Operations superintendent jobs near me - 980 jobs

A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support. #J-18808-Ljbffr

A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr

About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr

A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr

A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered. #J-18808-Ljbffr

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Manage the success and profitability of all new business to assigned Agency Management Specialist territories within the region (Idaho, Montana, Wyoming and Utah) and supervises the activities of the AMSs responsible for those territories. Must provide continuous training, coaching, and feedback to the AMSs. Creates business partnerships with inside underwriting teams, small business team and strategic business unit staff. Develops strong agency relationships and presence within the territory through regular agency visits and strong agency management activities. Responsibilities Promotes the development and production of profitable business through the supervision, training, coaching, and monitoring of AMS activities and goals. Monitor adherence to company underwriting guidelines and provide feedback and guidance to AMS/Agent. Works closely with the field operations manager in achieving budgeted regional financial goals. Establishes procedures and controls to ensure accomplishment of service standards with assigned AMS staff. Oversees activities, workflows, and productivity to ensure compliance with company, regulatory, consumer and technical standards. Promotes the use of technology to improve overall efficiency, productivity, and service both internally and externally. Identifies field weaknesses and implements improvement plans that bring AMS staff performance to an acceptable level. Works with regional management and AMSs in preparing and participating in a variety of important meeting forums, such as the AMS conference, producer council meetings and regional sales meetings. Assist in developing and implementing important strategies related to market share, agency appointments, product marketing, and other key corporate strategies. Monitors all communications to agents and follows up with AMS on the marketing effect and effectiveness of our communication. Responsible for automobile travel within territory traveling to agent offices. Must be able to drive an automobile to travel within territory. Car travel represents approximately 20-50% of employee's time. Qualifications Must have valid state-issued driver's license in good standing and be able to drive an automobile. College degree with 6 years of Commercial Underwriting, Agency Management and Marketing experience. The following experience is preferred: 3 years Supervisory. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $153,000.00 - USD $210,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Organizational Description: Centro Hispano de Frederick addresses the needs of immigrants, especially Hispanic individuals, and people from more than 20 countries around the world. Centro Hispano de Frederick provides services that facilitate their adjustment, integration, and friendship with the wider society, nurtures their sense of community, and fosters an appreciation for the diversity of culture and heritage. Position Summary: Centro Hispano de Frederick seeks an office manager with experience in managing staff as well as fiscal governance, including budget and grant management. Core Job Responsibilities: · Partner with the executive director to contribute to maintenance of organization-wide internal policy and procedure · Structure and lead internal teams to maximize quality of service delivery metrics to reach organizational goals · Primary point of contact for HR governance, including staff reviews, workload balance, training and development and day-to-day office management · Ongoing fiscal management in consultation with executive director and board · Manage the organization in the absence of the executive director · Work with the executive director to oversee grant and budget management · Assist the executive director in preparing financial and other reports for grant management and for the board of directors · Conduct program evaluations and support future strategy and program-development initiatives Knowledge, Skills, & Abilities: Thorough knowledge of QuickBooks Experience managing staff Highly organized and detail-oriented Able to manage multiple projects and tasks at the same time Strong technology and digital literacy skills Strong interpersonal, communication, and cross-cultural skills Self-starter with strong initiative and follow-through Flexible and collaborative Requirements: Prior experience with related coordination tasks and responsibilities Fully Bilingual in Spanish and English Ability to flex hours to work evenings when needed Benefits: The salary range is $65,000-$70,000 depending upon qualifications Health coverage and 401K will be provided. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally Monday through Friday, 9:00 p.m. to 5:00 p.m. Some weekend work will be required, as well as offsite work. Required Education and Experience: Bachelor's degree and work experience with the Hispanic community. Computer Literacy: Excellent knowledge of Quickbooks and Microsoft Office Suite - especially Word, Outlook, Excel, and PowerPoint. Knowledge of various social media platforms and Mail Chimp is a plus. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Pre-Employment background check required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To find out more about Centro Hispano de Frederick, please visit our website at ****************************************** Centro Hispano de Frederick is an Equal Opportunity Employer and has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to race, color, religion, sex, sexual orientation, age, national origin (ancestry), or disability.

