Operations specialist jobs in South San Francisco, CA - 810 jobs
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Envoy Inc. 4.4
Operations specialist job in San Francisco, CA
A leading workspace management technology firm in San Francisco seeks an experienced candidate for quote to cash operations. This role involves managing the invoicing process, collaborating with teams, and providing excellent customer service. The ideal candidate has over 3 years of relevant experience, preferably in a SaaS environment, and a degree in Accounting. The position requires proficiency in Chargebee and excellent organizational skills, with a hybrid work model offered.
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$51k-82k yearly est. 4d ago
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Marketing Operations & Analytics Associate
Blackhornvc
Operations specialist job in Palo Alto, CA
A prominent technology firm in California is seeking a detail-oriented Jr. Marketing Associate. This role involves planning events, tracking marketing metrics, and creating social media content to enhance brand visibility. Ideal candidates will have 2-3 years of marketing experience, strong analytical skills, and a bachelor's degree in a related field. Join us to help revolutionize utility companies' marketing efforts through innovative strategies.
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$46k-94k yearly est. 2d ago
People Ops Specialist
Hayden Ai
Operations specialist job in San Francisco, CA
About Us
At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.
From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.
Job Summary:
As a People Team Specialist, you will be a key member of our People Operations team, driving operational excellence and helping to deliver an outstanding employee experience from onboarding through offboarding. You will balance operational excellence and empathy while managing critical programs in compliance, compensation, and engagement events that bring our culture to life.
This is a dynamic role for someone who thrives in the details but never loses sight of the people behind the process. You will help us build systems that are efficient, scalable, and people-centered.
This position is based in San Francisco and follows a hybrid schedule, with a requirement to be in the office at least three days per week to collaborate with team members and engage in person with employees.
Responsibilities:
Employee Lifecycle Operations
Manage seamless onboarding and offboarding processes that reflect our culture and values.
Coordinate with IT, Finance, and Hiring Managers to ensure all onboarding/offboarding logistics, including equipment, system access, and communications, run smoothly.
Compliance & Data Integrity
Maintain accurate employee data in HR systems, ensuring compliance with company policy and employment regulations.
Support audits, reporting, and documentation related to employment, immigration, and compensation compliance.
Compensation & Total Rewards Support
Assist in administering compensation programs, including salary reviews and benchmarking efforts.
Partner with People Leadership and Finance to ensure alignment with Radford leveling and market data.
Events & Engagement
Plan, coordinate, and execute company-wide and team-level events, both virtual and in-person, that strengthen connection and culture.
Lead logistics and coordination for All Hands meetings, including scheduling, agenda management, content collection, and post-event follow-up.
Partner with internal stakeholders to manage event logistics, communications, and budgets.
Support recognition and engagement initiatives that celebrate employee milestones and foster belonging.
Project Planning & Continuous Improvement
Lead or contribute to People Ops projects that improve efficiency, data accuracy, and the employee experience.
Create and maintain process documentation, workflows, and playbooks.
Identify opportunities for automation and system optimization.
Required Qualifications:
3-5 years of experience in People Operations, HR, or a related field.
Strong working knowledge of HR processes, compliance standards, and people systems such as HRIS or ATS.
Proven ability to manage complex logistics and deliver high-quality employee events, including All Hands meetings.
Requires intermediate proficiency in Microsoft Excel as a minimum, including the ability to use formulas, pivot tables, charts, and functions like VLOOKUP/XLOOKUP for reporting and data analysis. Candidates should be comfortable cleaning and managing data, applying conditional formatting, and generating people-related reports.
Proficiency with Mac OS and Google Workspace (Docs, Sheets, Slides, Drive, Calendar, etc.) is required.
Exceptional attention to detail and organizational skills.
Collaborative communication style with the ability to work cross-functionally and maintain confidentiality.
A creative and continuous improvement mindset with a focus on making processes smoother, smarter, and more engaging.
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$49k-80k yearly est. 22h ago
Sales Strategy & Operations - Government and Education
Openai 4.2
Operations specialist job in San Francisco, CA
About the team
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission.
This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.
In this role, you'll:
Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans
Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
Partner closely with technical teams to implement processes systematically.
Work closely with the data team to ensure data accuracy and availability for revenue-related activities.
