Operations specialist jobs in Grand Rapids, MI

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Retail Inventory & Operations Specialist
Stash Ventures 3.9
Operations specialist job in Muskegon, MI
At Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Through all our companies: High Minded, Timber Cannabis Co., and Cloud Cannabis Co., we strive to offer not only the opportunity to grow and learn, but to develop and become the best you that there is! At Stash Ventures, we live true to our core values to not only better ourselves, but better the communities we live in and do business in. We Connect, Care, Be Authentic, Inspire, and Drive the Business. We are easy to do Business with and focus on Adaptability, Diversity, Inclusivity. Our focus is on Education, Diversity, and Inclusion - Both Employee and Customer. We are in love with our customers and their needs. We offer consistent, reliable, efficient, honest, and high-standard work and products. We strive to give back to the communities where we live and work. The Operations Specialist plays a critical role in ensuring the smooth and efficient operation of our dispensary. This position is responsible for overseeing day-to-day operations, ensuring compliance with all regulations, managing inventory, supporting sales efforts, and maintaining a high level of customer service. The Operations Specialist works closely with staff to ensure all operational standards are met, troubleshoot issues as they arise, and implement process improvements to enhance efficiency and productivity. This role requires a strong understanding of the cannabis industry, excellent organizational skills, and the ability to multitask in a fast-paced environment. Essential Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations: Oversee operational execution, ensuring all policies and procedures are followed. Work with the General Manager to manage the ordering of supplies using the Supplies Checklist. Oversee building maintenance and communicate needs to GMs or ODMs. Communicate policy changes to GMs and ASMs. Direct and monitor security personnel, if applicable. Investigate and prevent asset loss with the loss prevention team (internally and externally). Assist with the execution of all opening and closing checklists. Conduct a weekly store walkthrough using the maintenance checklist to ensure facilities are well-kept and fully operational. Investigate and prevent asset loss through regular inventory audits. Collaborate with the GM and DMs on merchandising strategies and delegate stocking and merchandising tasks to team members. Compliance: Execute a weekly CRA compliance store walkthrough using the Compliance Checklist and ensure it is sent to DMs on a scheduled basis. Ensure that the store and team members always operate within the guidelines and standards of state and CRA rules. Bring concerns of non-compliance to the GM and DMs Conduct weekly scale calibrations for all flower scales in the building. Communicate any products that arrive without proper compliance labels to leadership. Ensure all waste is documented on the waste log and handled according to company standards. Perform Metrc conversions and assign new package tags to items as needed. Create outgoing manifests on Metrc. Sales: Monitor inventory KPIs by utilizing reporting tools. Build Metrc sales receipts when necessary. Check integration audits daily and report any discrepancies to the GM and DMs. Coordinate and partner with upper management to drive the success of promotions and inventory sell-through via BI tools. Ensure visual standards are set in accordance with company direction. Inventory: Ensure audits are done according to schedule and completed on time. Ensure orders are received accurately and according to policy. Ensure inventory compliance with state laws and accuracy for accounting purposes. Monitor inventory to ensure all product from the vault is on the sales floor using the store actions report in BI tools. Manage inventory levels (overseeing what products are selling, what is out of stock, moving vs. non-moving products) and submit product requests on the product request template weekly. Review expiring/aging products weekly with the GM for aging inventory discounts and special promotions. Assist leadership with managing returns and wasted products. Ensure bulk flower jars are filled and kept full throughout the day. Destroy all waste and faulty products weekly in accordance with company policies and procedures. Make necessary inventory adjustments and report significant discrepancies to the GM and DMs. Conduct scheduled cycle counts according to company policy. Check aging inventory and tag aged items according to company SOPs. Staff: Maintain an environment that embodies our 5 promises while inspiring and encouraging the growth and engagement of team members. Motivate and inspire to create a warm, respectful, and friendly work atmosphere for all staff in adherence to company brand values. Strive to minimize interpersonal conflicts and foster a positive work environment to enhance overall morale. Inform team members of new and interesting products. Coordinate with leadership to communicate when products are running low or completely out of stock. Accounting: Conduct vault counts on a scheduled basis. Oversee invoicing processes with the GM and ODM to reduce the risk of error. Submit vendor credit requests when necessary, using standard email templates. Communicate aging/expiring products to vendors, DMs, and the buying team via email to arrange vendor-supported promotions 45-60 days before expiration. Submit all product invoices through the established process. Additional Expectations: Expected to work 40 hours in the store per week. Assist with setting up company events at the store level. Help with Higher Hopes' philanthropic initiatives. Minimum Qualifications (Knowledge, Skills, and Abilities): High School diploma or equivalent is required. At least two (2) years of inventory management experience is preferred Knowledge of the cannabis industry and compliance rules typically acquired through experience in the industry. Must be at least 21 years of age and able to undergo a background check. Must be able to accommodate scheduling expectations, including weekends, holidays and evening hours. Foster a positive work environment where team members are motivated to work well together. Ability to develop good relationships with support teams. Results-driven. #ENGHP
$51k-81k yearly est. 3d ago
Payment Processing Specialist
Stenger & Stenger Pc 3.5
Operations specialist job in Grand Rapids, MI
About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 12 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: We are seeking a skilled Payment Processing Specialist to join our team and play a key role in maintaining our firm's financial integrity. This position is responsible for the efficient and accurate processing of various payment types while ensuring timely reconciliation and compliance with financial procedures. The successful candidate will collaborate across departments, providing valuable insights to enhance operational efficiencies within the accounting team. To excel in this role, strong attention to detail and accuracy is essential. The ideal candidate will thrive in a fast-paced environment, managing multiple responsibilities independently while working collaboratively within a team. Proficiency in Microsoft Excel, demonstrated 10-key accuracy, and the ability to learn new software quickly are key qualifications. Strong problem-solving and analytical skills will be critical in navigating complex financial tasks and challenges. Key Responsibilities: Post, deposit, and reconcile mailed-in payments. Prepare and print Direct Checks. Upload and properly post credit card and ACH payments. Research unidentified file payments and handle unposted consumer payments. Void court cost checks. Review and post Non-Sufficient Funds (NSF) payments. Support the team by completing miscellaneous projects and tasks as assigned. Qualifications: Strong attention to detail with a focus on accuracy. Ability to work independently while effectively collaborating within a team environment. Thrive in a fast-paced setting, managing multiple tasks efficiently. Proficient in Microsoft Excel and capable of learning new software quickly. Demonstrated 10-key proficiency with high speed and accuracy. Highly organized, with excellent time management skills. Strong problem-solving and analytical abilities to tackle complex tasks and challenges. Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges
$123k-157k yearly est. Auto-Apply 41d ago
Operations Specialist
Adapthealth
Operations specialist job in Grand Rapids, MI
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
$42k-68k yearly est. 16d ago
Radiopharmacy Operations Specialist
Bamf Health Inc.
Operations specialist job in Grand Rapids, MI
Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care. Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds. Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health. The Radiopharmacy Operations Specialist plays a key role in advancing BAMF Health's mission to provide high-quality and novel radiopharmaceuticals, improving patient care and expanding access to life-changing treatments. This position supports our mission by performing critical functions in radiochemical synthesis; aseptic preparation, manipulation, and sterility testing; and quality control testing of sterile radiopharmaceutical drug products. The Specialist also contributes to reliable operations through isotope production with a cyclotron, packaging and shipment of unit doses, and through upkeep and maintenance of GMP laboratory settings. By executing these functions with precision, efficiency, and collaboration, the Radiopharmacy Operations Specialist ensures the consistent delivery of safe and effective radiopharmaceutical products. Duties and Responsibilities, including but not limited to: Three core disciplines, required to independently perform in at least two areas: Aseptic activities within ISO 7 and ISO 5 environments Quality Control testing of finished final drug product Set up and synthesis of sterile radiopharmaceuticals Final drug product packaging and shipping preparation Cyclotron operation Perform daily, weekly, and monthly tasks as necessary to meet compliance standards Support personnel training and development Manage inventory and site equipment Maintain laboratory instrumentation and perform scheduled and emergency maintenance Oversee and support personnel training and development Demonstrates strong documentation practices, oral communication, and writing skills. Perform clerical and administrative tasks, including assembly and completion of production records, reports, and maintenance records Basic Qualifications: Associate's degree or equivalent in a science related field required Experience in a laboratory setting required Preferred Qualifications: Hands on interaction with technical instrumentation preferred Handling of radionuclides and associated radiation safety preferred Knowledgeable/skilled in aseptic principles and/or practiced in a cleanroom setting preferred Schedule/Compensation Details: Employment Status: Full time (1.0 FTE) Weekly Scheduled Hours: 40 Hours of work: Night Shift- Starting as early as 10:00 PM Days worked: Monday to Friday At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include: Employer paid High Deductible Health Plan with employer HSA contribution Flexible Vacation Time 401(k) Retirement Plan with generous employer match Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection Free Grand Rapids downtown parking Disclaimer BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health. BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.
$42k-68k yearly est. Auto-Apply 60d+ ago
Branch Operations Specialist (Kalamazoo, MI)
Oppenheimer & Co 4.7
Operations specialist job in Kalamazoo, MI
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: * Assist in maintaining the day to day operations to ensure operational excellence * Support client onboarding process * Maintain and process documents * Assist with audit preparations * Communicate effectively and efficiently with home office personnel * Interact and support branch staff and all levels of management * Interact on routine/sensitive matters * Ensure that all documents are sent to home office in a timely manner * Cross training within other positions in the Operations area * Willing and able to take on additional tasks Qualifications: * FINRA Registration: SIE and Series 99 required (Within 6 months of hire) * Brokerage operations experience * Strong attention to detail and accuracy * Intermediate Microsoft Office skills * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Excellent verbal, written, and interpersonal communication skills * Effective organizational, multi-tasking, and prioritizing skills
$54k-78k yearly est. 60d+ ago
Store Operations Specialist
at Home Group
Operations specialist job in Kalamazoo, MI
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
$41k-67k yearly est. Auto-Apply 60d+ ago
Operations Specialist
Optimal Care 3.9
Operations specialist job in Grand Rapids, MI
Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities As an Operations Specialist you will be responsible for performing a wide range of clerical tasks, such as data entry, filing paperwork, and copying documentation that are all vital to our Mission. We are looking for you to provide excellent interpersonal, organizational, and data processing skills. You must be comfortable using digital hardware and software, as well as common office machines. In this role you will be responsible for: Prepare, compile and sort documents for data entry Transcribe information, text and data into the required applications, such as word processors, spreadsheets and databases Respond to requests for information and access relevant files Maintain accurate and organized filing systems Provide back-up assistance for other clerical positions and perform routine office support duties Required Qualifications High school diploma or GED Valid driver's license and reliable transportation Knowledge of medical terminology Must be able to speak, read and write English Good communication, interpersonal, telephone and documentation skills Excellent word processing skills Demonstrated ability to multi-task Must be discreet and maintain HIPAA and confidentiality in the workplace Desired Qualifications Associates degree 1 year experience working in a clerical setting Location Office Location: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 Hours Office Hours: 8:00 AM - 5:00 PM, Monday through Friday Pay Range$19-$24 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
$19-24 hourly Auto-Apply 3d ago
Sr. Consumer Lending Specialist
Advance America 4.3
Operations specialist job in Grand Rapids, MI
Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Health/Life Benefits 401(k) Savings Plan with Company Match Paid Parental Leave Company Paid Holidays Paid Time Off including Volunteer Time Tuition Reimbursement Business Casual Environment Rewards & Recognition Program Employee Assistance Program To learn more about Advance America visit the Advance America Website. Position Summary The Senior Consumer Lending Sales Specialist (Sr. CLSS) is a performance-based, hands-on role that drives exceptional customer service while exceeding individual and branch sales goals. This position requires demonstrated expertise in customer relationship management, analytical skills, and proven success in sales and customer acquisition. The Sr. CLSS leads by example and mentors team members while actively contributing to branch success through exceeding performance metrics defined by management and excelling in marketing and collection efforts. All responsibilities must be executed with expert knowledge of federal and state regulations while ensuring strict adherence to established company policies, procedures, and practices. Job Responsibility Customer Service Sales, Marketing & Customer Acquisition Excel in multi-channel customer acquisition, consistently surpassing sales goals Deliver exceptional customer experiences while managing complex loan portfolios Provide financial solutions aligned with customer goals and needs Champion customer relationships to achieve strong portfolio growth and retention • Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth. Serve as a subject matter expert, sharing best practices and mentoring colleagues Exemplify company core values through professional excellence and effective handling of customer relationships Operations & Compliance Surpass branch financial objectives and metrics Demonstrate expert knowledge of company policies, state and federal regulations Maintain highest standards in cash controls and security Excel in documentation accuracy and completeness Achieve superior results in collection activities Team Collaboration Serve as a role model in team environment by sharing expertise with colleagues and recommending process improvements Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements Job Responsibilities Cont. Education Required High School Diploma or equivalent required; some college preferred. Experience Required Demonstrated track record of high performance in sales and/or customer service, with proven success in meeting or exceeding goals. Minimum of 3-5 years of proven achievement in one or more of the following areas: sales, retail, banking, or collections, with documented results in customer relationship management and revenue growth. Knowledge Required Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships. Physical Requirements Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division) Competencies Sales & Customer Excellence-CLSSResults & Accountability-CLSSLeadership, Coaching & Development-CLSSAdaptability & Growth Mindset-CLSSDigital & Future Readiness-CLSSTravel Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities. Attire The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business. Other Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 45786
$70k-108k yearly est. 25d ago
Operation Specialist (Day)
Grand Rapids Public Schools 3.2
Operations specialist job in Grand Rapids, MI
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description. GRPS MISSION: Our mission is to ensure that all scholars are educated, self-directed and productive members of society. OPERATIONS SPECIALIST Department: Facilities and Operations Bargaining Unit: Union of Grand Rapids Education Support Professional (UGRESP) Wage: According to the collective bargaining agreement Direct Supervisor: Quadrant Supervisor JOB SUMMARY This position is a member of the Operations Department and reports directly to the appropriate Quadrant Supervisor and the Building Administrator for the day-to-day building instructions. The position is responsible for the mechanical, grounds and custodial operation of the building on the appropriate shift. ESSENTIAL JOB FUNCTIONS Essential functions under the Americans with Disabilities Act may include any of the following duties, knowledge, and skills. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by employees in this position. Regular on time and in person attendance is an essential function of this job. Other essential functions may include, but are not limited to the following: • Responsible for opening a given number of buildings each day and performing routine inspections of each building and the related grounds area for items requiring repairs/service. • Travel to other buildings within the sector to perform emergency services or other job-related tasks. • Must wear pager and respond to pages during working hours. • Assist with general grounds work such as snow removal, trash pick-up, leaf raking, etc. • Assist with lunch set ups if required, as well as special event set ups. • Contribute to the Team Effort as outlined through the district strategic plan, the district mission statement and Operations department mission statement. • Cooperate and communicate with the building administrator and his/her staff and with the Operations Team to properly maintain the physical plant and site in a sanitary, safe, and functional condition. • Properly operate and store, perform scheduled maintenance on and perform minor repairs to various types of building mechanical equipment, including but not limited to fan units, the boiler and boiler chemicals, fire control equipment, security alarm system, swimming pool (if present), etc. • Properly operate and store, perform scheduled maintenance and perform minor repairs to various types of custodial and grounds equipment, including but not limited to vacuum cleaners, hand scrubbers, carpet extractors, snow blowers, leaf blowers, lawn mowers, etc. • Maintain continuity and positive communication between shifts. • Maintain accurate records, including but not limited to employee hours and accumulated leave time, equipment operation, shift logs, etc. • Assist the Sector Leader in requisitioning custodial supplies, equipment, and necessary maintenance repairs. • Assist the Sector Leader in scheduling Christmas, Spring and Summer cleaning. • Maintain minimal time away from the job by adhering to the established attendance program. • Interact with co-workers, supervisors and other customers in cooperative, positive and supportive ways. • Any other duties as assigned. QUALIFICATIONS Required Education and Experience: • High School Diploma or GED. Special Qualifications: • Valid driver's license and dependable transportation. • If assigned to a building that includes a pool, the employee must obtain a valid Pool Operator Certification within two (2) months of their start date. Additional compensation will not be provided until the certification is obtained. Knowledge, Skills and Abilities: • Proven leadership abilities and strong interpersonal skills. • Ability to interact with scholars, parents, the public and other District employees in a tactful and courteous manner. • Demonstrated knowledge of effective cleaning methods and practices. • Ability to perform effectively under pressure in a fast-paced environment with constantly shifting priorities and assignments. • Consistently demonstrates good attendance and punctuality. • Ability to participate as a member of a team. • Ability to work in a diverse environment. • Demonstrated ability to effectively utilize Windows-based applications, Groupwise email, and the Maximo maintenance management system. ADA REQUIREMENTS The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, carries materials and equipment, talk, hear (in a quiet or noisy environment). The employee must occasionally lift and/or move up to 70 pounds. Must be able to work outside for extended periods (up to the entire eight-hour shift) in varying types of weather conditions. Specific vision abilities required by this job include close vision, distance vision and ability to adjust/focus. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Work is performed indoors although there will be required outdoor activities MENTAL FUNCTIONS While performing the duties of this job, the employee is required to compare, analyze, communicate both orally and in writing, copy, coordinate, instruct, compute, synthesize, evaluate, use interpersonal skills, compile, and negotiate. Non-Discrimination The Grand Rapids Public Schools will not discriminate against any person based on race, sex, sexual orientation, gender, gender identity and expression, height, weight, color, religion, national origin, age, marital status, pregnancy, disability, veteran, or military status. Americans with Disabilities Act accommodations: Assistance with the application process may be requested through the Human Resources Department at ************** or ***********************.
$31k-40k yearly est. 60d+ ago
Sales Operations Intern
Trace3
Operations specialist job in Grand Rapids, MI
Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the "big picture." We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The "Stuff" it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We "bring the weather" by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: As part of the Trace3xpereince Program, the Sales Operations Tracer (Intern) will learn how to review new item records that need to be validated and populate the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Tracer (Intern) will be responsible for reviewing renewable items on sales orders to ensure each order has a renewal opportunity attached to it to help us secure future renewal business. Finally, the Sales Operations Tracer (Intern) will assist the Sales Operations Specialists with reviewing Sales Orders for accuracy, creating purchase orders in a timely manner, and fulfilling Software/Support/Virtual items for specific sales teams. Tracers in this program will receive accelerated professional development, IT industry exposure, world-class mentoring, and a unique networking opportunity across the organization. WHAT YOU CAN EXPECT TO LEARN: * Learn the internal item setup process and coordinate with the sales team to ensure proper classification of each item "attribute" (tax classification, practice area, type, etc.) * Conduct a review of all renewable orders to ensure they have renewal opportunities tied to them and add a renewal opportunity start date as necessary * Learn the different steps of how to process a purchase order at an IT organization like Trace3 * Review orders to ensure accuracy of shipping address, PO, shipping account information, price, etc. * Enter purchase orders into our ERP (NetSuite) * Learn and work alongside Accounting and Sales to resolve variances and problem-solve discrepancies * Track backlog of orders processed and perform item fulfillment based on vendor fulfillment document * Learn how to build relationships with internal teams, sales, and outside vendors * Perform other duties as assigned ELIGIBILITY AND PREFERRED SKILLS: * Enrollment in the Junior or Senior year of an undergraduate or graduate degree program at an accredited college or university * Candidates should be pursuing a field of study applicable to the Purchasing Specialist Internship * Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant's transcript * Academic or professional/internship experience working in a professional setting is a plus * Ability to work independently on assigned tasks and accepts direction on given assignments * Self-motivated individuals with a customer mindset and desire to help people * Enthusiasm for technical problem solving, with attention to detail and strong communication skills * Ability to learn and research in a dynamic and engaging environment * Availability to work 40 hours per week throughout the internship * Proficient in basic computer/laptop use, including advanced operations Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $18-$20 USD The Perks * Comprehensive medical, dental and vision plans for you and your dependents * 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability * Competitive Compensation * Training and development programs * Major offices stocked with snacks and beverages * Collaborative and cool culture * Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email *********************. * To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
$18-20 hourly 28d ago
Gift Processing Specialist - US
The Christian Reformed Church In North America 3.7
Operations specialist job in Grand Rapids, MI
Job DescriptionDescriptionPURPOSE/OVERVIEW: Provide accurate and timely processing of donations according to established procedures and in compliance with policies, timelines, donor intent, and IRS regulations. Actively maintain CRM data integrity to ensure accurate constituent records. Please note: This position is part time, 18-20 hours per week, and will be based in the Grand Rapids, MI office. However, due to the current COVID-19 restrictions in place, it will be temporarily remote. Possible opportunity for hybrid and flex schedule. KEY RESPONSIBILITIES:Essential Duties and Responsibilities: 1. Open, electronically deposit, reconcile, and record all mailed donations on a daily basis while adhering to the defined process for financial controls and accuracy of donation entry. 2. Reconcile online donations, including annual gift catalog donations, on a daily basis while adhering to the defined process for financial controls and accuracy of donation entry. 3. Process receipts in a timely manner, both electronic and mail receipts, following established receipting guidelines and IRS regulations. 4. Partner with finance team to provide accurate and timely deposit information and resolve any discrepancies. Provide backup documentation for multiple giving platforms, including fee structure reconciliation. 5. Troubleshoot online giving issues for donors, resolving the issue and following up by phone or email with the donor. 6. Ensure that Individual Retirement Account, stock, estate, donor-advised fund, and multi-agency donations are processed appropriately and acknowledged based on established guidelines and regulations. 7. Participate in annual audit work, providing all required information to finance team in a timely manner. 8. Prepare cash for deposit. 9. Provide remote deposit of non-revenue checks for finance team. 10. Identify special circumstances that require additional research or input; perform the necessary research, and or obtain appropriate guidance. 11. Maintain CRM data integrity through impeccable entry of new contact information, monitoring and scrubbing duplicate data from integrated systems, and updating demographic and mailing information. 12. Collaborate with WR fundraising and finance teams by providing accurate revenue reports, answering questions regarding gifts, and providing excellent internal customer service. 13. Other duties as assigned. SKILLS, KNOWLEDGE & EXPERTISE:Qualifications: 1. Demonstrated accurate and fast data entry skills 2. Demonstrated ability to follow established procedures and willing to recommend areas for improvement 3. Ability to maintain positive relationships and communicate effectively with colleagues and constituents 4. Display the utmost integrity and discretion. Previous experience handling confidential information is preferred 5. Demonstrated excellence and skill in research and problem-solving 6. Ability to prioritize customer service 7. Ability to exercise appropriate judgment in situations with unclear information 8. Basic knowledge of financial accounting. Demonstrated ability to reconcile financial information 9. Intermediate experience with Microsoft Word and Excel 10. A desire to learn new technical functions and become adept at usage and features of the CRM and related systems 11. Disciplined, self-motivated, and able to work with minimal supervision 12. Be supportive of the work of World Renew 13. Demonstrated commitment to promote a work environment that values diversity and equality, as well as have respectful relationships with others 14. Committed to working towards gender equality, equity and justice in all aspects of our programming, plans, policies and organizational structure Education & Experience: 1. Some college coursework preferred 2. At least one year of experience maintaining database information is required. 3. Experience working in Salesforce NPSP is preferred. Language Skills: Excellent command of the English language, both written and verbal, is required. PHYSICAL DEMANDS & WORK ENVIRONMENT:Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. This position is primarily a sedentary, office-based position 2. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computing equipment. 3. Occasional lifting of backup documentation boxes into and out of storage (up to 15 pounds). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 1. The work takes place in one of the offices of World Renew. 2. Limited travel within the United States and Canada may be required on occasion. 3. This position requires work during peak seasons, including calendar year-end. Application Instructions: Please upload your resume and cover letter as one .pdf or .doc/.docx file.
$50k-79k yearly est. 14d ago
Operations Coordinator
Reckitt Benckiser 4.2
Operations specialist job in Zeeland, MI
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role As a Coordinator at Reckitt, you'll be in the driver's seat, nurturing a team of dedicated factory employees. Your role is pivotal - you'll elevate your team's skill set, ensure the smooth running of our supply operations, and leave a lasting impact on our manufacturing process. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success. Your responsibilities * Be the first point of contact for visitors, candidates arriving for interviews, food deliveries, etc. * Sort mail and assist with distribution * Create check requests * Special "Pop Up" projects (ex. Site rebranding, office remodels) * Support the Office Supervisor on employee engagement/appreciation activities * General Admin support for leadership * Coordinate and organize Visitor agendas, schedules, meetings, travel, PPE, etc. * Training new supervisors in Timekeeping. * Hourly payroll tasks including reviewing timecard exceptions, following up with Supervisors on outstanding issues and emailing payroll administrator with call-outs. * Enter One-Time Payments into my RB per special assignment agreements, etc. * Historical edits in timecards VAC, SK, OT, PL, FMLA, etc. (minimal). * Facilitate timing of internal movements (where there is a payroll classification change) in coordination with NA payroll. * Termination Paperwork, filing and coordinating with HRSSC and NA Payroll for vacation payouts. * Support personnel file management and audit tasks/information requests. * Prepare and send the weekly overtime report to the distribution list with 60+ hours non-compliance summary. * Preparing reports for finance. * Provide monthly attendance report to Supervisors/Managers. * Validate and submit worked holiday incentive payments for weekly and semi-monthly employees. (for each worked company holiday). * Calculate and submit quarterly bonuses for production team members. * Perform other duties as assigned. The experience we're looking for * High school diploma or GED required. Degree in accounting, finance, or related field preferred. * 1-3 years prior payroll experience preferred. * Proficiency in payroll software like ADP or Kronos preferred. * Must have strong attention to detail, excellent communication, and time management skills. * This is an onsite position located at our Zeeland, MI office. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. US salary ranges USD $57,000.00 - $85,000.00 US pay transparency The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve. If reasonable accommodation is needed to complete your application, please contact *******************************. Reckitt is committed to the full inclusion of all qualified individuals. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Nearest Major Market: Grand Rapids Job Segment: Nutrition, Counseling, Healthcare
$57k-85k yearly 28d ago
Retail Operations Intern 2026
Kalamazoo Growlers
Operations specialist job in Kalamazoo, MI
Internship Objective: The Kalamazoo Growlers are offering an opportunity for current college level students looking to gain real world Sports Merchandise management and sales experience to position themselves for a career in the sports industry upon graduation. About the Organizations: The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 and 2024 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020, 2022 and 2024. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat park located in Kalamazoo's Mayors Riverfront Park is the home field of the Growlers. The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans. Start Date: On or near the start of summer (May 11th) End Date: On or near the end of summer (August 22rd) Academic Qualifications: Declared major or minor in Sport Management or Merchandise (Other majors will be considered including, but not limited to: Marketing and Business) Description of Responsibilities Pre-Season Responsibilities: Coordinate with Merchandise director on orders & Merchandise design Merchandise inventory Merchandise store setup including pre-season cleaning and stocking of items Game Day Responsibilities: Merchandise store setup and operation Cash handling and credit card transactions Employee management and oversight End of home stand inventory reports completed and sent to Merchandise Manager Post Game Responsibilities: General cleaning of merchandise store Merchandise pickup and storage Any other request made by front office personnel Post Season Responsibilities: Collect merchandise and complete inventory of collected items Cleaning & organization of merchandise stand and storage room Desired Skills and Qualifications: Ability to work within a team environment Excellent written and verbal communication skills, including correct grammatical usage Organized, motivated, and able to work independently Team-leadership and adaptability Ambitious and self-initiated Ability to lift 30-50 lbs. Ability to stand for extended periods of time and work in a fast paced environment Previous cash handling experience preferred Other Tasks and activities to include, but are not limited to: Picking up and removing trash Hanging ballpark banners Working concessions outlet as needed Participating in in stadium entertainment Playing Field pick up Office & Clubhouse clean up / organization Fan interaction & engagement Gameday set up Delivery receiving Power washing or other stadium recovery activities Food prep Intern Olympic competitions Working special events Working Battle Creek / Kalamazoo Games Player Food delivery / pickup Merch modeling, sorting, displaying Create / participate in promotional videos Community gorilla marketing campaigns No Compensation. The extent to which the Intern and the Company clearly understand that there is no expectation of compensation. The Intern understands that they are not entitled to wages for their time spent in the internship. The intern agrees that he/she will be compensated in knowledge, education, and experience as consideration for the duties/responsibilities that he/she will undertake during the duration of this agreement. Housing & Living Expenses: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer. Company will provide $600 monthly stipend to assist in covering living expenses such as food, gas and housing. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$32k-42k yearly est. 60d+ ago
Commercial Loan Processing Specialist
Mercantile Bank 4.0
Operations specialist job in Comstock Park, MI
Job Description Due to its continuing high levels of success, Mercantile Bank of in Grand Rapids, Michigan is looking to add another full-time Commercial Loan Processing Specialist to its growing Commercial Loan Operations Team. Are you ready to take our career to the next level with a stable and respected financial institution? Would you like to work for a supportive organization that listens to suggestions? If so, please read about this amazing opportunity in the field of commercial loans! Core Responsibilities: Load closed commercial loans onto our core loan processing system Use your amazing attention to detail skills to verify accuracy and proper documentation Build and maintain loan files and work on daily loan operations report items Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Commercial Loan Processing Specialist, you play a key role in the commercial lending process working with our loan accounting system. Among other duties, you are primarily responsible for loading closed commercial loans onto our core loan processing system, verifying provided data for accuracy and quality. Attention to detail is paramount as you complete these loan transactions as well as maintenance requests, ensuring proper documentation is maintained and proper approvals are obtained. You will also spend time building and maintaining loan files along with working daily loan operations report items to ensure that files are complete, accurate, and in compliance. Since policies and regulations often change, you maintain a thorough working knowledge of regulations and compliance policies, especially as they apply to commercial lending operations. Your friendly demeanor and positive attitude make you a pleasure to work with. You have a great feeling of accomplishment as each loan task is completed successfully! What We're Looking For To thrive as a Commercial Loan Processing Specialist at Mercantile Bank, several key skills and qualifications are essential. You should be able to effectively prioritize multiple tasks while being meticulous. Effective communication skills and interpersonal skills are crucial, as you will interact and collaborate with team members. Are you friendly and tactful? Can you remain distraction-free while you work? If so, you might just be perfect for this loan processor position! Requirements: High school diploma or equivalent 2+ years of relevant experience 1+ years of banking experience with basic understanding of operational processes Proficient in Excel and Word Problem solving skills and ability to prioritize Working knowledge of documentation guidelines and lending regulations Good written, oral and interpersonal communication skills Ability to work overtime when necessary Preferred Qualifications: Bachelor's degree in business This position will be onsite at our location in Alpine, MI. Office hours are Monday-Friday, 8:00am - 5:00pm. Job Posted by ApplicantPro
$52k-86k yearly est. 29d ago
Retail Inventory & Operations Specialist
Stash Ventures 3.9
Operations specialist job in Cedar Springs, MI
At Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Through all our companies: High Minded, Timber Cannabis Co., and Cloud Cannabis Co., we strive to offer not only the opportunity to grow and learn, but to develop and become the best you that there is! At Stash Ventures, we live true to our core values to not only better ourselves, but better the communities we live in and do business in. We Connect, Care, Be Authentic, Inspire, and Drive the Business. We are easy to do Business with and focus on Adaptability, Diversity, Inclusivity. Our focus is on Education, Diversity, and Inclusion - Both Employee and Customer. We are in love with our customers and their needs. We offer consistent, reliable, efficient, honest, and high-standard work and products. We strive to give back to the communities where we live and work. The Operations Specialist plays a critical role in ensuring the smooth and efficient operation of our dispensary. This position is responsible for overseeing day-to-day operations, ensuring compliance with all regulations, managing inventory, supporting sales efforts, and maintaining a high level of customer service. The Operations Specialist works closely with staff to ensure all operational standards are met, troubleshoot issues as they arise, and implement process improvements to enhance efficiency and productivity. This role requires a strong understanding of the cannabis industry, excellent organizational skills, and the ability to multitask in a fast-paced environment. Essential Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations: Oversee operational execution, ensuring all policies and procedures are followed. Work with the General Manager to manage the ordering of supplies using the Supplies Checklist. Oversee building maintenance and communicate needs to GMs or ODMs. Communicate policy changes to GMs and ASMs. Direct and monitor security personnel, if applicable. Investigate and prevent asset loss with the loss prevention team (internally and externally). Assist with the execution of all opening and closing checklists. Conduct a weekly store walkthrough using the maintenance checklist to ensure facilities are well-kept and fully operational. Investigate and prevent asset loss through regular inventory audits. Collaborate with the GM and DMs on merchandising strategies and delegate stocking and merchandising tasks to team members. Compliance: Execute a weekly CRA compliance store walkthrough using the Compliance Checklist and ensure it is sent to DMs on a scheduled basis. Ensure that the store and team members always operate within the guidelines and standards of state and CRA rules. Bring concerns of non-compliance to the GM and DMs Conduct weekly scale calibrations for all flower scales in the building. Communicate any products that arrive without proper compliance labels to leadership. Ensure all waste is documented on the waste log and handled according to company standards. Perform Metrc conversions and assign new package tags to items as needed. Create outgoing manifests on Metrc. Sales: Monitor inventory KPIs by utilizing reporting tools. Build Metrc sales receipts when necessary. Check integration audits daily and report any discrepancies to the GM and DMs. Coordinate and partner with upper management to drive the success of promotions and inventory sell-through via BI tools. Ensure visual standards are set in accordance with company direction. Inventory: Ensure audits are done according to schedule and completed on time. Ensure orders are received accurately and according to policy. Ensure inventory compliance with state laws and accuracy for accounting purposes. Monitor inventory to ensure all product from the vault is on the sales floor using the store actions report in BI tools. Manage inventory levels (overseeing what products are selling, what is out of stock, moving vs. non-moving products) and submit product requests on the product request template weekly. Review expiring/aging products weekly with the GM for aging inventory discounts and special promotions. Assist leadership with managing returns and wasted products. Ensure bulk flower jars are filled and kept full throughout the day. Destroy all waste and faulty products weekly in accordance with company policies and procedures. Make necessary inventory adjustments and report significant discrepancies to the GM and DMs. Conduct scheduled cycle counts according to company policy. Check aging inventory and tag aged items according to company SOPs. Staff: Maintain an environment that embodies our 5 promises while inspiring and encouraging the growth and engagement of team members. Motivate and inspire to create a warm, respectful, and friendly work atmosphere for all staff in adherence to company brand values. Strive to minimize interpersonal conflicts and foster a positive work environment to enhance overall morale. Inform team members of new and interesting products. Coordinate with leadership to communicate when products are running low or completely out of stock. Accounting: Conduct vault counts on a scheduled basis. Oversee invoicing processes with the GM and ODM to reduce the risk of error. Submit vendor credit requests when necessary, using standard email templates. Communicate aging/expiring products to vendors, DMs, and the buying team via email to arrange vendor-supported promotions 45-60 days before expiration. Submit all product invoices through the established process. Additional Expectations: Expected to work 40 hours in the store per week. Assist with setting up company events at the store level. Help with Higher Hopes' philanthropic initiatives. Minimum Qualifications (Knowledge, Skills, and Abilities): High School diploma or equivalent is required. At least two (2) years of inventory management experience is preferred Knowledge of the cannabis industry and compliance rules typically acquired through experience in the industry. Must be at least 21 years of age and able to undergo a background check. Must be able to accommodate scheduling expectations, including weekends, holidays and evening hours. Foster a positive work environment where team members are motivated to work well together. Ability to develop good relationships with support teams. Results-driven. #ENGHP
$51k-81k yearly est. 3d ago
Payment Processing Specialist
Stenger & Stenger Pc 3.5
Operations specialist job in Grand Rapids, MI
About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 12 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: We are seeking a skilled Payment Processing Specialist to join our team and play a key role in maintaining our firm's financial integrity. This position is responsible for the efficient and accurate processing of various payment types while ensuring timely reconciliation and compliance with financial procedures. The successful candidate will collaborate across departments, providing valuable insights to enhance operational efficiencies within the accounting team. To excel in this role, strong attention to detail and accuracy is essential. The ideal candidate will thrive in a fast-paced environment, managing multiple responsibilities independently while working collaboratively within a team. Proficiency in Microsoft Excel, demonstrated 10-key accuracy, and the ability to learn new software quickly are key qualifications. Strong problem-solving and analytical skills will be critical in navigating complex financial tasks and challenges. Key Responsibilities: Post, deposit, and reconcile mailed-in payments. Prepare and print Direct Checks. Upload and properly post credit card and ACH payments. Research unidentified file payments and handle unposted consumer payments. Void court cost checks. Review and post Non-Sufficient Funds (NSF) payments. Support the team by completing miscellaneous projects and tasks as assigned. Qualifications: Strong attention to detail with a focus on accuracy. Ability to work independently while effectively collaborating within a team environment. Thrive in a fast-paced setting, managing multiple tasks efficiently. Proficient in Microsoft Excel and capable of learning new software quickly. Demonstrated 10-key proficiency with high speed and accuracy. Highly organized, with excellent time management skills. Strong problem-solving and analytical abilities to tackle complex tasks and challenges. Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges
$123k-157k yearly est. Auto-Apply 40d ago
Branch Operations Specialist (Kalamazoo, MI)
Oppenheimer & Co. Inc. 4.7
Operations specialist job in Kalamazoo, MI
Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: Assist in maintaining the day to day operations to ensure operational excellence Support client onboarding process Maintain and process documents Assist with audit preparations Communicate effectively and efficiently with home office personnel Interact and support branch staff and all levels of management Interact on routine/sensitive matters Ensure that all documents are sent to home office in a timely manner Cross training within other positions in the Operations area Willing and able to take on additional tasks Qualifications: FINRA Registration: SIE and Series 99 required (Within 6 months of hire) Brokerage operations experience Strong attention to detail and accuracy Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills
$54k-78k yearly est. 22d ago
Operations Specialist
Adapthealth LLC
Operations specialist job in Kalamazoo, MI
Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
$41k-67k yearly est. 17d ago
Sr. Consumer Lending Specialist
Advance America 4.3
Operations specialist job in Kalamazoo, MI
Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Health/Life Benefits 401(k) Savings Plan with Company Match Paid Parental Leave Company Paid Holidays Paid Time Off including Volunteer Time Tuition Reimbursement Business Casual Environment Rewards & Recognition Program Employee Assistance Program To learn more about Advance America visit the Advance America Website. Position Summary The Senior Consumer Lending Sales Specialist (Sr. CLSS) is a performance-based, hands-on role that drives exceptional customer service while exceeding individual and branch sales goals. This position requires demonstrated expertise in customer relationship management, analytical skills, and proven success in sales and customer acquisition. The Sr. CLSS leads by example and mentors team members while actively contributing to branch success through exceeding performance metrics defined by management and excelling in marketing and collection efforts. All responsibilities must be executed with expert knowledge of federal and state regulations while ensuring strict adherence to established company policies, procedures, and practices. Job Responsibility Customer Service Sales, Marketing & Customer Acquisition Excel in multi-channel customer acquisition, consistently surpassing sales goals Deliver exceptional customer experiences while managing complex loan portfolios Provide financial solutions aligned with customer goals and needs Champion customer relationships to achieve strong portfolio growth and retention • Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth. Serve as a subject matter expert, sharing best practices and mentoring colleagues Exemplify company core values through professional excellence and effective handling of customer relationships Operations & Compliance Surpass branch financial objectives and metrics Demonstrate expert knowledge of company policies, state and federal regulations Maintain highest standards in cash controls and security Excel in documentation accuracy and completeness Achieve superior results in collection activities Team Collaboration Serve as a role model in team environment by sharing expertise with colleagues and recommending process improvements Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements Job Responsibilities Cont. Education Required High School Diploma or equivalent required; some college preferred. Experience Required Demonstrated track record of high performance in sales and/or customer service, with proven success in meeting or exceeding goals. Minimum of 3-5 years of proven achievement in one or more of the following areas: sales, retail, banking, or collections, with documented results in customer relationship management and revenue growth. Knowledge Required Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships. Physical Requirements Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division) Competencies Action-OrientedTeamworkSales and Customer Acquisition - Branch Customer CentricityProduct KnowledgeCustomer CommitmentPurpose-DrivenVision-DrivenTravel Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities. Attire The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business. Other Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 45725
$68k-107k yearly est. 56d ago
Stadium Operations Intern 2026
Kalamazoo Growlers
Operations specialist job in Kalamazoo, MI
Internship Objective: The Kalamazoo Growlers are offering an opportunity for current college level students looking to gain real world Stadium Operations experience to position themselves for a career in the sports industry upon graduation. About the Organizations: The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 and 2024 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020, 2022 and 2024. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat park located in Kalamazoo's Mayors Riverfront Park is the home field of the Growlers. The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans. Start Date: On or near the start of summer (May 11th) End Date: On or near the end of summer (August 22rd) Academic Qualifications: Declared major or minor in Sport Management or General Management (Other majors will be considered including, but not limited to: Marketing, Food Management, and Business) Description of Responsibilities: Each Assistant Director of Stadium Operations will be responsible for the oversight of specific concessions locations. Responsibilities include but are not limited to: Concessions location oversight Assist with Game Day Staff / Concession Employee Management Food & beverage inventory & tracking for assigned areas Assist with food & beverage re-orders Assist with scheduling & payroll of concessions employees Food & beverage waste management & tracking Ensure food quality control Assist with the quality control of ballpark cleaning and maintenance, including preemptive maintenance Stadium Cleanliness and Upkeep supervision Desired Skills and Qualifications: Availability to work all games and events Must be a team player with strong leadership skills Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude Previous internship or job in ballpark operations is a plus but not required Cash handling experience preferred Customer Service & Management experience preferred Food experience preferred Ability to multi‐task and handle responsibility Self‐ motivated and ability to take initiative Skills with various power tools, and in different maintenance areas is a plus Proficient in Microsoft Office and Google Sheets The ability to work extended hours upwards of 14 hours and lift 50 lbs. Other Tasks and activities to include, but are not limited to: Picking up and removing trash Hanging ballpark banners Working concessions outlet as needed Participating in in stadium entertainment Playing Field pick up Office & Clubhouse clean up / organization Fan interaction & engagement Gameday set up Delivery receiving Power washing or other stadium recovery activities Food prep Intern Olympic competitions Working special events Working Battle Creek / Kalamazoo Games Player Food delivery / pickup Merch modeling, sorting, displaying Create / participate in promotional videos Community gorilla marketing campaigns No Compensation. The extent to which the Intern and the Company clearly understand that there is no expectation of compensation. The Intern understands that they are not entitled to wages for their time spent in the internship. The intern agrees that he/she will be compensated in knowledge, education, and experience as consideration for the duties/responsibilities that he/she will undertake during the duration of this agreement. Housing & Living Expenses: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer. Company will provide $600 monthly stipend to assist in covering living expenses such as food, gas and housing. Credit: College credit towards a major, minor or general elective available We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$32k-42k yearly est. 60d+ ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Grand Rapids, MI?

The average operations specialist in Grand Rapids, MI earns between $33,000 and $85,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Grand Rapids, MI

$53,000

$33,00010%

$53,000Median

$85,00090%

What are the biggest employers of Operations Specialists in Grand Rapids, MI?

The biggest employers of Operations Specialists in Grand Rapids, MI are:

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Operations Specialist Grand Rapids, MI Jobs

Operations specialist jobs in Grand Rapids, MI

Retail Inventory & Operations Specialist

Payment Processing Specialist