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $5.8 billion in revenue for 2023, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential-related building projects. The Role We Want You For In this role, you will manage the organization and direction of project construction activities and oversee total site management including supervision of client contractors, field engineering, contract administration, cost and schedule, field procurement, and finance and accounting. Your leadership will ensure project operations are compliant, safe, timely, within scope and budget, and clients are satisfied. This key project leader for Clayco's Field Operations team will oversee construction of 100MM - 500MM or more and will be assigned to the as the Construction Manager/Superintendent on Mission Critical projects. The Specifics of the Role Responsible for the organization and direction of all on-site construction related activities and the primary contact for all project field activities. Ensure construction operations are in compliance with design, specifications, and that construction operations are completed on schedule, within budget and to quality standards. Responsible for site management including management of construction subcontractors, professional staff to include field engineering, contract administration, cost and schedule, field procurement, finance and accounting services, and workforce services. Responsible for managing and maintaining detailed daily reports. Ensures the development and execution of project automation plan, environmental compliance plan, safety plan, site survey plan, non-manual staffing plan, subcontracting plan, labor strategy, construction execution plan, and job-site work rules. Responsible for implementation of Clayco's safety program, security, housekeeping, and fire protection on the construction site and ensures strict adherence Federal and State safety codes. Ensures the field organization is composed of qualified and knowledgeable personnel and ensures effective personnel utilization. Establishes and implements construction schedules, methods, manning charts, material, and equipment requirements. Responsible for field project performance and analyzes performances for adherence to quality standards and schedules. Plans and establishes procedures to ensure all construction operations meet engineering designs and specifications. Ensures Clayco's policies and procedures are fully implemented. Establishes project field procedures to be worked in conjunction with the Clayco's standards, as necessitated by project conditions. Collaborates with the jobsite team to ensure labor harmony throughout the project. Partners with the project management team to maintain effective client relationship and is the primary contact for client's communication with the field activities. Maintains effective relationships with other functional departments. Develops, implements, and administers a job-site security plan and coordinates the activities with Clayco's security department. Works with the project management team to participate in all job-site's contractual activities. Participates in contracts and subcontracts negotiations. Participates in the development and implementation of a training program to ensure subordinate personnel receives progressive training to enable them to assume additional responsibilities and is responsible for overall development of construction training and any testing as required. Works with Clayco's safety team in the development of the project safety program and ensures strict adherence to Company, federal, state, and local safety regulations. Ensures the implementation of an effective community relations plan for the site. Ensures required permits and licenses are in place prior to the start of the affected work at site. Responsible and accountable for construction license reporting to include construction Logbook entries and required notifications for permit closure. Partners with the project management team for the implementation of cost savings methodologies in the Construction organization and the promotion of other continuous improvement processes. Ensures development and execution of strategies and plans for project automation, environmental compliance, safety, site surveying, non-manual staffing, contracting, labor strategy, construction execution, and job-site work rules. Plans and establishes procedures to ensure construction operations meet engineering designs and specifications. Coordinate with the Field Operations Manager for all assignment of Superintendent and Foreman positions. Support Superintendent(s) throughout the duration of the job. Review project schedules with Superintendents/Foreman. Document project field issues that impact budget, quality, or schedule, and provide to the project management team. Ensure subcontractor requests for field issues that impact budget, quality, or schedule are documented and are forwarded to the project management team. Follow guidelines of the Project Quality Assurance/Quality Control (QA/QC) program written for the job site. Requirements Bachelor's or Master's Degree in Civil Engineering, Construction Management, related technical degree or relevant work experience in lieu of education. 20-25 years of relevant experience, with progressive responsibility and technical knowledge both scope and value of project. Technical knowledge and experience of relevant construction methods and systems including: Utility relocates and slope stability works. Full understanding of multiple mission critical platforms. Full understanding and working knowledge of high voltage, medium voltage, and low voltage systems. General understanding of BMS and EPMS Systems. Full understanding and coordination of Utility relocations, underground medium voltage systems, and BIM modeling coordination of ALL utilities both above and below ground. Full understanding and managing of all LOTO procedure's and FOD inspections for all systems. Ability to research and understand local codes and jurisdictional requirements for the project. Knowledge of project-specific environmental compliance requirements. Experience with successful interface management on Data Center/Mission Critical projects. OSHA 30 required. Ability to walk the job site, climb ladders, and multi floor scaffolding. Ability to lift objects at least 50lbs. Some Things You Should Know This position will service our clients in Columbus area No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Summary: Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. Job Description: The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Key Responsibilities/Qualifications: Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. Stay knowledgeable of competition and important emerging technologies and standards. Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: Preferred, BA/BS in Engineering or Business/Operational Management 7-10+ years of progressive functional experience, within a complex global company. 5+ years of leadership experience in a 24/7 environment Strong Business and Financial Acumen Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. Other Suitability Factors We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a capacity for complexity and temperament that includes: A very mature individual with the right balance of confidence and humility. Process oriented while also strongly developing and relying on interpersonal relationships across the company Executive presence and ability to connect equally well upwards, downwards and sideways in the organization Self-motivated and driven towards excellence A high level of EQ to be able to manage across a large team with significant diversity Ability to distinguish between and prioritizing urgent and important issues Situational awareness and complex decision-making ability appropriate for the situation Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Director, Operations Portfolio & Planning College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles. Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions. You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence. In this role, you will: Planning, Prioritization & Operational Rhythm (40%) Lead planning strategies that shape the priorities for Ops internal platforms & product integration Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows. Create transparency into work in progress and dependencies across Ops teams. Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery. Communicate clearly with leaders and stakeholders on what is moving forward, when, and why. Portfolio Strategy Integration & Roadmap Alignment (30%) Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions. Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams. Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync. Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design. Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements. Solution Enablement (30%) Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency. Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions. Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves. About You 7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization. Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams. Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions. Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker. A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed. Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively. Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes. Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership. Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy. Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE1 #LI-AP1

