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Operations Specialist (St. Johns Town Center R111)
Apple 4.8
Operations specialist job in Jacksonville, FL
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an OperationsSpecialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$60k-89k yearly est. 8d ago
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Operations Specialist
Adapthealth
Operations specialist job in Jacksonville, FL
The OperationsSpecialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
$34k-57k yearly est. 7d ago
Business Operations Associate
Actalent
Operations specialist job in Jacksonville, FL
**Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in Jacksonville, FL.**
**Compensation**
Hourly: $20.19
Bonus potential: up to $1000 per quarter
**Schedule**
Full Time | Permanent
Monday - Friday | 8:00 AM - 5:00 PM
Hybrid | 4 days in office - 1 day remote
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.
**_Job Description_**
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.
**_Responsibilities_**
+ Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service and working with clients to resolve outstanding issues
+ Manage total accounts receivable with an aging in excess of $3.5 M
+ Auditing account specific reports to ensure accurate billing and client specific information
+ Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and FSG)
+ Responsible for gathering the necessary data to assist management with account specific decisions
+ Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
+ Assists/supports fulfillment of contract deliverables, billing and cash collections.
+ Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
+ Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintain compliance with these requirements.
+ Utilize internal tools and customer tools to support Client requirements.
+ Establish and maintain client documentation files
+ Review and follow up on Audit results to ensure data integrity and compliance
+ Confirm assigned projects/programs/contracts are closed out, accurate, and complete
+ Oversee data governance of systems to ensure accurate reporting (Oasis and PSPC)
**_Qualifications_**
+ College degree or 2-3 years of relevant experience
+ Proficient in Microsoft Office (Excel and Word is required
+ Strong organizational and analytical abilities
+ Strong communication skills and work ethic
+ Goal driven with problem solving skills
+ Ability to work independently and as a team player
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.
**_Our Culture_**
The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:
+ Bringing their best selves to work every day in terms of caring, competitive spirit and character
+ Leading by example and working with purpose and pride
+ Committing to fostering an inclusive and safe workplace where everyone can be their authentic selves
**_Our Commitment_**
Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.
+ Actalent PRIDE
+ Empowered Women at Actalent
+ BIPOC
+ Military and First Responder
+ Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)
**_Our Corporate Social Responsibility Strategic Partnerships_**
We form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants. See below for a list of current strategic partners:
+ BEYA - Black Engineer of the Year Awards
+ SHPE - Society of Hispanic Professional Engineers
+ Women of Color Stem Conference
+ Linkage's Women in Leadership Institute
+ Girlstart
+ SAE Foundation
+ SMASH
+ National Urban League
+ SASE - Society of Asian Scientists and Engineers
**_Allegis Group Foundation_**
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
**Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent |** ************************************************* (*************************************************/mycompany/verification/)
\#actalentinternal #LI-Onsite
**Telecommute**
No
Connect With Us! (*********************************************************************************************************************************************
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At Actalent - we are the bridge connecting talented people to what is possible. The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. We encourage our teams to bring their best to work every day in terms of caring, competitive spirit, and character. Our people lead by example and work with purpose and pride. By committing to fostering an inclusive, safe environment, everyone can be their authentic selves. People to Possible.
Our objective is to drive exceptional growth and increased opportunity for our consultants, clients and our colleagues. How we ACT makes a difference and our culture embodies our core values.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, call ************ or ActalentAccommodation@actalentservices.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _2025-12755_
**Category** _Accounting & Finance_
**Max** _USD $20.19/Hr._
**Location : Location** _US-FL-Jacksonville_
**Type** _Regular Full-Time_
**Telecommute** _No_
$44k-76k yearly est. 8d ago
Fleet Operations Specialist
Keurig Dr Pepper 4.5
Operations specialist job in Jacksonville, FL
Job Overview:Fleet OperationsSpecialist - Jacksonville, FL The Fleet OperationsSpecialist will perform activities related to fleet operations within the Region fleet department. Incumbent will complete and maintain accurate records of work orders/repairs, parts inventory, asset inventory, and rental equipment.
Asset management and equipment disposal will also play a large role in this position.
Collection and analysis of data to provide fleet recommendations will also be required.
Shift and ScheduleFull-time Monday-Friday8:00 am until finished Flexibility to work overtime and weekends as needed is required Work-Life-BalanceThis is a hybrid position that requires working some days from home and others in the office.
Training and team meetings will take place in the office.
There is also some travel involved, not to exceed 20%.
Position Responsibilities:Procurement of parts/supplies Invoice processing and tracking Accrual reporting on a weekly/monthly/yearly basis Fleet asset database management Enterprise Asset Management (EAM) equipment transfers Fuel Card management and tracking Equipment rentals and database management Reporting and analyzing Fleet Metrics & reports Vehicle registrations covering multiple states New equipment implementation & tracking Asset disposals and tracking Weekly/monthly/annual reporting as required Tracking/scheduling of employee training Tracking/scheduling of DOT/OSHA/EPA/Local testing or requirements Special projects Responsible for the on-going development and administration of system reports - adapting to changing business imperatives Implement cost reduction, customer and employee initiatives that drive value and support key company goals and strategic objectives Provide data for national performance scorecard Total Rewards:The pay rate will range between $22 and $23 per hour, based on experience Benefits, subject to eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Requirements:3 years of experience working with Microsoft Office, including Excel (pivot tables, vlookup), 1 year of experience with working knowledge of DOT regulations Able to lift up to 50 pound Able to stand and bend for long periods of time in a shop/warehouse environment Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere.
We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values.
We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale.
Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth.
Will you join us?We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop.
We offer robust benefits to support your health and wellness as well as your personal and financial well-being.
We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.
I.
Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching.
This technology helps us efficiently identify candidates whose qualifications align with our open roles.
If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.
com in lieu of clicking Apply.
Please include the job title and location or Job ID # in the email subject line.
$22-23 hourly Auto-Apply 20d ago
Operations Specialist (8a - 5p)
Momentum Transportation USA
Operations specialist job in Jacksonville, FL
The primary responsibility for the OperationsSpecialist is the execution of the day-to-day transportation activities for our customer. This role is responsible for establishing and maintaining profitable relationships with carriers and drivers. Must focus on the current needs of the customer and adapt as those requirements change. This position reports directly to the department Operations Manager.
Essential Duties and Responsibilities:
Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.
Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (Track & Trace)
Negotiate with transportation providers to obtain the best rates and service.
Maintaining relationships established with carriers to ensure capacity and monitor service standards.
Communicating effectively with customers, carriers, and team members.
Update and maintain transportation management and operation systems.
Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
Further increase customer satisfaction and business share through proactive and regular contact
Provide complex problem resolution and swiftly implement the appropriate solutions.
Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
Mandatory to work extended hours during the end of month; end of quarter; and end of year cycles, as needed to meet customer needs.
Must always demonstrate professional and respectful behavior to others.
Maintains regular, timely, and consistent attendance at work.
Perform other duties as assigned.
Knowledge/Skills/Abilities:
Strong customer service (from a logistics background involving phone experience, pricing, and quotes)
Knowledge of DOT regulations
Knowledge of multi-state geography
AS400, Pegasus, or Oracle (OTM) experience
Proficient with computer and Microsoft Office applications
Excellent data entry/keyboard skills
Strong interpersonal skills to effectively interact with internal and external customers.
Excellent problem-solving skills with the ability to seek alternative solutions.
Self-directed, displays initiative and can work independently.
Organizational and time management skills
Ability to multi-task in a high-pressure environment
Self-motivated worker that works well with little direct supervision
Strong attention to detail with excellent follow-up
Excellent communications skills, both written and oral
A proven track record in service, attendance, and reliability
Must be fluent in English.
Education and Experience Requirements:
High School Diploma/GED required.
A BA/BS degree in Logistics or related field; or equivalent combination of education and work experience preferred.
1-3 years dispatch operations experience preferred.
$34k-57k yearly est. 53d ago
Facility Operations Specialist
GBTI Solutions
Operations specialist job in Jacksonville, FL
Job Summary: The Facility OperationsSpecialist will ensure the maintenance, repair, and operational efficiency of various facilities, collaborating with the Facility Operations Functional Lead to deliver high-quality services, comply with safety standards, and align with organizational goals. Key Responsibilities
Facility Maintenance and Repair (M&R): Oversee and coordinate routine and emergent maintenance, repair, and minor construction activities, ensuring 98% on-time completion of work orders.
Operational Oversight: Monitor facility systems (e.g., HVAC, electrical, plumbing) and ensure compliance with safety regulations, conducting monthly inspections and reporting findings.
Budget and Resource Management: Assist in managing facility-related budgets (up to $5M per site annually), tracking expenditures, and optimizing resource allocation to support cost efficiency goals.
Coordination and Reporting: Collaborate with subcontractors and stakeholders, submitting monthly M&R status reports and maintaining records in designated management software.
Rapid Transition Support: Facilitate 30-day transition periods for new or upgraded facilities, ensuring seamless operational handovers.
Quality Assurance: Ensure high-quality deliverables by conducting quality checks on maintenance tasks and addressing non-compliance issues within 48 hours.
Innovative Technology Implementation: Support the integration of innovative facility management technologies (e.g., IoT sensors, automated systems) to enhance operational efficiency.
Risk Mitigation: Identify and mitigate risks (e.g., staffing shortages, equipment failures) through proactive planning and coordination with the project management team.
Qualifications
Education: Bachelor's degree in Facilities Management, Engineering, or related field (or equivalent experience).
Experience: Minimum 5 years in facility operations, with at least 2 years supporting contracts. Experience with M&R, BOMR, and remote site management preferred.
Certifications: OSHA 30-Hour Construction Safety, Certified Facility Manager (CFM) or equivalent a plus.
Technical Skills: Proficiency in facility management software, MS Office (Excel, Project); familiarity with compliance standards.
Clearance: Ability to obtain a background investigation clearance; current clearance a plus.
Other: Valid driver's license; willingness to travel to various sites (up to 25%).
About GBTI GBTI Solutions, Inc.(GBTI) is revolutionizing how IT works, leveraging innovative and cutting edge technology to deliver time efficient, high-quality, and cost- effective business solutions to government, commercial, and non-profit clients across three continents. Since our founding in 2005, we have delivered customized solutions designed to meet each client's needs and requirements. Our innovative products, GEMS and ION each offer new insight on Human Resources and Physical Assets. GBTI works to truly understand these needs so that we can effectively solve their technical and business challenges while providing added value through a comprehensive solution approach. We deliver our solutions and products through four core practices centered upon Software Development, Data Management, Intelligent Transformation, and Research & Development (R&D): Currently, the GBTI Innovation Lab is working with leading edge technologies like Artificial Intelligence, Machine Learning, Rapid Acquisition and Blockchain for research and development.
Mission Statement
GBTI is revolutionizing how IT works, leveraging innovative and cutting edge technology to deliver time efficient, high- quality, and cost-effective business solutions.
To achieve this mission, GBTI has adopted the following core values:
Quality - Everything we do must meet high and measurable quality standards and applicable requirements.
Responsiveness - We must listen to our clients and respond quickly to their specific and changing needs. We must respond to problems very quickly and provide timely solutions.
Care - We must care about our clients. We must care about our people. We must care about each other. We must care about the company that carries our people's dreams.
Growth - We must help our clients, our people and our company to continually grow in value and capability.
Fun - We must create a working environment such that clients have fun to work with us and our people have fun to work with each other.
Improvement - We must monitor, measure, analyze, and evaluation our operations and performance continuously to achieve continual improvement of our operations and performance
As any company, GBTI often faces challenging situations and must make critical decisions. This set of core values are our guiding principles in making tough choices. This set of core values are also the foundation for our business strategy, our recruitment process, our solution methods, our management approaches, and our relationships with our clients and with our people.
$34k-57k yearly est. Auto-Apply 60d+ ago
Deal Operations Specialist
Paysafe Ltd.
Operations specialist job in Jacksonville, FL
We're looking for a detail-oriented, process-driven Deal Operations Analyst to join our high-impact Deal Operations team. This internal-facing role is ideal for someone who thrives in complexity, brings clarity to ambiguity, and moves deals forward with precision and speed.
You'll be the subject matter expert on Paysafe's deal journeys-providing strategic advisory to Sales and acting as the connective tissue across Product, Legal, Compliance, Underwriting, Client Delivery, Onboarding, and Sales Enablement. You'll proactively seek clarity when needed and translate it into actionable guidance that accelerates deal velocity and improves stakeholder confidence. This role is perfect for someone who's analytical, proactive, and energized by solving problems that span multiple teams. Your work will directly support revenue growth, client satisfaction, and operational excellence.
This is a hybrid role based in our Jacksonville, FL office, with an expectation of three in-office days per week.
Key Responsibilities
* Serve as a subject matter expert on deal workflows, providing guidance and support to internal stakeholders.
* Provide advisory on questions or concerns regarding onboarding of new merchant accounts, ensuring accurate setup in Salesforce and alignment with underwriting and operational requirements.
* Coordinate cross-functional efforts to activate accounts quickly and minimize friction across teams.
* Monitor and report on deal status, activation KPIs, and pipeline health using Salesforce and internal dashboards.
* Identify and recommend process improvements to accelerate deal velocity and enhance internal coordination.
* Support new deal journey documentation requests.
Qualifications
* Bachelor's degree, or equivalent experience in lieu of a degree, required.
* Minimum of two years' experience in a customer facing operational role within merchant services, payment processing, or financial analysis required; within the payments industry, preferred.
* Strong analytical mindset with attention to detail and a bias for action.
* Proven ability to produce clear and structured documentation, including process flows, work instructions and operational guides, to support scalable operations and cross-functional alignment.
* Excellent communication and collaboration skills; confident navigating cross-functional teams.
* Proficiency in Salesforce or similar CRM platforms.
$34k-57k yearly est. 20d ago
Operations Specialist
Archive360
Operations specialist job in Jacksonville, FL
Archive360 delivers a modern archiving platform that empowers organizations to address complex data governance and compliance challenges while leveraging AI and analytics. By transforming data into a trusted, accurate, and protected strategic asset, we help organizations achieve their business objectives and drive innovation.
Archive360 is looking for a hard-working, flexible, and talented individual to provide proficient-level end-user proactive operations support to our company's customers. This position requires the ability to diagnose, identify, monitor, research, and troubleshoot a variety of issues. Also requires a courteous and outgoing individual who can coordinate with customers and A360 colleagues in a patient and efficient manner.
Primary functions:
Proactively monitor and analyze customer Azure environment(s) including Archive2Azure, SMTP gateways, and virtual machine scale sets (VMSS)
Coordinate through portal, phone and email submissions with customers and Archive360 organizations to include Support, DevOps, Engineering, Services, Sales, Customer Success, etc.
Updating the support portal with technical details for tickets, knowledge articles, improvements to runbooks and constantly follow up on the assigned tickets
Monitor, analyze and evaluate customer systems for security, infrastructure, application, and cost to improve or stabilize performance
Follow test plans for post change application validation
Improving existing programs by evaluating system performance, reviewing proposed changes and making recommendations
Maintaining system functionality by testing solution components
Achieving solution objectives by collecting relevant data, identifying and evaluating options and suggesting a course of action
Maintain customer trust by keeping their information confidential
Preparing reference material for users by drafting operation instructions
This position requires 40 hours per week availability to cover 24 hours per day, seven days a week for the team. The position may require rotating shifts and will require weekend and holiday work up to twelve hours per day. Some travel may be required to attend company meetings and training (
This position offers the potential for substantial professional growth in terms of skills and technical knowledge.
Required Prerequisites
Technical Customer Service: 2 years (Required)
Cloud knowledge of Azure or AWS: 1 year (Required)
Undergraduate degree or equivalent
Successful completion of a background check
Proficient in the use of online and remote-connecting software
Excellent customer service skills
Aptitude for problem-solving ad analysis
Ability to focus and follow-through to the resolution of issues
Excellent time and task management skills
Superb written communication skills to ensure proper recording of all customer interactions and closure of all presented issues as well as prepare accurate, clear, and timely reporting
Desired Experience
Significant work experience in providing technical support in an Operational capacity
Experience in a helpdesk environment such as Salesforce, Azure DevOps, JIRA
Ability to find patterns based on previously troubleshooted matters
Experience in performing actions in a Windows command shell and/or Linux shell
Working knowledge using an Enterprise logging system (i.e. Splunk, Elastic, OpenSearch)
Experience with working with API calls
Ability to execute application validation testing plans
Demonstrated ability to function in a non-scripted helpdesk environment
Technical knowledge of email systems and technologies such as Exchange, Office365, SMTP and relays, MS Graph
Technical knowledge of Azure and Active Directory
Job Type: Full-time
Work Location: Remote/Preferred JacksonvilleFL or Tampa, FL
$34k-57k yearly est. 48d ago
Fleet Operations Specialist
Miller Electric Company 4.5
Operations specialist job in Jacksonville, FL
About Us
We design, install, and maintain advanced electrical systems. Our expertise spans traditional electrical contracting, security solutions, audio-visual integration, wireless networking, and building management systems.
We are looking for an analytical and proactive Fleet OperationsSpecialist to manage our rental program and optimize fleet performance. This role involves coordinating rental operations, analyzing fleet data to identify cost-saving opportunities, developing process documentation, and assisting with accident claim reporting. The ideal candidate will be proficient with fleet management software and have a strong ability to analyze data for efficiency gains.
Essential Duties & Responsibilities
· Coordinate and direct the company's rental program to ensure smooth and efficient daily operations.
· Gather and analyze fleet data, including mileage, fuel consumption, maintenance costs, to identify trends and recommend improvements.
· Develop and document standard operating procedures for all fleet functions to enhance efficiency and consistency.
· Provide support for accident and damage claim reporting and tracking processes.
· Ensure data integrity within the fleet management system through regular analysis and validation.
· Monitor vehicle maintenance schedules and fuel usage to maximize vehicle lifespan and efficiency.
· Assist in ensuring compliance with all relevant transportation regulations and policies.
· Collaborate with internal teams to align fleet operations with business needs and objectives.
Qualifications
· Proven experience in fleet management or a similar operational role (preferred).
· Strong analytical skills with the ability to interpret data and generate actionable insights.
· Proficiency with fleet management software, specifically Asset Panda and Fleet Response (preferred).
· Experience with data analysis and integrity analysis is highly desired.
· Familiarity with SharePoint for document management.
· Excellent written and verbal communication skills for process documentation and reporting.
· Strong organizational skills and attention to detail.
· Ability to work independently and as part of a team.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
$32k-42k yearly est. Auto-Apply 55d ago
BCBA - We will relocate you to Georgia!
Apollo Behavior 3.4
Operations specialist job in Jacksonville, FL
Job Description
**$5,000 Signing Bonus!!**
**We will provide you with a relocation stipend!!**
Role: Board Certified Behavior Analyst (BCBA)
Location: You can either work at our Marietta, Alpharetta, Johns Creek or Lawrenceville centers. We will provide you with a generous relocation stipend!
