Media Operations Specialist
Operations specialist job in Burbank, CA
City: Burbank, CA
Onsite/ Hybrid/ Remote: Hybrid (4 days a week onsite)
Duration: 12 months
Work Authorization: GC, USC, All valid EADs except OPT, CPT, H1B
Must Have:
Aspera On Cloud
Media Asset Management systems
Data I O workflows
OTT and streaming workflows
Adobe Premiere Pro
Video and audio transcoding
ProRes and proxy file creation
Timed text and subtitle workflows
HDR and SDR color workflows
MediaInfo
Dolby Vision tools
Responsibilities:
Process and manage media assets in a high volume environment
Traffic media using internal and cloud based tools
Prepare media for OTT and streaming distribution
Perform editorial updates for technical compliance
Measure and validate audio loudness
Review and remediate timed text files
Transfer media using cloud delivery platforms
Troubleshoot file issues and recommend fixes
Validate metadata and segment timing
Support reporting and operational metrics
Qualifications:
2 plus years in media operations or asset preparation
Strong understanding of digital media formats and workflows
Experience with short form and multi format content
High attention to detail and quality
Ability to work in a fast paced team environment
High School Diploma
Operations Coordinator
Operations specialist job in El Segundo, CA
WHO ARE WE:
TTI is a health-tech startup helping patients and organizations leverage electronic Patient-Reported Outcomes (ePRO) and Real-World Data to improve health outcomes. TTI's leading mobile application, Wave Health, helps patients fight cancer or chronic disease by empowering them with unique health insights based on their own data.
POSITION SUMMARY:
We are seeking a highly detail-oriented, proactive, and process-driven Operations Coordinator (OC) to oversee TTI's customer communication, support operations, and various compliance-related workflows.
This role supports the Product and Engineering Teams by coordinating necessary input and documentation required for TTI's official Standard Operating Procedures (SOPs), such as Issue Identification and Resolution, Change Management, and Post-Market Surveillance. The OC will be responsible for several compliance-driven activities, including coordination with the company's PRRC (Person Responsible for Regulatory Compliance).
Additionally, this role will support TTI's Human Factors Engineering by conducting user interviews when applicable, gathering structured feedback, and helping translate user analytics/insights into product suggestions/feedback.
The OC may also support Patient Engagement projects such as writing educational content, blogs, or patient-facing materials. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can balance precise documentation with empathetic customer communication.
YOUR RESPONSIBILITIES:
Customer Support & Daily Operations
Manage support email inboxes through HelpScout and respond promptly to customer questions.
Route inquiries to the appropriate departments and follow up with the product team until the issue is resolved.
Maintain clear communication with users about updates, timelines, and issue outcomes.
Log and document all customer interactions to maintain a complete audit trail.
Issue Resolution & Change Management
Supporting the Issue Resolution Process: receive reports, create Jira tickets, follow progress, and confirm completion.
Track, prioritize, and communicate changes to internal teams and stakeholders.
Compliance & Post-Market Processes
Handle Feedback and Complaint Management according to established policies.
Manage Customer Requests such as Account Deletion, Subscription Cancellation, and Data Export Requests.
Support Post-Market Surveillance reporting and compliance monitoring.
Collaborate closely with the PRRC and share regulatory updates with relevant internal teams.
Human Factors & User Research
Conduct usability interviews and gather structured user feedback.
Analyze insights and provide summaries to inform product improvements.
Patient Engagement & Content Support (as needed)
Assist with content creation for patient materials, FAQs, blogs, and educational content.
Support outreach or engagement activities depending on team needs and workload.
YOUR QUALIFICATIONS:
Bachelor's degree in Health Sciences, Business, Communications, Psychology, Human Factors, or a related field.
2-4 years experience in support operations, SaaS support, or digital health.
Extremely detail-oriented with the ability to track small changes and procedures.
Strong communication skills, both written and verbal.
Experience with support tools (HelpScout, Zendesk, or similar) and ticketing systems (Jira preferred).
Ability to work independently and collaboratively across departments.
Preferred
Experience in digital health, medical technology, or regulated industries.
Understanding of Human Factors, usability testing, or patient experience research.
Ability to summarize technical issues clearly for both users and internal teams.
Familiarity with compliance-driven environments (e.g., MDR, FDA, or similar frameworks).
Who You Are
Extremely detail-oriented - you catch inconsistencies and track workflows effortlessly.
Process-driven - you can follow established protocols and help improve them.
Empathetic and customer-focused - you are passionate about helping patients and work to improve the patient experience.
A strong communicator - both written and verbal, with clarity and consistency.
A proactive collaborator - comfortable working with many teams and juggling multiple priorities.
Organized and reliable - able to maintain documentation, logs, and audit trails.
JOB DETAILS:
Full-time position, in-person at El Segundo office
Opportunities for professional development and cross-functional learning
Salary: Roughly $70k
Check out TTI and Wave Health at the below links:
Treatment Technologies & Insights - *****************
Wave Health App - ***************************
Wave Health App, your health companion - *******************************************
Social media links:
Wave Health App Instagram: **************************************** (@wavehealthapp)
Wave Health App Twitter: ********************************* (@wavehealthapp)
Wave Health App Facebook: ***************************************
E-Commerce Operations Coordinator
Operations specialist job in Los Angeles, CA
We are looking for a detail-oriented and tech-savvy DTC Ops Specialist to join our growing apparel brand. This entry-level role will become the in-house expert on our operations platform and will own all backend setup for our direct-to-consumer (DTC) website sales. You will ensure products are accurately uploaded, data flows seamlessly between Odoo and Shopify, and systems run smoothly to support product launches and day-to-day operations.
Responsibilities
Become the subject matter expert in Odoo, learning and mastering system functions.
Own backend setup for all DTC products, including imports for launches, data imports, and inventory syncing.
Ensure every product has correct images, descriptions, pricing, and categories (tags or other grouping details) across our systems.
Upload new inventory when received and coordinate sales price uploads to align with promotions.
Monitor system performance and troubleshoot issues to maintain accurate data flow.
Manage reporting, including capacity reports for operators and other production-related metrics.
Qualifications
Bachelor's degree in a related field (Business, Supply Chain, Operations, or similar).
1+ year of experience in operations, data management, or a related role (internships count).
High attention to detail and accuracy in data entry and product information.
Proficiency with computers and strong Excel or Google Sheets skills (formulas, VLOOKUP, pivot tables).
Experience with Shopify and Odoo are a plus.
Problem-solving mindset and ability to troubleshoot system or data issues.
Strong organizational and time management skills to handle multiple projects and deadlines.
Clear written and verbal communication to work effectively with internal teams.
Ability to work in a fast-paced environment.
Why Join Us
Work with a dynamic team in a growing apparel brand.
Hybrid work model - in office 3 days a week.
Competitive pay at $26 per hour, health benefits, PTO, and 401(k).
Operations Coordinator
Operations specialist job in Santa Monica, CA
Employment Type: Full-Time
Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit *****************
The Opportunity
Plug is seeking an Operations Coordinator to manage essential processes that keep our platform running smoothly in a proactive manner. You'll work closely with the Sales team to verify dealer eligibility, research and list vehicles for sale, and oversee post-sale transactions such as payments, title processing, and transportation dispatching. Additionally, you'll handle customer concerns and collaborate across teams to improve workflows. This role is perfect for someone detail-oriented and excited to contribute to Plug's mission of revolutionizing the EV market.
What You'll Do...
Operational Support:
Assist in the day-to-day coordination of Plug's auction operations, including customer onboarding, inventory management and transaction monitoring.
Collaborate with the Sales team to serve as a checks and balances point, ensuring compliance for onboarding dealers.
Dealer & Vehicle Management:
Research and verify vehicle information to onboard and list vehicles for sale on Plug's platform.
Handle post-sale transactions, including but not limited to:
Payments
Title processing
Transportation dispatching
Coordination of optional services
Arbitration management
Process Optimization:
Work cross-functionally to regularly review and improve operational processes, ensuring scalability and efficiency.
Partner with the product team to provide feedback and enhance tools and systems to support operations.
Customer Coordination:
Serve as the primary point of contact for buyers and sellers during operational processes, ensuring a seamless transaction experience.
Data Management & Reporting:
Maintain detailed records of auction activity and generate reports for internal stakeholders.
Leverage CRM tools (e.g., Hubspot) and inventory systems to manage operational data effectively.
Cross-Functional Collaboration:
Partner with leadership to align operations with company-wide goals and objectives.
Act as a liaison between sales, product, and operations teams to ensure smooth cross-departmental communication.
What You'll Bring...
1-3 years of experience in operations, logistics, or a similar role, preferably in a startup, automotive, or technology sector.
Familiarity with operational tools and systems such as CRMs (e.g., Hubspot) and inventory management platforms.
Exceptional organizational and multitasking abilities.
Strong communication and interpersonal skills for cross-team collaboration and customer interaction.
Analytical mindset to identify issues and recommend data-driven solutions.
Passion for contributing to the EV market and a sustainable future.
Adaptability to thrive in a fast-paced, evolving environment.
Attention to detail and commitment to operational excellence.
Compensation & Benefits
W2 Salary: $70,000 - $75,000
Medical, Dental, Vision
This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates.
Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Next Steps:
Ready to build something from scratch and lead with impact? We'd love to meet you. Email ****************** with your best pitch as to why we should connect with you!
TikTok Shop - Business Analysis and Strategy Specialist - Creator Content
Operations specialist job in Los Angeles, CA
About the team With the rapid development of the platform's e-commerce business, the scale of the content ecosystem has continued to expand, with an explosive growth in the number of creators and various content producers, and content forms and communication scenarios have become increasingly diversified. In this context, the compliance, health, and quality of the content ecosystem are not only directly related to user trust and experience, but also the core cornerstone of ensuring the platform's sustainable compliant operations and avoiding regional cultural and regulatory risks.
Currently, the platform is facing multiple key demands: on one hand, it is necessary to keep up with the cultural customs and detailed regulatory policies of different regions, establish an adapted content and creator governance system, and ensure the compliant and orderly development of the ecosystem. On the other hand, it is essential to standardize account behaviors, reduce violations through scientific reward and punishment mechanisms and risk prevention and control strategies, while improving the exposure and conversion efficiency of high-quality content and optimizing the personalized recommendation experience.
In addition, the prediction of governance pain points, process optimization, and emergency response in cross-functional collaboration also urgently require professional talents to coordinate and promote. To further strengthen the compliance barrier of the content ecosystem, improve governance efficiency and ecological quality, and drive the high-quality and sustainable growth of the platform's e-commerce business, this content governance strategy position is specially established. It aims to build a "compliant, controllable, high-quality, and upward-oriented" content ecosystem through professional strategy formulation and implementation.
Responsibilities
* Develop strategies and policies covering content and creator governance, to adhere to US cultures, regulations, nuances.
* Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc.
* Develop strategies and policies to mitigate risks, monitor, and raise the overall e-commerce content ecosystem quality and personalized recommendations.
* Engage cross-functional stakeholders to consolidate, pre-empt and analyze content and creator governance pain points; derive and implement action plans and operational workflows to resolve them.
* Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
* Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
* Communicate and conduct training as regards new strategies and policies, to ensure their effective implementation.
* Troubleshoot and resolve high-priority emergency cases that may arise Minimum Qualifications
* Bachelor's degree in Business, Marketing, Data Science, or a related field (or equivalent practical experience).
* Proven ability to analyze business metrics, build KPIs, and provide actionable insights to drive performance and growth.
* Strong communication skills, with the ability to collaborate with cross-functional teams and stakeholders.
Preferred Qualifications:
* 2+ years experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields.
* Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams to build and launch plans.
* Familiarity with e-commerce compliance ecosystem, content ecosystem, and/or social media content landscape will be advantageous.
* Having experience in e-commerce Creator and Partner is an added advantage.
Operations Specialist
Operations specialist job in Los Angeles, CA
About the Hiring TeamThe Overseas Administration Department is an integral part of Tencent's global operations, responsible for establishing offices and overseeing administrative functions on an international scale. This dedicated team plays a crucial role in ensuring the efficient functioning of Tencent's global initiatives by coordinating logistics and managing office-related tasks. With a focus on optimization and efficient management, the department contributes significantly to the overall success of Tencent's international endeavors.What the Role EntailsAbout the role:
We are looking for a fully onsite Workplace Operations Specialist who can step in wherever needed to ensure our workplace works smoothly, efficiently and securely. This role supports all aspects of the office management and facilities operations, as well as providing light IT coordination to ensure employees have a seamless workplace experience. The ideal candidate thrives in a fast-paced, global tech environment, is proactive, resourceful, and enjoys being the go-to-person. The position reports to the Director of Operations.
Key Responsibilities:
Office Operations
Manage daily office operations to ensure a safe, clean, and productive work environment for our LA office and other smaller satellite offices.
Serve as the main point of contact for building management, vendors, and service providers.
Coordinate maintenance, repairs, and workplace services (HAVC, janitorial, security, etc.), ensuring contracts are in place and service standards are met.
Support space planning, seating assignments, and office moves in collaboration with global workplace team.
Collaborate with IT team managing access control systems, security badges, and visitor management procedures.
Track and manage office operations fixed assets, office supplies, equipment inventory and vendor contracts.
Assist with purchase orders and vendor onboarding.
Maintain accurate facilities records, manage expenses and budgets.
Support HR with onboarding and offboarding from admin and facilities perspective.
Partner with IT to support meeting room technology and liaise with global IT when escalations are needed.
Provide warm, responsive first-line support for employee workplace requests.
Help plan and execute onsite events, team buildings, and community initiatives.
Maintain a welcoming environment for employees and visitors that reflects our company culture and values.
Maintain documentation and reports for compliance, safety, and audit requirements.
Who We Look For
Qualifications:
3-5 years of experience in office management, facilities coordination - ideally with a tech or fast-paced corporate environment.
Bachelor's degree in management, facilities management, or related field preferred.
Facilities management skills and basic IT knowledge (e.g., device setup, network connection, AV troubleshooting).
Service-oriented mindset with excellent communication and interpersonal skills.
Strong organizational skills with the ability to adapt quickly and a problem solver.
Comfortable working independently and collaboratively across global teams and time zones.
Proficiency with Microsoft office, ServiceNow, Workday
Fluent in Mandarin preferred
Location State(s)
US-California-Los AngelesThe expected base pay range for this position in the location(s) listed above is $69,306.00 to $120,100.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company's 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee's tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Auto-ApplySpecialist, Lifecycle Operations
Operations specialist job in Santa Monica, CA
We're seeking a strategic and data-driven Associate Manager of Lifecycle Marketing to support customer engagement and retention initiatives for Hulu and report to the Senior Manager of Lifecyle Operations. As an Associate Lifecycle Manager at Hulu, you will help manage highly technical marketing projects that efficiently drive business impact and deliver outstanding subscriber experiences. You will also collaborate cross-functionally to execute a variety of marketing campaigns, using data to drive personalization and value for both active and lapsed subscribers. You're the right person for this role if you're a hard-working self-starter with impeccable project management skills and can thrive in a fast-changing environment. The ideal candidate brings exceptional project management skills, utilizes data-driven insights to guide strategy, and has a proven ability to work within tools like Airtable to manage workflows efficiently. This is the perfect role for someone who loves to roll up their sleeves, work in a collaborative team environment, and is passionate about email & push marketing.
