Sales Operations Specialist
Operations specialist job in Chicago, IL
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our Chicago Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Rescheduling appointments
Fielding phone calls
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipments
Manage long term memo inventory
Manage sample jewelry inventory
Printing and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler's loupe
Excellent communication skills
Technologically adept
Able to lift up to 15 pounds ~ when required
Job Details:
Full time on site role located in Chicago
Office hours are 9AM to 5PM
Available schedules: Monday - Friday
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Contract Specialist - Paralegal
Operations specialist job in New Berlin, WI
Paralegal - Contracts
Step into a vital role where legal insight and business strategy meet. This opportunity is with a respected leader in the construction and infrastructure industry, where collaboration, precision, and integrity drive every project forward.
What You'll Do
Review, draft, and negotiate a variety of commercial agreements, including client contracts, subcontracts, purchase orders, and NDAs.
Partner with project teams to ensure all contracts align with company standards and risk tolerance.
Serve as the main contact for internal teams and external partners on contract terms and compliance matters.
Provide practical guidance to project managers throughout contract execution.
Identify potential risks, propose solutions, and escalate legal issues when needed.
What You'll Bring
Paralegal certificate or degree in Paralegal Studies.
5+ years of experience handling legal contracts, ideally within construction or related industries.
Strong negotiation, analytical, and communication skills.
Proficiency with Microsoft Office Suite and contract management tools.
A self-starter mindset with the ability to manage multiple priorities in a fast-paced environment.
Client Operations Specialist
Operations specialist job in Chicago, IL
About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want.
Job purpose
As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature.
* This is not a remote position*
Duties and responsibilities
* Complete all entry and scheduling of shipment orders
* Make decisions regarding the best appointment times and schedule appointments accordingly
* Grow and develop relationships with your portfolios' partners, shippers, and receivers
* Manage and update all shipments within your portfolio
* Effectively communicate with customers to understand their supply chain needs
* Maintain overall positive client experience
* Foster close relationships with existing customers to provide superior customer service
* Report and resolve any transit issues or problems to appropriate parties
* Efficiently manage the flow of information across departments (Client Management & Procurement)
Qualifications
* Clear and confident communication with the ability to interact with all departments
* Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience
* Strong problem-solving skills
* Self-motivated with a positive and ethical work attitude
* Ability to work in a team environment, while also delivering independent results
* Strong commitment to operational excellence and client satisfaction
* Detail oriented and ability to multi-task
* A combination of the above shall also be considered
Benefits
* PTO (Paid Time off) + Company holidays
* Medical, dental, and vision healthcare
* Company paid short term disability, life, and AD&D insurance
* Company paid maternity and paternity leave
* 401k with company match
* Company provided onsite gym membership
Compensation
Compensation for this role will range between $21.50 - $24 an hour
Working conditions
General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.
EEO Statement
Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
Business Messaging Specialist
Operations specialist job in Chicago, IL
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US.The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
**Required Skills:**
Business Messaging Specialist Responsibilities:
1. Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
2. Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
3. Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
4. Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
5. Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
6. Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
7. Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
8. Focus on winning new logos for the US Business Messaging Market
**Minimum Qualifications:**
Minimum Qualifications:
9. 6+ years of enterprise sales and business experience
10. Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
11. Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
12. Analytical and problem-solving experience with large-scale systems
13. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
14. Bachelor's degree
15. Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
**Public Compensation:**
$105,000/year to $152,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Sales Operations Specialist I
Operations specialist job in Geneva, IL
McCormick & Company, Inc., a global leader in the spice, specialty flavor, and seasonings industry, is seeking a full-time Sales Operations Specialist I on the Americas Commercial Excellence Team supporting North America Flavor Solutions. This role will be in a hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland or the McFONA site in Geneva, Illinois.
