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Operations specialist jobs in North Carolina - 808 jobs

  • Regional Business Operations Specialist - Spectrum Reach

    Spectrum 4.2company rating

    Operations specialist job in Charlotte, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms. Spectrum Reach operates in multiple states and local markets that can reach over 27 million households by creating scalable advertising and marketing services driven by data insights and award-winning creative services. The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners. ** Please note - this position is required to work 10AM to 7PM 1-2 weeks out of the month ** ESSENTIAL FUNCTIONS OF THE POSITION Ensures a positive customer experience through the handling of support requests via email, chat and phone Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts Enforces company compliance and data integrity through the evaluation and approval of new client contracts Supports related business initiatives REQUIRED QUALIFICATIONS Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems Ability to effectively organize and prioritize Provide strong customer service to clients and sales teams across the footprint Ability to work collaboratively and independently; highly motivated and detail-oriented Ability to work under pressure and meet deadlines Ability to demonstrate superb follow through Proficient in Microsoft applications PREFERRED QUALIFICATIONS Ability to communicate orally and in writing in a clear, straightforward and professional manner Familiarity with the advertising industry EDUCATION Bachelor's degree in marketing, Communications, Business, or related field or equivalent experience #LI-MM2 FGN135 2025-64413 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $37k-47k yearly est. 1d ago
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  • Regional Business Operations Specialist - Spectrum Reach

    Charter Spectrum

    Operations specialist job in Charlotte, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms. Spectrum Reach operates in multiple states and local markets that can reach over 27 million households by creating scalable advertising and marketing services driven by data insights and award-winning creative services. The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners. Please note - this position is required to work 10AM to 7PM 1-2 weeks out of the month ESSENTIAL FUNCTIONS OF THE POSITION * Ensures a positive customer experience through the handling of support requests via email, chat and phone * Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts * Enforces company compliance and data integrity through the evaluation and approval of new client contracts * Supports related business initiatives REQUIRED QUALIFICATIONS * Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems * Ability to effectively organize and prioritize * Provide strong customer service to clients and sales teams across the footprint * Ability to work collaboratively and independently; highly motivated and detail-oriented * Ability to work under pressure and meet deadlines * Ability to demonstrate superb follow through * Proficient in Microsoft applications PREFERRED QUALIFICATIONS * Ability to communicate orally and in writing in a clear, straightforward and professional manner * Familiarity with the advertising industry EDUCATION Bachelor's degree in marketing, Communications, Business, or related field or equivalent experience #LI-MM2 FGN135 2025-64413 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $38k-64k yearly est. 1d ago
  • Senior Care Specialist

    Bebeehealthcare

    Operations specialist job in Burgaw, NC

    Job Title: Senior Care Specialist We are seeking a compassionate and skilled Registered Nurse to join our team. As a Senior Care Specialist, you will have the opportunity to provide high-quality care to our guests while advancing xevrcyc your nursing career. Responsibilities:
    $73k-111k yearly est. 1d ago
  • Legal & Contract Specialist / Paralegal

    Graycor 4.3company rating

    Operations specialist job in Charlotte, NC

    As a highly organized Legal & Contract Specialist, you will support the company's construction operations by reviewing, drafting, and administering contracts and related legal documents. This position ensures that all project and corporate agreements protect the company's interests, and align with internal risk management and compliance policies. This position will handle highly confidential and sensitive materials pertaining to contracts, financial documents, and other legal matters that involve or affect the Company. This individual will primarily work independently, but also cooperatively with the Legal and Risk Department team members, senior leaders, and operations managers and staff to provide a high level of service by taking a detailed, proactive, problem-solving approach to all matters. Responsibilities: Essential Duties Assist House Counsel/Risk Manager in drafting, reviewing and redlining client contracts, subcontracts, lease agreements, confidentiality agreements and vendor agreements. Coordinate and support project teams in the procurement process for materials and equipment for self-perform projects. Coordinate and lead the processing of subcontracts and purchase orders for new construction projects. Interface with both Graycor project team members as well as subcontractors/vendors to ensure documents are completed and executed in a timely manner. Provide the initial review and vetting of subcontractor/vendor proposed changes to the standard boilerplate terms and conditions. Assist House Counsel/Risk Manager in the due diligence prequalification review of subcontractor financial documentation prior to the issuance of subcontracts. Prepare financial review spreadsheet from subcontractor provided financial data as part of the due diligence review. Lead due diligence, subpoenas, and other various document production projects. Draft, file and manage various corporate resolutions as well as business entity documents for various corporate entities corporations. Maintain corporate books and records as requested. Conduct legal drafting as requested. Assist House Counsel/Risk Manager and Corporate Claims Manager with the management of various legal matters, disputes, litigation, and strategic projects as requested. Assist House Counsel/Risk Manager in the maintenance of the general insurance and bonding program. Assist House Counsel/Risk Manager with monthly reporting for Executive Team meetings. Other duties as assigned. Qualification Requirements Education - Associate's or technical degree preferred. Paralegal certificate a plus. Any legal education a plus. Years of Experience -5+ years contract administration/negotiation experience. Prior experience working with/in the construction industry experience a plus. Technology - Proficiency in Microsoft Outlook, Teams, Excel, Word, PowerPoint Business Acumen - Understanding of basic business concepts, strategies, and risks. Analytical Skills - Excellent judgment, analytical thinking, and the ability to assess risk and mitigations and make recommendations based on the company's values, vision, business goals and risk appetite. Innovation - Strong problem-solving/creative skills that drive new business solutions. Project Management - Strong priority-setting skills, attention to detail and the ability to work on multiple projects at the same time. Communication - Excellent verbal and written communication skills to allow effective interaction with all levels of the organization. Growth Mindset - Possesses a growth mindset with a passion for learning new things. Collaboration - Ability to thrive in a team environment.
    $50k-67k yearly est. 1d ago
  • Contractor Engagement Specialist

    Russell Tobin 4.1company rating

    Operations specialist job in Charlotte, NC

    Russell Tobin is a minority-owned professional recruitment and staffing advisory firm assisting clients with direct hire and contract talent search solutions across a variety of skillsets and industries. Russell Tobin is disrupting the staffing industry with our entrepreneurial attitude and empowering culture based on continuous learning and accountability! The proof is our successful team, impressive client list, and long-lasting relationships. Job Summary: The Contractor Engagement Specialist is responsible for fostering strong relationships with contingent workers throughout the employee lifecycle. From onboarding to assignment completion, this role ensures a high-quality, consistent experience that boosts retention, strengthens loyalty, and drives workforce satisfaction. Key Responsibilities: Serve as the primary point of contact for active consultants, contractors, and temporary employees throughout their assignments. Conduct regular check-ins to ensure satisfaction, address concerns, and promote engagement. Coordinate and support onboarding activities, including welcome emails, new hire paperwork, orientation, and first-day readiness. Facilitate assignment extensions, conversions, and offboarding processes. Partner with recruiters and account managers to support workforce planning and redeployment efforts. Organize employee appreciation initiatives such as recognition programs, milestone celebrations, or seasonal campaigns. Track key metrics such as retention, attrition, and employee satisfaction to help identify opportunities for improvement. Escalate employee relations issues or concerns to HR or client contacts as appropriate. Ensure compliance with internal policies and client-specific procedures. Ability to travel onsite to visit employees and hiring managers Qualifications: 1-3 years of experience in staffing, HR, account coordination, or a related customer service role. Excellent communication and interpersonal skills with a high level of emotional intelligence. Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment. Proficiency with ATS or CRM tools (e.g., Job Diva etc.) is a plus. Ability to work independently and collaboratively across teams. A passion for people and a genuine desire to support others. Why Work With Us? Supportive team environment with opportunities for growth Competitive salary and benefits Opportunity to make a meaningful impact on people's careers Recognition programs and fun company culture Salary The target base salary for this role ranges from $50,000- $65,000. The salary offered will be determined based on the successful candidate's relevant experience, knowledge, skills, and abilities.
    $50k-65k yearly 1d ago
  • Operations Specialist (Mailroom Scanner & Data Entry Operator) MUST LIVE NEAR RALEIGH, NC

    SMI Management 3.9company rating

    Operations specialist job in North Carolina

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. OPERATIONS SPECIALIST Systems & Methods, Inc. (SMI) SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Position Overview The Operations Specialist is responsible for assisting the Operations Manager of the SDU and other Management in a variety of tasks within the SDU Operation. Tasks which include; Data Entry, Scanning, Customer Service and backup to other SDU positions. Schedule: Monday- Friday 7:30A-4:00P Pay: $16/hr Required Skills/Ability To: Must maintain a general understanding of policies and procedures Maintain the ability to collect, research, organize and analyze data Possess the ability to work as a team member, but also independently at times with limited direction Successful at working in a fast-paced environment Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and timelines Data entry skills required Scanning/imaging experience desired Knowledge Of: Modern office practices, procedures, and equipment; and Interpersonal skills using tact, patience, and courtesy *Must reside in West Virginia. This position is Remote/Hybrid* Paid Training (In-office) $$$ Bi-annual Bonuses to those who Qualify*! $$$ Health Club Reimbursements Career Growth Opportunities Exciting, Fun, and Supportive Work Environment Coworkers Who Feel Like Family; We celebrate you! We are an Equal Opportunity Employer. We are a Drug-Free Workplace. #WeHireVets-Spouse #WelcomeVets Qualifications Education Preferred High School or better Experience Preferred 1-2 years: High School Diploma or equivalent required At least one year prior experience in the areas of data entry, child support or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned Experience in SDU (State Disbursement Unit) applications highly preferred Basic knowledge of Microsoft Office Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $16 hourly Auto-Apply 3d ago
  • Branch Operations Specialist (Ashville, NC)

    Oppenheimer & Co. Inc. 4.7company rating

    Operations specialist job in Asheville, NC

    Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description The firm is seeking a Branch Operations Specialist to join their branch office in Ashville, NC. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This position will report to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: Assist in maintaining the day to day operations to ensure operational excellence Support client onboarding process Maintain and process documents Assist with audit preparations Communicate effectively and efficiently with home office personnel Interact and support branch staff and all levels of management Interact on routine/sensitive matters Ensure that all documents are sent to home office in a timely manner Cross training within other positions in the Operations area Willing and able to take on additional tasks Qualifications: FINRA Registration: SIE and Series 99 required (Within 6 months of hire) Brokerage operations experience Strong attention to detail and accuracy Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills
    $55k-83k yearly est. 7d ago
  • Real Estate and Procurement Operations Specialist

    Gsi Engineering LLC 3.6company rating

    Operations specialist job in Raleigh, NC

    The RK&K culture is the foundation of our success, and the Facilities team is essential in sustaining that environment. We are seeking a Real Estate and Procurement Operations II professional to join our team and help us deliver an exceptional workplace experience. This role can be based in either our Baltimore or Raleigh office and is responsible for ensuring daily operations run smoothly and efficiently. You will help create a safe, functional, and welcoming environment for employees and visitors while working closely with HR, Accounting, Purchasing, and building engineering teams to manage facilities operations, vendor relationships, and workplace improvement projects. Essential Functions Purchasing & Procurement Act as a secondary point of contact for vendor relationships and routine procurement requests. Provide backup support for IT-related purchasing and procurement activities. Prepare monthly purchase order system reports, including variance analysis (year-over-year and month-to-month) and track employee purchasing trends. Vendor & Project Coordination Assist with vendor coordination during tenant improvement projects, working with local office leadership and administrative contacts. Partner with general contractors and tenant-held contractors on buildouts (IT, security, furniture, print management, etc.). Security & Access Management Issue and manage employee access badges. Conduct monthly security reporting. Facilities Operations Support monthly expense reconciliation and billing coordination with Accounting and Field Engineering teams. Assist with office furniture resets, team moves, and maintain cleanliness during visits or improvement projects. Manage parking relationships, including provisioning/deprovisioning, invoicing, and utilization reporting. Provide vendor management support for breakroom, office supplies, and furniture. Additional Support Assist senior staff with fleet vehicle management. Travel up to 3-5 nights per month as needed. Required Skills and Experience High School diploma or equivalent degree Five (5) + years of experience in facilities management or corporate real estate roles. Strong skills in facilities and CRE inspections, including pre-lease walkthroughs and post-construction punch list reviews. Proficiency in CADD and Microsoft Office applications. Valid driver's license with a clean driving record. Ability to lift 40 lbs independently and team-lift up to 100 lbs Comfortable using basic power tools for minor repairs, furniture assembly, and office adjustments Preferred Skills and Experience Bachelor's degree in Real Estate or related field Five (5) + years of experience working in multi-tenant high-rise buildings. Experience supporting multi-office organizations. Ability to thrive in a fast-paced environment with strong time management and multitasking skills. Excellent communication skills and a customer service mindset, focused on achieving positive outcomes. Other Duties This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required . What We Offer RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including: Paid time off Matching 401(k) plan Paid Holidays Tuition reimbursement Health, dental, vision, life and disability insurances Paid parental leave Wellness programs and employee resource groups Career Development Much Much more! Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Design your career at RK&K, Apply Today! Salary Range:75-95k
    $53k-87k yearly est. 1d ago
  • Contract Operations Specialist

    Merz Therapeutics 4.1company rating

    Operations specialist job in Raleigh, NC

    Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products. As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family. If you‘re looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz Are you ready to galvanize a team around a culture of care, putting patients first to spark change? The Contract Operations Specialist will be responsible for contracting within the Commercial segment and the associated contract operations functions for the Merz Therapeutics USA organization. The role will be responsible for the administration and maintenance of customer agreements, as well as working with cross functional teams to assist with the implementation of contract strategies and maintenance within internal systems. The role will be responsible for the oversight of rebate payments, fees and chargeback processing functions managed by a third party service provider. Essential Duties and Responsibilities: 1. Contract Administration Manage process flow for customer agreements as it relates to internal processes and systems and notifications to third party service provider. This includes working with internal stakeholders and external customers on questions and issues that may arise specific to membership and pricing. Assist in maintaining internal contracting databases/tracker, membership and pricing validation processes and internal routing of agreements/approval documents; as well as acting as the lead for loading agreements and amendments into the Merz e-contracts system. 2. Rebate and Chargeback Processing Manage process flow of third party agreements to ensure accurate and timely processing of managed care rebates, chargebacks, admin fees agreements. This will include administration of third party systems to ensure accurate product, customer and account information and processing of all rebates and fees to ensure timely payment to customers and consultants. Review and reconcile all rebate and admin fee calculations. Responsible for weekly processing of chargeback credit requests from the 3rd party service provider and working internally with A/R to ensure credits are issued in a timely manner and returned to the 3rd party service provider in a timely fashion. 3. Data Analysis/Reporting Review and analyze commercial contracting data (i.e. chargeback data, managed care rebates, wholesaler data, Cuvposa scorecard reports). Ensure data accuracy and support team with providing relevant reports to key internal stakeholders including adhoc requests (i.e. monthly chargeback reports, quarterly payer rebate reports). Also responsible to ensure chargeback credit requests reconcile with SAP. 4. Wholesaler/Third Party Service Provider Engagement Work with Manager and Sr. Director in the oversight of trade accounts and third party processor regarding all chargeback, admin fees. Notify wholesaler/third party processor and internal stakeholders of all chargeback contracts and price changes to ensure accurate chargeback processing. Process Fee For Service/Drop Ship Fees in accordance with distribution agreements with wholesalers. Work closely with A/R in the management of chargeback open deductions and their resolution. Assist Sr Director, with administrative tasks re: new product launches or list price changes. 5. Medicaid Rebate Processing Works closely with Manager and Sr. Director to reconcile and review Medicaid rebates and payment processing with 3 rd party service provider and the timely submission of payment requests to Merz A/P. Responsible for tracking Medicaid payments made by the states. 7. 6. Departmental Policies and Procedures Draft and revise policy and procedure documents internally and with third party service provider. 7. Other project or duties as assigned. Job Related Qualifications & Skills Bachelors degree in Business, Accounting, Finance or related field required. Minimum of 4 years related experience including exposure to accounting, financial concepts and analysis; as well as SAP experience required. Previous experience with commercial contract administration within pharma with Managed Care, GPO, Specialty Pharma or Wholesalers/Distributor preferred. Knowledge of Commercial Contracting segments and administration activities (i.e. Managed Care, GPO, Specialty, Wholesalers) preferred. Ability to partner across all departments and functions as well as act independently and take initiative required. Proficiency in MS Word, Excel, PowerPoint software programs to prepare charts, tables, forms, reports and presentations required. Excellent verbal and written communication skills required. Strong interpersonal, teamwork, organization and workload planning skillsets required. Detail-oriented and accuracy driven while prioritizing correctness over speed required.
    $54k-92k yearly est. 26d ago
  • Client Operations Specialist

    Transportation Insight 4.1company rating

    Operations specialist job in Hickory, NC

    Job Title: Client Operations Specialist COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: The Client Operations Specialist supports Business Development during the discovery, data gathering, data validation, mapping, metrics, assessment initial findings review and proposal phases of the Transportation Insight sales process. The position participates in the evaluation of validated prospects' current supply chain programs and facilitates the creation of value-added solutions for the prospective client. The Client Operations Specialist leads the production of the demonstration and presentation documentation. This position needs to successfully communicate with people at all levels in prospective, existing clients, and Transportation Insight. A firm understanding of supply chain management, TMS systems and solutions, and project management are a necessity. CRITICAL JOB FUNCTIONS: Business Development Support: Coordinate the assessment process for assigned validated prospects. Hold enterprise accountable for meeting assigned timelines. Assist in the assessment of a validated prospects' current supply chain program by documenting current state. Lead TMS technology demonstrations. Participate in the solution design process by facilitating validated prospect strategy meetings and coordinating internal resources. Lead the production of custom presentations and demonstration documentation. Utilize cost model to understand the cost to serve prospects. Ability to articulate the four pillars across three modes value proposition. Assist in the assessment of current clients' supply chain programs by documenting current state. Assist in creating future state solution, demonstrations, and custom presentations. Client Advocacy/Support Effectively communicate with prospects and clients at the necessary pace, utilizing phone, web and on site as appropriate. Act as client and project advocate at TI. Engage internal resources as needed. Facilitate hand-off of projects to Implementation and Client Services support groups upon completion. Project Management Gather client requirements and understand the delivered value. Develop project plans; coordinate projects; complete projects on time; communicate changes and progress. Work with a cross-functional delivery team to develop solutions strategy and client demonstration. Serve as a liaison between Sales / Solutions and Implementations / Account Management Strategic Initiatives: Work with the Solutions team to create consistent processes and methodologies based on best practices for efficiently assessing TI validated prospects. Stay informed of competitors' activities through information networks and participation in professional organizations, developing and maintaining effective relationships within the industry. Build and maintain a competition database. Support ongoing improvement efforts by documenting best practices. SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS: Detailed oriented, self-starter with a strong work ethic. Manage multiple projects at any given time and be able to prioritize and meet deadlines. Possess excellent organizational skills with the flexibility to readily adapt to change under stress and against tight deadlines. Operate under minimal supervision. Quickly acquire logistics expertise and apply it to decision-making and communication. Consider a broad range of internal and external factors when solving problems and making decisions; Be an effective problem solver, able to identify and resolve problems in a timely manner, gather and analyze information skillfully, develop alternative solutions, work well in group problem-solving situations, and use reason even when dealing with emotional topics. Have good communication, presentation, organization and planning skills, as well as effective interpersonal skills to work as a team member and as a liaison with clients. Have a professional appearance and strong informal and formal writing skills. Intermediate experience working with Microsoft Office Applications (Excel, Word, PowerPoint, Outlook, and Visio). JOB REQUIREMENTS: Bachelor's degree in business or related field 5-7 years of experience in supply chain management and/or experience in two or more Transportation Insight departments EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
    $49k-84k yearly est. 60d+ ago
  • Operations Specialist

    Collabera 4.5company rating

    Operations specialist job in Charlotte, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description I'd love to discuss the details with you so that we can help you achieve your career goals. Please feel free to contact me anytime. Thanks! Position Details: Industry: Bank and Finance Work Location: CHARLOTTE NC 28255 Job Title: Operations Specialist (Level III) Duration: (3 months) possibility of extension Description: • The OTC Derivative, FX Operations & Client Valuations Group is a centralized operations team servicing the Bank's clients, ensuring full compliance with the Global Client Valuation Policy and Operational Risk. • The team's core responsibilities are drafting legal confirmation, settlements of the trades and dissemination of mark to market valuations and Fixed Income pricing. • Derivative and FX Operations is a growing area, which has increased focus within Global Markets. • The group is one of the few ‘cross product' areas in Operations and offers exposure to a number of products as well as the opportunity to build a substantial cross department/business network with Sales, Trading, Financial Control, Compliance and Technology, and offers excellent training opportunities to continuously learn and develop across all the products. The products covered within the OTC Derivative, FX Operations & Client Valuations are Interest Rate Derivatives, Credit Derivatives, Equity Derivatives, Foreign Exchange, Commodities and Fixed Income. Key Functions: • Liaise with the client as well as internal business parters to establish documentation, settlement and valuation and regulatory requirements. Provide clients explanation/clarification of trades, structures, rates and trade-related issues • Manage and Investigate queries and activities across the different product groups by extracting data from various systems & liaising with Middle Office • Provide top class customer service as it relates to client's requests responding to client needs and queries in an efficient manner while participating in customer services initiatives • Actively participate in a number of ad hoc tasks associated with MIS reporting, process improvement initiatives, testing, on the job/ in house training, job shadowing etc • Accurately draft legal confirmations utilizing source system trade bookings and term-sheets for both paper and electronic trades to accurately confirm derivative trades with bank clients within regulatory timeframes and liaise with clients for execution of confirmations • Management of settlement activity of FX, interest rate, credit and equity derivative trading activity, including reconciliation and break clearance • Administer access for clients to the self-serve valuations portal and monitor/update user preferences where necessary • Manage manual exception processes for the valuations that cannot currently be supported via the portal and distribute accurate valuation statements in a timely manner Required Skills: • BA/BS degree required • Technical Skills: Microsoft Suite with an emphasis on Excel • Strong client service skills: The department is extremely "client service focused" and has a great deal of interaction with clients, Sales and Trading and Middle Office globally, thus requiring a confident and professional telephone and email etiquette • Strong aptitude for attention to detail and customer service • Strong negotiation skills with the ability to influence across the organization • Time management/organization skills: The department has peak periods where volumes are high - during these periods it is imperative that all individuals are able to manage their workload effectively and prioritize as necessary • Strong analytical and problem solving skills with the ability to interpret large amounts of information and its impact in operational areas • Teamwork: The department has to work efficiently as a team to function. It is essential that each individual member shares information with the rest of the team and can communicate and maintain strong working relationships Desired Skills: • 2+ years of client services and/or valuations/pricing experience preferable • OTC Product Knowledge: Understanding of broad range of financial products (e.g. Interest Rates Derivatives, Credit Derivatives, Equity Derivatives, FX & Commodities) and any embedded components to value various trade structures • Comprehensive knowledge of operational risk principles and procedures • Ability to transform large amounts of data and information into short and concise communication with sound business conclusions and recommendations If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection. To know more about Collabera, please visit us on ****************** Should you have any questions, feel free to call me on ************ Qualifications -Financial Client Service experience -BA/BS Degree - experience in valuation and pricing is preferred but not required -Knowledge in OTC Derivatives (financial products) is desired but not requires Additional Information To know more on this position or to schedule an interview please contact; Sherlaine Pelegrina ************
    $60k-84k yearly est. 60d+ ago
  • Operations Specialist

