Datacenter Operations Specialist
Operations specialist job in Detroit, MI
Job Title: Data Center Operator
Schedule: Afternoon Shift (3:30 PM - 11:30 PM), includes 2 WFH days after initial training
Training: First 6 weeks in-person
We are seeking a tech-savvy, detail-oriented Data Center Operator to join our team. This role is critical in ensuring smooth operations, monitoring systems, and maintaining foundational processes within our data center environment. The ideal candidate will have strong communication skills, a mindset for continuous improvement, and the ability to work effectively in a shift-based schedule.
Key Responsibilities
Monitor, document, and escalate issues within the data center environment.
Perform incident management and collaborate with the Incident Management Team.
Utilize ticketing systems (ServiceNow [SNOW] and BMC Remedy) for tracking and resolution.
Maintain accurate documentation of processes, incidents, and system changes.
Apply critical thinking to troubleshoot and resolve operational issues.
Support and adhere to foundational processes and compliance standards.
Engage in continuous improvement initiatives
Communicate effectively with internal teams and stakeholders.
Required Skills & Experience
Technical aptitude with ability to learn and operate data center systems.
Experience with ticketing tools (ServiceNow required; BMC Remedy preferred).
Familiarity with Node Manager or similar monitoring tools.
Strong documentation and organizational skills.
Ability to work independently and as part of a team.
Prior experience in incident management or similar operational roles.
Work Environment
Onsite in Detroit with initial 6-week in-person training.
Afternoon shift: 3:30 PM - 11:30 PM.
After training, 2 remote workdays per week.
Shift-based schedule; flexibility required.
Preferred Qualifications
Previous experience in a data center or IT operations environment.
Knowledge of continuous improvement methodologies.
Strong interpersonal skills for effective communication.
Operations Assistant Intern
Operations specialist job in Farmington Hills, MI
Title: Operations Assistant Intern
Summary: At Atain, we are looking for a passionate individual aiming to follow a career path in the specialty insurance industry. Our 12-week summer internship program aims to develop one's business acumen, communication, and leadership skills through valuable real-world experience. This is a paid summer internship that provides additional learning opportunities for students to learn from and network with executive leadership and fellow interns in a variety of departments. This student will be expected to work 40 hours per week, with four days spent in an office setting and one day remote. The Operations Assistant Intern will work side by side with senior leaders to transact business as an assistant underwriter for our company.
Responsibilities
Learn fundamentals of the underwriting process
Assist in underwriting analysis of potential accounts
Utilize software such as ImageRight to inspect documents and find missing information on inspection reports to create detailed policies.
Learn applicable underwriting software such as Bridge and Sapiens, evaluating rating systems and calculations.
Perform analyses on underwriting programs and recommend changes
Evaluate opportunities to improve process efficiencies and/or underwriting results
Work on projects related to general liability, excess liability and claims handling
Qualifications
Enrolled as an undergraduate at an accredited university, actively pursuing a degree in Business, Economics, Finance, Entrepreneurship, or another relevant field
Expected graduation in December 2026 or May 2027
Previous internship experience is preferred
Technical proficiency in Microsoft Office applications
About Our Company
Rated "A" (Excellent VIII by A.M. Best), Atain Insurance Company and Atain Specialty Insurance Company are admitted and non-admitted property and casualty insurance companies dedicated to serving niche programs and excess & surplus (E&S) markets. Licensed in 50 states, Atain underwrites numerous lines of business including professional liability, general liability, and commercial multi-peril risks. Atain is part of the H.W. Kaufman Group family of companies, which comprises a vast network of over 60 offices across the globe. From brokerage, underwriting, premium financing and real estate, to claims and loss control, together we are shaping the future of insurance.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Business Process Specialist I
Operations specialist job in New Baltimore, MI
Business Process Specialist I/Admin assistant
Contract Duration: Contract through 12/31/2026 (High potential for extension)
Work Schedule: Hybrid (On-site: Monday, Tuesday, Thursday | Remote: Wednesday, Friday)
Position Overview
The Business Process Specialist I will provide comprehensive administrative and operational support at a compressor station facility. This role supports the Gas Supervisor and station personnel by managing documentation, coordinating work orders, maintaining records, supporting planning activities, and facilitating site operations. The ideal candidate is detail-oriented, organized, and capable of balancing multiple priorities in a fast-paced operations environment.
Key Responsibilities
Provide administrative support to the Gas Supervisor and station staff.
Organize, maintain, and file all code-related and regulatory documentation.
Prepare, distribute, and close work orders and required forms.
Assist in weekly and monthly work planning meetings by preparing materials and documenting action items.
Maintain crew overtime lists and prepare weekly postings.
Reconcile purchasing card receipts for station crews.
Monitor station security gate; ensure all visitors are properly logged and escorted as required.
Submit monthly and annual operational reports, including fuel and gas handling, operating/engine data, and rectifier readings.
Identify and propose continuous improvement opportunities related to administrative processes.
Provide general site support, including presentation preparation, scheduling appointments and events, entering service requests, and managing invoicing activities.
Required Skills & Qualifications
High school diploma or equivalent.
2-4 years of experience in an administrative support role or related field.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Strong written and verbal communication skills.
Excellent organizational and time-management skills.
Ability to prioritize and manage multiple tasks simultaneously.
Strong problem-solving skills with the ability to resolve issues independently.
Proficiency with computer systems, software, and administrative technologies.
Ability to handle sensitive information and perform highly responsible administrative functions with accuracy and efficiency.
Contract Specialist
Operations specialist job in Novi, MI
Join Kistler - A Global Leader in Measurement Technology!
At Kistler, we're revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. From automobile development to smart factories, our Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.
Contract Specialist, North America, supports both legal and non-financial compliance across the organization. This role is responsible for coordinating legal request from customer (contracts, NDA's, etc) with main internal stakeholders: Sales, Quality, Engineering, Finance, HR, ICT (Cyber Security) and HS&E (Health, Safety and Environment).
Providing legal guidance, overseeing full contract lifecycle management (CLM) and ensuring compliance with legal, safety, and quality standards for North America. Act as a partner to sales, engineering and operation. Interface to external lawyers and consultants. Close cooperation with the Legal Corporate Group. Minimizing legal risks and ensuring compliance and integrity of employees.
Key Responsibilities:
Legal & Compliance - Full Ownership
Serve as the primary legal and compliance contact for Kistler North America.
Draft, review, negotiate, and manage a broad range of legal documents including customer agreements, NDAs, legal entity addendums, compliance agreements, procurement/vendor and third-party contracts, partnership agreements, and policy documentation.
Maintenance of the contract database and the Legal AI Contract Review System.
Interpret legal and regulatory language to guide internal teams in mitigating risk and ensuring compliance with corporate governance and applicable laws.
Own all aspects of contract lifecycle management (CLM): ensure contracts are accurately recorded, tracked, and maintained; obligations, renewals, close-outs, and risk milestone management.
Maintain clause libraries, deviation logs, and escalate critical legal or compliance risks to internal stakeholders and corporate leadership.
Conduct quarterly legal risk reviews; support non-financial audits, investigations, and internal issue resolution.
Monitor regulatory and compliance trends across the region and provide advisory support to leadership.
Represent North America in legal, compliance, and contract initiatives within Kistler Group.
Cooperation with Global Legal and external lawyers / consultants.
Maintain and renew business licenses, coordinate with relevant departments.
Support completion of government surveys for North America entities (New York, California, Michigan and Canada).
Quality Management System (ISO) Support (Novi, MI)
Support for local quality meetings in alignment with ISO standards
Facility Safety Compliance Support (Novi, MI)
Serve as the site safety compliance lead; aligning procedures with OSHA & MiOSHA requirements.
Ownership of completing annual HSE surveys.
Conduct quarterly facility walkthroughs and toolbox talks.
Maintain OSHA/MiOSHA-aligned documentation and drive corrective actions as needed.
Ensure contractor safety agreements and on-site visitor protocols are documented, communicated, and enforced.
Required Qualifications
Bachelor's degree in Law, Business, or related field.
Preferred Master's Degree.
Preferred DFARS and ITAR experience.
3 + years' progressive experience in contract drafting/negotiation and compliance.
Legal background on the US and economics.
Demonstrated success coordinating cross‑functional teams and influencing without authority.
Proficiency with CLM or document‑management software.
Exceptional written and verbal communication; ability to translate legal nuance into operational language.
Why Kistler?
At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:
Medical, dental, vision, life, and disability coverage
401(k) plan with a 4% company match
Generous personal and vacation time
Join a team that's shaping the future of measurement technology. We look forward to meeting you!
Kistler Instrument Corporation is an Equal Opportunity Employer.
EFM-Specialist, Logistics Operations
Operations specialist job in Novi, MI
Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes.
Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support Customer Service, Supervisors, and Managers with various business needs.
Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Complete outbound calls to consignees requesting a delivery follow up.
Appropriately identify and resolve consignee issues.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements.
Manage and maintain Terminal and Agent relationships.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Must be comfortable in a fast-paced, startup environment.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Must be comfortable on outbound phone calls.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must be able to work flexible shifts.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Auto-ApplyOperations Specialist
Operations specialist job in Dearborn, MI
Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management.
Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success.
Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding.
Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination.
Plan, coordinate, and oversee event planning for all department and external customer meetings.
Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals.
Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department.
Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed
Required Education
Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree.
Focus on business, marketing, and/or communications is preferred.
Required Skills & Experience
Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously.
Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC
Ability to learn quickly and work in a team environment.
Previous experience and competence in developing and executing project plans and supporting multiple projects at one time
Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
Physical Requirements and Working Conditions
Office Equipment used, such as computer, copier, projector, phone, etc.
Light lifting may be required. 30 LB
Willing to work some weekends if necessary.
Light travel required (up to 15%)
This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
Carhartt is a tobacco free workplace.#LI-Hybrid
Deposit Operations Specialist
Operations specialist job in Ann Arbor, MI
Full Time | Onsite
Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations.
Essential Functions:
NSF/OD Item processing with departments, lenders and front-line team members
Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.)
Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate
Process daily incoming and outgoing returns (ACH, Checks)
Generate daily notices to be mailed to customers and departments
Review/Mail customer corrections
Review/Respond to ACH pre-notes and Notifications of Change (NOC)
Initiate NOCs if necessary
Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items
Render and/or print deposit account statements
Research and respond to deposit account inquiries/disputes
Process account transaction disputes to achieve compliance with Regulation E standards
Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing
Process & balance credit card payments
Lock Box deposit processing
Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures
Respond to emails and phone calls to department
Assist department leaders with audits and reports
Ensure internal controls are maintained and bank policies supported
Perform other duties as assigned
Requirements
High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
Knowledge of check processing, ACH, wire transfers and card services preferred.
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Learning Operations Specialist
Operations specialist job in Auburn Hills, MI
Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent
Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP
Supports need analysis and collection of individual requests (e.g. related to PDI)
Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.)
Guarantees that all training data are constantly updated into the common system
Collects and provide data related to the agreed learning KPI satisfaction, hours delivered
Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning)
Job accountabilities:
To collect needs in his her scope of responsibility and share them with the LBPs
To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility
To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in
coordination with the LBP of reference
To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...)
monitoring and any audits/ certifications
To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities.
Ability to handle multiple assignments simultaneously and successfully
Regional Ops Specialist
Operations specialist job in Royal Oak, MI
About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
The Regional Operations Specialist serves as the primary point of contact between our regional sales team and operations, ensuring efficient communication and alignment with business goals. This role emphasizes optimizing point-of-sale (POS) solutions while aligning activities with Sales VP regions, tracking activation progress post-install, and proactively addressing challenges such as stalled or never-processing accounts. The position involves fostering collaboration with various departments to enhance client satisfaction and drive successful activations.
This is an in-office role Monday - Friday in our Royal Oak, MI office.
You will:
Serve as the primary point of contact between the regional sales team and operations, fostering clear and efficient communication channels.
Provide timely updates to the regional sales team on all implementation and activation activities, ensuring alignment with business goals and targets.
Utilize your deep understanding and expertise to offer guidance and recommendations aimed at optimizing POS solutions.
Align with Sales VP regions to oversee POS implementations, track activation progress post-install, and proactively move stalled or never-processing accounts toward successful activation.
Manage the regional implementation specialist in your territory, coordinating their activities and ensuring effective execution of their responsibilities.
Collaborate closely with cross-functional teams across departments to enhance client satisfaction and streamline processes for the sales team's increased efficiency.
Participate in regular meetings to review implementation progress, address concerns, and identify opportunities for process improvement.
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
Minimum of 2 years of experience working in the restaurant industry
Analytical and problem-solving skills
Detail-oriented, manage time effectively, and prioritize tasks to meet deadlines
Self-starter and the ability to work with minimal supervision
Excellent interpersonal and communication skills
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
The base salary range listed will vary depending on location and experience.
Base salary range$53,000-$63,000 USD
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
Auto-ApplyCourt Operations Specialist (Circuit Court- Legal Division)
Operations specialist job in Flint, MI
Starting Pay: $25.2496 Hourly ($52,519) Step A: $25.8921 Hourly ($53,856) Step B: $26.5856 Hourly ($55,298) Step C: $27.3115 Hourly ($56,808) Step D: $28.1308 Hourly ($58,512)
MINIMUM QUALIFICATIONS:
Two (2) years' experience as a Public Engagement Specialist;
-OR-
Two (2) years' experience working in a courtroom as a court clerk -AND- the ability to type 30 net w.p.m.;
JOB SUMMARY: Performs a variety of responsible tasks in the Legal Records Division of the Circuit Court, including court records maintenance consistent with applicable standards; may be required to provide courtroom support if so directed; work is performed under the general supervision of the Operations and Public Engagement Manager, may also work under the general supervision of the Records and Systems Manager, if so directed; performs related duties as required.
STATEMENT OF TASKS:
Assists in the selection and swearing in of jurors and maintains required information;
May be required to officially record all verdicts, motions, sentences and other court proceedings;
May be required to work at the point of public access, assisting court users;
May be required to answer both case specific and general questions;
Prepares case files to be reviewed by a Judge;
Organizes, files, scans and indexes case information;
Responds to correspondence relative to copies of requested files;
Maintains court files in compliance with case management standards;
Utilizes computers for data input, data retrieval and word processing.
Please see the attached job description for more details.
Operational Transformation Specialist (Central)
Operations specialist job in Dearborn, MI
...
A highly capable quality expert will drive quality improvement initiatives and strategic action plan across Powertrain manufacturing operations. Responsibilities include leveraging the latest quality tools and leading indicators to achieve and maintain superior quality levels; consistently applying and innovating process best practices with robust monitoring and replication methods; executing timely product launches that meet or exceed quality targets, while effectively collaborating across functions; and maintaining real-time visibility into supplier quality performance to ensure consistent delivery of high-quality components.
You'll have...
Bachelor's degree in Engineering (e.g., Industrial, Mechanical, Electrical), Business Administration, Operations Management, or a related field.
3-6+ years of hands-on experience in operational excellence, continuous improvement, or business transformation roles, preferably within a large organization.
Proficiency in Lean Six Sigma, Value Stream Mapping, and other continuous improvement frameworks, with practical experience in automotive or industrial operations.
Even better, you may have…
• Proven experience and practical proficiency in automotive or industrial operations is essential.
• Experience in supporting or executing process improvement projects.
• Process Improvement and Problem Solving Certifications such as Lean Six Sigma Black Belt or equivalent are highly desirable, or a willingness to achieve them.
• Strong analytical and problem-solving skills, capable of dissecting complex process challenges and contributing to scalable solutions.
• Demonstrated ability to apply process improvement methodologies and tools effectively in an operational setting.
• Excellent communication skills, capable of clearly articulating technical details and collaborating effectively within teams and with stakeholders.
• Ability to work independently on assigned tasks and contribute actively within a team environment.
• Strong attention to detail and ability to collect, analyze, and report on data accurately.
• Understanding of change management principles and ability to support change initiatives.
• High adaptability and agility to respond to evolving technical needs and priorities.
• Collaboration & Cross-functional Alignment: Ability to build strong relationships and work effectively across organizational silos to achieve common goals.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:
· Immediate medical, dental, and prescription drug coverage
· Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
· Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
· Vehicle discount program for employees and family members, and management leases
· Tuition assistance
· Established and active employee resource groups
· Paid time off for individual and team community service
· A generous schedule of paid holidays, including the week between Christmas and New Year's Day
· Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: *********************************
This position is a leadership level 6
#LI
#JB3.
What you'll do...
•Process Engineering Methods & Standards Support: Actively support the development, refinement, and deployment of enterprise-wide process engineering methodologies, tools, templates, and best practices (e.g., Lean Six Sigma, Value Stream Mapping, process automation standards).
•Program Execution Support: Assist in the management of cross-functional operational transformation programs, including value stream mapping, data collection, analysis, and tracking progress against strategic objectives and resource plans.
•Technical Standards Adherence: Ensure adherence to established technical standards and roadmaps for process optimization and digital transformation within assigned projects and initiatives.
•Internal Consulting & Support: Provide direct support and expertise to dedicated transformation teams and business units on the application of central methodologies, tools, and best practices.
•Capability Building & Training Delivery: Support the design and delivery of training programs, facilitate workshops, and contribute to knowledge-sharing initiatives to build organizational capability in process transformation.
•Performance Monitoring & Data Analysis: Collect, analyze, and interpret data for key performance indicators (KPIs) related to central methodologies and enterprise programs, assisting in the preparation of reports and insights for the Senior Manager.
•Cross-Functional Collaboration: Collaborate effectively with various stakeholders across the organization, including dedicated teams, IT, and business partners, to ensure seamless integration and adoption of central transformation approaches.
•Risk Identification: Identify potential technical risks and challenges within transformation initiatives and escalate them to the Senior Manager for resolution.
Auto-ApplyStore Operations Specialist
Operations specialist job in Troy, MI
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyEvents Operations Specialist
Operations specialist job in Detroit, MI
Event Operations Specialist
FLSA: Exempt
Salary: Negotiable, based upon experience
Job Type: Full-time
Shift: TBD
The Event Operations Specialist plays a dual role in supporting event execution and labor operations for Huntington Place. This position serves as a liaison between clients, internal departments, union personnel, and third-party vendors to ensure seamless event planning and on-site delivery. Responsibilities include preparing labor estimates, managing labor documentation, ensuring accurate payroll inputs, and overseeing the implementation of event logistics from planning through completion. This position requires flexible scheduling, hands-on problem-solving, and a commitment to high-quality service delivery.
Key Responsibilities:
Event Coordination
Serve as the on-site coordinator for assigned events from setup to teardown.
Establish initial and ongoing communication with clients to confirm event requirements.
Prepare detailed event resumes and distribute them to relevant departments.
Coordinate event logistics with internal teams and 3rd party providers (e.g., AV, telecommunications).
Ensure client expectations are met through timely execution and problem resolution.
Assist Event Managers with planning, communications, and onsite support.
Participate in weekly event coordination meetings and staff briefings.
Support implementation of facility rules, regulations, policies, and procedures.
Labor Operations Support
Prepare labor estimates based on production schedules, equipment lists, and event specifications.
Procure, review, and process daily labor sheets; verify alignment with labor orders.
Address discrepancies with the Foreman, Steward, or Client and resolve as needed.
Enter and manage labor data in the accounting payroll system for timely processing.
Prepare detailed weekly client invoices and ensure timely submission.
Support off-site labor planning and coordination when required.
Conduct facility walkthroughs to confirm labor readiness and safety compliance.
Other
Perform special assignments and additional duties as directed.
Role requires walking, climbing, kneeling, and navigating large facility areas.
Must be available for irregular and extended hours, including nights, weekends, and holidays, as dictated by event needs.
Qualifications:
Experience:
Minimum two years of experience in public facility management, convention/trade show operations, or a similar service-driven environment.
Familiarity with labor coordination, vendor oversight, and union jurisdictions preferred.
Education:
Bachelor's degree in hospitality, business, or a related field preferred; relevant experience may be considered in lieu.
Skills:
Proficient in Microsoft Office Suite, including Excel and Word.
Strong organizational, communication, and customer service skills.
Ability to multitask in a high-pressure, fast-paced environment.
Strong attention to detail with an analytical approach to scheduling and labor forecasting.
Physical Requirements:
Ability to stand, walk long distances, and climb stairs/ladders during event setup and teardown.
Must be able to work rotating shifts, including nights, weekends, and holidays.
Huntington Place /ASM Global is an Equal Opportunity/Affirmative Action Employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor
.
Auto-ApplyLearning Operations Specialist
Operations specialist job in Auburn Hills, MI
Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent
Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP
Supports need analysis and collection of individual requests (e.g. related to PDI)
Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.)
Guarantees that all training data are constantly updated into the common system
Collects and provide data related to the agreed learning KPI satisfaction, hours delivered
Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning)
Job accountabilities:
To collect needs in his her scope of responsibility and share them with the LBPs
To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility
To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in
coordination with the LBP of reference
To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...)
monitoring and any audits/ certifications
To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities.
Ability to handle multiple assignments simultaneously and successfully
Operations Excellence Specialist
Operations specialist job in Taylor, MI
Job Description
General Function
Amsted Automotive, Cold Form & Finishing MI is looking for an Operation Excellence Specialist to support the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency.
Duties and Responsibilities
Capture real-time measurement data for MRO, capital and cost saving initiatives
Provide appropriate reporting analytics on continuous improvement initiatives and metrics
Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met
Leverage/benchmark best practices and drive implementation across the organization
Drive measurable improvements by identifying opportunities to remove waste
Function as a resource for continuous improvement methodologies across all divisions
Guide and challenge cross-functional teams in development and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process
Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management
Ability to challenge the status quo and comfortable with managing ambiguity
Works with the business excellence and other teams to improve systems
Recognized as SME (Subject Matter Expert) in Lean Manufacturing
Assist with the integration of the company Lean Performance System
Support manufacturing continuous improvement initiatives that drive plant and company performance improvements
Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives
Work Requirements / Knowledge
Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams
Strong data analytic capabilities for reporting
Exceptional analytical/statistical troubleshooting skills
Understanding of Shingo Lean methodology and approach
Change management, specifically the ability to influence and promote cultural change
Strong influencing/persuasive skills with a demonstrated ability to influence
Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Background in manufacturing, preferable within a Tier 1 Automotive supplier
Education
BS/BA Degree or equivalent from an accredited college or university
Experience
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment
5 years of leadership experience in managing a team, developing, and motivating staff
Background in manufacturing, preferable within a Tier 1 Automotive supplier
Work Conditions
Must be able to travel frequently to the different plants in the United States. Some international travel required.
Administrative Operations Specialist - Reception II
Operations specialist job in Walled Lake, MI
Easterseals MORC is hiring for an Administrative Operations Specialist to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Paid Leave Options Available
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
High School Diploma or Equivilent
At least two years of clerical experience, healthcare preferred
Bi-Lingual (English/Spanish) preferred but not required
Duties and Responsibilities
This position provides excellent customer service to individuals and families, managing office flow, collecting payments, and verifying authorizations. Responsibilities include answering and triaging calls, scheduling appointments, updating account information, and ensuring compliance with various policies.
Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
Demonstrate excellent customer service to internal and external customers.
Check patients in and out for services and manage the flow of patients and other patrons in the office.
Take patient payments during check in or out or via phone call.
Check for prior authorizations for services and assist with prior authorization communications or insurance initiation.
Update patient accounts with new and/or changed demographic and insurance coverage, including verification when needed.
Answer and triage internal and external telephone calls, conduct initial screening to determine the nature of requests or problems, take messages, refer to the appropriate parties, and perform related customer service activities representing the program to the public.
Answer both general and specific inquiries regarding departmental procedures, including interpretation of policies and procedures when needed.
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
Operations Specialist-Entrepreneurship Center
Operations specialist job in Ann Arbor, MI
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer.
Posting Details
Posting Details (Default Section)
Posting Number:
0603784
Position Title:
Operations Specialist-Entrepreneurship Center
Position is:
Regular full-time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Workforce, Economic, & Community Development
Position Description:
Picture Yourself here! Why Join WCC?
An inclusive, welcoming environment for our students, faculty & staff
Generous Paid Time Off on top of 12 Paid Holidays
Affordable & Comprehensive Health, Dental, Life & Vision Insurance
4:1 Employer Match for Retirement
WCC Tuition paid for you AND your dependents
Tuition reimbursement for colleges outside WCC
Check our Total Rewards here
Position Summary:The Operations Specialist is responsible for maintaining accurate financial and administrative records for the Entrepreneurship Center, including tracking revenues and expenditures, processing contracts and payroll, and generating reports using department software. The role also acts as the first point of contact in the department, providing exceptional customer service to students, staff, and community members. Additional duties include data entry, document preparation, supply ordering, and assisting with process improvements and general office operations, as well as supporting the Entrepreneurship Center Director.Essential Duties include:Administrative Support (50%) Administrative
Serve as the primary Operations support person for the Entrepreneurship Center (CE) to ensure effective implementation of department operations, community services and special events, including but not limited to answering phones and emails, managing meetings, handling incoming mail and deliveries, data entry, digital filing, and scanning/photocopying, etc.
File, manage, retrieve and compile departmental documents, records and reports for strategic and operational planning. Update department software, and other data related tools.
Support Entrepreneurship Center activities with administrative assistance.
Support the Entrepreneurship Center Director with administrative assistance.
Financial
Track and maintain accurate financial records of all revenues/expenditures and generate reports using department software and college ERP system.
Prepare and process contracts, SOW's, requisitions, PO's, requests for invoices, invoices, pay forms, expense reports, financial statements and other documents to track and monitor related revenues/expenditures.
Complete expense/budget transfers and other activities related to departmental budgets as needed.
Generate reports for budget, revenue margins, marketing efforts and other reports as requested.
Customer Service (50%)
Act as a professional first point of contact for the Entrepreneurship Center by greeting visitors, answering phones and email.
Provide a high level of courteous customer service to students, staff, and community members providing information on EC initiatives
Schedule meetings for interested students and community members with EC staff
Troubleshoot customer service issues and complaints for resolution
Update and maintain customer feedback log
Regular attendance on campus is required for this position
Perform other duties as assigned
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
High school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience.
Exceptional customer service skills
Excellent verbal and written communication skills
Excellent Problem-solving skills
Ability to pull data and provide reports for data analytic evaluation
Demonstrated proficiency in the use of Microsoft 360, including Microsoft Outlook
Demonstrated proficiency in Teams, SharePoint, Smartsheet, database management/CRM management
Competency in intermediate math, proofreading, grammar and spelling
Accurate keyboarding at 55 WPM
Ability to work with minimal supervision, organize workload, manage multiple tasks and maintain confidentiality at all times
Possess good judgment, organized, resourcefulness, proactive initiative to solve problems, attention to detail and the ability to respond to input from a variety of sources, including College Leadership and Staff Team Members and external partners.
Demonstrated ability in bookkeeping, revenue/expense tracking and budget reconciliation
Demonstrated ability to create and track requisitions, purchase orders, and invoices
Demonstrated math and critical thinking ability
Preferred Qualifications:
Preferred qualifications:
Associate Degree
Posting Date:
11/20/2025
Closing Date:
11/27/2025
Open Until Filled
No
Special Instructions to Applicants:
Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$21.89
Salary Comments:
Publicly available compensation information can be found: Here
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you meet the minimum qualifications for this position?
Yes
No
Required Documents
Required Documents
Resume
Cover Letter
Optional Documents
Letter of Reference 1
Unofficial Transcripts 1
Other Documents
New Business Professional II
Operations specialist job in Livonia, MI
As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion.
Note: Must be willing and able to work 9:30am to 6:00pm shift
Responsibilities
Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions.
Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction.
Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures.
Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines.
Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications.
Handles customer inquiries to include agents and members.
This role may also:
Process reinstatements, and conversions.
Generates reports, correspondence and form letters for additional information, document files and follows ups.
Reviews and processes new applications for life insurance and annuity products.
Handles customer inquiries to include agents and members.
Qualifications
1 -2 years' experience in process-oriented customer service role.
High School diploma or equivalent and some college level coursework required.
Strong Computer and Data Entry skills
Proficient with MS Office software
Experienced with internet-based systems.
Additional Skills:
Excellent Verbal and Written Communication skills.
Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly.
Able to demonstrate mastery of the technical/functional skills necessary for performing own job.
Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action.
What We Offer:
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Auto-ApplyBusiness Anlayst
Operations specialist job in Troy, MI
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title
: Sr. Business Analyst
Location
: Troy, MI
Duration
: 6 Months
Description
:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
Deposit Operations Specialist
Operations specialist job in Ann Arbor, MI
Requirements
High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
Knowledge of check processing, ACH, wire transfers and card services preferred.
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.