Business Operations Specialist
Operations specialist job in McLean, VA
Title: Quality Control Analyst - Mortgage / Underwriting
Seeking a Quality Control professional with 3+ years of experience and strong mortgage underwriting and credit risk expertise. This role blends business-side underwriting knowledge with technical and documentation skills, supporting Quality Control teams through process documentation, SharePoint management, and cross-functional collaboration.
Key Responsibilities:
Create and maintain Quality Control documentation (procedures, job aids, tools)
Manage and organize SharePoint sites for QC teams
Analyze data and business processes to resolve issues of varying complexity
Coordinate and facilitate knowledge-sharing sessions with SMEs and stakeholders
Capture meeting notes, action items, and ensure follow-through
Required Qualifications:
3+ years of experience in mortgage underwriting, QC, or credit risk
Strong understanding of mortgage systems, data, and end-to-end processes
Hands-on experience with SharePoint and documentation management
Excellent written and verbal communication skills
Strong analytical, problem-solving, and critical-thinking abilities
Ability to work independently, manage multiple priorities, and meet deadlines
Experience with process mapping and continuous improvement preferred
We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status. We value diverse perspectives and actively seek to create an inclusive environment that celebrates the unique qualities of all employees.
Communications and Operations Specialist
Operations specialist job in Reisterstown, MD
This is not a typical office role-and this is not a typical facility.
This is the first point of contact for clients and a key contact for vendors and staff for a premier 24/7/365 Facility in Baltimore County. The office team is the heartbeat of the organization, serving as the single point of contact for clients from the first phone call through arrival and follow-up. As they continue to grow, we're adding a full-time Communications & Operations Specialist to take ownership of client communications and day-to-day office operations.
The Role
You'll serve as the primary connector between clients, trainers, vendors, and leadership. This role blends communication, coordination, light sales education, and operational ownership.
You'll be trusted to run the client-facing side of the business-keeping information flowing smoothly, clients informed and confident, and the team aligned.
This is a salaried, onsite position in a fast-moving environment.
What You'll Do
Act as the main point of contact for clients from first inquiry through training completion
Communicate client needs and notes clearly to training and care staff
Relay updates, progress notes, and expectations back to clients
Handle ordering and coordination of facility supplies and vendors
Support email communications, announcements, and occasional marketing efforts
Keep the office organized, responsive, and professional
Build trust with clients through empathy, clarity, and consistency
What Success Looks Like
Clients feel informed, heard, and confident at every step
Trainers and staff receive clear, timely communication
Office operations run smoothly with minimal hand-holding
You fully own the communications and office function
You become a trusted presence clients and staff rely on
Datacenter Operations Specialist
Operations specialist job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
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Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
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Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Cell Processing Specialist
Operations specialist job in Frederick, MD
Immediate need for a talented Cell Processing Specialist. This is a 06+months contract opportunity with long-term potential and is located in Frederick, Maryland(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-95009
Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
For the first 6-8 weeks, all new hires must work Monday-Friday, 07:30-16:00 to complete New Hire Orientation + Technical Manufacturing Training.
After training, you will transition into one of the following 4/10 shifts based on department needs:
Day Shift: 6:00 AM - 4:30 PM (Sun-Wed or Wed-Sat)
Swing Shift: 3:00 PM - 1:30 AM (Sun-Wed or Wed-Sat)
Work in a brand-new facility dedicated to commercial cell therapy production
Be part of a mission-driven organization transforming cancer treatment
Gain hands-on experience with automated cell processing and expansion technologies
Collaborative environment with QA, QC, Materials Management, and technical experts
Competitive schedules with 4/10 shifts and long-term potential
Execute and verify GMP manufacturing steps according to batch records and SOPs
Operate and maintain automated cell processing, expansion, and filling systems in Grade B/C cleanrooms
Complete required training to maintain ongoing cGMP readiness
Perform troubleshooting on equipment and process deviations, escalating issues promptly
Assist with investigations, deviations, and change controls to maintain regulatory compliance
Author, revise, and review SOPs to ensure accuracy and operational clarity
Maintain aseptic technique and full gowning requirements for classified spaces
Identify process improvement opportunities to enhance safety, compliance, and efficiency
Wear a respirator when required during specific cleaning procedures
Key Requirements and Technology Experience:
Bachelor's Degree in Life Sciences
Associate's Degree in Life Sciences + 1+ year biotech experience
High School Diploma/GED + 2+ years cGMP manufacturing experience
Hands-on experience with cell therapy, cell culture, CAR-T, or biologics manufacturing
Experience operating automated cell processing systems
Previous work in cleanroom-classified environments
Strong attention to detail and documentation accuracy
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Cell Processing Specialist
Operations specialist job in Frederick, MD
Everyone at this facility is grounded by one common goal - curing cancer. Every single day, we seek to establish a direct line between that purpose and our day-to-day work. Would you like to join us in this mission?
We are seeking a highly motivated, Cell Therapy Specialist to join our newly formed Cell Therapy Manufacturing team at our brand new, state of the art, commercial Cell Therapy facility in Frederick, Maryland.
The Cell Therapy Specialist will perform and/or verify all tasks associated with the manufacture of commercial product following batch records and standard operating procedures (SOPs) to ensure safe and compliant operations as well as works as part of a team to execute GMP runs in close collaboration with Materials Management, Quality Control and Quality Assurance.
Are you passionate about making an impact on people's lives? Would you be excited to work for a company leading the way in developing and producing unique, innovative immunotherapies? Do you have a background in cGMP manufacturing? If the answer is yes, we'd like to consider you!
Responsibilities (include but are not limited to):
To be considered for this role, you must meet the following basic criteria:
• Successfully troubleshoots processing and equipment issues while communicating said issues to management
• Completes required training assignments to maintain necessary technical skills and knowledge and to ensure compliance with cGMP requirements
• Authors and/or revises SOPs that are technically sound, provides clear instructions to align with cGMP requirements, and supports efficient operations
• Routinely monitors, cleans, prepares and operates sophisticated automated cell processing, cell expansion and filling equipment in Grade B/C clean rooms. All required PPE and gowning for classified GMP manufacturing areas are provided by the company.
• Finds opportunities for improvement in manufacturing efficiencies and compliance while assisting with investigations/deviations and change controls
• Ability to wear a respirator during use of certain cleaning chemicals
Basic Qualifications:
• Bachelor's Degree in Life Sciences Field
• Associates Degree in Life Sciences Field with 1+ years of biotech experience or
• High School Diploma with 2+ years of cGMP experience
Summer Internship - Customs Operations & Compliance
Operations specialist job in Dulles Town Center, VA
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at You could be just the right applicant for this job Read all associated information and make sure to apply.
Notice: Know Your Rights: Workplace Discrimination is Illegal
Notice: Pay Transparency Nondiscrimination (English)
Aviso: Transparencia en el Pago No Discriminacio ́n (Spanish)
*:**
*Satair (an Airbus services company)** is looking for a **Summer Intern - Customs Operations & Compliance* * to join our team based in **Dulles, VA.**
Our Summer 2026 program dates: May 18,August 7, 2026 *
This internship offers a unique opportunity to understand how complex customs regulations are translated into daily warehouse operations and managed by a centralized compliance team. The primary objective of this position will be to act as the link, or liaison, ensuring seamless communication and accurate execution of customs procedures between these critical functions.
**Meet the Team:**
The customs and trade compliance team is essential for ensuring adherence to complex national and international laws governing the movement of highly sensitive goods and technology. This function is critical for managing regulatory risks, maintaining supply chain efficiency, and avoiding penalties.
**Your Working Environment:**
Located just five miles from Washington Dulles International Airport, and 30 miles from the U.S. Capitol, this site serves as our major parts distribution hub in the Americas. The facility is a 24/7 fulfillment center, with an Aircraft on Ground (AOG) support desk, and Quality Assurance (QA) operations. To best support our customers, our 250,000-square-foot warehouse features a brand new technology called Autostore, aiming at increasing productivity.
*Your Challenges:**
* Liaison & Communication: * Serve as the main point of contact between our Warehouse Operations team (handling inbound/outbound shipments and documentation) and the Customs Compliance team (responsible for audit, classification and regulatory filings).
* Documentation Management: * Assist in the review and organization of essential customs documentation, including import/export declarations, commercial invoices, packing lists, and classification.
* Procedure Support: * Help document, update, and standardize operational procedures related to customs processing to improve efficiency and reduce compliance risk.
* Query Resolution: * Facilitate the rapid resolution of day-to-day customs-related questions or issues arising from the warehouse floor (e.g., discrepancies in HTS codes, incomplete paperwork).
* Data Integrity: * Support the compliance team in auditing transaction data provided by the warehouse to ensure accuracy before official customs submission.
*Your Boarding Pass:**
Required:
Currently pursuing a Bachelor's or Master's degree at an accredited college or university.
Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this role.
Capable of working in a dynamic, fast-paced environment both independently and collectively
Dependable, self-motivated and accessible
Able to prioritize concurrent assignments with guidance.
Strong computer background, including MS Excel and Google Suite application experience (Docs, Sheets, Slides, Gmail)
Must be able to communicate effectively in English (verbal and written)
Interpersonal skills necessary to effectively interface with all levels of personnel and disciplines.
Excellent written and verbal communication skills-the ability to clearly translate technical requirements into actionable operational steps, and vice versa.
Preferred:
Already local to the DC Metro/Northern Virginia area
Pursuing a degree (or recent graduate) in Supply Chain Management, Logistics, International Business, Law, or a related field.
Logistics/Trade Knowledge Previous coursework or exposure to Supply Chain, Logistics, or International Business/Trade concepts.
Technical/Data Skills: Proficiency with Microsoft Excel (e.g., VLOOKUPs, pivot tables) or exposure to systems like SAPor similar .
Communication/Documentation: Experience in a role, project, or academic setting that required cross-functional communication or detailed procedure/process documentation.
A basic understanding of, or strong interest in, Customs regulations, Incoterms, and HTS classification is a significant plus.
*Physical Requirements:**
Onsite or remote: 60%
Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. 100%
Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. 100%
Speaking: able to speak in conversations and meetings, deliver information and participate in communications.100%
Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. 100%
Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. 20%
Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. 10%
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. 10%
Sitting: able to sit for long periods of time in meetings, working on computer. 90%
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. 10%
Standing: able to stand for discussions in offices or on production floor. 40%
Travel: able to travel independently and at short notice. 0%
Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. 30%
Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site
Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.
Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required. *
Take your career to a new level and apply online now!
A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
****Company:****
Satair USA, Inc.
*Employment Type:*
Internship
*Experience Level:*
Student
*Remote Type:*
On-site
*Job Family:*
Support to Management
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Job Posting End Date:
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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. xevrcyc
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .
CMS Operations Specialist II
Operations specialist job in Chevy Chase, MD
Job Description
The CMS Operations Specialist (II) will manage activities related to the Central Management System (CMS) and other software, including Tracklogs, hosted in the Web Operations Center (WOC).
is contingent upon contract award*
Primary Duties:
Serve as the liaison between the WOC and the RFIMS host facility's client network to assure secure and reliable connections between the CMS subsystem, in accordance with the applicable Interface Control Documents (ICD) and Service Level Agreements (SLA) for the RFIMS field sites' host facility client networks.
Monitor the operational health and status of the CMS subsystem, IFSS, and ancillary equipment to ensure they are operationally available and fully functional.
Monitor and report radio interference, follow procedures for reporting to Federal and Partner stakeholders, perform diagnostic tests of system, and follow escalation procedures when problems cannot be resolved.
Required Education/Experience/Skills:
Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field.
At least 5-10 years of relevant experience in IT Security.
Familiarity with cloud operations
Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements.
Compensation
At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance.
Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $144,000 to $165,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility.
If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role.
Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form.
GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.
GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Operations Specialist
Operations specialist job in Silver Spring, MD
We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects.
CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs.
Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad.
Responsibilities
Upstream: Prepare cell culture for virus inoculation and prepare viral seeds.
