Operations specialist jobs in Michigan

People Operations Coordinator Schedule: Full-time exempt Compensation: $55,000 - $75,000 salary per year, paid time off, monthly health stipend NOTE: A short (1-3 min) video upload is required for your application to be considered. Details below. Overview Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and evolved into our current brand partnership model in 2023, bringing operational excellence to a select portfolio of eight and nine-figure brands. We're hiring a People Operations Coordinator to take ownership of our applicant pipeline, onboarding experience, and people systems - including screening applicants, scheduling and conducting first-round interviews, drafting s, processing payroll, and managing compliance across multiple states. You'll work closely with the COO to streamline current processes and build many new ones. This role is perfect for someone who thrives on creating ordered HR systems from scratch and the satisfaction of being a key player in an effective admin team. Responsibilities and Duties Manage job postings, screen inbound applications, and conduct first-round interviews across multiple roles Source candidates, coordinate with recruiters, and own the ATS system end to end Draft job descriptions and offer letters, and manage onboarding tasks such as scheduling, user setup, and new hire orientation Support HR compliance and administration, including personnel file updates, payroll inputs, PTO tracking, and benefits coordination across multiple states Assist with COO's calendar and inbox, ensuring time and energy is allocated strategically Handle occasional travel planning, internal event coordination, and company-wide communications Provide administrative and operational support on special projects, including research and implementation Identify and improve internal systems for hiring, onboarding, and people operations Qualifications 2+ years of experience in recruiting coordination, executive support, or HR/people operations, preferably in a small business environment Highly organized and detail-oriented, with strong follow-through Comfortable with tools like Google Workspace, Slack, and at least one ATS/HRIS platform Effective in creating and maintaining HR workflows to maximize efficiency Able to work discreetly with sensitive information and maintain confidentiality Bonus: familiarity with payroll workflows, benefits administration, or multi-state HR compliance This role is for you if: You take pride in making things run smoother, faster, and more human - especially when no one else is paying attention You're energized by finding the right candidate, sending the perfect follow-up, or spotting a broken process before it causes friction You treat every task, no matter how small, like it contributes to a larger mission You enjoy supporting leaders behind the scenes so they can stay focused on what only they can do You find satisfaction in inboxes at zero, calendars with room to think, and onboarding that feels effortless You'd rather build a better SOP than be told how things “have always been done” You don't just want to do work; you want to make the whole company work better Probably not the right fit if you: Love the comfort of having an SOP for all situations, but aren't comfortable writing it Would rather let someone else manage the details so you can focus on the big picture Get burned out managing multiple projects Prefer to set easy goals because missing a target feels bad Feel candidate screening, scheduling and interviewing is draining or uninteresting Think learning AI is “not your thing” View people operations primarily as a policy enforcement function rather than a lever for culture and execution Want to coast in your career Benefits We invest in people who move the business forward. We offer competitive compensation and a high-trust, high-performance environment where real strategics can thrive. Perks include: Paid time off and paid holidays No bureaucracy or layers of management-just clear goals and real ownership Work with founders and leadership daily A team that moves fast, wins together, and doesn't tolerate drama In addition, we provide a monthly health stipend to support coverage until we transition to a full healthcare and retirement package, which is on the roadmap for 2026. Company Core Values These aren't poster values. We use them to make decisions, hire, fire, and move fast. If they match how you operate, you'll fit right in. Unimpeachable Character: Be someone others are always proud to associate with, personally and professionally Open and Honest: Feedback is the catalyst for growth Play to Win: Define what it takes to win, then do it Always Moving Forward: We choose relentless positivity How to apply Please submit a 1-3 minute video answering the following. We don't care about polish-we care about clarity, energy, and how you think. Why are you interested in this position? What are your strengths? Where do you see yourself in 5 years? What's something small you've learned recently that made a big difference? Send your video at *********************************** OR email to *******************

United Mortgage Lending seeking a highly motivated person to join our team as a Mortgage Loan Closing Coordinator in Troy, MI. Job Title: Senior Closing Specialist The Mortgage Closer is responsible for preparing, reviewing, and coordinating the closing of residential and/or commercial mortgage loans. This role ensures that all loan documentation is accurate, complete, and compliant with internal policies and regulatory requirements. The Mortgage Closer works closely with loan officers, underwriters, title companies, attorneys, and borrowers to facilitate a smooth closing process. Key Responsibilities: Review approved mortgage files for accuracy, completeness, and compliance with state, federal, and company regulations. Prepare and issue closing disclosures (CDs) and final closing packages, including promissory notes, deeds of trust, and other legal documents. Coordinate with title companies, attorneys, and escrow agents to ensure timely and accurate closing. Confirm all closing conditions have been met prior to disbursement. Monitor loan pipeline and prioritize files based on scheduled closing dates. Resolve any discrepancies or issues that may delay loan funding or closing. Ensure proper disbursement of loan funds and confirm post-closing documentation is received and filed. Maintain detailed records of all loan closings and communicate status updates to relevant parties. Stay up-to-date on lending regulations, compliance standards, and industry best practices. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred. 2+ years of experience in mortgage closing or a similar role in the mortgage/lending industry. Knowledge of TRID regulations, RESPA, and other federal mortgage lending laws. Proficiency with Salesforce and Microsoft Office Suite. Excellent attention to detail, organizational skills, and time management. Strong communication and problem-solving skills. Ability to work in a fast-paced, deadline-driven environment. Preferred Skills: Experience with FHA, VA, USDA, and conventional loan products. Familiarity with eClosing platforms and digital mortgage technology. Preferred skills: Experienced in Salesforce Required Experienced in residential mortgage closings, including work with United Wholesale Mortgage or similar financial institutions Education: High school diploma/GED Language: English Schedule: 8 hour shift 8:00AM to 5:00PM Monday to Friday Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Experience: Salesforce: 2 years (Required) Ability to Commute: Troy, MI 48084 (Required) Ability to Relocate: Troy, MI 48084: Relocate before starting work (Required) Work Location: In person

Help empower our global customers to connect to culture through their passions. Why you'll love this role We're seeking a Seasonal Operations Specialist to help assist with multiple job responsibilities within the operation. The Operations Specialist will work with our team to process orders through our operation in an accurate and timely manner. The work will be fundamental to the success of the business, supporting the authenticators to ensure items are unboxed correctly for processing as well as making sure that the items are handled and packaged correctly for outbound shipment. As an Operations Specialist, you will be an integral member of an exciting, hyper growth company as we continue to expand our service globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX may be the place for you. What you will do Support unloading trucks, palletising boxes Opening boxes and scanning shipping labels Using apps and computer to complete order fulfilment process Boxing items, working with packaging equipment, and ensuring labels accurately places on boxes Identify opportunities to continue to improve efficiency of operations About you High School diploma/GED Minimum of 2 years experience in warehouses or retail environments unloading trucks and processing boxes Sense of urgency to perform tasks to timelines Comfortable in a fast-paced, entrepreneurial work environment Ability to work well in teams and good communication skills Strong attention to detail Passion for sneakers a plus Working conditions The Verification Center is a warehouse environment with working conditions found in a typical warehouse setting. Closed toed and closed heel shoes are required. Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time. May push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg) and may be required to bend, twist, kneel and squat regularly. Pursuant to the various pay transparency laws/acts, the base pay is $15 per hour. Compensation is dependent on geography and may vary. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at *************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes. Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts. Monitor the web, fax, and voice mail for service provider updates. Maintain data for specific customers, markets, products, and/or processes as required. Assist and support Customer Service, Supervisors, and Managers with various business needs. Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure. Complete outbound calls to consignees requesting a delivery follow up. Appropriately identify and resolve consignee issues. Confirm charges from service providers as needed. Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate. Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements. Manage and maintain Terminal and Agent relationships. Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing. Support and promote company core values. Regular attendance is required. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts. Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Must be comfortable in a fast-paced, startup environment. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Ability to effectively present information and respond to questions from groups of customers and employees. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Must be comfortable on outbound phone calls. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications. Must be able to work flexible shifts. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

Full Time | Onsite | Monday - Friday 10:30 am to 7:30 pm Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations. Essential Functions: * NSF/OD Item processing with departments, lenders and front-line team members * Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.) * Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate * Process daily incoming and outgoing returns (ACH, Checks) * Generate daily notices to be mailed to customers and departments * Review/Mail customer corrections * Review/Respond to ACH pre-notes and Notifications of Change (NOC) * Initiate NOCs if necessary * Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items * Render and/or print deposit account statements * Research and respond to deposit account inquiries/disputes * Process account transaction disputes to achieve compliance with Regulation E standards * Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing * Process & balance credit card payments * Lock Box deposit processing * Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures * Respond to emails and phone calls to department * Assist department leaders with audits and reports * Ensure internal controls are maintained and bank policies supported * Perform other duties as assigned Requirements * High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred * 3 - 5 years of experience in a financial or banking environment preferred * Excellent work ethic, high levels of integrity, ability to prioritize and results focused. * Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software. * Knowledge of check processing, ACH, wire transfers and card services preferred. * Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred. * Work independently in a fast-paced environment * Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization * Attention to detail to ensure accuracy * Excellent verbal and written communication skills * Knowledge of Federal and State regulations pertaining to bank operation functions. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: * Assist in maintaining the day to day operations to ensure operational excellence * Support client onboarding process * Maintain and process documents * Assist with audit preparations * Communicate effectively and efficiently with home office personnel * Interact and support branch staff and all levels of management * Interact on routine/sensitive matters * Ensure that all documents are sent to home office in a timely manner * Cross training within other positions in the Operations area * Willing and able to take on additional tasks Qualifications: * FINRA Registration: SIE and Series 99 required (Within 6 months of hire) * Brokerage operations experience * Strong attention to detail and accuracy * Intermediate Microsoft Office skills * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Excellent verbal, written, and interpersonal communication skills * Effective organizational, multi-tasking, and prioritizing skills

Emergency Shelter Operations Specialist FLSA Classification: Non-Exempt EEOC Classification: Service Worker Reports to: Operations Manager Job Number: Emergency Shelter Operations Specialists provide essential services at NSO's Detroit Healthy Housing Center; an emergency homeless shelter located in Detroit. The Detroit Healthy Housing Center is NSO's crisis support center for the chronically homeless and most vulnerable individuals in our community. While following a low-barrier approach, the Detroit Healthy Housing Center provides services to all who enter our doors, including permanent housing solutions, onsite primary healthcare and behavioral health services, substance abuse treatment, case management, transportation, food, showers, laundry, clothing, toiletries, and storage. Emergency Shelter Operations Specialists staff are responsible for screening and monitoring shelter clients, providing access to food, laundry, showers, clothing, and hygiene items, and maintaining a clean, safe, and secure environment. Responsibilities: * Greet and interact with clients using compassion, empathy, dignity, and respect. * Perform intake screening and orientation for new clients entering shelter * Perform routine hourly health and safety checks on all shelter clients * Monitor and maintain a safe and secure environment * Provide crisis intervention techniques when needed * Serve pre-prepared meals to shelter residents * Provide access to showers, laundry, clothing, and toiletries * Stock and organize supplies * Maintain the cleanliness and organization of the building * Accept & organize donated items * Answer and direct phone calls Maintain a positive rapport with team members, leadership, donors, contractors, volunteers, and partner organizations. * Maintain strong communication with team members and leadership though oral, written, and email communication * Utilize the Homeless Management Information System (HMIS) electronic database to check for new referrals and monitoring shelter census * Track, document, and communicate shelter census and bed inventory * Document incidents clearly and objectively in the form of an Incident Report * Attend monthly staff meetings and individual supervision * Complete all required trainings * Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors Professional Skills: * Ability to use technology, including Microsoft office, an electronic database. * Ability to document/communicate effectively verbally, in writing, and via email. * Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership. * Professionally represent NSO and promote NSO mission and vision statements. * Promote a harmonious work environment. * Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. * Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO. * Model the Pillars and guiding principles of NSO at all times. Candidate Requirements: * High School Diploma or GED * Experience in customer service, human services or related field preferred but not required. * Some completion of college coursework in Social Work, Psychology or related field preferred but not required * Reliable Transportation Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Starting Pay: $25.2496 Hourly ($52,519) Step A: $25.8921 Hourly ($53,856) Step B: $26.5856 Hourly ($55,298) Step C: $27.3115 Hourly ($56,808) Step D: $28.1308 Hourly ($58,512) MINIMUM QUALIFICATIONS: Two (2) years' experience as a Public Engagement Specialist; -OR- Two (2) years' experience working in a courtroom as a court clerk -AND- the ability to type 30 net w.p.m.; JOB SUMMARY: Performs a variety of responsible tasks in the Legal Records Division of the Circuit Court, including court records maintenance consistent with applicable standards; may be required to provide courtroom support if so directed; work is performed under the general supervision of the Operations and Public Engagement Manager, may also work under the general supervision of the Records and Systems Manager, if so directed; performs related duties as required. STATEMENT OF TASKS: Assists in the selection and swearing in of jurors and maintains required information; May be required to officially record all verdicts, motions, sentences and other court proceedings; May be required to work at the point of public access, assisting court users; May be required to answer both case specific and general questions; Prepares case files to be reviewed by a Judge; Organizes, files, scans and indexes case information; Responds to correspondence relative to copies of requested files; Maintains court files in compliance with case management standards; Utilizes computers for data input, data retrieval and word processing. Please see the attached job description for more details.

About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. The Regional Operations Specialist serves as the primary point of contact between our regional sales team and operations, ensuring efficient communication and alignment with business goals. This role emphasizes optimizing point-of-sale (POS) solutions while aligning activities with Sales VP regions, tracking activation progress post-install, and proactively addressing challenges such as stalled or never-processing accounts. The position involves fostering collaboration with various departments to enhance client satisfaction and drive successful activations. This is an in-office role Monday - Friday in our Royal Oak, MI office. You will: Serve as the primary point of contact between the regional sales team and operations, fostering clear and efficient communication channels. Provide timely updates to the regional sales team on all implementation and activation activities, ensuring alignment with business goals and targets. Utilize your deep understanding and expertise to offer guidance and recommendations aimed at optimizing POS solutions. Align with Sales VP regions to oversee POS implementations, track activation progress post-install, and proactively move stalled or never-processing accounts toward successful activation. Manage the regional implementation specialist in your territory, coordinating their activities and ensuring effective execution of their responsibilities. Collaborate closely with cross-functional teams across departments to enhance client satisfaction and streamline processes for the sales team's increased efficiency. Participate in regular meetings to review implementation progress, address concerns, and identify opportunities for process improvement. Qualifications: Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. Minimum of 2 years of experience working in the restaurant industry Analytical and problem-solving skills Detail-oriented, manage time effectively, and prioritize tasks to meet deadlines Self-starter and the ability to work with minimal supervision Excellent interpersonal and communication skills Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: Medical, Dental and Vision Insurance 401k with company match RSUs Paid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development The base salary range listed will vary depending on location and experience. Base salary range$53,000-$63,000 USD SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an e-verify company.

Achieve territory sales goals by promoting products and services to physicians and other medical personnel within assigned geography. Educate customers on the appropriate use, characteristics, and approved indications of products. Professionally represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external and internal customers. Responsibilities * Effectively promote and educate specialty physicians on the appropriate use of rare disease products through one-on-one meetings and group presentations, company-approved promotional speaker programs and other company-approved means. * Responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics. * Ensure high performance levels of call and field productivity. Meet territory product sales goals while adhering to all defined ethical sales practices, compliance guidelines and required promotional regulations * Execute company-approved Product Marketing plans and territory/regional business plan activities * Support targeted customers and accounts using company-approved resources, sales materials and promotional activities/programs/initiatives as identified by Sales Leadership * Appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company compliance guidelines * Ensure optimum territory sales strategy execution using territory business plans, regional business plans and all appropriate sales reports * Communicate cross-functionally to gather knowledge of best practices from peers within the organization. * Attend all company-sponsored sales and medical related meetings as directed by company management. * Actively pursue continuous learning and professional sales development on effective sales/communication techniques and product/therapeutic area knowledge. Qualifications * BA/BS required * 5-7+ years of successful pharmaceutical sales experience required. Previous experience in competitive markets preferred * Proven record of sustained high sales performance and achievement (Top 10%, National Awards) * 2+ years of experience promoting rare competitive disease products strongly preferred * A valid, US State-issued driver's license is required * Launch experience or start-up experience is a plus * Experience working with Endocrinologists preferred * Deep understanding of all stakeholders in an office and ability to support them in getting a patient started on therapy within guardrails established by the company * Demonstrated ability to both build relationships within existing accounts as well as proactively find new accounts * Previous experience working with specialty pharmacies and internal patient support roles preferred * Experience navigating managed care and rare disease products preferred * At Xeris, performance consists of both results and behaviors. Behavioral competencies include: Leadership skills, Teamwork & Collaboration, Attention to Detail, Self-Starter, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Adherence to compliance policies and processes, Analytical skills, Multi-Tasking skills, Decision-making skills, Accountability, Inquisitive * Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Position requires vehicle travel, as necessary. Travel approximately 70%. The level of the position will be determined based on the selected candidate's qualifications and experience. #LI-REMOTE As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. The anticipated base salary range for this position is $110,000 to $190,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Precision Medicine Specialist - Grand Rapids, MI** Astellas is announcing a Precision Medicine Business Specialist opportunity in the Grand Rapids, MI area. **PURPOSE AND SCOPE:** To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible pay grade level, based on candidate background and skillset. **ESSENTIAL JOB RESPONSIBILITIES:** + Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc. + Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM) + Utilize clinical knowledge to influence prescribing habits + Coordinate promotional efforts with peers across franchises + Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations + Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines + Ensure optimum strategy development using territory business plan + Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager + Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines + Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.) + Continuous learning on efficient sales and communication techniques and product / therapeutic area training + Additional responsibilities as necessary **QUANTITATIVE DIMENSIONS:** + Direct impact on obtaining sales attainment + Maintain adequate call coverage at National Level + Deployment of promotional resources at National Level **ORGANIZATIONAL CONTEXT:** + Reports to Oncology Regional Business Manager (ORBM) + No Direct Reports **REQUIRED QUALIFICATIONS:** + Bachelor's degree with minimum of 4 years of pharmaceutical sales + Proven track record of successful sales results and ability to meet or exceed objectives + Proven capability in managing accounts with solid selling competencies + Demonstrated business acumen to understand and analyze business and market drivers, and develop and execute business plan + Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network + Proven ability to work in matrix teams + Travel is required + Valid Driver's License in good standing **PREFERRED QUALIFICATIONS:** + 2+ Years of oncology selling experience + Fundamental understanding of the oncology reimbursement landscape + Well established relationships with the key oncology cancer centers and treating clinicians in assigned territory + Oncology therapeutic area knowledge /experience **BENEFITS:** + Medical, Dental and Vision insurance + Generous Paid Time Off options, including Vacation and Sick time, plus national holidays, including year-end shutdown + 401(k) Match and Annual Company Contribution + Company Paid Life Insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Referral bonus program + Compensation: $175,000 (NOTE: Final salary could be more or less, commensurate with experience) **\#LI-LK** _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ Category Sales Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

Full-time Description A Loan Operations Specialist is responsible for the administrative and operational tasks involved in processing and managing loans, ensuring accuracy and compliance with policies and regulations Loan Documentation: · Preparing and processing loan documents for various types of loans (consumer, real estate, etc.). · Ensuring loan files are complete and accurate. · Maintaining accurate records and databases of loan information. · Scanning and imaging loan documents. Loan Processing: · Booking new loans, renewals, modifications, and other loan transactions. · Processing loan and escrow payments, draws, and principal reductions. · Processing loan payoffs. · Verifying and auditing loan data input. · Following up on missing documents and ensuring timely completion of loan processes. Customer Service: · Responding to customer inquiries regarding loan status, payments, and other loan-related matters. · Resolving customer issues and problems related to loans. Compliance: · Ensuring compliance with bank policies, procedures, and regulatory requirements. · Maintaining accurate records and reports for regulatory purposes. DUTIES AND RESPONSIBILITIES · Preparing and mailing customer copies of loan documentation according to regulatory timelines. · Ordering flood determinations, engaging appraisers, and ordering title work. · Preparing flood packets and completing required internal checklists. · Processing ACDVs and AUDs on E-Oscar. · Executing recording/release of applicable documents. · Document exception tracking/reporting. · Other duties as assigned Other duties: · Working with loan officers, appraisers, accountants, and other parties involved in the loan process. · Preparing loan reports and performing loan research. · Assisting with loan servicing tasks, such as processing account changes and responding to customer questions. · Assisting with the preparation of required loan reports. · Preparing and mailing customer copies of loan documentation according to regulatory timelines. · Executing recording/release of applicable documents. Requirements QUALIFICATIONS EDUCATION AND EXPERIENCE High School Diploma or GED. Prior banking experience preferred but not required. KNOWLEDGE, SKILLS & ABILITIES Excellent interpersonal, verbal and written communication skills. Confidentiality - Maintains confidentially of sensitive Bank and personal information of customers, applicants, employees and former employees. Compliance - Complies with and is knowledgeable of applicable laws and regulations. Computer literacy - Skilled in a variety of computer software programs and capable of working in an online environment. Proficient PC and software application skills; General computer skills with experience in MicroSoft Office Word and Excel. Mathematical skills - Able to add, subtract, multiply and divide in all units of measure, using whole number and decimals. Able to locate routine mathematical errors. Ability to compute rate, ratio and percent. Customer service - Effectively relates to customers, is responsive to customer needs and demonstrates ability to employ diplomacy and tact with customers. Independent Judgement - functions independently in order to accomplish assigned projects. Refers unusual problems to supervisor. Accuracy - Performs work accurately and thoroughly with attention to detail. Problem solving - Deals proactively with work-related problems and finds an acceptable solution. Reasoning - Possesses the analytical skill to assess and evaluate business processes and/or products. Technical Aptitude - Comprehends complex technical topics and specialized information and has knowledge of Bank's electronic services. Time management - Manages multiple priorities and is well organized. PHYSICAL REQUIRMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; stand; walk; talk; hear; see close vision; and use hands. The employee is occasionally required to reach with hands and arms; lift 5 to 40 pounds; and stoop, kneel, crouch, or crawl. Equipment: PC, keyboard, calculator, and telephone. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Noise level is moderate; Steady pace; Occasionally must deal with angry or hostile individuals; travel within the Bank's branch offices is required. Please complete an application or send your resume to: West Shore Bank Human Resources P.O. Box 627 Ludington, MI 49431 M/ F/ Vet/ Disabled/ Minority/National Origin/ Religion/ Sexual Orientation/ Gender Identity and Expression

As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion. Note: Must be willing and able to work 9:30am to 6:00pm shift Responsibilities Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions. Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction. Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures. Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines. Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications. Handles customer inquiries to include agents and members. This role may also: Process reinstatements, and conversions. Generates reports, correspondence and form letters for additional information, document files and follows ups. Reviews and processes new applications for life insurance and annuity products. Handles customer inquiries to include agents and members. Qualifications 1 -2 years' experience in process-oriented customer service role. High School diploma or equivalent and some college level coursework required. Strong Computer and Data Entry skills Proficient with MS Office software Experienced with internet-based systems. Additional Skills: Excellent Verbal and Written Communication skills. Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date. Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly. Able to demonstrate mastery of the technical/functional skills necessary for performing own job. Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action. What We Offer: A collaborative, energetic work environment where you can put your passion for people to work Medical, Dental, Vision, Life and Disability coverage available day one Pension Plan Performance-based incentive plan 401k available with a Company match Holidays and Paid Time Off AAA Basic Membership

IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer. Job Description Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote during COVID, then Troy, MI Requirements gathering and analysis / break down of large requests into user stories and/or component parts System and system integration design based on requirements Man management of adjunct technical resources, including vendor deliverables Agile or agile-variant software development methodologies Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans Proven strength in interpreting customer business needs and translating them into application and operational requirements. Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling. Strong experience with incident management, leading both on and off-hours ad hoc support teams. Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc. Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus) Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. Excellent analytical and problem solving skills. Execute root cause analysis of systems and data issues. Excellent organizational skills. Excellent understanding of business process. Strong ability to think through workflows and the characteristics that make each workflow different. Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. Proven ability to easily adapt to changes in processes, procedures and priorities. Proven understanding of web service APIs and XML messaging systems Additional Information Local Preferred

Vendor Quality Specialist About Us: Satellite Suites is a leading manufacturer of portable sanitation trailers and products, dedicated to providing high-quality and reliable solutions for our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are looking for a talented Vendor Quality Specialist to join our team. Position Summary: Reporting to the Quality Manager and working closely with multiple departments, the Vendor Quality Specialist will be responsible for ensuring that all products and materials supplied by vendors meet our high standards of quality. Collaborating with multiple departments, this role involves evaluating vendor performance, conducting audits, and collaborating with suppliers to address quality issues. The ideal candidate will have a strong background in quality assurance and vendor management, with a keen eye for detail and excellent problem-solving skills. Essential Duties and Responsibilities: As a collaborative effort, evaluate and approve new vendors based on quality standards, capacity, and reliability. When necessary conduct regular audits and inspections of vendor facilities and processes to ensure compliance with company standards. Develop and maintain strong relationships with vendors to facilitate continuous improvement and adherence to quality requirements. Review and analyze vendor performance data, including defect rates, on-time delivery, and customer feedback. Collaborate with the purchasing and engineering teams to address quality issues and implement corrective actions. Ensure all vendor-supplied materials and products meet regulatory and industry standards. Document and report on quality issues, audit findings, and improvement plans. Assist in the development and implementation of quality assurance policies and procedures. Provide training and support to vendors on quality standards and requirements. Stay updated on industry best practices and advancements in quality assurance. Working with the purchasing team, ensure that there is a robust vendor charge back system. Required Skills: Excellent verbal and written communication skills. Microsoft office proficiency, particularly word and excel. Excellent organizational skills and attention to detail. Strong research and investigative skills. Strong analytical and problem-solving skills. Exceptional attendance record Positive attitude. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionDescription: Full Time | Onsite | Monday - Friday 10:30 am to 7:30 pm Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations. Essential Functions: NSF/OD Item processing with departments, lenders and front-line team members Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.) Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate Process daily incoming and outgoing returns (ACH, Checks) Generate daily notices to be mailed to customers and departments Review/Mail customer corrections Review/Respond to ACH pre-notes and Notifications of Change (NOC) Initiate NOCs if necessary Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items Render and/or print deposit account statements Research and respond to deposit account inquiries/disputes Process account transaction disputes to achieve compliance with Regulation E standards Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing Process & balance credit card payments Lock Box deposit processing Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures Respond to emails and phone calls to department Assist department leaders with audits and reports Ensure internal controls are maintained and bank policies supported Perform other duties as assigned Requirements: High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred 3 - 5 years of experience in a financial or banking environment preferred Excellent work ethic, high levels of integrity, ability to prioritize and results focused. Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software. Knowledge of check processing, ACH, wire transfers and card services preferred. Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred. Work independently in a fast-paced environment Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization Attention to detail to ensure accuracy Excellent verbal and written communication skills Knowledge of Federal and State regulations pertaining to bank operation functions. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: Assist in maintaining the day to day operations to ensure operational excellence Support client onboarding process Maintain and process documents Assist with audit preparations Communicate effectively and efficiently with home office personnel Interact and support branch staff and all levels of management Interact on routine/sensitive matters Ensure that all documents are sent to home office in a timely manner Cross training within other positions in the Operations area Willing and able to take on additional tasks Qualifications: FINRA Registration: SIE and Series 99 required (Within 6 months of hire) Brokerage operations experience Strong attention to detail and accuracy Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills

Job Description Emergency Shelter Operations Specialist FLSA Classification: Non-Exempt EEOC Classification: Service Worker Reports to: Operations Manager Job Number: Summary: Emergency Shelter Operations Specialists provide essential services at NSO's Detroit Healthy Housing Center; an emergency homeless shelter located in Detroit. The Detroit Healthy Housing Center is NSO's crisis support center for the chronically homeless and most vulnerable individuals in our community. While following a low-barrier approach, the Detroit Healthy Housing Center provides services to all who enter our doors, including permanent housing solutions, onsite primary healthcare and behavioral health services, substance abuse treatment, case management, transportation, food, showers, laundry, clothing, toiletries, and storage. Emergency Shelter Operations Specialists staff are responsible for screening and monitoring shelter clients, providing access to food, laundry, showers, clothing, and hygiene items, and maintaining a clean, safe, and secure environment. Responsibilities: Greet and interact with clients using compassion, empathy, dignity, and respect. Perform intake screening and orientation for new clients entering shelter Perform routine hourly health and safety checks on all shelter clients Monitor and maintain a safe and secure environment Provide crisis intervention techniques when needed Serve pre-prepared meals to shelter residents Provide access to showers, laundry, clothing, and toiletries Stock and organize supplies Maintain the cleanliness and organization of the building Accept & organize donated items Answer and direct phone calls Maintain a positive rapport with team members, leadership, donors, contractors, volunteers, and partner organizations. Maintain strong communication with team members and leadership though oral, written, and email communication Utilize the Homeless Management Information System (HMIS) electronic database to check for new referrals and monitoring shelter census Track, document, and communicate shelter census and bed inventory Document incidents clearly and objectively in the form of an Incident Report Attend monthly staff meetings and individual supervision Complete all required trainings Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors Professional Skills: Ability to use technology, including Microsoft office, an electronic database. Ability to document/communicate effectively verbally, in writing, and via email. Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership. Professionally represent NSO and promote NSO mission and vision statements. Promote a harmonious work environment. Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO. Model the Pillars and guiding principles of NSO at all times. Candidate Requirements: High School Diploma or GED Experience in customer service, human services or related field preferred but not required. Some completion of college coursework in Social Work, Psychology or related field preferred but not required Reliable Transportation Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Precision Medicine Specialist - Grand Rapids, MI Astellas is announcing a Precision Medicine Business Specialist opportunity in the Grand Rapids, MI area. PURPOSE AND SCOPE: To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible pay grade level, based on candidate background and skillset. ESSENTIAL JOB RESPONSIBILITIES: Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc. Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM) Utilize clinical knowledge to influence prescribing habits Coordinate promotional efforts with peers across franchises Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines Ensure optimum strategy development using territory business plan Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.) Continuous learning on efficient sales and communication techniques and product / therapeutic area training Additional responsibilities as necessary QUANTITATIVE DIMENSIONS: Direct impact on obtaining sales attainment Maintain adequate call coverage at National Level Deployment of promotional resources at National Level ORGANIZATIONAL CONTEXT: Reports to Oncology Regional Business Manager (ORBM) No Direct Reports