Operations Specialist
Operations specialist job in Portage, IN
Salary Classification: Non-Exempt
Reports to: Branch Manager
At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions.
The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union's internal and external service goals and works closely with frontline teams to ensure member needs are met.
Key Responsibilities
· Process ACH files, wire transfers, share drafts, ATM processing, and card transactions.
· Reviews all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements
· Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures.
· Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests.
· Assist with IRA administration and validate cross-departmental data entry.
· Support handling of deceased member accounts and dormant accounts.
· Work E-Oscar disputes and ensure timely credit bureau corrections.
· Finalize wire approvals and provide expertise on fraud and dispute resolution.
· Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules.
· May perform other duties related to general operations of the credit union.
Qualifications:
Required:
· Minimum 2 years of experience in financial institution operations or back-office roles.
· In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures.
· Strong understanding of credit union regulations and operational risk management.
· Excellent analytical, and organizational skills.
· Strong collaboration and communication skills, especially cross-functionally.
Preferred:
· Experience working in a credit union or similar regulated financial institution
· Knowledge of NCUA regulatory reporting requirements
· Experience with credit union core systems
Additional Expectations
· Standard office environment, ability to sit for extended periods and perform tasks using a computer
· Occasional travel may be required for training or audits
We are an equal opportunity employer
Operations Associate
Operations specialist job in Schaumburg, IL
We are seeking a detail-oriented and proactive Operations Associate to join our growing team and help optimize our operational processes, strengthen partnerships, and drive efficiency across the business.
Key Responsibilities:
Coordinate pre-shipment preparation, carrier bookings, cargo pickup, and delivery schedules. Create and track real-time capacity on the company platform and proactively updating carrier and marketplace data to ensure accuracy and transparency.
Resolve operational issues such as delays, customs hold, and cargo damage in compliance with protocols.
Maintain and update shipment documentation, AWBs, and Proof of Delivery records.
Generate KPI dashboards and operational reports to track performance and reliability.
Support business growth through SWOT analysis and market expansion initiatives.
Draft press releases and coordinate with PR partners to enhance brand visibility.
Streamline workflows by semi-automating operational processes.
Qualifications
Bachelor's degree in business, Supply Chain, Logistics, or a related field (preferred).
1-3 years of experience in operations, logistics, air cargo, or SaaS platform support.
Strong analytical and problem-solving skills with experience in data tools (e.g., HEAP, STATS, Excel, or BI dashboards).
Excellent communication and stakeholder management skills.
Ability to multitask, prioritize, and thrive in a fast-paced, startup environment.
Familiarity with risk assessment, compliance standards, or air cargo processes is a plus.
Strategic thinker with a creative approach to problem-solving.
On-site, in the office 4 days a week as this offers the chance to immerse yourself in the energy of our headquarters, collaborate with the founder, and experience our new customer experience center.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Information Technology Operations Specialist
Operations specialist job in Elk Grove Village, IL
Business Systems Analyst
Summary / Objective
The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations.
Essential Functions
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned":
· Performs Systems Analysis/Database Design/Programming and Training.
· Performs analysis and makes recommendations in areas that require a high level of technical competency.
· Assists in modifying or creating databases within the SFDC.
· Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP.
· Provides technical training, guidance, and resource support for end users and Departmental staff.
· Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems.
· Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team.
· In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills.
· Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
· Document and plan the projects of the system from the initial stage to final implementation and training stage.
· Acting as developer for Salesforce.
· IT document control and Management.
· Data Analyst - KPI's.
· Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective.
· Performs other related duties as assigned.
Competencies
1. Customer/Client Focus
2. Decision Making
3. Initiative
4. Problem Solving/Analysis
5. Technical Capacity
6. Organizational Skills
Education and Experience Required
· Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies.
· Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities.
· Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects.
· Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure.
Skills Required
· SAP, or other ERP experience
· Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system)
· Strong adaptability, analytical and interpersonal skills
· Effective communication skills (verbal, written and presentation)
Company Description
Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Operations Coordinator
Operations specialist job in Chicago, IL
As Operations Coordinator, you will support and act as the liaison between the carrier department and our customer base. In this role you will be responsible for making sure the movement of OTR freight across North America is coordinated and executed successfully according to our company “service standards” as well as our customers' needs. This position is responsible for tracking and tracing shipments, obtaining and communicating updates to customers, scheduling deliveries, and managing/ maintaining relationships with existing and new customers.
This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, customer sales, and management team) as well as external customer facing responsibilities. As Operations Coordinator you will be responsible for ensuring that the department maintains an exceptional customer experience. This is an onsite role based out of our River North office.
Skills and Qualifications
• Bachelor's Degree (strongly preferred)
• 1-3 years of logistics (preferred) or related experience (customer service, operations, account mgmt.)
• Professional, prompt, and polished written and verbal communication skills
• Strong interpersonal and relationship building skills
• Ability to identify and resolve problems independently and with sound judgement
• Ability to consistently demonstrate accuracy, thoroughness and dependability in a fast-paced environment
• Persistent work ethic and self-motivation
• Ability to thrive is a start-up environment
• Ability to achieve goals independently and in a team environment
• Bilingual in English and Spanish (preferred)
What We Offer
•Competitive base salary plus an aggressive bonus plan
•Full health benefits and 401k matching
•Energetic, fun, and friendly work environment
•Limitless growth potential
•Casual dress code
•Open door policy - strong engagement and connectivity with company leadership
Compensation
Salary + Bonus + Competitive Commission Structure
About Deploy Solutions Group
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
About the Team
The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
Sales Operations Specialist
Operations specialist job in Chicago, IL
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our Chicago Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Rescheduling appointments
Fielding phone calls
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipments
Manage long term memo inventory
Manage sample jewelry inventory
Printing and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler's loupe
Excellent communication skills
Technologically adept
Able to lift up to 15 pounds ~ when required
Job Details:
Full time on site role located in Chicago
Office hours are 9AM to 5PM
Available schedules: Monday - Friday
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Exhibit Operations Specialist I
Operations specialist job in Chicago, IL
Exhibit Operations Specialist I
Full Time
About the Adler Planetarium
The Adler Planetarium connects people to the universe and to one another. Whether introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler's focus on meaningful connections dates back nearly a century.
Today, the museum typically hosts more than half a million visitors annually and reaches millions more through youth STEAM programs, neighborhood skywatching events, online citizen science, and other outreach efforts. With Adler's support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way.
The Position
The Adler Planetarium is seeking an Exhibit Operations Specialist I to join our dynamic team on Chicago's Museum Campus. The Exhibit Operations Specialist will manage the opening and closing of exhibit galleries, perform routine maintenance, and ensure the optimal condition of exhibit spaces. Daily tasks include cleaning, conducting rounds, troubleshooting and repair, and maintaining the appearance of exhibits, galleries, and public spaces. The role also supports the Exhibits team with projects such as new exhibit builds, installations, digital wiring, graphic placement, and the upkeep of both mechanical and digital components.
This individual will also be responsible for:
Open and close museum exhibits and galleries, including turning on/off interactive components, equipment, computers, and lighting, and ensuring all components are clean and in safe working condition.
Serve as Exhibits support staff for Adler-sponsored evening events as assigned.
Inspect exhibits, galleries, displays, design lab spaces, and signage daily for wear and tear, and determine the need for repairs or refurbishment. Perform minor repairs and maintenance as necessary.
Respond to radio calls and take corrective action as needed or escalate issues to other staff.
Perform routine cleaning, dusting, vacuuming, mopping, scrubbing, and removing dirt, monitoring for wear and tear, support digital exhibitry wiring, installation, and conducting preventive maintenance on exhibit components (e.g., replacing wires, cables, lights, lenses, batteries, switches, keyboards, circuit boards, motors).
Handle material tasks such as emptying trash receptacles and loading/unloading trucks.
Execute larger maintenance projects as assigned, such as recabling, rewiring exhibits, inspecting and replacing mechanical components (belts, bearings, pulleys, and motors), cleaning and lubricating interactive components, repainting galleries, and replacing graphics and signage.
Assist with larger Exhibits team projects, including new exhibit production, major paint jobs, and graphic installations; support the maintenance of digital exhibit components.
Provide a positive customer-facing experience by presenting a neat and professional appearance, treating guests with respect, and assisting them to make the most of their visit.
The Work Schedule
The typical work schedule for this position is 35 hours per week, Tuesday through Saturday, from 7 AM to 3 PM or 8:30 AM to 4:30 PM. Some Wednesday mornings, from 8 AM to 4 PM, or Wednesday evenings, from 2 PM to 10 PM. Some early mornings, late evenings, weekends, and Holidays as assigned.
The Compensation & Benefits (Full-Time)
Base Pay Range: $23.00-$24.53/hr.
Work-Life Balance
35-hour workweek
Eligible to accrue up to 12 vacation days per year to start
3 sick days as of date of hire (can accrue up to 6.5 days per year)
7 Adler paid holidays
4 Personal Holidays (Prorated for new hires starting after January 1st)
Flexible Work Arrangements
Paid Family Bereavement Leave & Jury Duty
Paid Parental Leave
Competitive Health Coverage
Medical, Dental, & Vision insurance
Healthcare, Dependent Care & Commuter flexible spending accounts
Adler Paid Short-Term Disability insurance
Retirement Savings Plan
403B plan with Adler match
Adler's match is 100% vested immediately
Eligible to enroll as of the date of hire
Network of Support through our EAP programs
Resources to help address emotional, legal, and financial issues
Face-to-face, telephonic, and web-based services
Free subscription to the Calm Premium app
Employee Loan Program
Discounted Onsite Parking Program
Free Entrance to Chicago area museums and cultural institutions
The Person
We're looking for a reliable, detail-oriented team player with experience in museum operations, general maintenance, and hands-on work and repairs. The ideal candidate is comfortable working in tight spaces or at heights, can lift 50 pounds or more, and brings strong communication, time management, and problem-solving skills. A willingness to learn new technologies, improve existing skills, and adapt to challenges is essential. If you take pride in your work and enjoy collaborating with others, we'd be excited to hear from you!
Required Qualifications:
High School Diploma or GED
Minimum of two years of work experience
General fabrication and construction skills; familiarity with carpenter's shop tools and standard hand tools
Wall framing, sheathing, drywall patching, and painting skills
Ability to lift, carry, push, and pull loads of up to 50+lbs
Comfort working at elevated heights and in awkward spaces
Basic computer skills and experience with web searching and office software; strong aptitude for learning new technology
Ability to learn and retain new skills and a strong desire to improve existing skills
Efficient time-management skills and the ability to complete tasks accurately and on time
Commitment to consistent, high-quality, detail-oriented work
Reliable attendance and a strong work ethic
Team-oriented with the ability to work independently when appropriate
Ability to make decisions impacting staff and guest experience
Ability to take action to shut down exhibits or components in case of safety or operational concerns
Ability to determine when an issue should be escalated or resolved quickly
Ability to work in physically demanding environments
Preferred Qualifications:
Associate's Degree or 3+ years of professional work experience
OSHA General Industry Safety, Ladder/Lift Training
Experience in museum operations, audio-visual production, theatrical production/stagehand work, entertainment, or exhibitions
Proficiency with Arduino, Raspberry Pi, IT, and interactive technology (appreciated but not required)
Experience with Google G Suite, Slack, and MS Office Suite
The Adler Planetarium is committed to upholding its obligations as an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.
Auto-ApplyBusiness Messaging Specialist
Operations specialist job in Chicago, IL
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 8+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Senior Sales Operations Specialist
Operations specialist job in Chicago, IL
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a
global, diverse environment;
you will be joining a
winning team
with a
commitment to sustainability;
and a company where we get things done so that you can
make a positive impact
on the world.
We're looking for innovative and original thinkers to work in an environment where you can
#MakeYourMoment
so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization.
You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office
- This role will require the initial completion of an excel test to be considered for candidacy.
Responsibilities include, but are not limited to:
Business Analysis and Report Development and Preparation
• Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business
• Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process
• Create, maintain, and update relevant files to support the business forecasting process
• Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand
• Ad hoc analysis projects in line with business requirements
Process Definitions and Enhancement
• Develop processes and concepts for enhanced operational procedures and tools
• Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model
• Make insightful recommendations to further enhance the business value derived from reporting tools
• Drive cross functional initiatives in cooperation with Global and Regional functions
Business Partnering:
• Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions
Qualifications
We are looking for a colleague who is:
Proficient in MS Excel and PowerBI, with advanced skills
Data-driven and commercially minded - Driven to understand the meaning behind the numbers
Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
Naturally curious, with the ability to ask the right questions and challenge the status quo
Thrives in a fast-paced and dynamic environment
Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information
Able to inspire positive change
Essential:
5+ years' experience in Business Operations, Finance decision support or related business support role
MS Excel and PowerBI skills to advanced level
Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
Experience working on Finance-related assignments
Broad understanding of financial statement concepts
University degree or comparable professional experience
Professional fluency in English
Desirable:
Experience in an international matrixed organization with virtual working environment.
Proficiency in information technology trends and developments a plus
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
What We're Offering
Salary Range: $100,000 to $125,000 plus bonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ********************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Sales Operations Specialist
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients.
Job Description
We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology.
Qualifications
• Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus.
• 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization
• Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred)
• Experience using a marketing automation tool a plus.
• Excellent knowledge of sales organization's business procedures and objectives
Additional Information
Equal Opportunity Employer
Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales & Operations Specialist
Operations specialist job in Elk Grove Village, IL
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services.
Principal Duties & Responsibilities:
Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers.
Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery.
Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents.
Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention.
Coordinate with the customer support team to address concerns and ensure high satisfaction with station services.
Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability.
Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics.
Monitor and verify ULD status through NetSuite. Make corrections if needed.
Scan & Upload repair and scrap documentation to the AARS system.
Prepare Bills of Loading (BOL) or other documents for customer shipments.
Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures.
Create Purchase Orders (PO) for designated vendors.
Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies.
Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports.
Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support.
US Specific: Maintain and update SO shipping logs to support invoicing processes.
Perform other tasks as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions.
Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully.
Attention to Detail: accuracy in documentation, data entry, and process execution.
Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers.
Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines.
Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions.
Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals.
Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage.
English proficiency (written and spoken). Command of other languages (depending on a region) is a plus.
Education and Experience:
Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus.
Proven record of working experience in a similar position in logistics.
Solid understanding of logistics/operational processes and administration.
Work Schedule/Location & Other Requirements:
Monday-Friday (Full Time - AM Shift)
Location: ORD - Illinois
Pay & Benefits:
Hourly / Bi-Weekly Pay
Annual Merit Increase, awarded based on individual performance
Company Paid Holidays
PTO
You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
Other Requirements:
Availability to answer calls outside of standard office hours may be required, depending on business needs.
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities.
E-Verify Employer
Auto-ApplySales & Operations Specialist
Operations specialist job in Elk Grove Village, IL
Job Description
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services.
Principal Duties & Responsibilities:
Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers.
Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery.
Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents.
Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention.
Coordinate with the customer support team to address concerns and ensure high satisfaction with station services.
Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability.
Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics.
Monitor and verify ULD status through NetSuite. Make corrections if needed.
Scan & Upload repair and scrap documentation to the AARS system.
Prepare Bills of Loading (BOL) or other documents for customer shipments.
Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures.
Create Purchase Orders (PO) for designated vendors.
Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies.
Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports.
Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support.
US Specific: Maintain and update SO shipping logs to support invoicing processes.
Perform other tasks as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions.
Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully.
Attention to Detail: accuracy in documentation, data entry, and process execution.
Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers.
Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines.
Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions.
Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals.
Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage.
English proficiency (written and spoken). Command of other languages (depending on a region) is a plus.
Education and Experience:
Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus.
Proven record of working experience in a similar position in logistics.
Solid understanding of logistics/operational processes and administration.
Work Schedule/Location & Other Requirements:
Monday-Friday (Full Time - AM Shift)
Location: ORD - Illinois
Pay & Benefits:
Hourly / Bi-Weekly Pay
Annual Merit Increase, awarded based on individual performance
Company Paid Holidays
PTO
You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
Other Requirements:
Availability to answer calls outside of standard office hours may be required, depending on business needs.
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities.
E-Verify Employer
Sales Operations Specialist I
Operations specialist job in Geneva, IL
McCormick & Company, Inc., a global leader in the spice, specialty flavor, and seasonings industry, is seeking a full-time Sales Operations Specialist I on the Americas Commercial Excellence Team supporting North America Flavor Solutions. This role will be in a hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland or the McFONA site in Geneva, Illinois.
McCormick & Company, Incorporated is a global leader in specialty flavor. With over $6 billion in annual sales across 170 countries and territories, we manufacture, market and distribute spices, seasoning mixes, condiments and specialty flavor products to the entire food industry including e-commerce channels, grocery, food manufacturers and foodservice businesses. Our most popular brands with trademark registrations include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
* Competitive compensation
* Career growth opportunities
* Flexibility and Support for Diverse Life Stages and Choices
* Wellbeing programs including Physical, Mental and Financial wellness
* Tuition assistance
Position Summary:
This position will be a primary contact for the North American Flavor Sales Team to enable increased customer face time by leading internal & external sales activities with a specialization in Tradeshow Coordination. Additional responsibilities include SAP Data Manipulation for Brief Entry and improving processes to provide timely and accurate information to customers, business units, sales team & leadership. Based within the Sales Ops team, we are also the business owners for McCormick's CRM platform.
The successful candidate will demonstrate a track record of project management, flexibility, high levels of communication and the ability to create sustainable and long-lasting internal relationships.
Key Responsibilities:
Sales Enablement Support
* Coordinate execution of customer agreements across McCormick's North American Flavor Group including, but not limited to NDA's, MSA's, Code of Conduct, Sustainability.
* Ensure effective and efficient use of Salesforce across the North American Flavor Group including training, data accuracy & analytics for reporting and dashboarding.
* Partner with cross-functional team members at McCormick USA, Brand Aromatics & McFONA on special projects to drive continuous improvement.
* Project Entry utilizing standard operating procedures.
Tradeshow Management
* Lead the end-to-end management of trade show exhibitors and sponsors, including relationship building, contract negotiations, space selection, and sponsorship renewals
* Oversee planning and execution of event experiences, floor plans, activations, and marketing opportunities in partnership with sales to maximize exhibitor and sponsor exposure.
* Fulfill and track sponsorship benefits, manage budgets, and deliver post-show ROI reporting while driving innovation in event planning and management
Qualifications:
* BA in Business/Marketing/Technology or related discipline OR Experience in relevant business areas such as sales operations, sales enablement, Project Coordination, or customer service. B2B and/or Flavor Industry
* Proven track record of building relationships & working effectively in a team-based environment, collaborating x-functionally, and building alignment around goals and objectives. Strong Analytical & Organizations Skills.
* Detail-oriented with high-energy, and excellent organizational skills. Great communicator & listener. Problem -olving while working within established processes and timelines.
* Leadership - Ability to motivate others to achieve results and to deliver against commitments without formal authority. Decision Making: Exercises discretion regarding data and sources, analytic conclusions, and smaller strategic recommendations.
* BA in Business/Marketing/Technology or related field. (preferred)
* Flavor Industry experience preferred. System savvy (SAP, Microsoft Excel, Power BI, Salesforce CRM, HubSpot). (preferred)
#LI-CG1
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
==
Base Salary: $63,250 to $110,680
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
* Comprehensive health plans covering medical, vision, dental, life and disability benefits
* Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
* Retirement and investment programs including 401(k) and profit-sharing plans
WHY WORK AT MCCORMICK?
United by flavor. Driven by results.
As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing.
Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
Sales Operations Specialist
Operations specialist job in Chicago, IL
About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Auto-ApplySales Operations Specialist
Operations specialist job in Chicago, IL
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.
JSSI products and services include:
Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:
The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.
Duties and Responsibilities:
* Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
* Sales process optimization through the integration of applications and tools.
* CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
* Generate, analyze and present reports.
* Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
* Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
* Record, vet, and route sales leads.
* Support with trade shows / exhibitions as necessary.
Education and Experience:
* College education required.
* Minimum of 2 years of administrative experience.
* Excellent computer skills with extensive knowledge of Word and Excel.
* Discretion, ethic, good judgment, initiative, and the ability to work independently.
* Ability to handle multiple projects simultaneously and set appropriate priorities.
* Excellent oral and written communication skills.
* Aptitude for creative thinking and problem solving.
* Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Business Specialist with Healthcare Background
Operations specialist job in Aurora, IL
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Transition Your Healthcare Expertise into Financial Services with the Warren Region - Modern Woodmen of America!
Leverage Your Healthcare Background for a Rewarding Career:
Build Direct Client Relationships: Professionals from healthcare, whether it's pharma, medical, or clinical roles, are drawn to financial services because it allows them to work directly with clients, offering personalized advice rather than working through intermediaries.
Make a Meaningful Impact: Use your knowledge and experience in healthcare to guide clients through critical life stages. Whether its helping individuals plan for medical expenses, retirement, or higher education, your insights can help clients secure their financial futures and improve their lives.
Unlimited Growth Potential: As healthcare professionals understand the complexities of lifes important decisions, they know that each life stage brings new financial planning needs. Your ambition, dedication, and expertise will determine how far you can go in this fulfilling career.
A Rewarding Career Path: Transition to a career where you can build long-term relationships, create meaningful outcomes for your clients, and make a lasting impact, all while using your healthcare expertise to navigate the financial landscape.
About Modern Woodmen of America:
Founded in 1883 by Joseph Cullen Root, Modern Woodmen of America is the nation's third-largest fraternal benefit society in terms of assets. The organization is rooted in the concept of fraternalism, combining business with giving back to the community. With over 700,000 members, Modern Woodmen is dedicated to providing financial security, promoting quality family life, and making a positive impact in local communities.
Meet Our Leaders:
Bart Warren
Regional Director, Bart Warren, with Modern Woodmen and has been in this role for 10 years. He began his career in the financial services industry 25 years ago, right out of college, after earning a Marketing and Sales degree from Northern Illinois University in 2000. Bart joined Modern Woodmen in 2009 and quickly moved into leadership. Outside of work, he enjoys coaching his children in travel baseball and softball. Hes been married to his wife for 22 years and is a big fan of the Chicago Cubs and Chicago Bears. In his free time, Bart also enjoys golfing, yardwork, and spending time with his two dogs and cat.
Jill Hall
Jill served as an Administrative Assistant with Modern Woodmen for 4 years. Before joining the team, she spent 27 years in the education field. Jill enjoys crafting, working in the yard, and cherishes time spent with her three daughters and extended family.
Bryant Green
Bryant is a Financial Representative in Modern Woodmens Managing Partner program and has been with the organization for nearly 2 years. He brings nearly 15 years of experience from the financial industry, having worked with credit unions and banks. Bryant is married with four children and enjoys coaching his kids in their activities as well as playing basketball in his free time.
Lindsey White
Lindsey is a first-year Financial Representative with Modern Woodmen and is already off to a strong start. Prior to joining, she had a successful career in commercial real estate with Coldwell Banker. Lindsey made the transition to build something meaningful and make a lasting impact in her community. She is married to her husband Ryan, has two young children, and enjoys gardening and spending time with family and friends.
Benefits:
Competitive compensation range
Opportunity for personal and professional growth
Fraternal programs and activities to enhance quality family life
Involvement in local volunteer projects and community impact
Supportive and open communication culture
Target Achievement: Meet or exceed business development goals
Qualifications:
Team-Oriented
Enthusiastic
Positive Attitude
Self-Starter
Community-Focused
Coachable
Athletic Background (bonus)
Military Background (bonus)
Goal-Driven
Willingness to Obtain State Insurance License
College Degree (preferred, not required)
Role Responsibilities:
Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage.
Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
Networking: Build and maintain a network of client members through referrals, networking events, and community engagement.
Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills.
Deadline: Apply soon as this position will go fast.
Business Specialist
Operations specialist job in Downers Grove, IL
The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies.
The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards
Responsibilities and Accountabilities:
Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships.
Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America.
Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners.
Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department.
Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales.
Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market.
Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making.
Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales.
Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives.
Skills and Abilities
Deep understanding of global business and travel industry practices
Proven leadership, organizational, and team development capabilities
Strong analytical thinking, commercial acumen, and strategic decision-making
Exceptional communication skills (oral, written, and interpersonal)
Advanced negotiation and problem-solving abilities
Proficiency in Microsoft Office and core business software tools
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Education and Additional Experience
Bachelor's degree in business, marketing, hospitality, or a related field preferred.
Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment.
Special Requirements
Proven track record of achieving and exceeding sales targets and building successful business relationships.
Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics.
Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus).
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment.
Willingness to travel within the North American region as required.
Located near Aventura, FL, or Downers Grove, IL.
Salary Range
$50k; position is bonus eligible
Benefits
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyBusiness Messaging Specialist
Operations specialist job in Chicago, IL
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 6+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
* Focus on winning new logos for the US Business Messaging Market
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Senior Sales Operations Specialist
Operations specialist job in Chicago, IL
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office
- This role will require the initial completion of an excel test to be considered for candidacy.
Responsibilities include, but are not limited to:
Business Analysis and Report Development and Preparation
• Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business
• Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process
• Create, maintain, and update relevant files to support the business forecasting process
• Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand
• Ad hoc analysis projects in line with business requirements
Process Definitions and Enhancement
• Develop processes and concepts for enhanced operational procedures and tools
• Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model
• Make insightful recommendations to further enhance the business value derived from reporting tools
• Drive cross functional initiatives in cooperation with Global and Regional functions
Business Partnering:
• Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions
Qualifications
We are looking for a colleague who is:
Proficient in MS Excel and PowerBI, with advanced skills
Data-driven and commercially minded - Driven to understand the meaning behind the numbers
Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
Naturally curious, with the ability to ask the right questions and challenge the status quo
Thrives in a fast-paced and dynamic environment
Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information
Able to inspire positive change
Essential:
5+ years' experience in Business Operations, Finance decision support or related business support role
MS Excel and PowerBI skills to advanced level
Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
Experience working on Finance-related assignments
Broad understanding of financial statement concepts
University degree or comparable professional experience
Professional fluency in English
Desirable:
Experience in an international matrixed organization with virtual working environment.
Proficiency in information technology trends and developments a plus
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
What We're Offering
Salary Range: $100,000 to $125,000 plus bonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ********************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Sales Operations Specialist
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India.
Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients.
Job Description
We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology.
Qualifications
• Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus.
• 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization
• Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred)
• Experience using a marketing automation tool a plus.
• Excellent knowledge of sales organization's business procedures and objectives
Additional Information
Equal Opportunity Employer
Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales Operations Specialist
Operations specialist job in Chicago, IL
Job DescriptionAbout JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.