Operational Specialist
Operations specialist job in Fremont, CA
Business Partner, Operations Center
base Fremont, CA or Manteno, IL
The Operations Center Business Partner (BP) serves as a key communication and coordination bridge between the Operations Center and its core functional departments - Human Resources, Finance, Strategic Operations, Government Relations, and Legal Affairs. This position provides new graduates with comprehensive exposure to corporate operations, enabling them to develop strong analytical, coordination, and project management skills while contributing to the company's key initiatives.
Key Responsibilities
Communication and Coordination
Serve as the liaison between the Operations Center and its subordinate departments, ensuring smooth communication and alignment. Support the effective delivery of company policies, management decisions, and strategic objectives. Consolidate and report updates, issues, and achievements across departments on a regular basis.
Project Tracking and Execution Support
Gain a thorough understanding of major projects under HR, Finance, Strategic Operations, Government Relations, and Legal Affairs. Assist in tracking project timelines, milestones, and deliverables to ensure on-time completion. Facilitate cross-functional coordination and help resolve bottlenecks in project execution.
Data Analysis and Reporting
Collect and analyze operational data related to budgeting, manpower, and business performance. Prepare regular progress reports, meeting summaries, and presentation materials for management review. Provide analytical insights to support business decision-making.
Process Optimization and Mechanism Improvement
Support the Operations Center in improving internal management processes and communication mechanisms. Contribute ideas to enhance efficiency, transparency, and standardization in daily operations. Assist in establishing and maintaining key management tools such as task tracking systems and performance dashboards.
Special Assignments and Ad-hoc Projects
Participate in special assignments and cross-functional initiatives as arranged by the Operations Center leader. Provide research, coordination, and analytical support to ensure smooth execution of key tasks. Engage in internal training and developmental programs to strengthen professional and leadership capabilities.
Qualifications
Bachelor's degree or above in Business Administration, Economics, Finance, Market, Manufactory or related disciplines.
Strong logical thinking, data analysis, and communication skills.
Self-motivated, proactive, and able to handle multiple priorities in a fast-paced environment.
Demonstrated interest in corporate operations, project management, and business analysis.
Excellent command of English; bilingual proficiency (English and Chinese) preferred.
Career Development
Direct exposure to the company's core functional departments and key business processes.
Hands-on experience in cross-department coordination and project execution.
Structured career path with potential rotation opportunities within the Operations Center.
High-performing employees may advance to roles in operations management, strategy, or functional leadership.
Operational Specialist
Operations specialist job in Fremont, CA
Job Purpose
To support the management and execution of Air India's cargo operations for the region, ensuring alignment with the commercial objectives, focusing on operational and service delivery whilst meeting global standards of safety, efficiency, and customer satisfaction.
To assist in various facets of international operations, including GHA contract management, compliance with international regulatory requirements, oversight of SLA's and key operational matrices.
Key Accountabilities
Monitor SLA's, ground contracts management and liaise with the GSA customer service team and compliance team to ensure performance in line with commercial targets.
Draft and communicate policies and KPIs to be tracked for operations, customer service and compliance basis best practice industry standards.
Monitor CRM trends and build market intelligence to identify emerging opportunities and gaps the organization could capitalize on
Develop strategies to reduce operational costs including handling damages and improve cycle time.
Ensure compliance with operating process standards and external government regulations.
Support and ensure full compliance in safety, security and work health and safety regulatory requirements.
Skills Required for the role.
Communication and Interpersonal Skills
Team Collaboration and Adaptability
Analytical and Problem-Solving Abilities
Willingness to Learning
Knowledge of International Cargo Operations
Regulatory and Compliance Acumen
Key Interfaces
Internal Interfaces
RCM- Report directly and provide regular updates on operational activities and compliance issues.
Head International- Operations- Coordinate on budgeting, financial planning, and staffing for international operations.
Commercial and Sales- Support in aligning operational capabilities with international sales strategies and customer service initiatives.
External Interfaces
International Regulatory Authorities- Assist in liaising with regulatory bodies to ensure compliance with cargo handling regulations.
Service Providers and Ground Handling Agents- Help manage relationships and oversee contract execution with international service providers.
Educational Requirements
Minimum Education Requirement
Bachelor's degree in management, Operations, Economics, or related fields.
Experience Requirement:
Minimum Experience
5-7 years of experience in operations and customer service, with at least 5 years at a supervisory
Desired Experience
+10 years of experience in operations and customer service supervisory roles
Operations Clerk
Operations specialist job in Stockton, CA
**Full-time, Monday-Friday, 12pm-8pm**
Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.
Qualifications:
Strong written and verbal communication skills
Multi-tasking and organizational skills
Excellent computer skills and experience working with Microsoft Office Suite
Ability to problem solve
Strong attention to detail
A competitive and career oriented mindset
Previous experience in a transportation is preferred
High school diploma required
Job duties and responsibilities:
Verifying and processing driver paperwork
Communicate with drivers and terminal management
Auditing, reviewing, and verifying documents
Data entry
Additional tasks/ requirements as needed
Benefits package including major medical, dental, vision, 401K and vacation
Engineering Change Control Specialist
Operations specialist job in Fremont, CA
This is a long-term onsite role in Fremont, CA 94538. Mon-Fri Regular shift.
ECS is a Documentation and Change Order (ECR/ECO) specialist responsible for the engineering change control process as part of PLM. Beyond generating and processing Change Orders, duties will include data mining, POC for change-related escalations, managing trackers, inter-department reports, and CIP activities in a high-paced environment.
Top Skills:
CAD Tools: NX, SolidWorks, or Creo
PLM Systems: Teamcenter, Enovia, Windchill, or Agile
Qualifications
Drafting using Siemens NX CAD
Change management using Teamcenter PLM
Ability to operate efficiently and effectively in a fast-paced environment
Thorough understanding of change management and configuration management practices
Ability to work required overtime to support manufacturing needs and requests from our customers.
Strong attention to detail and uncompromising dedication to quality
Superior verbal and written communication skills
Exceptional organization skills
Demonstrated analytical abilities with strong attention to detail
Excellent follow-through
Must be driven and self-motivated, as well as a team player
Ability to multitask and work well under pressure
Experience in resolving scheduling conflicts and accommodating last-minute changes with competing priorities.
Solid Microsoft Office Suite skills, especially in Excel (Pivot Tables, Vlookup, Formatting, Graphing), also MS Teams, PowerPoint, and Word
iPLM/SAP experience (preferred)
Team center and NX Experience (preferred)
Responsibilities:
Generates and manages Change Orders (CO) through closure
Performs documentation research for all parts/assemblies to be included in the Engineering Change Order to ensure accuracy, completeness, and adherence to change control policies/procedures and design drafting standards. Makes decisions, provides recommendations, and/or escalates based on the needs of the situation
Supports NPI PMs (New Product Introduction Program Managers) on a daily basis for Engineering Change Order activities
Interfaces with Engineers and Designers on design solutions for BOMs that align with lean manufacturing requirements
Responsible for aligning key collaborators to drive solutions in alignment with cutin strategies, E&O, and effectivities
POC for Change Control processes in Engineering
Monitor and prioritize tasks to ensure efficient and timely change cut in
Process part numbers, bills of material, and change orders, which include preparation for the change control board, review for clarity, errors, proper approval routing, accuracy, and completeness
Track documents from initiation to final approval
Tracking and reporting on document review progress
Develop, track, and report key metrics
Generate and manage documentation in support of ISO standards, including revisions and releases
Update drawing from model changes
Support the engineering and design team on drawing and spec updates
Facilitate Design review meetings and act as a coordinator
Capture Key decisions, action items, and send detailed meeting minutes
Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Operations specialist job in Hayward, CA
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Operations Specialist
Operations specialist job in Stockton, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
Claim Operations Specialist
Operations specialist job in Rancho Cordova, CA
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$45,400.00 - $74,900.00
**Target Openings**
1
**What Is the Opportunity?**
Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others.
As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
**What Will You Do?**
+ CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions.
+ CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment.
+ CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing.
+ DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems.
+ FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards.
+ May require lifting items up to 20 pounds (occasionally).
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software.
+ ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results.
+ ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions.
+ CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
+ COMMUNICATION SKILLS: Verbal and written communication skills.
+ JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions.
+ RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results.
**What is a Must Have?**
+ High School Diploma or GED.
+ 1 year of service-related work experience OR Bachelor's Degree.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Field Operations Specialist (Sacramento)
Operations specialist job in Sacramento, CA
Job DescriptionDescription:
Field Operations Specialists work directly with customers based on their need of specialized telephone equipment; educating the community about programs and services, and providing in-home assessment and services regarding equipment, its functionality, relay services, and the California Connect application process. The Field Operations Specialist provides services to customers via videophone, messaging, text, interpreting applications and in person, in the office, or at a designated community space, depending upon need and safety. This position works in conjunction with Customer Advisors to assist in providing exceptional services for the statewide Telecommunications Program. The Field Operations Specialist provides community-based services and participates in outreach initiatives for the state of California's Deaf and Disabled Telecommunications Program.
Requirements:
Provide exceptional customer service to clientele with various disabilities.
Plan, develop, implement, and evaluate message strategies that meet California's Deaf and Disabled Telecommunications Program and goals.
Provide support to develop online materials such as website content, video content, social media posts, and blogs.
Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options by accessing needs based on approved certifications.
Provides recipient support services (e.g., installing equipment, training on equipment features, troubleshoot equipment and follow-up services) for maximum ease of use and access.
Gathers input and insights from the community, including the administration of focus groups and surveys, to evaluate existing resources, barriers, and areas of improvement
Responds efficiently to customers and develop relationships by ensuring they feel supported and valued in a timely manner.
Provides technical assistance, education, and cultural-specific resource training with consumers and various community organizations that serve consumers who are deaf, hard of hearing, deaf-blind, have hearing loss, memory difficulties, low vision or are disabled. Records accurate documentation and reporting per State requirements, including services provided, referrals, and follow-up as needed.
Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols.
Other duties as assigned.
To perform the essential functions of this position successfully, an individual should demonstrate the
following competencies:
Familiarity with, or ability to learn and teach telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, mobile phone amplifiers, smartphone features for hard of hearing, visual or speech impairments), and know how to fit individuals with the necessary equipment
Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
Ability to utilize language, social, and cultural sensitivity to engage with California's diverse populations
Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
Superior multi-tasking, organizational, record-keeping and time-management skills
Ability to innovatively strategize, problem solve and implement system change advocacy for deaf/disabled people.
Ability to: enter and work in consumer homes, including ascending/descending stairs and navigating around furniture (e.g., positions self under/around furniture or moving about)
Ability to effectively manage and cultivate relationships with prospective and existing partner organizations
Highest regard for confidentiality and have ability to work with customers with diverse backgrounds
Have proficiency in Customer Relationship Management systems and Inventory Management systems
Qualifications
Bachelor's degree in a related human service field or equivalent professional experience
Two years of professional experience working supporting deaf, hard of hearing, deaf-blind, or disabled customers
Two years of professional experience in one of the following settings or equivalent combination: advocacy, marketing, and/or communications
Ability to communicate in various proficiency levels of ASL
Ability to speak in either Cantonese, Mandarin, or Spanish is highly desirable
Excellent oral, visual, and written communication skills
All offers of employment are contingent upon clear results of a thorough background check
Valid Driver's License with a clean driving record required: Will be driving throughout the region using own vehicle for visits outside the branch office
Area Business Specialist, Endocrinology (Rare Disease) - Los Angeles South
Operations specialist job in Clay, CA
Achieve territory sales goals by promoting products and services to physicians and other medical personnel within assigned geography. Educate customers on the appropriate use, characteristics, and approved indications of products. Professionally represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external and internal customers.
Responsibilities
* Effectively promote and educate specialty physicians on the appropriate use of rare disease products through one-on-one meetings and group presentations, company-approved promotional speaker programs and other company-approved means.
* Responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics.
* Ensure high performance levels of call and field productivity. Meet territory product sales goals while adhering to all defined ethical sales practices, compliance guidelines and required promotional regulations
* Execute company-approved Product Marketing plans and territory/regional business plan activities
* Support targeted customers and accounts using company-approved resources, sales materials and promotional activities/programs/initiatives as identified by Sales Leadership
* Appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company compliance guidelines
* Ensure optimum territory sales strategy execution using territory business plans, regional business plans and all appropriate sales reports
* Communicate cross-functionally to gather knowledge of best practices from peers within the organization.
* Attend all company-sponsored sales and medical related meetings as directed by company management.
* Actively pursue continuous learning and professional sales development on effective sales/communication techniques and product/therapeutic area knowledge.
Qualifications
* BA/BS required
* 5-7+ years of successful pharmaceutical sales experience required. Previous experience in competitive markets preferred
* Proven record of sustained high sales performance and achievement (Top 10%, National Awards)
* 2+ years of experience promoting rare competitive disease products strongly preferred
* A valid, US State-issued driver's license is required
* Launch experience or start-up experience is a plus
* Experience working with Endocrinologists preferred
* Deep understanding of all stakeholders in an office and ability to support them in getting a patient started on therapy within guardrails established by the company
* Demonstrated ability to both build relationships within existing accounts as well as proactively find new accounts
* Previous experience working with specialty pharmacies and internal patient support roles preferred
* Experience navigating managed care and rare disease products preferred
* At Xeris, performance consists of both results and behaviors. Behavioral competencies include: Leadership skills, Teamwork & Collaboration, Attention to Detail, Self-Starter, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Adherence to compliance policies and processes, Analytical skills, Multi-Tasking skills, Decision-making skills, Accountability, Inquisitive
* Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Position requires vehicle travel, as necessary. Travel approximately 70%.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-REMOTE
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $110,000 to $190,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyOperations Specialist
Operations specialist job in Antioch, CA
At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential. And it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.
Operations Specialists will work under the direction and supervision of the school site Business Operations Manager. This position is responsible for ensuring that the day-to-day operations of lunch, recess, and arrival/dismissal at the school site run safely and smoothly. Furthermore, Operations Specialists are responsible for ensuring that students maintain culturally appropriate behavior in all operational activities.
Essential Functions:
* Arrange set-up and clean-up for all food items, supplies, equipment, food preparation and serving areas
* Collect payment for food items for students and staff as needed (e.g. cash)
* Maintain cafeteria records and reports as required for the purpose of meeting local, state, and federal guidelines
* Respond to inquiries of students and parents regarding the type and/or cost of meals
* Supervise and monitor students during assigned recess periods
* Implement all site rules and safety regulations within the structure of the Rocketship classroom culture
* Report any unsafe conditions, including equipment, to administrators immediately
* Ensure a safe and effective arrival/dismissal for all students before and after school hours
* Utilize appropriate disciplinary procedures and techniques in accordance with the school site discipline plan
* Attend staff meetings and in-service training as deemed necessary for the position
Qualifications:
* Commitment to Rocketship's mission, vision, and goals
* Passion for working with children
* Previous experience managing and/or teaching groups of elementary-age students is strongly preferred
* Excellent communication and interpersonal skills, with ability to engage and work closely with a wide range of staff members
* Ability to learn laws, rules, practices and procedures related to public education and specific to Rocketship Public Schools
* Flexibility and a willingness to learn
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.
Compensation:
Commensurate with qualifications and experience.
Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy and here for our Title IX Policy. For questions, concerns, or complaints, please contact Equity/Discrimination Title IX Compliance Officer, Kenzie Kilb. Email: [email protected]. Address: 350 Twin Dolphin Drive, Suite 109, Redwood City, CA 94065. Phone: ************ ext. 115.
Lot Operations Specialist II (Manheim)
Operations specialist job in Hayward, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.69 - $26.54/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related discipline.
* Safe driver's needed; valid driver's license required.
Work Environment:
* Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySales Operations Specialist
Operations specialist job in Vacaville, CA
ICON Aircraft is a consumer sport plane manufacturer founded in response to the sport flying category created by the Federal Aviation Administration (FAA). Given these enabling regulations, ICON's mission is to reinvent personal flying by providing consumer-friendly, safe, technologically advanced aircraft that allow the freedom, fun, and adventure of flying to be accessible to those who have dreamed of it. ICON's long-term vision is the ultimate democratization of personal flight. This is the beginning of that process. ICON's first aircraft is the A5, an amphibious sport plane that fuses outstanding aeronautical engineering with world-class product design. It has won some of the world's most prestigious design awards and has inspired a global following. ICON started delivering the A5 in 2015. The company is scaling production at its state-of-art facilities located in Northern California and Baja California. For more information, visit *********************
Mission of Role: Supports management of the ICON Sales and Marketing operation. Responsible for administration and support of ICON's Zoho CRM database. Executes mass communications including email, automation, and integrated marketing campaigns for automated lead generation and scoring programs.
Location: Remote or on-site in Vacaville, CA or Tampa, FL
Reports to: Director of Sales
Primary Areas of Responsibilities:
1. Administrator for Zoho CRM database including user setup, profiles and roles, plus customization for objects, fields, record types, page layouts, validations and user permissions/privileges
2. Manage the vendor relationships - understand new releases, how they might impact our implementation, if problems are being addressed according to the service level agreement…
3. Working closely with Sales and Marketing teams, oversee demand generation analytics and reporting
4. Create and manage complex workflow rules, data validation, and triggers
5. Develop and create customized reports and dashboards
6. Train new and existing users on sales database applications
7. Provide application users with technical support - taking problems/enhancement requests and prioritizing/managing their delivery
8. Create and maintain documentation on processes, policies, application configuration, and related materials for users
9. Marketing automation administrator
10. Executes mass communications for email, automation, and integrated marketing campaigns
11. Develops and runs reports for team Key Performance Indicators (KPIs)
Success Indicators:
1. Sales team quota attainment consistently meets/exceeds company revenue goals
2. Mass communications are executed to plan accurately and correctly, 100% of the time
Requirements
Preferred Experience & Education:
Bachelor's Degree
2+ years' experience in a relevant Sales or Marketing Operations role with an understanding of lead-to-revenue demand funnels and reporting (high-value B2C experience preferred)
1+ years' experience with marketing automation platforms (e.g., Marketo, Pardot, Eloqua)
Experience with Zoho preferred
Proficient with Microsoft applications (Outlook, Excel, Word, PowerPoint) and with a CRM system (i.e. Zoho or Salesforce)
Strong communication and interpersonal skills, including the ability build client relationships
Ability to prioritize and maintain a high-level of organization with extreme attention to detail
Able to manage multiple projects and work effectively in a changing environment to meet ongoing and overlapping deadlines
Other Traits:
Exceptional project management skills
MUST be a self-starter who requires minimal supervision
Team oriented with a priority on organizational goals, motivated by accomplishments rather than power
Highly analytical and logical; skilled at problem analysis and resolution
Mature and sensitive to multiple decision-making styles
Ability to grasp issues in a dynamic environment and organize activities to quickly achieve desired outcomes
Highly intelligent, confident, decisive, competitive, energetic, and passionate
Passion for powersports (motorcycles, Jet Skis, cars, boats, etc.)
Passion for aviation and flying
Pricing and Business Optimization Specialist
Operations specialist job in Fremont, CA
Job Description
Develop and execute pricing strategies based on product line and business objectives. Analyze market trends and competition to develop pricing strategies that align with company goals and revenue targets.
Analyze market trends and competitive landscape to optimize pricing opportunities
Monitor pricing performance and adjust strategies as needed to maintain profitability. Adjust prices based on market demand and product lifecycle stage
Conduct cost analysis and support pricing negotiations with suppliers and partners
Collaborate with sales, products, supply chain, procurement, engineering teams and internal stakeholders to develop pricing proposals and conduct market research.
Generate reports and presentations on pricing performance and recommendations for improvement.
Identify opportunities for cost reduction and pricing optimization in the supply chain.
Stay current on industry trends and changes in market dynamics that may impact AMAX's pricing strategy.
Requirements
Bachelor's degree in business, finance, or a related field
3+ years of experience in pricing, product management, or related analytical field. Computing hardware industry
Ability to analyze complex data and provide meaningful insights
Knowledge of pricing methodologies and strategies
Exceptional attention to detail and organizational skills
Strong communication and collaboration skills
Experience with Excel, data analysis tools and pricing software solutions.
Preferred Qualification:
Experience in the B2B computing hardware industry.
Tech-savvy. Demonstrate knowledge in software, hardware, servers, accelerated computing technologies, data storage, and networking
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Flexible spending account
Commuter benefits
Disability insurance
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
About AMAX
Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com.
Join Us
Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry.
AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
Claim Operations Specialist
Operations specialist job in Rancho Cordova, CA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$45,400.00 - $74,900.00
Target Openings
1
What Is the Opportunity?
Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others.
As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do?
* CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions.
* CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment.
* CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing.
* DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems.
* FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards.
* May require lifting items up to 20 pounds (occasionally).
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software.
* ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results.
* ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions.
* CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
* COMMUNICATION SKILLS: Verbal and written communication skills.
* JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions.
* RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results.
What is a Must Have?
* High School Diploma or GED.
* 1 year of service-related work experience OR Bachelor's Degree.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Operations Specialist
Operations specialist job in Vacaville, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Field Operations Specialist (Sacramento)
Operations specialist job in Sacramento, CA
Field Operations Specialists work directly with customers based on their need of specialized telephone equipment; educating the community about programs and services, and providing in-home assessment and services regarding equipment, its functionality, relay services, and the California Connect application process. The Field Operations Specialist provides services to customers via videophone, messaging, text, interpreting applications and in person, in the office, or at a designated community space, depending upon need and safety. This position works in conjunction with Customer Advisors to assist in providing exceptional services for the statewide Telecommunications Program. The Field Operations Specialist provides community-based services and participates in outreach initiatives for the state of California's Deaf and Disabled Telecommunications Program.
Requirements
Provide exceptional customer service to clientele with various disabilities.
Plan, develop, implement, and evaluate message strategies that meet California's Deaf and Disabled Telecommunications Program and goals.
Provide support to develop online materials such as website content, video content, social media posts, and blogs.
Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options by accessing needs based on approved certifications.
Provides recipient support services (e.g., installing equipment, training on equipment features, troubleshoot equipment and follow-up services) for maximum ease of use and access.
Gathers input and insights from the community, including the administration of focus groups and surveys, to evaluate existing resources, barriers, and areas of improvement
Responds efficiently to customers and develop relationships by ensuring they feel supported and valued in a timely manner.
Provides technical assistance, education, and cultural-specific resource training with consumers and various community organizations that serve consumers who are deaf, hard of hearing, deaf-blind, have hearing loss, memory difficulties, low vision or are disabled. Records accurate documentation and reporting per State requirements, including services provided, referrals, and follow-up as needed.
Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols.
Other duties as assigned.
To perform the essential functions of this position successfully, an individual should demonstrate the
following competencies:
Familiarity with, or ability to learn and teach telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, mobile phone amplifiers, smartphone features for hard of hearing, visual or speech impairments), and know how to fit individuals with the necessary equipment
Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
Ability to utilize language, social, and cultural sensitivity to engage with California's diverse populations
Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
Superior multi-tasking, organizational, record-keeping and time-management skills
Ability to innovatively strategize, problem solve and implement system change advocacy for deaf/disabled people.
Ability to: enter and work in consumer homes, including ascending/descending stairs and navigating around furniture (e.g., positions self under/around furniture or moving about)
Ability to effectively manage and cultivate relationships with prospective and existing partner organizations
Highest regard for confidentiality and have ability to work with customers with diverse backgrounds
Have proficiency in Customer Relationship Management systems and Inventory Management systems
Qualifications
Bachelor's degree in a related human service field or equivalent professional experience
Two years of professional experience working supporting deaf, hard of hearing, deaf-blind, or disabled customers
Two years of professional experience in one of the following settings or equivalent combination: advocacy, marketing, and/or communications
Ability to communicate in various proficiency levels of ASL
Ability to speak in either Cantonese, Mandarin, or Spanish is highly desirable
Excellent oral, visual, and written communication skills
All offers of employment are contingent upon clear results of a thorough background check
Valid Driver's License with a clean driving record required: Will be driving throughout the region using own vehicle for visits outside the branch office
Salary Description $30- $35/hour
Operations Specialist
Operations specialist job in Antioch, CA
At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential. And it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.
Operations Specialists will work under the direction and supervision of the school site Business Operations Manager. This position is responsible for ensuring that the day-to-day operations of lunch, recess, and arrival/dismissal at the school site run safely and smoothly. Furthermore, Operations Specialists are responsible for ensuring that students maintain culturally appropriate behavior in all operational activities.Essential Functions:
Arrange set-up and clean-up for all food items, supplies, equipment, food preparation and serving areas
Collect payment for food items for students and staff as needed (e.g. cash)
Maintain cafeteria records and reports as required for the purpose of meeting local, state, and federal guidelines
Respond to inquiries of students and parents regarding the type and/or cost of meals
Supervise and monitor students during assigned recess periods
Implement all site rules and safety regulations within the structure of the Rocketship classroom culture
Report any unsafe conditions, including equipment, to administrators immediately
Ensure a safe and effective arrival/dismissal for all students before and after school hours
Utilize appropriate disciplinary procedures and techniques in accordance with the school site discipline plan
Attend staff meetings and in-service training as deemed necessary for the position
Qualifications:
Commitment to Rocketship's mission, vision, and goals
Passion for working with children
Previous experience managing and/or teaching groups of elementary-age students is strongly preferred
Excellent communication and interpersonal skills, with ability to engage and work closely with a wide range of staff members
Ability to learn laws, rules, practices and procedures related to public education and specific to Rocketship Public Schools
Flexibility and a willingness to learn
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.
Compensation:Commensurate with qualifications and experience.
Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy and here for our Title IX Policy. For questions, concerns, or complaints, please contact Equity/Discrimination Title IX Compliance Officer, Kenzie Kilb. Email: [email protected]. Address: 350 Twin Dolphin Drive, Suite 109, Redwood City, CA 94065. Phone: ************ ext. 115.
Auto-ApplyPricing and Business Optimization Specialist
Operations specialist job in Fremont, CA
Develop and execute pricing strategies based on product line and business objectives. Analyze market trends and competition to develop pricing strategies that align with company goals and revenue targets.
Analyze market trends and competitive landscape to optimize pricing opportunities
Monitor pricing performance and adjust strategies as needed to maintain profitability. Adjust prices based on market demand and product lifecycle stage
Conduct cost analysis and support pricing negotiations with suppliers and partners
Collaborate with sales, products, supply chain, procurement, engineering teams and internal stakeholders to develop pricing proposals and conduct market research.
Generate reports and presentations on pricing performance and recommendations for improvement.
Identify opportunities for cost reduction and pricing optimization in the supply chain.
Stay current on industry trends and changes in market dynamics that may impact AMAX's pricing strategy.
Requirements
Bachelor's degree in business, finance, or a related field
3+ years of experience in pricing, product management, or related analytical field. Computing hardware industry
Ability to analyze complex data and provide meaningful insights
Knowledge of pricing methodologies and strategies
Exceptional attention to detail and organizational skills
Strong communication and collaboration skills
Experience with Excel, data analysis tools and pricing software solutions.
Preferred Qualification:
Experience in the B2B computing hardware industry.
Tech-savvy. Demonstrate knowledge in software, hardware, servers, accelerated computing technologies, data storage, and networking
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Flexible spending account
Commuter benefits
Disability insurance
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
About AMAX
Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com.
Join Us
Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry.
AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
Auto-ApplyOperations Specialist
Operations specialist job in Vacaville, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
Operations Specialist
Operations specialist job in Modesto, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Salary Description $21-$24/hr DOE