Responsibilities:
* Partner within the Lifecycle Marketing teams, agencies, data teams, and external partners to bring high priority marketing initiatives to life
* Plan, schedule, execute, and test email and push notification journeys, including end-to-end QA documentation and performance measurement
* Partner with content teams to identify opportunities for increasing engagement in existing and new journeys
* Hyper-target subscribers with relevant content to ensure a positive experience for users engaging with Hulu's products
* Optimize current email and push programs through continual testing of creative, copy, timing, offers, targeting, and more
* Coordinate work activities with internal and external partners to launch campaigns in a timely and consistent manner
* Find opportunities to improve the effectiveness of email and push marketing programs
Basic Qualifications:
* 3+ years in Lifecycle marketing, or related field
* Experience with marketing automation platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud)
* Knowledge of email and push best practices for deliverability and downstream impact
* Superior project management skills and attention to detail with experience in managing Airtable workflows
* Ability to provide strategic recommendations motivated by data
* Ability to independently develop presentations and communicate clearly to marketers, data analysts, data engineers, and product
* Ability to anticipate needs, innovate, and flourish in a fast-paced environment
* A positive attitude, ability to work with a team to drive projects to completion, and penchant for solving problems
* Extensive project launch experience and understanding of QA processes
Preferred Qualifications:
* A minimum of 1 year of experience in streaming, media, or subscription-based businesses
* Experience with corporate audience segmentation tools such as SaS Customer Intelligence
Required Education:
* Bachelor's degree or equivalent work experience
The base salary for this position in Santa Monica, CA is $64,300.00 - $86,200.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Branch Operations Specialist - Orange County
Operations specialist job in Los Angeles, CA
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Orange County Region. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you!
Essential Functions:
* Supports the assigned branch throughout the Los Angeles/Orange County Region by performing duties on the teller line, in new accounts, and branch operations.
* Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record.
* May occasionally be assigned to back-office departments.
* May also assist with special projects.
* Ensures high quality customer service goals are met.
* May train staff on proper bank procedures.
* Other duties as assigned.
Qualifications:
* MUST BE ABLE to accept assignments throughout the Orange County Region ranging in duration from one day to several months.
* MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts.
* High school diploma or equivalent required.
* Ability to contribute to the development of branch operations, new accounts, and sales principles.
* Proficient training skills.
Benefits:
* Mileage and travel time pay.
* Eligible for sales bonuses, monthly incentives, and annual discretionary bonus.
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance.
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays.
* 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience.
* Mental health benefits, including coaching and therapy sessions.
* Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
* Employee Ambassador preferred banking products.
This position is eligible to earn a base salary in the range of $26 - $33 hourly depending on job-related factors such as level of experience.
Operations Specialist
Operations specialist job in Los Angeles, CA
Salary: $24.04 per hour, non exempt
Team: HPU/Contracts and Grants Team
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it.
Department Summary
Brilliant Corners has elevated our Operations Team within the Los Angeles Flexible Housing Subsidy Pool (FHSP) to a division within Housing Services. The division will support fiscal intermediary and contracting work across our portfolios.
The Program Operations team currently serves with payment processing of monthly rental subsidies, utilities, move-in assistance, and other client assistance. Additionally, the Program Operations team will improve workflows for rent collection (where relevant), unit closeouts, and recertifications. The team will collaborate with the Data & Technology team, Finance team, and Program Directors to standardize payment processing, program reporting and invoicing, rent roll integration between our programmatic and financial management systems (Salesforce and Intacct), and other automations and process improvements. The team sits at the intersection of program implementation, data, and finance-and always embodies Brilliant Corners' “customer service approach” with both internal and external stakeholders.
Position Summary
The Operations Specialist position plays a key role as a member of the Brilliant Corners Program Operations department. The Operation Specialist will work with internal and external partners to receive, review, and process various requests. The type of requests received will vary based on the hiring team but may support other teams as necessary. Below is a brief overview of each of the teams in the Operations Department.
Position Responsibilities
Payments Team
- This team processes client and unit related requests for our FHSP program including general assistance requests, ARVU payments, rental subsidy payments, and utility payments. This team is responsible for tracking these payments using Intacct financial software and/or Excel and responding promptly to payment inquiries from vendors and internal departments.
HPU/Contracts and Grants Team
-This team processes a variety of client related payment requests to support clients in retaining their housing a well as processing various invoices relating to our contracts. This team assists with contract preparation, execution and tracking. As well as vendor documentation management and compliance tracking This team is responsible for tracking these payments using Intacct financial software and/or Excel and responding promptly to payment inquiries from vendors and funders.
Move-In Assistance Team
- This team processes client payments related to security deposits, utility deposits, move-in furniture, and on-going assistance. The team is also responsible for generating unit contracts and participant/landlord agreements related to client move-ins. The team is responsible for processing payments using Intacct, providing on-going reporting, responds promptly to inquiries from case management, funders, and internal partners.
Applications & Closeout Team
- This team processes client applications for the FHSP program ensuring that all data is correct and support case management in this process. The team also handles the accounts receivable portion at the time of move out. These responsibilities vary from security deposit returns, damage mitigation, or invoicing partnering facilities. The team is responsible for tracking processes on salesforce and entering AR into Intacct, responding promptly to funders and venders, and providing on-going reporting to partners.
Requirements
Professional Experience
1+ years' experience in a non-profit setting preferred but not required
Knowledge, Skills, and Abilities
Intacct software experience preferred but not required
Salesforce/CRM software and/or database experience preferred but not required
Intermediate-level familiarity with Microsoft Word and Excel required
Strong communication skills with effective messaging and strong follow up
Able to work in collaboration with team, internal and external departments as needed
Data and metric drive, comfortable around numbers
Process driven
Strong attention to detail
Ability to understand, retain and apply program policies to role
Core Competencies
Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with all stakeholders and gains their trust and respect.
Organizational Agility:
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Time Management:
Uses their time effectively and efficiently; values time; concentrates their efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
Organizational Values
Humanity
: Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.
Community
: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity
: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.
Physical Requirements
Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.
Labor Union
This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement
Salary range for this position is $24.63- $30.62 This position is being offered at $24.04 per hour.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records.
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Hybrid Work
Auto-ApplyWarehouse Operations Specialist - 2nd Shift (2pm-10:30pm)
Operations specialist job in Pico Rivera, CA
Job DescriptionDescription
Vesta Home is a leader in luxury interior design and furniture staging, serving prestigious markets such as Los Angeles, San Francisco, Florida, and New York. Our team is dedicated to creating iconic spaces that enhance the sale of properties by effectively merging style with functionality.
As a Forklift Operator specializing in Cherry Picker equipment, you will play a vital role in optimizing our warehouse operations and contributing to the seamless flow of inventory. You will ensure that all products are handled safely and efficiently while maintaining the organization of our warehouse.
Overview
We are seeking a detail-oriented and organized Inventory Specialist to join our team. The ideal candidate will play a crucial role in managing inventory levels, ensuring the accuracy of stock records, and supporting supply chain operations with Data entry. This position requires a strong understanding of inventory control processes, warehouse management systems, and demand planning to optimize inventory flow and minimize discrepancies along with data entry and strong commination skills
Duties
Monitor Projects and coordinate with internal teams and report discrepancies.
Conduct regular stock audits and reconcile discrepancies in inventory records.
Collaborate with the design ops team and operations team to forecast demand and plan for procurement needs.
Utilize warehouse management systems to track inventory movements and ensure proper storage practices.
Analyze inventory data using tools like EAMS, INTERNAL to identify trends and improve efficiency.
Assist in the development of materials management strategies to optimize picking process.
Coordinate with all operation teams to ensure timely delivery of reporting.
Implement best practices for inventory control and contribute to continuous improvement initiatives.
Requirements
Proven experience in inventory control, supply chain management, or warehouse operations is preferred.
Familiarity with demand planning processes
Proficient in using warehouse management software and other relevant systems.
Strong analytical skills with experience in data analysis tools such as Internal and EAMS
Excellent organizational skills and attention to detail are essential for success in this role.
Ability to work collaboratively within a team environment while managing multiple priorities effectively.
Knowledge Luxury Furniture background is a plus.
Benefits
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Operations Specialist
Operations specialist job in Los Angeles, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
Operations Specialist - Mid Shift (12:00 PM-8:30 PM)
Operations specialist job in Los Angeles, CA
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.
We are looking for Operations Specialists to join our team. In this role, you'll help support our daily operations including deploying and retrieving our fleet of shared electric vehicles. This is an exciting role where you will wear many 'helmets' to support the Lime team.
What you'll do:
* Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
* Interact with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de escalation skills
* Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements
* Maintain communication with the team including peers, shift lead, and manager
* Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles
* Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed
* Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow
* Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests
* Detect and report uncommon situations related to on the ground service and product
* Occasionally assist customers in field by providing support related to Lime vehicles
* Follow established safety procedures to ensure Lime riders are on the safest vehicles
* May operate a pallet jack or push cart on an as needed basis
* Additional job related tasks as assigned
About you:
* Must be at least 21 years of age with a valid driver license and good driving record
* Experience in a similar position with knowledge of the local geography
* Ability to drive large vans and work outdoors in all weather conditions
* Ability to lift up to 65lbs / 35 kg on a frequent basis required
* Knowledge of cell phone applications. iOS experience preferred
* Ability to work various shifts including evenings and weekends
* Experience safely operating a pallet jack or push cart
* Strong problem-solving skills, with the ability to perform quick and efficient repairs
* Self-motivated and the ability to work independently with minimal supervision
* Strong organizational skills with the ability to manage daily tasks
* A safety-oriented mindset, capable of conducting rigorous quality checks
* Excellent communication skills with the ability to interact with team members, riders, and city officials
* Disclaimer: To ensure the safety of our drivers Dual-Facing AI Dash Cams that record the road and inside the cab have been installed in our vehicles. As a requirement of this position, a waiver accepting acknowledgment of the Dash Cam in Lime's vehicle must be signed.
This is a contracted position employed and compensated by a third-party employer. By submitting an application, candidates acknowledge and agree that Lime may share their submitted information with the designated third-party employer, who may then contact them regarding the role. Compensation and benefits, if any, are determined and provided solely by the employer of record.
Lime considers all qualified applicants, including those with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and all other applicable federal, state, and local laws.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.
Contract Administrator/Ops Specialist, People Operations
Operations specialist job in Los Angeles, CA
The Contract Administrator/Specialist is responsible for managing the full life cycle of employment related agreements across the organization. This role ensures accuracy, compliance, timely execution, and proper documentation of all employment contracts. The Contract Administrator collaborates with People Business Partners, Legal, People Operations, Payroll and IT to support contractual processes for new hires, internal transfers, renewals and amendments. In addition to Contract Administration, this role will evolve into an Operations Specialist supporting and managing Workday transactions and other specialized processes.
You will own People Operations'Contract Administration responsibilities from approvals in our Personnel Requisition System to legal, to delivering contracts to new hires and employees via Docusign, to updating Workday and ServiceNow case management.
Ensure accurate and timely processing of approved contracts, amendments, option letters and terminations.
You will manually track all activity providing a real-time snapshot for Business Partners and Legal to review status.
You will follow procedures connecting employee contract activities between the business, our legal team and your People Operations team by utilizing ServiceNow case management.
You will update employee contract details in Workday.
Contract Administrator, People Operations provides support services to a variety of People teams by carrying out various administrative and operational related activities.
Coordination between Business Partners and People Operations Representatives and Employment Counsel, new hires and employees and other People Operations Specialists.
You will make an impact by providing a positive contracts experience for all our Business Partners, new hires on contract and employees.
You will run and distribute weekly, monthly and quarterly reports.
Understand dependencies across Workday modules (Recruiting, HCM, Payroll, and Benefits) and integrations with other systems.
Update contract admin playbook, document standard operating procedures, and assist in developing new processes to improve team efficiency.
Qualifications
Bachelor's degree strongly preferred or 2-5 years of experience in HR Administration, legal/contracts administration, HR or People Operations or a similar role.
Experience with Workday.
Experience with ServiceNow or other similar case management / ticketing systems.
Exceptional attention to detail and accuracy.
High level of professionalism, trust, confidentiality and good judgment.
Excel skills including vLookups.
Exceptional problem solving, time management, and organizational skills and able to understand both sides of an issue to reach the best conclusion for the business and those involved.
Knowledge of HR practices, policies, processes and systems in a multi-state environment.
Demonstrated ability to work within a fast-paced, deadline-oriented environment.
Demonstrated ability to work independently and be self-motivated.
Process complex data updates.
Willingness to ask questions rather than just follow directions is required.
Airfield Operations Specialist I
Operations specialist job in Palmdale, CA
General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. Under supervision of the airfield supervisor or shift lead, this position serves as a crew member responsible for maintaining airfield/movement area in compliance with company requirements. Conducts inspections to identify hazards to safe aircraft operations and maintenance. Responds to all airfield incidents/accidents as a member of the ARFF/Emergency Response Team. Ensures constant level of preparedness through company, department, and self-education training for airfield operations and emergency response. This position's work schedule is a 40-hour/ 5-day work week.
DUTIES AND RESPONSIBILITIES:
Performs inspections of airport operational areas and equipment including runway and taxiways, airfield lighting, parking aprons, hangars, and fuel storage areas.
Performs duties to monitor and enforce flight, fire and life safety regulations/procedures including flight line vehicle operations and foreign object debris control.
Provides crash response services to remotely piloted aircraft operating at the airfield and prepares site for follow-on investigation in accordance with the facility Mishap Plan.
Performs fire prevention activities and services throughout the airfield facility, including fire detection rounds and response to hazardous material spills as necessary.
Responds to other emergencies as necessary and is prepared to provide basic first-aid service, including CPR/AED, to company personnel in distress. Coordinates with public emergency services as necessary.
Maintain all departmental equipment in a serviceable/ready status, including fire vehicles, response vehicles, extinguishing equipment and other related tools.
Ensures compliance with required training and maintains any required certifications.
Willingness to participate in on the job training for driving and operation of airfield firefighting vehicles (ARFF Fire Trucks).
Required to perform shift work in a rotation of days, evenings and nights, to include weekends and holidays.
Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
Expected to work in a safe manner in accordance with established operating procedures and practices.
Additional Duties as assigned or required.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Typically requires a high school diploma or equivalent. Must have ability to understand concepts relating to aircraft emergency response, associated equipment, airport operations and fire prevention activities.
Completion of Firefighter 1 academy or FF-1 certification (IFSAC , Pro Board, California State Fire Marshal's Office / California State Fire Training, California State Board of Fire Services, DoD, or verifiable equivalences) is required.
Must possess the ability to lift up to 50 pounds;
The ability to work under pressure and handle stressful situations.
Ability to establish and maintain good working relationships with co-workers, supervisors, other company departments and outside agencies.
The ability to accurately document and maintain records and files.
The ability to operate heavy equipment.
A valid driver's license and clean driving record required.
The ability to work both independently and in a team environment is essential as is the ability to work different shifts, workdays, and additional hours as required.
Ground Inbound Operations Specialist
Operations specialist job in Los Angeles, CA
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
Hourly Pay Range: $23/hr to $26/hr
Tuesday to Friday: 8:30am - 5:00pm & Saturday 8:00am - 4:30pm
19600 S. Western Avenue, Torrance, CA 90501
Internal Title: Supply Chain Operations Specialist II
YOUR ROLE
Are you known for exceptional expertise in supply chain operations? Are you passionate about leading and sharing your knowledge with others? If so, we have an opportunity that would allow you to provide a leadership role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
* Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address sensitive, escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
* Work with supervisors and trainers to ensure staff are trained, provides assistance and feedback and completes appropriate forms or documents when required. Prioritize and assign work and provides work direction.
* Assist with overseeing the processing of services and customer service commitments to reflect established company policies, procedures, and requirements.
* Identify and provide services or assist others that require specialized or expedited handing. Track orders and shipments and assist with tracing as needed; usually sensitive, domestic and may involve international operations.
* Run, analyze, and summarize more complex operational reports and details; present information to co-workers or supervisors are needed.
* Prepare information required for quotes or address potential services; provide more complex quotes.
* Communicate with internal and external customers, carriers and providers on a variety of issues, to include arranging service, invoice and billing, service delivery, problem resolution, and other operational needs; assist others on specialized to sensitive needs.
* Ensure compliance with company policies and procedures and operate in a safe and effective work environment; assist others with understanding operational items.
WHAT ARE WE LOOKING FOR?
* Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Five years of specialized logistics or related operations support experience.
* Skills: Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications. Leverages databases and systems to review and verify logistics and transportation information. Capable of preparing complex quotes and service details. Ability to track and trace complex and sensitive shipments or product.
* Characteristics: Ability to serve as a lead to staff, which includes prioritizing and assigning work. Ability to identify and resolve potential operational delays. Ability to address and resolve expedited handling or service needs. Specialized knowledge of operational and support principles and practices in related supply chain environments.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Nearest Major Market: Los Angeles
Easy ApplyMicrosoft 365 Business Central Specialist
Operations specialist job in Torrance, CA
Job DescriptionDescription:
About Us:
AMS Group, Inc. is a leading distributor, manufacturer and supplier of engineered aerospace and defense systems, components, and subsystems, providing innovative technologies and logistics support to defense and security markets. We are a rapidly growing small business (100 employees) with our headquarters in Alexandria, Virginia and offices in Stevensville, Maryland; Kearneysville, West Virginia; and Torrance, California. AMS Group, Inc. and its business units are committed to conducting business in a legal, ethical, and socially responsible manner. We consistently focus on creating value and innovation to benefit our partners, clients and suppliers while also ensuring the health, safety and welfare of our employees and the communities in which they operate.
Our team is now focused on expanding our Microsoft 365 Business Central (BC) capabilities to drive process improvement, operational efficiency, and user adoption across the enterprise and with a specific focus in our ES division in Torrance, CA and NDI in San Diego, CA. We have an exceptional lead developer and are seeking a Microsoft 365 Business Central Specialist to serve as his deputy - a capable, curious, and resourceful professional who can document, design, improve, and help implement and train manufacturing and operational processes in BC. Success for this role is making end users love the ERP platform by helping them work more efficiently and accurately.
What You'll Do
Collaborate with stakeholders to analyze and document business processes across manufacturing, supply chain, and administrative functions.
Translate operational needs into functional BC requirements and work closely with the development team to deliver solutions.
Assist in designing, testing, and rolling out process improvements within Business Central.
Develop SOPs, process documentation, and training materials for new and existing workflows.
Deliver hands-on training sessions to drive system adoption across multiple locations.
Build and maintain reports, dashboards, and KPIs using Business Central, Power BI, and Jet Reports.
Troubleshoot issues and coordinate with technical resources to resolve problems quickly.
Serve as a functional liaison between users and IT, ensuring clarity in requirements and solutions.
Requirements:
What We're Looking For
2-5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
Understanding of manufacturing processes such as BOMs, routings, production scheduling, and inventory management.
Experience with process design, workflow optimization, and documentation.
Familiarity with BC reporting tools (Power BI, Jet Reports, or similar).
Strong communication and training skills; comfortable working directly with end users.
AL development knowledge is required - willingness to learn and grow is essential.
Experience in defense manufacturing or regulated industries is highly desirable.
Why Join Us?
Impact - Be a key player in shaping how our organization runs day-to-day.
Growth - Learn from an experienced lead developer and gain exposure to advanced BC customization.
Variety - Work across manufacturing, distribution, and administrative functions in a multi-entity environment.
Purpose - Contribute to projects that support national defense and critical industries.
PCP/Endo Business Specialist - Pasadena, CA
Operations specialist job in Los Angeles, CA
The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Compensation Data
This position offers a base salary typically between ($95K) and ($153,100k). The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here.
Duties & Responsibilities
Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees.
Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences.
Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc.
Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements.
Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards.
Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based.
Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community.
PCP/Endo Business Requirements
Bachelor's degree from an accredited institution is preferred.
A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent
Experience in diabetes therapeutic area preferred.
History of successful performance
Meets expectations for the key competencies required for this role
Proficiency in Excel, Word, Outlook, and database applications
Ability to travel (may include overnight travel)
Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership.
Valid Driver's License and an acceptable driving record
Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
Physical Demands / Surroundings
Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs.
Visual Demands
Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions.
Temperaments/Mental Requirements
Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment.
Level of Proficiency
Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements.
Attendance / Schedule
At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment.
Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities.
These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed.
It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time.
Executive PCP/Endo Business Requirements
Bachelor's degree from an accredited institution preferred
A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent
Experience in diabetes therapeutic area preferred
History of successful performance
Meets expectations for the key competencies required for this role
Proficiency in Excel, Word, Outlook, and database applications
Ability to travel (may include overnight travel)
Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership.
Valid Driver's License and an acceptable driving record
Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
Physical Demands / Surroundings
Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs.
Visual Demands
Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions.
Temperaments/Mental Requirements
Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment.
Level of Proficiency
Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements.
Attendance / Schedule
At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment.
Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities.
These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed.
It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time
Sales Operations Specialist
Operations specialist job in Los Angeles, CA
About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Auto-ApplySales Ops Specialist (Contract)
Operations specialist job in Los Angeles, CA
📍 Los Angeles, CA (Hybrid - 5 Days/Week, 4 In-Office)
Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022, Passes has attracted top talent from some of the world's most recognized companies as we build a platform for scale.
Position Overview
We're looking for a motivated, data-minded and detail-oriented Sales Ops Specialist (Contract-to-Hire) to support both our Creator Acquisition (AE) and Creator Success (CSM) teams. This is a full-time, 3-month contract-to-hire role designed for recent grads or early career professionals looking to gain experience at a fast-growing startup. You'll have the opportunity to work cross-functionally, supporting both outbound sales initiatives and creator success strategies. This role has potential to convert to a full-time role based on performance.
You'll play a key role in activating lead lists, crafting outreach, optimizing internal tools, and helping build the resources that empower creators to succeed on Passes.
What You'll Do
Lead Outreach & Engagement
Use existing lead lists to engage creators via DMs and other platform-native touchpoints
Craft personalized, strategic outreach messages that capture attention and drive responses
Run A/B tests and message experiments to boost reply rates and improve targeting
Track outreach performance, identify trends, and suggest optimizations to increase qualified meetings
Internal Tools & Team Support
Build and refine internal tracking tools (Google Sheets, Notion, Airtable, etc.) to monitor outreach effectiveness
Assist AEs with updating pitch decks, creator case studies, and other outbound sales materials
Partner with CSMs to improve onboarding documentation, FAQs, and training content
Contribute to cross-functional initiatives that strengthen internal processes and reduce manual work
Join team meetings and assist with special projects across Sales, Success, and Ops
Experience with Monday.com
What You'll Learn
How to balance structure, creativity, and experimentation in high-volume outreach
How to personalize messaging across different creator types, verticals, and platforms
How outreach data feeds into broader Sales and Success strategies
How scalable playbooks, templates, and systems are built and improved over time
How to work cross-functionally while owning meaningful, portfolio-worthy projects
Who You Are
A strong communicator with a sharp eye for tone, timing, and personalization
Comfortable with repetitive tasks but always looking for ways to make them smarter and more efficient
Curious and data-minded, with an interest in using metrics to understand and improve performance
Proactive, organized, and self-directed, but highly collaborative
Familiar with (and excited by) the creator economy, digital media, and platform operations
Bonus: You've dabbled in content creation or follow creators closely across platforms
Perks
Free team lunches and snacks
Work out of a stylish, creative warehouse office in Hollywood
Daily exposure to creators, creative teams, and a fast-moving digital platform environment
Role Details
Title: Sales Ops Specialist
Compensation: $25/hour
Type: 3-month contract-to-hire
Schedule: Full-time (5 days/week, 4 days in-office)
Location: Los Angeles (hybrid)
Reports to: Acquisitions Team Lead
Auto-ApplyMicrosoft 365 Business Central Specialist
Operations specialist job in Torrance, CA
Requirements
What We're Looking For
2-5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
Understanding of manufacturing processes such as BOMs, routings, production scheduling, and inventory management.
Experience with process design, workflow optimization, and documentation.
Familiarity with BC reporting tools (Power BI, Jet Reports, or similar).
Strong communication and training skills; comfortable working directly with end users.
AL development knowledge is required - willingness to learn and grow is essential.
Experience in defense manufacturing or regulated industries is highly desirable.
Why Join Us?
Impact - Be a key player in shaping how our organization runs day-to-day.
Growth - Learn from an experienced lead developer and gain exposure to advanced BC customization.
Variety - Work across manufacturing, distribution, and administrative functions in a multi-entity environment.
Purpose - Contribute to projects that support national defense and critical industries.
Salary Description 85,000 - 130,000