Research Summary. We analyzed 12,151 operations specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Us Navy and Bank of America. Here are the key facts about operations specialist resumes to help you get the job:

  • The average operations specialist resume is 421 words long
  • The average operations specialist resume is 0.9 pages long based on 450 words per page.
  • Customer service is the most common skill found on an operations specialist resume. It appears on 21.3% of resumes.
After learning about how to write a professional operations specialist resume, you can make sure your resume checks all the boxes with our resume builder.


Operations Specialist Resume Example

Choose From 10+ Customizable Operations Specialist Resume templates

Zippia allows you to choose from different easy-to-use Operations Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Operations Specialist Resume
Operations Specialist Resume
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Operations Specialist Resume

What Should Be Included In An Operations Specialist Resume


1. Add Contact Information To Your Operations Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations Specialist Resume Contact Information Example #1
DHRUV JOHNSON | 333-111-2222 |
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Operations Specialist Resume Relevant Education Example #1
Bachelor's Degree In Marketing 2014 - 2016
Michigan State University East Lansing, MI
Operations Specialist Resume Relevant Education Example #2
Some College Courses In Business 2014 - 2016
Central State University Wilberforce, OH

3. Next, Create An Operations Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Operations Specialist Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Logistics Skills

    Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

  • Operational Procedures Skills

    The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

  • Quality Standards Skills

    Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Top Skills for an Operations Specialist
  • Customer Service, 21.3%
  • Logistics, 4.3%
  • Basic Math, 4.2%
  • PowerPoint, 4.2%
  • Customer Satisfaction, 4.1%
  • Other Skills, 61.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Operations Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1
Loan Processor
JPMorgan Chase
  • Audited FHA, VA and Conventional loan documents to ensure all bank guidelines were strictly adhered.
  • Managed individual pipeline to ensure that all regulatory and compliance requirements have been met in the appropriate time frames.
  • Reviewed signed documentations for correct signatures, notary information, title reports and escrow instructions.
  • Maintained an average pipeline of 30-50 loans for Conventional, FHA and HARP programs.
  • Managed underwriting Freddie Mac, FHA, Conventional and VA loans.

Work History Example # 2
Operations Specialist
JPMorgan Chase
  • Selected Accomplishments: Established quality and production standards for each unit.
  • Improved correct CTR reporting through communication from Banking Center, Staff, faxes, emails, and phone calls.
  • Drafted procedures for Publishing for the Chase Mortgage Banking Guide (MBG).
  • Maintained knowledge of Home Lending Default practices through management communications, meetings, client focus groups, and web-based training.
  • Served as back up Team leader when needed, responded to associates questions on policy, process and procedures.

Work History Example # 3
Operations Representative (Part-Time)
  • Specialized in the implementation and troubleshooting of the smart grid and its devices.
  • Trained and coached new employees on the procedures associated with tire buffing and skiving.
  • Provided part number to dealers, service centers, and retail customers through email or phone conversations.
  • Facilitated communication between CVS/Caremark and patient assistance programs as the single point of contact for major payers.
  • Created an SQL Server 2008 database using stored procedures for ETL of data used for analytics.

Work History Example # 4
Operations Specialist
  • Serviced sales reps with the completion of their sales through Ikons INCR system.
  • Automated numerous manual processes through the development of new tools, utilizing Excel, VBA, Access and SQL.
  • Utilized HF single side band radio frequencies for long range communications with air and sea assets.
  • Compiled and submitted cases disputing any customer issued charge-backs, through Braintree Payment Solutions.
  • Designed and implemented procedures to upgrade all Windows 3.1 clients to Microsoft Windows 95.


5. Highlight Your Operations Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations specialist resume:

  1. Certified Billing and Coding Specialist (CBCS)
  2. Certified Pharmacy Technician (CPhT)
  3. Operator Certification
  4. International Accredited Business Accountant (IABA)
  5. Certified Supply Chain Professional (CSCP)
  6. Certified Resume Specialist: Accounting and Finance (CRS+AF)
  7. Microsoft Office Specialist Master Certification (MOS)
  8. EPA Amusement Operators Safety Certification (EPA)
  9. IT Information Library Foundations Certification (ITIL)


6. Finally, Add a Operations Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Operations Specialist Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Operational Procedures, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
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