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

The Digital Solutions Eastern Business Unit Portfolio Lead reports to the Regional Director of Technical Services. The Digital Solutions EBU Portfolio Lead is responsible for supporting and advancing the business development, sales and delivery of Brown and Caldwell's (BC) digital solutions strategy and services in the Eastern Business Unit. The Digital Solutions EBU Portfolio Lead understands and capitalizes on client needs for emerging digital solutions and builds teams to serve them. Detailed Description: Strategy and Business Planning * Develop and drive regional digital solutions sales strategy in partnership with regional growth leaders and the National Digital Solutions Lead. Sustain and grow our business with an emphasis on the expansion of digital solutions services. * Support development of the digital solutions strategy and align implementation of that strategy into the annual EBU strategy and business plan. * Engage EBU client service managers, growth leaders, Digital Solutions team, and delivery team to create and maintain alignment around EBU Digital Solutions business strategy and delivery. * Build BC's EBU capacity/capability to position and win digital solutions pursuits. To ensure quality delivery in alignment with EBU and Tech Services strategy by informing needs, recruiting, and developing staff. Business Development and Sales Enablement * Grow and maintain EBU Digital Solutions business funnel. Develop balanced emphasis between short-term sales and long-term growth. Grow BC's digital client base. * Inform and provide awareness to clients, client service manager, growth leaders, practice leads about BC's digital solutions technical capabilities, their benefits to our clients, and discover and develop new business opportunities to sell and/or upsell. Organize workshops for communication with clients and client service managers. * Support EBU clients and client service managers with digital solutions service catalog, marketing, and technical materials to enable sales. * Equip EBU client service managers with digital solutions training and guidance. Digital Solutions Delivery * Manage EBU client's digital portfolio. Decide what is available to sell. * Understand EBU client's digital needs and gather business requirements. Partner with Digital Solutions technical team to translate business requirements into technical requirements and specifications. BC Brand and Industry Leadership * Drive external visibility and brand projection. * Develop and maintain relationships with BC's top EBU digital clients. * Inform and support National Digital Solutions Lead and digital solutions team about digital market trends. Desired Skills and Experience: * B.S. or M.S. in engineering, geology, hydrogeology, or a related field is required. * Professional registration is preferred. * A minimum of 10 years of increasingly responsible professional experience in the environmental services or water utility and/or consulting industry is required. * Proven record in business development and sales support of digital solutions and services. * Ability to demonstrate business acumen to guide decisions on assignment of personal and technical approaches to support business unit growth. * Outstanding communication skills with the ability to communicate clearly, concisely, and professionally (verbal and written) for technical and non-technical audiences. Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location A: Salary $145,000 - $199,000 Location B: Salary $160,000 - $219,000 Location C: Salary $174,000 - $238,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities : To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment : Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”