Provide input on cell culture, bioproduction and purification of mammalian cell-based products.
Experience and knowledge of cGMP, specifically bioproduction of viral vaccines.
Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction.
Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment.
Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations.
Maintain virus vaccine bioproduction inventory, order equipment and reagents.
Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements.
Execute cell expansion of seeds and viral seeds as required.
Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures.
Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures.
Prepare harvest equipment per SOP and batch record instructions per site policies and procedures.
Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption.
Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures.
Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns.
Develop purification batch records and AKTA UNICORN methods as required.
Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required.
Sanitize, empty, and store columns per site policies and procedures.
Purification: Separation of contaminants closely imitating the product in physical and chemical properties.
Prepare buffers pour columns with specific resins, lyses cells to homogeneous suspensions.
Perform extractions of cells and cell products.
Use column chromatography, centrifugation, and other techniques to purify vaccine materials.
Make recommendations for the purification of desired products based on research data received from research personnel.
Responsible for all types of purification and downstream processing and the use of various equipment to meet these goals.
Perform various analytical procedures to characterize and quantitate the product at all steps in the purification process.
Fill Finish: Filling, Formulation and Lyophilization of desired products.
Perform scheduling of filling/lyophilization of desired products.
Perform bulk thaw, dilution, and formulation operations.
Set up equipment/machines aseptically for proper operation, including installing and disassembling equipment and parts required for filling and formulation operations.
Perform all documentation and clerical functions to provide the proper accountability and traceability of components and finished product.
Operate cleanroom equipment aseptically and efficiently (lyophilizer, manual and automated filler equipment, vial washer, part washer, autoclave, labeler, and dehydrogenation oven).
Perform full-scale lyophilization of vaccine lots, including monitoring cycle parameters while in process.
Perform labeling of final product vials.
Operation and non-contract maintenance of the filling machines, freeze-dryer, and sterilization equipment; preparation of all glassware, reagents, and materials that are used for a filling operation.
General Duties:
Adheres to current Good Manufacturing Procedures (cGMP) guidelines and FDA regulations as they apply to all levels of work.
Assist in writing Standard Operating Procedures and production batch production records.
Adept at problem-solving. Specifically in identifying problems, developing solutions, executing remedies, and elevating problems to management if necessary.
Follow basic safety/EHS requirements, SOPs, cGMP, work rules, and other company policies.
Maintains a safe workplace, ensuring that he/she is aware of and observes appropriate safety and occupational health rules and regulations. Employee is required to attend safety training related to his/her position and report any infractions of safety procedures to the facility Safety Officer.
Performs light duties and other related duties as required and assigned.
Must have proficiency with various types of office software: Outlook, Word, Excel. MS Project; LIMS experience and experience with equipment monitoring systems are a plus.
Must have the ability to follow directions, written policies, and procedures for work responsibilities.
Licensed vaccinations might be required to work with certain viral agents.
Must have good people and communication skills (written and verbal).
Performs other duties as required.
Qualifications
A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish and upstream in a clean room environment.
Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) a plus.
Experience with aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment.
Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles a plus.
cGMP experience for large-scale viral production of biological products a plus.
Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders is a definite plus.
Hepatitis B immunity is required; vaccination will be provided if needed.
Must be able to work independently following a brief period of specific technical training.
Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry.
Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines.
Experience in filling parenteral products under GMP conditions.
Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen.
Physical Requirements:
The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.
Occasionally required to perform sedentary work that primarily involves sitting/standing.
Constantly required to perform light work that includes moving objects up to 20 pounds.
Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds.
Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds.
Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes.
Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb.
Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity.
Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces.
Constantly required to move about to accomplish tasks or move from one worksite to another.
Occasionally required to communicate with others to exchange information.
Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment.
Constantly required to assess the accuracy, neatness and thoroughness of the work assigned.
Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions.
Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected.
Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes.
Occasionally required to use a lab coat and ear plugs/muffs.
Constantly required to wear a clean room uniform.
Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA.
Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc.
Please submit your resume online at
**************
. CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.
CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability.
Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.
Auto-ApplyAdministrative Operations Specialist, Radiation Oncology
Operations specialist job in Arlington, VA
Title Administrative Operations Specialist, Radiation Oncology Job Description
Purpose & Scope:
Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence.
Education:
High school diploma or equivalent is preferred.
Experience:
Three years of medical office experience is preferred, with a focus on Oncology being highly desirable.
Certification/Licensure:
None.
Auto-ApplyStudio Operations Specialist - HCI
Operations specialist job in Silver Spring, MD
The Studio Operations Specialist is responsible for working closely with the Studio Services Manager to perform various tasks in the studio to ensure efficiency. Assisting with the optimal operation of the studio and ensuring productions are done effectively in collaboration with content development staff.
COMPENSATION
Full-time hourly position with benefits
Remuneration: Grade 7 ($26.82 - $37.64)
BENEFITS
Hourly employees are eligible for benefits including health insurance, paid time off, and retirement savings plans, with eligibility based on hours worked.
SUPERVISOR
Luci Sloan
ESSENTIAL JOB FUNCTIONS
Serves as floor manager and camera operator.
Designs and implements lighting for sets and various productions.
Sets up and strike sets, cameras, and other elements/equipment for productions.
Maintains an organized, safe, and clean HCI studio and warehouse space/environment.
Works with producers in the design and building of the studio sets.
Works closely with independent contractors, set designers/builders, Producers, Production Assistant, and Studio Services Manager in coordinating production schedules.
Maintains studio equipment in good working condition.
Provides regular reports and feedback to supervisor on overall production needs and requests.
Recommends improved production efficiency practices.
Reports equipment functionality issues to supervisor in a timely manner.
Assists in all areas of Studio Services but not limited to make-up, set dressing, field productions, teleprompter, control room functions, video/audio editing, logging, archiving camera originals, video and audio engineering and maintenance.
Participates in the review and evaluation of HCI's productions to ensure harmony with HCI's policies.
Must be a member in regular standing of the Seventh-day Adventist Church.
Must maintain a regular and reliable work schedule
Attends internal committee meetings as assigned.
Other duties as assigned.
QUALIFICATIONS
Education and Experience
Bachelor's (BA/BS) degree in a media related area preferred. Appropriate successful work experience may be acceptable in lieu of scholastic requirements.
Two years previous experience in media production is required.
Knowledge, Skills & Abilities
Knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church. Knowledge of church employment policies and practices helpful.
Ability to maintain neatness and order, organization, and a pleasant disposition in dealing with others.
Requires knowledge of up-to-date office procedures such as filing, telephone techniques, office equipment (including computer, etc.), and English language usage (spelling, grammar, punctuation, etc.) skills.
Ability to perform clerical and support duties with speed and accuracy without constant supervision.
Must have the ability to work under pressure and with interruptions. Position requires keyboard speed.
Absolute confidentiality required at all times.
Warehouse Operations Specialist
Operations specialist job in Rockville, MD
The Warehouse Specialist supports Material handling, control and inventory control job duties below.
Key Responsibilities
Material Control (Material Specialist)
Responsibilities
Receive in raw materials
Label materials
Inspect materials
Sample materials
Store materials
Solve day to day issues with relevant stakeholders
Create, run, and review reports
On call support
SOP writing
Spec writing
Material Handlers II/III
Responsibilities
Pick material
Goods dispatch
Prep for transport
Run expiry report and discard expired materials
Unload trucks
Load trucks
Cycle counts at warehouse
Monthly freezer inspection and frost removal
Assist with shipping materials
On call support
SOP writing
Transports samples to FMC as needed
Operate forklifts
Need CDL license
Inventory Control
Responsibilities
Master spec writing
Create Transfer orders
Pulling expired materials from Manufacturing
SOP writing
Managing storage of DS
Prep DS for shipment
SAP troubleshooting support
Maintaining local storage areas
Cycle counts
Monthly freezer inspection and frost removal
On call support
All functions will be using SAP as part of their day-to-day work.
Requirements
High school education
Demonstrated ability to work collaboratively with cross-functional teams.
Excellent documentation and organizational skills.
Attention to detail and problem-solving mindset.
Strong verbal and written communication skills.
Preferred
Forklift driving experience.
CDL license
Experience with material management systems (e.g., SAP, LIMS).
Defense Logistics Operations Specialist
Operations specialist job in Elkridge, MD
Job Description
The Defense Logistics Operations Specialist is responsible for providing excellent customer service and helping make SEKO profitable. Processes orders in a timely and efficient manner. Performs daily order and shipping activities to ensure high levels of customer satisfaction; solves and communicates issues as they occur. Builds and maintains relationships with customers, SEKO Sales personnel and freight forwarders in support of department goals and objectives.
Essential Duties and Responsibilities:
Executes/coordinates tasks on shipments to meet all customer SOP requirements to include processing, pre-alerts, delivery of freight, governmental filings, etc.
Collaborates, develops and builds relationships with international transportation carriers and agent representatives regarding air, ocean, import and export products.
Timely preparation of rates and quotes for customers and overseas agents.
Coordinates the routing of import and export bookings with airline and ocean carriers.
Prepares all necessary shipping documentation related to international bookings and processes all import and export documentation to clearing agents to include HAWBs, MAWBs, AESs, manifests, shipping instructions, hazardous cargo declarations, bills of lading, certificates of origin, etc.
Dispatches pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouse and all other parties involved in the shipment.
Acts as a liaison with Customs Brokers and agents as well as ocean and air terminal operators.
Completes invoicing and billing processes.
Complies with all applicable regulations.
Communicates clearly, timely and effectively with customers, agents, outside vendors and internal personnel.
Understanding of the processes, documentation and terminology involved in international shipping and defense logistics.
Applies industry knowledge and critical-thinking skills to adapt processes / create solutions in response to challenges, both internally and externally.
Maintains operational excellence.
Promotes a positive working relationship for all team members.
Other special projects or duties as assigned by management.
Supervisory Responsibilities:
None.
Qualifications:
Ability to acquire TSA certification (required).
Outstanding customer service skills; thorough with follow-up and follow-through.
Excellent problem-solving skills; ability to work with minimal direct supervision.
Strong attention to detail; excellent organizational skills.
Ability to communicate effectively, both orally and in writing; excellent interpersonal skills.
Ability to manage time effectively to ensure timely responses and completion of tasks/projects; ability to tolerate periods of stress and adhere to deadlines.
Education and/or Experience:
Bachelor's Degree in a relevant field or an equivalent combination of education and experience.
A minimum of three (3) years of experience in defense logistics and/or freight forwarding operations, or a combination of the two.
A minimum of two (2) years of experience working with government or defense logistics clients.
ITAR compliance and shipping experience required.
Language Skills:
Strong command of the English language, both orally and in writing.
Ability to communicate clearly, concisely and effectively.
Computer Skills:
Proficiency with Microsoft applications, including Word, Excel and Outlook.
Proficiency with Cargowise preferred.
Physical Demands:
Eight (8) or more hours sitting and working on a computer; up to two (2) hours per day standing and/or walking.
Ability to squat, bend, and reach for filing purposes.
Some light warehouse work as necessary to strap, label, examine and accept freight.
Work Environment:
Primarily office environment with some warehouse.
Travel Requirements:
Occasional travel as needed.
Operations Specialist
Operations specialist job in Columbia, MD
We are seeking a detail-oriented and proactive Operation Specialist to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, providing excellent support to both staff and clients. This position requires strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently. A background in office management or supervision is preferred, along with proficiency in phone systems and etiquette.
Responsibilities
Manage the daily office operations, including scheduling appointments and managing calendars.
Provide administrative support to various departments as needed, ensuring all tasks are completed accurately and on time.
Supervise and mange office staff and ensure all shifts are covered.
Maintain organized records and files, both electronic and physical, to facilitate easy access to information.
Act as a liaison between clients and staff, addressing any concerns or questions promptly.
Support the CSR team with clerical duties, including patient check-ins and appointment confirmations.
Utilize computerized systems for data entry and management of office documents.
Collaborate with team members to improve operational efficiency and enhance client satisfaction.
Conduct staff meetings and and general morning huddles
Attend all monthly supervisors training and meetings
Requirements
Proven experience in an office management or supervisor role is highly desirable.
Strong organizational skills with the ability to prioritize tasks effectively.
Proficiency in using phone systems and maintaining professional phone etiquette.
Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clients.
Familiarity with clerical duties related to behavioral health is a plus.
Excellent typing skills and proficiency in computer applications are essential for this role.
A positive attitude, strong work ethic, and the ability to work collaboratively within a team environment are key attributes we seek in our ideal candidate.
Join us as an Operation Specialist where you can contribute to our mission of delivering exceptional service while growing your career in a supportive environment!
Job Type: Full-time
Pay: $24.05 - $26.76 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Day shift
Education:
Associate (Preferred)
Experience:
office supervisor: 3 years (Required)
Ability to Commute:
Columbia, MD 21046 (Required)
Ability to Relocate:
Columbia, MD 21046: Relocate before starting work (Required)
Work Location: In person
Salary Description $24.05-$26.76 per hour
Account Operations Outside Specialist II (Manheim)
Operations specialist job in Elkridge, MD
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account Operations Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
Perform various clerical and administrative duties relating to vehicle recon fulfillment.
Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
Evaluate reconditioning needs and provide timely and accurate quotes.
Perform walk around of the units and evaluate cosmetic reconditioning needed.
Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
Create and maintain charges associated with reconditioning fees related to these accounts.
Perform a check for recalls on all units and note the results in the appropriate tool.
Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
Build deep service relationships with customers.
Manage customer's expectations of recon fulfillment activities through proactive communications.
Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
Enter all pertinent information into AS400 and other tools for approved work requested by customer.
Utilize the AS400/VCF systems to monitor and track vehicle repairs.
Communicate and schedule repairs/enhancements with Recon Shop management.
Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
Review completed work ensuring customer quality standards are achieved and/or exceeded.
Soft sell additional services to dealers upon delivery of existing work.
Follow up with customer to confirm completion and satisfaction.
Work with finance/local management to ensure customers are charged and A/R is timely collected.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management
Minimum Qualifications:
High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Prior experience vehicle reconditioning and or general auto body knowledge required.
Self-starter with ability to work with minimal supervision.
Ability to handle multiple tasks simultaneously.
Team-based interpersonal skills.
Excellent verbal and written skills.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
Exposure to outdoor elements, including extreme heat and cold.
Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Outside Specialist II (Manheim)
Operations specialist job in Elkridge, MD
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySpecialist, Admissions Operations
Operations specialist job in Owings Mills, MD
The Specialist, Admissions Operations is responsible for ensuring the timely and accurate processing of all applications and information pertaining to prospective students. In addition, the Admissions Operations Specialist assists with the daily functions of the Admissions Office and represents the department and the university in a helpful, positive manner.
Essential Functions
Timely and daily review, record, and maintenance of application data to Slate Admissions CRM and Colleague SIS . Process inquiries received from fairs, visits, and all various sources electronic and print. Process and match application documents such as transcripts, test scores and other supporting documents to expedite the completion of student application files. Process admissions decisions, scholarship, and grant awards, as well as process their appropriate letters including, but not limited to running the query for the letter and assembling mail. Perform data import, materials scanning, maintenance of applicant records that include the review and cleanup of errors in Slate and Colleague. Assist Director in providing reports and data as assigned. Daily retrieval of Admissions mail and update of the applicant records. Participate and assist in setting up Admissions events including Open House and Accepted Student Day, along with other admissions events. Process requests and documents via operations email account Conduct ongoing data validation, maintenance, and data clean-up projects. Serve as backup staff covering the Front Desk and answering phone calls. Support application outreach efforts via text messaging and email communication. Maintain professional workplace appearance.
International Sales Operations Specialist
Operations specialist job in Tysons Corner, VA
Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Specialist will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business.
RESPONSIBILITIES
* Work directly with the sales and sales operations team on process improvements.
* Coordinate our supply chain procedures to maximize quality of delivery.
* Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings.
* Maintain updated records of orders, suppliers and customers.
* Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world.
* Provide insights for contracts management and use of electronic resources and systems.
* Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them.
* Collects data from various systems, organizes data into spreadsheets and develop reports.
* Collaborate on various improvement projects for the sales operation team.
* Other duties as assigned
QUALIFICATIONS
* Bachelor's degree in Business, International Business, or related field.
* Experience with Salesforce is required.
* 2+ years of experience in sales operations or finance positions.
* Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity.
* Ability to identify trends, break down data, and find key insights.
* Microsoft Office proficiency for day-to-day tasks.
* Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types.
* The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner is a plus.
WHY WORK FOR ALARM.COM?
* Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
* Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
* Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
* Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
* Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
COMPANY INFO
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
For more information, please visit **************
COMPANY BENEFITS
Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
JR105060
LI# - Hybrid
LI# - AB1
Auto-ApplySales Operations Specialist
Operations specialist job in Reston, VA
Job Description
CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add a Sales Operations Specialist to our team!
CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don't improve and, in fact, may weaken an organization's security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.
Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.
Job Overview
We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Essential Responsibilities
Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition.
Systems & Tools Enablement: Administer and optimize sales enablement platforms (Salesforce, LinkedIn Sales Navigator, ZoomInfo, etc) , including license and usage monitoring, to streamline rep workflows and ensure effective adoption.
Data Quality & Governance: Establish and enforce data governance rules across all GTM tools by defining and managing data hygiene processes including de-duplication, normalization, and enrichment logic.
Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Development of Standard Operating Procedures: Take the lead on establishing robust SOPs pertaining to Sales Operations activities and continually improving current processes.
Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
5-7 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Technical knowledge of Salesforce including familiarity with:
Object management and Layouts
Salesforce reporting, dashboards, and forecasting
Flows and automation
Integration with additional tools (i.e. ZoomInfo, Pardot, etc.)
User and Profile assignment and management
Hands-on experience with sales productivity tools:
Salesforce (Required)
ZoomInfo (Required)
Pardot (or similar platform)
LinkedIn Sales Navigator (or similar platform)
Adobe Sign (or similar platform)
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence
Work Environment
A virtual work environment
CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.
Budgeted Pay Range$85,000-$100,000 USD
Sales Operations
Operations specialist job in Reston, VA
Job Description
We are seeking a Sales Operations Associate with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will support sales operations processes, ensuring efficiency and accuracy in CRM management, reporting, and sales support.
Key Responsibilities:
Maintain CRM data accuracy and hygiene.
Support pipeline tracking, reporting, and forecasting.
Assist with sales process improvements and automation.
Provide operational support to the Sales team.
Requirements
2-4 years of sales operations or CRM experience.
Familiarity with Salesforce or similar systems.
Strong analytical and organizational skills.
Interest in SaaS/FinTech/RegTech industries.
Provide operational support to the Sales team.
Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program)
Operations specialist job in McLean, VA
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements.
Position Summary
The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries.
Key Responsibilities
• Employer Recruitment & Onboarding
• Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation.
• Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions.
• Outreach & Relationship Development
• Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups.
• Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives.
Employer Education & Training
• Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT).
• Train employer contacts on compliance requirements, EN documentation, and data privacy standards.
• Collaboration & Job Matching
• Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers.
• Leverage CRM and case management tools to streamline and document job matching procedures.
• Ongoing Employer Support & Account Management
• Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance.
• Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins.
• Data Management & Compliance
• Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis.
• Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting.
• Resource Development & Event Planning
• Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge.
• Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors.
• Continuous Quality Assurance & Program Improvement
• Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies.
• Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions.
Required Qualifications
• Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience).
• At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field.
• Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred.
• Strong public speaking, presentation, communication, and documentation skills.
• Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups.
• Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement.
• Experience working independently and within cross-functional teams to achieve business outcomes and goals.
• Commitment to confidentiality, data security, and ethical practice.
Preferred Skills & Competencies
• Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance.
• Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices.
• Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies.
• Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities.
• Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach.
• Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements.
Clearance requirements:
Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays