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The differences between operations specialists and business specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business specialist has an average salary of $73,521, which is higher than the $54,752 average annual salary of an operations specialist.
The top three skills for an operations specialist include customer service, logistics and basic math. The most important skills for a business specialist are patients, customer service, and product knowledge.
| Operations Specialist | Business Specialist | |
| Yearly salary | $54,752 | $73,521 |
| Hourly rate | $26.32 | $35.35 |
| Growth rate | 10% | 4% |
| Number of jobs | 109,181 | 95,909 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | - | - |
An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.
A business specialist's role is to perform research and analysis to determine the company's strengths and weaknesses, aiming to improve and develop areas for optimal performance. Their responsibilities revolve around coordinating with different departments to gather relevant data, identifying new opportunities and ways to meet clients' needs, devising strategies and programs for profit growth, and developing new processes for business efficiency. Furthermore, it is essential to provide corrective measures on various issues and concerns, all while implementing the company's policies and regulations.
Operations specialists and business specialists have different pay scales, as shown below.
| Operations Specialist | Business Specialist | |
| Average salary | $54,752 | $73,521 |
| Salary range | Between $35,000 And $85,000 | Between $44,000 And $120,000 |
| Highest paying City | Washington, DC | Seattle, WA |
| Highest paying state | Rhode Island | Washington |
| Best paying company | Coatue Management | BP America Inc |
| Best paying industry | Government | - |
There are a few differences between an operations specialist and a business specialist in terms of educational background:
| Operations Specialist | Business Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations specialists' and business specialists' demographics:
| Operations Specialist | Business Specialist | |
| Average age | 44 | 44 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 48.1% Female, 51.9% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |