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Operations specialist vs operations support specialist

The differences between operations specialists and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations specialist has an average salary of $54,752, which is higher than the $44,233 average annual salary of an operations support specialist.

The top three skills for an operations specialist include customer service, logistics and basic math. The most important skills for an operations support specialist are operations support, customer service, and data entry.

Operations specialist vs operations support specialist overview

Operations SpecialistOperations Support Specialist
Yearly salary$54,752$44,233
Hourly rate$26.32$21.27
Growth rate10%10%
Number of jobs109,181176,034
Job satisfaction4-
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 57%
Average age4442
Years of experience-2

What does an operations specialist do?

An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

What does an operations support specialist do?

The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.

Operations specialist vs operations support specialist salary

Operations specialists and operations support specialists have different pay scales, as shown below.

Operations SpecialistOperations Support Specialist
Average salary$54,752$44,233
Salary rangeBetween $35,000 And $85,000Between $27,000 And $71,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateRhode IslandNew Jersey
Best paying companyCoatue ManagementKLA
Best paying industryGovernmentAutomotive

Differences between operations specialist and operations support specialist education

There are a few differences between an operations specialist and an operations support specialist in terms of educational background:

Operations SpecialistOperations Support Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Operations specialist vs operations support specialist demographics

Here are the differences between operations specialists' and operations support specialists' demographics:

Operations SpecialistOperations Support Specialist
Average age4442
Gender ratioMale, 50.6% Female, 49.4%Male, 44.0% Female, 56.0%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between operations specialist and operations support specialist duties and responsibilities

Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
  • Show more

Operations support specialist example responsibilities.

  • Manage HTML developers to create and maintain FDIC Internet/Intranet.
  • Manage windows active directory, exchange, and file servers for user profiles and access.
  • Lead testing for all new store openings to ensure all POS and systems which support the retail team are fully operational.
  • Design and manage studies for alternative API qualification for commercial products.
  • Cable TV, Ethernet and phone cable runs and outlets
  • Load multiple versions of Linux onto multiple computers from scratch simultaneously.
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Operations specialist vs operations support specialist skills

Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%
Common operations support specialist skills
  • Operations Support, 19%
  • Customer Service, 17%
  • Data Entry, 5%
  • PowerPoint, 4%
  • Technical Support, 3%
  • DOD, 3%

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