McCormick & Company, Incorporated is a global leader in specialty flavor. With over $6 billion in annual sales across 170 countries and territories, we manufacture, market and distribute spices, seasoning mixes, condiments and specialty flavor products to the entire food industry including e-commerce channels, grocery, food manufacturers and foodservice businesses. Our most popular brands with trademark registrations include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
* Competitive compensation
* Career growth opportunities
* Flexibility and Support for Diverse Life Stages and Choices
* Wellbeing programs including Physical, Mental and Financial wellness
* Tuition assistance
Position Summary:
This position will be a primary contact for the North American Flavor Sales Team to enable increased customer face time by leading internal & external sales activities with a specialization in Tradeshow Coordination. Additional responsibilities include SAP Data Manipulation for Brief Entry and improving processes to provide timely and accurate information to customers, business units, sales team & leadership. Based within the Sales Ops team, we are also the business owners for McCormick's CRM platform.
The successful candidate will demonstrate a track record of project management, flexibility, high levels of communication and the ability to create sustainable and long-lasting internal relationships.
Key Responsibilities:
Sales Enablement Support
* Coordinate execution of customer agreements across McCormick's North American Flavor Group including, but not limited to NDA's, MSA's, Code of Conduct, Sustainability.
* Ensure effective and efficient use of Salesforce across the North American Flavor Group including training, data accuracy & analytics for reporting and dashboarding.
* Partner with cross-functional team members at McCormick USA, Brand Aromatics & McFONA on special projects to drive continuous improvement.
* Project Entry utilizing standard operating procedures.
Tradeshow Management
* Lead the end-to-end management of trade show exhibitors and sponsors, including relationship building, contract negotiations, space selection, and sponsorship renewals
* Oversee planning and execution of event experiences, floor plans, activations, and marketing opportunities in partnership with sales to maximize exhibitor and sponsor exposure.
* Fulfill and track sponsorship benefits, manage budgets, and deliver post-show ROI reporting while driving innovation in event planning and management
Qualifications:
* BA in Business/Marketing/Technology or related discipline OR Experience in relevant business areas such as sales operations, sales enablement, Project Coordination, or customer service. B2B and/or Flavor Industry
* Proven track record of building relationships & working effectively in a team-based environment, collaborating x-functionally, and building alignment around goals and objectives. Strong Analytical & Organizations Skills.
* Detail-oriented with high-energy, and excellent organizational skills. Great communicator & listener. Problem -olving while working within established processes and timelines.
* Leadership - Ability to motivate others to achieve results and to deliver against commitments without formal authority. Decision Making: Exercises discretion regarding data and sources, analytic conclusions, and smaller strategic recommendations.
* BA in Business/Marketing/Technology or related field. (preferred)
* Flavor Industry experience preferred. System savvy (SAP, Microsoft Excel, Power BI, Salesforce CRM, HubSpot). (preferred)
#LI-CG1
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
==
Base Salary: $63,250 to $110,680
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
* Comprehensive health plans covering medical, vision, dental, life and disability benefits
* Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
* Retirement and investment programs including 401(k) and profit-sharing plans
WHY WORK AT MCCORMICK?
United by flavor. Driven by results.
As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing.
Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
Senior Sales Operations Specialist
Operations specialist job in Chicago, IL
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office
- This role will require the initial completion of an excel test to be considered for candidacy.
Responsibilities include, but are not limited to:
Business Analysis and Report Development and Preparation
• Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business
• Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process
• Create, maintain, and update relevant files to support the business forecasting process
• Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand
• Ad hoc analysis projects in line with business requirements
Process Definitions and Enhancement
• Develop processes and concepts for enhanced operational procedures and tools
• Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model
• Make insightful recommendations to further enhance the business value derived from reporting tools
• Drive cross functional initiatives in cooperation with Global and Regional functions
Business Partnering:
• Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions
Qualifications
We are looking for a colleague who is:
Proficient in MS Excel and PowerBI, with advanced skills
Data-driven and commercially minded - Driven to understand the meaning behind the numbers
Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
Naturally curious, with the ability to ask the right questions and challenge the status quo
Thrives in a fast-paced and dynamic environment
Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information
Able to inspire positive change
Essential:
5+ years' experience in Business Operations, Finance decision support or related business support role
MS Excel and PowerBI skills to advanced level
Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
Experience working on Finance-related assignments
Broad understanding of financial statement concepts
University degree or comparable professional experience
Professional fluency in English
Desirable:
Experience in an international matrixed organization with virtual working environment.
Proficiency in information technology trends and developments a plus
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
What We're Offering
Salary Range: $100,000 to $125,000 plus bonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ********************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Business Central ERP Specialist
Operations specialist job in Milwaukee, WI
Job Details Milwaukee, WI Full TimeDescription
The Business Central ERP Specialist leads the configuration, optimization, and support of our Microsoft Dynamics 365 Business Central platform. In addition, this role leads and oversees data analytics to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. This role is pivotal in driving operational efficiency, data integrity, and cross-functional alignment across finance, supply chain, manufacturing, and customer service functions.
POSITION DUTIES AND RESPONSIBILITIES:
Configure, maintain, and enhance Microsoft Dynamics 365 Business Central to support business processes and reporting needs.
Partner with cross-functional teams to gather requirements, design solutions, and implement system improvements.
Manage integrations between Business Central and third-party applications (e.g., CRM, EDI, payroll, warehouse systems).
Provide end-user training, documentation, and support to ensure adoption and data accuracy.
Troubleshoot system issues and coordinate with Microsoft support or external vendors as needed.
Lead or support ERP-related projects, including upgrades, module rollouts, and process automation.
Ensure compliance with internal controls, data governance, and security protocols.
Works closely with internal business units to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
Develops the data standards and deploys automation tools to obtain and process data from different sources.
Creates and delivers reports for internal stakeholders and routinely updates them to ensure quality and accuracy of information.
Proactively analyze data to answer key questions for stakeholders with an eye on what drives business performance and investigate and communicate which areas need improvement in efficiency and productivity.
Discover and communicate meaningful insights in the data and communicate with the line of business users.
Develops and present business intelligence insights using variety of reporting tools including PopDock, Cosmos, Power BI and Salesforce, etc.
Other duties assigned as needed
Qualifications
Bachelor's degree in Information Systems, Business or related field preferred. In lieu of degree, equivalent combination of education and experience accepted.
3+ years of hands-on experience with Microsoft Dynamics 365 Business Central.
3+ years of experience mining data as a data analyst or in a similar role.
Experience with a variety of reporting tools.
Experience with reporting and data visualization.
Strong understanding of ERP workflows in manufacturing, finance, and supply chain.
Experience with Power Platform (Power BI) and SQL preferred.
Excellent problem-solving, communication, and project management skills.
Ability to translate business needs into technical solutions and vice versa.
Ability to gather, analyze and accurately interpret detailed information.
Proficient in MS Office Products, proficient skill level in Excel desired.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when demand is at high levels. Consistent and regular attendance required.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Sales Operations Specialist
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India.
Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients.
Job Description
We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology.
Qualifications
• Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus.
• 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization
• Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred)
• Experience using a marketing automation tool a plus.
• Excellent knowledge of sales organization's business procedures and objectives
Additional Information
Equal Opportunity Employer
Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales & Operations Specialist
Operations specialist job in Elk Grove Village, IL
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services.
Principal Duties & Responsibilities:
Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers.
Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery.
Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents.
Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention.
Coordinate with the customer support team to address concerns and ensure high satisfaction with station services.
Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability.
Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics.
Monitor and verify ULD status through NetSuite. Make corrections if needed.
Scan & Upload repair and scrap documentation to the AARS system.
Prepare Bills of Loading (BOL) or other documents for customer shipments.
Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures.
Create Purchase Orders (PO) for designated vendors.
Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies.
Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports.
Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support.
US Specific: Maintain and update SO shipping logs to support invoicing processes.
Perform other tasks as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions.
Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully.
Attention to Detail: accuracy in documentation, data entry, and process execution.
Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers.
Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines.
Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions.
Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals.
Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage.
English proficiency (written and spoken). Command of other languages (depending on a region) is a plus.
Education and Experience:
Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus.
Proven record of working experience in a similar position in logistics.
Solid understanding of logistics/operational processes and administration.
Work Schedule/Location & Other Requirements:
Monday-Friday (Full Time - AM Shift)
Location: ORD - Illinois
Pay & Benefits:
Hourly / Bi-Weekly Pay
Annual Merit Increase, awarded based on individual performance
Company Paid Holidays
PTO
You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
Other Requirements:
Availability to answer calls outside of standard office hours may be required, depending on business needs.
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities.
E-Verify Employer
Auto-ApplySales & Operations Specialist
Operations specialist job in Elk Grove Village, IL
Job Description
About Company:
For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.
Job Summary:
The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services.
Principal Duties & Responsibilities:
Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers.
Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery.
Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents.
Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention.
Coordinate with the customer support team to address concerns and ensure high satisfaction with station services.
Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability.
Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics.
Monitor and verify ULD status through NetSuite. Make corrections if needed.
Scan & Upload repair and scrap documentation to the AARS system.
Prepare Bills of Loading (BOL) or other documents for customer shipments.
Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures.
Create Purchase Orders (PO) for designated vendors.
Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies.
Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports.
Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support.
US Specific: Maintain and update SO shipping logs to support invoicing processes.
Perform other tasks as assigned.
Required Skills/Competencies/Abilities/Personal Attributes:
Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions.
Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully.
Attention to Detail: accuracy in documentation, data entry, and process execution.
Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers.
Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines.
Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions.
Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals.
Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage.
English proficiency (written and spoken). Command of other languages (depending on a region) is a plus.
Education and Experience:
Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus.
Proven record of working experience in a similar position in logistics.
Solid understanding of logistics/operational processes and administration.
Work Schedule/Location & Other Requirements:
Monday-Friday (Full Time - AM Shift)
Location: ORD - Illinois
Pay & Benefits:
Hourly / Bi-Weekly Pay
Annual Merit Increase, awarded based on individual performance
Company Paid Holidays
PTO
You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s).
Other Requirements:
Availability to answer calls outside of standard office hours may be required, depending on business needs.
The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position.
An Equal Employment Opportunity Workplace
It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities.
E-Verify Employer
Sales and Marketing Operations Specialist
Operations specialist job in Milwaukee, WI
Job Title: Sales and Marketing Operations Specialist
Reports to: Senior Director of Marketing, Brand & Alliances
Type: Full time, salaried
Travel Requirements: Company has yearly in-person encouraged but not mandatory meetings. (typically, Milwaukee, WI)
About Crunchafi
Crunchafi (formerly LeaseCrunch) is revolutionizing the world of accounting with easy-to-use, cloud-based solutions designed to simplify complex financial data management. Our products empower CPA firms and financial professionals by streamlining lease accounting, data extraction, and cash flow forecasting, helping them deliver strategic value faster and more efficiently. Trusted by over 750 firms and more than 27,000 companies, Crunchafi combines cutting-edge technology with expert support to power the future of accounting.
Our Team
Crunchafi is made up of passionate, forward-thinking professionals committed to transforming the accounting industry. Our team is dedicated to providing innovative solutions that simplify accounting processes and provide actionable financial insights. We value collaboration, creativity, humor, and a shared vision of improving the accounting profession through technology.
Why Join Us?
We are looking for talented individuals to join our growing team and contribute to our mission of empowering CPA firms and financial professionals. At Crunchafi, you'll be part of a dynamic, collaborative environment where your ideas are valued, and your growth is supported. We offer a rewarding work/life balance, opportunities for professional development, and a chance to make a real impact in the world of accounting.
HubSpot & CRM Management
Maintain CRM data integrity through regular cleanup, deduplication, and account merges.
Create and manage custom properties, fields, and lists to support campaigns and reporting.
Assist with account updates, territory changes, and recurring data uploads to keep records accurate.
Automation & Workflows
Build, test, and optimize HubSpot workflows, sequences, and automations to support lead nurturing, scoring, and routing.
Document workflow logic to ensure processes are consistent and scalable.
SDR Email Sequences & Prospecting:
Build and manage SDR prospecting sequences in HubSpot (and related tools), ensuring accurate targeting, personalization, and compliance.
Monitor sequence performance and provide insights to improve effectiveness.
Partner with Sales leadership to refine messaging, cadence, and audience segmentation to maximize pipeline generation.
Lead Management & Inbound Support
Manage inbound lead capture processes, ensuring leads are routed quickly and accurately.
Oversee HubSpot chat functionality, including chatbot automations and live chat conversations.
Marketing Campaign Support
Support execution of marketing emails, nurture programs, and event/webinar communications.
Build and maintain segmented contact lists for campaigns and customer communications.
Create landing pages and forms in HubSpot, ensuring they are integrated into workflows and reporting.
General Sales and Marketing Operations Support
Provide cross-functional support for both Sales and Marketing teams as new needs to ensure smooth day-to-day operations across the go-to-market teams.
Assist with special projects such as migrating data and processes from newly acquired companies into HubSpot.
Help troubleshoot system or data issues.
Qualifications
1-3 years of experience in Marketing Operations, Sales Operations, or a related role (B2B SaaS experience preferred).
Hands-on experience with HubSpot (certifications a plus) and familiarity with CRM best practices.
Exposure to marketing automation, lead management, database management, and/or sales enablement workflows.
Strong analytical skills with the ability to interpret data and make recommendations.
Project management and organizational skills; able to balance multiple initiatives at once.
Clear communicator with strong collaboration skills across marketing, sales, and customer success teams.
Comfortable working independently, taking initiative, and troubleshooting issues.
Awareness of data privacy, compliance, and best practices for managing customer data.
Sales Operations Specialist
Operations specialist job in Chicago, IL
About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Auto-ApplySales Operations Specialist
Operations specialist job in Chicago, IL
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.
JSSI products and services include:
Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:
The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.
Duties and Responsibilities:
* Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
* Sales process optimization through the integration of applications and tools.
* CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
* Generate, analyze and present reports.
* Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
* Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
* Record, vet, and route sales leads.
* Support with trade shows / exhibitions as necessary.
Education and Experience:
* College education required.
* Minimum of 2 years of administrative experience.
* Excellent computer skills with extensive knowledge of Word and Excel.
* Discretion, ethic, good judgment, initiative, and the ability to work independently.
* Ability to handle multiple projects simultaneously and set appropriate priorities.
* Excellent oral and written communication skills.
* Aptitude for creative thinking and problem solving.
* Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Business Dev Specialist I or II - Chicago, IL
Operations specialist job in Chicago, IL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
PLEASE NOTE: This position can be filled at either the Business Development Specialist I or II level - please see below for position compensation, details, and requirements.
BDS I expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
BDS II expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events.
BDS I - PRIMARY PURPOSE OF POSITION
The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle.
BDS II - PRIMARY PURPOSE OF POSITION
The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle.
BDS I - PRIMARY DUTIES AND ACCOUNTABILITIES
Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests.
Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements.
Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed.
Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
BDS II - PRIMARY DUTIES AND ACCOUNTABILITIES
Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed.
Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers
Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions.
Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing.
Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
Additional Qualifications/Responsibilities
MINIMUM REQUIREMENTS
BDS I - MINIMUM QUALIFICATIONS
Highly proficient in Word, Excel, PowerPoint, and Outlook
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always
BDS II - MINIMUM QUALIFICATIONS
Highly proficient in Word, Excel, PowerPoint, and Outlook
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always
BDS I/II PREFERRED QUALIFICATIONS
Direct customer service experience
Bachelor's Degree
Business Specialist
Operations specialist job in Downers Grove, IL
The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies.
The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards
Responsibilities and Accountabilities:
Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships.
Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America.
Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners.
Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department.
Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales.
Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market.
Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making.
Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales.
Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives.
Skills and Abilities
Deep understanding of global business and travel industry practices
Proven leadership, organizational, and team development capabilities
Strong analytical thinking, commercial acumen, and strategic decision-making
Exceptional communication skills (oral, written, and interpersonal)
Advanced negotiation and problem-solving abilities
Proficiency in Microsoft Office and core business software tools
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Education and Additional Experience
Bachelor's degree in business, marketing, hospitality, or a related field preferred.
Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment.
Special Requirements
Proven track record of achieving and exceeding sales targets and building successful business relationships.
Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics.
Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus).
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment.
Willingness to travel within the North American region as required.
Located near Aventura, FL, or Downers Grove, IL.
Salary Range
$50k; position is bonus eligible
Benefits
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyClient Operations Specialist
Operations specialist job in Chicago, IL
About us
Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients.
Put simply, when it comes to transportation, we're the one you want.
Job purpose
As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature.
*This is not a remote position*
Duties and responsibilities
Complete all entry and scheduling of shipment orders
Make decisions regarding the best appointment times and schedule appointments accordingly
Grow and develop relationships with your portfolios' partners, shippers, and receivers
Manage and update all shipments within your portfolio
Effectively communicate with customers to understand their supply chain needs
Maintain overall positive client experience
Foster close relationships with existing customers to provide superior customer service
Report and resolve any transit issues or problems to appropriate parties
Efficiently manage the flow of information across departments (Client Management & Procurement)
Qualifications
Clear and confident communication with the ability to interact with all departments
Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience
Strong problem-solving skills
Self-motivated with a positive and ethical work attitude
Ability to work in a team environment, while also delivering independent results
Strong commitment to operational excellence and client satisfaction
Detail oriented and ability to multi-task
A combination of the above shall also be considered
Benefits
PTO (Paid Time off) + Company holidays
Medical, dental, and vision healthcare
Company paid short term disability, life, and AD&D insurance
Company paid maternity and paternity leave
401k with company match
Company provided onsite gym membership
Compensation
Compensation for this role will range between
$21.50 - $24 an hour
Working conditions
General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.
EEO Statement
Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
Business Messaging Specialist
Operations specialist job in Chicago, IL
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US. The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience.
Minimum Qualifications
* 8+ years of enterprise sales and business experience
* Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers
* Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
* Analytical and problem-solving experience with large-scale systems
* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
* Bachelor's degree
* Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology
Responsibilities
* Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant
* Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
* Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
* Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
* Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
* Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings
* Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Senior Sales Operations Specialist
Operations specialist job in Chicago, IL
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office
* This role will require the initial completion of an excel test to be considered for candidacy.
Responsibilities include, but are not limited to:
Business Analysis and Report Development and Preparation
* Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business
* Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process
* Create, maintain, and update relevant files to support the business forecasting process
* Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand
* Ad hoc analysis projects in line with business requirements
Process Definitions and Enhancement
* Develop processes and concepts for enhanced operational procedures and tools
* Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model
* Make insightful recommendations to further enhance the business value derived from reporting tools
* Drive cross functional initiatives in cooperation with Global and Regional functions
Business Partnering:
* Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions
Qualifications
We are looking for a colleague who is:
* Proficient in MS Excel and PowerBI, with advanced skills
* Data-driven and commercially minded - Driven to understand the meaning behind the numbers
* Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
* Naturally curious, with the ability to ask the right questions and challenge the status quo
* Thrives in a fast-paced and dynamic environment
* Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information
* Able to inspire positive change
Essential:
* 5+ years' experience in Business Operations, Finance decision support or related business support role
* MS Excel and PowerBI skills to advanced level
* Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
* Experience working on Finance-related assignments
* Broad understanding of financial statement concepts
* University degree or comparable professional experience
* Professional fluency in English
Desirable:
* Experience in an international matrixed organization with virtual working environment.
* Proficiency in information technology trends and developments a plus
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
What We're Offering
* Salary Range: $100,000 to $125,000 plus bonus potential
* Flexible paid time off, including sick and holiday
* Medical, dental, & vision insurance
* 401K with Company contribution
* Flexible spending accounts
* Life insurance and disability benefits
* Tuition assistance
* Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ********************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Sales Operations Specialist
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients.
Job Description
We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology.
Qualifications
• Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus.
• 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization
• Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred)
• Experience using a marketing automation tool a plus.
• Excellent knowledge of sales organization's business procedures and objectives
Additional Information
Equal Opportunity Employer
Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales Operations Specialist
Operations specialist job in Chicago, IL
Job DescriptionAbout JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our
All-OEM
inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software:
Traxxall and Conklin & de Decker
. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities:
Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales.
Sales process optimization through the integration of applications and tools.
CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
Generate, analyze and present reports.
Valuating, documenting, implementing, and communicating the company's best practices and formal processes.
Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
Record, vet, and route sales leads.
Support with trade shows / exhibitions as necessary.
Education and Experience:
College education required.
Minimum of 2 years of administrative experience.
Excellent computer skills with extensive knowledge of Word and Excel.
Discretion, ethic, good judgment, initiative, and the ability to work independently.
Ability to handle multiple projects simultaneously and set appropriate priorities.
Excellent oral and written communication skills.
Aptitude for creative thinking and problem solving.
Positive attitude.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.