Operations specialist jobs in San Jose, CA

Business Partner, Operations Center base Fremont, CA or Manteno, IL The Operations Center Business Partner (BP) serves as a key communication and coordination bridge between the Operations Center and its core functional departments - Human Resources, Finance, Strategic Operations, Government Relations, and Legal Affairs. This position provides new graduates with comprehensive exposure to corporate operations, enabling them to develop strong analytical, coordination, and project management skills while contributing to the company's key initiatives. Key Responsibilities Communication and Coordination Serve as the liaison between the Operations Center and its subordinate departments, ensuring smooth communication and alignment. Support the effective delivery of company policies, management decisions, and strategic objectives. Consolidate and report updates, issues, and achievements across departments on a regular basis. Project Tracking and Execution Support Gain a thorough understanding of major projects under HR, Finance, Strategic Operations, Government Relations, and Legal Affairs. Assist in tracking project timelines, milestones, and deliverables to ensure on-time completion. Facilitate cross-functional coordination and help resolve bottlenecks in project execution. Data Analysis and Reporting Collect and analyze operational data related to budgeting, manpower, and business performance. Prepare regular progress reports, meeting summaries, and presentation materials for management review. Provide analytical insights to support business decision-making. Process Optimization and Mechanism Improvement Support the Operations Center in improving internal management processes and communication mechanisms. Contribute ideas to enhance efficiency, transparency, and standardization in daily operations. Assist in establishing and maintaining key management tools such as task tracking systems and performance dashboards. Special Assignments and Ad-hoc Projects Participate in special assignments and cross-functional initiatives as arranged by the Operations Center leader. Provide research, coordination, and analytical support to ensure smooth execution of key tasks. Engage in internal training and developmental programs to strengthen professional and leadership capabilities. Qualifications Bachelor's degree or above in Business Administration, Economics, Finance, Market, Manufactory or related disciplines. Strong logical thinking, data analysis, and communication skills. Self-motivated, proactive, and able to handle multiple priorities in a fast-paced environment. Demonstrated interest in corporate operations, project management, and business analysis. Excellent command of English; bilingual proficiency (English and Chinese) preferred. Career Development Direct exposure to the company's core functional departments and key business processes. Hands-on experience in cross-department coordination and project execution. Structured career path with potential rotation opportunities within the Operations Center. High-performing employees may advance to roles in operations management, strategy, or functional leadership.

About Us Gala Circle is a service provider offering integrated cutting-edge technology solutions for North American enterprises. It focuses on helping enterprises achieve business growth, efficiency improvement, and innovation, covering multiple industries such as catering and retail. Its core services consist of four major segments: 1.Ecological Operation Integration: Including alliance ecosystem restructuring, and cost reduction through centralized procurement. 2.Marketing & Customer Operations: Providing omnichannel social marketing, private domain establishment, and membership system services. 3.Payment & Compliance: Launching comprehensive payment solutions tailored to the North American market (covering major payment methods), while ensuring transaction security, compliance, and tax support. 4.Customized Technology Development: Covering systems such as CRM/ERP/HRM, industry-specific platforms, and SaaS/API integration. Key Responsibilities: Hardware & Technical Support: Assist with the coordination and tracking of hardware shipments. Support installation processes to ensure smooth deployment. Provide basic software guidance and troubleshooting assistance to users. Operational & Community Engagement: Maintain organized documentation of operational procedures. Assist in fostering strong relationships with customers and stakeholders. Support internal teams in cross-departmental operational initiatives. Qualifications: Strong communication and organizational skills. Basic technical proficiency with the ability to troubleshoot minor issues. Ability to work collaboratively with multiple teams. Adaptability and a proactive approach in a dynamic work environment. Bilingual proficiency in Spanish is a plus. Additional Information: This is a paid internship opportunity,20hours/week. The role is based at 1580 Oakland Rd San Jose, CA 95131. Future visa sponsorship opportunities may be available for eligible candidates. Equal Opportunity Employer Statement: Gala Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender, age, disability, or any other legally protected status.

Operations Coordinator (On-Site in San Francisco) Shine Facility Services is seeking a highly organized and reliable Operations Coordinator to join our headquarters team in San Francisco. This is a full-time, in-office position, Monday through Friday. The operations Coordinator plays a crucial role in supporting our field teams, ensuring accurate scheduling, coordinating payroll workflows, and helping maintain smooth daily operations. About Shine Facility Services Shine Facility Services is a growing Bay Area provider of high-quality commercial janitorial and facility services for offices, medical buildings, labs, and specialized environments. We focus on strong communication, reliable performance, and environmentally responsible practices. We value teamwork, professionalism, and supporting the growth of every employee. Key Responsibilities Scheduling • Own and maintain daily and weekly schedules for field staff • Review schedule changes, call offs, maintenance requests, and coverage needs • Coordinate directly with supervisors and project managers to ensure accurate assignments • Follow through on scheduling items passed from the PM team and verify completion • Maintain clear timeline updates and communicate changes promptly Payroll Coordination • Prepare and review daily timecard items including corrections and missing punches • Coordinate with HR and supervisors to ensure payroll inputs are accurate and timely • Run and reconcile payroll variance reports • Monitor attendance, start/end times, and any schedule-related payroll impacts • Ensure all payroll items are completed within required deadlines Office Operations • Welcome and support employees and visitors with professionalism and warmth • Ensure the office remains neat, organized, and running smoothly • Receive, sign for, and distribute packages and deliveries • Assist with supply inventory, equipment requests, and vendor coordination Communication & Support • Maintain professional communication with supervisors, employees, and clients as needed • Follow up on sick calls, maintenance requests, and security-related updates • Support onboarding coordination as needed • Help reinforce company processes and ensure tasks move through the proper sequence Qualifications • Experience in hospitality, customer service, operations, or office coordination preferred • Strong communication and interpersonal skills • Excellent organization and ability to multitask under pressure • Dependable, proactive, and solutions-oriented mindset • Professional presence and positive attitude Requirements • Must be able to commute to our San Francisco office 5 days per week • Strong attention to detail and accuracy • Ability to stay organized and manage multiple priorities • Clear communicator who follows through and closes loops • Proficiency with Microsoft Office Suite and comfort using scheduling/payroll software. Compensation and Benefits Salary up to $75,000 annually for the right candidate, based on experience and qualifications.Benefits include Medical, Dental, Vision, PTO, and 401(k). To Apply Please send your resume and a brief introduction to ********************************.

**Full-time, Monday-Friday, 9pm-5am** Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Qualifications: Strong written and verbal communication skills Multi-tasking and organizational skills Excellent computer skills and experience working with Microsoft Office Suite Ability to problem solve Strong attention to detail A competitive and career oriented mindset Previous experience in a transportation is preferred High school diploma required Job duties and responsibilities: Verifying and processing driver paperwork Communicate with drivers and terminal management Auditing, reviewing, and verifying documents Data entry Additional tasks/ requirements as needed Benefits package including major medical, dental, vision, 401K and vacation

Key Responsibilities Evaluate and analyze existing vendor contracts to identify cost-saving opportunities. Lead contract negotiations to optimize pricing and terms. Collaborate with internal stakeholders to align contracts with strategic objectives. Conduct benchmarking to ensure competitive pricing and terms. Partner with the finance team to ensure alignment of contract spend with budget goals. Support the development of dashboards and reporting tools to provide insights into contract performance and spend. Contribute to Operational Expenditure (OPEX) budget transparency initiatives. Qualifications Bachelor's degree in finance, Business Administration, or a related field. 7+ years of experience in contract evaluation, pricing, and negotiation. Strong understanding of finance principles and budget management. Exceptional analytical and problem-solving skills. Expertise in Excel and data visualization tools. Excellent communication skills, with the ability to present findings to executive leadership. Ability to work on multiple projects simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment. Effectively collaborate within cross-functional teams. Strengths in communications, both written and verbal, with the ability to work with both technical specialists and senior level management. Able to articulate technical issues to key partners in terms of business risk and effects on desired business outcomes Delivery focused, willingness to perform all tasks required to complete the job, including administrative and documentation-oriented tasks. Preferred Skills Experience in consulting, audits, and software licensing contracts. Knowledge of industry best practices in cost optimization and vendor management. Note : If you are interested please share me your resumes to ********************* or else reach me at **********.

Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed) Term: Full time and Permanent Working hours: 5am - 2pm (Weekend need to be available) Pay Ranges: $21.00/hr to $22.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.

Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for Sales Support in our San Francisco Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: Customer Facing: Facilitate pick-ups and drop-offs Field walk-ins if no sales designer is available Opening and answering door Greeting customers Offering beverage and seating customers Contacting late-appointments Rescheduling appointments Fielding phone calls Showroom Organization Manage packaging supplies, office supplies, and snacks Manage showroom music Manage the local inbox on chat platform Keep showroom clean and organized Creating repair/resize/remake job envelopes Creating envelopes for selected stones after appointments Operations Open and set up studio each morning Handle all inbound and outbound diamond shipments Manage long term memo inventory Manage sample jewelry inventory Printing and bag assembly Main liaison for Gemology Team team for shipments Pick up and drop off packages from Fedex as needed Liaison with Client Care Team regarding last minute pick ups / last minute ships Partnering with Manager to handle any extraneous tasks Communicate with building manager to resolve issues Requirements and Experience: Strong knowledge of fine jewelry styles and trends A keen eye for detail and a high level of empathy and professionalism Ability to work proactively and think creatively to solve problems as they arise Solid organizational skills Ability to multitask and juggle many client requests at once 1 or more years of jewelry experience preferred Extremely detail oriented Ability to read diamond laser inscriptions using jeweler's loupe Excellent communication skills Technologically adept Able to lift up to 15 pounds ~ when required Access to personal vehicle to make daily trips to ship centers to drop off/pick up shipments: current driver's license, motor vehicle safety inspection certificate, and proof of insurance required Job Details: Full time on site role located in San Francisco Office hours are 9AM to 5PM Available schedules: Tuesday - Saturday Benefits Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

The Strategy and Campaign Project and Operations Specialist plays a critical role in supporting the Associate Vice President for University Advancement Strategy and Campaigns (AVP-SC) and the units of Prospect Management and Stewardship within the Strategy and Campaigns department. The position organizes and performs a broad range of complex administrative duties in direct support of the Associate Vice President, and two director level managers. Duties will include but are not limited to taking the lead of high-priority initiatives, with a particular focus on campaign planning and execution, organizational goal setting, cross-divisional initiatives, and internal systems and processes. The Specialist will perform complex administrative, project management, and support functions, ensuring operational efficiency and alignment with university and division-wide strategic goals. The incumbent will manage projects from conception to completion and must be able work under pressure, handling a wide variety of activities with discretion and limited direction. Key Responsibilities * Provide high-level project planning, project coordination and logistical support for the University's comprehensive fundraising campaign * Monitor campaign timelines, track key deliverables across departments and coordinate with internal and external stakeholders to ensure critical milestones are met * Coordinate the execution of division-wide strategic projects and special initiatives led by the Vice President for University Advancement (VPUA) and/or the AVP-SC * Independently research, develop and analyze administrative policies and procedures for cross-divisional operations and internal systems and processes, recommending and evaluating proposed solutions * Organize and prepare materials for meetings, including recording and distributing accurate meeting notes for information flow to relevant stakeholders * Draft, proof and edit campaign and project-related communications, reports and presentation materials at the direction of the AVP-SC * Assist with planning and logistics for major divisional events, meetings, retreats and professional learning opportunities * Serve as a flexible resource to University Advancement departments for time-fixed or short-term project needs, such as data clean-up, event logistics, or policy documentation * Oversee general administrative and operational functions for the Strategy and Campaigns units and department * Oversee budget development and management, expenses, budget allocations and reconciliations for the department, working with the Director of Administrative & Financial Services and the Tower foundation * Process expenses, purchases and travel ensuring compliance with university and foundation policies * Draft and send routine correspondence on behalf of the AVP-SC (e.g., meeting notices, internal communications) and respond to emails, phone calls and messages to ensure timely, professional and appropriate responses to internal and external inquiries * Provide comprehensive calendar management for the AVP-SC, including scheduling complex meetings with high-level internal and external stakeholders (e.g., VPUA, deans, senior administrators) * Organize and prepare travel logistics, including completing travel requests and expense reports * Independently resolves problems and answers queries Knowledge, Skills & Abilities * Ability to communicate with constituents in a professional and respectful manner * Exceptional organizational, planning and time management skills, with the ability to handle multiple, competing work priorities in a fast-paced environment * Strong oral and written communication skills, including the ability to compose, edit and appropriately format professional correspondence and reports * Advanced ability to coordinate projects, track details accurately, and meet established deadlines * Ability to troubleshoot and proactively resolve common office administration problems and research, develop, analyze and implement procedures * Knowledge of budget management, expense tracking and financial reconciliation processes * Proficiency with Google Workspace applications, Microsoft Office Suite (Word, Excel, PowerPoint) and other software applications, including design, calendar and database management systems * Excellent customer service skills and the ability to communicate professionally and respectfully with a diverse group of constituents, including executive leadership, faculty, staff and major donors * Ability to manage and maintain highly confidential records and sensitive information with utmost discretion and professionalism * Knowledge and ability to analyze, interpret, compile, apply, integrate, and present complex data and information * Knowledge and ability to independently manage and implement complex projects Required Qualifications * A bachelor's degree and/or equivalent training * Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications * Three or more years of experience in project management or high-level administrative support in a complex organizational setting * Experience working in a university advancement/fundraising environment, particularly with campaign management and fundraising operations * Experience supporting senior-level staff and managing highly confidential information * Experience handling administrative issues involving the study, analysis and/or evaluation leading to the development or improvement of administrative policies, procedures, practices or programs Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,927/month - $7,207/month (Step 10 - Step 12) CSU Salary Range: $5,797/month - $8,445/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: December 8, 2025 through December 22, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 08 2025 Pacific Standard Time Applications close:

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Position Pay Range: $24-$27/HR Responsibilities The Specialist, North American Cross-Dock Operations, is responsible for maintaining the expected service level of all EFW shipments, updating shipments with the most accurate and timely status, and ensuring the quality of service provided to EFW customers. The Specialist, North American Cross-Dock Operations will also assist with the day-to-day activity of the dock as well as the integrity of freight and warehouse operations. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Track, trace, and monitor Estes Forwarding shipments and update the status with complete notes. Perform clerical processes related to the Estes Forwarding business. Process routine customer information in support of transportation, billing, and/or collection efforts. Monitor the Web, fax, and voice mail for service provider updates. Maintain data for specific customers, markets, products, and/or processes as required. Assist and support coordinators, supervisors, and managers with various business needs. Communicate to Estes Forwarding Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure. Confirm charges from service providers as needed. Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate. Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing. Support and promote company core values. Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment. Read work orders or receive oral instructions to determine work assignments or material or equipment needs. Regular attendance is required. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Must be able to work flexible shifts. Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications. Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas, and appreciating others' efforts. Maintain stable performance under pressure or opposition; handle stress in a manner that is acceptable to others and the organization. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Ability to effectively present information and respond to questions from groups of customers and employees. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION The position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation or Freight Forwarding industry preferred. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. The employee is intermittently required to stand, walk, and reach with hands and arms. The employee must be capable of individually lifting a minimum of 30 lbs. and team lifting a minimum of 70 lbs. The employee is often required to exert maximum muscle force to lift, push, pull, or carry objects repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. The employee is frequently required to bend, stretch, twist, or reach with your body, arms, and/or legs. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee is required to see details at close range (within a few feet of the observer) and at a distance. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. However, while performing the duties of this job, the employee is regularly on the dock exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme cold and/or heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US.The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience. **Required Skills:** Business Messaging Specialist Responsibilities: 1. Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant 2. Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers 3. Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes 4. Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business 5. Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience 6. Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings 7. Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities **Minimum Qualifications:** Minimum Qualifications: 8. 8+ years of enterprise sales and business experience 9. Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers 10. Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction 11. Analytical and problem-solving experience with large-scale systems 12. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership 13. Bachelor's degree 14. Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology **Public Compensation:** $129,000/year to $187,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Business Specialist / Strategic Technical Program Leader Job Type: C2C | Onsite Pay Rate: $68/hr Industry: Information Technology / Business Analysis & Program Leadership Job Description We are seeking a Business Specialist with strong expertise in data analysis, business analysis, and Agile methodologies. The role focuses on analyzing business needs, supporting strategic initiatives, and delivering projects using Agile frameworks. The position also involves stakeholder collaboration, requirement analysis, and contributing to process optimization and decision-making through data-driven insights. Responsibilities Conduct data analysis to generate insights and support business improvements. Work with stakeholders to understand business requirements and translate them into actionable specifications. Utilize Agile methodologies (Scrum/Kanban) to manage project activities and ensure timely delivery. Collaborate with cross-functional teams to drive alignment and track project progress. Support execution of business strategies through analytical inputs and recommendations. Identify opportunities for process optimization and implement efficiency improvements. Establish governance frameworks and decision-making cadences to support program objectives. Develop long-term strategic roadmaps and short-term execution plans with engineering and cross-functional teams. Lead and manage large-scale technical programs including custom web applications, IBM Tririga integrations, API development, and AI/ML initiatives. Provide strong technical program leadership, ensuring quality, scalability, risk mitigation, and stakeholder satisfaction. Prepare reports, dashboards, and presentations to communicate program status, risks, and outcomes. Oversee web application and API development efforts aligned with overall IWMS strategy. Guide AI/ML model implementation to enhance automation and decision-making. Ensure high-quality releases and monitor performance, scalability, and stability. Identify risks proactively, create mitigation plans, and ensure timely resolutions. Required Qualifications Proficiency in data analysis techniques and business analysis methods. Hands-on experience with Agile methodologies (Scrum/Kanban). Strong communication and interpersonal skills for stakeholder engagement. Ability to think critically, solve problems, and support strategic decisions. Bachelors or Masters degree in Computer Science, IT, Engineering, or related field. 15+ years of experience in Technical Program Leadership or similar roles. Experience managing custom web apps, AI/ML models, and APIs at scale. Prior consulting experience preferred. Agile certification (e.g., PMI-ACP) preferred but not mandatory.

blah blah blah In this role, your primary function will be to partner with AEs and Sales Leadership to design and build sales processes. You will partner cross-functionally to determine business priorities and align resources to accelerate revenue growth. You will help scale the end to end selling process to minimize friction and maximize efficiency. The ideal candidate will have a proven track record in these areas and have experience implementing and managing sales tools and processes in a dynamic environment. The perfect person would be skilled in both Salesforce and Excel. Responsibilities: Lead execution of multi-functional projects from ideation to close that directly impact new business, customer success, and retention Provide support with territory alignment, account segmentation, & quota achievement Develop models to help analyze the health of the business including sales forecasting, pipeline generation & coverage, customer utilization, etc. Focus on helping the revenue teams use Salesforce (SFDC) to understand post sale activities and measure success and key performance metrics Work with our GTM teams to understand sales and customer success motions and how we can optimize Salesforce to make them more successful Be hands-on with all basic administrative functions including user account maintenance, creating custom objects, custom fields, formula fields, validation rules, custom list views and other content of intermediate complexity Leverage external Salesforce consulting resources where necessary Skillset: Experience building out business processes on SFDC that maximize usability of the platform and ensure data integrity 5+ years experience as an admin or developer on SFDC platform Consistent record of working with leadership teams to implement complex business requirements within Salesforce and third party applications Detailed understanding of custom objects, fields, validation rules, workflow rules, process flows, and visual workflow-and knowledge of which situations are appropriate for each blah blah blah

Control Risks is hiring a Business Resilience Specialist to support a Fortune 50 client of ours in their Crisis Management and Business Resilience space. This position will help with the overall delivery business resilience, through crisis management strategy and risk planning activities at the global/corporate level. The candidate will be expected to bring a strategic perspective to business resilience development and delivery. Supported by experience in project management, crisis, business continuity with corresponding program development experience. Be able to communicate in a manner that can help influence change through fast paced delivery. What you'll do: Collaborate closely with stakeholders to create, implement, and refine comprehensive crisis management plans that align with organizational objectives and industry best practices. Conduct engaging simulations and tabletop exercises that not only test existing strategies but also foster a culture of preparedness across the organization. Perform thorough assessments of potential impacts and risks to critical business functions, providing insights that lead to actionable improvement plans. Work hand-in-hand with various teams to identify gaps and drive strategic initiatives that bolsters both operational and tactical response capabilities. Prepare detailed and visually engaging reports that summarize testing activities, insights gained, and recommendations for future enhancements. Support a variety of initiatives and projects aimed at improving the organization's overall resilience posture, championing innovation at every turn. Requirements Proven experience (2-4 years) in Business Continuity, Crisis Management, or related disciplines. Bachelor's degree in a relevant field; advanced degree or certifications in Crisis Management or Business Continuity is a plus. Strong understanding of BCM governance frameworks and operational risk management. Ability to communicate effectively and engage with stakeholders at all levels of the organization. A keen eye for detail, with strong organizational and project management skills. Experience in conducting risk assessments and developing response strategies and protocols. Creative thinking and problem-solving skills, with a proactive approach to identifying and addressing potential challenges. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. The base salary range for this position in California is $100,000-110,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit **************

In this role, your primary function will be to partner with AEs and Sales Leadership to design and build sales processes. You will partner cross-functionally to determine business priorities and align resources to accelerate revenue growth. You will help scale the end to end selling process to minimize friction and maximize efficiency. The ideal candidate will have a proven track record in these areas and have experience implementing and managing sales tools and processes in a dynamic environment. The perfect person would be skilled in both Salesforce and Excel. Responsibilities: Lead execution of multi-functional projects from ideation to close that directly impact new business, customer success, and retention Provide support with territory alignment, account segmentation, & quota achievement Develop models to help analyze the health of the business including sales forecasting, pipeline generation & coverage, customer utilization, etc. Focus on helping the revenue teams use Salesforce (SFDC) to understand post sale activities and measure success and key performance metrics Work with our GTM teams to understand sales and customer success motions and how we can optimize Salesforce to make them more successful Be hands-on with all basic administrative functions including user account maintenance, creating custom objects, custom fields, formula fields, validation rules, custom list views and other content of intermediate complexity Leverage external Salesforce consulting resources where necessary Skillset: Experience building out business processes on SFDC that maximize usability of the platform and ensure data integrity 5+ years experience as an admin or developer on SFDC platform Consistent record of working with leadership teams to implement complex business requirements within Salesforce and third party applications Detailed understanding of custom objects, fields, validation rules, workflow rules, process flows, and visual workflow-and knowledge of which situations are appropriate for each

Job Description Develop and execute pricing strategies based on product line and business objectives. Analyze market trends and competition to develop pricing strategies that align with company goals and revenue targets. Analyze market trends and competitive landscape to optimize pricing opportunities Monitor pricing performance and adjust strategies as needed to maintain profitability. Adjust prices based on market demand and product lifecycle stage Conduct cost analysis and support pricing negotiations with suppliers and partners Collaborate with sales, products, supply chain, procurement, engineering teams and internal stakeholders to develop pricing proposals and conduct market research. Generate reports and presentations on pricing performance and recommendations for improvement. Identify opportunities for cost reduction and pricing optimization in the supply chain. Stay current on industry trends and changes in market dynamics that may impact AMAX's pricing strategy. Requirements Bachelor's degree in business, finance, or a related field 3+ years of experience in pricing, product management, or related analytical field. Computing hardware industry Ability to analyze complex data and provide meaningful insights Knowledge of pricing methodologies and strategies Exceptional attention to detail and organizational skills Strong communication and collaboration skills Experience with Excel, data analysis tools and pricing software solutions. Preferred Qualification: Experience in the B2B computing hardware industry. Tech-savvy. Demonstrate knowledge in software, hardware, servers, accelerated computing technologies, data storage, and networking Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) Flexible spending account Commuter benefits Disability insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.

Job DescriptionBenefits: 401(k) Bonus based on performance Employee discounts Opportunity for advancement At Just Junkin, we are looking for an experienced Salesperson to join our team. This position combines sales expertise with junk removal services. As a Sales & Junk Removal Specialist, your primary responsibility will be to sell our services to customers while assisting with the physical junk removal process. We will provide comprehensive training to ensure you're well-equipped with the skills needed for junk removal, but your focus will be on driving sales and providing excellent customer service. Total Compensation: $16.50 - $35.00 per hour, which encompasses commission on sales, Hourly rate, tips, and performance-based incentives! The more you sell, the more you makeour commission structure rewards top performers! Key Responsibilities: Lead the sales process by engaging with potential customers, assessing their needs, and offering customized junk removal solutions. Drive revenue by upselling additional services and maximizing sales opportunities on every job. Provide exceptional customer service by ensuring clients are satisfied with the junk removal process and feel confident about your recommendations. Assist with junk removal by safely loading and unloading items from homes, offices, and other buildings. Represent Just Junkin professionally by maintaining positive interactions with clients, building rapport, and promoting repeat business. Operate junk removal trucks and assist in sorting materials for recycling, donation, or proper disposal. Follow all safety protocols and ensure that jobs are completed efficiently and safely. Skills and Qualifications: Previous sales experience is required, ideally in outside sales, customer service, or a related field. A proven ability to meet and exceed sales goals. Comfortable working in a customer-facing role with the ability to engage and influence clients positively. Ability to lift and carry heavy items (50 lbs. or more), and work in various weather conditions. Reliable transportation to and from the office. Strong communication skills and the ability to build rapport quickly. Must be willing to submit a background check. Eligible to work in the United States. Additional Information: Schedule: Monday - Friday and weekends. Job Types: Full-time, Part-time Expected Hours: 16 40 hours per week Shifts Available: Day shift, 8-hour shifts What You'll Get: Competitive compensation plus commission-based pay, tips, and performance-based incentives. 401(k) options to help you plan for your future. On-the-spot offers and weekly new hire orientations for quick onboarding. Flexible schedules Choose full-time, part-time, or weekends only. Sales and Junk Removal Training Well equip you with the skills needed to excel in both sales and junk removal operations. Career advancement opportunities Start here, grow with us! Make a difference We donate a large portion of the junk we recover to local charities and recovery homes. Be part of a fun, safe, and winning team with opportunities to build leadership skills and contribute to a growing business. Benefits: Flexible schedule Paid training 401(k) options Career growth opportunities Pay: $16.50 - $35.00 per hour (Commission, Hourly, tips, and incentives)

Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US.The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience. **Required Skills:** Business Messaging Specialist Responsibilities: 1. Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant 2. Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers 3. Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes 4. Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business 5. Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience 6. Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings 7. Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities 8. Focus on winning new logos for the US Business Messaging Market **Minimum Qualifications:** Minimum Qualifications: 9. 6+ years of enterprise sales and business experience 10. Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers 11. Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction 12. Analytical and problem-solving experience with large-scale systems 13. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership 14. Bachelor's degree 15. Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology **Public Compensation:** $105,000/year to $152,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job Type: C2C | Onsite Pay Rate: $68/hr Industry: Information Technology / Business Analysis & Program Leadership Job Description We are seeking a Business Specialist with strong expertise in data analysis, business analysis, and Agile methodologies. The role focuses on analyzing business needs, supporting strategic initiatives, and delivering projects using Agile frameworks. The position also involves stakeholder collaboration, requirement analysis, and contributing to process optimization and decision-making through data-driven insights. Responsibilities Conduct data analysis to generate insights and support business improvements. Work with stakeholders to understand business requirements and translate them into actionable specifications. Utilize Agile methodologies (Scrum/Kanban) to manage project activities and ensure timely delivery. Collaborate with cross-functional teams to drive alignment and track project progress. Support execution of business strategies through analytical inputs and recommendations. Identify opportunities for process optimization and implement efficiency improvements. Establish governance frameworks and decision-making cadences to support program objectives. Develop long-term strategic roadmaps and short-term execution plans with engineering and cross-functional teams. Lead and manage large-scale technical programs including custom web applications, IBM Tririga integrations, API development, and AI/ML initiatives. Provide strong technical program leadership, ensuring quality, scalability, risk mitigation, and stakeholder satisfaction. Prepare reports, dashboards, and presentations to communicate program status, risks, and outcomes. Oversee web application and API development efforts aligned with overall IWMS strategy. Guide AI/ML model implementation to enhance automation and decision-making. Ensure high-quality releases and monitor performance, scalability, and stability. Identify risks proactively, create mitigation plans, and ensure timely resolutions. Required Qualifications Proficiency in data analysis techniques and business analysis methods. Hands-on experience with Agile methodologies (Scrum/Kanban). Strong communication and interpersonal skills for stakeholder engagement. Ability to think critically, solve problems, and support strategic decisions. Bachelors or Masters degree in Computer Science, IT, Engineering, or related field. 15+ years of experience in Technical Program Leadership or similar roles. Experience managing custom web apps, AI/ML models, and APIs at scale. Prior consulting experience preferred. Agile certification (e.g., PMI-ACP) preferred but not mandatory.

Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US.The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience. **Required Skills:** Business Messaging Specialist Responsibilities: 1. Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant 2. Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers 3. Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes 4. Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business 5. Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience 6. Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings 7. Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities **Minimum Qualifications:** Minimum Qualifications: 8. 8+ years of enterprise sales and business experience 9. Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers 10. Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction 11. Analytical and problem-solving experience with large-scale systems 12. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership 13. Bachelor's degree 14. Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology **Public Compensation:** $129,000/year to $187,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.