing requests for system access.
The Development OperationsSpecialist monitors asset and office supply inventory and ensures new and existing hires within the division have all the necessary tools and access needed for success in their role, such as those related to the donor database. They are also responsible for ensuring all onboarding/offboarding tasks are completed in a timely manner, working with division leaders, managers, and HR as appropriate. Another significant piece of the Development Specialist's job will be to create and maintain standard operating processes for the entire division as they relate to Tessitura, the constituent relationship management system.
Main Duties:
Working with department leaders, coordinating ongoing projects to ensure efficiency and collaboration across teams.
Ensuring timely and accurate purchase orders, invoices, and requisitions are processed by working directly with department leads and accounts payable.
Develop and maintain a high level of proficiency in the Foundation's ERP system of record.
Support the onboarding process for new hires by facilitating introductions, arranging technical and training needs, and ensuring proper office setup and access to systems and equipment.
Maintain and update onboarding and offboarding workflows, ensuring completion of tasks such as Teams access, distribution lists, parking, and other setup items.
Integrate a cohesive system for monitoring and updating standard operating procedures for the donor database. Build awareness and utilization of the SOP's across Development staff.
Organize and document an appropriate training schedule; develop, implement, and edit to improve existing training modules.
Manage the hardware/software assets of the division; assess requirements, confirm budget appropriation, coordinate and confirm delivery of assets with IT.
Provide administrative support to AVPs for scheduling and communication, purchase reconciliations, summaries of departmental needs/next steps required and other support as needed for division leaders.
Monitor office supplies and inventory with a lockbox vendor to ensure appropriate levels are consistently maintained.
Required and Preferred Education and Experience:
Required:
Undergraduate degree OR an equivalent combination of education, training, and/or experience.
At least two years of experience relevant to the position such as experience providing administrative support at an executive level.
At least 2 years of experience in a role requiring strong technical aptitude with the proven ability to navigate multiple systems.
Experience with complex requisition and invoicing systems and procedures.
Several years of experience using/working in Microsoft Office 365 including Word, Excel, PowerPoint, and Outlook.
Preferred:
Familiarity with fundraising, or nonprofit organizational structures, policies, and procedures.
Experience managing workflows or processes in digital platforms or CRM systems (e.g., Tessitura, Salesforce, Workday, or similar).
Qualifications:
Exceptional organizational skills.
Strong verbal and interpersonal skills, with a polished and professional demeanor with various stakeholders and diverse interest groups.
Ability to manage multiple requests and deadlines in an efficient manner.
Proven ability to manage multiple projects with a variety of stakeholders.
Be able to work with minimal direct supervision.
Understanding and adherence to discretion and information security.
Trusted to manage confidential information with discretion, sensitivity, and a high degree of care.
$48k-80k yearly est. 60d+ ago
Loan Operations Specialist
Locus 3.9
Operations specialist job in Laurel, VA
Job DescriptionDescription:
At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation. We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places.
Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low-to-moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact.
Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at ********************
Position Overview:
The Loan OperationsSpecialist responsibilities will include but not limited to booking loans on loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs.
Essential Duties and Responsibilities:
Loan Booking
Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending
Book and verify new SBA loans
Post-closing loan review
Arrange loan ACHs
Post payments, draws, and principal reductions
Edit loans booked to loan platform for accuracy
Participation loan processing both purchased and sold
Clear loan unposted transactions
General loan account questions/research
Execute recording/release of applicable documents
Document exception tracking/reporting
Update adjustable rate on all loan accounts
GL Reconcilement
Balance multiple general ledger loan clearing accounts
Filing
Scan, index, and verify loan files to core system accurately
Filing of all physical loan files
Scanning trailing documents and filing them in the appropriate loan file
Work closely with the lenders and auditors to retrieve files for review
Paid Loans
Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust
Sending paid loan documents to customers
Segregating and storing the paid off loan files
Process loan payoffs to include collateral releases
UCC Continuations
Filing of UCC Continuations
Insurance Monitoring
Review exception reports to ensure that proper insurance coverage is maintained
Coordinate force placed insurance coverage when necessary
Customer Service
Assist External and Internal Customers with questions or issues as they arise related to Loans
Reporting
Serve as back-up for semi-annual USDA Report
Review and update monthly Loan Tickler Report
Review and update daily Loan Payment Report
Review and update monthly Post Closing Exceptions Report
Review and update monthly UCC Continuation Report
Review and update weekly SBA Payment Report
Serve as backup for daily File Maintenance Report
Review and update monthly Closed Loan Report
Serve as backup for the weekly Purchased Participation Report
Serve as backup for the Interest Due Review Report
Other Duties
Backup for Operations personnel
Perform other duties as directed
Requirements:
Experience/Education/Certifications:
Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment
Knowledge of accounting is a plus
Skills Required:
Organizational Skills
Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities
Ability to meet deadlines and oversee multiple responsibilities simultaneously
Able to set one's schedule and execute according to a plan, seeking effective and efficient results
Communication
Ability to communicate in a clear, comfortable, and confident manner
Communicate effectively and in a way that supports teamwork
Demonstrate ability to write in a clear, concise and organized way
Computer/Technology
Excellent Word, Excel, and Windows file management skills mandatory
Demonstrated web research skills
Familiarity with Outlook, Teams, or similar network-based email and calendar software
Compensation and Benefits:
$47,000 - $57,000 annual salary, depending on skills and experience
Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match
Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.
$47k-57k yearly 19d ago
Operations Specialist
Marshberry 4.0
Operations specialist job in Richmond, VA
MarshBerry is growing! We are seeking an OperationsSpecialist to join our FirstChoice team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, flexible work schedules, new challenges, and learning experiences.
Job Details
Position Summary:
MarshBerry is currently seeking an OperationsSpecialist for our Richmond, Virginia office. The OperationsSpecialist will be responsible for delivering exceptional customer service to FirstChoice members and play a key role in helping members with inquiries, responding to service requests, updating the agency management system (AMS) with carrier and client information, and assisting the Risk Placement Team.
Responsibilities:
Respond to service requests from FirstChoice members. Act as liaison with carriers and members to resolve client issues.
Check carrier websites daily to download policies, endorsements, audits, billing information, etc. and update the AMS accordingly with the information obtained.
Audit commission splits and communicate discrepancies to the appropriate team members. Serve as liaison with accounting to resolve issues.
Assist Risk Placement Team with service requests as needed.
Stay up to date with industry regulations to ensure all interactions and processes adhere to industry requirements and FirstChoice standard operating procedures.
Cultivates and maintains effective relationships with potential internal/external clients, partners, and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services.
Act as back up to other service personnel as needed.
Additional responsibilities and projects as assigned.
Selection Criteria
Education & Experience:
High School diploma required, college degree preferred (A.A, + degree or equivalent).
Minimum of 3-5 years experience in a customer service role. Prior insurance experience is a plus.
P&C license preferred.
Proficient with technology including Microsoft Word, Excel, PowerPoint, and Access or similar database. Experience with an Agency Management system such as Applied Epic is preferred.
Other:
Attention to Detail: Takes pride in the quality of one's work output. Naturally pays close attention to work and takes accountability for accuracy, consistency, and thoroughness.
Customer Service: Consistently demonstrates a "customer first" attitude. Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerns addressed.
Prioritization: Organizes job duties. Meets deadlines. Aligns projects and tasks with corporate objectives. Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued.
Strong written and verbal communication skills with demonstrated creativity with regard to work.
Team oriented: Positive and professional, maintains good working relationships with team members throughout MarshBerry. Remains opens to others' ideas and exhibits a willingness to try new things.
Resourcefulness: Identifies and utilizes resources available to effectively achieve objectives. Able to size up new situations or challenges and determine how to respond adeptly and quickly. Makes the most of the tools available.
Integrity: Upholds the highest ethical standards in one's behaviors and activities.
Ability to lift up to 25 pounds.
Working at MarshBerry
Who We Are:
MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all.
What We Do:
MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the insurance industry for providing innovative and customized solutions to our clients. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.
It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following:
Crain's Best Employers in Ohio
The Nation's Best and Brightest in Wellness
North Coast 99
Top Work Places - The Plain Dealer
Weatherhead 100
West Michigan's Best and Brightest Companies to Work for
To learn more about MarshBerry, visit *******************
We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.
$83k-108k yearly est. 60d+ ago
Operations Specialist
Aveanna Healthcare
Operations specialist job in Richmond, VA
Salary:$17.00 - $19.00 per hour Details OperationsSpecialist Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.
This Entry-level, front office position provides excellent customer service as a true first glimpse into Aveanna's mission and Core Values. Proficiency with office administrative tools, the ability to multi-task, and strong organizational skills will be essential in this role.
Schedule: In-Office Role, Monday-Friday, 10:00 AM - 7:00 PM
Location: Richmond Clinic
Compensation: $17-$19.00 hourly
What our Operational Support Staff finds, working at Aveanna:
* Compassion and Purpose- be an integral part of the impact we make first-hand
* Community and Connection- Build relationships with therapists and families
* Appreciation and Teamwork- We recognize and reward both individual and team success
* Growth and Inclusion- Career and Skillset Advancement Opportunities
* Excitement and Happiness- A place to call HOME
Benefits:
* Health, Dental, Vision, and Company-paid Life Insurance
* Paid Holidays, Paid Vacation Days, Paid Sick Days*
* Fun Day and Inclusion Day
* Monthly Bonus Potential
* 401(k) Savings Plan with Employer Matching
* Employee Stock Purchase Plan with Employee Discount
* Tuition Discounts and Reimbursement Program*
* Nationwide Footprint w/advancement opportunities
* Awards and Recognition Program
* Employee Relief Fund
* Employee Resource Groups
OperationsSpecialist Qualifications:
* Payroll and/or human resources experience preferred
* Knowledge of Microsoft Office Suite, proficient in Word and Excel
* Team player, organization skillset and ability to multitask
* High School Diploma or equivalent required, College Degree a PLUS
* Proficient in English, Bilingual a PLUS
* Home Health or Medical Office experience is a PLUS
* Benefit eligibility is dependent on employment status
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Visit *********************** to see more about our opportunities.
CCPA Notice for Job Applicants, Contractors, and Employees Residing in California
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
$17-19 hourly 9d ago
Part Time Zone Administrator - Lot Operations Specialist II (Manheim)
Cox Enterprises 4.4
Operations specialist job in Fredericksburg, VA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.21/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Organize and maintain the placement of vehicles within the designated zone or move area to the defined standard established by lot operations leadership.
* On a daily basis utilize information from the Supervisor and Lot Ops dashboards to make move decisions to stage their assigned zone area.
* Responsible for continuous improvement efforts relating to the safety and efficient movement of vehicles in and out of their assigned zone area.
* Move vehicles and stage them in a safe arrangement to their proper work destinations to eliminate multiple drop-off points and less than full loads.
* Confirm that all vehicles can operate safely and engage service and tow teams when inoperable vehicles are found.
* Label vehicles with the sale and routing labels to maintain accurate movements and eliminate the need for crew leaders to print and label staged units before transport.
* Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and make the decision of what is a priority.
* Set an example in behavior by championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Implement all company policies and procedures related to employee and customer conduct.
* Be a visible representation of Manheim's safety commitment by following all safety and health procedures and modeling the behaviors related to these directives.
* Perform other duties as assigned by management.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Ability to drive vehicles with standard and automatic transmission.
* Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)
Preferred:
* 6 months auction or driving experience preferred.
* Knowledge of lot operations/lot layout preferred.
* Knowledge of LDM preferred.
Work Schedule:
* Monday - Friday: 7:30am-2:00pm
Physical Requirements:
* Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance, and color vision, depth perception, and ability to adjust focus.
* Ability to stand for prolonged periods.
* Ability to lift 1-15 pounds.
* Must be able to walk long distances.
Work Environment:
* Constant exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.2 hourly Auto-Apply 2d ago
Business Strategy Specialist
Ford Motor Company 4.7
Operations specialist job in Richmond, VA
This position will be responsible in developing product portfolio strategy including Market/ Competitor Analysis and Nameplate Revenue Management. Role will also support Go to Market development, Variable Marketing and future FGP Business Growth initiatives.
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
+ Develop product and business strategies for FGP's cycle plan, and pursue local and regional approvals.
+ Provide Insights on local market and automotive industry trends.
+ Preparation of Monthly Market Intelligence reports.
+ Develop product portfolio positioning and price strategies for new products.
+ Support product related market research.
+ Collaborate with cross-functional teams including sales, marketing and finance to develop product positioning, messaging, and go-to-market plans.
+ Evaluate competitive products, and assess competitive strengths, weaknesses, risks and opportunities.
+ Understand the market strategies of key competitors, and project future competitive actions.
+ Lead and/or support newly- developed FGP growth initiatives.
+ Develop analysis as required for ad-hoc projects and business strategies.
**Education Qualification:** Graduate of any 4-year course; preferably in business administration, engineering or marketing
**No. of Years of Experience:** Minimum of 2 to 5 years of professional experience
**Professional Exposure** **(Technical Skills)** : Experience in product marketing, product planning and/or vehicle sales management.
**Functional Skills:** High proficiency with computer applications (MS Word, Excel, and PowerPoint), Above average oral and written communication skills
**Special Knowledge/Skills** **Required:** Local Automotive Industry Knowledge/ Intelligence and Connections. Understanding of Automotive Trends with a deep comprehension of vehicle specifications and features. Passion for Cars
**Requisition ID** : 57025
$64k-99k yearly est. 1d ago
ServiceNow Platform Operations Specialist
Bank of America Corporation 4.7
Operations specialist job in Richmond, VA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The ServiceNow Platform OperationsSpecialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success.
This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration.
Responsibilities:
* Maintain and support the ServiceNow platform while adhering to bank policies and standards.
* Manage ServiceNow code quality control processes and routine
* Lead and mentor a team of operationsspecialists assigned to work on ServiceNow
* Respond to incidents for application availability issues as part of on-call duties
* Respond to incidents/pages for application functional issues or questions as part of daily duties
* Use your technical knowledge to triage service availability issues and restore service
* Research and resolve system defects, lead root cause analysis, and drive permanent resolution
* Ensure appropriate monitoring is in place and maintained to ensure application availability
* Participate in software release implementation meetings
* Participate in and coordinate maintenance activities
* Prepare and maintain application support/process documentation
* Develop management jobs, automation routines, or deployment scripts
* Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption
* Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies
* Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers
* Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings
* Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP)
* Manages aged revocation monitoring to identify and fix defects in applications and systems of record
* Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations
Required Qualifications:
* ServiceNow Certified System Administrator (CSA) certification, product micro certifications
* Proven experience as a administrator in highly regulated environments
* Experience in maintaining multiple ServiceNow environments
* Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management
* Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
* Experience supporting ServiceNow integrations for security, risk, and compliance
* Experience with ServiceNow instance cloning and management
* Experience maintaining both Windows and Linux MID servers.
Desired Qualifications:
* Bachelor's Degree in Technology or related field
* ServiceNow certified implementation specialist (CIS)
* ServiceNow certified application developer (CAD)
* Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards
* Experience leveraging MID servers for integration and automation
* Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets
Skills:
* Adaptability
* Analytical Thinking
* Influence
* Production Support
* Risk Management
* Automation
* Collaboration
* Result Orientation
* Solution Delivery Process
* Business Acumen
* Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
$32k-41k yearly est. 3d ago
Loan Operations Specialist
Locus 3.9
Operations specialist job in Richmond, VA
Requirements
Experience/Education/Certifications:
Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment
Knowledge of accounting is a plus
Skills Required:
Organizational Skills
Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities
Ability to meet deadlines and oversee multiple responsibilities simultaneously
Able to set one's schedule and execute according to a plan, seeking effective and efficient results
Communication
Ability to communicate in a clear, comfortable, and confident manner
Communicate effectively and in a way that supports teamwork
Demonstrate ability to write in a clear, concise and organized way
Computer/Technology
Excellent Word, Excel, and Windows file management skills mandatory
Demonstrated web research skills
Familiarity with Outlook, Teams, or similar network-based email and calendar software
Compensation and Benefits:
$47,000 - $57,000 annual salary, depending on skills and experience
Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match
Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.
$47k-57k yearly 11d ago
Part Time Zone Administrator - Lot Operations Specialist II (Manheim)
Cox Holdings, Inc. 4.4
Operations specialist job in Fredericksburg, VA
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lot OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $18.17 - $27.21/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
Organize and maintain the placement of vehicles within the designated zone or move area to the defined standard established by lot operations leadership.
On a daily basis utilize information from the Supervisor and Lot Ops dashboards to make move decisions to stage their assigned zone area.
Responsible for continuous improvement efforts relating to the safety and efficient movement of vehicles in and out of their assigned zone area.
Move vehicles and stage them in a safe arrangement to their proper work destinations to eliminate multiple drop-off points and less than full loads.
Confirm that all vehicles can operate safely and engage service and tow teams when inoperable vehicles are found.
Label vehicles with the sale and routing labels to maintain accurate movements and eliminate the need for crew leaders to print and label staged units before transport.
Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and make the decision of what is a priority.
Set an example in behavior by championing Cox/Manheim values and ensuring that all employees are treated with respect.
Implement all company policies and procedures related to employee and customer conduct.
Be a visible representation of Manheim's safety commitment by following all safety and health procedures and modeling the behaviors related to these directives.
Perform other duties as assigned by management.
Qualifications:
Minimum:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Ability to drive vehicles with standard and automatic transmission.
Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)
Preferred:
6 months auction or driving experience preferred.
Knowledge of lot operations/lot layout preferred.
Knowledge of LDM preferred.
Work Schedule:
Monday - Friday: 7:30am-2:00pm
Physical Requirements:
Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance, and color vision, depth perception, and ability to adjust focus.
Ability to stand for prolonged periods.
Ability to lift 1-15 pounds.
Must be able to walk long distances.
Work Environment:
Constant exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.2 hourly Auto-Apply 4d ago
Store Operations Specialist
at Home Group
Operations specialist job in Sandston, VA
$13.25-17.23/hour
The Store OperationsSpecialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
$13.3-17.2 hourly Auto-Apply 60d+ ago
ServiceNow Platform Operations Specialist
Bank of America 4.7
Operations specialist job in Richmond, VA
Plano, Texas;Chandler, Arizona; Kennesaw, Georgia; Richmond, Virginia **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***********************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
The **ServiceNow Platform OperationsSpecialist** will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success.
This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration.
**Responsibilities:**
+ Maintain and support the ServiceNow platform while adhering to bank policies and standards.
+ Manage ServiceNow code quality control processes and routine
+ Lead and mentor a team of operationsspecialists assigned to work on ServiceNow
+ Respond to incidents for application availability issues as part of on-call duties
+ Respond to incidents/pages for application functional issues or questions as part of daily duties
+ Use your technical knowledge to triage service availability issues and restore service
+ Research and resolve system defects, lead root cause analysis, and drive permanent resolution
+ Ensure appropriate monitoring is in place and maintained to ensure application availability
+ Participate in software release implementation meetings
+ Participate in and coordinate maintenance activities
+ Prepare and maintain application support/process documentation
+ Develop management jobs, automation routines, or deployment scripts
+ Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption
+ Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies
+ Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers
+ Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings
+ Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP)
+ Manages aged revocation monitoring to identify and fix defects in applications and systems of record
+ Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations
**Required Qualifications:**
+ ServiceNow Certified System Administrator (CSA) certification, product micro certifications
+ Proven experience as a administrator in highly regulated environments
+ Experience in maintaining multiple ServiceNow environments
+ Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management
+ Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
+ Experience supporting ServiceNow integrations for security, risk, and compliance
+ Experience with ServiceNow instance cloning and management
+ Experience maintaining both Windows and Linux MID servers.
**Desired Qualifications:**
+ Bachelor's Degree in Technology or related field
+ ServiceNow certified implementation specialist (CIS)
+ ServiceNow certified application developer (CAD)
+ Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards
+ Experience leveraging MID servers for integration and automation
+ Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets
**Skills:**
+ Adaptability
+ Analytical Thinking
+ Influence
+ Production Support
+ Risk Management
+ Automation
+ Collaboration
+ Result Orientation
+ Solution Delivery Process
+ Business Acumen
+ Stakeholder Management
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
How much does an operations specialist earn in East Highland Park, VA?
The average operations specialist in East Highland Park, VA earns between $38,000 and $100,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.
Average operations specialist salary in East Highland Park, VA
$61,000
What are the biggest employers of Operations Specialists in East Highland Park, VA?
The biggest employers of Operations Specialists in East Highland Park, VA are: