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  • Insurance Operations Specialist

    Lead Advisor

    Operations specialist job in Skokie, IL

    Our Client, a leading wealth management firm, is seeking an Insurance Operations Specialist to support our insurance operations. This role is essential for maintaining the operational backbone of our insurance processes, ensuring efficiency, accuracy, compliance, and exceptional customer service. The ideal candidate will have a strong understanding of insurance products. This opportunity offers hands-on experience and growth within the company. Our Client is dedicated to adopting new technologies and processes to deliver an outstanding client experience with superior outcomes. We have offices in Skokie and McHenry, IL, and offer a flexible hybrid schedule. Our Values · Do the Right Thing… Always · Innovative in Our Approach · Exceptional Service · Respectful to All · Always be Growing Primary Duties · Insurance Operations · Guide clients through the underwriting process for life, disability, long-term care, and annuities. · Provide support for servicing insurance products. · Manage policy changes and service requests, including premium payments, handling late payments, processing loans, and updating beneficiaries or titles. · Prepare insurance illustrations for both new and existing policies. · Assist in processing disability, long-term care, and death claims. · Collaborate with the investment and planning teams on insurance services when needed. · Requirements/Licensing · Extremely detail-oriented and organized, with the ability to manage multiple tasks effectively. · Team-oriented and collaborative. · Growth-minded individual, with a proactive approach to learning and professional development. · Strong oral and written communication skills for clear client and team interactions. · Familiarity with Microsoft Office Suite (Outlook, Excel, OneNote, Word) · Existing Life and Health insurance licenses preferred. If not licensed, expected to be licensed within the first 90 days of employment (company support provided for licensing preparation and exams).
    $44k-71k yearly est. 1d ago
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  • Operations Specialist

    Us #1364 Federal Credit Union

    Operations specialist job in Portage, IN

    Salary Classification: Non-Exempt Reports to: Branch Manager At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions. The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union's internal and external service goals and works closely with frontline teams to ensure member needs are met. Key Responsibilities · Process ACH files, wire transfers, share drafts, ATM processing, and card transactions. · Reviews all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements · Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures. · Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests. · Assist with IRA administration and validate cross-departmental data entry. · Support handling of deceased member accounts and dormant accounts. · Work E-Oscar disputes and ensure timely credit bureau corrections. · Finalize wire approvals and provide expertise on fraud and dispute resolution. · Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules. · May perform other duties related to general operations of the credit union. Qualifications: Required: · Minimum 2 years of experience in financial institution operations or back-office roles. · In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures. · Strong understanding of credit union regulations and operational risk management. · Excellent analytical, and organizational skills. · Strong collaboration and communication skills, especially cross-functionally. Preferred: · Experience working in a credit union or similar regulated financial institution · Knowledge of NCUA regulatory reporting requirements · Experience with credit union core systems Additional Expectations · Standard office environment, ability to sit for extended periods and perform tasks using a computer · Occasional travel may be required for training or audits We are an equal opportunity employer
    $40k-65k yearly est. 4d ago
  • SAP - Quality Management - QM - Senior - Consulting - Location OPEN

    Ernst & Young Advisory Services Sdn Bhd 4.7company rating

    Operations specialist job in Chicago, IL

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. The opportunity We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making. Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs. Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives. Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities. Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs. Perform field and value mappings associated with data conversion efforts. Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete. Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing. Work on the development training materials incorporating requirements and deliver end user training or ‘train the trainer' workshops according to the training plans/schedules. Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations. Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success. Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components. Skills and attributes for success To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial. On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities.You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact: Strong analytical and decision-making abilities. Proficiency in technology business requirements definition and analysis. Experience in system configuration design and technology cost-benefit analysis. Ability to manage client relationships and communicate with impact. To qualify for the role, you must have Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules. Strong technical skills in application functional design. Expertise in technology business requirements definition, analysis, and mapping. Capacity for critical thinking and complex problem-solving. Strong written and verbal communication, presentation, client service and technical writing skills. Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies. A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. Ideally, you'll also have Prior consulting industry experience or deep functional experience. SAP certification(s). Experience with at least one full cycle implementation of your core module. What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. #FY26SAP What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr
    $122.9k-213.4k yearly 3d ago
  • Operations Associate

    Peopleshare 3.9company rating

    Operations specialist job in Schaumburg, IL

    Operations Associate-Bilingual Mandarin/English fluency required. We are seeking an Entry-Level Operations Support Specialist to join our operations team. This role is critical in ensuring smooth day-to-day logistics operations, supporting internal teams, and maintaining strong communication with clients and partners. Mandarin fluency is desired. as you will interact with Mandarin-speaking clients and vendors. Key Responsibilities Assist in coordinating shipments, tracking deliveries, and resolving operational issues. Communicate with clients, vendors, and internal teams to ensure timely and accurate information flow. Prepare and maintain documentation related to logistics operations (invoices, shipping documents, etc.). Monitor inventory and assist with order processing. Support the operations team with administrative tasks and data entry. Identify and escalate potential delays or issues to management promptly. Qualifications Fluent in Mandarin and English (spoken and written) desired, not required. Bachelor's degree in Business, Logistics, Supply Chain, or related field (or equivalent experience). Strong organizational skills and attention to detail. Excellent communication and problem-solving abilities. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Ability to work in a fast-paced environment and manage multiple priorities. Preferred Skills Previous internship or experience in logistics or operations is a plus. Familiarity with logistics software or ERP systems. Why Join Us? Opportunity to grow within a leading logistics company. Collaborative and supportive team environment. Competitive salary and benefits package. On-site, in the office 4 days a week as this offers the chance to immerse yourself in the energy of our headquarters, collaborate with the founder, and experience our new customer experience center. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-36k yearly est. 13h ago
  • Warehouse Operations Associate

    Contel Inc. 3.9company rating

    Operations specialist job in Saint Charles, IL

    Contel Inc is a Telecommunications company located in St Charles, IL that is a recognized leader in the Telecommunication and Communication installation industry, providing services throughout North America. Role Description This is a full-time on-site role of Warehouse Operations at Contel. The Warehouse Operations personnel are responsible but not limited to overseeing day-to-day warehouse operations, including inventory management with excel and databases, tool management, organizing stock, maintaining inventory levels, processing, packing, preparing packages for shipment, assemble/manufacture products, and organizational tasks. This role also requires collaboration with teams to maintain and improve warehouse processes. Qualifications Strong within Excel, Word, & Outlook Highschool diploma or equivalent required Experience in a warehouse environment, preferred Strong organizational and time management skills, with the ability to multitask and prioritize effectively Ability to work efficiently and accurately in a fast-paced environment with attention to detail Ability to work well in a team environment and demonstrate flexibility to adapt to changing operational needs Excellent verbal and written communication skills Ability to lift up to 50 lbs unassisted Ability to operate standard warehouse equipment, including pallet jacks, forklifts, hand trucks, etc Process, pack and prepare orders for shipment accurately Perform material handling activities such as receiving and appropriately packing, unpacking, and storing incoming shipments, materials, parts, and tools Communicate with Manager/Supervisor to perform job tasks in a timely manner Maintain a clean and orderly warehouse environment Fork Lift Certified is a plus Wiring Assembler Manufacture cable/harness products. Can read and interpret work Instructions, schematics, wire lists, and drawings. Ensures the quality of the hardware is maintained and company procedures are followed. Ensures work is done with completeness and accuracy. Provides regular communication to shop supervisor and company management on status and technical issues. Wiring Assembler Qualifications and Requirements No experience necessary. Will train Ability to read and interpret blueprints Ability to use measuring devices such as tape measures Ability to use basic hand tools such as cable cutters and crimpers Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance Payment frequency: Paid weekly Schedule: 8 hour shift Day shift Monday to Friday No weekends Work Location: In person
    $23 hourly 4d ago
  • Senior General Liability Litigation Specialist

    Thebest Claims Solutions 4.1company rating

    Operations specialist job in Chicago, IL

    Our client, a National Carrier is looking for a Senior Litigation Claims Specialist for their remote opening. This employee will need to be well-versed in coverage of CGL Policies and writing Coverage Letters. Requirements: 5+ years of general liability claims handling experience 2+ years of litigation experience Advanced knowledge of general liability, product liability, umbrella policy coverages Experience writing Denial letters or Reservation of Rights letters
    $47k-86k yearly est. 1d ago
  • Operations Coordinator

    Adex Corporation 4.2company rating

    Operations specialist job in Downers Grove, IL

    Schedule: Hybrid; M & F are WFH, Tues- Thurs in the office Possible local travel (10-15% max) Expenses: Mileage only if traveling for approved business purposes Top Skills: Telecom/wireless experience, self-motivated, intermediate knowledge of MS-Excel, Agile and Power BI. Data review and report experience. Permit/License exp is helpful. Operations Coordinator- Network Position Summary Supports a team (Region, District, Area, or Functional group) with assigned tasks, projects and could include, but is not limited to, the following: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines, provides regular and timely reports highlighting variances as they arise and managing office locations (supplies, meeting support). Essential Job Functions Updates necessary tracking system(s) to ensure that status updates are maintained with complete accuracy, including third party management systems. Creates and distributes correspondence relevant to the team, project or program (internal and external). Assists with administrative preparation for various meetings. Communicates issues to management prior to reaching critical status. Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness. Provides ad hoc reports as requested. Provides additional administrative support as required. Prepare and submit for purchase orders and processing of contractor invoices Event preparation & coordination Education/Certifications High school diploma or equivalent Associate's degree or equivalent work experience preferred Experience/Minimum Requirements One (1) to three (3) years in a telecom related environment with project coordination and/or administrative support experience is required Data review and reporting experience is preferred Permitting/Licensing experience is preferred Other Skills/Abilities Computer skills using Microsoft Office and ability to quickly learn a variety of new tracking and software programs Excellent organizational/administrative skills Strong interpersonal skills Strong Excel, Visio, Word, PowerPoint, and Smartsheet skills Ability to thrive in a dynamic problem solving environment Ability to multi-task in a fast paced environment Customer service orientation with a strong problem solving approach Strong communication skills Working Conditions Works in a normal office setting with no exposure to adverse environmental conditions.
    $34k-49k yearly est. 4d ago
  • Specialist, Workplace Operations and Corporate Services

    Relativity 4.7company rating

    Operations specialist job in Chicago, IL

    Posting Type Onsite The Workplace Operations Specialist supports onsite workplace operations for our Chicago HQ office, delivering a welcoming front-of-house experience while maintaining operational readiness and physical security. This role is the onsite physical security system (Genetec) subject matter expert, owns reception and visitor/employee intake, and serves as the backup owner for compliance ticketing. The position is full time and requires on site attendance five days per week. This role reports to the Workplace Operations Manager. Job Description and Requirements Responsibilities *Maintain physical security and related processes:Manage Genetec (badge creation, access levels, camera monitoring, reporting), performfirst linetroubleshooting, review reports, investigate discrepancies, and escalate security or compliance concerns. *Reception and visitor management:Staff front desk; verify IDs; issue badges; enforce entry protocols (no tailgating, no unattended visitors); notify hosts;maintain Mail Room, Coat Closet, and onsite storage; answer phones and handle general inquiries. *Ticketing and compliance backup:Monitor Facilities Service Desk (Jira) during CST business hours; triage, assign, document, and communicate ticket status; act as backup owner for compliance tickets-follow remediation playbooks, coordinatecross-functionalfollow up(Security, Legal, HR, Facilities, IT), escalatehigh-riskitems to Senior Specialist/Compliance, and provide documented handoffs. *Partner with IT and internal teams:Coordinate new hire, visitor, and contractor requirements with IT to ensure SOP and security compliance; partner with teams tomaintainequipment, digital signage, and onsite storage. *Facilitiescoordination and vendors:Coordinate and supervise maintenance contractors and vendors for building systems, appliances, electrical systems, and repairs; build and manage vendor relationships. *Admin,inventoryandlogistics:Scan mail/packages; coordinate pickups and deliveries; perform recurring inventory checks; reorder consumables;maintainrecords and flag shortages. *Peopledevelopment and coverage:Act as a coach and mentor for junior team members; train facilities staff in remote locations; serve as backup supervisor for CWSP interns and as backup for select administrative positions. *Emergency response and space planning:Respond to emergencies or urgent issues and report appropriately;assistin planningoptimalutilizationof office space and resources. *Continuous improvement and operations:Research and implement systems for office management and organization; help manage inhouse signage and digital displays; suggest workflow and checklist improvements;demonstrateconsistent commitment to core company values. Preferred Qualifications *3-5 years in workplace operations, facilities, reception, or related roles. *Experience with Genetec or similar access control systems, visitor management platforms, and Jira or equivalent ticketing systems. *Proficiencywith Microsoft Office Suite and basic office technology troubleshooting. * Strong vendor management, coaching, andcross-functionalcollaboration skills. * Ability to manage multiple tasks, adapt to shifting priorities, and work efficiently under pressure. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $60,000 and $90,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Blueprints, Budgeting, Facility Management, HVAC Systems, Inventory Management, Plumbing, Project Management, Space Planning, Troubleshooting, Vendor Management
    $50k-64k yearly est. 3d ago
  • Pricing And Contracts Specialist

    Kay and Associates, Inc. 4.3company rating

    Operations specialist job in Buffalo Grove, IL

    Kay and Associates, Inc. (KAI) has provided high-quality and cost-effective engineering and technical services since its establishment in 1960. Recognized as a leading provider for the U.S. Navy, Marine Corps, Air Force, and international clients, KAI specializes in aviation maintenance, contractor support services, and logistics services. With certifications like AS9100D, AS9110C, and ISO 9001:2015, KAI delivers exceptional contract management and technical support worldwide. Headquartered in Buffalo Grove, IL, KAI supports diverse industries and government entities, including NASA and defense agencies globally. Role Description This is a full-time on-site role located in Buffalo Grove, IL, for a Pricing and Contracts Specialist. In this role, the specialist will develop and analyze pricing strategies, prepare and manage contractual agreements, negotiate terms with clients and vendors, and ensure contract compliance. The role also involves collaborating with internal teams to assess business needs and provide effective contract management solutions. Qualifications Proficiency in Analytical Skills for developing and evaluating pricing strategies Expertise in Contract Negotiation and managing Contractual Agreements Strong Communication skills to collaborate effectively with internal teams, vendors, and clients Experience in Contract Management to support compliance and lifecycle activities Attention to detail and ability to work in a fast-paced environment Relevant experience in a similar role is preferred Bachelor's degree in Business Administration, Finance, or a related field
    $62k-99k yearly est. 4d ago
  • Loan Operations Clerk

    Horizon Bank 4.5company rating

    Operations specialist job in Michigan City, IN

    Responsible for daily tracking of consumer and mortgage insurance, input of loans, loan verification and loan check-ins, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Work within a team to ensure loans progress through the pipeline efficiently and effectively. Principal Accountabilities Provide support for sales, consumer loan and mortgage department personnel as needed. Meet or exceed the stated Service Guarantee commitments. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), as well as quality of documentation, timeliness and volume of loans closed. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events. Duties Sort and distribute incoming insurance mail and track all non-escrowed mortgage-secured loans over $100K and forward to vendor. Handle daily mortgage insurance mail and review the mortgage insurance cancellations and reinstatements. Forward cancellations to our vendor for mortgage secured loans so that letters are sent. Process monthly PMI disbursements to meet the due dates. Process incoming daily contracts within 24 hours of receipt Review files for missing items and notify dealer of any missing items Monitor the Credit Admin InBox and process all requests prior to 4:00 pm on same day Cash incoming indirect contracts accurately Check in all loan packets received from sales offices and track outstanding packets to ensure receipt of the final signed documents. Book consumer, indirect, mortgage and commercial loans and board onto the FISERV Signature Core Banking System. Ensure all outstanding billings, such as appraisal, recording, or title fees, have been received and processed by Credit Admin Review daily and monthly tickler reports and ensure that the ticklers are being reviewed and cleared. Review and update the daily new loan report for mortgage verification and review the Loan Coupon journal daily for any coupon book order errors Perform loans verification on mortgage, consumer, and commercial loans and prepare documents for CBS input and imaging Communicate with Loan Officer and title companies when loans are ready to schedule closing appointments Conduct final loan quality credit checks Prepare disbursement checks and arrange wire transfers Perform post-closing verifications Accurately and promptly prepare payoff letters, as well as release of mortgages or other collateral Review draw requests on commercial lines of credit and construction loans to ensure funds are disbursed within the guidelines of the loan approval. Re-verify loan criteria as needed. Review paid loans prior to releasing collateral. Maintain file coverage for team members out of office, provide back up support for consumer declines, credit score disclosure letters, scanning files into Metavante imaging system. Process all insurance premium disbursements as scheduled. Contact insurance companies for missing bills. Assist with maintenance items such as automatic transfers, due date changes and payment amount changes as well as HELOC check order requests Ensure all auto debits and/or HELOC orders are completed timely Complete Indirect Audits and ensure required lien documentation and cip verification is in file Process ATM/ACH/return checks Verify and balance ACH worksheet and resolve discrepancies daily Balance workstation and resolve discrepancies daily Report suspicious transactions or unusual occurrences to supervisor. Conduct and document periodic risk reviews and run reports as needed Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions. Maintain customer confidence and protect bank operations by keeping information private and confidential. Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks Other duties as assigned Qualifications & Skills High school diploma or equivalent with a minimum of 2 years' experience processing mortgage, consumer, commercial and/or small business loans. College degree in business, finance or related field of study preferred. Knowledge of agency guidelines and industry standards as they relate to mortgage, consumer, commercial and/or small business Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers. Accuracy and ability to prioritize daily goals. Ability to follow detailed instructions and a wide range of procedures requiring sound judgement. Ability to perform complex mathematical computations using various business machines and/or computers. Must have proficient typing and computer skills. Core Competencies Attention to Detail Conflict Management Time Management Results Focused Regulatory Compliance Relationship Building Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $31k-35k yearly est. 3d ago
  • Cash Operations Specialist I

    Federal Reserve Bank of San Francisco 4.7company rating

    Operations specialist job in Chicago, IL

    CompanyFederal Reserve Bank of ChicagoReceive, process, pay out, destroy and validate currency in a highly controlled, monitored, regulated and secure environment for a single function in Cash. Strict adherence to a set of defined rules and regulations, including those outlined in the Treasury Currency Operations Manual (TCOM), Custody Control Principles and Standards (CCPS), and internal District Cash Procedures, is required. The level of work required is considered entry and staff must be able to work as part of a custody team and under general supervision. Your Responsibilities: Read, understand and consistently apply educational materials and manuals to perform operational roles in Cash Services. Acquires job knowledge to operate high-speed currency equipment and/or pay and receive currency/coin to depository institutions, achieving challenging production standards and complying with all applicable procedures and controls. Balances deposits and processes entries to depository institutions using accounting operating systems and Cash Services unique inventory and processing applications. Navigates complex inventory tracking within relevant accounting systems to record batch statistics/inventory, transfers among internal valuables handling teams and external customers, and other pertinent data elements. Responsible for ensuring the accuracy of automated accounting and transfer records. Transfers and stores significant values and quantities of currency and coin manually or using material handling equipment and maintains custody and accountability throughout completion of these processes. Identifies and alerts management/team to control and procedural exceptions Demonstrates ability to operate in a team environment with high results orientation; displays effective interpersonal skills. Your Background: High school diploma or equivalent Relevant coursework in business, accounting, and/or computer science Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems May be required to obtain counterfeit certification and be able to physically detect counterfeits and altered notes through manual inspection. May be required to maintain certification through semi-annual testing. May be required to receive training and certification to operate material handling equipment as required by OSHA. Ability to work as a team member in a highly sensitive and rigorously controlled and monitored environment. Ability to work 5 days x 8 hours or 4 days x 10 hours Ability to stand for 80% (or up to 100%) of the workday Ability to lift and carry up to 50lbs Ability to push and transport currency containers weighing up to 1500 lbs What We Offer: Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria A continuous learning environment with opportunities to gain new skills and grow your career. Additional Requirements: As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary. This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the , and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require. The expected starting salary range for this position is between $51,600 and $61,100 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicant's relevant experience, skills, internal equity, and alignment with geographic and other market data. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels. Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryOperations Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice
    $51.6k-61.1k yearly Auto-Apply 6d ago
  • Content & Digital Operations Specialist

    Eversight 4.0company rating

    Operations specialist job in Chicago, IL

    Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions * Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. * Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. * Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. * Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. * Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. * Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. * Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. * Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. * Provides operational support for the donor tributes program, including content coordination and updates. * Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. * Maintains organized files, documentation and reporting to support transparency and continuity. * Ensures appropriate use of data, privacy and consent in all digital and communications activities. * Audits activities and adapts execution to improve efficiency and outcomes. * Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. * Demonstrates a commitment to the Mission and Values of Eversight. * Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits * Medical, dental and vision insurance * Generous paid time off * 403(b) retirement plan with company match * Tuition reimbursement * Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $55k-89k yearly est. 2d ago
  • Client Operations Specialist

    Transportation One LLC 4.2company rating

    Operations specialist job in Chicago, IL

    About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want. Job purpose As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature. * This is not a remote position* Duties and responsibilities * Complete all entry and scheduling of shipment orders * Make decisions regarding the best appointment times and schedule appointments accordingly * Grow and develop relationships with your portfolios' partners, shippers, and receivers * Manage and update all shipments within your portfolio * Effectively communicate with customers to understand their supply chain needs * Maintain overall positive client experience * Foster close relationships with existing customers to provide superior customer service * Report and resolve any transit issues or problems to appropriate parties * Efficiently manage the flow of information across departments (Client Management & Procurement) Qualifications * Clear and confident communication with the ability to interact with all departments * Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience * Strong problem-solving skills * Self-motivated with a positive and ethical work attitude * Ability to work in a team environment, while also delivering independent results * Strong commitment to operational excellence and client satisfaction * Detail oriented and ability to multi-task * A combination of the above shall also be considered Benefits * PTO (Paid Time off) + Company holidays * Medical, dental, and vision healthcare * Company paid short term disability, life, and AD&D insurance * Company paid maternity and paternity leave * 401k with company match * Company provided onsite gym membership Compensation Compensation for this role will range between $21.50 - $24 an hour Working conditions General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available. EEO Statement Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
    $21.5-24 hourly 60d+ ago
  • Account Operations Outside Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations specialist job in Matteson, IL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * The role consists of 70% outside work and 30% in office administrative. * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $22.1-33.1 hourly Auto-Apply 2d ago
  • Revenue Operations Specialist

    Midtown Athletic Clubs 4.2company rating

    Operations specialist job in Chicago, IL

    We work at Midtown to inspire people to transform their lives. Our Revenue Operations (RevOps) Specialist does so by supporting the operations, evolution, design, and support of our CRM system. Midtown has implemented HubSpot Enterprise CRM across our entire organization, with Marketing Hub, Sales Hub, Service Hub, and Operations Hub. The system powers our member support system and member communications, new member onboarding process, and marketing and sales prospect funnel. You will partner with our Director of Revenue Operations in maintaining and improving upon the system for our users, members, and prospects, working collaboratively with leaders in marketing, sales, and operations to execute strategy and implement updates within the CRM. The team has a hybrid work model, working out of the corporate office (3611 N. Kedzie Ave) in Chicago, Illinois on Mondays, and Tuesdays. The remainder of the week can be remote or in the office/club, based on individual preference. Overall Function You will work with the Director of Revenue Operations to improve revenue operations systems and processes as well as provide project management and change management support for key initiatives. This role will support internal clients such as Sales, Marketing and Operations as well as execute RevOps initiatives. To be successful in this role, you need the ability to think systematically across multiple business processes, understand both the big picture and small details of a CRM system, work collaboratively to define business objectives and strategy-then translate on that strategy to CRM best practices. Full Work with the Director of Revenue Operations to build HubSpot reports to measure various sales, marketing, and operation service efforts. Collaborate with stakeholders to maintain reports and dashboards that provide insights into sale, marketing and operations performance and key metrics. Identify trends and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the user experience while driving productivity, scalability, and revenue. Help develop documentation, manuals, and training materials on RevOps systems and processes. Participate in system implementation projects including but not limited to requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution. Help troubleshoot issues within HubSpot and escalate as needed. Assist in data management and governance across the RevOps ecosystem, including auditing and cleaning up data, working with team members on data best practices, and helping to establish data governance rules and procedures. Keep abreast of new HubSpot features and functionality and industry trends and best practices in revenue operations. Requirements and Skills Minimum of 2 years' experience in a customer-centric business environment with administrative responsibilities. Minimum of 1 year Administration experience with a CRM HubSpot Sales Software Certification Required. Strong understanding of the HubSpot platform, with the ability to build custom reports, leverage data sets, workflows, custom views. (understanding HubSpot workflows, sequences, and playbooks a BIG PLUS). Strong analytical and problem-solving skills, with experience using data and analytics to improve revenue and inform strategy. Strong project management skills, with the ability to prioritize and manage multiple tasks and projects. Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization. Flexibility and adaptability to change. A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills. Experience working with outside systems that integrate with CRMs (e.g., other CRM systems, phone systems, databases, etc.). Self-motivating, able to assume responsibility and work autonomously in a professional manner. Excellent written and verbal communication skills. Core Competencies: Passionate about helping others. Thrive in a win together mindset. Creative problem solving, always looking to be better than yesterday. Display initiative through curiosity. Welcomes new challenges with a glass half full mentality. Practices empathy and respect. Compensation Starting at $75,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Why Midtown? Join a team that values innovation, excellence, and community. At Midtown, you'll lead a movement-not just a metric-shaping the future of premium fitness and wellness nationwide. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer.
    $25k-34k yearly est. Auto-Apply 57d ago
  • Business Professional Specialist

    Adobe Systems Incorporated 4.8company rating

    Operations specialist job in Chicago, IL

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Hiring Locations: U.S. Various The Opportunity There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context. The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market. Business Goals The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent. Team Traits The BP&C team needs to have the following traits: * New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape. * Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal. * Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers. * New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally. * Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional. * Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach. * Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback. * Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops. Specialist Requirements * Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week. * Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products. * LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more. * Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle. * Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows. * Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond. * Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week. * Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption). * Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users. * Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers. * Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $72k-105k yearly est. 12d ago
  • Sales Operations Specialist

    Sonoma Consulting

    Operations specialist job in Naperville, IL

    Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients. Job Description We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology. Qualifications • Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus. • 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization • Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred) • Experience using a marketing automation tool a plus. • Excellent knowledge of sales organization's business procedures and objectives Additional Information Equal Opportunity Employer Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $62k-102k yearly est. 60d+ ago
  • Sales Operations Specialist

    Jet Support Services 4.0company rating

    Operations specialist job in Chicago, IL

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities: Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. Sales process optimization through the integration of applications and tools. CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. Generate, analyze and present reports. Valuating, documenting, implementing, and communicating the company's best practices and formal processes. Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). Record, vet, and route sales leads. Support with trade shows / exhibitions as necessary. Education and Experience: College education required. Minimum of 2 years of administrative experience. Excellent computer skills with extensive knowledge of Word and Excel. Discretion, ethic, good judgment, initiative, and the ability to work independently. Ability to handle multiple projects simultaneously and set appropriate priorities. Excellent oral and written communication skills. Aptitude for creative thinking and problem solving. Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $65k-70k yearly Auto-Apply 60d+ ago
  • Sales Operations Specialist

    JSSI

    Operations specialist job in Chicago, IL

    For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com. JSSI products and services include: Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value. Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions. Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects. Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter. Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary: The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis. Duties and Responsibilities: * Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. * Sales process optimization through the integration of applications and tools. * CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. * Generate, analyze and present reports. * Valuating, documenting, implementing, and communicating the company's best practices and formal processes. * Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). * Record, vet, and route sales leads. * Support with trade shows / exhibitions as necessary. Education and Experience: * College education required. * Minimum of 2 years of administrative experience. * Excellent computer skills with extensive knowledge of Word and Excel. * Discretion, ethic, good judgment, initiative, and the ability to work independently. * Ability to handle multiple projects simultaneously and set appropriate priorities. * Excellent oral and written communication skills. * Aptitude for creative thinking and problem solving. * Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $65k-70k yearly 60d+ ago
  • Business Specialist

    Abercrombie & Kent USA DMC 3.9company rating

    Operations specialist job in Downers Grove, IL

    The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies. The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards Responsibilities and Accountabilities: Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships. Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America. Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners. Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department. Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales. Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market. Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making. Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales. Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives. Skills and Abilities Deep understanding of global business and travel industry practices Proven leadership, organizational, and team development capabilities Strong analytical thinking, commercial acumen, and strategic decision-making Exceptional communication skills (oral, written, and interpersonal) Advanced negotiation and problem-solving abilities Proficiency in Microsoft Office and core business software tools Ability to manage multiple priorities in a fast-paced, deadline-driven environment Education and Additional Experience Bachelor's degree in business, marketing, hospitality, or a related field preferred. Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment. Special Requirements Proven track record of achieving and exceeding sales targets and building successful business relationships. Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics. Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus). Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment. Willingness to travel within the North American region as required. Located near Aventura, FL, or Downers Grove, IL. Salary Range $50k; position is bonus eligible Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $50k yearly Auto-Apply 34d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Hammond, IN?

The average operations specialist in Hammond, IN earns between $32,000 and $80,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Hammond, IN

$51,000

What are the biggest employers of Operations Specialists in Hammond, IN?

The biggest employers of Operations Specialists in Hammond, IN are:
  1. Linde
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