Operations specialist resume examples from 2026
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How to write an operations specialist resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in operations specialist-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the operations specialist position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on an operations specialist resume:
- Customer Service
- Logistics
- Basic Math
- PowerPoint
- Customer Satisfaction
- Operational Procedures
- Data Entry
- Excellent Organizational
- Troubleshoot
- Process Improvement
- Quality Standards
- Math
- Work Ethic
- HR
- Strong Analytical
- Payroll
- SharePoint
- Operational Issues
- Operational Support
- Data Analysis
- Windows
- ACH
- Branch Management
- SQL
- Problem Resolution
- DOD
- Google Drive
- Customer Inquiries
- Customer Support
- External Clients
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the operations specialist position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write operations specialist experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from operations specialist resumes:
Work history example #1
Loan Processor
JPMorgan Chase
- Audited FHA, VA and Conventional loan documents to ensure all bank guidelines were strictly adhered.
- Managed individual pipeline to ensure that all regulatory and compliance requirements have been met in the appropriate time frames.
- Reviewed signed documentations for correct signatures, notary information, title reports and escrow instructions.
- Maintained an average pipeline of 30-50 loans for Conventional, FHA and HARP programs.
- Managed underwriting Freddie Mac, FHA, Conventional and VA loans.
Work history example #2
Operations Specialist
JPMorgan Chase
- Selected Accomplishments: Established quality and production standards for each unit.
- Improved correct CTR reporting through communication from Banking Center, Staff, faxes, emails, and phone calls.
- Drafted procedures for Publishing for the Chase Mortgage Banking Guide (MBG).
- Maintained knowledge of Home Lending Default practices through management communications, meetings, client focus groups, and web-based training.
- Served as back up Team leader when needed, responded to associates questions on policy, process and procedures.
Work history example #3
Operations Representative (Part-Time)
Smart
- Specialized in the implementation and troubleshooting of the smart grid and its devices.
- Trained and coached new employees on the procedures associated with tire buffing and skiving.
- Provided part number to dealers, service centers, and retail customers through email or phone conversations.
- Facilitated communication between CVS/Caremark and patient assistance programs as the single point of contact for major payers.
- Created an SQL Server 2008 database using stored procedures for ETL of data used for analytics.
Work history example #4
Operations Specialist
Groupon
- Serviced sales reps with the completion of their sales through Ikons INCR system.
- Automated numerous manual processes through the development of new tools, utilizing Excel, VBA, Access and SQL.
- Utilized HF single side band radio frequencies for long range communications with air and sea assets.
- Compiled and submitted cases disputing any customer issued charge-backs, through Braintree Payment Solutions.
- Designed and implemented procedures to upgrade all Windows 3.1 clients to Microsoft Windows 95.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from operations specialist resumes:
Bachelor's Degree in marketing
Michigan State University, East Lansing, MI
2014 - 2017
Highlight your operations specialist certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your operations specialist resume:
- Certified Billing and Coding Specialist (CBCS)
- Certified Pharmacy Technician (CPhT)
- Operator Certification
- International Accredited Business Accountant (IABA)
- Certified Supply Chain Professional (CSCP)
- Certified Resume Specialist: Accounting and Finance (CRS+AF)
- Microsoft Office Specialist Master Certification (MOS)
- EPA Amusement Operators Safety Certification (EPA)
- IT Information Library Foundations Certification (ITIL)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)