    Adapthealth

    Operations specialist job in Durham, NC

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $40k-67k yearly est. 60d+ ago
  • Operations Specialist

    Flexcar

    Operations specialist job in Charlotte, NC

    Job Title: Operations Specialist Compensation: $22.50/hr + Full Benefit Package The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks. What You'll Do: Clean and detail a high volume of cars inside and out to meet Flexcar standards Assess vehicle quality and damage by using our technology Communicate with other Flexcar team members using a smart device Complete readiness and return checklists accurately and quickly Complete infleet inspections and the vehicle optioning process Use our technology to take consistent high-quality images for our website Conduct accurate, daily complete inventory scans, and assist with reconciliation process Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market. Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars Address issues with vehicles to return them to customers as quickly as possible. Maintain all Flexcar facilities and property to company standards Assist the order delivery team to deliver customer cars for orders, as needed Complete other assigned tasks from team leads and managers as directed What You'll Love About this Role: Being a core member of the Operations Team - our customer safety depends on you! Being part of an automotive company that recognizes talent - where you can make a difference. We are growing quickly - which means your career can grow quickly with us too! What Drives Success for this Role: Being an effective multitasker with strong time management skills Tech savviness - you'll be using a company provided smartphone throughout your day to manage tasks Ability to work in a customer-centric environment Excellent verbal and written communication skills Operating as a team player in a fast-paced environment Flexibility to workdays, evenings, weekends and/or holidays Willingness to work outdoors (weather and other conditions vary) Ability to carry tools and marketing materials (up to 50 lbs.) Valid driver's license and an acceptable driving record (per company standards) At least 18 years old What tops the tank: Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time. Save for Your Future! 401(k) with company match from day one of hire Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee Weekly Pay and Employee Referral Bonus Uniforms Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $22.5 hourly Auto-Apply 60d+ ago
  • Business Impact Specialist CDL Required

    Coca-Cola Bottling Co. Consolidated 4.4company rating

    Operations specialist job in Charlotte, NC

    Pay Rate: $256.68/day Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success. * Career Growth: Clear pathways to advance and develop your career * Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan * Purpose-Driven: Create meaningful impact in the communities you serve * Professional Development: Dedicated training + personalized mentorship Join us - your refreshing new chapter starts here! Job Overview The Business Impact Specialist is a true "Utility Player" who is well versed in most Sales & Service frontline roles, including customer-facing and non-customer facing positions, to respond to and fulfill needs associated with staffing shortages, work stoppages, and other challenges that create gaps in our frontline staffing plan. Will be qualified and skilled to perform all job duties identified in the job descriptions of CDL qualified Delivery Merchandiser, Bulk Merchandiser, Space Management Specialist, Warehouse Laborer, Forklift Driver, and Account Developer and more as needs arise. Will be on a special response team that is called upon to fulfill needs in different market units and geographies. Anticipate extensive travel requirements including overnight and successive weeks, and flexible scheduling. Will normally complete work independently and be personally accountable for travel logistics and day-to-day functionality to satisfy assignment objectives. Duties & Responsibilities * Covers staffing gaps competently to maintain established route standards and sales and to prevent missing important opportunities, ensuring a high level of customer service is maintained * Orders, fills, merchandises, and rotates products on displays, cold vaults, and cooler equipment, according to Company standards * Capable of any specified activities per route discipline (bulk, conventional, full service, and cold bottle) * Handles urgent customer needs to meet commitments made to customers in a timely, consistent, and professional manner, through partnering with the sales & service, warehouse, and customer management teams * Assist supervisor to help with projects, tasks across the territory, and other duties as assigned * Fill all shelves, racks, displays, and equipment and places proper POS items. Inspects work area for cleanliness, verifies sets are in accordance to the plan-o-gram. Adjusts any shelves, moves products, displays, or racks as required * Communicates sales opportunities to the sales team and, or customer * Prepares and loads onto their company vehicle the necessary equipment and point of sale materials to complete the work assignments for each customer * Greets the store contact and reviews the plans for the reset of racks, displays, and point of sale materials. After assignments, review the completed set with store contact and have them sign off on the reset request form. Removes and replaces any supplies and equipment that are needed to complete the reset of displays * Ensures all Outbound loads are secured and safe by applying protective wrapping as needed and that the proper documentation is attached (STO). Loads and unloads trailers as needed to support delivery activities following CCCI SOPs by updating SAP, CONA via handhelds to ensure accurate accountability for loads Inbound and outbound to, from territories supported by Regional Operation Center * Performs all safety and housekeeping activities including but not limited to conducting pre-trip and post-trip checks, reviewing daily documentation for accuracy, and keeping the work area neat and clutter-free * Utilizes "switcher" to maneuver 53' and pup trailers to the dock as needed * Manages, sells, and executes in an assigned group of customers on daily, pre-set routes, and generates sales orders based on the assigned delivery frequency for each customer. Done to ensure the day to day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume, and gross profit * Executes applicable promotions and new products based on target lists and executes monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers * Accountable for maximizing operational efficiencies by writing productive orders that meet drop size goals, minimizing shrink and out of date, ensuring compliance with routing schedules in terms of the right day and week, and product that is ordered is accepted by the customer * Demonstrates an aggressive and effective selling acumen and demeanor to effectively sell-in contractual agreements, promotions, innovation products, and distribution principles Knowledge, Skills, & Abilities * Must be able to meet the qualifications of Route Specialist (CDL required) capable of covering any route discipline, Space Management Specialist, Bulk Merchandiser, Account Developer, Warehouse Forklift Driver, and Laborer * Must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations * Flexibility and willingness to travel extensively including overnight and successive weeks * Anticipate 50-60% overnight travel * Availability to work weekends and some holidays * Able to perform job duties with minimal supervision on a timely basis * Excellent safety record and comprehension of safety principles including proper lifting and use of personal protective equipment * Ability to read, speak, write and understand English to perform basic math skills (addition, subtraction, multiplication, and division) * Proficiency with computer-based applications and equipment * Ability to complete forms (handwritten and/or computer-based) to document activities and results, and place orders * Basic knowledge of the beverage industry. Thorough knowledge of brand order, facing, pricing, labeling, Point of Sale (POS), rotation of product, and the ability to build displays * Understanding of truck, trailer loading strategies, and weight distribution principles * Advanced forklift skills (single-wide and preferred, double-wide) * Pallet-jack skills * Ability to work in a fast-paced, continuous lifting environment * Ability to lift up to 50 lbs. of product repetitively * Must be able to sit or stand for long periods * Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck, etc.) containing product loads for a minimum of 100 yards without assistance * Ability to frequently get on and off a forklift * Capable of opening and closing truck dock doors Minimum Qualifications * High school diploma or GED * Knowledge acquired through 1 to 3 years of relevant work experience * Valid driver's license for your state of residency * Commercial Driver's License (CDL) or permit (Class A) or the ability to obtain such Preferred Qualifications * Excellent driving history for the last seven years. (A 7year Motor Vehicle Report will be reviewed) * Ability to pass and maintain D.O.T physical requirements * Forklift and pallet jack certification Work Environment Work environment will vary, including but not limited to exposure to weather conditions, noisy warehouse, coolers, and customer storage areas which may be non-temperature controlled. Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. Nearest Major Market: Charlotte
    $256.7 daily 21d ago
  • Sales Operation Specialist

    Kioti

    Operations specialist job in Wendell, NC

    Department: 171013 - Sales Operation Reports to: Sales Operation Manager Position Status: Full Time Status: EXEMPT (Salary) Management Level: Non-Management JOB SUMMARY The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function. KEY RESPONSIBILITIES OF JOB Sales Process Optimization: Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness. Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution Data Management and Reporting: Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems. Generate regular reports on sales performance, pipeline metrics, and other key indicators. Analyze sales data to identify trends, opportunities, and areas for improvement. Sales Tools and Systems: Develop and manage sales tools and platforms. Troubleshoot and resolve issues related to sales technology and systems. Train sales staff on new tools and processes. Collaboration and Communication: Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives. Facilitate communication between the sales team and other stakeholders to ensure smooth operations. Sales Planning and Strategy: Assist in the development of sales plans, programs and strategies by providing relevant data and insights. Support the implementation of sales strategies and monitor their effectiveness. Administrative Support: Provide administrative support to the Sales Operation Managers and the sales team as needed. Manage and maintain sales documentation, including contracts, proposals, and agreements. Forecasting & Inventory Alignment Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability. Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels. Oversee PO placement to ensure timely order execution and alignment with Sales forecasts. EDUCATIONAL AND PHYSICAL REQUIREMENTS Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field. Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred. Skills: Strong analytical and problem-solving skills. Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word). Excellent organizational and time-management skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. Bi-lingual Preferred (English / Korean) Attributes: Detail-oriented with a commitment to accuracy. Proactive and able to handle multiple tasks in a fast-paced environment. Eager to learn and grow within the sales operations field.
    $52k-88k yearly est. Auto-Apply 60d+ ago
  • Sales Operation Specialist

    Kioti Tractor

    Operations specialist job in Wendell, NC

    Department: 171013 - Sales Operation Reports to: Sales Operation Manager Location: Corporate Headquarters - NC Position Status: Full Time Status: EXEMPT (Salary) Management Level: Non-Management JOB SUMMARY The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function. KEY RESPONSIBILITIES OF JOB Sales Process Optimization: Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness. Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution Data Management and Reporting: Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems. Generate regular reports on sales performance, pipeline metrics, and other key indicators. Analyze sales data to identify trends, opportunities, and areas for improvement. Sales Tools and Systems: Develop and manage sales tools and platforms. Troubleshoot and resolve issues related to sales technology and systems. Train sales staff on new tools and processes. Collaboration and Communication: Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives. Facilitate communication between the sales team and other stakeholders to ensure smooth operations. Sales Planning and Strategy: Assist in the development of sales plans, programs and strategies by providing relevant data and insights. Support the implementation of sales strategies and monitor their effectiveness. Administrative Support: Provide administrative support to the Sales Operation Managers and the sales team as needed. Manage and maintain sales documentation, including contracts, proposals, and agreements. Forecasting & Inventory Alignment Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability. Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels. Oversee PO placement to ensure timely order execution and alignment with Sales forecasts. EDUCATIONAL AND PHYSICAL REQUIREMENTS Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field. Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred. Skills: Strong analytical and problem-solving skills. Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word). Excellent organizational and time-management skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. Bi-lingual Preferred (English / Korean) Attributes: Detail-oriented with a commitment to accuracy. Proactive and able to handle multiple tasks in a fast-paced environment. Eager to learn and grow within the sales operations field.
    $52k-88k yearly est. Auto-Apply 60d+ ago
  • Sr. Business Control Specialist - Business Banking

    Bank of America 4.7company rating

    Operations specialist job in Charlotte, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! : This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. Business Specific Job Description: The Senior Business Control Specialist will be focused on various elements of the Business Banking Sales risk and control environment, including quality assurance (QA), high risk processes oversight and metric control, Process, Risk, and Control Governance, and Engagement Lead Role. In addition, the role will be involved in project work as assigned. The Specialist will have an integral role in communicating and overseeing adherence to BB Pricing Exceptions and usage of BB Sales credit information in various systems of record. This position requires the ability to multi-task, assist associates with complex items and those that require extensive research, while independently prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude while adhering to department requirements. The role will also be expected to think analytically and provide effective solutions to tactical challenges. In addition, the individual must take an active role in identifying and implementing process improvements to improve the effectiveness of risk management activities. There are also expectations that the specialist is directly involved in additional program activities when necessary to ensure that deadlines associated with key deliverables are met. Responsibilities: Risk & Control Governance: Oversee the design and effectiveness of the risk and control environment; partner across lines of business to streamline governance, enhance control efficiency, and maintain accurate Process, Risk, and Control data. Quality Assurance & Control Testing: Lead and execute QA activities including control testing, quality inspections, case management, and reporting to identify issues, drive remediation, and strengthen control effectiveness. Program Leadership & Continuous Improvement: Serve as Engagement Lead for QA Program requirements; implement initiatives such as testing automation, procedural updates, test script enhancements, and coaching to optimize program performance and support business continuity. Regulatory Exams & Audits: Support management and research for regulatory exams, internal audits, and monitoring reviews; evaluate inspection metrics and contribute to standardized dashboard reporting for governance. Risk Advisory & Reporting: Identify emerging risks and provide recommendations to leadership to improve risk identification, assessment, and remediation efficiency; ensure consistent reporting to keep stakeholders informed. Required Skills & Experience: 3+ years of experience in process design, risk management or program management roles Demonstrates leadership, leading through change and process improvements to deliver results Experience with procedure documentation and/or Quality Monitoring/Testing Strong analytical capability to drive root cause analysis and demonstrates attention to detail Control development and monitoring Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution as needed Self-starter able to work independently, with minimal oversight and guidance Ability to quickly develop subject matter expertise across a broad spectrum of issues Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; Biased towards action and ability to build consensus Superior presentation and communication skills (written and verbal) Ability to influence desired outcome without direct management responsibilities Ability to develop and maintain strong relationships across the organization and at all levels of management Relationship management skills to build and maintain credibility and influence with key partners and stakeholders Strong decision making skills with proactive communication style Strong knowledge of Microsoft Word, Excel, PowerPoint Desired Skills & Experience: Working familiarity with regulatory, audit, and/or compliance disciplines Small Business / Business Banking experience Experience with leading issue remediation Six Sigma certification Skills: Controls Management Issue Management Monitoring, Surveillance, and Testing Quality Assurance Risk Management Analytical Thinking Attention to Detail Critical Thinking Problem Solving Written Communications Decision Making Innovative Thinking Prioritization Recording/Organizing Information Research Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - Elma - 611 Jamison Rd - (NY7507) Pay and benefits information Pay range$70,000.00 - $104,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $70k-104.4k yearly Auto-Apply 21d ago
  • Sales Operations Specialist

    Med-El Corporation

    Operations specialist job in Raleigh, NC

    Sales Operations Specialist Full-Time Hybrid Durham, NC About the Company: MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection-connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners. Our Mission: Delivering leading-edge technology to restore hearing and empower connection. About the Role: We're seeking a proactive and detail-driven Sales Operations & Enablement Specialist to strengthen our commercial strategy and empower our growing sales organization. In this role, you'll serve as the connective hub between sales, business systems, marketing, and leadership to ensure our teams have the tools, insights, and processes needed to perform at their best. Primary Responsibilities: Develop and execute a sales operations/enablement strategy aligned with MED-EL's commercial goals Maintain sales playbooks with updated system analytics, links to reporting and CRM best practices Serve as liaison with internal Business Systems team by advocating and representing the needs of the sales team Design and deliver onboarding and ongoing training programs for sales team for CRM, Power BI and Contract Management Logistical product launch support for the field (coordinating with marketing and operations) Support of field staff credentialing and training requirements Manage sales platforms within CRM, Power BI, Box and Contract Management tool Analyze sales performance data to identify gaps and recommend targeted interventions Partner with regional sales leaders to develop unified initiatives and track their adoption Manage contracting and implementation process for health system contracts including Government Services and large-scale RFPs Lead cross-functional initiatives to improve lead management, order processing, and customer onboarding Support sales leadership with strategic insights and performance reviews Ensure data integrity and compliance across sales systems and processes Position Qualifications: Bachelor's degree in business, marketing, or related field 2+ years in sales operations/ enablement, training, or commercial operations, ideally in MedTech or life sciences Strong understanding of sales methodologies Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics), Power BI and Excel Excellent communication, project management, and cross-functional collaboration skills Experience with sales forecasting, territory design, and incentive modeling Located in - or willing to relocate to - Durham, NC What We Offer: We know that benefits are important to you, and we offer a robust benefits package including: Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service. 401k Match Health Savings Account Short term and long-term disability paid by the company. Company paid life insurance with an option to purchase additional coverage. FSA Dependent Care Pet Insurance Critical Illness Accident Insurance Hospital Indemnity Insurance PTO - 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays. Employee Assistance Program MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
    $52k-88k yearly est. 49d ago
  • ORM Lead Business Insights Specialist, Stress Testing & Scenario Analysis

    TD Bank 4.5company rating

    Operations specialist job in Charlotte, NC

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $122,304 - $199,680 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Analytics, Insights, & Artificial Intelligence **Job Description:** **Department Overview** **:** **ORM Lead Business Insights Specialist, Stress Testing & Scenario Analysis will serve as a key resource leading ORM's stress testing and scenario analysis program. This role requires ability to execute advanced quantitative modeling along with managing high-stakes regulatory governance.** **The Lead Business Insights Specialist acts as an advisor to business leaders and stakeholders. This role provides comprehensive analytical support, interpretation of complex data, BI or analytics outcomes to generate multidimensional insights that drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.** **Depth & Scope** **:** **Generally accountable for a significant business or area that has cross business or enterprise-wide impact or accountability** **Enterprise domain/functional and deep specialized knowledge at the enterprise, business, regulatory and industry levels** **Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes** **Typically deals with senior/executive management** **Focuses on longer-range planning for functional area (e.g. 12 months or greater)** **May manage and prioritize multiple projects at a given time** **May interact with any hierarchy level up to executive leaders and external vendors** **Primary Accountabilities** **:** **Regulatory Execution: Lead the end-to-end delivery of the ORM Stress Testing Program, ensuring all regulatory requirements for operational risk losses and capital are met within required timelines.** **Scope: Manage the execution of:** **US Regulatory: Dodd-Frank Act Stress Testing (DFAST) and Comprehensive Capital Analysis and Review (CCAR).** **Canadian Regulatory: OSFI Macro Stress Test (MST).** **Internal: Annual Enterprise-wide Stress Test (EWST) and ad-hoc requests.** **Scenario Analysis: Lead the development and implementation of the Scenario Analysis program, ensuring alignment with enterprise standards and regulatory requirements.** **Methodology & Documentation: Aid in the development and execution of the methodology, procedures, and documentation for operational risk stress testing programs.** **Collaboration: Partner extensively with key stakeholders to ensure program success, including Model Development and Model Validation, ORM Internal Loss Event Data team, Enterprise Capital Stress Testing, US CCAR Governance team, Finance, Regulators, and External Consultants** **Advanced Analytics: Utilize Python to handle large datasets and apply modeling techniques such as Loss Distribution Approach (LDA), Regression Modeling, and Scenario Analysis to forecast losses.** **Process Automation: Design and deploy Power Automate flows to streamline data collection from stakeholders (e.g., Scenario Analysis workshops) and automate approval workflows.** **Reporting & Visualization: Build and maintain Power BI dashboards to visualize stress test results and scenario impacts for senior management and the US CCAR Governance team.** **Preferred Qualifications** **:** **5+ years of experience in stress testing (CCAR/DFAST), operational risk modeling, or capital planning.** **Experience with OSFI (Canada) regulatory requirements is a strong asset, in addition to US Fed requirements.** **Master's degree in a quantitative discipline (Finance, Statistics, Economics, Data Science).** **Proficient in data manipulation (Pandas) and statistical modeling.** **Advanced skills in Power BI (reporting) and Power Automate (workflow optimization).** **Deep understanding of operational risk capital methodologies (LDA, Monte Carlo, Frequency/Severity modeling).** **Proven ability to manage regulatory relationships and defend methodologies to Model Validation and Audit.** **Strong leadership skills to oversee a focused team of professionals.** **Education & Experience** **:** **Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;** **7+ year of relevant experience; higher degree education and research tenure can be counted** **Customer Accountabilities** **:** **Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs** **Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience** **Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business** **Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate** **Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations** **Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution** **Provides day-to-day support and delivery of analytics** **Shareholder Accountabilities** **:** **Represents functional area as a business insights & analytics specialized expert** **Synthesizes complex and vast amount of information and translates into actionable insights and strategy** **Builds business requirements and facilitates project execution to develop insights** **Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value** **Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers** **Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly** **Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand** **Provides business explanation for anomalies/outliers identified during analysis** **Works with business functions and analytics teams to transition business requirements to analytics requirements** **Trains business users on how to integrate analytics into decisions** **Leverages knowledge of data capabilities to build and deliver insights** **Develops analysis to corroborate initial proof of concept** **Executes on data requests accurately and within a timely manner** **Identifies and investigates data/analytics related issues** **Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)** **Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues** **Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements** **Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts** **Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite** **Employee/Team Accountabilities** **:** **Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest** **Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit** **Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques** **Participates in personal performance management and development activities, including cross training within own team** **Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities** **Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices** **Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships** **Contributes to a fair, positive and equitable environment that supports a diverse workforce** **Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally** **Physical Requirements** **:** **Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%** **Domestic Travel - Occasional** **International Travel - Never** **Performing sedentary work - Continuous** **Performing multiple tasks - Continuous** **Operating standard office equipment - Continuous** **Responding quickly to sounds - Occasional** **Sitting - Continuous** **Standing - Occasional** **Walking - Occasional** **Moving safely in confined spaces - Occasional** **Lifting/Carrying (under 25 lbs.) - Occasional** **Lifting/Carrying (over 25 lbs.) - Never** **Squatting - Occasional** **Bending - Occasional** **Kneeling - Never** **Crawling - Never** **Climbing - Never** **Reaching overhead - Never** **Reaching forward - Occasional** **Pushing - Never** **Pulling - Never** **Twisting - Never** **Concentrating for long periods of time - Continuous** **Applying common sense to deal with problems involving standardized situations - Continuous** **Reading, writing and comprehending instructions - Continuous** **Adding, subtracting, multiplying and dividing - Continuous** **The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.** **\#LI-AMCBCorporate** **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $45k-63k yearly est. 29d ago
  • Internal Audit - Business Management Specialist

    TD Bank 4.5company rating

    Operations specialist job in Charlotte, NC

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Control Remediation Quality Assurance Business Management Specialist will have appropriate Audit or Risk and Controls subject matter expertise to assist each Remediation owner through the end-to-end Remediation lifecycle. This role is an integral part of the Review & Challenge tollgate panels at both the workstream and full concern level, ensuring effective remediation, leading to successful Internal Audit validation. This role engages with stakeholders to provide ongoing support as well as receive feedback on R&C coordinator team efforts to identify opportunities to enhance the end-to-end remediation program. **Depth & Scope:** + Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Scopes of role may have enterprise impact + Focuses on short to medium - term issues (e.g. 6-12 months) + Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise + Oversees and/or independently performs tasks from end to end **Education & Experience:** + Undergraduate degree + 7+ years relevant experience **Preferred Qualifications:** + 7+ years of Audit/Risk and Controls experience is preferred + Subject matter expertise within the banking industry + Highly organized, with demonstrated ability to develop, analyze, improve and apply complex policies, processes and procedures + Solid understanding of Regulatory environment and its role in the banking industry + Effective negotiation and influencing skills + Advanced communication and presentation skills + Works independently as an individual contributor to provide end-to-end support for remediation; including feedback on control of environment + Works with all lines of defense on remediation efforts **Customer Accountabilities:** + Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy + Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas + Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas + Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation + Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) + Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management + Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed **Shareholder Accountabilities:** + Adheres to enterprise frameworks and methodologies that relate to business management activities for own area + Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank + Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required + Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite + Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). + Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations + Leads relevant governance meetings or committees and related deliverables / outcomes + Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues **Employee/Team Accountabilities:** + Provides thought leadership and/or industry knowledge for own area of expertise + Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest + Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency + Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services + Participates in knowledge transfer within the team and business units **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $45k-63k yearly est. 60d+ ago

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