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Operations Specialist jobs in Malden, MA

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Operations Specialist
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  • Operations Associate

    Fidelity Talentsource

    Operations Specialist job 7 miles from Malden

    The Associate on the 5500-QDRO Team is responsible for working with clients to complete government Form 5500 filings for DB, DC, and Health & Welfare plans for a book of business consisting mostly of mid-market clients, with some large plan clients. The Associate works on plans with moderate complexity and is responsible for keeping current with ERISA, DOL, and IRS regulations. This position is also responsible for managing the relationships with clients' service providers - such as auditors, trustees, record keepers, and insurance agents. The Associate also acts as a technical resource for clients, colleagues, and various internal business partners. The Associate will also provide support for our QDRO (Qualified Domestic Relations Order) processing activities. The Expertise You Have Bachelor's degree or equivalent work experience 3+ years of experience working with Form 5500 filings 3+ years of experience working with DB, DC, or Health & Welfare plans The Skills You Bring You have impressive oral and written communication skills. You maintain a focus on quality, details, and meeting client expectations. You demonstrate a strong customer service approach. You are organized, self-motivated, and focused on meeting deadlines. You have the ability to balance and prioritize multiple client relationships and deliverables. You have strong PC skills - including Microsoft applications. The Value You Deliver Accurately, efficiently, and timely prepare Form 5500 filings and provide related consulting for DB, DC, H&W and Puerto Rico benefit plans. Work with minimal supervision and effectively prioritize workload based upon urgency, product/client importance, client/business partner expectations, and team goals. Develop strong relationships with clients - including their service providers (auditors, recordkeepers, and insurance agents), and internal business partners - including Managing Directors, Operations Delivery Leaders, Consultants, COE colleagues, and Account Managers. Act as a resource for questions regarding 5500 services to our internal business partners and colleagues. Keep current with ERISA, DOL, and IRS regulations regarding 5500 reporting. Work on special projects. Expand overall knowledge of the Workplace Consulting Group. Review/Qualify Domestic Relations Orders and prepare communications for involved parties. The Team This role will reside within Workplace Consulting's Center of Excellence (COE) organization. You will be responsible for a caseload of Form 5500 filings and QDRO work. Quality, attention to detail, and strict adherence to deadlines will be reflected in the work you deliver. You will support the COE's interests in collaborating with the cross product/functional subject matter experts, and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers.
    $51k-94k yearly est. 60d+ ago
  • Full Time Operations & Visual Specialist

    Wayfair LLC 4.4company rating

    Operations Specialist job 9 miles from Malden

    What you'll do: * Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus. * Manage, maintain and monitor stock levels, receive and process merchandise, ensure items are properly stored, and easily located for replenishment on the sales floor. * Provide coaching and support to Operations/Visual Associates and support their allocated workload efforts as determined by the Store Leader. Depending on the specific work shift, this associate will help open and/or close the store, with keyholder responsibilities. * Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and strong customer service. * Support Store Leaders to train and develop associates on knowledge of our product, selling, customer service, operations, visual, and other aspects of their roles. * Along with the Store Manager, provide helpful observation feedback and thoughtful guidance to associates to aid them to adapt and grow. * Support visual merchandising tasks such as maintaining store's visual standards, floorsets, window changes, signage placement, lighting installations, basic electrical wiring, wallpapering, etc, as needed * Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand. * Drive sales in the store by asking great questions to understand customer needs, guiding them through their questions, providing product options (both within store and our endless aisle/online assortment via web and app) that leads to a satisfied customer experience. * Assist walk-ins on the sales floor and in the design studio as needed. * Bring a willingness to share innovative ideas and solutions to continuously improve team operations. * Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations. What you'll need: * 2+ years of retail experience; preferably in the home or furnishing space. Interior design , furniture, or home goods experience preferred. * An ability to read, interpret and execute a sales floor design layout map or basic planogram experience, preferred. * Basic electrical wiring experience, preferred * Experience in visual merchandising ( lighting installs, wallpapering, furniture assembly, preferred. * Passion for great customer service, operational excellence, and efficiency to meet company goals. * Track record of thriving in a fast paced and changing environment. * Strong organization, self-motivation, communication and relationship management skills. * An ability to handle customer escalations and demonstrate professional maturity Physical Requirements: * While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit, regularly climb or balance, and frequently stoop, kneel, crouch, crawl or reach overhead. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Ability to ascend/descend a ladder (minimum 10ft) * Ability to use a variety of hand-held tools,(such as, but not limited to, wire cutter, wire strippers, screwdrivers, hammer, measuring tape, leveler, drill). * Ability to use basic electrical wiring, associated with lighting installation. Compensation & Benefits: * Compensation starting at $21.20-24.75 per hour, which increases based on your relevant experience + substantial quarterly bonuses * Medical benefits, financial benefits, and a generous employee discount About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $21.2-24.8 hourly Easy Apply 14d ago
  • Operations Specialist

    Atec Spine 4.4company rating

    Operations Specialist job 7 miles from Malden

    The purpose of this position is to manage the agents field inventory including instruments, implants, disposables. Performs preoperative and postoperative equipment management and is responsible for tracking all assets. This position is responsible for ensuring assets are properly managed and utilized in the territory and that all surgeries are equipped with required needs from an inventory perspective. Essential Duties and Responsibilities * Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel * Partners closely with ATEC Field Operations team - main point of contact for all Operational inquiries * Weekly report out to ATEC Field Operations regarding case schedule and inventory position * Required to implement a shared calendar if it does not exist * Required to track all surgical sets and implement an inventory tracking system utilizing ATEC set scanning tool * Responsible for maximizing the utilization of consigned sets * If there is a local driver in place, responsible for directing driver to pick up and drop off locations & providing set lists * Responsible for swapping out consigned torque wrenches every 6 months * Responsible for managing expiration dates of product and returning/swapping out accordingly * Responsible for reverse logistics, managing timely returns of inventory & requesting extensions when needed * Responsible for tracking replenishment and ensuring all consigned sets are stocked appropriately * Responsible for packaging and unpacking all FedEx shipments incoming and outgoing * Responsible for inspecting trays when necessary
    $67k-97k yearly est. 41d ago
  • AI Operations Specialist

    The Panther Group 3.9company rating

    Operations Specialist job 7 miles from Malden

    The Panther Group is seeking an experienced AI Operations Specialist for a university in the Boston, MA area. This is a hybrid opportunity! The AI Operations Specialist will be responsible for the day-to-day management, monitoring, and operational support of the university's AI systems and data pipelines across various departments. This role is vital in ensuring AI solutions and their supporting data infrastructure function reliably, meet performance expectations, and continuously improve to deliver maximum value. The position requires expertise in MLOps practices, data pipeline operations, system monitoring, incident management, and continuous improvement of AI systems in production environments. Key Responsibilities & Accountabilities System Monitoring and Incident Management Monitor AI system and data pipeline health, performance, and availability using established monitoring tools and dashboards. Detect, triage, and resolve incidents affecting AI systems and their data infrastructure, coordinating with technical teams as needed. Implement proactive measures to prevent recurring issues and minimize service disruptions. Operational Support and Maintenance Perform routine operational tasks to maintain AI systems and data pipelines, including model updates, data refreshes, pipeline maintenance, and system patches. Implement scheduled maintenance activities with minimal service disruption. Manage user access and permissions for AI platforms according to security policies. Performance Analysis and Optimization Analyze AI system and data pipeline performance metrics, identify bottlenecks and inefficiencies, and implement optimizations to improve response times, data flow, accuracy, and resource utilization. Monitor for model drift and data quality issues, coordinating retraining or pipeline adjustments when necessary. Documentation and Knowledge Management Create and maintain comprehensive operational documentation, including runbooks, standard operating procedures, and knowledge base articles. Document system configurations, data pipeline dependencies, and recovery procedures to ensure operational continuity. Continuous Improvement and Automation Identify opportunities for process improvement and automation in AI operations. Develop and implement scripts and workflows to automate routine tasks, reducing manual effort and minimizing human error. Contribute to the evolution of MLOps practices based on operational experience and emerging best practices. Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, or related field; technical certifications in relevant areas (e.g., cloud platforms, MLOps, data engineering) preferred. Minimum of 3 years of experience in IT operations, with at least 1 year focused on AI/ML systems and data pipeline support. Experience with cloud platforms (AWS, Azure, or GCP) and their AI/ML and data engineering service offerings. MLOps Experience: Demonstrated experience in operationalizing and maintaining machine learning models in production environments, including deployment, monitoring, and lifecycle management. Data Pipeline Operations: Extensive experience maintaining and troubleshooting data pipelines built with tools like Apache Airflow, Prefect, cloud data services (AWS, Azure, GCP), and data processing frameworks (Spark, Kafka), ensuring reliable data flow for AI systems. System Monitoring: Proficiency in monitoring AI system and data pipeline performance, detecting anomalies, and implementing proactive measures to ensure system reliability and availability. Incident Management: Strong experience in troubleshooting, diagnosing, and resolving AI system and data infrastructure issues, with the ability to prioritize incidents based on business impact. Performance Optimization: Knowledge of techniques to optimize AI system and data pipeline performance, including resource allocation, scaling strategies, and performance tuning. Change Management: Experience implementing changes to production AI systems and data pipelines with minimal disruption, including testing, validation, and rollback procedures. Data Quality Management: Understanding of data quality principles and their impact on AI system performance, with the ability to identify and address data-related issues in processing pipelines. Documentation and Knowledge Management: Excellence in creating and maintaining operational documentation, runbooks, and knowledge articles for AI systems and data pipelines. Automation Skills: Ability to create and implement automation scripts and workflows to streamline routine operational tasks for both AI systems and data flows, enhancing overall system reliability. DevOps Practices: Familiarity with DevOps and CI/CD principles as applied to AI systems and data pipelines, including containerization, orchestration, and infrastructure as code. Security Awareness: Understanding of security best practices for AI operations and data handling, including access control, data protection, and vulnerability management. Collaboration Skills: Strong ability to work with cross-functional teams, communicate technical concepts clearly, and coordinate incident response activities effectively. Problem-solving: Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues in AI systems and data infrastructure in a methodical and efficient manner. Compliance Knowledge: Understanding of relevant regulations and compliance requirements affecting AI systems and data processing in higher education environments. Communication Skills: Clear and concise communication abilities, both written and verbal, to document procedures, report incidents, and coordinate with stakeholders. Service Management: Knowledge of IT service management principles and frameworks, with experience applying them to AI and data pipeline operations. 24/7 business continuity: This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and data pipelines. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must be able to quickly diagnose and resolve AI system and data pipeline incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service. A strong commitment to system reliability and service continuity is essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support the evolving AI ecosystem at the university. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring consistent and reliable AI and data pipeline operations. This may include assisting with knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements. A problem-solving mindset and willingness to tackle emerging challenges are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week to facilitate collaboration with both technical teams and operations staff. In-office presence enables effective coordination with support teams, direct access to infrastructure, and hands-on troubleshooting of AI systems and data pipelines. Physical presence is particularly important for incident response, change management activities, and cross-functional problem-solving sessions that benefit from in-person collaboration and real-time communication.
    $55k-82k yearly est. 52d ago
  • Vehicle Operations Specialist- For future consideration

    Rivian 4.1company rating

    Operations Specialist job 3 miles from Malden

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Please note, this is a proactive job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings. You will be contacted if a position matching your qualifications becomes available. As a Vehicle Operations Specialist "VOS", you will be a key contributor to the success of our Delivery & Field Operations organization. Are you looking for a job with some flexibility? Are you detail orientated, keep things clean, love to organize, love working in a values-based culture that encourages diversity? We are looking for diverse backgrounds such as experience in retail, warehousing, and service industries. The VOS works in coordination with several cross-functional teams to facilitate vehicle logistics activities, manage documentation, and provide our customers with an exceptional experience. We're looking for someone who loves operational excellence, continuous improvement, teamwork, and has the desire to grow. This role is a gateway to operations because you like to make things easier and faster for others. It's an exciting career as all companies need an expert in operations management where people solve problems collaboratively, are curious in nature, and love to make sense of things. Responsibilities Receive, inspect and process incoming inventory, including completing paperwork Ensure quality standards through washing vehicles, detailing, and correction activities Maintain the delivery readiness of vehicles Conduct quality control process for delivery ready vehicles and manage the communication of defects to service department Responsible for organizing and maintaining secure key management for vehicle inventory Maintain inventory lot and ensure that there are safe and usable drive lanes in the lot at all times. Shuttling vehicles to/from secondary locations including customer and fleet vehicles Maintain adequate inventory of essential supplies Prepare, inspect, and stage customer trade ins for remarketing to be transported to the auction via carrier Conduct various weekly, monthly, quarterly audit process Work cross-functionally with proper communication and collaboratively with other teams onsite and remote Participates in workshops that improve quality and efficiency with guidance from leads/managers. Proficiency with computers and software including Microsoft Office, and internal business platforms Complete additional work and tasks as requested by the leadership team Qualifications 1+ years' of experience with operations, logistics, or lot management; previous EV or detailing experience valued Must be at least 21 years of age High School Diploma or GED required Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state/province Competencies Adaptable to a fast-paced and constantly changing environment Ability to multitask and prioritize tasks based on level of importance and urgency Ability to work autonomously and consistently with limited direction Physical Requirements Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 1+ years' of experience with operations, logistics, or lot management; previous EV or detailing experience valued Must be at least 21 years of age High School Diploma or GED required Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state/province Competencies Adaptable to a fast-paced and constantly changing environment Ability to multitask and prioritize tasks based on level of importance and urgency Ability to work autonomously and consistently with limited direction Physical Requirements Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Receive, inspect and process incoming inventory, including completing paperwork Ensure quality standards through washing vehicles, detailing, and correction activities Maintain the delivery readiness of vehicles Conduct quality control process for delivery ready vehicles and manage the communication of defects to service department Responsible for organizing and maintaining secure key management for vehicle inventory Maintain inventory lot and ensure that there are safe and usable drive lanes in the lot at all times. Shuttling vehicles to/from secondary locations including customer and fleet vehicles Maintain adequate inventory of essential supplies Prepare, inspect, and stage customer trade ins for remarketing to be transported to the auction via carrier Conduct various weekly, monthly, quarterly audit process Work cross-functionally with proper communication and collaboratively with other teams onsite and remote Participates in workshops that improve quality and efficiency with guidance from leads/managers. Proficiency with computers and software including Microsoft Office, and internal business platforms Complete additional work and tasks as requested by the leadership team
    $75k-105k yearly est. 60d+ ago
  • Operations Budget Specialist

    Collabera 4.5company rating

    Operations Specialist job 7 miles from Malden

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Operations Budget Specialist Location: Boston, MA 02116 Duration: 12+ Months (could go beyond) Job Responsibilities: • Act as central point of contact for managing the Marketing team's PO and invoice transactions utilizing the Self Service Purchasing (SSP) system. • Process & track organization's purchase order requests, check requests, receipts against POs & vendor set up, accurately and expeditiously • Support AST (high risk) transactions as directed • Accurately & consistently maintain team Excel expense trackers • Accurately follow expense mapping matrix to ensure correct coding of all transactions • Support monthly budget reconciliation process as directed • Create excel reports, primarily pivots, as needed • Manage interactions with vendor accounts receivable Qualifications Required Skills: • Prefer candidates with experience managing budgets or accounting or finance work that includes tracking, reconciling and reporting on estimated and actual expenses on a monthly/quarterly basis • Proven intermediate to advanced MS Excel skills • Candidate must display excellent customer service with a positive and professional attitude. • Ability to prioritize transactions and proactively manage anticipated volume increases at quarter end • Ability to self pace, managing responsibilities to 40 hour work week • Must be extremely comfortable working with online transactional systems, have excellent follow up and pro-active problem solving skills, and ability to self-teach via training documents • Attention to detail critical Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $75k-103k yearly est. Easy Apply 60d+ ago
  • Operations Specialist

    Encore Fire Protection 3.9company rating

    Operations Specialist job 47 miles from Malden

    Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler, and fire alarm solutions. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachussetts. This partnership not only allows us to expand our footprint and find top talent in the MA area, it also allows us to work with industry leaders who strive for same level of excellence as we do. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details. Here's what you can expect: Manage and oversee the service delivery for specific product lines Review scope of work and service contracts to ensure accuracy Match billing with contract quotes and be able to notice even the smallest differences Investigate scope of work performed with billing discrepancies Communicate with customers on daily basis with invoice changes Maintain focus on executing end of month billing cycle Requirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals' initiative to develop advanced skills Exceptional interpersonal and persuasion skills Professional, customer-focused approach to completing assignments and representing Encore Knowledge of South Eastern MA geography a definite plus but not required Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role Purpose and results driven work environment (work smarter not harder) We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! Speaking of attire, we offer all employees Encore gear when they join the team Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed Access to leading edge web-based productivity tools Participation in Fidelity 401(K) that includes employer match Medical, Dental, and Vision benefits through Blue Cross Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status #LI-JE1
    $63k-95k yearly est. 35d ago
  • Operations Specialist

    Eastern Bank 4.6company rating

    Operations Specialist job 6 miles from Malden

    The Account Reconciliation Operations Specialist is responsible for performing Customer and Internal Account reconciliations and meeting targeted service level agreements related to the same. This individual must be able to provide high quality production results, manage team workflow and resource alignment while meeting deadlines. This individual must possess a strong working knowledge of Deposit account transactions, aged item tracking, positive pay capabilities, as well as checking and general ledger reconciliation standards. This individual must have strong communication skills and must work well with both internal and external customers. This individual will perform account reconciliation, account distribution of supporting documentation, initiate return items on appropriate transactions, balance accounts and general ledgers, and relied upon to make accurate and appropriate adjusting transactions, when needed. Major Responsibilities: * Manage monthly account reconciliation workload. Perform quarterly internal account reconciliations and oversee annual escheatment processing for internal accounts. Execute Quality Control reviews to ensure accurate documentation and adherence to policies and procedures. Communicate with business lines and account officers as needed for customer support and issue tracking. * Conduct pre-scrub and final account analysis routines for all customers subscribed to the service. Ensure that documentation and standard operating procedures comply with the most recent policy updates and regulations. Maintain compliance with regulatory requirements. * Train with team members on daily, weekly, and monthly functions including Positive Pay Exception, Corporate, Municipal, Internal Account Reconciliations, ACH segment of Federal Reserve Account Reconciliation, stop payment requests/reissues/voids for Money Orders and Treasurer Checks, as well as changes and rollout of new processes. Maintain proficiency in business line systems, applications, regulations, and industry standards. Ensure full compliance with the Bank's Information Security Policies and Procedures regarding the distribution and communication of customer and bank information. * Possess technical knowledge and expertise with the Bank's core deposit system functions and ancillary modules related to account reconciliation. Stay informed on core system releases and their impact on routine account reconciliation functions and capabilities. Ensure core processing routines are complete and accurate, and escalate issues to manager appropriately. * Perform related and unrelated duties as assigned by management. Work on special projects such as mergers, FDIC audits, Internal and External audits, BCM maintenance and testing, Process Improvement initiation and management. Assist management with Annual User Review and participate in Operations cross-training. Problem solving & decision making: Must demonstrate critical thinking, manage an independent workload, and have professional written and verbal skills. Consistently balance multiple assignments and priorities. Collaborate with team members and solve daily challenges. Strong organizational skills and manage tasks efficiently and accurately. Prioritize essential tasks. Perform related and unrelated duties as required. Education and Experience * Bachelor's degree or related knowledge/skills base gained through experience required * 3-6 years of bank operations experience required * Experience independently managing an efficient workflow Skills and Knowledge: * Knowledge of deposit banking compliance issues and regulations. * Effective communication, organizational, writing, and interpersonal skills necessary. * Proficiency in FIS, Account Reconciliation software, and Microsoft Office Suite. * Attention to deadlines required. * Perform detailed customer and internal account reconciliations, ensuring accuracy and timeliness. * Manage and monitor team workflows, providing guidance and support to achieve productivity goals. * Maintain awareness and understanding of deposit account transactions, including aged items and returns. * Utilize positive pay capabilities and general ledger reconciliation processes. * Communicate effectively with internal teams and external customers, offering exceptional customer service. * Distribute account documentation appropriately and efficiently. * Initiate return items and perform balancing functions for accounts and general ledgers. * Make necessary adjusting transactions, demonstrating strong analytical skills. * Strong working knowledge of banking operations and procedures, with a focus on account reconciliation. * Exceptional organizational skills and meticulous attention to detail essential. * Ability to meet deadlines, manage workflows, and communicate clearly. * Experience with Microsoft Office and other relevant software. * High school diploma required; college degree preferred. * 3+ years of experience in a fast-paced banking environment beneficial.
    $46k-61k yearly est. 36d ago
  • People Operations Specialist

    Jerry 4.0company rating

    Operations Specialist job 7 miles from Malden

    Job DescriptionAbout the Opportunity 🚀 Are you an exceptionally sharp, driven recent graduate with a clear passion for HR? We're seeking a foundational builder for our People team – someone who thrives on intellectual rigor, embraces autonomy, and wants to accelerate their career. This isn't just an entry-level role; it's a launchpad for future People leadership, offering unparalleled exposure and the chance to directly shape our operations. If you're a self-starter who excels in challenging, fast-paced environments and is ready to own critical processes, we want to hear from you. What You'll Own & Elevate 📈 Operational Excellence: Own end-to-end logistics for onboarding, offboarding, and employee transitions. Data Integrity: Master HR systems, ensure impeccable data accuracy, and proactively improve processes. Compliance & Policy: Drive adherence to labor laws and maintain comprehensive HR documentation. Employee Support: Serve as a trusted, discreet resource for all HR inquiries. Process Innovation: Leverage AI and automation to streamline operations and enhance efficiency. 💡 We're Looking For An Individual Who Brings 👇 Exceptional Intellectual Acuity: Recent Bachelor's or Master's in HR, Sociology, Psychology, or related field; demonstrated ability to grasp complex concepts quickly and think analytically. Intentionality in HR: You've chosen this field strategically, with a clear drive for a long-term career in People Operations. 🎯 Unwavering Self-Reliance: You thrive on autonomy, can tackle complex problems independently, and consistently deliver results without constant direction. Innovative Mindset: Obsessed with process optimization; eager to leverage AI tools and technology to enhance efficiency. Meticulous Attention to Detail: Flawless work product, commitment to accuracy and precision. Proactive & Professional: Identifies needs, takes decisive action, and handles sensitive information with discretion. Why This Is Your Next Defining Career Move 🌟 This role is for the truly ambitious. You'll gain significant responsibility from day one and unparalleled, hands-on experience that would take years to acquire elsewhere. Expect a fast-paced, demanding environment where your dedication translates directly into rapid professional growth and tangible impact. If you're ready to invest in yourself and build the future of People operations, make your mark here. 💼 While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ******************* About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $60K - $64K
    $60k-64k yearly 10d ago
  • Investment Operations Specialist

    MFS Investment Management 4.8company rating

    Operations Specialist job 7 miles from Malden

    At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE Perform key operational responsibilities related to stewardship activities on MFS portfolios. Provide daily, weekly, and monthly monitoring and reporting on assigned areas for the Investment Risk Monitoring team, which may include Internal Limits, SMA, ETFs, trading activity, and other areas that the team oversees. WHAT YOU WILL DO Proxy voting analysis, including: Maintenance of client LOAs and POAs QC of analyst votes Monthly and annual reconciliation of proxy vote setup with external vendors Weekly and monthly proxy reviews (Share Materiality, default account group, etc.) Process class action settlement checks Research and analyze trading information for class actions Set up for proxy voting in MFS internal systems upon client onboarding Quarterly code of ethics review Participate in due diligence meetings for vendors Complete retail SMA proxy monthly random sampling and annual certification process Investment Risk Monitoring, including: Monitor, report, and propose resolution to exceptions for daily and monthly reviews, which may include internal limits, SMA restrictions, ETFs, and trade inspector, or other areas Complete weekly Retail SMA model/clone review and escalate action items for approval Assist team members and manager with day-to-day coverage or small projects as requested Cross-train to provide team coverage for all areas Ensure that procedures are documented, current and consistently followed and that checklists are completed in a timely and accurate manner Identify areas to improve efficiency and accuracy with each of the assigned areas Ability to multi-task and prioritize competing demands Assume additional responsibilities as needed WHAT WE ARE LOOKING FOR REQUIRED: 0-2+ years of experience Bachelor's Degree or equivalent experience. Strong organizational, interpersonal and communication skills Personal initiative/problem solving skills/strong attention to detail PREFERRED: 2 years financial services experience and/or 1-2 years in a trading type environment preferred Ability to multi-task and prioritize competing demands. Work well independently, however, is expected to contribute in a team setting. Moderate understanding of investment products and investment operations is desired. Strong communication, organizational and interpersonal skills. Solid analytical skills and attention to detail. Strong computer skills, including proficiency with Microsoft Word and Excel applications. #CD-LI1 #LI-HYBRID At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others. What we offer: Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more Life & Disability Benefits: Company-paid basic life insurance and short-term disability Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship. MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at ************ or email talent_******************* for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.
    $56k-76k yearly est. 1d ago
  • Simulation Operations Specialist I

    Children's Hospital Boston 4.6company rating

    Operations Specialist job 7 miles from Malden

    Supports the technical preparation and execution of Simulation activities delivered in Immersive Design Systems' facilities, at the point of care throughout Boston Children's Hospital, and off site at network and partner sites. The Simulation Operations Specialist I will be responsible for: * Supporting, setting up, and operating various simulator technologies including anatomic models and task trainers, full-body patient simulators, and screen-based and virtual reality simulations. * Serving as a simulator operator by running scenarios with faculty instructors and/or content experts, and ensuring the facility and equipment are prepared for simulation sessions. * Conducting routine equipment and inventory maintenance. * Assisting with maintenance of simulators, computer systems, and A/V systems. * Participating in technical training as necessary and attending conferences to stay current with simulation technology. To qualify, you must have: * Associate's Degree, Technical Diploma or Associates Degree in Science, Technical or Healthcare field is required * 1 year of related experience in the healthcare setup is preferred * Ability to communicate clearly and effectively, both orally and written. * Ability to follow established best work practices. * Ability to perform role with curiosity and a persistently seek continuous learning * Ability to learn medical terminology, technical concepts and troubleshooting techniques Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. #LI-Hybrid
    $56k-75k yearly est. 15d ago
  • Sales Operations Specialist

    Servicenow, Inc. 4.7company rating

    Operations Specialist job 10 miles from Malden

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role** : + Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. + Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy + Analyze and review current customer licensing, products and usage and identify new revenue opportunities + Suggest creative pricing and payment solutions balancing customer need and pricing policies. + Review Quotes and Order Forms for accuracy and completeness. + Ensure all Orders are approved within pricing and discount policies. + Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition) + Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. + Support sales organization's requirement for Customer licensing compliance **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 1-2 years of proven experience of Sales Operations in a software sales organization + Organized, with excellent attention to detail and the ability to work in a fast paced environment + Proficient in PPT, Word, and Excel + Experience with a CRM system + Has been in a role supporting Sales Reps and Sales Territories + Strong listening, analytic and organizational skills + Ability to prioritize to meet business needs + Effective communicator, both written and verbal + Team Player with positive attitude ready to work in a fast paced environment + Results Driven For positions in this location, we offer a base pay of $78,200 - $121,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $78.2k-121.3k yearly 34d ago
  • Sales Operations Specialist

    Elevaris Medical Devices (Formerly Spectra

    Operations Specialist job 11 miles from Malden

    Tired of working at a "good" job? At Elevaris Medical Devices, our goal is not to be good, it's to be extraordinary. Extraordinary performance comes from extraordinary people. And the foundation for extraordinary people is extraordinary culture. Our values of Integrity, Investment, Inclusion and Ingenuity describe the behaviors that define our unique culture. They are what set us apart and what makes us trusted leaders in our field. Come find out why Elevaris employees give our company an Employee Net Promoter Score of 72! * Elevaris Medical Devices is a Contract Development and Manufacturing Organization (CDMO) for industry-leading, multi-national healthcare companies, global Original Equipment Manufacturers (OEMs), and emerging technology companies. It is one of the world's leading manufacturers of made-to-spec procedural needles and specializes in the manufacture of precision micro-components, complex tubular components, and sub-assemblies for the medical device industry. We also distribute a wide range of complementary pharmaceutical products, surgical instruments, and medical supplies. ( *US average ) POSITION SUMMARY The Sales Operations Specialist is a critical, high-impact role designed to enhance the efficiency and effectiveness of the Elevaris Medical Devices sales team. This individual will act as the primary point of contact and liaison for the sales team on all customer-centric operational matters. The core mission is to own and execute key commercial and operational processes, including sample coordination, contracting, and customer-facing regulatory and quality requests. By managing these complex, multi-step processes, the Specialist will directly reduce the administrative burden on the sales team, accelerate the sales cycle, and ensure a seamless customer experience. This position is ideal for a highly organized, proactive, and process-driven professional who thrives on cross-functional collaboration and wants to make a tangible impact on a growing global sales organization. ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES: Primary Focus: Commercial & Operational Support (~70%) Act as the primary point of contact for the Sales Team on post-commitment, customer-facing operational tasks, ensuring timely follow-through and resolution. Manage the entire sample request process, coordinating with internal manufacturing and engineering teams to ensure samples are produced and shipped to customers efficiently. Serve as the central liaison between the Sales team and internal departments (e.g., Quality, Regulatory, Engineering) to manage and fulfill customer requests for documentation and information. Proactively track the status of customer orders and communicate on-time delivery information back to the sales team. Assist with the customer-facing aspects of the contracting process, ensuring accuracy and timeliness. Support the sales team by gathering and providing customer-facing documentation related to New Product Initiatives (NPI). Help troubleshoot customer-related shipping and logistics issues by working with internal supply chain teams. Secondary Focus: Top-of-Funnel Support (~30%) Assist the Director of Sales Operations by executing market research and identifying target contacts within key accounts to support prospecting efforts. Help maintain data integrity within HubSpot CRM as it relates to account and contact information for pipeline development. MINIMUM REQUIREMENTS: Bachelor's degree in business, Communications, Life Sciences, or a related field. 3-5 years of experience in a role requiring significant cross-functional coordination, such as sales operations, project coordination, customer success, or account management. Proven ability to manage multiple projects and requests simultaneously in a fast-paced environment with a high level of attention to detail. Excellent interpersonal and communication skills, with a demonstrated ability to build relationships and communicate effectively with both commercial and technical teams. A proactive, problem-solving mindset with a track record of taking ownership and driving processes to completion. Proficiency with a modern CRM platform (e.g., HubSpot, Salesforce) and the MS Office Suite. PREFERRED SKILLSET: Direct experience in the medical device, life sciences, or CDMO industry is highly preferred. Experience specifically with customer-facing regulatory, quality, or sample coordination tasks. Hands-on proficiency with HubSpot and/or NetSuite. A strong understanding of complex, multi-stage B2B sales cycles. PHYSICAL DEMANDS & ADA STATEMENT: The physical demands described within the Essential Functions section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers, co-workers and external partners. Contact your manager or HR to understand the Work Conditions and Physical requirements that may be specific to your role. An Equal Opportunity Employer/Contractor: Elevaris believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination. Disabled applicants may request any reasonable accommodation needed to enable them to complete the application process.
    $77k-125k yearly est. 7d ago
  • Inside Sales Operations Specialist

    Universal Sequencing Technology Corporation

    Operations Specialist job 18 miles from Malden

    Universal Sequencing Technology (UST, **************************** is building the tools that will lead to the next breakthroughs in biomedical science. Come joins us and be part of the ride! UST is a Boston area startup (with facilities in CA and China) developing exciting technologies that will revolutionize DNA sequencing and healthcare. Our TELL-Seq DNA library prep kits are used to gain insight into genomic structural variations, metagenomics, and de novo sequencing. Additionally, UST is focused on new and exciting applications for single cell analysis and targeted genetic analysis. This person will report to the Head of Commercial and as an early member of the UST commercial team, will have considerable influence into commercial strategy and our growth as company. This is a hybrid role, with responsibility for both sales operations as well as inside sales. We are looking for someone with a basic understanding of the life sciences. Individuals applying for this position must be highly organized and able to manage multiple responsibilities. This is a great opportunity for an energetic professional looking to advance their career in the biotech field. You should be located in the Greater Boston area. Key Responsibilities Achieve quarterly and annual revenue targets Demonstrate account and prospect management skills Proactively identifies prospects and understands their needs Deliver accurate and timely forecasts and territory planning Provide customer feedback, and introduce new product ideas to management Maintain CRM database with up-to-date information Communicates with field sales and technical support service as needed Work closely with marketing team to help guide messaging Represent the company at relevant trade shows, conferences, and events Represent UST in a professional and ethical manner Owns quoting and will work closely with finance on invoicing Support field sales as needed on planning and operational needs Assist Head of Commercial with event planning and additional marketing activities Required Skills and Background BA/BS in the Life Sciences is highly desirable A minimum of 2 years of sales, BD, or marketing experience in the Life Science industry Must be able to effectively communicate Must be highly organized and maintain CRM Ability to build relationships and provide strong customer satisfaction Demonstrated drive and determination to meet goals Positive external and internal relationship management skills
    $78k-125k yearly est. 60d+ ago
  • GAR Operations Specialist I

    Foundation Medicine 4.8company rating

    Operations Specialist job 7 miles from Malden

    About the Job The Genomics Analysis & Reporting (GAR) Specialist I provides operational excellence within the team by contributing to quality and process improvement efforts. This role is integrated within a team of scientists to carry out organizational and operational tasks in support of Foundation Medicine's clinical and pharma reporting process. This role will also support departmental operational improvement projects. Key Responsibilities Provide operational excellence within the Genomics Analysis and Reporting (GAR) Team. Schedule, coordinate, and perform daily and weekly operational tasks. Set up and maintain internal systems (SmartSheet, Confluence, JIRA, Excel, Veeva) for new and existing projects and deliverables in GAR with input from key cross-functional stakeholders. Create and maintain action / issue logs and proactively manage completion of assigned tasks. Support Genomics Analysis and Reporting Team compliance with QA requirements by maintaining up-to-date SOPs and WIs and contributing to NCR, PDA, CAPA, and any other regulatory compliance documentation as required. Contribute to cross-functional team efforts and liaise with internal stakeholders quickly to resolve technical issues and questions that arise. Participate in the triage of on-call requests directed towards the Genomics Analysis and Reporting Team. Support collection of and analysis of operational metrics. Ability to manage multiple projects, timelines, and responsibilities in parallel. Follow company policies and applicable procedures. Deliver on tight deadlines. Execute work with adherence to GCP requirements and applicable regulations including, but not limited to, CLIA, CAP, MA state, NY state. Other duties as assigned. Qualifications Basic Qualifications Bachelor's Degree Prior experience working within the Clinical Oncology industry Preferred Qualifications Background or degree in a scientific discipline 1+ year(s) clinical operational experience 1+ year(s) of editing and/or proofreading experience Familiarity with clinical laboratory and/or medical device technologies and quality systems Demonstrated ability to: Meet project deadlines Prioritize and thoroughly follow up on assigned tasks Perform assignments with minimal supervision Work well under pressure while maintaining a professional demeanor Handle multiple tasks at once and work in a fast-paced environment Adapt to changing procedures, policies and work environment Clearly communicate and present information to a wider audience Demonstrated history of creativity and innovation Strong problem-solving skills that enable identification of root causes and targeted solutions Strong attention to detail Excellent interpersonal skills, including written communication, oral communication, collaboration, and problem solving with other departments and colleagues both virtually and in person Understanding of HIPAA and importance of patient data privacy Demonstrated integrity and a commitment to values held at FMI: patients, innovation, collaboration, and passion. #LI-Hybrid
    $50k-61k yearly est. 5d ago
  • Sales Operations Specialist

    Ascentria Care Alliance Careers

    Operations Specialist job 43 miles from Malden

    Help us Build a Thriving New England! Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities. Join us in making a lasting difference! Work Location/Program Overview: Work with us and make a difference! Language Bank has been proudly serving the New England area and beyond for 20 years with language-access services as an Ascentria Care Alliance social enterprise program. Language Bank, provides interpretation, translation, and interpreter training representing 60+ languages. We employs many refugees and immigrants who offer rich knowledge of language and culture to enhance the services we provide. Position Overview: The Sales Operations Specialist is responsible for supporting customer service, internal financial operations, and sales process optimization. This role acts as a key liaison between customers, the finance office, and our scheduling platform. This role will ensure efficient account management, accurate reporting, and the delivery of high-quality interpretation and translation services. The specialist will provide financial insights, operational support, and assist with the expansion and execution of strategic sales initiatives, particularly related to translation services. Here's what we're looking for: Bachelor's degree with minimum of 3 years of relevant experience required. Graduate degree, MBA, or experience in IT preferred. Bilingual candidate preferred Self-starter with sales acumen and passion to positively impact the lives of individuals and communities Advanced Software and Excel skills Excellent written and verbal communication skills Healthcare experience or financial experience preferred Hybrid work-both office and remote Here's why you should join us: We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work. Ascentria offers the following employee benefits: High quality/affordable health, dental, and vision insurance to support your overall wellness Flexible Spending Account to help manage eligible expenses A 403(b) retirement plan with employer match A full-service Employee Assistance Program with many free and accessible services and supports Generous tuition reimbursement to invest in your professional growth and development Paid time off which increases as your tenure grows and holidays for work-life balance A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected When you join Ascentria, you're not just taking on a job-you're stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission. Location: This position is located in Manchester, NH This position is in person with the possibility of hybrid work schedule in the future. Transform lives and communities with Ascentria Care Alliance. Apply today to be a part of our mission-driven Team!
    $70k-113k yearly est. 47d ago
  • Full Time Operations and Visual Specialist

    Wayfair 4.4company rating

    Operations Specialist job 7 miles from Malden

    Operations & Visual Specialist - AllModern Stores Come join the team that is reinventing home! Wayfair is hiring for our AllModern retail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store might be the future home for your career. The base pay for this position is $20.50 per hour. What you'll do: Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus. Manage, maintain and monitor stock levels, receive and process merchandise, ensure items are properly stored, and easily located for replenishment on the sales floor. Provide coaching and support to Operations/Visual Associates and support their allocated workload efforts as determined by the Store Leader. Depending on the specific work shift, this associate will help open and/or close the store, with keyholder responsibilities. Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and strong customer service. Support Store Leaders to train and develop associates on knowledge of our product, selling, customer service, operations, visual, and other aspects of their roles. Along with the Store Manager, provide helpful observation feedback and thoughtful guidance to associates to aid them to adapt and grow. Support visual merchandising tasks such as maintaining store's visual standards, floorsets, window changes, signage placement, lighting installations, basic electrical wiring, wallpapering, etc, as needed Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand. Drive sales in the store by asking great questions to understand customer needs, guiding them through their questions, providing product options (both within store and our endless aisle/online assortment via web and app) that leads to a satisfied customer experience. Assist walk-ins on the sales floor and in the design studio as needed. Bring a willingness to share innovative ideas and solutions to continuously improve team operations. Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations. What you'll need: 2+ years of retail experience; preferably in the home or furnishing space. Interior design , furniture, or home goods experience preferred. An ability to read, interpret and execute a sales floor design layout map or basic planogram experience, preferred. Basic electrical wiring experience, preferred Experience in visual merchandising ( lighting installs, wallpapering, furniture assembly, preferred. Passion for great customer service, operational excellence, and efficiency to meet company goals. Track record of thriving in a fast paced and changing environment. Strong organization, self-motivation, communication and relationship management skills. An ability to handle customer escalations and demonstrate professional maturity Physical Requirements: While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit, regularly climb or balance, and frequently stoop, kneel, crouch, crawl or reach overhead. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to ascend/descend a ladder (minimum 10ft) Ability to use a variety of hand-held tools,(such as, but not limited to, wire cutter, wire strippers, screwdrivers, hammer, measuring tape, leveler, drill). Ability to use basic electrical wiring, associated with lighting installation. Compensation & Benefits: Medical benefits, financial benefits, and a generous employee discount About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $20.5 hourly Easy Apply 1d ago
  • Operations Specialist

    Alphatec Spine 4.4company rating

    Operations Specialist job 7 miles from Malden

    The purpose of this position is to manage the agents field inventory including instruments, implants, disposables. Performs preoperative and postoperative equipment management and is responsible for tracking all assets. This position is responsible for ensuring assets are properly managed and utilized in the territory and that all surgeries are equipped with required needs from an inventory perspective. Essential Duties and Responsibilities Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel Partners closely with ATEC Field Operations team - main point of contact for all Operational inquiries Weekly report out to ATEC Field Operations regarding case schedule and inventory position Required to implement a shared calendar if it does not exist Required to track all surgical sets and implement an inventory tracking system utilizing ATEC set scanning tool Responsible for maximizing the utilization of consigned sets If there is a local driver in place, responsible for directing driver to pick up and drop off locations & providing set lists Responsible for swapping out consigned torque wrenches every 6 months Responsible for managing expiration dates of product and returning/swapping out accordingly Responsible for reverse logistics, managing timely returns of inventory & requesting extensions when needed Responsible for tracking replenishment and ensuring all consigned sets are stocked appropriately Responsible for packaging and unpacking all FedEx shipments incoming and outgoing Responsible for inspecting trays when necessary Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent oral and written communication skills Ability to organize and prioritize workflow to meet established deadlines Ability to work within a cross-functional team Proficiency in Microsoft Word, Excel, PowerPoint and internet applications Strong attention to details Ability to perform multiple tasks in a fast-paced, team focused environment Ability to travel approximately 10 percent of the time Education and Experience Bachelor's Degree in a related field Driver's License For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.
    $67k-97k yearly est. 38d ago
  • Operations Budget Specialist

    Collabera 4.5company rating

    Operations Specialist job 7 miles from Malden

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Operations Budget Specialist Location: Boston, MA 02116 Duration: 12+ Months (could go beyond) Job Responsibilities: • Act as central point of contact for managing the Marketing team's PO and invoice transactions utilizing the Self Service Purchasing (SSP) system. • Process & track organization's purchase order requests, check requests, receipts against POs & vendor set up, accurately and expeditiously • Support AST (high risk) transactions as directed • Accurately & consistently maintain team Excel expense trackers • Accurately follow expense mapping matrix to ensure correct coding of all transactions • Support monthly budget reconciliation process as directed • Create excel reports, primarily pivots, as needed • Manage interactions with vendor accounts receivable Qualifications Required Skills: • Prefer candidates with experience managing budgets or accounting or finance work that includes tracking, reconciling and reporting on estimated and actual expenses on a monthly/quarterly basis • Proven intermediate to advanced MS Excel skills • Candidate must display excellent customer service with a positive and professional attitude. • Ability to prioritize transactions and proactively manage anticipated volume increases at quarter end • Ability to self pace, managing responsibilities to 40 hour work week • Must be extremely comfortable working with online transactional systems, have excellent follow up and pro-active problem solving skills, and ability to self-teach via training documents • Attention to detail critical Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $75k-103k yearly est. Easy Apply 29d ago
  • Sales Operations Specialist

    Servicenow 4.7company rating

    Operations Specialist job 10 miles from Malden

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role : Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy Analyze and review current customer licensing, products and usage and identify new revenue opportunities Suggest creative pricing and payment solutions balancing customer need and pricing policies. Review Quotes and Order Forms for accuracy and completeness. Ensure all Orders are approved within pricing and discount policies. Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition) Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. Support sales organization's requirement for Customer licensing compliance Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 1-2 years of proven experience of Sales Operations in a software sales organization Organized, with excellent attention to detail and the ability to work in a fast paced environment Proficient in PPT, Word, and Excel Experience with a CRM system Has been in a role supporting Sales Reps and Sales Territories Strong listening, analytic and organizational skills Ability to prioritize to meet business needs Effective communicator, both written and verbal Team Player with positive attitude ready to work in a fast paced environment Results Driven For positions in this location, we offer a base pay of $78,200 - $121,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $78.2k-121.3k yearly 1d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Malden, MA?

The average operations specialist in Malden, MA earns between $42,000 and $104,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Malden, MA

$66,000

What are the biggest employers of Operations Specialists in Malden, MA?

The biggest employers of Operations Specialists in Malden, MA are:
  1. Wayfair
  2. Expedient Staffing Solutions
  3. SimpliSafe
  4. Collabera
  5. Eastern Bank
  6. ATEC Spine
  7. Veeva Systems
  8. Nexamp
  9. Gupta Media
  10. Virtual
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