Life Processing Specialist
Operations specialist job in Lansing, MI
OBJECTIVE
Life Processing Specialist Objective
To be an effective team member of the Life Operations Department. To provide training and quality control assistance to co-workers. To assist with meeting service standards and participate in departmental projects and testing. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. To act as a multi-disciplinary resource within the department, cross-trained on multiple functions to fulfill the needs of the workload.
RESPONSIBILITIES
Life Processing Specialist Responsibilities
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and analyze and recommend enhancements or changes to documentation, software, or procedures when a need is recognized.
Understand and perform processing tasks of the Life New Business and Life Customer Service Departments as needed to maintain productivity and service level standards.
Maintain advanced knowledge of procedures, coverages, systems, and processes. Develop effective procedures on processing functions for department and other users.
Serve as a point of contact for escalated processing questions and complex cases.
QUALIFICATIONS
Life Processing Specialist Qualifications
Required
High school diploma or equivalent required.
Bachelor's degree preferred with focus on insurance, business administration, finance, or management.
3-5 years' experience as a Life Processor or other equivalent experience required.
Knowledge of life/annuity products required.
Willingness to pursue continuing job-related training and education required.
Certification in LOMA Level I required.
Designations in FLMI, CLU, FALU, LLIF and/or ChFC preferred, or actively being pursued.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Auto-ApplyPeople Operations Specialist
Operations specialist job in Lansing, MI
Summary/objective
Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion.
The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome.
This role is critical to the sustainability and business continuity of the department.
Essential Functions
Human Resources Information System (HRIS) Management
Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination).
Maintain the integrity and confidentiality of People Operations files and records.
Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law.
Maintain internal process trackers for checks & balances systems.
Collect and process new hire paperwork, both physical and electronic files
Process status updates for staff members (title, compensation, one-time awards, etc.)
Assist with the annual career planning/compensation review process
Maintain data analytics for business awareness and decision making.
Benefits, Time-Off, & Payroll Communication & Systems Management
Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
Assist with coordination of open enrollment period
Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing.
Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability.
Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.)
In collaboration with Talent Engagement Team
Schedule and assist with candidate interviews.
Schedule and assist with new hire orientations.
Acquire background checks and employee eligibility verifications.
Prompt new hires for document completion in the HRIS for onboarding.
Perform other duties as assigned
Specific Functions
Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department.
In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations.
Serve as point of contact for working groups; organize and share relevant documentation and reports with project team.
Competencies
Analytical and problem-solving skills
Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken.
Understanding of how to integrate into a new team/organization
Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes
Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint
Extremely attentive to details, particularly with written communications, and PowerPoint presentations.
Ability to anticipate needs and use good business judgment in escalating priority issues.
Extremely confidential; experienced in handling highly sensitive information discreetly.
Accountable, responsible, and able to work independently.
Very flexible, able to pivot quickly as priorities change.
Required Education and Experience
Bachelor's degree in Human Resources or equivalent education/experience
Preferred Education and Experience
3+ years Human Resources experience in a highly technical environment
Experience with HRIS and ATS platforms and systems
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds
Position Type/Expected Hours of Work
Full-time position.
Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Manufacturing Site IT Operations LAN/Operations Specialist
Operations specialist job in Lansing, MI
Onsite:
This position requires an employee to be onsite on a full-time basis and this candidate will rotate between first, second, and potentially third shift work.
The Role:
The GMIT Manufacturing LAN/Operations Specialist team member has on-site responsibility for performing activities pertaining to information technology and business unit objectives in a GM Manufacturing facility. More specifically, this role will perform tasks requiring on-site support for basic and intermediate level requests for applications, IT devices, maintain and configure network devices and infrastructure support. There is also some on call work for network issues on off shifts. A wide degree of creativity and latitude is required. End user support involves an evolving set of tools to remotely analyze and resolve issues. In many cases each day, however, this support also involves visits to the end device on the manufacturing floor. Employees should expect to spend a portion of the day on their feet, performing physical tasks that include lifting and climbing up stairs and vertical ladders to screen guarded environments.
What You'll Do:
Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting up to 40 lbs, climbing, and maneuvering stairs and ladders to reach screen-guarded areas.
Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary.
Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets)
Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.
Support the incident management process to coordinate issue resolution
Support the label printing process at locations where IT has responsibility
Complete assigned IT project tasks. Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution
Work with our Business Partners to ensure their IT needs are met. Interact with all levels of the workforce from hourly union production workers up to plant executive leadership
What You'll Need:
Possess 3-10 years of IT experience supporting end-user devices (PC, printers, scanners, mobile phones, tablets, etc.)
Manufacturing experience (preferred)
Experience in supporting comprehensive LAN, WAN, and WLAN environments.
CCNA (preferred)
Preferred Qualifications:
Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
Ability to support Windows PCs and peripherals
Knowledge of client hardware use, repair, and replacement
Knowledge of Client Operating Systems (Windows 10, Windows 11)
A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint).
Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar)
Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals.
Protocols such as VLANs, NAT/PAT, VPNs, IPsec, and TCP/IP
Troubleshooting skills for Layer 1-4 switching and routing
Technical knowledge of data, video, and voice network services
Basic understanding of Active Directory management
Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk.
A working knowledge of Service Now
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
•This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Auto-ApplyOperations Specialist
Operations specialist job in Battle Creek, MI
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Sr. Specialist, Employee/Labor Relations
Operations specialist job in Lansing, MI
Job Description
LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and packs for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! ******************
Summary
As a Sr. Specialist, Employee/Labor Relations, you will independently provide high level professional analysis, consultation, coaching and training on organizational development, strategic planning, regulatory compliance, interpretation and application of labor contracts, supporting resolution of workplace problems under the direction of the HQ's Employee Relations Department.
Responsibilities:
Collaborate with Korea HQ to manage labor/employee relations issues for all LGES production sites including Joint Ventures business sites
Work with the departments and advocate on behalf of the company in grievance hearings and arbitrations when necessary
Support researching related bargaining and grievance history
Support investigations into employee complaints and concerns
Support collective bargaining negotiations, including preparation for logistics and work with the departments to ensure the implementation of any new contractual terms or agreements
Support in maintaining a consistent labor strategy across all departments
Maintain case files and bargaining history
Calculate and maintain statistics, records and information, including but not limited to lost time, grievances and discipline
Support in designing and conducting Labor Relations training for all levels of management and supervisory personnel
Maintain a broad knowledge of corporate labor relations policies and training methodologies
Represent the Company at external forums and participate in committees as required
Ensure compliance with labor laws and company policies
Maintain cleanliness at the worksite in accordance with 5S3R Standards:
Sort, Set in order, Shine, Standardize, Sustain
Right Location, Right Quantity, Right Container
Perform other duties as assigned
Qualifications:
Bachelor's degree in human resources, Business Administration, or related field
Minimum of 5 years of experience in direct experience with a labor union consisting of hourly workers in a manufacturing industry
Strong legal knowledge of labor laws and regulations
Able to travel without legal restriction domestically and internationally on short notice at times to prepare and respond to any labor issues
Skills:
Excellent communication and interpersonal skills
Ability to handle sensitive situations with discretion
Strong problem-solving and conflict resolution skills
Experience in the automotive industry or a related industry is preferred
Certification in HR (e.g., PHR, SPHR) or labor relations is a plus
Benefits Overview
100% employer-paid Medical, Dental, and Vision premiums for you and your family
100% employer-paid disability and life insurance
Employer-supported childcare/babysitting programs
Generous Paid Time Off / Holidays
Opportunity to grow in a diverse work environment with a global company
401k Retirement savings and planning with a generous company match
LGESMI is an Equal Opportunity employer that values the diversity of its workforce. EEO
webcam interview for IBM Jazz CLM Process Specialist (CSM or SAFe Certifications preferred)
Operations specialist job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist.
Qualifications
Experience in mentoring, training and leading the effort in adopting the Jazz/CLM toolset in enterprise organizations
Experience in mentoring, training and leading the effort for effective requirement management practices in enterprise organizations
Experience in mentoring, training and leading the effort for effective test management practices in enterprise organizations
Experience in mentoring, training and leading the effort for effective configuration and change management practices in enterprise organizations
Certification as Jazz/CLM/Scrum Master
SAFe Certification
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
26-10262 Services Specialist - ITRS - Relapse Prevention and Recovery - Part Time
Operations specialist job in Lansing, MI
Responsibilities: Under the supervision of the Coordinator, The Relapse Prevention & Recovery Program (RP&R). The RP&R program is an outpatient substance abuse program designed specifically for individuals being supervised on felony adult probation in Ingham County. This position provides group based therapy with an emphasis on Cognitive Behavioral Therapy (CBT). This position requires the individual to set up intake appointments, report progress to Probation Officers. Responsible for carrying out all activities of the program in such a manner that fulfills CMHA-CEI's mission, policies and procedures.
Requirements: Bachelor's degree in Social Work, Psychology, or related field required. Experience in substance abuse treatment required. Must be Certified Alcohol and Drug Counselor (CADC) or must become certified within a maximum of three years from date of hire or change in regulation. Ability to communicate accurately and effectively both written and verbally is required. Access to reliable transportation for job related use required. Ability to work independently with minimal direct supervision. Must be organized and detail-oriented.
Conditional Employment Requirements: Employment offers for this position will be contingent upon the results of a background verification and credentialing procedure consisting of: Michigan State Police check, Law Enforcement Information Network (LEIN) review, Medicaid/Medicare verification, educational background check, and verification of an acceptable work history. Candidate must be able to pass annual LEIN review. Must be able to pass a pre-employment drug screen.
To Apply: Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI's promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.
Salary/Hours: $24.04 - $27.33 per hour. 20 hours per week.
Schedule: Monday and Wednesday 11-7 PM and Thursday 12-4 PM.
Location: ITRS/Relapse Prevention & Recovery 405 Westgreen Lawn Street Suite 305.
Auto-ApplySenior Specialist, Employee Relations, BlueOval Battery Park Michigan
Operations specialist job in Marshall, MI
At BlueOval Battery Park Michigan, you will… * Use your entrepreneurial skills and team mindset to come up with data-driven solutions. * Contribute with an agile team to deliver the advanced technology that drives the future. * Create a culture of trust, encourage diversity of thought, and foster leadership in others.
* Be part of the historic transformation of the automotive industry.
Make history and make the future at BlueOval Battery Park Michigan if you're ready to change the way the world moves, join us at BlueOval Battery Park Michigan, a new state-of-the-art facility in Marshall, MIchigan. You'll be a key part of the launch team that will help bring the electrification revolution to driveways, job sites, and highways everywhere. BlueOval Battery Park Michigan will produce the lithium iron phosphate (LFP) battery cells to power the next generation Ford EV passenger vehicles and trucks under development. This new wholly owned subsidiary of Ford Motor Company will create more than 1,700 jobs when production begins in 2026.
* Provide Human Resources support and guidance to BlueOval Battery Michigan team including the planning, development, launch and implementation of business strategy
* Assist in gaining alignment in related Human Resources processes and procedures to enable a competitive Battery Manufacturing framework and positive employee experiences
* Support building a strategic alignment with the partner(s) on the HR Delivery Model while driving process improvements and efficiencies to support high quality employee relations
* Assure the quality of assigned employee relations programs and processes including engagement surveys
* Collaborate well cross functionally to further the goals of the Company and Employee Relations team
* Advise on complex HR matters ranging from employee concerns, complaints, and disputes from inception to resolution
* Provide support to Talent Acquisition, Workforce Development, Employee Relations, Total Rewards, HR Information Technology, etc. as well as support in driving strategic alignment with key partners and stakeholders
* Ability to communicate complex ideas/findings clearly and concisely
* Proactively utilize data and metrics to identify employee trends and inform improvements to policy, process, and training to educate employees. Scan the external environment for regulations, best practices, and trends to be proactive and inform continuous improvement actions
Capabilities Required
* Help lead transformational change
* Innovation
* Critical thinking
* Resourcefulness
* Confidence, courage and independence
* Strong interpersonal and influencing skills, collaborator
* Drive for results and sense of urgency
* Data-driven
* Change Management and Organizational Design
* Employee Relations/Manufacturing experience preferred
* Provide Human Resources support and guidance to BlueOval Battery Michigan team including the planning, development, launch and implementation of business strategy
* Assist in gaining alignment in related Human Resources processes and procedures to enable a competitive Battery Manufacturing framework and positive employee experiences
* Support building a strategic alignment with the partner(s) on the HR Delivery Model while driving process improvements and efficiencies to support high quality employee relations
* Assure the quality of assigned employee relations programs and processes including engagement surveys
* Collaborate well cross functionally to further the goals of the Company and Employee Relations team
* Advise on complex HR matters ranging from employee concerns, complaints, and disputes from inception to resolution
* Provide support to Talent Acquisition, Workforce Development, Employee Relations, Total Rewards, HR Information Technology, etc. as well as support in driving strategic alignment with key partners and stakeholders
* Ability to communicate complex ideas/findings clearly and concisely
* Proactively utilize data and metrics to identify employee trends and inform improvements to policy, process, and training to educate employees. Scan the external environment for regulations, best practices, and trends to be proactive and inform continuous improvement actions
Capabilities Required
* Help lead transformational change
* Innovation
* Critical thinking
* Resourcefulness
* Confidence, courage and independence
* Strong interpersonal and influencing skills, collaborator
* Drive for results and sense of urgency
* Data-driven
* Change Management and Organizational Design
* Employee Relations/Manufacturing experience preferred
Auto-ApplyReconciliation Senior Specialist
Operations specialist job in Lansing, MI
**_What Product or Services Marketing contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.
Product or Services Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.
**_Job Summary_**
The Sr Specialist, Product and Solutions Marketing plans and coordinates the logistics of conferences, congresses, and events to increase product and brand awareness. This job prepares new product information, plans events (e.g., identifying/negotiating price for event space, determining event agendas, coordinating event marketing, etc.), sets up exhibition space and displays promotional materials. This job also manages program budgets and measures lead generation resulting from events.
**_Responsibilities_**
+ Develop subject matter expertise in retail pharmacy reimbursement processes specifically receivables.
+ Lead customer implementations, maintenance, training, and collections efforts in assigned region.
+ Own managing the sales pipeline for Reconciliation from lead generation, qualification, to close..
+ Report out regionally t sales leadership scorecards tied to close rates, opportunities, and results to goal.
+ Proactively engage customers and field resources when necessary
+ Lead contact for escalated customer calls and requests (tier 3) regardless of assigned region.
+ Analyze customers in assigned region and ensure complete remittance data automation where possible.
+ Oversee the ongoing training needs of the customer, the ISF, and the Managed Care Support Team including conducting regular webinar trainings.
+ Analyze Central Pay payment data and provide succinct recap showing trends and abnormalities, including identifying potential credit risks requiring immediate attention.
+ Communicate updates within region to key internal stakeholders within sales, operations, and marketing.
**_Qualifications_**
+ 2-4 years of experience preferred
+ BA, BS or equivalent experience in related field preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $68,400-$88,020
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Operational Support Specialist
Operations specialist job in Lansing, MI
Our Company
ResCare Community Living
Join a team of passionate and caring people who make a difference in people's lives. The Operational Support Specialist is aligned regionally to assist in ensuring the Company's mission and initiatives are reaching our operations and driving quality results. You will be serving individuals with intellectual and developmental disabilities, those experiencing mental health crisis and the elderly in group or independent settings.
Responsibilities
• Provide operational support to critical areas, in alignment with Regional team, to ensure long-term fixes are implemented via onsite/hands-on support, remote oversight, and coaching/training with staff
• Provide operational and location staff education on quality deliverables
• Track survey results and assist with survey preparation
• Review and monitor quarterly safety committee workbooks
• Monitor infection control issues (masks, PPE, cleaning schedules, etc.)
• Audit operational documentation and incident reports
• Provide quality checks of homes; verifying staffing ratios are correct based on consumer needs, ensuring supply quantities, furniture items, and cleanliness, and providing onsite reviews with the intent of correcting issues immediately
• Assist, monitor, and coach locations to ensure that Plans of Correction are being carried out and any punitive action within the agency, related to survey quality, is addressed
• Monitor Rest Assured cameras on a rotating schedule by operation after hours (evenings, midnight, and weekends)
• Provide active treatment monitoring
• Provide remote and onsite training with Executive Directors and Program Managers to focus on critical quality initiatives while understanding the regulations and internal policies
• Train and coach various operational positions based on each team member's skillset
• Manage the overall teams network site to ensure accurate data and materials are available
• Manage the policy and procedure manual in conjunction with Regional Directors
• Other duties as assigned
Qualifications
• Associate or Bachelor's degree in Human Services is preferred; experience in the Human Services field can substituted for education on a year for year basis
• High School Diploma or GED required
• Valid driver's license
• Ability to work in group home or independent living home-like settings
• Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
• Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time
• Must maintain state regulatory certifications, as required by state/program requirements
• Extensive Travel required
• Non-traditional work schedule expected
About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Auto-ApplyOperations Coordinator - Warehouse (46529)
Operations specialist job in Fenton, MI
Schedule: Monday - Friday 11:30 AM - 8:00 PM Department: Operations Position reports to: Warehouse Manager Primary purpose and function of position: Responsible for ensuring load accuracy, productivity, returns tracking, inventory counting and any other inventory, loading and warehouse operations as needed. Principal Duties and Responsibilities: Check in delivery drivers as they return from routes, ensuring accuracy on any product returned and cleanliness of the trucks Ensure proper repack standards are being met and notify the warehouse manager of potential issues Verify warehouse personnel are following proper stock rotation policies Responsible for daily cycle counts, month-end and year-end physical inventory counts on all products in the warehouse and reconcile to computer inventory as needed Ensure all safety processes and procedures are being followed and enforced Route orders for next day delivery utilizing VIP and Roadnet (Backup router) Work as a helper on a route truck as needed Other duties as assigned
* High school diploma or GED certificate required
* Valid Class E driver's license and safe driving record (Must obtain within 3 months)
* Standard shift is Monday - Friday 11:30 AM to 8:00 PM
* Some OT and vacation coverage will be required
* VIP Route Accounting System experience preferred
* 1-year administrative experience preferably in an operations environment
* Strong attendance record and ability to work nights and some holidays
* Strong problem-solving abilities
* Strong verbal and written communication skills
* Highly self-motivated and able to work additional hours as necessary
* Highly organized with ability to manage priorities, coordinate multiple projects simultaneously and attention to detail
* Proficiency in MS Office to include Word and Excel
* Strong Math skills
IBM Jazz/CLM Process Specialist
Operations specialist job in Lansing, MI
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Short Description:-
We are Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This position is like to be a contract for an IBM Jazz CLM Process Specialist.
Qualifications
Complete Description:
This position functions as an expert in mentoring teams to comply with
policies and procedures from a process perspective supporting multiple business areas across the whole Department. This position will work with the tool administration team and other team to configure the tool to follow industry best practices and standards
.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Operations Agent
Operations specialist job in Flint, MI
Responsible for utilizing the airline system to plan flight weight and balance including determining the number of passengers that may safely be boarded given anticipated and actual weight and balance calculations. The Ops Agent will over see the gate functions and pre-board/boarding process while meeting the requirements of an on time departure.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Airline or Contracted Airline Services experience preferably Ticket Agent, Gate Agent, or Ops.
3. Mathematical problem solving skills
4. Verbal and written communications skills
5. Must be 18 years of age or older.
6. Must have a telephone.
7. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
5. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
6. Must pass pre-employment and random drug tests.
7. Must be able to read, understand and carry out instructions in English.
8. Must meet necessary requirements to obtain a security sensitive identification badge.
9. Must be able to verbally direct in English.
10. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
11. Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Monitor employee activity and makes adjustments as needed,
4. Make sure employees follow all regulations/procedures.
5. Deals courteously and tactfully with fellow employees.
6. Communicate effectively with fellow employees and client representatives.
7. Communicate safety hazards and equipment problems to Department Manager or General Manager.
8. Make sure training records are current.
9. Report inquiries and other major incidents to Department Managers.
10. Respond to inquiries from client, staff, and passengers in a courteous manner.
11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
12. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
13. Attend meetings and in-services as required.
14. Utilize appropriate communications channels and maintain records, reports and files as required.
15. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
16. Adhere to company policies and procedures and participate in achievement of company objectives.
17. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
18. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
19. Ensure implementation of the Safety Management System (SMS)
20. Implement safety plan for station
21. Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
22. Actively participate in the Safety Management System (SMS)
23. Perform other duties as requested.
Lien Release and Servicing Operations Specialist
Operations specialist job in Lansing, MI
First National Bank
of America's
Loan Servicing Team is looking for a proactive, detailed and organized Lien Release and Servicing Operations Analyst to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National's loan portfolio which make us a specialized lender. The ideal candidate for this role will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem-solving abilities, a capability to multi-task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company.
Responsibilities:
Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released
Preparation of Warranty and Quit Claim deeds and required state forms for recording
Timely correction of errors and rejected documents received from recording authorities
Release of mobile home titles
Release of abstracts
Renew or release UCC filings as appropriate
Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis
Daily completion of worklist items
Track releases to ensure documents are recorded and returned
Qualifications:
Excellent critical thinking skills, attention to detail, and follow-through
Knowledge of real estate liens, titles and related requirements preferred
Proficient use of advanced Microsoft Excel, Word and Outlook functions
Understanding and use of CSC Technologies, preferred, but not required
Ability to prioritize tasks and meet deadlines
Experience in real estate mortgage and contract documentation preferred
Comfortable working in a demanding, fast-paced environment
Drive, humility and an established ability to work independently in a team environment
Employee benefits
Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental - Premiums as low as $0.00
Vision - Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
At First National Bank
of America
, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank
of America
recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
First National Bank
of America
is an Equal Opportunity Employer.
#LI-Onsite
Auto-ApplyLibrary Operations Coordinator
Operations specialist job in Flint, MI
Preferred Qualifications * A good sense of academic library operations and services and how the library supports the students and the larger University. * Experience with the Banner financial system. * A love of libraries and special collections and service to an academic community.
Job Specific Required Qualifications
* A Bachelors Degree in a field relevant to the position.
* Familiarity with libraries in an academic setting.
* Functions as an integral member of the Library and Special Collections, leading daily operational and scheduling decisions and collaboration with other Kettering departments.
* Experience with financial systems and planning a budget. Manages financial performance to meet budget expectations. Tracks expenditures and creates budget forecasts.
* Ability to create a customer service schedule for library staff. Approves timesheets. Excellent communication, customer service and team skills.
* Collaborate with staff to design fun and educational programming for the students. Ability to create promotional materials for the Library.
* Commitment to continuing education. Ability to learn new software and apply it to library program. Demonstrated excellent collaboration skills. Flexible with library users and colleagues.
* Maintains ongoing communication and relationships with the Kettering Community. Ability to multi-task and pay attention to detail. Ability to create promotional materials for the Library.
* Knowledge of Microsoft Office programs, including Word and Excel. Experience using the Google Suite of software.
* Ability to be flexible and to work independently as well as in a team environment where consultation, collaboration, and cooperation are essential.
* Excellent written and verbal communication skills, team skills and attention to detail.
* Willingness to work occasional nights and weekends.
* Special Event Expectations: Participation is expected at major campus special events, such as commencement.
Understand and have a commitment to Kettering University Values
a. RESPECT: for teamwork, honesty, encouragement, diversity partnerships with students.
b. INTEGRITY: including accountability, transparency and ethics.
c. CREATIVITY: fostering flexibility and innovation.
d. COLLABORATION: across disciplines and with all partners.
e. EXCELLENCE: in all we do.
Posting Information
Posting Number SP00470 Posting Date 11/20/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants
Job Duties
Job Duties
Percent of total time 40 Duties
Manage the Library budget and funds for the Humanities Art Center and the Kettering University Archives. Monitor Banner system on a weekly basis to ensure the Library is within budget. Work cooperatively with Accounts Payable, Accounts Receivable and the Budget Office on budget matters. Perform analysis of current fiscal year budget, forecasts expenditures, and builds the upcoming FY budget. Manage monthly budget reports for the Library HAC and Archives, to balance the budget.
Percent of total time 30 Duties
Coordinates Library activities throughout the University and moves between buildings and departments to efficiently manage Library services and programs. This position is particularly active between the Library in the Academic Building and the Learning Commons. Oversee institutional and staff memberships. Maintain an inventory of office, gallery and archival supplies. Select vendors that represent the best value for Kettering University. Manage the department mail.
Percent of total time 10 Duties
Work cooperatively as part of Leadership Team to develop staff schedules. Review and approve staff timesheets. Maintain the University Librarian's work calendar. Schedule the Staff, Leadership Team and Collections Council meetings. Create a yearly Library calendar, using the Kettering University Academic Calendar, KU's official holidays, and consider changes in Library hours, days open, and other operational changes.
Percent of total time 10 Duties
Serve as part of the team that creates fun and educational activities for the students. Manages the activities as part of this team.
Percent of total time 10 Duties
Provides support for public service positions when library staff members are absent. Performs other duties as assigned or requested.
Industrial Automation Controls Specialist
Operations specialist job in Battle Creek, MI
Job Description Industrial Automation Controls Specialist
Shift: 3rd Shift
Reports to: Maintenance Manager
Compensation: Starting at $40/hour, based on experience
A night on the floor
As production winds up for the night, you're the go-to expert ensuring our lines run smoothly. You'll diagnose and resolve controls issues in real time, tune Allen‑Bradley PLC/HMI programs, and keep robotic cells humming. From scheduled inspections to rapid-response troubleshooting, you make sure downtime is minimal and every system is safe, optimized, and documented.
What you'll tackle
Work a 5‑day schedule with chances for weekend and off‑shift overtime.
Apply deep knowledge of electrical, electronic, and mechanical fundamentals across equipment and controls.
Diagnose and correct problems in control systems and related components.
Install, wire, configure, and commission control hardware and software.
Program, calibrate, and troubleshoot PLCs and HMIs, emphasizing Allen‑Bradley platforms with exposure to Siemens.
Verify that all control systems meet safety policies and standards.
Perform routine and preventive maintenance; repair faulty equipment promptly.
Conduct regular inspections of electrical and controls infrastructure to identify issues early.
Respond quickly to malfunctions to limit production interruptions.
Partner with the maintenance team and Controls Engineer on upgrades and modifications for seamless integration.
Support robotic systems: troubleshoot, adjust programming, and perform routine upkeep with maintenance technicians.
Apply a foundational understanding of vision systems to maintain and troubleshoot related components.
Document maintenance work, repairs, and equipment history accurately.
What you bring
High school diploma or equivalent; Associate's in Electrical Engineering or relevant certifications/experience.
2+ years hands‑on controls experience with a strong Allen‑Bradley focus.
Familiarity with robotics and their integration in manufacturing.
Exposure to vision systems is advantageous.
Ability to read and interpret electrical schematics and blueprints.
Exceptional troubleshooting and problem‑solving ability.
Comfort working both independently and as part of a team.
Clear communication and meticulous attention to detail.
Overtime beyond 40 hours/week is required and considered essential to the role.
Tools and tech you'll touch
VFDs (Variable Frequency Drives)
PLCs (Allen‑Bradley, Siemens, Fanuc) and HMIs
Servo motors and motion components
Preferred proficiencies
Mechanical troubleshooting
Journeyman's License
Electrical installation, repair, and troubleshooting
Relay testing
High‑voltage systems
Pneumatics diagnostics
Industrial maintenance/repair experience
About Motus
Motus Integrated Technologies is a rapidly expanding, approximately half‑billion‑dollar global producer of high‑performance headliners, interior trim, and fiber solutions serving the global automotive sector. We're headquartered in Holland, Michigan, and operate state‑of‑the‑art manufacturing sites across North America (U.S. and Mexico), with more than 20 entities worldwide. Motus is part of Atlas Holdings' portfolio, an industrial holding company based in Greenwich, CT.
We offer a competitive total rewards package, including medical, dental, vision, prescription drug coverage, life and disability insurance, a 401(k) with company match, paid holidays, and eligibility for tuition reimbursement, among other benefits.
Our commitment Motus: United by Diversity; Motus is an Equal Opportunity Employer
At Motus, we are proud of our diversity. Our family is comprised of people from a variety of different backgrounds, races, creeds, and colors who have come together to try to `make the world a better place.
We have seen what equality can do within our company. We believe everyone deserves the same opportunities to grow, thrive, and passionately live their lives.
Recruiter policy
We do not accept unsolicited resumes from third‑party recruiters. Any agency or individual submitting an unsolicited candidate acknowledges Motus may hire that applicant without any obligation to pay a fee.
FT Support - Athletics Operations Specialist
Operations specialist job in Lansing, MI
Title: FT Support - Athletics Operations Specialist Posting Closes at 11:55 PM on: 1/23/2026 Hours Per Week: 40 Hours Compensation Type: Hourly Salary New Hire Starting Pay: $17.93 - $19.88 Employee Classification: FT Support Staff- Union Level: FT Support-4
Division: Student Affairs Division - 20000
Department: Athletics - 20610
Campus Location: LCC Downtown Campus
Position Type: Regular/Continuing
Bargaining Unit: ASP
To view the applicable labor contract, visit the Labor Relations web site.
For information about the benefits offered, please visit the Benefits web site.
Job Summary:
The Athletics Operations Specialist provides high-level administrative operational support to the Athletic Director and the athletic department, serving as a subject matter expert in the National Junior College Athletic Association (NJCAA) and the Michigan Community College Athletic Association (MCCAA) regulations, Title IX, institutional compliance standards, and college policies. This position exercises independent judgment in managing student-athlete eligibility tracking, academic progress monitoring, team travel logistics, game and event management and department financial operations and processes. The specialist analyzes and maintains data to ensure accurate reporting and alignment with governing body requirements, and stays current with all relevant regulations to support ongoing compliance. Working collaboratively with the Athletic Director, internal departments, and external partners, this role ensures the day-to-day functions of the athletic department are executed efficiently, accurately, and in a student-centered manner. The Athletics Operations Specialist plays a vital role in maintaining the department's operational integrity, compliance readiness, and support for student-athlete success.
Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.
Final candidates will be subject to a criminal background check as part of the employment process.
Required Qualifications:
Associate Degree from regionally accredited college or university, or equivalent combination of education and experience.
Demonstrated experience in an office, administrative, or operations support role.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to work evenings and weekends during athletic events.
Preferred Qualifications:
Bachelor's Degree in Sports Management, Athletic Administration, Recreation, or related discipline.
Demonstrated Experience with NJCAA compliance and eligibility procedures.
Demonstrated experience managing day-to-day functions in a high school or collegiate athletics department.
Demonstrated experience with athletic software platforms (e.g., Hudl, PrestoSports).
Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.
Real Estate Operations Coordinator
Operations specialist job in Michigan Center, MI
Your Opportunity:
You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You: Team Operator
What You're Great At:
You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.
What You'll Do:
Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
Own the agent onboarding process, including holding trainings in person and virtually.
Follow the systems for our productivity rhythms to ensure agent productivity.
Plan and execute client events that are done at a high level to drive business referrals.
Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
Keep the team leader informed of any challenges that arise and bring potential solutions.
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
Oversee a virtual assistant that manages the listing launch and contract to close process for all transactions, including coordinating photography, staging, sign installation, and other listing launch functions.
Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
Generate reviews and referrals from clients during and after the transaction.
Skills and Character Necessary:
Notice and take pride in the details
Team player
Proven ability to lead yourself and others with conviction
Self-motivated
Owning projects once asked to do them and following up with status updates
Ability and desire to focus on one task for at least an hour during time blocks
Positive and direct communication, both written and verbal
Ability to problem solve and use critical thinking daily
Have a “do whatever it takes” mentality
Follow a current process as well as improving them and create new processes
Learning-based and growth-minded
Proactive vs. reactive
Impeccably organized
Knowledge of basic office suite software and calendaring systems
Excellent time management skills
Concerned about doing things the right way
Calm and motivated under pressure
Have patience with a high volume, detailed role
Use social media for the benefit of the company as an ambassador
Flexible
Required Background:
Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
1+ years experience in an operations/administrative role in the real estate, mortgage or title industries.
Other Details:
Compensation depending on experience, ranges from $20-22 per hour.
This is an in office part-time role, 20 hours per week.
We are excited to meet the person(s) that truly believe they could be a match!
Auto-ApplyOPERATIONS COORDINATOR
Operations specialist job in Whitmore Lake, MI
This position is responsible for the administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Performs practice operations and support functions; including patient registration, scheduling, cash collections, medical record management, and charge reconciliation. Communicates with physicians, patients, and administration on front end operation and other clinic issues.
General Responsibilities
* Implements and monitors administrative and operational policies and procedures while directing clinic operations as approved.
* Provides general secretarial and clerical duties and acts as a receptionist for the clinic.
* Ensures patient flow between the waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible.
* Answers phones in a timely and courteous manner.
* Interacts with members of the professional staff and ancillary personnel while acting as a liaison between physicians, nurses, and patients.
* Interacts with the patient and patient family members in a professional manner when working through and solving patient issues professionally and in a timely manner.
* Performs point of service activities such as visit preparation, co-pay collection, patient tracking, and record tracking.
* Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Manager to ensure the clinic(s) are sufficiently supplied.
* Works to implement goals and objectives to ensure high-quality, cost-effective operations. Implements policies, procedures, and systems to achieve stated goals and to ensure compliance with JCAHO operational standards and other regulatory/third-party mandates.
* Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals.
* Intervenes to correct problems (patient and system) as they occur.
* Verifies and updates patient demographics, guarantor information, ensuring clean claims processing, verifies insurance benefits/ eligibility per policy, and processes sliding fee applications as required.
* Ensures payments received are posted daily and are balanced batched correctly.
* Maintains and monitors the flow of front registration procedures and patients waiting in the lobby to ensure timely patient processing.
* Performs scheduling for the arrival and departure of all patients.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to talk or hear.
* The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
* The employee must occasionally lift and/or move up to 25 pounds.
* Specific vision requirements include the ability to see at close range.
* At times, may require more than 40 hours per week to perform the essential duties of the position.
* Fine hand manipulation (keyboarding).
* Travel between sites using your own vehicle to attend meetings.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Internal office space located in the clinic environment.
* May be exposed to communicable diseases.
* The noise level in the work environment is usually moderate.
Operations Specialist
Operations specialist job in Battle Creek, MI
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.