Operation Specialist
Operations Specialist job 27 miles from La Habra
Job Responsibilities :
1. Be responsible for the deployment, update and maintenance of airline and supplier policies on OTA and B2B sales channels. Optimize the deployment strategy according to policy attributes and market dynamics to maximize profits.
2. Regularly collect and organize the sales policies of airlines and suppliers in the region (such as fares, cabin rules, refund and change regulations, etc.), analyze policy differences and deploy according to market conditions.
3. Monitor changes in ticket prices and policies on various channels, update strategies in time to ensure price competitiveness.
4. Work with the business team to connect with airlines or suppliers, obtain the latest policy resources and synchronize them to the sales system.
5. Analyze regional revenue, market demand and competitive environment, and formulate differentiated policy deployment plans. Optimize policy combinations according to sales data and customer feedback to improve conversion rates and customer satisfaction.
Job Requirements:
1. Bachelor's degree or above. Fluent in English, with the ability to proficiently write business documents and communicate verbally. More than 1 year of experience in international air ticket policies or OTA platform operations. Familiarity with GDS systems (such as Amadeus, Sabre) and airline fare rules is preferred.
2. Proficient in using Excel and database tools, with the ability to analyze data and write reports.
3. Strong learning ability, sensitivity to aviation policies and market dynamics, and the ability to quickly respond to policy changes. Good team spirit and communication skills, and the ability to accept overtime or work schedule adjustments due to time differences.
4. Possess a valid work permit in the United States.
5. Bonus points: Experience in B2B channel cooperation or a background in the business travel industry is preferred.
Strategic Operations Specialist
Operations Specialist job 19 miles from La Habra
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Job Summary:
As a Strategic Operations Specialist, your primary responsibility will be to ensure the quality of data output for paying and billing all assigned accounts. In a fast-paced environment, you will identify any issues that could impact payroll and invoicing and take proactive measures to resolve them by coordinating with relevant departments. Additionally, you will utilize your analytical skills to generate deliverables that comply with all technical specifications outlined in the contract.
Primary Responsibilities:
Prepare timesheets for Payroll & Invoicing by leveraging Salesforce exception reporting and audit reports
Manage Salesforce task and case load
Identify and escalate operational issues impacting pay/bill quality and timeliness, such as unjustified overtime.
Coordinate with appropriate leadership cross-functionally to drive resolution on operational issues.
Oversight of personnel, with management and scheduling thereof
Seamlessly hand off pay/bill deliverables to downstream departments.
Provide clear and concise pay/bill status reporting on demand, as well as concrete forecast.
Train Operations on Pay Bill process and procedures to support a smooth pay bill operation.
Work in Salesforce and Excel on data sets to audit, correct, and create data load files.
Projections and variances
Qualifications:
1 to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred.
Proficient at web-interface reporting tools and data manipulation using Excel (pivot tables, Index & Match).
Basic understanding of Payroll and Billing fundamentals. Experience in FP&A is a plus
Skilled at transforming and aligning data to meet specific technical requirements.
Highly detail-oriented with strong analytical and problem-solving abilities.
Other Requirements or Competencies:
Proven ability to meet objectives and deadlines in fast-paced, high-pressure environments.
Highly motivated, positive, and collaborative team player with a strong work ethic and high integrity.
Flexible and adaptable to change in dynamic work settings.
Consistently delivers accurate, high-quality work with strong attention to detail.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Partner Enablement Senior Specialist, Partner Enablement
Operations Specialist job 31 miles from La Habra
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our business is growing fast, and is highly visible to senior leadership.
As a result of this fast growth, we are building out a team to support multiple processes to ensure trust of our partners. As the scope of our team is quickly growing, we are looking for someone who is customer (advertising partners and advertisers) obsessed. You will analyze data to find out gaps in partner experience. You are excited about partner development. You listen to partner's needs. You become an expert in the advertising tools and products to give the right direction and advice to the partner. You are a proactive, highly motivated individual with an aptitude for building and streamlining processes. A successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment. The roles require a leader who is incisive and backs decisions with analytical approach.
Key job responsibilities
Strive to delight our customers by becoming a knowledgeable on Amazon Advertising solutions.
Educate partners on how to achieve greater value on Amazon Ads. Provide onboarding support, education, continuous product usage consultation to ensure success.
Build and maintain strong relationships with key stakeholders•
Communicate and influence effectively across job levels with internal/external partners
Analyze data and trends to identify, action, and/or influence experience of partners.
Continuously audit to improve the customer experience and business performance.
Help drive evolution of partner experience through close collaboration with cross-functional teams ranging from Trademark, Marketing, Product Management, Programs, Engineering, Analytics, and Risk.
Advocate voice of the customer internally, using data and anecdotes to drive prioritization.
Build out operational processes from policy requirements, with the goal of future automation.
Handle the day-to-day volumes of the assigned tasks and ensure the SLAs and accuracy are met per standards.
Work with program managers to influence program policies
Create and publish relevant daily and weekly reports.
Manage small to medium size projects and programs. Perform first-line diagnostics, troubleshooting and maintenance of Operational success on a daily basis.
About the team
We are the operations team of Partner Enablement. Partner Enablement's charter Partner Enablement's (PE) mission is to drive advertiser success with Amazon Ads through scaled services and solutions that accelerate partner capabilities and growth. We recognize that partners come in different shapes and sizes meeting different advertiser needs; we work backwards from those needs to build solutions that scale as Amazon Ads and partners grow. Our vision is to expand scaled enablement support for all partners, across all Ads products, and all countries. PE ops team executes programs that drive the charter. PE ops scopes and leads projects and programs that enhances PE mission and vision. We dive deeper beyond the anecdotal, identify underlining issues and collaborate with different teams to solve for partner success.
BASIC QUALIFICATIONS
- Experience analyzing data and best practices to assess performance drivers
- Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering or Business.
- Proficiency in English is mandatory.
- Min 5+ years of work experience.
- Experience in process improvement.
- Experience building customer relationships, identifying opportunities for increasing adoption and utilization of company products.
- Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively and resolving conflicts.
- Experience using data analysis, reporting, and forecasting.
- Experience in Excel around Pivot, vlookup, basic formulas
PREFERRED QUALIFICATIONS
- Experience in e-commerce or online advertising
- Experience with reporting and Data Visualization tools such as Tableau / Power BI
- Experience in ETL, SQL.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Regulatory Operations Specialist
Operations Specialist job 20 miles from La Habra
Title: Regulatory Operations Specialist
Reports to: VP of Quality & Regulatory Affairs
Salary Range: $38-41.00 per hour (Non-Exempt, $79,000 - $85,000 annualized)
Local candidates only; no relocation will be provided for this position.
The Kardion Regulatory Affairs team is seeking a high energy, driven individual who is looking for the unique opportunity and challenge provided by a clinical stage startup. We are looking for a highly organized professional who excels at tracking and coordination of regulatory submissions, and wants to bring those skills to Kardion.
The Regulatory Operations Specialist is a key partner within Regulatory Affairs to enable the team as a whole to create high quality submissions in a timely manner. This position requires someone with the ability to gather information from a variety of sources, keep track of a wide variety of deliverables and communicate status to the organization.
Position will initially be remote then transition to on-site when the Irvine, CA office location is available, mid-2025.
Essential Responsibilities
Submission content management and submission publishing for US markets
Ensure accurate reporting on status
Track submission content creation
Optimize tools within team for efficiency in submission creation
Plan and implement publishing of submissions.
Update regulatory processes and QMS procedures as needed
Maintain device listings, product licensing, and facility registrations
Provide audit support for FDA, NB, and international regulatory agency audits
Collaborate with cross-functional teams to prepare submission content and maintain overall regulatory compliance
Exercise good and ethical judgment within policy and regulations
Perform multiple tasks concurrently with accuracy
Other duties as assigned.
Skills, Qualifications & Key Knowledge Areas
Minimum of AA/AS in a scientific or business related field is preferred
Minimum of 3-4 years of experience in a Regulatory Operations role in the medical device industry
Experience with submission publishing, device listings, and UDI data collection and reporting
Familiarity with QMS updates and providing audit support for FDA, NB, and international agencies
Understanding of US and EU medical device regulations, including submissions, change notifications, and regulatory assessments
Experience with complex medical devices, incorporating electro mechanical and disposable components highly desired
Ability to exercise sound judgment and decision making
Exceptional communication skills across functional areas and roles within organization
Ability to travel both internationally and domestically, up to twice per year
Experience with remote team engagement required
Last Mile Operations Specialist
Operations Specialist job 31 miles from La Habra
JD Logistics is the Supply Chain/Logistics arm of JD.com. It leverages the company's advanced technology and logistics expertise to provide smart supply chain and logistics services across multiple industries. JD.com has one of the largest fulfillment infrastructures of any e-commerce company in the world, offering small-to-medium-sized warehousing, oversized warehousing, cross-border solutions, cold chain delivery, and more. Our commitment to technology-driven innovation includes fully automated warehouses, drone delivery, and autonomous logistics solutions.
JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, military membership, veteran status, or any other protected status under applicable laws.
Job title: Operations Specialist - Last Mile Network
Location: Los Angeles or New Jersey
Responsibilities:
Analyze last-mile delivery data to identify trends, inefficiencies, and areas for improvement.
Monitor delivery errors, delays, and failures, investigating root causes and recommending corrective actions.
Create and maintain dashboards, reports, and performance metrics to track key delivery KPIs.
Work closely with logistics, warehouse, and operations teams to improve last-mile delivery efficiency.
Utilize data-driven insights to optimize delivery routes, reduce costs, and enhance the customer experience.
Collaborate with third-party logistics providers and internal teams to address delivery issues and implement solutions.
Identify anomalies in delivery operations and develop strategies to mitigate risks and disruptions.
Support automation and process optimization initiatives by leveraging advanced analytics and machine learning techniques.
Develop and maintain reporting tools and ad-hoc analyses to support decision-making.
Engage business stakeholders to convert complex business problems into actionable data insights.
Work closely with cross-functional teams including Business Intelligence, Engineering, and Program Management to improve delivery operations.
Partner with Business Intelligence Engineers (BIEs) to scale automated solutions and collect stakeholder feedback for continuous improvement.
Research and implement new data analysis techniques and visualization tools to enhance reporting capabilities.
Qualifications:
Bachelor's degree in Business Administration, Supply Chain, Logistics, or related field.
Minimum of 3 years of experience in logistics/SC operations or last-mile/parcel delivery data analysis.
Strong analytical and problem-solving skills with a keen eye for identifying trends and anomalies.
Experience defining requirements and using data and metrics to drive business insights and process improvements.
Ability to work in a fast-paced environment with multiple priorities and tight deadlines.
Familiarity with machine learning techniques and predictive analytics is a plus.
Proficiency in Python or R for automation and advanced data analysis is a plus.
Experience working with AWS tools such as S3, Redshift, or Lambda is a plus.
Knowledge of last-mile logistics, courier networks, and e-commerce fulfillment is preferred.
Bilingual proficiency in Chinese Mandarin and English is a plus.
What We Offer:
Competitive Compensation (base + bonus).
100% paid medical, dental, and vision coverage for employees.
401(k) matching plan.
Life insurance and disability benefits.
PTO/Vacation plan.
Central Operations Specialist III
Operations Specialist job 32 miles from La Habra
Under the direct management of the Manager, Central Operations Manager, the Central Operations Specialist III will assist in payment, operational, and administrative functions, to provide support to the offices and customers of the Bank. The Central Operations Specialist III has very good working knowledge of the products and services designed for business and consumer customers and has the knowledge to perform routine and complex tasks independently with general guidance from the manager. All employees should embrace C3bank's mission statement and incorporate it into their daily interactions.
PRIMARY RESPONSIBILITIES:
Operations
Handles Exception Processing (EIM)
Social Security Reclamation, Death Notifications
Check Collections, Adjustments, etc.
Handles all Legal Processing, such as levy, garnishments, subpoena, etc.; escalates to management as needed.
Payments
Very good understanding of wire processing as they relate to domestic, international and Foreign Currency (FX).
Verify and release wires with the highest degree of accuracy in primary and back-up wire systems.
Knowledgeable with wire processing systems, such as Fiserv WireXchange
ACH origination file processing and related functions such as NOC's, return monitoring.
Administrative
Proficient back-up for all Central Operations Specialists' job duties, as needed such as but not limited to EFT disputes, cash orders/shipments, ACH return monitoring
Responsible for continuous training and development around job responsibilities
ADDITIONAL RESPONSIBILITIES
Provide great service to internal and external customers
Completion of required training assigned by due date
Duties will be conducted in accordance with all regulatory requirements including those specified in C3bank's Policies and Procedures
Other duties as assigned by supervisor/manager.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of, adherence to, monitoring and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position including but not limited to the following: Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Customer Privacy requirements, protecting customer Privacy and the Community Reinvestment Act.
Requires good written and verbal communication.
Great interpersonal skills.
Work requires a willingness to work a flexible schedule.
Time management, prioritizing, multi-tasking and communication skills
EDUCATION AND EXPERIENCE REQUIREMENTS:
The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Minimum of 5+ years of back-office banking experience
Good organizational and communication skills
Excellent time management, multi-tasking and detail oriented
Ability to prioritize and identify responsibilities requiring immediate attention
Must be able to work in a team environment
Basic math and problem solving
Proficient in Microsoft Word, Excel and Outlook
Knowledge of banking applications and operations; preferably Fiserv and their ancillary softwares
Minimum high school diploma or equivalent, required
PHYSICAL DEMANDS:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position involves walking, talking, hearing, writing, using hands to handle, feel or operate objects, tools or controls, and reaching with hands and arms and required to sit for long periods. Vision is required to read documents, reports, computer screens and include close vision and the ability to adjust focus. An individual in this position may be required to push, pull, lift and/or carry up to 25 pounds. The noise level in the work environment is usually moderately quiet.
Sr. Continuous Improvement Specialist (APSYS) - North America
Operations Specialist job 27 miles from La Habra
Company: Alstom
Department: NAM SERVICES - Business Excellence
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time Sr. Continuous Improvement Specialist (APSYS) - North America in Canada or US we're looking for?
Your future role
Take on a new challenge and apply your APSYS and continuous improvement expertise in a new cutting-edge field. You'll work alongside collaborative and forward-thinking teammates. You'll drive operational excellence and foster a culture of continuous improvement across multiple sites. Day-to-day, you'll work closely with teams across the business (site leaders, regional function leaders, and the central APSYS team), lead Kaizen activities, and much more.
Job summary: We are seeking a highly motivated and skilled APSYS Performance Coordinator to join our team within the Business Excellence Team. This position will be key in ensuring APSYS deliverables are met consistently across our sites. The coordinator will work with site leaders, regional function leaders, and the central APSYS team to drive continuous improvement and operational excellence.
We'll look to you for:
Coordination with Site Leaders:
Regularly interact with local site leaders to ensure APSYS deliverables are on track and aligned with organizational goals.
Facilitate communication and collaboration between sites to share best practices and foster a culture of continuous improvement.
Assessment and Monitoring:
Conduct regular APSYS assessments to evaluate site performance and adherence to APSYS standards.
Review and provide feedback on site action plans to ensure they address identified gaps and align with overall APSYS strategy.
Collaboration with Regional and Central Teams:
Collaborate with regional function leaders to ensure APSYS initiatives are integrated with regional objectives.
Maintain open communication with the central APSYS team to stay updated on any changes in standards or processes and implement these changes at the site level.
Leading Kaizen Activities:
Initiate and lead Kaizen activities aimed at fostering continuous improvement and operational excellence across all sites.
Organize and facilitate workshops to educate and engage teams in continuous improvement methodologies and practices.
Continuous Improvement Workshops:
Plan, lead, and coordinate continuous improvement workshops tailored to specific site needs and challenges.
Ensure workshops are interactive and result-oriented, promoting skill development and practical implementation of APSYS principles.
Reporting and Documentation:
Compile and analyze data from site assessments and action plans to report on APSYS performance metrics to the APSYS Regional Leader.
Document improvements, challenges, and success stories to share with stakeholders and for future reference.
Best Practice Sharing:
Create platforms or forums for sharing best practices and lessons learned across sites.
Encourage collaboration and knowledge sharing amongst different functional leaders and site teams.
Digital Transformation:
Coordinate and collaborate with cross functional teams in digital transformation projects aiming to support the daily execution of business activities.
Participate in the standardization of digital solutions, and their integration across the sites.
All about you
Bachelor's degree in Business Management, Engineering, or related fields.
Minimum of 10 years of experience in a similar role or within continuous improvement, operational excellence, or project management.
Strong knowledge and understanding of APSYS standards and guidelines.
Proven experience in conducting assessments, leading workshops, and driving continuous improvement initiatives.
Excellent communication and interpersonal skills to interact effectively with site leaders and regional function teams.
Analytical mindset with the ability to review and interpret data to make informed decisions.
Strong project management skills and ability to coordinate activities across multiple sites.
Ability to adapt to changes and drive process improvements in a dynamic environment.
Proficient knowledge of analytical tools (Power BI, Power Apps, Excel, .. ) and common MMS
(GSI, Maximo, ...) and other ERPs used in the region.
Certification in Lean, Six Sigma, or similar continuous improvement methodologies is a plus.
Work Environment:
This role may require travel to various sites within the NAM region to conduct assessments and lead workshops.
Collaborative working environment with a focus on continuous learning and improvement.
Things you'll enjoy
Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
Collaborate with transverse teams and helpful colleagues,
Progress towards becoming a key contributor in fostering a culture of continuous improvement and operational excellence across multiple sites
Utilise our innovative and supportive working environment,
Contribute to innovative projects,
Benefit from our investment in your development, through award-winning learning
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
Job Type: Experienced
Project Specialist
Operations Specialist job 24 miles from La Habra
QAI Job Number: QAI ELERAN05072025
JOB TITLE: Project Specialist - Electrical Lab
NUMBER OF POSITIONS: 2
BACKGROUND:
QAI Laboratories (QAI) is a professional certification body, test laboratory, and inspection agency with offices in Burnaby (BC), Toronto (ON), Los Angeles (CA), Tulsa (OK), and Miami (FL). Over the last few years, the QAI name and logo have become increasingly recognized throughout the industry resulting in steady growth of the business.
QAI is currently hiring a Project Specialist to support the Electrical Safety Division at our Rancho Cucamonga, CA location. This role involves testing and evaluation of products for compliance requirements, supporting the sales team with technical information, direct communication with QAI clients, and travel to conduct inspections and evaluations both in-lab or at the client's site.
DUTIES: The successful candidate will perform, but not be limited to, the following duties:
Performing testing and evaluation of various electrical products to nationally recognized electrical safety standards (CSA, UL, IEC, etc.).
Must have experience in CSA and /UL and IEC standards
Be able to write and review concise, objective, and informative test reports, and documents.
Perform inspections and field evaluations at remote client sites.
Independently completing projects of evolving complexity; issues, edits, and reviews certification reports, and other related documents
Expert in the key standards and technology for the area of specialization i.e. can train others on requirements and confident in technical audits
Independently conducts internal and external audits (ISO 17065, 17025, 17020) for various programs. Able to be a liaison for audits.
Provides sales support for projects of all complexity, actively quoting and leading client meetings
Effectively/efficiently deals with multiple projects, conflicting timelines, and changing priorities
Effectively resolves technical issues to determine the appropriate interpretation of technical requirements; produces necessary documentation
Become familiar with the QAI quality system and administrative procedures.
Ensure work complies with the QAI quality system
Maintains good housekeeping, taking care of safety and using PPE at all times
Actively mentors and coaches' junior staff as a regular part of their role
Maintains effective communication with internal staff and clients (willingness to travel as needed)
Must be willing to be part of an energetic team with a can-do attitude.
Other duties as assigned by the manager or its designee
QUALIFICATIONS: The successful candidate will:
Bachelor's degree in electrical engineering or an electrical technologist diploma, or equivalent.
3-5 years of directly related experience
Experience evaluating and testing IT/Hi-Tech, lighting, industrial, medical products. Experience with hazardous location products would be an asset.
Experience performing inspections and field evaluations.
Possess superior MS Word and Excel skills, be proficient with Email and Adobe Acrobat.
Possess “Good Laboratory Practice” skills essential for testing products.
Possess good interpersonal and communication skills.
ADDITIONAL INFORMATION:
Candidates must hold a valid driver's license.
Candidates must hold a valid passport or be able to obtain a valid passport and must be able to travel within US and international destinations.
Key Technical Competence:
Accepts instruction and follows it for testing outside of their general scope of knowledge and experience.
Able to grasp general concepts in a field of testing and apply it to specific test methods.
Able to perform testing and as knowledge grows in a specific field of testing graduates to more complex testing methods.
Seek assistance and knowledge from more senior personnel when a specific requirement is outside of their general scope of knowledge.
Good working knowledge of the test methods in their specific discipline.
Able to multi-task with some degree of efficiency and accuracy.
Maintains a sense of ownership and responsibility for projects assigned to them.
Join our Team! Learn, Develop, Grow!
At QAI, you will have the opportunity to put your aptitude, experience, knowledge, and desire to learn to the test. We make a difference in people's lives through the work we do as a top-notch Product Testing, Certification, and Inspection body whilst providing rewarding careers for our employees.
APPLYING:
Interested? Please submit your resume and cover letter at ***************. Applications will only be accepted when emailed in MS Word or PDF format and must have a job-specific cover letter. Please be sure to include the QAI job number in the subject line of your communication.
We thank all the applicants in advance for their interest; however, only those under consideration will be contacted.
Equal Opportunity Employer
QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Note: No sponsorship is available.
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Membership Service Specialist
Operations Specialist job 27 miles from La Habra
The 3-time WNBA Champions Los Angeles Sparks are seeking a Membership Service Specialist to join their team! This position will be responsible for providing services and building relationships with our ticket season members. This is achieved with a proactive work ethic through the development of annual service plans, networking, establishing relationships, prospecting, attending events, delivering customized communications and other additional service responsibilities assigned. This position plays a critical role in the Membership services department. This individual works under the direction of the Sr Director of Member and Group Experience.
PRINCIPAL DUTIES & RESPONSIBILITIES:
Serve as the primary point of contact for assigned season seat holders, delivering exceptional service and support throughout the season
Answer member inquiries in a timely, professional, and accurate manner; strive to deliver the highest standard of service at every interaction
Resolve client issues efficiently and empathetically by understanding their needs and exceeding expectations
Build and maintain strong relationships with season seat holders to ensure long-term satisfaction and retention
Provide timely and accurate information regarding ticketing, seat upgrades, account status, and game-day logistics
Assist with the coordination and execution of exclusive events and experiences for season seat holders
Partner with internal departments (e.g., ticketing, events, guest services) to ensure consistent and effective delivery of benefits and services
Document all client interactions, feedback, and resolutions in the customer relationship management (CRM) system
Support game day operations including client check-in, hospitality areas, and troubleshooting seat holder concerns
Attend all home games and all membership events throughout the calendar year, including those held on weekends, evenings, and holidays as required
Participate in team meetings, training sessions, and staff development opportunities to enhance service quality
Maintain a professional, knowledgeable, and courteous demeanor at all times to reflect the organization's commitment to client care
PERFORMANCE GOALS & BONUS STRUCTURE:
Success in this role will be measured in part by season seat holder renewal percentages
Team performance in achieving renewal benchmarks will contribute to a shared bonus, awarded at the end of the season
More details regarding bonus eligibility and structure will be provided
KNOWLEDGE, SKILLS & ABILITIES:
Ideal candidates display effective communication and people skills, both written and verbal
Ability to develop positive relationship building by interacting comfortably and effectively with clients and colleagues
Creative, detail-focused, team-orientated
Ability to work independently and demonstrate innovation and initiative
Ability to multi-task, leading multiple projects, schedules, and clients at the same time
MINIMUM REQUIREMENTS:
Bachelor's degree in business, sales, marketing, sports management, or similar concentration required
Minimum 2-4 years of experience in ticket sales/service experience in sports and entertainment preferred
Proven understanding of a ticketing system
Previous experience with a CRM system (Sales Force, Microsoft CRM, etc.)
WORKING CONDITIONS:
Hybrid Schedule
Must be willing to work on-site for Sparks home games and events
Ability to work flexible hours, including evenings, weekends, and holidays as required
Must be willing to relocate to Los Angeles, CA
Compensation commensurate with experience; minimum starting salary $68,640.00
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
We are an equal opportunity employer, and you will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
SCM Operations Specialist
Operations Specialist job 3 miles from La Habra
Job Description
About Samyang America
Samyang America is seeking a motivated and detail-oriented individual to join our growing team as a SCM Operations Specialist. In this role you will be responsible for collecting and analyzing supply chain operations data to identify areas for improvement. The position provides coordination and support to the Supply Chain Management (SCM) task force, assists with day-to-day operations, and ensures the effective execution of SCM plans.
If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today!
Responsibilities:
Collect and analyze supply chain/operation data and recommend on improvements of processes and procedures
Coordinate and support with needs for the SCM task force and assist operation as needed
WMS-SAP daily data EDI/Input/Output/Inventory Adjustment
Ensure implementation of SCM plans by efficiently working with operations and cross-functional departments
Responsible for inbounding, shipping out, inventory control and developing SOPs with 3PL company
Prepare and analyze business reports to identify issues and recommend improvements
Assist on E-Commerce operation and Intermediary trade
Support with other SCM related projects as requested by part manager or team leader
Qualifications:
Bachelor’s Degree in SCM, Business, Economics, Data Science, or related field preferred
2+ years of relevant work experience in SCM
English/Korean bilingual speaking required
Strong verbal and written communication and presentation skills in Korean and English
Strong analytical and computer skills (Excel, PowerPoint)
Prior experience in supply chain management, logistics operations and/or warehousing, 3PL (managing relationships) preferred
Preferred experience SAP, WMS
Reporting to supervisor on time and meet the deadline for his/her task
Good interpersonal, organizational, cross-functional and self-time management skills
Willingness to travel in USA under 20%
The base salary for this position is between $50,000.00 and $80,000.00 per year. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including an annual incentive bonus, medical/dental/vision insurance, life insurance, PTO/FTO, and a 401(k) plan with company match.
Equal Employment Opportunity Employer:
Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.
Restaurant Operations Specialist
Operations Specialist job 20 miles from La Habra
Job Description
Are you an experienced restaurant operations manager that is looking for a change? Have you ever thought to yourself it would be so nice to have nights and weekends off or get to spend time with family and friends on actual holidays not a few days later? If this is you we would love to chat with you!
If you have restaurant operations experience, wed love to chat with you! We are looking for that hungry individual who wants to make a real change and bring their expertise to our team. The Restaurant Operations Specialist will play an integral role within our Solutions Team, managing the implementation process of the enterprise software solutions along with various products. This role will involve working with clients to match their requirements to the software application, provide information and communicate frequently with the engineering group regarding configuration, help with testing, and end user training. This is a great opportunity for a self‐starter with strong organizational skills, knowledge of the restaurant industry is a must, experience with technology applications, and communication along with customer service delivery skills. We are looking for responsible, motivated individuals to be passionate about what they do on the daily while ensuring that our various clients are continuously satisfied with our products and their needs.
Major Responsibilities and Essential Functions:
Learn all aspects of the applications/solutions regarding its functionality and associated technologies.
Provide functional support to Companys sales team and partners in product demonstrations, customer needs analysis, and post‐sales implementation.
Work with partners and potential customers to identify inefficiencies and value opportunities.
Create solutions to customer needs and communicate those to internal developers for custom implementations and overall product enhancement.
Document exact customer installation requirements (scope of work).
Perform and manage application installation, configuration, and development.
Assist in the development of customer and partner training programs.
Project manages activities and projects to ensure proper functionality, documentation, and roll‐out procedures.
Provide assistance in competitive study and analysis.
Perform onsite training to customers and partners.
Participate in ongoing customer support to ensure customer satisfaction and develop additional sales within the acquired base.
Provide overall field feedback and summaries of requirements to Product Management for ongoing product development.
Required Education, Skills and Experience:
Strong written and oral communication skills (business requirements documentation, project plans, etc.).
Ability to listen and understand client needs and pain points.
Ability to create solutions targeted specifically at creating value for the customer.
Consulting, project management experience in a technical capacity is highly desirable.
Proficient in Microsoft Office (Word, PowerPoint, Excel, Project ‐ a plus).
Technologically savvy‐ need to understand technology terms, workflows, data flows and integrations associated with software development.
Ability to work effectively with minimal supervision able to work independently.
Strong team and people skills.
Travel may be required.
Ability to work hard and play hard.
Required Knowledge, Skills, and Experience:
Knowledge of restaurant industry (operations, management) required.
Hands on experience with configuration and implementation of web‐based applications.
2-3 years of experience customer service management
Estimate consumption, forecast requirements, and maintain inventory.
Extensive food and labor management knowledge
Computer literacy
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Implement innovative strategies to improve productivity and sales.
Job Type: Full-time
Physical Setting: Onsite in Office
Job Type: Full-time
Salary: $65,000.00 - $85,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Restaurant management: 2 years (Required)
Work Location: In person
People Operations Specialist
Operations Specialist job 31 miles from La Habra
Job Description
At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges.
Job Summary
As Veo's People Operations Specialist, you will play a critical role in supporting the company's rapid growth by owning and executing core HR processes that power our workforce of 400+ employees across 40+ North American markets. You will manage multi-state payroll, system and IT access, employee offboarding, and compliance tracking—ensuring accuracy, consistency, and a seamless employee experience at every stage. You'll also serve as the main point of contact for HR support inquiries, coordinate equipment logistics, and oversee key office operations. This role is hands-on and process-driven, with an opportunity to drive improvements that increase efficiency, enhance compliance, and scale our People Operations infrastructure as we grow. This role is a hybrid role and you will be required to go into the office, located in Santa Monica, CA, 4 days a week
Responsibilities:
Payroll
Own and process multi-state, bi-weekly and bi-monthly payroll for 400+ hourly and salaried employees, ensuring accuracy and compliance with federal, state, and local requirements
Respond to employee inquiries related to paychecks, deductions, direct deposit, and leave accruals
System & IT Access Management
Own the full system access lifecycle—manage setup, changes, and removal of access across HRIS, payroll, and related platforms
Set up, configure, ship, and track employee laptops and related IT equipment during onboarding and offboarding
Ensure all systems and hardware are properly configured for new hires and secured upon termination
Optimize and maintain the HRIS (Rippling), including workflows, automations, and integrations to improve employee experience and operational efficiency
Offboarding & Employee Transitions
Manage end-to-end offboarding processes, including exit documentation, system deactivation, equipment recovery, and coordination with relevant departments
Support employee lifecycle transitions with consistent, compliant processes
Employee Support & HR Helpdesk
Serve as the main point of contact for the HR helpdesk, triaging and resolving incoming requests related to payroll, benefits, systems, and general HR policies.
Workers' Compensation
Manage workers' comp claims and reporting; serve as liaison between employees, managers, and third-party administrators to ensure timely support and resolution
Requirements:
3+ years of experience in HR operations, payroll, or people administration roles
Hands-on experience managing payroll and HR systems (Preference to Rippling experience)
Comfortable handling basic IT tasks (e.g., laptop setup, equipment tracking)
Excellent organizational and time management skills
Proven ability to handle confidential information with discretion
Strong written and verbal communication skills
Experience supporting distributed teams across multiple states is a plus
Compensation & Benefits:
Competitive Compensation Package that consists of a base salary range of $78,000 - $85,000 + Annual Performance Bonus + Equity (Stock Options) + Full Range of Benefits.
Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range.
Our total compensation package for this role, including bonus potential, ranges from $78,000 - $90,000
Unlimited PTO
Competitive Benefits Package (Medical, Dental, Vision, Short Term Disability and more!)
401k with 3% match
Opportunity to work in a fast-paced technology company
Operations Specialist - Driver - Culver City, CA
Operations Specialist job 26 miles from La Habra
Job Description
Join Bird's mission to change the way the world moves, one ride at a time. Our award-winning electric vehicles help reduce carbon emissions and traffic in over 400 cities around the world — and we're just getting started.
We're hiring for both flexible part-time (20+ hours/week) and full-time positions, with availability depending on seasonality and performance through our through our trusted staffing partner, TalentBurst.
As an Operations Specialist, you'll play a key role in keeping our fleet moving. You'll drive, deploy, relocate, and prepare scooters for riders, working behind the scenes to ensure every ride is safe, smooth, and on time.
What You'll Do
Safely drive, load/unload, and follow mobile app routes to deploy or retrieve scooters
Operate a smartphone while multitasking in a fast-paced environment
Relocate scooters from low-demand to high-demand areas efficiently
Perform basic diagnostics and quality checks on scooters and e-bikes
Support warehouse and fleet staging operations
Communicate clearly with teammates and use internal tools to hit daily goals.
Participate in product testing and new feature rollouts
What You Bring
Must be 21+ years old.
A valid driver's license with at least two years of driving experience
Comfortably using smartphone apps while on the move
Ability to lift up to 80 lbs (with or without accommodation). Team-oriented mindset with strong communication skills
Proficiency in English, bilingual a plus!
Bonus: Availability for weekend or varied shift work, and familiarity with local streets and neighborhoods
Previous experience in delivery, logistics, rideshare, or warehouse work is a plus
Life at Bird
We're bold, collaborative, and mission-driven. You'll join a team that values diversity, authenticity, and innovation — and is always ready to build the future of micro-mobility together. Bird is proud to be an equal opportunity employer.
People Operations Specialist
Operations Specialist job 19 miles from La Habra
Job DescriptionSummary:
As a People Operations Specialist, you’ll execute essential administrative tasks across the employee lifecycle with a strong focus on precision and discretion. You’ll take ownership of recurring tasks like leave tracking, compliance filings, and payroll preparation, partnering across departments to support the foundation of a well-run organization. This role is a great fit for someone who is highly organized, detail-oriented, and energized by accurate, process-driven work. You value clear communication, can handle sensitive information with care, and take pride in getting the small things right.
This is a part-time position (20–25 hours/week) based remotely in California. While we’re open to various workday structures, we’re ideally looking for someone available consistently for 4–5 hours per day during standard business hours.
What You'll Do:
Coordinate benefit enrollments, terminations, and mid-year changes, ensuring timely processing and accurate documentation
Prepare and submit payroll inputs for review; ensure timely submission of payroll-related reporting
Support employee questions on benefits, payroll, and related policies with accurate and helpful responses
Track and manage leave of absence requests by initiating documentation and supporting employee communication
Maintain data accuracy in HRIS and payroll systems such as Lattice and ADP; ensure employee files remain compliant with legal and internal standards
Manage the onboarding and offboarding process, ensuring new employees are set up for success
Maintain an organized calendar and tracking system for recurring People Ops activities, including compliance deadlines, audit schedules, and company holidays
Track performance review cycles and ensure timely completion of documentation
Help run logistics for team events, offsites, and hybrid work experiences
Screen resumes for open roles, manage candidate communications, and facilitate interview scheduling
Oversee internship program processes
Assist in reporting on People metrics (e.g., onboarding satisfaction, retention trends)
Support data collection and documentation for annual audits
Support insurance program administration, including annual policy renewals, documentation maintenance, and workers’ compensation audits
Coordinate regulatory compliance filings, including preparing and submitting state business registrations and other corporate filings to maintain good standing in all operating jurisdictions
Assist the Legal team with contract administration tasks such as maintaining a digital repository of agreements, digitizing templates, and supporting routine workflow processes
What We're Looking For:
2-4 years of experience in People Ops, HR, or administrative operations
Demonstrated comfort with detailed administrative work and structured processes
Clear, proactive communicator with strong follow-through and time management
High level of accuracy, discretion, and care when handling sensitive data
Basic knowledge of employment law and HR compliance practices
Proficiency with tools like Outlook, Excel, and HR systems
Organized, proactive, and collaborative team contributor
You May Also Have:
Experience supporting payroll, legal, or compliance functions
Familiarity with tools like Lattice, ADP, or Confluence
Passion for ocean-related activities
Compensation:
The base pay for this position is $30 - $40 per hour. In accordance with applicable state laws, the range provided is Surfline's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.
About Surfline Wavetrak:
Millions of people around the world depend on Surfline Wavetrak’s products to enrich their experiences in and around the ocean. Since 1985, our company has connected people with the ocean. Starting with surfers and expanding to offshore cruisers, anglers and a myriad of other ocean enthusiasts, we’ve made it our mission to deliver peak maritime experiences. We provide those who work and play in the ocean with all the advanced tools, personalized insights and immersive content to make their lives better -- supplying them with the information they need to make smarter decisions, seek out new experiences and gain valuable knowledge.
We are dedicated to bringing people together across the globe, and we champion and encourage those who bring different perspectives, ideas, and creativity. At Surfline Wavetrak, we recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, gender identity, gender expression, age, veteran status, and any other protected status.
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Coordinator, Admissions Operations
Operations Specialist job 27 miles from La Habra
Job Title: Coordinator, Admissions Operations
Duration: 4 months
Work hours: 9:00 a.m. to 5:00 p.m. Monday through Friday
Rate: $35/hr. On W2
Job Responsibilities:
Advise prospective students regarding admission policies and procedures and offers timely solutions to applicants' requests regarding admissions; ensures the delivery of quality services through high standard customer service, personal attention, and responsiveness.
Manage application data such as processing applications, preparing files for review, managing data in the student information system, and preparing enrollment reports.
Evaluate applications and make admission decisions following university admission guidelines and review strategies with the admission committee; communicate with students about the status of admissions applications
Minimum experience:
University admission related experience: such as evaluating applications, making admission and scholarship decisions following rubrics and guidelines, student advising, or preparing enrollment reports.
Detail oriented, organized, able to work well independently and as part of a team. Proficient skills in Excel, Word, PowerPoint.
Strong communication skills (interpersonal, written, verbal, presentation).
Ability to manage multiple responsibilities simultaneously.
Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads.
Preferred not required: Experience working with International Students and understanding of the F-1 visa rules.
Experience working in a CRM such as Salesforce.
People Operations Specialist
Operations Specialist job 27 miles from La Habra
Job DescriptionAbout the Opportunity 🚀
Are you an exceptionally sharp, driven recent graduate with a clear passion for HR? We're seeking a foundational builder for our People team – someone who thrives on intellectual rigor, embraces autonomy, and wants to accelerate their career. This isn't just an entry-level role; it's a launchpad for future People leadership, offering unparalleled exposure and the chance to directly shape our operations. If you're a self-starter who excels in challenging, fast-paced environments and is ready to own critical processes, we want to hear from you.
What You'll Own & Elevate 📈
Operational Excellence: Own end-to-end logistics for onboarding, offboarding, and employee transitions.
Data Integrity: Master HR systems, ensure impeccable data accuracy, and proactively improve processes.
Compliance & Policy: Drive adherence to labor laws and maintain comprehensive HR documentation.
Employee Support: Serve as a trusted, discreet resource for all HR inquiries.
Process Innovation: Leverage AI and automation to streamline operations and enhance efficiency. 💡
We're Looking For An Individual Who Brings 👇
Exceptional Intellectual Acuity: Recent Bachelor's or Master's in HR, Sociology, Psychology, or related field; demonstrated ability to grasp complex concepts quickly and think analytically.
Intentionality in HR: You've chosen this field strategically, with a clear drive for a long-term career in People Operations. 🎯
Unwavering Self-Reliance: You thrive on autonomy, can tackle complex problems independently, and consistently deliver results without constant direction.
Innovative Mindset: Obsessed with process optimization; eager to leverage AI tools and technology to enhance efficiency.
Meticulous Attention to Detail: Flawless work product, commitment to accuracy and precision.
Proactive & Professional: Identifies needs, takes decisive action, and handles sensitive information with discretion.
Why This Is Your Next Defining Career Move 🌟
This role is for the truly ambitious. You'll gain significant responsibility from day one and unparalleled, hands-on experience that would take years to acquire elsewhere. Expect a fast-paced, demanding environment where your dedication translates directly into rapid professional growth and tangible impact. If you're ready to invest in yourself and build the future of People operations, make your mark here. 💼
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at
*******************
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
Compensation Range: $60K - $64K
Field Operations Coordinator - Orange/Tustin/Villa Park, CA
Operations Specialist job 14 miles from La Habra
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
The ideal candidate for this role will reside in / near: Orange/Tustin/Villa Park, CA.
This role operates Sunday - Thursday 8a - 5p PST.
We're Looking For:
We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.
You Are:
Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.
Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.
Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.
You Will:
Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
Submit accurate and detailed inspection reports through the designated platform.
Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
Maintain strong communication and collaboration with internal teams and dealerships.
Must-Haves:
Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
Valid driver's license and ability to operate a motor vehicle.
Proficiency in using technology, including electronic submission of inspection reports.
Strong attention to detail and ability to work in various weather conditions.
Excellent organizational and communication skills.
Nice-to-Haves:
Previous customer service experience.
Sound like a match? Apply Now - We can't wait to hear from you!
Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Compensation Range of
Hourly: $26.00 - $28.00
(Depending on experience, skill set, qualifications, and other relevant factors.)
Central Operations Specialist I
Operations Specialist job 20 miles from La Habra
reports on-site. Summary: Perform all areas of the back-office operations for the bank. Assist clients, bank, and branch staff with operational inquiries/issues and address them accordingly. In addition, work with the Federal Reserve, Fiserv applications, supporting vendors, and correspondent banks that affect the bank operations area. Cross-train with Central Operations staff as directed by the Central Operations Manager.
Duties and Responsibilities:
Understands and complies with the requirements of all laws and regulations applicable to the position.
Adhere to company policies as defined.
Performs all areas of back-office operations for the Bank.
Assists Branches with operational inquiries.
Identifies and solves operations issues.
Works with the Federal Reserve, Fiserv, and other supporting vendors and correspondent banks that affect the bank operations area.
Daily process: non-post, stops suspects, NSF returns, exception returns, check chargeback items, large-item review and proof corrections, ATM and Debit Card maintenance.
Reviews and reconciles daily reports including ACH, ATM/Debit Card Maintenance, and Settlement.
Reconciles Bank negotiable instruments, and bank control accounts, and perform callbacks as required, and department general ledger accounts.
Assist with all types of legal processing: levies, garnishments, subpoenas, IRS summons, etc.
Prepares monthly certifications as required.
Processes branch cash orders, ACH returns, and cash letter adjustments through FRB and Fiserv, and any Fed adjustments.
Review and process IRAs, including new account setups, contributions, distributions, transfers, rollovers, RMDs, and all tax reporting.
Review and process Reg E claims
Reviews Inactive and Dormant reports and contacts customers regarding status; prepares escheatment to the appropriate States on an annual basis.
Prepares monthly reports for State Bar (IOLTA), Reg D violations, and Reg O reporting and other reports as required.
Assist and support centralized scanning of documents into the company digital archive system.
Assist in processing Lockbox payments.
Performs other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
Irvine, CA: $40,600 - $54,300 (Annual)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High School Diploma and some college required; aptitude to comprehend the legal documentation and regulatory requirements.
Minimum of 2 to 3 years of related experience required - to include branch experience (teller, new accounts); back office in all operational functions; processing IRA and HSA accounts; Fedline Advantage
Experience with Fiserv Precision and Director preferred.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop or kneel. The employee must occasionally lift and/or move up to 15 pounds (Computer Equipment). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus (heavy use of a computer terminal).
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
Parcel Operations Specialist
Operations Specialist job 14 miles from La Habra
is responsible to oversee the operations for the Last Mile Parcel.
Job Responsibilities
CRM management of carrier parcels
Customer Service with both Carriers and Client
Claims filing and processing
Carrier invoice submissions to Finance team
Credit maintenance of each client
RMA management of parcel
Minimum Required Qualifications
Minimum 3 years of experience in an airfreight.
Understand major parcel carrier product types and characteristics
Carrier claims process from a-z on parcel
Last mile parcel customer service experience
Carrier pick up scheduling
Understand surcharge conditions of carriers
Communicating with Finance, systems, warehouse teams
Experience with CargoWise & Easypost.
Excellent communication, interpersonal, and organizational skills.
Dedication to high quality customer service.
Speak and read Chinese
Skills and Competencies
Understanding of International and Domestic entities and programs including but not limited to: TSA, C-TPAT, FMCSA, FMC, IATA.
Superior verbal, presentation, and written communication skills.
Demonstrated passion for customer service.
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization.
Ability to effectively relate to all levels of employees, and build and maintain successful relationships
Strong leadership communication skills
Highly Proficient PC skills - Excel, Word, PowerPoint, email management systems
iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
This is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.
TOP Processing Specialist
Operations Specialist job 27 miles from La Habra
Job DescriptionDescription:
Job Title: Top Processing Specialist
At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrows dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!
Overview:
The Top Processing Specialist is responsible for responding to inquiries by telephone or email to assist with more complex loan files and escalated issues while providing quality customer service to Top Borrowers, General Agents and Brokers.
What You Will Do:
Work daily Alerts from Bridger to ensure compliance with CIP.
Update Notice of Financed Premium (NOFP), as received; report any NOFP irregularities to the Agent.
Review check holding log and confirm reasons for funding checks being held.
Book commercial, personal and additional premium loans.
Stays informed of trends and changes in the financial field. Attends seminars and professional conferences as necessary.
Assumes responsibility for processing and funding commercial, personal, and additional premium loans.
Ensure timely release of funding and verify that funds are mailed to the accurate party.
Completes special projects as assigned.
Requirements:
What We Are Looking For:
A minimum of one (1) year to three (3) years of similar or related experience
A high school education or GED.
Strong oral and written communication skills
Ability to prioritize effectively, working in a fast-paced environment
Analytical skills to handle complex issues
Ability to work well under pressure
Basic math skills
PC Skills; Word, Excel, Microsoft Office
Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Equal Opportunity Employer – Veteran/Disabled
Drug-free Workplace
Pay Range:
The pay range for this role is: $23-$28/hour.
Perks Important to You:
Our Team Members enjoy the following rewards and benefits:
Competitive pay
Subsidized health care including medical, dental and vision
FSA and HSA
Company-Paid Life and A&D insurance
Discounts on loans (must be a member)
Paid Vacation, Holiday, and Sick time
401k Retirement Saving Plan with a 6% safe harbor employer match
Educational Assistance Program and more!
About Us:
Founded in 1957, Premier America is one of the nations largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.
Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.