Import Operations Specialist
Operations specialist job in Chicago, IL
D.B. Group America is hiring an Import Operations Specialist at our office located in Schaumburg, Illinois to join our growing team!
In this role, you will handle end-to-end import operations for ocean and air shipments , ensuring smooth coordination, regulatory compliance, and exceptional customer service.
Be a part of our team if you enjoy the challenges of freight forwarding and shipping, and take pride in keeping customers happy through seamless service.
Job Responsibilities
These responsibilities include the following, but are not limited to:
Responsible for timely and accurate flow of information and documents for each process, ensuring shipments are picked up and flown as booked from origin around the globe.
Monitor and manage all in-transit shipments, proactively updating customers on arrival times, delays, or any transit-related issues while ensuring timely freight delivery. Generate invoices promptly and maintain accurate customer records.
Provide high-level customer service to both internal and external stakeholders, addressing complex inquiries and ensuring customer satisfaction.
Ensure timely and accurate documentation submission to customers and brokers for customs clearance, promptly resolving any discrepancies to avoid delays.
Ensure strict adherence to company policies, SOPs, tariff compliance, and industry best practices while maintaining accurate data input in operating systems (CargoWise).
Conduct detailed job costing analysis, ensuring all payables, receivables, and accruals are accurately forecasted and managed as per company guidelines.
Support and mentor junior team members, providing guidance on best practices and process improvements within import operations.
Prepare and submit regular reports to the Branch Manager, providing insights on shipment status, operational performance, and any challenges encountered.
Any other duties/projects as and when assigned by the reporting manager as per business requirements.
Skills Required
• Bachelor's degree preferred
• Minimum 4 years of work experience in the freight forwarding industry.
• Knowledge of import ocean and air freight management.
• Computer Knowledge is a must (Cargowise will be a plus)
• Attention to Details and Organised
• Excellent time management skills and should be able to multitask.
• Good Communication and Customer Service Skills
• Ability to work independently and as part of a team.
Operations Associate
Operations specialist job in Wheaton, IL
Job Purpose:
Brookstone Capital Management, a national Financial Services firm with over $11B in Assets Under Management (AUM), is continuing to grow at a rapid pace and needs to add additional talented people to the team. With such rapid growth, we are looking to fill multiple roles on various teams within our firm. The successful candidates will be high-energy, team-oriented, collaborative individuals who support the needs of the firm's Investment Advisers and their clients. Must be able to successfully operate as a hands-on contributor in a fast-paced, team-oriented, and deadline-sensitive environment.
These roles will be working out of our home office located in Wheaton, IL supporting our network of 700+ Advisers across all 50 states. We are looking for high performing individuals with a strong work ethic, passion for what they do, and positive attitude to join our highly collaborative work environment. This is an incredible opportunity for talented people who want to join a rapidly growing firm that provides diversified opportunities and wants to make a difference in their careers.
Essential Duties & Responsibilities:
Member of a team proactively facilitating the investment process for 700+ Advisers and their 50,000+ clients while understanding the life cycle of each Adviser's business and helping them be as successful as possible
Support Advisor needs including Account Opening, New Business, Trading, Allocation Changes, Portfolio Reporting, Financial Planning, Performance Reporting, Fee Billing, Investments, and other tasks depending on the team you are assigned
Working with Advisers, multiple internal teams, and outside strategic partners including Schwab and Fidelity
Proactively providing high-touch red-carpet Service and Support to Advisers and their firms
Able to work both, independently and collaboratively
Performs other related duties as assigned
Qualifications & Competencies:
Bachelor's degree in Finance, Economics or related field from a four-year college
3+ years of experience in a Financial Services firm preferred.
Able to work both as an individual contributor and as a collaborative team member in a fast-paced work environment
Possesses superior analytical skills
Exceptional Relationship and Client Service skills
Strong verbal and written communication skills
Superior inter-personal skills and decision making judgment
Self-motivated, detail-oriented, and organized
Proficient in Microsoft product suite (Word, Outlook, Excel, PowerPoint)
Strong Excel skills a plus
Why Join Us:
At Brookstone Capital Management, we offer a collaborative work environment where innovation is encouraged, and your ideas are valued. Join us in making a lasting impact on the future of individuals by helping them attain their financial goals and personal dreams. We offer competitive compensation, benefits, and opportunities for professional growth.
Position: Full-time
Location: Wheaton, IL (100% work in office - not a remote/hybrid position)
Benefits: Medical, Dental, Vision, 401(k) w/match, Life, and PTO (paid vacation, sick, and personal time off)
Client Operations Specialist
Operations specialist job in Chicago, IL
About us
Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients.
Put simply, when it comes to transportation, we're the one you want.
Job purpose
As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature.
Duties and responsibilities
Complete all entry and scheduling of shipment orders
Make decisions regarding the best appointment times and schedule appointments accordingly
Grow and develop relationships with your portfolios' partners, shippers, and receivers
Manage and update all shipments within your portfolio
Effectively communicate with customers to understand their supply chain needs
Maintain overall positive client experience
Foster close relationships with existing customers to provide superior customer service
Report and resolve any transit issues or problems to appropriate parties
Efficiently manage the flow of information across departments (Client Management & Procurement)
Qualifications
Clear and confident communication with the ability to interact with all departments
Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience
Strong problem-solving skills
Self-motivated with a positive and ethical work attitude
Ability to work in a team environment, while also delivering independent results
Strong commitment to operational excellence and client satisfaction
Detail oriented and ability to multi-task
A combination of the above shall also be considered
Benefits
PTO (Paid Time off) + Company holidays
Medical, dental, and vision healthcare
Company paid short term disability, life, and AD&D insurance
Company paid maternity and paternity leave
401k with company match
Company provided onsite gym membership
Compensation
Compensation for this role will range between
$21.50 - $24 an hour
Working conditions
General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.
EEO Statement
Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
Operations Coordinator
Operations specialist job in Chicago, IL
As Operations Coordinator, you will support and act as the liaison between the carrier department and our customer base. In this role you will be responsible for making sure the movement of OTR freight across North America is coordinated and executed successfully according to our company “service standards” as well as our customers' needs. This position is responsible for tracking and tracing shipments, obtaining and communicating updates to customers, scheduling deliveries, and managing/ maintaining relationships with existing and new customers.
This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, customer sales, and management team) as well as external customer facing responsibilities. As Operations Coordinator you will be responsible for ensuring that the department maintains an exceptional customer experience. This is an onsite role based out of our River North office.
Skills and Qualifications
• Bachelor's Degree (strongly preferred)
• 1-3 years of logistics (preferred) or related experience (customer service, operations, account mgmt.)
• Professional, prompt, and polished written and verbal communication skills
• Strong interpersonal and relationship building skills
• Ability to identify and resolve problems independently and with sound judgement
• Ability to consistently demonstrate accuracy, thoroughness and dependability in a fast-paced environment
• Persistent work ethic and self-motivation
• Ability to thrive is a start-up environment
• Ability to achieve goals independently and in a team environment
• Bilingual in English and Spanish (preferred)
What We Offer
•Competitive base salary plus an aggressive bonus plan
•Full health benefits and 401k matching
•Energetic, fun, and friendly work environment
•Limitless growth potential
•Casual dress code
•Open door policy - strong engagement and connectivity with company leadership
Compensation
Salary + Bonus + Competitive Commission Structure
About Deploy Solutions Group
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
About the Team
The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
Certificate Specialist
Operations specialist job in Chicago, IL
On-Demand Group is currently seeking for a Commercial Insurance Certificate Specialist for a 6-month contract engagement.
Job Title: Commercial Insurance Certificate Specialist
Job Type: 6-months contract
Job Responsibilities:
Process insurance certificates / policy requests - Commercial Insurance lines.
Act as day-to-day subject matter expert on client policies.
Data management.
Data entry.
Ability to shift between priorities, as needed, throughout the workday while maintaining an established level of productivity using time-management techniques.
Required skills and experience that will lead to success:
Interpreting client requirements and documents.
Data management experience.
Ability to work with data in Excel and proprietary client systems.
Strong communication skills, both written and verbal.
Ability to communicate well with clients, expert professionalism skills required.
Data Entry experience and attention to detail, with exceptional accuracy.
Proficiency in Microsoft Office Suite (intermediate Excel skills required).
Ability to pivot between multiple applications.
Prior experience in the commercial insurance industry will be helpful and considered first.
Education:
College degree preferred or High School Diploma/GED with Equivalent Experience.
The projected hourly range for this position is $18 to $22.
On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.
Legal & Contract Specialist / Paralegal
Operations specialist job in Oak Brook, IL
As a highly organized Legal & Contract Specialist, you will support the company's construction operations by reviewing, drafting, and administering contracts and related legal documents. This position ensures that all project and corporate agreements protect the company's interests, and align with internal risk management and compliance policies. This position will handle highly confidential and sensitive materials pertaining to contracts, financial documents, and other legal matters that involve or affect the Company. This individual will primarily work independently, but also cooperatively with the Legal and Risk Department team members, senior leaders, and operations managers and staff to provide a high level of service by taking a detailed, proactive, problem-solving approach to all matters.
Responsibilities: Essential Duties
Assist House Counsel/Risk Manager in drafting, reviewing and redlining client contracts, subcontracts, lease agreements, confidentiality agreements and vendor agreements.
Coordinate and support project teams in the procurement process for materials and equipment for self-perform projects.
Coordinate and lead the processing of subcontracts and purchase orders for new construction projects. Interface with both Graycor project team members as well as subcontractors/vendors to ensure documents are completed and executed in a timely manner. Provide the initial review and vetting of subcontractor/vendor proposed changes to the standard boilerplate terms and conditions.
Assist House Counsel/Risk Manager in the due diligence prequalification review of subcontractor financial documentation prior to the issuance of subcontracts.Prepare financial review spreadsheet from subcontractor provided financial data as part of the due diligence review.
Lead due diligence, subpoenas, and other various document production projects.
Draft, file and manage various corporate resolutions as well as business entity documents for various corporate entities corporations.
Maintain corporate books and records as requested.
Conduct legal drafting as requested.
Assist House Counsel/Risk Manager and Corporate Claims Manager with the management of various legal matters, disputes, litigation, and strategic projects as requested.
Assist House Counsel/Risk Manager in the maintenance of the general insurance and bonding program.
Assist House Counsel/Risk Manager with monthly reporting for Executive Team meetings.
Other duties as assigned.
Qualification Requirements
Education - Associate's or technical degree preferred. Paralegal certificate a plus. Any legal education a plus.
Years of Experience -5+ years contract administration/negotiation experience. Prior experience working with/in the construction industry experience a plus.
Technology - Proficiency in Microsoft Outlook, Teams, Excel, Word, PowerPoint
Business Acumen - Understanding of basic business concepts, strategies, and risks.
Analytical Skills - Excellent judgment, analytical thinking, and the ability to assess risk and mitigations and make recommendations based on the company's values, vision, business goals and risk appetite.
Innovation - Strong problem-solving/creative skills that drive new business solutions.
Project Management - Strong priority-setting skills, attention to detail and the ability to work on multiple projects at the same time.
Communication - Excellent verbal and written communication skills to allow effective interaction with all levels of the organization.
Growth Mindset - Possesses a growth mindset with a passion for learning new things.
Collaboration - Ability to thrive in a team environment.
Cash Operations Specialist I
Operations specialist job in Chicago, IL
CompanyFederal Reserve Bank of ChicagoReceive, process, pay out, destroy and validate currency in a highly controlled, monitored, regulated and secure environment for a single function in Cash. Strict adherence to a set of defined rules and regulations, including those outlined in the Treasury Currency Operations Manual (TCOM), Custody Control Principles and Standards (CCPS), and internal District Cash Procedures, is required.
The level of work required is considered entry and staff must be able to work as part of a custody team and under general supervision.
Your Responsibilities:
Read, understand and consistently apply educational materials and manuals to perform operational roles in Cash Services.
Acquires job knowledge to operate high-speed currency equipment and/or pay and receive currency/coin to depository institutions, achieving challenging production standards and complying with all applicable procedures and controls.
Balances deposits and processes entries to depository institutions using accounting operating systems and Cash Services unique inventory and processing applications.
Navigates complex inventory tracking within relevant accounting systems to record batch statistics/inventory, transfers among internal valuables handling teams and external customers, and other pertinent data elements.
Responsible for ensuring the accuracy of automated accounting and transfer records.
Transfers and stores significant values and quantities of currency and coin manually or using material handling equipment and maintains custody and accountability throughout completion of these processes.
Identifies and alerts management/team to control and procedural exceptions Demonstrates ability to operate in a team environment with high results orientation; displays effective interpersonal skills.
Your Background:
High school diploma or equivalent Relevant coursework in business, accounting, and/or computer science
Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems
May be required to obtain counterfeit certification and be able to physically detect counterfeits and altered notes through manual inspection.
May be required to maintain certification through semi-annual testing.
May be required to receive training and certification to operate material handling equipment as required by OSHA.
Ability to work as a team member in a highly sensitive and rigorously controlled and monitored environment.
Ability to work 5 days x 8 hours or 4 days x 10 hours
Ability to stand for 80% (or up to 100%) of the workday
Ability to lift and carry up to 50lbs
Ability to push and transport currency containers weighing up to 1500 lbs
What We Offer:
Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
A continuous learning environment with opportunities to gain new skills and grow your career.
Additional Requirements:
As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.
This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the , and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.
The expected starting salary range for this position is between $51,600 and $61,100 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicant's relevant experience, skills, internal equity, and alignment with geographic and other market data.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.
Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryOperations Family GroupWork ShiftFirst (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels.
Privacy Notice
Auto-ApplyOperations Specialist (Wealth Management)
Operations specialist job in Chicago, IL
The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services. We are proud that our intentional culture results in strong employee engagement, entrepreneurship and empowerment, with ongoing opportunities for volunteerism and advancement. Mesirow has been named one of the Best Places to Work in Chicago by Crain's Chicago Business multiple times and is one of Barron's Top 100 RIA firms. At Mesirow, we invest in what matters: our clients, our communities, and our culture.
Our Wealth Management business provides investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $12B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals.
As a Schwab Operations Specialist, you will be a key member of our operations team, primarily supporting the firm's relationship with Charles Schwab, one of our primary custodians. This role is responsible for assisting with account opening, billing, and addressing operational questions related to Schwab, while ensuring a seamless experience for our front office teams and clients.
Responsibilities:
* New Accounts & Maintenance: Facilitate the account opening process and manage maintenance requests for client accounts held at Schwab, Fidelity, and other custodians utilized within Wealth Management, ensuring accuracy and compliance with firm policies.
* Operational Support: Serve as a key resource for front-office and support staff, addressing Schwab-related inquiries.
* Billing: Assist with billing functions related to investment accounts, ensuring accuracy and timely processing.
* Compliance & Risk Management: Ensure workflows align with internal risk controls and comply with firm policies, industry regulations, and custodial requirements.
* Collaboration & Problem-Solving: Work closely with other members of the middle office team to resolve internal and client-facing issues efficiently.
* Process Improvement: Assist with implementing and testing new systems, processes, and procedures to improve operational efficiency and enhance the client experience.
Qualifications:
* Bachelor's degree required
* Minimum of two years' experience of operations experience in financial services, preferably in wealth management.
* Prior experience working with Charles Schwab's custodial platform is highly preferred.
* Strong proficiency with technology and a demonstrated ability to learn new platforms quickly.
* Detail-oriented with strong organizational and problem-solving skills.
* Ability to multi-task and manage priorities in a fast-paced environment.
* Strong interpersonal and communication skills, with a service-oriented mindset.
* A collaborative and proactive approach to problem-solving.
In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $60,000 and $75,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a performance based bonus and the Mesirow benefit program.
EOE
Exchange Operations Specialist- Junior/entry level, US
Operations specialist job in Chicago, IL
The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of Crypto.com, is fully regulated Chicago-based derivatives Exchange. It is unique in its offering, as it is the first exchange where retail investors can become members of an exchange directly, without the need for a broker. On the Nadex exchange, we list innovative capped-risk derivatives contracts on a wide range of global financial markets.
We are seeking a motivated, creative, self-starting and dynamic new member of the exchange support team, safeguarding the operation and administration of the Exchange and Clearing Organization while also looking to innovate and automate processes and procedures. This is a great role for bright talented people with aspirations to work in a niche and elite environment.
Responsibilities
Provide expert level remote management, administration and support for the Production and Demo trading exchange including:
- Update underlying symbols - Contract creations and scheduling - End of Day processing - Settlement of expired contracts - Assistance with problem support and resolution - Business Continuity/Disaster Recovery assistance
Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
Participation in the quality assurance testing of the services.
Willing to assist on a wide variety of issues, both within and outside of job description.
Requirements
Bachelors Degree in Economics, Mathematics, or Computer Science;
Knowledge or experience of cryptocurrency, prediction markets, options and futures trading markets;
Database, software, or IT technical experience;
Securities trading software experience is preferred;
Excellent technical troubleshooting and problem-solving skills;
Excellent interpersonal, verbal, and written communication skills;
Any experience with the following is preferred: SQL, Python, FIX, Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems;
Ability to work in a mission critical operational team environment;
Proven ability to partner with various internal departments to deliver superior customer service;
Experience or familiarity with Linux servers is preferred;
Periodic off-hours coverage.
#Li-Hybrid
***************** Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Are you ready to kickstart your future with us?
BenefitsCompetitive salary Attractive annual leave entitlement including: birthday, work anniversary 401(k) plan with employer match Eligible for company-sponsored group health, dental, vision, and life/disability insurance Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at *******************
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
Auto-ApplyAdoption & Post-Permanency Wellbeing Manager Operations Review Specialist
Operations specialist job in Hillside, IL
Working Title: Adoption & Post-Permanency Wellbeing Manager Operations Review Specialist Pay Plan: SES 60073871 Salary: 82, 000- 87,000 Total Compensation Estimator Tool
Adoption & Post-Permanency Wellbeing Manager Operations Review Specialist
Department of Children and Families
Open Competitive or Internal
Current employees will be compensated in accordance with the DCF salary policy.
* Pending Reclasification
What you will do:
This is a high-level position responsible for supporting statewide operations related to adoption, post-permanency services, and the well-being of youth and young adults. The role serves as a subject matter expert (SME) in child welfare, specifically in adoption,and post-adoption, post-permanent guardianship practices, as well as in services aimed at supporting youth and young adults. The ideal candidate will possess deep expertise in child welfare, particularly in the continuum of ongoing service delivery.
Under the guidance of the Director of Partnerships and Prevention, this position will contribute to the development and execution of regional and statewide operational plans focused on adoption and post-permanency services. These plans will include performance metrics and outcome measures aligned with federal and state laws, as well as recognized best practices. The role will also apply change management strategies to promote a culture of innovation and performance improvement. Collaboration with regional internal and external partners, the policy team, and the training team will be essential in identifying and addressing service gaps.
Provide leadership and strategic guidance to the Regional Adoption Specialists on all matters related to adoption and post-adoption to include oversight of all day-to-day operations.
Responsible for the final approval/denial of Maintenance Adoption Subsidy (MAS) requests, including Extended-MAS and Enhanced-MAS
Responsible for the final approval/denial on all Adoption Applicant Review Committee (AARC) recommendations by following governing Florida Statute, Administrative Code, Children & Families Operating Procedures.
Leads annual adoption target negotiations with Community Based Care (CBC) lead agencies and monitors adoption, post-adoption and extended foster care related goals and performance on a monthly, quarterly, and annual basis.
Responsible for the oversight and resolution of constituent concerns related to adoption, post-adoption, and Extended Foster Care (EFC) services.
Actively participates in State Review Team (SRT) staffings involving youth with post-adoption status. May serve as the lead facilitator at the designation of the Director of Partnerships & Prevention.
Works in partnership with the Regional Community Director and assigned Contracts Manager/Supervisor in ensuring lead agencies comply with contractual requirements related to adoption and post-adoption.
Makes recommendations to leadership for best practices integration into policy and procedure, contract language requirements, training needs, as needed.
At the request of the Director of Partnerships & Prevention or Executive Leadership conducts specialized case reviews on high-profile or high needs cases, identifying case-specific, service-specific, and systemic challenges that must be addressed to drive meaningful change.
Qualifications:
* Valid Florida Driver's License
* Certified Child Welfare Professional through the Florida Certification Board
PREFERRED QUALIFICATIONS
* Bachelor's Degree
* 7 or more years field experience in Florida Dependency Child Welfare
* 4 or more years of professional child welfare experience
* Reside in the state of Florida
Candidate Profile (application) must be completed in its entirety.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
* If you experience problems applying online, please call the People First Service Center at **************.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* No state income tax for residents of Florida;
* Annual and Sick Leave benefits;
* Nine paid holidays and one Personal Holiday each year;
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
* Retirement plan options, including employer contributions
(For more information, please click ***************
* Flexible Spending Accounts;
* Tuition waivers;
* And more!
For a more complete list of benefits, visit *****************************
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit ******************************
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: *******************
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Naperville Facility Operations Specialist (Maintenance Focus) (3913) EXTENDED
Operations specialist job in DeKalb, IL
NIU Naperville serves as both an academic extension center and a non-residential conference facility, hosting conferences, meetings, and special events, as well as credit and non-credit professional education during the day and evenings Monday through Saturday, and occasionally on Sundays.
Position Summary
Under the direct supervision of the Facilities Manager. The Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.
Essential Duties and Responsibilities
Conferencing & Event Support - 30%
* Set up and break down rooms, furniture, and equipment for classes, meetings, and special events.
* Coordinate with conferencing staff to ensure spaces are arranged according to event specifications, verify that all equipment is functioning properly, and assist with any on-site adjustments to support smooth operations and a positive experience for attendees.
Facility Operations & Maintenance - 30%
* Provide light building maintenance and repair services, maintain building and janitorial equipment, and address basic building issues.
* Report work and problems using the Naperville maintenance application.
* Monitor facility conditions, address or report safety hazards, and ensure compliance with building safety standards.
Facility Cleanliness - 20%
* Perform custodial duties to maintain a clean, safe, and welcoming environment throughout the facility. This includes routine cleaning of offices, classrooms, and common areas, restocking supplies, addressing spills or hazards promptly, and ensuring all spaces meet health and safety standards.
Audio/Visual & IT Support - 5%
* Provide basic audio/visual and technical assistance for faculty, students, and event clients. This includes setting up and testing equipment, troubleshooting minor technical issues, supporting presentations and recordings, and ensuring that all AV systems function smoothly to support effective teaching, learning, and events.
Facility Conference Operations - 5%
* Assist with catering setups and coordination for on-site events and external clients. This includes arranging tables and serving areas, ensuring food and beverage service runs smoothly, coordinating with catering staff, and supporting event logistics to provide a seamless experience for attendees.
Front Desk Support - 5%
* Provide occasional front desk support, offering general information and contact details to prospective students regarding off-campus courses and services.
* Respond promptly and professionally to facility- and event-related inquiries, directing questions as needed to ensure smooth operations and a positive experience for all visitors.
Duties as assigned - 5%
* Other duties as assigned.
Minimum Required Qualifications (Civil Service)
* High School Diploma or equivalent.
* Any one or combination totaling two (2) years (24 months) from the categories below:
* College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
* 60 semester hours or an Associate's Degree equals one (1) year (12 months)
* Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
* Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
* Knowledge of principles and processes for providing customer service.
* Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications, as needed.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
* Knowledge of electronic equipment, computer hardware and software, and their applications.
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
* Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
* Ability to understand implications of new information for both current and future problem-solving and decision-making.
* Ability to exhibit strong organizational skills and maintain detailed, accurate records.
* Ability to communicate effectively as appropriate for the needs of the audience.
* Ability to interpret work related documents, policies, and procedures.
Specialty Factors (Civil Service)
None
Preferred Qualifications (Civil Service)
* 2 years of Conference or Hotel experiance.
* Customer service
* Basic Building systems and repair ability.
* Computer experience helpful
* Knowledge of current practices and emerging trends in faculty needs, academic technologies, and related support is required for Custodial, and light maintenance.
* Excellent written and oral communication skills, planning and organizational abilities, problem-solving skills, and the ability to work collaboratively and collegially are required.
* Mjust be calm under pressure, and able to prioritise the day.
Minimum Required Qualifications (SPS)
N/A
Additional Requirements (SPS)
N/A
Preferred Qualifications (SPS)
N/A
Physical demands/requirements
* Ability to lift and move up to 50 lbs. for furniture and equipment setups.
* Ability to stand, walk, bend, and perform physical tasks for extended periods.
Exhibit Operations Specialist I
Operations specialist job in Chicago, IL
Exhibit Operations Specialist I
Full Time
About the Adler Planetarium
The Adler Planetarium connects people to the universe and to one another. Whether introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler's focus on meaningful connections dates back nearly a century.
Today, the museum typically hosts more than half a million visitors annually and reaches millions more through youth STEAM programs, neighborhood skywatching events, online citizen science, and other outreach efforts. With Adler's support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way.
The Position
The Adler Planetarium is seeking an Exhibit Operations Specialist I to join our dynamic team on Chicago's Museum Campus. The Exhibit Operations Specialist will manage the opening and closing of exhibit galleries, perform routine maintenance, and ensure the optimal condition of exhibit spaces. Daily tasks include cleaning, conducting rounds, troubleshooting and repair, and maintaining the appearance of exhibits, galleries, and public spaces. The role also supports the Exhibits team with projects such as new exhibit builds, installations, digital wiring, graphic placement, and the upkeep of both mechanical and digital components.
This individual will also be responsible for:
Open and close museum exhibits and galleries, including turning on/off interactive components, equipment, computers, and lighting, and ensuring all components are clean and in safe working condition.
Serve as Exhibits support staff for Adler-sponsored evening events as assigned.
Inspect exhibits, galleries, displays, design lab spaces, and signage daily for wear and tear, and determine the need for repairs or refurbishment. Perform minor repairs and maintenance as necessary.
Respond to radio calls and take corrective action as needed or escalate issues to other staff.
Perform routine cleaning, dusting, vacuuming, mopping, scrubbing, and removing dirt, monitoring for wear and tear, support digital exhibitry wiring, installation, and conducting preventive maintenance on exhibit components (e.g., replacing wires, cables, lights, lenses, batteries, switches, keyboards, circuit boards, motors).
Handle material tasks such as emptying trash receptacles and loading/unloading trucks.
Execute larger maintenance projects as assigned, such as recabling, rewiring exhibits, inspecting and replacing mechanical components (belts, bearings, pulleys, and motors), cleaning and lubricating interactive components, repainting galleries, and replacing graphics and signage.
Assist with larger Exhibits team projects, including new exhibit production, major paint jobs, and graphic installations; support the maintenance of digital exhibit components.
Provide a positive customer-facing experience by presenting a neat and professional appearance, treating guests with respect, and assisting them to make the most of their visit.
The Work Schedule
The typical work schedule for this position is 35 hours per week, Tuesday through Saturday, from 7 AM to 3 PM or 8:30 AM to 4:30 PM. Some Wednesday mornings, from 8 AM to 4 PM, or Wednesday evenings, from 2 PM to 10 PM. Some early mornings, late evenings, weekends, and Holidays as assigned.
The Compensation & Benefits (Full-Time)
Base Pay Range: $23.00-$24.53/hr.
Work-Life Balance
35-hour workweek
Eligible to accrue up to 12 vacation days per year to start
3 sick days as of date of hire (can accrue up to 6.5 days per year)
7 Adler paid holidays
4 Personal Holidays (Prorated for new hires starting after January 1st)
Flexible Work Arrangements
Paid Family Bereavement Leave & Jury Duty
Paid Parental Leave
Competitive Health Coverage
Medical, Dental, & Vision insurance
Healthcare, Dependent Care & Commuter flexible spending accounts
Adler Paid Short-Term Disability insurance
Retirement Savings Plan
403B plan with Adler match
Adler's match is 100% vested immediately
Eligible to enroll as of the date of hire
Network of Support through our EAP programs
Resources to help address emotional, legal, and financial issues
Face-to-face, telephonic, and web-based services
Free subscription to the Calm Premium app
Employee Loan Program
Discounted Onsite Parking Program
Free Entrance to Chicago area museums and cultural institutions
The Person
We're looking for a reliable, detail-oriented team player with experience in museum operations, general maintenance, and hands-on work and repairs. The ideal candidate is comfortable working in tight spaces or at heights, can lift 50 pounds or more, and brings strong communication, time management, and problem-solving skills. A willingness to learn new technologies, improve existing skills, and adapt to challenges is essential. If you take pride in your work and enjoy collaborating with others, we'd be excited to hear from you!
Required Qualifications:
High School Diploma or GED
Minimum of two years of work experience
General fabrication and construction skills; familiarity with carpenter's shop tools and standard hand tools
Wall framing, sheathing, drywall patching, and painting skills
Ability to lift, carry, push, and pull loads of up to 50+lbs
Comfort working at elevated heights and in awkward spaces
Basic computer skills and experience with web searching and office software; strong aptitude for learning new technology
Ability to learn and retain new skills and a strong desire to improve existing skills
Efficient time-management skills and the ability to complete tasks accurately and on time
Commitment to consistent, high-quality, detail-oriented work
Reliable attendance and a strong work ethic
Team-oriented with the ability to work independently when appropriate
Ability to make decisions impacting staff and guest experience
Ability to take action to shut down exhibits or components in case of safety or operational concerns
Ability to determine when an issue should be escalated or resolved quickly
Ability to work in physically demanding environments
Preferred Qualifications:
Associate's Degree or 3+ years of professional work experience
OSHA General Industry Safety, Ladder/Lift Training
Experience in museum operations, audio-visual production, theatrical production/stagehand work, entertainment, or exhibitions
Proficiency with Arduino, Raspberry Pi, IT, and interactive technology (appreciated but not required)
Experience with Google G Suite, Slack, and MS Office Suite
The Adler Planetarium is committed to upholding its obligations as an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.
Auto-ApplyFacilities Operations Specialist - Krannert Center for the Performing Arts
Operations specialist job in Urbana, IL
Krannert Center for the Performing Arts College of Fine and Applied Arts University of Illinois Urbana-Champaign Under the general supervision of the Facilities Operations Coordinator, the Facilities Operations Specialist will be responsible for the effective management of inventory, key distribution, shipping and receiving, scheduling, and relationship management at the Krannert Center for the Performing Arts. This role will also include responsibility for biennial inventory and the removal of items from official inventory.
Duties & Responsibilities
Building Operations
* Distributes and tracks keys for building access, maintaining accurate records of transactions and deposits related to key distribution.
* Updates and maintains the attendant schedule for the Building Operations Team, ensuring all shifts are covered and adjusting schedules as needed based on event demands.
* Greets vendors and visitors, directing them to the appropriate locations within the building and providing operational support as needed.
* Ensuring that all facilities and equipment meet university safety standards.
Inventory
* Manages inventory for all operational equipment (e.g., chairs, tables, event supplies), ensuring items are available, properly tracked, and recorded in accordance with university procedures.
* Performs biennial inventory audits of all items, ensuring that all equipment and supplies are accurately counted, updated, and aligned with university inventory records.
* Coordinates the removal of items from official inventory, including documentation of the removal process, ensuring compliance with university policies for asset management.
Shipping & Receiving
* Coordinates shipping and receiving for materials, equipment, and supplies, ensuring proper documentation, delivery, and tracking within the appropriate departments.
* Inspects incoming materials for damage, addressing any claims or returns as necessary.
Performs other related duties as assigned.
Minimum Qualifications
* High School Diploma or equivalent.
* Any one or combination totaling two (2) years (24 months) from the categories below:
* College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
* 60 semester hours or an Associate's Degree equals one (1) year (12 months)
* Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
* Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.
Knowledge, Skills and Abilities
* Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
* Proficiency in Microsoft Excel, Filemaker, and other office software for tracking inventory, scheduling, and managing operational tasks.
* Experience in performing inventory audits and managing the removal of items from official inventory.
* Ability to manage key distribution and ensure proper record-keeping for building access.
* Good communication and interpersonal skills to collaborate effectively with internal teams, external vendors, and visitors.
* Attention to detail and the ability to follow established processes and protocols for safety, inventory management, and compliance.
* Ability to understand and follow written and oral instructions in a fast-paced environment.
Appointment Information
This is a 100% full-time Civil Service 2379 - Facility Operations Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The budgeted salary range for the position is $18.46-$20.51/hour ($36,000 - $40,000 annually). We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. Work authorization sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on November 18th, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Micki Hallam, HR Coordinator at ********************. For questions regarding the application process, please contact ************.
The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu.
Requisition ID: 1033390
Job Category: Service and Food Operations
Apply at: *************************
Easy ApplyProgram Operations Specialist
Operations specialist job in Campus, IL
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The Department of Medicine, Division of GIM has an outstanding opportunity for a Fellowship Administrator (Program Operations Specialist) to join their team.
Position Purpose:
The University of Washington's Division of General Internal Medicine (GIM) is considered to be among the top Divisions of General Internal Medicine in the nation. The University of Washington's Division of General Internal Medicine (GIM) is considered to be among the top five Divisions of General Internal Medicine in the nation. The Division has a workforce of over 600, with 100 staff and 500 faculty, and is known for outstanding research, teaching and patient care.
Our clinical work spans 9 outpatient clinics at HMC and UWMC, across neighborhood clinics located throughout Puget Sound, and inpatient care at 4 hospitals in Seattle.
GIM is the largest division in the Department of Medicine and includes both clinical and research functions with a total annual budget of over $110m. Faculty and staff are spread over 10+ sites around Seattle and the Puget Sound as well as in Boise, Idaho.
The Department of Medicine, Division of GIM, has an outstanding opportunity for a Fellowship Administrator (Program Operations Specialist). Under the supervision of the Manager of Educational Programs, this position is responsible for day-to-day administration of the division's ACGME and non-ACGME fellowship programs.
GIM fellowships currently include an ACGME Addiction Medicine Fellowship based at Harborview Medical Center and three non-ACGME programs: the Academic Hospitalist Fellowship and the Clinical Investigator Fellowship, both based at the UW Medical Center, and the Health Sciences Research & Development Fellowship Administration (HSR&D) based at the VA PSHCS. The Program Operations Specialist will partner with the fellowship Program Directors in developing and maintaining the educational quality of the training programs and ensure compliance with ACGME accreditation standards and other regulatory requirements. This individual will function as a liaison between Program Directors/Associate Program Directors, residents/fellows, the Office of Graduate Medical Education (GME), participating sites and other departments, and must be knowledgeable about operational activities at various sites. In addition, the individual in this position will provide program support to the division's Medical Student Addiction Research (MedStAR) Program.
Position Complexities:
This position will lead the administrative and operational duties for the following fellowship programs; the Addiction Medicine Fellowship, the Hospital Medicine Fellowship, the Clinical Investigator Fellowship and the Health Sciences Research & Development Fellowship (HSR&D), which requires basic understanding and knowledge of Accreditation Council for Graduate Medical Education (ACGME) requirements for resident and medical student teaching.
This position works closely with the GIM Division Administration, GIM Grant and Finance Managers and Budget/Fiscal Analysts in grant review and grant reporting. This person advises faculty, staff, and students on university policies and procedures and state and federal regulations. This position will also work closely with Division, Department and GME staff and the Manager of Educational Programs on the annual fellowship appointment process.
DUTIES AND RESPONSIBILITIES
ACGME Addiction Medicine Fellowship Operations - 70%
The Program Operations Specialist will serve as the program administrator at the Addiction Medicine Fellowship. This individual will work directly with the Program Director and the Associate Program Directors to carry out the management duties of the fellowship program. Specific duties include:
* Manage day-to-day operations of the fellowship programs, ensure compliance with operations as required by the UW GME institutional office, ACGME, ABPM, and other stakeholders involved fellowship training
* Develop an understanding of ACGME policies and procedures, including familiarity with program requirements and specialty-specific requirements. Develop and modify program policies to comply with accreditation requirements where necessary.
* Develop and monitor program operation budgets including analysis of expense limitations and benefit offset calculations.
* In consultation with each Program Director, develop and maintain resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules; maintain current schedules in MedHub, and update as appropriate.
* Communicate schedules to the hospitals, clinics and paging operators as needed.
* Advise and counsel residents/fellows concerning training track educational requirements, adjusting schedules to meet requirements as needed.
* Regularly coordinate information and activities with other services, sites and departments, including rotation/call schedules, evaluations, conferences, interviews, room/course scheduling.
* Manage off-site rotation schedules (affiliated institutions, away rotations).
* Communicate regularly with participating Departments, VAPSHCS, and all clinical sites (some external to UW system) for multi-disciplinary fellowship programs.
* Manage the fellowship evaluation processes for program evaluation and fellow clinical training milestones, ensuring that faculty, fellows, and staff receive and complete evaluations on a regular basis. Compile responses in an aggregate report to maintain anonymity and for review of fellowship directors.
* Review fellowship program expenses, process reimbursements for fellowship faculty and fellows, assist in monitoring budgets, and maintain routine reconciliation.
* Maintain all essential documents required for program accreditation. Assist with maintaining program information in the ACGME's Accreditation Data System (ADS), including but not limited to current residents/fellows, program faculty, scholarly activities, training sites, responses to citations, and program evaluation methods.
* Manage vacation/leave tracking and review payroll regularly to ensure accuracy.
* Process tuition payments and facilitate communication between fellows and course directors.
* Facilitate ACGME communications to residents/fellows and faculty. Advise and consult on issues or inquiries from fellows and faculty.
* Perform other related duties and special projects as assigned.
ACGME Fellow Appointments, Credentialing and Offboarding Process
* Manage appointment process for incoming housestaff in coordination with appointment and credentialing process requirements provided by the GME Office.
* Understand division/department staff involvement in credentialing process, including responsibilities of payroll coordinators and others.
* Organize and schedule program-specific new resident/fellow orientation.
* Initiate appointment process for incoming residents and fellows.
* Manage appointment process for visiting residents and fellows.
* Establish and ensure compliance with program-specific credentialing requirements (e.g., ACLS, PALS, simulation training, specialty-specific training).
* Ensure resident/fellow compliance with UW and UW GME credentialing requirements, including medical licenses, DEA registrations, PECOS enrollment, immunizations, HIPAA training, Learning Gateway modules, and other training as required.
* Facilitate application process for visiting residents and fellows, in compliance with the UW GME Visiting Resident/Fellow Policy.
* Complete electronic health record (EHR) training registrations for residents and fellows as required.
* Field questions from applicants and faculty regarding visas and consult with the GME Office and division/department Academic HR on all visa matters.
* Arrange for pagers, ID badges, Husky Cards, keys, lab coats, etc. for residents/fellows.
* Facilitate resident/fellow changes in appointment from ACGME to non-ACGME clinical and/or research fellows. Includes working with Academic Appointments and Compensation (AAC) and GME Office on appointment and credentialing requirements and coordinating changes in funding sources.
* Assist in the preparation of appropriate letters of recommendation for graduates and completion of verification requests for completion of training.
* Organize annual resident/fellow graduation.
* Manage offboarding activities including distributing graduate follow-up survey, ordering graduation certificates, terminating residents/fellows UW Medicine Account access, and returning pagers and badges to the hospitals.
Recruitment
* Oversee recruitment, interviewing and selection of candidates for fellowship programs. Prepare Letters of Agreement in coordination with the GME Office with participating institutions and training sites. Ensure agreements are revised as needed.
* In collaboration with the PD/APD, establish annual policies and procedures for applicant recruitment.
* Manage program information in FREIDA, ERAS (Electronic Residency Application Service), and specialty matching service (NRMP, SF Match, other).
* Coordinate all components of recruitment including managing applications, developing an applicant review process with PD, scheduling applicants for interviews, hosting interview days, coordinating rank meetings, and working with the PD on the final rank list.
* Produce program recruitment information such as web content, informational materials, and updating social media sites as needed.
* Ensure adherence to National Resident Matching Program (NRMP) requirements, policies, and deadlines.
Maintain Resident/Fellow Files
* Maintain educational files for all current residents/fellows and graduates.
* Archive graduated resident/fellow files in accordance with UW Records Management retention schedules.
* Coordinate with PD development and distribution of a graduate follow-up survey.
* Maintain residency database and hard copy files of current and alumni housestaff.
Non-ACGME GIM Fellowships Operations - 30%
The Program Operations Specialist will serve as the program administrator of the non-ACGME Academic Hospitalist Fellowship, the Clinical Investigator Fellowship, and the Health Sciences Research & Development Fellowship Administration (HSR&D). This individual will work directly with each program's respective Program Director to carry out the management duties of each fellowship program. This individual will be the primarily point person for non-ACGME fellows and will liaison with the Department of Medicine to establish and maintain the fellowship appointments in the University systems. Specific duties include:
* Manage day-to-day operations of the fellowship programs, ensure compliance with operations as required by the UW GME institutional office, funding sources, and other stakeholders involved fellowship training
* Develop an understanding of non-ACGME program policies and procedures, including familiarity with program requirements and specialty-specific requirements. Develop and modify program policies to comply with requirements where necessary.
* Develop and monitor program operation budgets including analysis of expense limitations and benefit offset calculations. Work with the program director and grant budget managers to define funding sources and ensure fellowship program costs align with funding sponsor requirements.
* In consultation with each Program Director, develop and maintain resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules.
* Communicate schedules to the hospitals, clinics and paging operators as needed.
* Advise and counsel fellows concerning training educational requirements, adjusting schedules to meet requirements as needed.
* Regularly coordinate information and activities with other services, sites and departments, including rotation/call schedules, evaluations, conferences, interviews, room/course scheduling.
* Manage off-site rotation schedules at affiliated institutions.
* Communicate regularly with participating Departments, VAPSHCS, and all clinical sites (some external to UW system) for multi-disciplinary fellowship programs.
* Manage the fellowship evaluation processes for program evaluation, ensuring that faculty, fellows, and staff receive and complete evaluations on a regular basis. Compile responses in an aggregate report to maintain anonymity and for review of fellowship directors.
* Review fellowship program expenses, process reimbursements for fellowship faculty and fellows, assist in monitoring budgets, and maintain routine reconciliation.
* Manage vacation/leave tracking and review payroll regularly to ensure accuracy.
* Process tuition payments and facilitate communication between fellows and course directors.
* Perform other related duties and special projects as assigned.
Non-ACGME Fellow Appointments and Offboarding Process
* Manage appointment process for incoming non-ACGME fellows in coordination with appointment process requirements provided by the division and the Department of Medicine. Understand division/department staff involvement in appointment process, including responsibilities of payroll coordinators and others.
* Organize and schedule program-specific new resident/fellow orientation.
* Initiate appointment process for incoming residents and fellows.
* Establish and ensure compliance with program-specific credentialing requirements (e.g., ACLS, PALS, simulation training, specialty-specific training).
* Ensure resident/fellow compliance with UW credentialing requirements, including degree verification, post-grad training experience, and other requirements.
* Field questions from applicants and faculty regarding visas and consult with the division/department Academic HR on all visa matters.
* Arrange for pagers, ID badges, Husky Cards, keys, lab coats, etc. for fellows.
* Assist in the preparation of appropriate letters of recommendation for graduates and completion of verification requests for completion of training.
* Organize annual resident/fellow graduation.
* Manage offboarding activities including distributing graduate follow-up survey, ordering graduation certificates, terminating fellows UW Medicine Account access, and returning pagers and badges to the hospitals.
Recruitment
* Oversee recruitment, interviewing and selection of candidates for fellowship programs. Prepare offer letters in coordination with the Department of Medicine and training sites. Ensure letters are revised as needed.
* In collaboration with the PD/APD, establish annual policies and procedures for applicant recruitment.
* Coordinate all components of recruitment including managing applications, developing an applicant review process with PD, scheduling applicants for interviews, hosting interview days, and working with the PD on the final offer list.
* Produce and manage program recruitment information such as web content, informational materials, and updating social media sites as needed.
* Ensure adherence to non-ACGME program requirements, policies, and deadlines in coordination with the UW GME office.
Maintain Resident/Fellow Files
* Maintain educational files for all current residents/fellows and graduates.
* Archive graduated resident/fellow files in accordance with UW Records Management retention schedules.
* Coordinate with PD development and distribution of a graduate follow-up survey.
* Maintain fellow database and hard copy files of current and alumni housestaff.
Lead Responsibilities:
The Program Operations Specialist will serve as the lead on fellowship appointments within GIM, with primary responsibility for establishing fellowship appointments in the UW Workday system. This individual will liaison between Program Directors, the Manager of Educational Programs, the GIM HR Manager and the Department of Medicine and School of Medicine GME office regarding fellow appointments.
MINIMUM REQUIREMENTS
* BA in Business Administration, Finance or related field plus a minimum of 2 years related experience.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
* Ability to work independently.
* Excellent communication skills (oral and written).
* Working knowledge and competency with: Microsoft Word and Microsoft Excel
* Project management experience with data related (excel or other databases) or grant related systems.
* Ability to interpret, explain and apply internal and external regulations and policies governing sponsored research; excellent analytical, collaborative, and decision-making skills; and demonstrated strong customer service orientation.
* Ability to foster internal and external relationships with accrediting agencies, award sponsors, collaborating universities/institutions, and adapt to changing environment
DESIRED QUALIFICATIONS
* Experience administering fellowships.
* Experience with UW systems (FEC, GCCR, Catalyst, Workday, GrantTracker, ProCard, and My Class Resources) and University Procedures
* Experience working with federal funding awards (T32, T42, HRSA, and other NIH-sponsored awards)
* Knowledge of UW policies, regulations, and institutional/state accounting and/or budget procedures is highly desirable
#UWDeptMedicineJobs
Compensation, Benefits and Position Details
Pay Range Minimum:
$61,368.00 annual
Pay Range Maximum:
$91,200.00 annual
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Sales Operations Specialist
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients.
Job Description
We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology.
Qualifications
• Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus.
• 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization
• Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred)
• Experience using a marketing automation tool a plus.
• Excellent knowledge of sales organization's business procedures and objectives
Additional Information
Equal Opportunity Employer
Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales & Operations Specialist
Operations specialist job in Elk Grove Village, IL
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services.
Principal Duties & Responsibilities:
Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers.
Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery.
Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents.
Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention.
Coordinate with the customer support team to address concerns and ensure high satisfaction with station services.
Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability.
Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics.
Monitor and verify ULD status through NetSuite. Make corrections if needed.
Scan & Upload repair and scrap documentation to the AARS system.
Prepare Bills of Loading (BOL) or other documents for customer shipments.
Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures.
Create Purchase Orders (PO) for designated vendors.
Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies.
Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports.
Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support.
US Specific: Maintain and update SO shipping logs to support invoicing processes.
Perform other tasks as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions.
Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully.
Attention to Detail: accuracy in documentation, data entry, and process execution.
Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers.
Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines.
Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions.
Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals.
Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage.
English proficiency (written and spoken). Command of other languages (depending on a region) is a plus.
Education and Experience:
Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus.
Proven record of working experience in a similar position in logistics.
Solid understanding of logistics/operational processes and administration.
Work Schedule/Location & Other Requirements:
Monday-Friday (Full Time - AM Shift)
Location: ORD - Illinois
Pay & Benefits:
Hourly / Bi-Weekly Pay
Annual Merit Increase, awarded based on individual performance
Company Paid Holidays
PTO
You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
Other Requirements:
Availability to answer calls outside of standard office hours may be required, depending on business needs.
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities.
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Auto-ApplySales & Operations Specialist
Operations specialist job in Elk Grove Village, IL
Job Description
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services.
Principal Duties & Responsibilities:
Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers.
Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery.
Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents.
Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention.
Coordinate with the customer support team to address concerns and ensure high satisfaction with station services.
Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability.
Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics.
Monitor and verify ULD status through NetSuite. Make corrections if needed.
Scan & Upload repair and scrap documentation to the AARS system.
Prepare Bills of Loading (BOL) or other documents for customer shipments.
Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures.
Create Purchase Orders (PO) for designated vendors.
Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies.
Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports.
Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support.
US Specific: Maintain and update SO shipping logs to support invoicing processes.
Perform other tasks as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions.
Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully.
Attention to Detail: accuracy in documentation, data entry, and process execution.
Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers.
Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines.
Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions.
Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals.
Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage.
English proficiency (written and spoken). Command of other languages (depending on a region) is a plus.
Education and Experience:
Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus.
Proven record of working experience in a similar position in logistics.
Solid understanding of logistics/operational processes and administration.
Work Schedule/Location & Other Requirements:
Monday-Friday (Full Time - AM Shift)
Location: ORD - Illinois
Pay & Benefits:
Hourly / Bi-Weekly Pay
Annual Merit Increase, awarded based on individual performance
Company Paid Holidays
PTO
You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
Other Requirements:
Availability to answer calls outside of standard office hours may be required, depending on business needs.
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities.
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Donor/Business Relations Specialist FT
Operations specialist job in Rockford, IL
PRINCIPAL DUTIES/RESPONSIBILITIES: To cultivate and solicit all assigned donors and donor groups through stewardship strategies. To assist donors in achieving their stewardship goals. This will be accomplished through relationship building through various donor cultivation strategies. GENERAL DUTIES: CHURCH RELATIONSHIPS BUSINESS RELATIONSHIPS OTHER ASSIGNED DONORS QUALIFICATIONS Proven track record in fundraising or experience in donor relationship cultivation. Have knowledge of homelessness, rescue and funding environments on a local and national level. Must be of exemplary character displaying respect, accountability and professionalism. Proven commitment to Biblical Christian unity among pastors of different denominations. Servant leader who demonstrates faith, humility and unity. Composed and professional demeanor. Enthusiastic about Rockford Rescue Mission's purpose, vision and values. Skilled and effective in written and verbal communications. Must be teachable and function as a team player. Ability to follow a strategy for building and maintaining relationships with donors and engage them through giving financially, gifts-in-kind, and volunteering. Must be able to manage multiple tasks and work with deadlines. Must engage in safe and healthy work practices, both on the premises and off-site facilities. Must take an active part ensuring the safety, health and well-being of all Mission staff, volunteers and Mission guests. Willing to work weekends and evenings as necessary. Flexibility and a cooperative spirit are crucial. Proficient in MS Office (including Word, Excel and Outlook). Experience with donor database. Have a passion for the work of this ministry, a highly relational and winsome disposition, sensitivity to the needs of others, and innate attention to detail. For complete job description go to: *************************************************************
Senior, Area Business Specialist, Endocrinology (Rare Disease) - Chicago North
Operations specialist job in Dix, IL
Achieve territory sales goals by promoting products and services to physicians and other medical personnel within assigned geography. Educate customers on the appropriate use, characteristics, and approved indications of products. Professionally represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external and internal customers.
Responsibilities
* Effectively promote and educate specialty physicians on the appropriate use of rare disease products through one-on-one meetings and group presentations, company-approved promotional speaker programs and other company-approved means.
* Responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics.
* Ensure high performance levels of call and field productivity. Meet territory product sales goals while adhering to all defined ethical sales practices, compliance guidelines and required promotional regulations
* Execute company-approved Product Marketing plans and territory/regional business plan activities
* Support targeted customers and accounts using company-approved resources, sales materials and promotional activities/programs/initiatives as identified by Sales Leadership
* Appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company compliance guidelines
* Ensure optimum territory sales strategy execution using territory business plans, regional business plans and all appropriate sales reports
* Communicate cross-functionally to gather knowledge of best practices from peers within the organization.
* Attend all company-sponsored sales and medical related meetings as directed by company management.
* Actively pursue continuous learning and professional sales development on effective sales/communication techniques and product/therapeutic area knowledge.
Qualifications
* BA/BS required
* 5-7+ years of successful pharmaceutical sales experience required. Previous experience in competitive markets preferred
* Proven record of sustained high sales performance and achievement (Top 10%, National Awards)
* 2+ years of experience promoting rare competitive disease products strongly preferred
* A valid, US State-issued driver's license is required
* Launch experience or start-up experience is a plus
* Experience working with Endocrinologists preferred
* Deep understanding of all stakeholders in an office and ability to support them in getting a patient started on therapy within guardrails established by the company
* Demonstrated ability to both build relationships within existing accounts as well as proactively find new accounts
* Previous experience working with specialty pharmacies and internal patient support roles preferred
* Experience navigating managed care and rare disease products preferred
* At Xeris, performance consists of both results and behaviors. Behavioral competencies include: Leadership skills, Teamwork & Collaboration, Attention to Detail, Self-Starter, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Adherence to compliance policies and processes, Analytical skills, Multi-Tasking skills, Decision-making skills, Accountability, Inquisitive
* Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Position requires vehicle travel, as necessary. Travel approximately 70%.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-REMOTE
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $110,000 to $190,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplySales Operations Specialist (Greater Chicago Area)
Operations specialist job in Morton Grove, IL
The Sales Operations Specialist (SOS) is responsible for managing assigned client accounts with a strong emphasis on delivering exceptional service to both internal and external stakeholders. This role centers on proactive data stewardship within the JANUS platform, ensuring the accuracy and integrity of account information through regular audits, order level reviews, and alignment with account goals and deliverables.
The SOS plays a critical role in identifying and escalating deviations from BRS's standard operating
procedures and uncovering opportunities for process improvement. Acting as a central liaison, the SOS collaborates cross-functionally with departments such as Purchasing and Demand Planning, Finance, Warehouse Operations, and IT to support seamless daily operations and drive client satisfaction.
OPPORTUNITY in the Greater Chicago Area!
Office Location: Morton Grove, IL
At Bunzl, We Put People First.
Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers.
Bunzl is a global company that offers job stability and career growth.
A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of themselves and their family.
A proud commitment to Diversity, Equity, and Inclusion (DEI) initiatives driving awareness and creating a diverse, equitable, and inclusive culture.
A green company with specific programs to enhance and upgrade our business practices and procedures to reduce any harmful effects our activities have on our planet.
Responsibilities:
Serve as a role model of BRS's company culture by consistently demonstrating core values.
Manage direct customer communications with professionalism and responsiveness, ensuring timely resolution and customer satisfaction.
Partner with the National Account Manager (NAM) to support the successful execution of distribution programs for assigned accounts.
Respond to all client inquiries within the same business day whenever possible, and no later than 24 hours.
Attend all required meetings and meet deadlines, proactively communicating any delays to the management team.
Resolve client issues to full satisfaction or escalate appropriately; provide daily updates until resolution is achieved.
Maintain accuracy across all relevant data sets through proactive troubleshooting and oversight, including:
Item Pricing: Ensure JANUS pricing fields align with each customer's program.
E-Commerce Website: Maintain accurate customer page data (items, pricing, etc.).
Cost Centers: Collaborate with the Address Book team to ensure store information is current.
Customer Account Numbers: Translate between customer and internal systems for seamless transactions.
569 Reports: Monitor, respond, and collaborate with colleagues to resolve and document issues.
Customer Catalog: Manage item additions/removals, ensuring complete setup and deactivation.
Canceled Lines: Review daily and update the customer catalog accordingly.
EDI Errors: Resolve and update JANUS to correct discrepancies.
GL Codes: Maintain accurate general ledger codes for all items in the customer program.
Foster transparency by escalating issues to appropriate decision-makers when necessary.
Accurately and efficiently enter all sales orders, including pushes, debits, and credits.
Demonstrate working knowledge of the new store process and execute tasks as needed, escalating proactively when required.
Submit invoices to customers promptly, as prescribed.
Monitor e-commerce orders to ensure compliance with program parameters and standard processes.
Generate and review required reports in accordance with established policies and procedures.
Analyze data sets to identify and address anomalies, preventing potential errors.
Note:
This list is not exhaustive; additional duties may be assigned as needed
Requirements:
High school diploma, or GED equivalent required
Bachelor's Degree preferred.
Minimum of 2 years of experience in client-facing roles, demonstrating strong relationship management and communication skills.
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Experience with Power BI reporting and AS/400 systems is a plus.
Compensation: Salary Range $55K to $65K annual depending upon education and experience.
The perks of being a Bunzl team member don't stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.
Medical, Dental & Vision Benefits first of the month following 30 days
Flex Care and Health Care Spending Account
Life Insurance
Paid Time Off - Vacation, Sick, Holidays and Personal Time
Parental Leave
401K with generous company match
Tuition Reimbursement program
So, what are you waiting for? A new career awaits you with endless opportunities.
Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company
match.
Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.