You might thrive in this role if you have:
7+ years experience in revenue operations or strategy at a high-growth, technology company
Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector
Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international)
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Experience building territories, comp plans, and setting quotas for GTM teams
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$84k-127k yearly est. 22h ago
Lab Operations Specialist
Insight Global
Operations specialist job in Berkeley, CA
Title: Lab OperationsSpecialist
Duration: 1 year contract with extensions and conversions
Shift: Tuesday - Saturday OR Sunday- Thursday
Required Skills & Experience
Prior experience in pharmaceutical and GMP-compliant manufacturing.
Knowledge of SAP is a significant advantage.
Familiarity with GMP, GDP, and environmental monitoring practices is required.
Hands-on experience with Class B, C, and D gowning procedures is highly preferred.
Job Description
We are seeking a dedicated Lab OperationSpecialist to support the general upkeep and operations of Building 69. This role involves ensuring GMP compliance, maintaining audit readiness, and supporting environmental monitoring activities. The ideal candidate will have experience in pharmaceutical manufacturing, familiarity with analytical equipment, and knowledge of Class B, C, and D gowning standards.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$49k-80k yearly est. 1d ago
Operational Specialist
Air India Limited
Operations specialist job in San Francisco, CA
Job Purpose
To support the management and execution of Air India's cargo operations for the region, ensuring alignment with the commercial objectives, focusing on operational and service delivery whilst meeting global standards of safety, efficiency, and customer satisfaction.
To assist in various facets of international operations, including GHA contract management, compliance with international regulatory requirements, oversight of SLA's and key operational matrices.
Key Accountabilities
Monitor SLA's, ground contracts management and liaise with the GSA customer service team and compliance team to ensure performance in line with commercial targets.
Draft and communicate policies and KPIs to be tracked for operations, customer service and compliance basis best practice industry standards.
Monitor CRM trends and build market intelligence to identify emerging opportunities and gaps the organization could capitalize on
Develop strategies to reduce operational costs including handling damages and improve cycle time.
Ensure compliance with operating process standards and external government regulations.
Support and ensure full compliance in safety, security and work health and safety regulatory requirements.
Skills Required for the role.
Communication and Interpersonal Skills
Team Collaboration and Adaptability
Analytical and Problem-Solving Abilities
Willingness to Learning
Knowledge of International Cargo Operations
Regulatory and Compliance Acumen
Key Interfaces
Internal Interfaces
RCM- Report directly and provide regular updates on operational activities and compliance issues.
Head International- Operations- Coordinate on budgeting, financial planning, and staffing for international operations.
Commercial and Sales- Support in aligning operational capabilities with international sales strategies and customer service initiatives.
External Interfaces
International Regulatory Authorities- Assist in liaising with regulatory bodies to ensure compliance with cargo handling regulations.
Service Providers and Ground Handling Agents- Help manage relationships and oversee contract execution with international service providers.
Educational Requirements
Minimum Education Requirement
Bachelor's degree in management, Operations, Economics, or related fields.
Experience Requirement:
Minimum Experience
5-7 years of experience in operations and customer service, with at least 5 years at a supervisory
Desired Experience
+10 years of experience in operations and customer service supervisory roles
$49k-80k yearly est. 22h ago
Operations Specialist
K2 Pure Solutions
Operations specialist job in Pittsburg, CA
K2 Pure Solutions, founded in 2010, is a Chlor-Alkali Manufacturer operating inherently safer technology to produce chemicals such as bleach for water disinfection in the surrounding Northern California communities. Bleach is the modern, preferred water treatment chemical displacing chlorine throughout the world. K2 Pure Solutions produces bleach onsite from nothing but salt, water, and electricity eliminating the danger and risk of a chlorine railcar release into communities trans-America. Other chlor-alkali products produced by K2 Pure Solutions include chlorine, hydrogen, hydrochloric acid, and caustic soda.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for their assigned area to ensure there are no immediate or potential plant problems that threaten safety or production.
• Ensures work requests are issued for items to be worked on.
• Makes sure maintenance work is performed per procedure and standards.
• Maintains an electronic log on K2 database that describes plant issues and work that was performed on specific pieces of equipment.
• Works with the operators to develop their area knowledge and operating skills.
• Audit work permits to ensure that that they are being followed correctly.
• Audit Lock out tag out and provides feedback to the operators on any deficiencies.