Target Earnings: CS1: $94,000.00; CS2: $98,000; CS3: $102,000; Sr. CS-1: $107,000; Sr. CS-2: $115,000
Base Salaries: $90,000-$100,000; based on experience
Schedule: Monday-Friday, 8:00 am - 5:00 pm
About Apollo Behavior:
Apollo Behavior is the premier provider of ABA therapy in metro Atlanta, and the largest ABA provider based in Georgia. We are focused on being the best, and have heavily incorporated relational frame theory into our clinical model. At Apollo, excellence is not an anecdote - we have a ~25% annual client graduation rate, and many of our clients enter mainstream educational settings.
We embrace a servant leadership model and work hard every day to empower our team to do their best work and be their best selves. We are dedicated to ensuring that our team enjoys a fun, collaborative, non-bureaucratic culture and maintains a healthy work-life balance. To learn more, please visit our website at: *******************************
Role: BCBA and Case Supervisor
Apollo Behavior is looking for BCBAs for our center-focused applied behavior analysis services in the metro Atlanta area. This is a great opportunity for someone who wants to do great work with other excellent clinicians, be a part of a fun and collaborative culture, and maintain an ethical caseload and work/life balance.
Your typical day might include:
Providing clinical consultation and overseeing treatment programming for our staff and clients
Collaborating with parents or other caregivers to ensure client progress is sustained long-term
Developing and leading other team members
Learning about and implementing innovative ABA methods, such as Relational Frame Theory / RFT
May attend trainings or GABA or other conference
This role might be for you if:
You are a leader who has passion and vision
You value the opportunity to develop your clinical and managerial skills with mentorship provided by the leading minds within the ABA field
You are an excellent clinician, a great manager, and a collaborator with client caretakers
You love to see the results of your work improving the lives of your clients
You love to lead and develop other clinicians so we can all ensure our clients achieve their full potential
You can be an evangelist to employees, parents, referral sources, and the ABA community
You have worked as a BCBA in-center for at least three years
Benefits:
$5,000 Signing Bonus
Relocation Reimbursement Assistance
$1,500 CEU and Travel Reimbursement, plus three additional paid CEU days
17 Paid Days Off per year (including paid holidays!)
2 WFH days per month
Billable starting at 20 hours a week
Comprehensive Health, Life, Vision, and Dental Insurance
401(k) with Company Match
Mentorship and Leadership Coaching from well-known leaders in the ABA field
What you need:
A master's degree in psychology or a related field
Strong competency in a range of skill acquisition and behavior reduction techniques
Success leading and managing direct care clinical team members
$90k-100k yearly 27d ago
Dealer Services Specialist II - Manheim Jacksonville
Cox Enterprises 4.4
Operations specialist job in Jacksonville, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Represents the dealer sales lane at the location on sale days - promotes services such as Manheim certified, accept and solicits reserve numbers from dealers, up sells products and services, etc. Works with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day also responsible for ensuring vehicles are re‐ran if needed. Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved.
* Champions all sale day preparations (pre/post activities) related to in‐lane and online sales.
* Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim.
* Investigates, troubleshoots, and resolves customer problems and issues; serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service.
* Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary.
* Educate customers on Online Vehicle Exchange, Simulcast, Manheim.com, and on other Manheim services & products. Provide assistance and training in usage.
* Provide consultation to customers regarding the setting of floor prices prior to every sale and educate dealers if needed to MMR. This will guarantee the success of a dealer's in-lane and online offerings and ensure Manheim sets realistic dealer expectations on selling cars.
* Develop and strengthen relationships with dealers over the phone, online, and at the Auction through planned contact and meetings, as well as feedback sessions regarding Auction and online use and services.
* Serve as initial contact for buyers and sellers.
* Maximize the number of transactions on OVE. Promote all listings onsite and offsite.
* Load inventory for dealers, including no sales, transfer inventory from AutoTrader/others, and vehicles with condition reports.
* Solicit inventory and offer additional services to all buyers (PSIs, recon, CRs)
* Work with the manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction, and service levels.
* Walk vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value.
* Reviews vehicles in sales line‐up, locate missing vehicles, and works with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check).
* Coordinates with Recon shops to ensure that repairs are completed in a timely manner
* Works closely with vehicle check‐in and lot operations to ensure all work is completed on dealer vehicles (i.e., recon, inspections, details, etc.).
* Contacts inside support if units are pulled from the sale or online for work not being completed or mechanical issues so this can be communicated to the customer.
* Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.
* Review vehicles in sale lineup, locate missing vehicles and work with account representatives to ensure vehicles are ready for sale.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
Minimum:
* 4 years of experience in a related field (e.g. Customer Service Industry, Auction Experience, Working with Car Dealerships, Sales/Service); or a High school diploma/GED with 3 years of experience in a related field; or an AS/AA degree, BS/BA degree or certification in a related discipline.
* Safe drivers needed; valid driver's license required.
* Effective communication (written and verbal) and interpersonal skills required.
* Ability to work in a high-performance, fast paced team environment.
* Solid computer skills, including the ability to use the Internet and MS Office effectively.
* Ability to adapt to and work effectively within a constantly changing environment.
* Excellent customer service and problem-solving skills are required. Ability to sit or stand for prolonged periods of time.
* Ability to perform repetitive tasks; manual dexterity.
* Vision abilities required include close, distance, and depth perception
Preferred:
* 1 - 3 years of Auction experience or 2 - 4 years of dealership experience is strongly preferred.
* Previous experience in sales support role desired.
* Ability to speak Spanish a plus
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 60d+ ago
OPERATIONS REVIEW SPECIALIST - 60022447
State of Florida 4.3
Operations specialist job in Lake Butler, FL
Working Title: OPERATIONS REVIEW SPECIALIST - 60022447 Pay Plan: Career Service 60022447 Salary: $47,668.14 Total Compensation Estimator Tool Hearing Officer (Operations Review Specialist)
Department of Children and Families
Orlando, Florida
Open Competitive
What you will do:
This is an administrative Hearing Officer position that conducts administrative hearings related to the Department of Children & Families and Agency for Persons with Disabilities actions. The hearing officer must afford a fair and complete hearing and conduct the proceeding so that the record affirmatively shows that the hearing has met all requirements of the law. The hearing is a formal hearing under the Administrative Procedures Act, Chapter 120 F.S. and federal program requirements, as it often involves disputes of facts requiring specific evidentiary determinations.
How you will make an impact:
* Conduct the hearing following statutory guidelines.
* Administer oaths, establishes the burden and standard of proof required of the parties at the hearing.
* Develop the record, rule on motions and the admissibility of evidence.
* Research, review, analyze and maintain an up-to-date knowledge of the various programs, including pertinent statutes, court decisions, Florida Administrative Code, federal regulations and the agencies' interpretation of such authorities.
* Monitor the agencies' implementation of these authorities to determine the correctness of the action.
* Review hearing requests for jurisdiction, facilitate settlement negotiations, issue /orders for prehearing conferences and discovery.
* Schedule the hearing, assuring all of the requirements of law have been met.
* Issue and rule on subpoena requests.
* Prepare a written decision, setting forth in a concise manner, the facts of the cases and the effect of the application of law to those facts. The decision must respond to proposed findings of fact and arguments submitted by each party.
* This position may travel as required.
Qualifications:
* High school diploma and 4 or more years of experience as a Hearing Officer (the years of experience can be equivalent to the degree).
* Experience as a Hearing Officer utilizing the Uniform Rules of Administrative Procedure.
* Experience conducting legal research and drafting legal documents.
* Valid Driver License.
Preferred qualifications:
* Bachelor's degree, Juris Doctor degree preferred.
Knowledge, Skills, and Abilities:
* Writing
* Communicating effectively with others in writing as indicated by the needs of the audience
* Reading Comprehension
* Understanding written sentences and paragraphs in work related documents
* Speaking
* Talking to others to effectively convey information
* Problem Identification
* Identifying the nature of problems
* Information Gathering
* Knowing how to find information and identifying essential information
* Active Listening
* Listening to what other people are saying and asking questions as appropriate
Candidate Profile (application) must be completed in its entirety.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
* If you experience problems applying online, please call the People First Service Center at **************.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit *****************************
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit ******************************
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: *******************
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$47.7k yearly 15d ago
Pest Control Service Specialist
Cleardefensepest
Operations specialist job in Jacksonville, FL
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 60d+ ago
Service Specialist
Site Issues
Operations specialist job in Jacksonville, FL
The Service Specialist is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to exceed merchant expectations and maintain an excellent image for the company. By leveraging probing questions and effective listening skills. The service specialist will provide superior customer service via phone, e-mail, and ticketing. This position is required to handle all forms of telephone etiquette such as; call transfers, message taking, call backs, holds, interruptions, and unintentional disconnects. The position will display the highest degree of professionalism and courtesy when speaking with and supporting all customers.
Responsibilities
Answer inbound customer calls professionally while providing prompt, accurate information; route calls to appropriate departments/employees
Educate customer regarding various company products/services
Helps resolve customer complaints, ensuring that problems can be resolved in a timely manner, and following up with customers' issues when necessary
Completing incoming account changes within the time guidelines of project or task
Record keeping of merchant account, updating when required
Fully Servicing each caller regardless of issue
Ability to shift priorities as business needs dictate and operate with a sense of urgency
Strong commitment to quality; delivery of complete and accurate product in a timely manner
Strong time management skills
Works well in a collaborative environment; contributes to overall business objectives while promoting a positive attitude and displaying a sense of teamwork
Additional Responsibilities as assigned or requested by
Qualifications
Knowledge of the Payment Card Industry a plus
Customer service/call center experience
Understanding of Microsoft office suite
Understanding of Credit card processing hardware
Tools
Microsoft Office
Fiserv tools
$28k-49k yearly est. 60d+ ago
AML Refresh Operations - Ops Professional MKTS
Bank of America 4.7
Operations specialist job in Jacksonville, FL
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.
Line of Business Job Description:
Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.
Responsibilities:
Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met
Ensure all jurisdictional regulatory requirements related to KYC are adhered to
Support business with KYC related queries and requests
Participate in remediation, internal/external Audits (where applicable)
Maintains accuracy of client portfolio using internal and external comparison tools
Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
Explores methods to enhance processes, further reduce risks, and boost client experience
Partners with colleagues on the trade and sales support teams, as well as external agents
Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
Escalates potential risks and exposures to manager in a timely manner
Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Confirms loan documentation for accurate trade settlements
Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups
Manages post-trade management and logistics, settlement pricing, and closing coordination
Analyzes and resolves highly complex operational problems
Processes loans end-to-end with accurate data input into various credit and operating systems
Job Requirements:
2+ years of financial services experience
Excellent verbal and written communications skills
Documented experience performing in a process-oriented production environment that changes periodically
Familiar with MS Office Suite (Excel/Word/Outlook/Access)
Work in a team environment
Organize work, prioritize tasks and handle multiple assignments simultaneously
Successfully meet tight deadlines while ensuring data accuracy and integrity
Work and execute with minimal supervision or remote management
Skills:
Attention to Detail
Critical Thinking
Data Collection and Entry
Recording/Organizing Information
Research
Fraud Management
Interpret Relevant Laws, Rules, and Regulations
Problem Solving
Quality Assurance
Risk Management
Adaptability
Customer and Client Focus
Prioritization
Result Orientation
Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
$27k-34k yearly est. Auto-Apply 60d+ ago
Business Analysis Specialist IV- Investor Reporting
JPMC
Operations specialist job in Jacksonville, FL
If you want to make valuable contributions to your team and expand your career and skills in, financial operations world, then a Business Analysis Specialist within JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Business Analysis Specialist IV- Investor Reporting in Mortgage Servicing, you will be servicing the loan portfolio for Fannie Mae by conducting end to end loan activity research on reporting exceptions within an assigned portfolio of investors.
Job responsibilities
Providing accurate and timely reporting (e.g. daily, monthly) and remittance to investors in order to satisfy investor requirements
Initiating wire requests while ensuring all data is accurate and remitted timely
Working with internal clients such as Special Loans, Accounting, Capital Markets, Custodial Accounting, etc. to ensure that all accounts are reconciled timely and accurately
Communicating findings to Management, and Internal and External clients
Attending meetings and calls with punctuality
Required qualifications, capabilities, and skills
Advanced Excel skills including v-lookups and pivot tables
Strong communication skills with an ability to work well with the team and internal departments
Strong attention to detail with an exceptional organizing skills
Respond well to Pressure and Competing deadlines
Must be a quick learner, creative with new ideas, and thrive in a fast paced environment
Preferred qualifications, capabilities, and skills
Line of Business, Business Process and Procedures, and Business Applications knowledge desire
MSP Passport skills needed to pull in large data sets
Experience working with Alteryx solutions preferred, but not required
Experience working with MSP and Fannie Mae applications preferred, but not required
This role is full-time in office 5 days/week based in JacksonvilleFL. The role does not offer immigration sponsorship or relocation assistance.
$43k-78k yearly est. Auto-Apply 60d+ ago
Relocation Specialist
Tulsa Welding School 3.8
Operations specialist job in Jacksonville, FL
USE YOUR POWERS OF PERSUASION TO HELP STUDENTS REDISCOVER THEIR PASSION Responsible for relocation assistance to future students to meet their housing needs and coordinating options best fit for their educational period. Role Responsibilities:
* Coordinate housing for all students; including planning, coordinating, overseeing moving logistics
* Source potential housing opportunities; build business relationships with new housing facilities.
* Maintain, update and report to leadership student housing data.
* Build and maintain housing applications and forms necessary
* Other duties as assigned
Required Knowledge, Education and Experience:
* Associate degree required; Bachelor's preferred
* 2 or more years of leasing experience
* Previous Salesforce experience is a plus
* Bi-lingual is a plus
Physical Environment:
* Most work is performed in a temperature-controlled office environment
* The successful applicant may sit for long periods of time at a desk and/or at a compute
* You will be required to use calculators, keyboards, telephones, & other office equipment as needed.
* Please be aware that stooping, bending, twisting, and reaching may be required
* Note that some work may be completed in classroom or shop environment on campus.
Why should you apply?
* Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor's visits
* Flexible Spending Account and Health Savings Account options
* 401(k) Employer Match
* Short- & Long-Term Disability - Company Paid
* Basic Life Insurance - Company Paid
* 12 Paid Holidays
* Your Birthday off - Company Paid
* 2 weeks PTO - 1st yr.
* Tuition Reimbursement
* Employee referral bonus program
* Headspace membership - Company Paid
* Marquee Health Well-Being Program - Company Paid
* Pet Insurance, Accident Insurance, and other optional insurance plans
StrataTech Education - Core Values
At StrataTech, we are zealous advocates of positive and sustainable life change through skilled trades education. We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others. Collectively, our organizational core values are focused on promoting an incredible work environment, with genuine and authentic people, which is both challenging and fun, while focused on serving the needs of others. Together, we are united with the desire to make a positive impact in the lives we touch and in the communities we serve.
* Challenging and Fun
* Creating an Incredible Work Environment
* Genuine People
* Force For Good
We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others.
$59k-73k yearly est. 27d ago
~ Route Specialist
Imagefirst
Operations specialist job in Saint Augustine, FL
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.
Pay: $21.32 hourly
Schedule: Monday to Friday
RESPONSIBILITIES:
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required
Clean driving record
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate
PREFERRED QUALIFICATIONS:
Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations
Company Values & Benefits
Benefits:
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
$21.3 hourly Auto-Apply 60d+ ago
~ Route Specialist
Fixed Asset Accountant In King of Prussia, Pennsylvania
Operations specialist job in Saint Augustine, FL
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.
Pay: $21.32 hourly
Schedule: Monday to Friday
RESPONSIBILITIES:
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Communication: Excellent oral, written, phone and face to face
Load and unload truck, truck organization.
Manage customer inventory
Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application
Paperwork: work order preparation and follow-up, invoice accuracy
Provide route relief to cover Customer Advocate vacations and call offs (flexibility)
Provide additional route support as needed (Reroutes, additional volume etc…)
Make special deliveries to customers
Lead generation
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required
Clean driving record
Ability to lift 50 pounds plus and push and pull carts of linen
Must be computer literate
PREFERRED QUALIFICATIONS:
Some delivery, logistics and/or route experience
One year experience with account management and ensuring customer satisfaction
Knowledge: Practical insight specific to the textile services industry and operations
Company Values & Benefits
Benefits:
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
$21.3 hourly Auto-Apply 60d+ ago
Fleet Operations Specialist
Keurig Dr Pepper 4.5
Operations specialist job in Jacksonville, FL
**Fleet OperationsSpecialist - Jacksonville, FL** The **Fleet OperationsSpecialist** will perform activities related to fleet operations within the Region fleet department. Incumbent will complete and maintain accurate records of work orders/repairs, parts inventory, asset inventory, and rental equipment. Asset management and equipment disposal will also play a large role in this position. Collection and analysis of data to provide fleet recommendations will also be required.
**Shift and Schedule**
+ Full-time
+ Monday-Friday
+ 8:00 am until finished
+ Flexibility to work overtime and weekends as needed is required
**Work-Life-Balance**
This is a hybrid position that requires working some days from home and others in the office. Training and team meetings will take place in the office. There is also some travel involved, not to exceed 20%.
**Position Responsibilities:**
+ Procurement of parts/supplies
+ Invoice processing and tracking
+ Accrual reporting on a weekly/monthly/yearly basis
+ Fleet asset database management
+ Enterprise Asset Management (EAM) equipment transfers
+ Fuel Card management and tracking
+ Equipment rentals and database management
+ Reporting and analyzing Fleet Metrics & reports
+ Vehicle registrations covering multiple states
+ New equipment implementation & tracking
+ Asset disposals and tracking
+ Weekly/monthly/annual reporting as required
+ Tracking/scheduling of employee training
+ Tracking/scheduling of DOT/OSHA/EPA/Local testing or requirements
+ Special projects
+ Responsible for the on-going development and administration of system reports - adapting to changing business imperatives
+ Implement cost reduction, customer and employee initiatives that drive value and support key company goals and strategic objectives
+ Provide data for national performance scorecard
**Total Rewards:**
+ The pay rate will range between $22 and $23 per hour, based on experience
+ Benefits, subject to eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
**Requirements:**
+ 3 years of experience working with Microsoft Office, including Excel (pivot tables, vlookup),
+ 1 year of experience with working knowledge of DOT regulations
+ Able to lift up to 50 pound
+ Able to stand and bend for long periods of time in a shop/warehouse environment
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
How much does an operations specialist earn in Jacksonville, FL?
The average operations specialist in Jacksonville, FL earns between $27,000 and $72,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.
Average operations specialist salary in Jacksonville, FL
$44,000
What are the biggest employers of Operations Specialists in Jacksonville, FL?
The biggest employers of Operations Specialists in Jacksonville, FL are: