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  • SAP - Quality Management - QM - Senior - Consulting - Location OPEN

    Ernst & Young Oman 4.7company rating

    Operations specialist job in Urban Honolulu, HI

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. The opportunity We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making. Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs. Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives. Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities. Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs. Perform field and value mappings associated with data conversion efforts. Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete. Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing. Work on the development training materials incorporating requirements and deliver end user training or ‘train the trainer' workshops according to the training plans/schedules. Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations. Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success. Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components. Skills and attributes for success To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial. On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact: Strong analytical and decision-making abilities. Proficiency in technology business requirements definition and analysis. Experience in system configuration design and technology cost-benefit analysis. Ability to manage client relationships and communicate with impact. To qualify for the role, you must have A bachelor's degree. Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules. Strong technical skills in application functional design. Expertise in technology business requirements definition, analysis, and mapping. Capacity for critical thinking and complex problem-solving. Strong written and verbal communication, presentation, client service and technical writing skills. Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies. A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. Ideally, you'll also have Prior consulting industry experience or deep functional experience. SAP certification(s). Experience with at least one full cycle implementation of your core module. What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. #FY26SAP What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $122.9k-213.4k yearly 5d ago
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  • Health Plan Operations Specialist - On Site - Downtown Honolulu, HI

    Unitedhealth Group 4.6company rating

    Operations specialist job in Urban Honolulu, HI

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Health Plan Operations Specialist will handle a variety of tasks to ensure the daily operations within the Hawaii Health Plan. Key supporter to ensure that the HI health plan is compliant with our state welcome calls. Assist with collection of assigned shares of cost. Supporter of basic office functions including mail sorting and scanning and onsite member support. This is a full time, on-site, role in downtown Honolulu, HI. Primary Responsibilities: Excellent Customer Service Welcome Calls Onsite Provider/member engagement Resolving eligibility/demographic discrepancies Collection and tracking of shares of cost Assist on various projects and tasks to improve member satisfaction and business operations. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in customer service 2+ years of experience with MS Excel and MS Word Data entry experience Able to work on-site in downtown Honolulu Monday through Friday 7:45am - 4:30pm Preferred Qualifications: Health care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #UHGPJ At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $20.4-36.4 hourly 2d ago
  • Lead Technical Operations Specialist

    General Dynamics Mission Systems 4.9company rating

    Operations specialist job in Wahiawa, HI

    Basic Qualifications Bachelor's degree in a related specialized area or field or equivalent is required plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Top Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position At General Dynamics Mission Systems, we create the technologies, products and services that help our nation's heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what's possible. Here you'll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar space and everything in between. The Lead Tech Operations Specialist will provide monitoring, statusing and maintenance of network operations, to include switching equipment, radio equipment and data communications equipment. They will be responsible for the operations of the watch floor and all processes and procedures for the watch floor. They'll be the primary point of contact for administrative communication between other function area groups as well as leadership. Utilizing your sound technical competency, you'll participate in the strategic planning for new project(s), developing creative applications and providing effective mentoring for team members. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: A Bachelor's degree in a related specialized area or field or equivalent plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience Extensive knowledge of communications systems and network operations Strong technical competence in monitoring, fault management and fault isolation of systems or networks Solid knowledge in the technical application of network management systems and corresponding tools such as HP Openview GUI interface, Linux and Windows OS and REMEDY (or equivalent) based trouble reporting and tracking Ability to utilize your influence to obtain internal resource, commitment and support What sets you apart: Seasoned professional able to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity Solid communication skills to interface with customers on the system or network Commitment to ongoing professional development #CJ1 Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $101.4k-109.7k yearly Auto-Apply 6d ago
  • Quality Operations Specialist

    Welbehealth

    Operations specialist job in Urban Honolulu, HI

    WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 8d ago
  • ATM Operations Associate

    Bank of Hawaii Corp 4.7company rating

    Operations specialist job in Urban Honolulu, HI

    Under general supervision, is responsible for the execution and implementation of the strategy and service delivery for Automated Teller Machines (ATMs). Coordinates and oversees the installation, maintenance, and repair of ATMS to ensure smooth operation, functionality and security. Works closely with both internal teams and external vendors to manage ATM issues. This includes vendor management for cash replenishment and reconcilement, coordinating servicing and maintenance response, and network and regulatory site compliance. Serves as the primary administrator of the system utilized to monitor/measure vendor service performance and applicable service rebates.
    $70k-84k yearly est. Auto-Apply 36d ago
  • Court Operations Specialist V (Emergency/Safety/Security) - Honolulu

    Hawaii State Judiciary

    Operations specialist job in Urban Honolulu, HI

    Recruitment No. 25-264TO, Court Operations Specialist V (Emergency/Safety/Security), SR-24, Honolulu. Note: The position requires a current and valid driver's license to operate a motor vehicle.This position functions as a staff specialist with a primary focus on emergency, safety, and security issues as it relates to the health and welfare of employees and security of facilities in the First Circuit. This position assists the Deputy Chief Court Administrator and Chief Court Administrator in developing, recommending, evaluating, reviewing, and revising policies, procedures, methods and/or techniques in court administration; developing systems and methods to implement objectives; developing manuals, guidelines, policies and procedures involving security programs and operations; researching, planning, and coordinating new projects; and evaluating the effectiveness and adequacy of program standards and making recommendations for changes; and performing other duties as assigned.Education: Graduation from an accredited college or university with a Bachelor's degree, or Progressively responsible experience in administrative, professional, investigative, technical or other responsible work which has provided a general background of the type and quality described below may be substituted for the Bachelor's degree on a year-for-year basis. Specialized Experience: Two and one-half (2-1/2) years of progressively responsible professional work experience in one or combination of the following: 1) analyzing, evaluating, developing, improving managerial policies, practices, systems, methods and procedures; and considering the relationships among resources, facilities, services, needs, and values; and/or 2) independently performing professional work involving written analysis, evaluation and recommendations for problem resolution in a court or legal setting, or those social work or administrative programs of the courts. Examples of this type of professional work include assistant court administrator, social worker, data processing systems analyst, program budget analyst, program evaluation analyst, personnel management specialist, research statistician, planner, etc. with professional work experience in the court system. Staff Specialist or Supervisory Experience: Applicants for Level V must possess one (1) year of either supervisory or staff specialist experience of the type and quality described below: A. Staff Specialist Experience: Work experience performing work regularly encompassing difficult and complex situations and problems in a given specialty with responsibility for furnishing advisory services to management in the overall aspects of program development and evaluation; or performing extensive and intensive work in a given area of specialization, working on the most complex and difficult assignments in the areas of program development and evaluation, development of new and revised procedures, review of working situations to be sure divisions are following guidelines for sound management practices, development of legislative proposals or analysis of the impact of proposed legislation, and engaging in research aimed towards improving the management system. Examples of this type of professional work include, but are not limited to: Social Worker V, Human Resources Specialist V, Capital Improvement V, IT Specialist V, Program Budget Analyst V, Program Evaluation Analyst V, Planner V, etc. B. Supervisory Experience: Experience supervising professional staff in a specialized field of public or business administration which included (1) planning and directing the work of subordinates; (2) assigning and reviewing their work; (3) advising them on difficult problem areas; (4) training and scheduling their work; (5) training and developing new employees; (6) evaluating the job performance of others; and (7) hiring and terminating employees. Administrative Aptitude: Administrative aptitude rather than actual administrative experience is accepted. Administrative aptitude will be considered to have been met for this level when there is strong evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignments or projects which involve administrative problems (e.g., planning, organizing, promoting and directing a program providing staff advice and assistance); interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and managerial capabilities; success in trial assignments to managerial and/or administrative tasks. Substitution of Education for Specialized Experience: 1. Satisfactory completion of all academic requirements for a Master's degree in business or public administration or related field from an accredited college or university which demonstrates knowledge, skills and abilities in the application of operations research, program analysis, evaluation methods and techniques may be substituted for one and one-half (1-1/2) years of Specialized Experience. 2. Satisfactory completion of all academic requirements for a Ph.D. degree in business or public administration or related field from an accredited college or university which demonstrates knowledge, skills and abilities in the application of operations research, program analysis, evaluation methods and techniques may be substituted for two and one-half (2-1/2) years of Specialized Experience. 3. Graduation from an accredited law school may be substituted for two and one-half (2-1/2) years of Specialized Experience. Selective Certification Requirement - Driver's License: The position requires a current and valid driver's license to operate a motor vehicle.Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.
    $39k-55k yearly est. 59d ago
  • Operations Specialist

    Adapthealth

    Operations specialist job in Aiea, HI

    Full-time Description The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position. Salary Description $23-$29/hr DOE
    $23-29 hourly 17d ago
  • Victim Services Specialist - Honolulu, HI

    Mothers Against Drunk Driving 4.3company rating

    Operations specialist job in Urban Honolulu, HI

    Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a hybrid position, where some prescheduled in-office work will be required. Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives. The salary for this position is $43,680 ESSENTIAL FUNCTIONS: * Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. * Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. * Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. * Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. * Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. * Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. * Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. POSITION REQUIREMENTS * Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) * Bilingual a plus. * Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). * Reliable transportation to court attendance is required along with a flexible schedule. * Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. * Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. * Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. * Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. * Strong work ethic with the ability to maintain a high activity level. * Must have exceptional internal and external customer service orientation. * Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. * Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. * Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. * Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button #zr
    $43.7k yearly 60d+ ago
  • Food Operations Associate

    Brigham Young University-Hawaii 4.1company rating

    Operations specialist job in Laie, HI

    Students may only have 5 open job applications at a time. Work Experience: Intermediate (Developing Skills) Work Experience Description: Ideal for students who have begun gaining relevant experience and are building their skills through internships, part-time jobs, or significant projects. Typically aimed at sophomores or juniors who have completed a combination of introductory and advanced coursework. ᅟ Please attach a copy of your class schedule Job Summary General helper in all areas of Food Service Retail. Assist with food preparation, cooking & distribution. Cashier, cook, prep or any other areas asked to help as determined by leads, supervisor or manager. General helper must be able to work well with others, even in stressful situations. Must have good hygiene & must follow all university Honor Code dress & grooming standards. General helper must have a positive attitude to all customers and all staff members. General helper must be resourceful, comprehend Food Service operations & follow all food service & food safety standards. General helper must be organized & keep work areas clean. Must be able to multitask & be self-directed within guidelines set by management. General Helper must be able to solve problems & communicate with customers, management & other staff members. General helper must be able to work well with management, full-time, part-time, temp employees, student employees & student leaders. Must be able to work independently & as a dedicated member of a team. Must work well closely with cross-functional team to achieve food truck goals and work well in a small workspace. Primary Responsibilities * Available between 7am-10:30am, 11am-4:30pm & 7pm-11:30pm on weekdays, available on the weekends & for events on campus as needed * Be on time for every shift & perform all job duties * Must be able to lift & carry up to 80 pounds (37 kilograms) * Put away inventory below knee level and overhead. Be able to physically squat, bend and lift overhead. * Assist with food preparation, cooking, serving food & beverages * Interact with customers, take orders, receive payment, answer customer questions, resolve problems or issues in a timely manner * Performs other duties as assigned * Receiving, putting away & restock deliveries while maintaining proper process & procedures * Daily cleaning of food truck, equipment, all work areas, dishes, sweep, mop, deep clean and maintain a safe clean work environment inside and outside of all work areas Education * High School Diploma Work Experience * Must be willing to learn new skills but no experience needed Physical Demands Sometimes uncomfortable or unpleasant kitchen working conditions Food Truck, kitchen, pop up tents & other work spaces may have small workspaces and environment. Base Rate Per Hour: 16.00 ᅟ
    $28k-46k yearly est. Auto-Apply 2d ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Operations specialist job in Urban Honolulu, HI

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary range / Hourly Rate for Hawaii Based Applicants: $19.01 -21.84 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $19-21.8 hourly 34d ago
  • Victim Services Specialist - Honolulu, HI

    MADD Careers Center

    Operations specialist job in Urban Honolulu, HI

    Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a hybrid position, where some prescheduled in-office work will be required. Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives. The salary for this position is $43,680 ESSENTIAL FUNCTIONS: Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. POSITION REQUIREMENTS Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) Bilingual a plus. Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). Reliable transportation to court attendance is required along with a flexible schedule. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button #zr
    $43.7k yearly 60d+ ago
  • Fiscal Service Specialist II

    Hale Na Au Pono

    Operations specialist job in Waianae, HI

    Fiscal Service Specialist II REVISION DATE 10/28/2025 PROGRAM FISCAL SERVICES POSITION SUMMARY This position is responsible for maintaining fiscal records, billing, data entry and processing payroll. The position is expected to work within the program and policies directives of the Fiscal Department Program of the Wai`anae Coast Community Mental Health Center, Inc. /Hale Na`au Pono. REPORTS TO Fiscal Officer. This position is also guided by the position description, policies and procedures, applicable State and Federal laws, and the standards and requirement of the pertinent professional organizations and disciplines. CLASSIFICATION Full Time, Non-Exempt COMPENSATION $23.00 - $26.00 Hourly I. MAINTENANCE OF FISCAL RECORDS Vendor Files, Check Requests and Voided Documents 1. Process Contractor payments for Child programs. 2. Assist Staff Accountant with weekly checks. 3. Ensures timely (preferably daily) and proper filing of processed check requests into the appropriate vendor files. Filing of all processed check requests must be completed on a weekly basis. 4. On a quarterly basis, randomly reviews vendor files against vendor ledgers for completeness and ensures missing check requests are located and filed. 5. Ensures that voided check requests are properly noted with the vendor credit memo (CM) numbers and a photo copy of the corresponding VOIDED checks are attached to the check requests. 6. Maintains a file of the original VOIDED checks accounted for in chronological order. Charge Tags and/or Progress Notes and Group Home Client Files Data Entry 7. Responsible for the maintenance and filing of Child program charge tags according to established filing procedures. 8. Responsible for the maintenance and filing of Adult program charge tags according to established filing procedures. 9. Responsible in maintaining a file of authorization forms for the case management program. 10. Maintains the group home client files- copies of admission, discharge, program enrollment agreements, transfers and authorizations. 11. Maintains a monthly Excel spreadsheet showing progress notes received for each client. 12. Ensures timely receipt of progress notes scheduled to be received by Fiscal every Tuesday from the case management CCS. Informs Staff Accountant of delays in receipt of such progress notes. 13. Responsible for the accurate and proper entries of the progress notes into Medisoft data entry system in accordance with established data entry procedures. 14. Ensures that all received progress notes during the week are entered into Medisoft within the same week of receipt of such progress notes. Informs Staff Accountant of barriers in meeting the scheduled deadline. 15. Responsible for printing the “pre-billing” report as soon as the data entry is completed. Submits claims for payment via Instamed. 16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the “approved pre-billing reports” and the printed copy of Form 837 or CMS 1500 17. Responsible for entering client information upon admission and discharge into Medisoft on a timely manner. Admission and discharge forms must be posted within three calendar days from admission or discharge of client. 18. May be asked to generate reports for the bi-weekly adult program utilization reporting and monitoring (UR meetings). Insuranc e Billing of Services 19. Be familiar with the various billing software currently in use. 20. Be trained into using the Medisoft billing software. 21. Using the approved “pre-billing reports” proceeds with entering the billing information into various billing portals Medisoft and Instamed. 22. Reconciles the billing information processed against the “pre-billing reports”. 23. Reconciles the “remittance advice” against the billed services to determine the paid, unpaid and denied billings. 24. Reports to Staff Accountant the known discrepancies and send photocopies of the remittance advice to Adult Services Program Assistant for resolution. Follows up the resolution of the discrepancies within three calendar days. Informs Staff Accountant of the progress of the resolution. 25. Maintains a billing file in accordance with established filing procedures. Billing file will be organized by insurance company and by program on a monthly basis. 26. Provide billing reports for Adult UR meetings. 27. Provides monthly CM client encounter reports for quarterly score card. 28. Responsible for inputting Group Home client information into Medisoft, and assigning a MM code. 29. Does billing for CAMHD and APRN. 30. Entering Transitional Family Home clients and billing for Oahu and Hilo. 31. Provide Medisoft reports for TFH UR meetings. Other Clerical Duties Payroll Processing Payroll Bookkeeping Responsibilities Processing of Payroll Deductions 32. Photocopy documents, type labels and mail letters as directed 33. Assists in pulling documents, files and reports during agency audits and as directed 34. Prepares vendor files, labels, other fiscal files including payroll files as directed. 35. Shreds confidential documents in accordance with agency policy. 36. Maintains an inventory of fiscal supplies and equipment. Submits supply requests as needed to Executive Assistant. 37. Helps maintain a neat, clean and healthy working environment. 38. Ensures that consumer rights and confidentiality are protected in accordance with agency policy. 39. Learn to process checks and be available as alternate in the absence of Staff Accountant (emergencies). 40. Performs other related duties as may be required. 41. Receives timesheets and verifies accuracy and completeness of payroll information (regular hours, approved PTO hours, supervisor approval and employee signature). Checks the mathematical computations of the hours reported. Ensures approval of PTO by submission of approved PTO requests. 42. Receives and compiles all Personnel Action Forms to be processed for the pay period. Ensures that all information changes are properly inputted into the payroll system: i.e. Changes in payroll deductions, payroll taxes, direct deposit, address changes, status change, 401(k) contributions and loan repayments, TDI, salary adjustments and other payroll deductions. 43. Ensures that all new hires and terminated employees' information are available and accurate at time of input. 44. Occasionally may process manual checks when necessary for unplanned terminations or correction of processed paychecks. 45. Checks the availability of PTO hours requested by the employee for time offs, PTO donations and PTO cash outs. 46. Manages the agency's payroll input system, by printing reports such as: trial payroll, payroll taxes report and payroll deduction summaries for review. 47. Ensures that payroll allocation percentages are regularly updated for changes. 48. Ensures that employee cost centers are updated every pay period. 49. Responds to requests for copies of W2's and pay stub information within established guidelines. 50. These responsibilities will be updated upon the acquisition and implementation of the new payroll software. 51. Maintain PTO spreadsheet to reconcile with ADP records and to make notes whenever there are adjustments to employee PTO. 52. Responsible in maintaining and updating the following payroll related duties: a. Personnel PERMANENT files. b. Personnel CURRENT year files-timesheets, approved PTO requests personnel action forms, authorizing documents for payroll deduction i.e. garnishments, 401(k) loans, medical insurances, life insurances, direct deposits, etc. 53. Files the following payroll reports: a. Payroll registers and other customized payroll reports per pay period. b. Quarterly Form 941 Federal and State payroll taxes reconciliation (Federal income tax withholding, Social Security tax withholding, State unemployment reports). 54. Prepares the following reports on a quarterly basis; a. Quarterly TDI report to Hartford Insurance. b. Quarterly worksite summary report to Department of Labor. 55. Prepares the monthly Group Home roster of Residential Assistants (RA's) for 56. Review by the Group Home Program Manager to determine inactive RA'S. 57. Prints payroll deduction summary and accordingly completes the check request form to pay out payroll deductions within three (3) business days following payroll check date i.e. garnishments, child support, etc. 58. Prepares and submits check requests no later than the 3rd business day of each month for advanced monthly payments of the following: a. Medical and dental insurance. b. Pacific Guardian Life - Accounts 100, 101 and 300. c. Beneflex for Cafeteria Plan deductions. 59. Prepares the supporting journal entry to record in Excel worksheet. 60. Prepares check request for the quarterly premium due for TDI insurance (Hartford)) no later than the 5th business day following the end of the quarter. 61. Reviews the individual PTO used and accrued for each pay period and makes appropriate adjustments when needed. II. TRAINING 62. Takes down relevant notes while training on the new payroll software and incorporate the same into a step by step procedures manual to complement the operating manual for the new payroll software. The idea is to provide an instructional reference for payroll processing. 63. Cross trains another staff in the new payroll software. III. OTHER FUNCTIONS 64. Performs other duties as assigned IV. QUALIFICATIONS Knowledge / Abilities 65. Knowledge of database management programs and experience maintaining individual data files in a complex management information system. 66. Ability to meet recurring deadlines. 67. Ability to be flexible. Education & Experience 68. Bachelor's degree in accounting, business administration or High School diploma/GED plus five (5) years of experience, which have led to, required competencies. 69. Experience with the operation and maintenance of management information systems and experience maintaining individual data files. Physical Requirements 70. Within reasonable modifications, must be physically able to perform efficiently the duties of the position. Any physical condition which could cause the applicant to be a hazard to him/her or to others will disqualify him/her for appointment. IV. OTHER REQUIREMENTS 71. Valid driver's license and clean traffic abstract within the past three years and ready access to an insured vehicle. 72. Availability to work flexible hours, including nights, weekends and holidays. 73. Provide consent and necessary information for a criminal background check. 74. Consents and submits to drug testing according to agency policy and procedure. 75. Provide a TB clearance and COVID-19 vaccination. 76. Able to complete all physical requirements of the job with or without a reasonable accommodation.
    $23-26 hourly Auto-Apply 60d+ ago
  • Operations Coordinator - Academic Affairs (0080647) READVERTISEMENT

    University of Hawaii System 4.6company rating

    Operations specialist job in Kapolei, HI

    Title:Operations Coordinator - Academic Affairs 0080647 Hiring Unit: University of Hawai'i - West O'ahu, Vice Chancellor for Academic Affairs Band: B Salary: salary schedules and placement information Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent: Permanent This position is essential to the success of the Office of the Vice Chancellor for Academic Affairs (OVCAA) as it supports core academic personnel processes (e.g., tenure, promotion, contract renewal), faculty hiring, lecturer onboarding, and compliance with collective bargaining agreements. This position ensures that deadlines are met, payroll is processed accurately, and accreditation and reporting obligations are fulfilled. By aligning with UH-West Oahu's mission and UH System strategic imperatives, this position contributes to strengthening faculty success and academic quality, ensuring compliance and risk management, and supporting workforce and student success initiatives by maintaining efficient academic operations. Duties and Responsibilities (*Denotes Essential Functions): Operational & Administrative Leadership * *Oversee, prioritize, and perform complex, confidential support services for OVCAA, maintaining regular senior leadership, faculty, staff, and external colleagues. * *Serve as liaison for the Vice Chancellor for Academic Affairs (VCAA) with internal and external offices, ensuring timely communication and problem solving. * *Supervise and train OVCAA the support staff and student employees; establish office procedures to ensure efficiency and exceptional customer service. Faculty & Lecturer Personnel Processes * *Oversee recruitment, hiring, and onboarding of lecturers and OVCAA Casual hires, including collection and auditing of required forms, verification of I-9 compliance, and processing of appointments in PeopleSoft. * Serve as source of support for Division Chairs during the faculty recruitment process, including search committee appointment memos, search committee communication, and national posting of tenure-track in compliance with university policies and collective bargaining agreements. * Collect background information to determine placement on lecturer and overload fee schedules. Overload and Payroll Management * *Manage, oversee, and coordinate all aspects of overloads, including preparation, submission, monitoring, eligibility review, and accounting verification. * Ensure efficient and accurate processing of overloads to meet payroll deadlines and compliance requirements. * *Input faculty/staff personnel transactions (i.e., overloads, lecturer hires, position management requests) into PeopleSoft for approval routing. Faculty Personnel Administration * *Review faculty personnel transactions including Special Salary Adjustments (SSA), tenure, promotion, and contract renewals for conformity with established policies and procedures for compliance with university policies and collective bargaining agreements. * *Monitor instructional workloads to ensure alignment with agreements and reporting requirements; support annual workload reporting system. * Research, analyze, and make recommendations on extraordinary or unusual personnel administration requests. Other * *Gather, assemble, organize, and analyze data and information in support of various special initiatives and academic programs, including the academic development plan and accreditation reports and visits. * Partner with the UHWO Business Office and the Human Resources Office to ensure compliance with fiscal and personnel matters in accordance with Federal, State, and University rules, policies, and regulations. * Perform other duties as assigned. Minimum Qualifications: * Possession of a baccalaureate degree in Business Administration, Public Administration, Human Resources Management, or related field and three (3) years of progressively responsible professional experience with responsibilities for office management, business administration, higher education, and/or human resources; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of principles, practices and techniques in the area of office management, business administration, or higher education operations as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. * Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with office management, business administration, or higher education. * Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to operate a personal computer and apply word processing software. * For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Desirable Qualifications: * Knowledge of policies, practices, and rules governing public-sector HR or business administration. * Experience with computerized HR information systems and database management. * Ability to manage multiple priorities, deadlines, and frequent interruptions. * Experience working in a higher education setting. * Demonstrated ability to address sensitive and complex issues effectively. * Current Notary Public certification (or willingness to obtain). To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicants must submit the following: * Cover letter indicating interest in the position and how the minimum and desirable qualifications are met. * Current resume * References - names and contact information (telephone number and email addresses) of at least three (3) professional references. * Transcripts showing pertinent degree (copies of transcripts are acceptable, but official transcripts will be required at time of hire). Note:If you have not applied to a position before using NEOGOV, you will need to create an account. Late, incomplete, or unreadable application materials will not be considered. Please REDACT any social security number and/or birth date on your documents prior to submitting. Inquiries: UH West Oahu Human Resources: ************;***************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $48k-67k yearly est. 16d ago
  • ATM Operations Associate