• Audit weekly, monthly, yearly check sheets (pump swaps, car seal list safety shower checks etc.) and report those findings to the operations manager.
• Assign and assist operators in outage planning. (LOTO, clearing, etc.)
• Assigns housekeeping duties and ensures assigned housekeeping is performed.
• Coordinates and assists with procedure development and review.
• Continuously look for opportunities for improvement in their assigned areas.
• Assist or take on ownership of updating and creating procedures where gaps exist in current operating discipline and procedures.
• Assist operators and engineers with troubleshooting plant process issues.
• Active participant in department EH&S program, including spending time in field with other team members coaching and providing feedback regarding implementation of EHS programs and policies.
• Assist and participate in RCIs in area of responsibility.
• Strives to promote and create a positive working environment.
• Participates in the monthly safety council meetings.
• Is a member of the technical staff on-call team. COMPETENCIES Leadership:
• Willingly shares operations experience across the organization.
• Uses experience for problem analysis and problem solving and coaches others in this area.
• Displays a high standard of personal excellence including safe work behaviors, and ability to coach and mentor others. Communication:
• Interfaces professionally across the organization.
• Ability to explain material in a way that fits each individual. Page 2 of 2
• Fluent in English. Teamwork:
• Works effectively in a self-directed team environment. EXPERIENCE
• 10+ years of experience in Chlor-Alkali operations.
• Basic skills/experience with Microsoft Word, Excel, PowerPoint, Outlook (or willingness/ability to learn).
• Maintenance and Lab knowledge is a plus. PHYSICAL DEMANDS OF JOB
• Ability to work at heights, in confined spaces, and climb ladders.
• Able to work for extended periods, outdoors and in all weather conditions.
• Lift a minimum of 50 pounds.
Company Benefits
• Subsidized medical, dental, and vision insurance
• Medical and dependent care FSA options
• 401k company matching with immediate vesting
• 8 company paid holidays plus 2 floating holidays of your choice
• Employer paid 1x annual life insurance
• Paid sick leave
• Paid vacation that increases with years of service
• Regular social events for employee & employee's family
Salary Range
-
The starting base pay for this role is between 160K - 190K annually at the time
of posting. The actual base pay depends on many factors, such as education,
experience, and skills. Base pay is only one part of K2 Pure Solution's
competitive total compensation package that can include strong benefits, perks
and bonuses. The base pay range is subject to change and may be modified in the
future.
$49k-80k yearly est. 1d ago
SAP - Quality Management - QM - Senior - Consulting - Location OPEN
Ernst & Young Oman 4.7
Operations specialist job in Palo Alto, CA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
The opportunity
We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making.
Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities.
Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs.
Perform field and value mappings associated with data conversion efforts.
Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete.
Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
Work on the development training materials incorporating requirements and deliver end user training or ‘train the trainer' workshops according to the training plans/schedules.
Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations.
Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success.
Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.
Skills and attributes for success
To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact:
Strong analytical and decision-making abilities.
Proficiency in technology business requirements definition and analysis.
Experience in system configuration design and technology cost-benefit analysis.
Ability to manage client relationships and communicate with impact.
To qualify for the role, you must have
A bachelor's degree.
Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
Strong technical skills in application functional design.
Expertise in technology business requirements definition, analysis, and mapping.
Capacity for critical thinking and complex problem-solving.
Strong written and verbal communication, presentation, client service and technical writing skills.
Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.
Ideally, you'll also have
Prior consulting industry experience or deep functional experience.
SAP certification(s).
Experience with at least one full cycle implementation of your core module.
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
#FY26SAP
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$122.9k-213.4k yearly 22h ago
Senior Business Process Specialist - Biospecimen
Concord 4.2
Operations specialist job in Fremont, CA
Location: Bay Area, CA (On-site). This role will require traveling to the Santa Clara and Tucson offices.
Employment Type: Contract (W-2 Hourly or C2C).
Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $75/hr W-2 Hourly.
About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
About the Role
We are seeking an experienced Process & Business Analyst with strong biospecimen management expertise to support the implementation and strategic adoption of a new Biospecimen Acquisition and Management platform across global molecular diagnostics teams.
This role requires someone who is comfortable engaging with senior leadership, can operate strategically, and is also able to get hands-on with process design, requirements gathering, documentation, change management, and stakeholder alignment. You will play a critical role in shaping how this new tool is used across the organization and influencing ownership and workflows moving forward.
Candidates must have
hands-on, inside-the-lab experience.
Key Responsibilities
Own end-to-end biospecimen acquisition, data management, and/or biorepository management activities.
Collaborate across global teams to ensure biological material needs are clearly defined, documented, communicated, and met.
Work closely with stakeholders, including Procurement, Legal, Safety, Quality, and Imports/Exports.
Participate in internal and external project meetings and provide regular updates.
Maintain compliance with biospecimen processes and ensure accurate documentation.
Manage information in validated Laboratory Information Management Systems (LIMS) in alignment with GxP standards.
Identify and manage project issues, risks, and changing priorities.
Support audit readiness for Safety, Quality, and Regulatory requirements.
Leverage scientific expertise to influence decisions affecting project deliverables.
Provide guidance, mentorship, and training to junior team members.
Key Task Areas
Biospecimen Acquisition:
Design, plan, and implement moderately complex sample acquisition strategies.
Develop collection contracts and scopes of work.
Monitor acquisition progress, resolve discrepancies, and maintain documentation.
Ensure compliance with GCP, GLP, quality standards, and ethical regulations.
Data Management:
Manage biospecimen data transfers, entry, review, validation, and consistency checks.
Work within validated databases, ensuring accuracy and adherence to standards.
Collaborate on data standardization initiatives.
Act as a power user for key IT systems and support LIMS change cycles.
Biorepository Management:
Oversee biological material processing, shipment, inventory, discrepancies, and retrievals.
Lead planning and execution of biorepository projects.
Ensure compliance with permitting, import/export, and safety requirements.
Qualifications
5+ years of experience in biospecimen acquisition, biobanking, clinical trial management, interfacing with stakeholders, and/or project management.
Bachelor's degree in a biological discipline or related field. A Master's degree in a biological discipline is highly desired.
Experience in research, diagnostics, pharmaceutical, CRO, or medical device industry.
Experience in the use of LIMS or other validated systems.
Prior data management experience in the diagnostics, pharmaceutical, or medical device industry preferred.
Experience with GLP/GCP requirements and awareness of the ethical considerations for the use of biological samples
Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area
Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.
Good organizational, written, and verbal communication skills, including excellent data handling skills, meticulous, proficient with MS Office and Google suite.
Experience in handling biological specimens & willingness to work with potentially infectious biological material.
Knowledge and skill in inventory management.
Must be able to lift 30lbs, work in a cold environment with limited daylight, stand for long periods of time, and climb ladders.
What We Offer (W2 Employment)
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
$60-75 hourly 3d ago
Sales Operations
Meter 4.1
Operations specialist job in San Francisco, CA
Meter has plans for ambitious growth and is investing heavily in growing the Sales team. To support that growth, we need to hire our first Sales Operations team member to partner with Sales leadership to own the function and lay the foundation for scalable and high-performing sales execution.
This role will directly influence how Meter's go-to-market engine operates and evolves as we grow.
What success looks like
In the first 6 months, you will:
Design and launch scalable sales workflows, from lead assignment through close, to support growing headcount and opportunities.
Operationalize our forecasting and pipeline reporting by building dashboards and processes that deliver visibility (e.g., pipeline health, win rates, velocity).
Partner effectively across Sales, Marketing, Finance, and Product to provide analytical insights, optimize territory planning, quota structure, and resource allocation.
Identify and eliminate process bottlenecks (e.g., data gaps, hand-off friction, inaccurate pipeline) to improve sales efficiency.
Implement new programs, platforms and software to improve sales efficiency, data collection, analysis and reporting.
Establish process governance (cadences, dashboards, workflows) for consistent execution and continuous improvement.
What your day will look like
Collaborate with Sales leadership to understand end-to-end revenue engine goals and challenges.
Build, refine, and maintain dashboards and reports for leaders and reps (via Salesforce, BI tools, etc.).
Develop clear, repeatable playbooks for forecasting, quota planning, territory design, and deal execution.
Work cross-functionally to ensure sales processes integrate smoothly with marketing campaigns, product launches, and finance forecasts.
Conduct root-cause analyses on opportunity slippage, pipeline gaps, or forecasting variances, while driving corrective actions.
Establish and lead operational rhythms (e.g., weekly pipeline reviews, forecast meetings, and deal desk sessions).
Who you are
You bring 5+ years of hands-on Sales Operations experience, ideally in high-growth SaaS or infrastructure businesses - networking is an even bigger plus.
You're equally strategic and tactical-skilled at diagnosing business problems and building efficient ops systems from the ground up.
You've successfully implemented sales frameworks (e.g., forecasting, territory/quota design) and improved funnel efficiency.
You're fluent in Salesforce and can build dashboards with BI or analytics tools (e.g., Tableau, Looker, Excel).
You have a collaborative mindset and the ability to align stakeholders across Sales, Marketing, Finance, and Product.
You thrive in ambiguity-comfortable defining processes where none exist-yet deliver results with speed and rigor.
Bonus if you have experience working with partner-driven or network-infrastructure go-to-market models, and know what it means to scale through channels.
Why Meter?
The internet runs the world. Every purchase you make, video call you join, it's all packets flowing through networks. But those networks haven't changed for decades. They're brittle, complex, and surprisingly hard to set up in an enterprise space.
We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive.
Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility.
Compensation
The estimated base salary range for this role is $160,000 - $190,000.
Additionally, this role is eligible to earn commissions and to participate in Meter's equity plan.
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$65k-80k yearly est. 4d ago
Overnight Operations Clerk
Universal Logistics Holdings, Inc. 4.4
Operations specialist job in Oakland, CA
**Full-time, Monday-Friday, 6:30pm-3am**
Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.
Qualifications:
Strong written and verbal communication skills
Multi-tasking and organizational skills
Excellent computer skills and experience working with Microsoft Office Suite
Ability to problem solve
Strong attention to detail
A competitive and career oriented mindset
Previous experience in a transportation is preferred
High school diploma required
Job duties and responsibilities:
Verifying and processing driver paperwork
Communicate with drivers and terminal management
Auditing, reviewing, and verifying documents
Data entry
Additional tasks/ requirements as needed
Benefits package including major medical, dental, vision, 401K and vacation
$33k-41k yearly est. 22h ago
Operations Coordinator
Renew Medic
Operations specialist job in Antioch, CA
Renew Medic is a professional cabinet solutions company with a focus on delivering exceptional craftsmanship and personalized services in both residential and commercial settings. Evolving from Furniture Medic , we provide a range of cabinet services including repairs, restoration, and custom designs. Trusted by homeowners, insurance professionals, builders, and manufacturers, we are a go-to partner for cabinet restoration and transformation. With decades of experience, Renew Medic is dedicated to delivering high-quality solutions that meet the unique needs of our clients.
Role Description
This is a full-time, on-site role located in San Leandro, CA, for an Operations Coordinator. The Operations Coordinator will oversee daily operational processes, provide administrative support, and ensure efficient functioning of company workflows. Key responsibilities include managing customer service interactions, coordinating between teams and external partners, analyzing and improving operational procedures, and maintaining accurate records. Effective communication and collaboration with internal and external stakeholders will be vital for success in this role.
Qualifications
Operations Management and Administrative Assistance skills to manage workflows, schedules, and documentation
Strong Communication and Customer Service skills for effective interaction with clients, team members, and external partners
Sound Analytical Skills to assess operations, identify areas for improvement, and implement solutions
Proficiency with relevant office software, organizational tools, and data management systems
Ability to multitask, prioritize responsibilities, and work in a fast-paced environment
Previous experience in an operations or administrative role is preferred
$39k-62k yearly est. 3d ago
Vehicle Service Specialist
Henley Companies 4.0
Operations specialist job in San Francisco, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part‑time job with flexible hours, or a full‑time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self‑made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high‑school grad, a well‑seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on‑the‑job training
No late evenings - Most locations close by 7pm
Competitive pay set at $24.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper‑level management started out in an entry‑level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem‑solving skills
Strong customer service and communication skills
Ability to work in a fast‑paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Must have reliable transportation.
Essential Functions
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an “all‑inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E‑Verify program.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$24 hourly 22h ago
L2 Support Operation Specialist
Infostride
Operations specialist job in Mountain View, CA
The L2 Support OperationsSpecialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team.
This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules.
The L2 Support OperationsSpecialist handles:
Queue monitoring for inquiries and dispatch a ticket to the appropriate person
Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT
14:20-14:40pm Daily sync with a queue manager in JST
Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related
If needed, assign a ticket to an appropriate person or a lead in that team
Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call)
Analyze the data and Improve operational processes and operations
Work with Service Manager to keep the queues healthy and improve processes
Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills)
Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process.
