What is an Operations Specialist

An operations specialist is the brain behind the machine who coordinates the workflow over all the departments of a company. They optimize, prioritize, and analyze to make sure nothing takes more time, money, or energy than necessary. They see to it that processes that depend on one another are completed in a timely manner, that every equipment is functional and all necessary materials are on stock, that there is no empty time or overload of work in any department, and everyone is doing what they are supposed to.

Much like the conductor of an orchestra, really. With perhaps less impressive gestures. Although, who knows. They come in all shapes and sizes.

On average, they make $53,767 a year, which seems fair, considering they do have a lot on their plate.

There is more than meets the eye when it comes to being an Operations Specialist. For example, did you know that they make an average of $27.87 an hour? That's $57,973 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Operations Specialist Do

There are certain skills that many Operations Specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Listening skills and Problem-solving skills.

Learn more about what an Operations Specialist does

How To Become an Operations Specialist

If you're interested in becoming an Operations Specialist, one of the first things to consider is how much education you need. We've determined that 57.1% of Operations Specialists have a bachelor's degree. In terms of higher education levels, we found that 6.6% of Operations Specialists have master's degrees. Even though most Operations Specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an Operations Specialist. When we researched the most common majors for an Operations Specialist, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Operations Specialist resumes include High School Diploma degrees or Master's Degree degrees.

You may find that experience in other jobs will help you become an Operations Specialist. In fact, many Operations Specialist jobs require experience in a role such as Customer Service Representative. Meanwhile, many Operations Specialists also have previous career experience in roles such as Administrative Assistant or Sales Associate.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Google Jobs (137)
  2. Brown Brothers Harriman Jobs (148)
  3. Edward Jones Jobs (137)
  4. Charles Schwab Jobs (211)
  5. Citigroup Jobs (224)
Average Salary
$57,973
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
126,253
Job Openings
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Average Salary for an Operations Specialist

Operations Specialists in America make an average salary of $57,973 per year or $28 per hour. The top 10 percent makes over $84,000 per year, while the bottom 10 percent under $39,000 per year.
Average Salary
$57,973
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12 Operations Specialist Resume Examples

Learn How To Write an Operations Specialist Resume

At Zippia, we went through countless Operations Specialist resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Operations Specialist Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Google Jobs (137)
  2. Brown Brothers Harriman Jobs (148)
  3. Edward Jones Jobs (137)
  4. Charles Schwab Jobs (211)
  5. Citigroup Jobs (224)

Choose From 10+ Customizable Operations Specialist Resume templates

Zippia allows you to choose from different easy-to-use Operations Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume
Operations Specialist Resume

Operations Specialist Demographics

Operations Specialist Gender Distribution

Male
Male
51%
Female
Female
49%

After extensive research and analysis, Zippia's data science team found that:

  • Among Operations Specialists, 49.4% of them are women, while 50.6% are men.

  • The most common race/ethnicity among Operations Specialists is White, which makes up 73.9% of all Operations Specialists.

  • The most common foreign language among Operations Specialists is Spanish at 50.5%.

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Operations Specialist Education

Operations Specialist Majors

34.3 %
6.8 %

Operations Specialist Degrees

Bachelors

57.1 %

Associate

19.2 %

High School Diploma

11.9 %

Top Colleges for Operations Specialists

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

4. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

5. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

8. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

9. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451
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Online Courses For Operations Specialist That You May Like

Financial Accounting Payroll
udemy
4.4
(889)

Payroll calculations - federal income tax, social security, Medicare - Payroll journal entries posted to ledger accounts...

Operations Management A-Z: Business Processes and Systems
udemy
4.5
(1,128)

Operations Management: Supply Chain & Business Processes in Industry for Manufacturing and Services Organizations...

Financial Accounting Subsidiary Ledgers & Special Journals
udemy
4.8
(283)

Subsidiary ledgers for accounts receivable & accounts payable. Special Journals - Sales journal, purchases journal...

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Top Skills For an Operations Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.3% of Operations Specialists listed Communication on their resume, but soft skills such as Customer-service skills and Listening skills are important as well.

Best States For an Operations Specialist

Some places are better than others when it comes to starting a career as an Operations Specialist. The best states for people in this position are Rhode Island, Maryland, New Jersey, and Pennsylvania. Operations Specialists make the most in Rhode Island with an average salary of $66,365. Whereas in Maryland and New Jersey, they would average $65,571 and $64,234, respectively. While Operations Specialists would only make an average of $64,083 in Pennsylvania, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Pennsylvania

Total Operations Specialist Jobs:
2,613
Highest 10% Earn:
$94,000
Location Quotient:
1.25
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Nevada

Total Operations Specialist Jobs:
483
Highest 10% Earn:
$91,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Operations Specialist Jobs:
350
Highest 10% Earn:
$101,000
Location Quotient:
1.16
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Operations Specialists

How Do Operations Specialist Rate Their Jobs?

What do you like the most about working as Operations Specialist?

Your sole goal is to achieve operational excellence. Your job description grows with you. It's flexible in terms on variety of subjects you can work with but at the end it comes to the same goal, evaluation methods. Show More

What do you NOT like?

It's a wide role and in organizations/departments/teams that are less mature - you can get lost in the chaos. Show More

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5.0

GoodOctober 2019

5.0

Zippia Official LogoGoodOctober 2019

What do you like the most about working as Operations Specialist?

helps in learning the process and is is responsible for managing the flow of a workplace and optimizing day-to-day activities. They track and analyze various reports, such as activity budgets, operation activity

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Top Operations Specialist Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Operations Specialists and discovered their number of Operations Specialist opportunities and average salary. Through our research, we concluded that Us Navy was the best, especially with an average salary of $57,525. Bank of America follows up with an average salary of $33,312, and then comes JPMorgan Chase & Co. with an average of $47,079. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an Operations Specialist. The employers include CUNA Mutual Group, Stitch Fix, and Adtalem Global Education

Most Common Employers For Operations Specialist

RankCompanyZippia ScoreAverage Operations Specialist SalaryAverage Salary
1$128,173
2$80,668
3$75,043
4$70,321
5$65,549
6$65,326

Operations Specialist Videos

Becoming an Operations Specialist FAQs

How long does it take to become an Operations Specialist?

It takes 4 years of professional experience to become an operations specialist. That is the time it takes to learn specific operations specialist skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 7 to 9 years years to become an operations specialist.

Do you need a degree to be an operations specialist?

No, you do not need a degree to become an operations specialist. However, many employers prefer candidates who hold an associate or bachelor's degree in business administration, accounting, or a related field.

The amount of education you have will impact the number of years of work experience needed to become an operations specialist.

If you have a high school diploma, you can begin an entry-level position, such as an operations clerk, in the industry in which you wish to work. Once you have three to six years of experience, you can apply for an operations specialist position.

There are many different types of operations specialists, depending on the industry. A financial operations analyst may require a master's degree, while a business operations manager may only need a bachelor's degree.

What are the duties of an operations specialist?

The duties of an operations specialist are to manage all aspects of a company's daily operations.

Responsibilities Of An Operations Specialist:

  • Managing inventory

  • Ensuring the correct ordering of supplies

  • Monitoring the maintenance and replacement of operational equipment

  • Optimizing processes

  • Overseeing the operations team

  • Liaising the external stakeholders

Common Duties Of An Operations Specialist:

  • Managing day-to-day operations.

  • Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.

  • Assisting with the implementation of new processes and procedures.

  • Identifying ways to improve customer experiences.

  • Ordering supplies and maintaining inventory levels.

  • Overseeing the operations team and assigning tasks.

  • Training new employees and ensuring that they follow the health and safety regulations.

  • Interacting with customers and suppliers, answering questions, and resolving issues.

  • Tracking and reporting on operational performance.

  • Maintaining policy and procedure documents.

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