    Bank of Hawaii 4.7company rating

    Operations specialist job in Urban Honolulu, HI

    Under general supervision, is responsible for the execution and implementation of the strategy and service delivery for Automated Teller Machines (ATMs). Coordinates and oversees the installation, maintenance, and repair of ATMS to ensure smooth operation, functionality and security. Works closely with both internal teams and external vendors to manage ATM issues. This includes vendor management for cash replenishment and reconcilement, coordinating servicing and maintenance response, and network and regulatory site compliance. Serves as the primary administrator of the system utilized to monitor/measure vendor service performance and applicable service rebates. Bachelor's degree from an accredited institution or equivalent work experience. 3 to 4 years of business experience with a minimum of 1 year of ATM or related experience, and 2 years of vendor and project management responsibility, preferably in the financial services industry. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and Power Point) or similar software. Knowledge of or ability to use Bank software and systems. Technical ATM experience and experience with training other technical professionals. Requires general knowledge of financial practices. Excellent communications skills and ability to interact with customers professionally, including verbal, written, inter-personal and presentation. Proven organization and project management skills. Must be able to work both independently and in a team environment, with a sense of urgency to meet deadlines. Excellent problem- solving skills and attention to detail, good planning and organizational skills. Demonstrated interpersonal skills with the ability to work across departments and divisions and build/maintain strong working relationships. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation and ability to commute and arrive at intended destination in a timely manner and/or as required. Off-island travel will be required. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Is responsible for implementation of the ATM strategy and service delivery. Coordinates and oversees all installation and deinstallation activities to include securing commitments and negotiating with vendors, contractors and support personnel. Coordinates communications for all partners and customers with respect to all ATM movements. Identifies issues, formulates recommendations, negotiates, resolves or escalates as necessary. Informs Manager on status and notifies of issues. Administers the ATM monitoring system to ensure complete and accurate monitoring and reporting. Implements enhancements to maximize the use of the monitoring system automation capabilities. Service Management: Evaluates and improves ATM performance by reviewing, analyzing and taking proactive measures using reports produced by the monitoring system and driver. Analyzes malfunctions, corrections and returns to service. Takes corrective measures and coordinates all follow-up activities to ensure recovery is completed in a timely fashion. On a regular basis, meets with Manager, vendors and other departments to troubleshoot and review actions taken to improve ATM performance. Ensures all ATM-related operating requirements and policies are documented (i.e., physical/encrypted keys) and updated, including stationery/supply requisitions. Operational Reporting: Reviews ATM operational daily reports, and as directed implements action plans to ensure ATMs are performing at peak levels. Assists with preparing reports for ATM performance metrics and an operational dashboard to communicate to management. Customer Dispute Resolution: Proactively researches communication and/or hardware issues which may lead to customer disputes. Researches and addresses all non-fraud and non-Bank of Hawaii customer disputes that involve withdrawal or cash deposit issues at Bank of Hawaii ATMs. Executes daily servicing and maintenance of Bank of Hawaii's ATM network, including the monitoring of vendor service performance. Responsibilities include service level compliance, contacting vendors for follow-up and resolution of outstanding issues, scheduling preventive maintenance calls, cash replenishment/reconciliation, and assisting branches/retailers with ATM performance issues. Must be available as escalation point for vendors on evenings, weekends, and holidays as required. Performs all other miscellaneous responsibilities and duties as assigned.
    $70k-84k yearly est. Auto-Apply 6d ago
  • Court Operations Specialist III (Training & Education) - Honolulu

    Hawaii State Judiciary

    Operations specialist job in Urban Honolulu, HI

    Recruitment Number 25-205TO, Court Operations Specialist III (Training & Education), SR-20, Honolulu, Oahu. requires a current, valid driver's license to operate a motor vehicle. Note: Multi-level recruitments are being conducted at the Court Operations Specialist II, III, IV & V (Training & Education) levels to fill one vacancy. Please visit our website at **************************************** to view the job announcements and minimum qualification requirements for the other levels.Independently conducts a variety of complex studies and assignments in assessing existing court program operations to develop, implement and evaluate modifications to guidelines, policies, procedures, standards and work methods necessary for effective and efficient operations. This position will independently develop and conduct training and education activities focused on newly created or updated standardized policies, operating procedures and guidelines; also perform a range of educational functions to improve employee morale and productivity; and perform other duties as required. Education: Graduation from an accredited college or university with a Bachelor's degree, or progressively responsible experience in administrative, professional, investigative, technical or other responsible work which has provided a general background of the type and quality described below may be substituted for the Bachelor's degree on a year-for-year basis. Specialized Experience: One and one-half (1-½) years of progressively responsible professional work experience in one or combination of the following: 1) analyzing, evaluating, developing, improving managerial policies, practices, systems, methods and procedures; and considering the relationships among resources, facilities, services, needs, and values; and/or, 2) independently performing professional work involving written analysis, evaluation and recommendations for problem resolution in a court or legal setting, or those social work or administrative programs of the courts. Examples of this Type 2 professional work include assistant court administrator; social worker, data processing systems analyst, program budget analyst, program evaluation analyst, personnel management specialist, research statistician, planner, etc. with professional work experience in the court system. Desired Qualifications: Knowledge of: education theory and methods, with a specific focus on adult education; curriculum design, instructional design, course assessment and evaluation techniques; the legal system, specifically the courts; research legal subject areas; office methods and procedures; problem solving techniques; communication skills and methods; organization techniques and project management. Proficiency in the use of word processing spreadsheet, database management and presentation software. Ability to: work independently with limited supervision; communicate effectively both orally and in writing; effectively communicate and negotiate with Judiciary employees and outside presenters; plan work efficiently and in conjunction with established goals and objectives; establish and maintain effective working relationships with managers, administrators and committees; plan, organize, conduct and evaluate education programs; organize multiple tasks and priorities; learn and implement new concepts; adapt to change; interpret and effectively communicate policies and procedures; instruct individuals and groups; interpret policies governing judicial education to advisory committees and program participants; act in a lead capacity for projects and program areas. Substitution of Education for Specialized Experience: 1. Satisfactory completion of all academic requirements for a Master's degree in business or public administration or related field from an accredited college or university which demonstrates knowledge, skills and abilities in the application of operations research, program analysis, evaluation methods and techniques may be substituted for one and one-half (1½) years of Specialized Experience. 2. Satisfactory completion of all academic requirements for a Ph.D. degree in business or public administration or related field from an accredited college or university which demonstrates knowledge, skills and abilities in the application of operations research, program analysis, evaluation methods and techniques may be substituted for two and one-half (2½) years of Specialized Experience. 3. Graduation from an accredited law school may be substituted for two and one-half (2½) years of Specialized Experience. Selective Certification Requirement - Driver's License: A current, valid driver's license to operate a motor vehicle is required.Any additional information may be attached to your online application, submitted by email to *****************************, or mail to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
    $39k-55k yearly est. 60d+ ago
  • Operations Specialist

    Adapthealth

    Operations specialist job in Aiea, HI

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $39k-55k yearly est. 19d ago
  • Victim Services Specialist - Honolulu, HI

    Mothers Against Drunk Driving 4.3company rating

    Operations specialist job in Urban Honolulu, HI

    Job Description Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a hybrid position, where some prescheduled in-office work will be required. Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives. The salary for this position is $43,680 ESSENTIAL FUNCTIONS: Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. POSITION REQUIREMENTS Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) Bilingual a plus. Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). Reliable transportation to court attendance is required along with a flexible schedule. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button #zr
    $43.7k yearly 26d ago
  • Operations Coordinator, Assistant Director (0096965T) READVERTISEMENT

    University of Hawaii System 4.6company rating

    Operations specialist job in Kaneohe, HI

    Title: Operations Coordinator (Assistant Director) 0096965T Hiring Unit: RES & DEAN OF GRAD DIV, SCH O&ES&T, HAW INST OF MAR BIO Band: C Salary : salary schedules and placement information Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent: Temporary Other Conditions: Continuation dependent on satisfactory performance, available funds, operational needs and actual staffing requirements. This is a temporary position with the ability to become permanent. Duties and Responsibilities 1. *Serves as the Assistant Director and advisor reporting to the Director and is designated HIMB subject matter expert for office administration, partner institution agreements, internal and external relations initiatives and programs, and facilities operations. 2. *Develops and directs the administrative management policies and systems for the Institute; develops broad plans and internal directives to accomplish the strategic planning goals of the Institute and the HIMB Director. 3. *Reviews documents, reports, requests and correspondence to determine the prioritization and appropriate handling and/or action required. Recommends appropriate action to the Director after reading and analyzing reports, requests and other submissions. 4. *Plans, organizes, directs and manages the Institute's operational functions, including developing operating policies, procedures, protocols and practices. 5. *Ensures that the vision and directions of the Director are executed on a day-to-day basis throughout all aspects of the HIMB campus. Serves as the Director's advisor for administrative matters and support operations including, but not limited to: fiscal; human resources; travel; procurement; contracts; compliance; training; organizational management and development; and facilities management. 6. *Responds to emergency and crisis situations with composure and professionalism. Consults with the appropriate UH office(s), as necessary, on the proper action to be taken. 7. *Supervises and assigns work functions to senior level staff who oversee operations including but not limited to: web/IT infrastructure, facilities maintenance and management, administrative services management, senior administrative support officer. 8. *Plans, directs, assigns, and evaluates work assignments of subordinate journey worker(s) and other support staff. 9. *Serves as the Director's office representative to other unit support offices, and the different UHM and UH system central offices in assisting the Director in meeting operational responsibilities of the Institute. 10. *Speaks on behalf of HIMB Director's Office (DO) with authority to initiate effective actions or decisions that impact the organization's operations based on prior consultation and guidance. 11. *Formulates and implements effective recommendations to resolve operations and DO administration issues requiring interpretation of policies, procedures, & practices or development of new HIMB operating policies, protocols or practices. 12. *Sets priorities to maintain and expand capacity of research-related activities at HIMB, and coordinates with senior staff on research support to manage: animal health and welfare; laboratory safety and hazardous waste; research vessel fleet; permitting for collection of organisms; permitting for research use of land and submerged land; allocation of facilities space; scientific instrument acquisition; and service contracts. 13. *Collaborates with Director in various executive roles: e.g., team building, fostering communication across HIMB operations, coordinating and scheduling meetings and playing a leadership role in the formation of an effective and positive culture within the Institute. 14. *Provides expert technical staff support and participates in strategic planning, collaborates with internal/external focus and survey stakeholder groups to develop goals and objectives. 15. *Serves as the campus-wide non-researcher expert on behalf of HIMB for programs & research initiatives requiring the exercise of seasoned professional judgment when communicating complex information about the Institute's work, operations, programs & policies. 16. *Keeps abreast of laws, statutes and policies and collective bargaining agreements as they apply to the Institute and advises the Director on these matters; communicates with university administration and state and federal regulators and works with senior staff to ensure HIMB activities are consistent with policies. 17. *Monitors and handles sensitive personnel issues related to program planning which involves handling of highly confidential matters. 18. *Conducts staffing analyses and implements necessary adjustments. Advises Director and faculty on personnel matters and contract interpretations. 19. *Interacts with local, state and federal agencies to advance HIMB priorities on behalf of the Director. 20. *Writes and submits grant proposals to federal, state and private granting agencies for funds to support improvements in infrastructure and expansion of the overall research and educational activities of the Institute including serving as PI, when appropriate. 21. *Reviews grant proposals for alignment with HIMB strategic priorities and policies and ensures the availability of committed institutional resources. 22. *Authorized to speak for the Director on routine community relations activities; identifies and addresses public needs for scientific information and education. 23. Other Duties as Assigned * Denotes Essential Functions Minimum Qualifications 1. Possession of a baccalaureate degree in Marine Sciences, Geosciences, Life Sciences, Social Sciences, Oceanography, Technology, Engineering, or in Business Administration, Finance, or related field and six (6) years of progressively responsible professional experience to include three (3) years of experience in a supervisory role and understanding of basic principles in human resource management and three (3) years of experience in fiscal and/or extramural grants administration; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. 2. Advanced and comprehensive knowledge and understanding of a wide range of developing and emerging concepts, principles and methodologies of the administration of an organized research unit. 3. Comprehensive knowledge and understanding of a wide range of principles, theories, federal and state laws and systems associated with personnel administration and organization management. 4. Demonstrated ability to understand problems from a broad interactive perspective and use reasoning to discern underlying principles and issues when problem solving, and apply creative thinking to resolve problems in new and innovative approaches. 5. Demonstrated written and verbal competence in presenting ideas, concepts and models clearly using persuasion and negotiation to build consensus and cooperation. 6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. 7. Demonstrated ability to operate a personal computer, word processing and spreadsheet software. 8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. 9. Strong interpersonal, communication, and leadership skills. 10. Experience in and/or demonstrated commitment to promoting diversity, equity, and inclusion in the workplace. Desirable Qualifications 1. Masters or Doctoral degree or equivalent in Marine Sciences, Geosciences, Life Sciences, Social Sciences, Oceanography, Technology, Engineering, or closely related field(s) or equivalent research experience. 2. Masters degree in Business Administration or closely related field. 3. Experience in a supervisory or management role at UH. To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach 1) cover letter indicating your interest in this position and how you satisfy the minimum and desirable qualifications, 2) resume, 3) the names and contact information (include title, email, and phone number) of at least three professional references and 4) copies of educational transcripts with confidential information (i.e., social security number, birth date, etc.) redacted. Official transcripts will be required at the time of hire. Transcripts issued outside of the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant. Incomplete applications will not be considered. The application will be considered incomplete if materials are unreadable. Minimum qualifications must be met by the date of application. If you submit more than one application, only the most recent application will be considered. Note: If you have not applied for a position before using NeoGov, you will need to create an account. Inquiries: Candace Kaawaloa, ***************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $48k-67k yearly est. 16d ago
  • Court Operations Specialist II (Training & Education) - Honolulu

    Hawaii State Judiciary

    Operations specialist job in Urban Honolulu, HI

    Recruitment Number 25-204TO, Court Operations Specialist II (Training & Education), SR-18, Honolulu, Oahu. requires a current, valid driver's license to operate a motor vehicle. Note: Multi-level recruitments are being conducted at the Court Operations Specialist II, III, IV & V (Training & Education) levels to fill one vacancy. Please visit our website at **************************************** to view the job announcements and minimum qualification requirements for the other levels.Assists higher level Court Operations Specialists in assessing existing court program operations to develop, implement and evaluate modifications to guidelines, policies, procedures, standards and work methods necessary for effective and efficient operations. Additionally, the position will assist with the development and conducting of training and education activities focused on newly created or updated standardized policies, operating procedures, and guidelines, and will also assist in performing a range of educational functions to improve employee morale and productivity; and perform other duties as required.Education: Graduation from an accredited college or university with a Bachelor's degree, or progressively responsible experience in administrative, professional, investigative, technical or other responsible work which has provided a general background of the type and quality described below may be substituted for the Bachelor's degree on a year-for-year basis. General Experience: Applicants must possess six (6) months of progressively responsible technical work experience which involved analyzing, interpreting or evaluating technical material (e.g., statutes, rules and regulations); solving technical problems through the application of problem solving methods and techniques, such as identifying the problem and pertinent causal factors, developing and evaluating alternative solutions, and recommending/implementing an appropriate course of action; and writing narrative reports. For example, qualifying technical experience may include, but is not limited to, responsibility for supervising or overseeing the operational activities of a unit or section whose primary function is the preparation and/or processing of legal documents OR technical experience which involved applying and interpreting technical material such as statute, rules, policies where no precedents are available. Desired Qualifications: Knowledge of: education theory and methods, with a specific focus on adult education; curriculum design, instructional design, course assessment and evaluation techniques; the legal system, specifically the courts; research legal subject areas; office methods and procedures; problem solving techniques; communication skills and methods; organization techniques and project management. Proficiency in the use of word processing spreadsheet, database management and presentation software. Ability to: work independently with limited supervision; communicate effectively both orally and in writing; effectively communicate and negotiate with Judiciary employees and outside presenters; plan work efficiently and in conjunction with established goals and objectives; establish and maintain effective working relationships with managers, administrators and committees; plan, organize, conduct and evaluate education programs; organize multiple tasks and priorities; learn and implement new concepts; adapt to change; interpret and effectively communicate policies and procedures; instruct individuals and groups; interpret policies governing judicial education to advisory committees and program participants; and act in a lead capacity for projects and program areas. Substitution of Education for Specialized Experience: 1. Satisfactory completion of all academic requirements for a Master's degree in business or public administration or related field from an accredited college or university which demonstrates knowledge, skills and abilities in the application of operations research, program analysis, evaluation methods and techniques may be substituted for one and one-half (1½) years of Specialized Experience. 2. Satisfactory completion of all academic requirements for a Ph.D. degree in business or public administration or related field from an accredited college or university which demonstrates knowledge, skills and abilities in the application of operations research, program analysis, evaluation methods and techniques may be substituted for two and one-half (2½) years of Specialized Experience. 3. Graduation from an accredited law school may be substituted for two and one-half (2½) years of Specialized Experience. Selective Certification Requirement - Driver's License: A current, valid driver's license to operate a motor vehicle is required.Any additional information may be attached to your online application, submitted by email to *****************************, or mail to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
    $39k-55k yearly est. 60d+ ago
  • Operations Specialist

    Adapthealth

    Operations specialist job in Kapolei, HI

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $39k-55k yearly est. 19d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Urban Honolulu, HI?

The average operations specialist in Urban Honolulu, HI earns between $33,000 and $64,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Urban Honolulu, HI

$46,000

What are the biggest employers of Operations Specialists in Urban Honolulu, HI?

The biggest employers of Operations Specialists in Urban Honolulu, HI are:
  1. Hawaii State Judiciary
  2. First Hawaiian Bank
  3. Oracle
  4. Adapthealth
  5. Welbehealth
  6. UnitedHealth Group
  7. American Savings Bank
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