Required Skillsets
Experience in ITSM / Incident & Problem Management for +3 years
Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation)
Ability to distinguish and handle technical vs. non-technical issues
Familiarity with mobile applications, connected services, or automotive software
Strong triage, prioritization, and coordination skills
Clear written and verbal communication skills
English required
Japanese preferred
Ability to work calmly in a fast-paced, operational environment
Strong documentation and detail-oriented
High flexibility and a patient and capable of investigating an issue
Preferred skillsets
Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging
Key Responsibilities
1. Queue Management & Triage
Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries
Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays
Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related
Perform initial triage to confirm:
Severity level
Technical vs. non-technical classification
Correct product and ownership
Ensure tickets include sufficient context (impact, urgency, background)
Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified
2. Handling & Resolution
Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end
Apply known fixes, workarounds, and build KBs
3. Dispatch & Routing
Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal)
Ask Product Manager to reach out to HM vehicle team when product ownership is unclear
Support cross-product and cross-region ticket coordination
4. Escalation & SLO Management
Monitor acknowledgment and response times against defined SLOs
Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process
Support escalation flow for:
Sev 1-3 → Manager / Sr. Manager
Sev 4 → Queue review and prioritization
Provide clear and concise context when escalating tickets
5. Communication & Coordination
Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM
Provide timely updates in Jira to ensure transparency
Use Slack for operational communication when coordination is required
Support smooth handover during daily and weekly on-call transitions
6. Documentation & Continuous Improvement
Maintain accurate ticket history, investigation notes, and resolutions
Identify recurring issues and propose improvements to SOPs, FAQs, or KBs
Provide operational insights to the Service Manager for reporting and analysis
Support process improvements related to ticket flow, triage, and escalation
$41k-71k yearly est. 3d ago
Administrative Workflow Coordinator
Buchanan Legal Professional Services
Operations specialist job in San Francisco, CA
A leading international law firm is seeking an Administrative Workflow Coordinator Lead to play a pivotal role in managing and optimizing administrative workflows for attorneys and business professionals. This is a hands-on, high-visibility position ideal for a proactive professional who thrives in a fast-paced environment and is committed to delivering exceptional client service.
This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, Seattle, NYC, or Boston.
Key Highlights:
Oversee and assign workflow tasks, ensuring requests and projects are completed efficiently, accurately, and on schedule
Track progress, identify bottlenecks, and provide timely updates to stakeholders to maintain alignment and transparency
Serve as a primary point of contact for attorneys, paralegals, and administrative teams, fostering collaboration and process consistency
Support onboarding, mentoring, and training of team members while maintaining workflow documentation and best practices
Analyze workflow data to identify trends and opportunities for efficiency improvements and continuous process enhancement
Assist the Business Center Manager with resource alignment, strategic planning, and prioritization of evolving business demands
Provide backup support during peak periods to ensure service continuity and maintain a high-performing, client-focused environment
Requirements:
Bachelor's degree required
2-4 years of administrative experience within a legal or professional services environment
Strong organizational, multitasking, and problem-solving skills in a fast-paced setting
Excellent communication, collaboration, and interpersonal skills with attention to detail and discretion
Familiarity with administrative and workflow tools such as Calendaring, iManage, EMS, Chrome River, PrebillViewer, and Intapp preferred
$42k-61k yearly est. 1d ago
Senior MSL, Nephrology - IgA Nephropathy Specialist
Upsher-Smith 4.7
Operations specialist job in San Rafael, CA
A leading biotechnology company is seeking a Senior Medical Science Liaison focused on Nephrology programs. This role entails establishing relationships with healthcare professionals, executing the medical affairs strategy, and delivering scientific information. Candidates should have a minimum of 3-4 years in a similar position, an advanced life sciences degree, and strong communication skills. The position offers a competitive salary and robust benefits, reflecting the company's commitment to employee growth and well-being.
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$54k-104k yearly est. 4d ago
Community Based Services Specialist
Santa Clara Family Health Plan 4.2
Operations specialist job in San Jose, CA
Salary Range: $74,557 - $111,835 The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change.
FLSA Status:Non-exempt Department:Community Based Programs Reports To:Manager, SDOH or Manager, Community Based Case Management
Employee Unit: Employees in this classification are represented by Service Employees International Union (SEIU) Local No. 521
GENERAL DESCRIPTION OF POSITION
The Community Based Services Specialist serves as the lead, primary contact, and liaison for developing, supporting and monitoring the network of public and community based providers and vendors delivering Enhanced Care Management (ECM), Community Supports (CS), and/or other activities, programs or special projects addressing social determinants of health.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
Develop and maintain updated knowledge of community based services, and capacity across Santa Clara County and support identification and assessment of ECM and/or CS provider network gaps.
Recommend for initial and ongoing needs to support ECM and/or CS delivery system and operational infrastructure including data exchange, workforce training and capacity building.
Support ECM and/or CS authorization and delivery process in accordance with DHCS-developed service definitions, eligibility criteria and reporting requirements.
Oversee the development and management of the ECM, SDOH and/or CS provider network including:
Serve as a knowledge and resource expert for ECM, CS and/or SDOH provider network operations.
Establish and manage positive and productive working relationships with all public and community-based providers and vendors delivering services to members under ECM, CS or SDOH projects.
Receive, research and respond to inquiries and issues that are raised by or impacting providers in a timely fashion and in collaboration with appropriate business units.
Proactively communicate and collaborate with providers to identify problem patterns, track and trend issues, prepare recommendations for potential service improvement opportunities and develop tools and processes to improve communication and other processes
Oversee collaboration with internal business units, particularly Provider Network Operations, Health Services Department, Finance and Claims, regarding provider communication, training and support and to ensure payments are made in accordance with vendor agreement terms.
Schedule, conduct and report on regular site visits with each provider as required and coordinate and host at least one annual meeting with providers.
Conduct orientation and ongoing training and education to community service providers and office staff including technical assistance, development of presentations and other written guidance or materials, in-person sessions, webinars and/or calls as needed.
Assist in the preparation of promotional materials for the public, website or newsletters. Oversee provider compliance with required ECM and/or CS trainings and technical assistance including in-person sessions, webinars, and/or calls as necessary.
Establish and oversee a program for communicating and tracking ECM and/or CS provider compliance with vendor agreement scope of work, key operational and financial objectives, and quality and performance metrics.
Maintain accurate and timely documentation of provider contacts in compliance with NCQA standards, DHCS, DMHC and CMS regulatory requirements.
Contribute to the development of ECM and/or CS pricing including recommending changes in pricing subsystems.
Support the Department Manager in generating reports and performing special projects. Troubleshoot with providers to address issues related to submission of claims and encounter data for ECM and/or CS services.
Understand and track applicable regulatory and reporting requirements.
Ensure accuracy and regulatory compliance for all materials or documents.
Attend off-site meeting or events as necessary.
Perform other related duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
Bachelor's Degree in public health, social welfare or related field; or equivalent experience, training, or coursework. (R)
Minimum two years of progressively responsible and direct work experience working with the essential duties and responsibilities described above. (R)
Demonstrated experience leading/managing projects, initiatives, and/or leading or directing the work of others. (R)
Knowledgeable in the field of home and community-based services and community resource networks and a particular interest in working to address health disparities and addressing the needs of low-income communities.
A deep understanding of SDOH that impact Santa Clara County and community members. (R)
Ability to think creatively and work strategically, to help develop and implement innovative solutions yielding measurable results to the organization. (R)
Ability to think creatively and strategically, gather and analyze data, organize and write reports, organize work efficiently. (R)
Ability to understand, interpret, and apply applicable rules and regulations, and establish and evaluate priorities. (R)
Advanced working knowledge and proficient with Microsoft Suite applications, and the ability to operate all applicable software. (R)
Excellent oral and written communication skills, including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments and outside entities over the telephone, in person or in writing.(R)
Ability to effectively facilitate meetings and deliver information/presentations to management, regulators, or staff (R).
Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
Ability to take initiative and exercise good judgment when making decisions within the scope of the position. (R)
Ability to comply with all SCFHP policies and procedures. (R)
Ability to perform the job safely with respect to others, to property, and to individual safety. (R)
Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R)
Knowledge of the community-based delivery system and managed care. (D)
Project Management Professional (PMP) certification (D)
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to regular contact with co-workers, managers, external partners, and vendors, in person, by telephone, and via work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)
Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
Reasoning Requirements:ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person, by telephone, and electronically, throughout a typical workday; attention to detail. (R)
ENVIRONMENTAL CONDITIONS
General office conditions. May be exposed to moderate noise levels.
EOE
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$74.6k-111.8k yearly 3d ago
Contract Management Specialist
Nesco Resource 4.1
Operations specialist job in South San Francisco, CA
The Opportunity
This role oversees the full contract lifecycle, from negotiation through execution and renewal, while ensuring compliance with company policies and applicable legal and regulatory requirements. The ideal candidate brings deep contract management expertise, strong judgment, and the ability to improve processes and partner effectively with internal and external stakeholders.
Key Responsibilities
Oversee and lead contract negotiations, drafting, and execution
Ensure compliance with company policies, legal standards, and industry regulations
Manage and maintain strong relationships with vendors and clients
Develop, document, and continuously improve contract management processes
Track contract lifecycle activities, including renewals, amendments, and expirations
Required Qualifications
10+ years of experience in contract management or a related field
Strong problem-solving and analytical skills
Excellent written and verbal communication abilities
In-depth knowledge of relevant industry regulations and compliance requirements
Preferred Qualifications
Contract management certification (e.g., CPCM, CFCM, or equivalent) preferred
Work Schedule & Model
Work Model: Hybrid - three days onsite, two days remote
Overtime: Not required
$41k-64k yearly est. 3d ago
People Operations & Culture Specialist
Hayden Ai
Operations specialist job in San Francisco, CA
A progressive tech company located in San Francisco is seeking a People Team Specialist. This role involves managing the employee lifecycle, ensuring compliance, and planning engagement events, all aimed at delivering a superior employee experience. Alongside operational excellence, the candidate will need to excel in communication and teamwork. A balance of empathy and detail is crucial in this role. This is a hybrid position requiring in-office collaboration at least three days a week.
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$49k-80k yearly est. 22h ago
Operational Specialist
Air India Limited
Operations specialist job in San Jose, CA
Job Purpose
To support the management and execution of Air India's cargo operations for the region, ensuring alignment with the commercial objectives, focusing on operational and service delivery whilst meeting global standards of safety, efficiency, and customer satisfaction.
To assist in various facets of international operations, including GHA contract management, compliance with international regulatory requirements, oversight of SLA's and key operational matrices.
Key Accountabilities
Monitor SLA's, ground contracts management and liaise with the GSA customer service team and compliance team to ensure performance in line with commercial targets.
Draft and communicate policies and KPIs to be tracked for operations, customer service and compliance basis best practice industry standards.
Monitor CRM trends and build market intelligence to identify emerging opportunities and gaps the organization could capitalize on
Develop strategies to reduce operational costs including handling damages and improve cycle time.
Ensure compliance with operating process standards and external government regulations.
Support and ensure full compliance in safety, security and work health and safety regulatory requirements.
Skills Required for the role.
Communication and Interpersonal Skills
Team Collaboration and Adaptability
Analytical and Problem-Solving Abilities
Willingness to Learning
Knowledge of International Cargo Operations
Regulatory and Compliance Acumen
Key Interfaces
Internal Interfaces
RCM- Report directly and provide regular updates on operational activities and compliance issues.
Head International- Operations- Coordinate on budgeting, financial planning, and staffing for international operations.
Commercial and Sales- Support in aligning operational capabilities with international sales strategies and customer service initiatives.
External Interfaces
International Regulatory Authorities- Assist in liaising with regulatory bodies to ensure compliance with cargo handling regulations.
Service Providers and Ground Handling Agents- Help manage relationships and oversee contract execution with international service providers.
Educational Requirements
Minimum Education Requirement
Bachelor's degree in management, Operations, Economics, or related fields.
Experience Requirement:
Minimum Experience
5-7 years of experience in operations and customer service, with at least 5 years at a supervisory
Desired Experience
+10 years of experience in operations and customer service supervisory roles
How much does an operations specialist earn in South San Francisco, CA?
The average operations specialist in South San Francisco, CA earns between $39,000 and $100,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.
Average operations specialist salary in South San Francisco, CA
$62,000
What are the biggest employers of Operations Specialists in South San Francisco, CA?
The biggest employers of Operations Specialists in South San Francisco, CA are: