Operations Support Manager remote jobs - 1,333 jobs

In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.

About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr

A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr

A leading financial services firm is seeking an Operational Risk Management Leader in Chicago. This role involves overseeing the risk management framework, leading a high-performance team, and ensuring compliance with operational risk management requirements. Candidates should have a bachelor's degree and substantial operational risk management experience, with strong leadership and analytical skills. The position offers a competitive salary and a robust benefits package including healthcare, retirement plans, and paid parental leave. #J-18808-Ljbffr

A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity. #J-18808-Ljbffr

WorkHire is dedicated to connecting businesses with exceptional talent and fostering impactful collaborations. Our mission is to empower organizations by offering innovative solutions tailored to their unique needs. With a deep understanding of the industry, we support sustainable growth and promote innovation. By building strong partnerships, we help clients achieve long-term success and make a meaningful impact in their respective markets. Role Description This is a part-time remote position for a General Manager of Operations. The General Manager will oversee day-to-day operations, ensuring efficiency and alignment with the organization's goals. Responsibilities include managing teams, optimizing customer service processes, overseeing budgets, and driving operational excellence. The role also involves strategic planning to enhance performance and achieve overall success. Qualifications Proven expertise in General Management and Operations Management Strong skills in Team Management and fostering collaboration Experience in Customer Service management and process improvement Proficiency in Budgeting and financial planning Excellent organizational and problem-solving abilities Effective communication and leadership skills Bachelor's degree in Business Management or related field preferred Experience in remote work environments is a plus

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

The Project Manager of Special Projects is tasked with strategic solutions and long-range planning for the organization's property assets and services, through oversight of initiatives and special projects. They work collaboratively across the agency to manage untraditional and/or infrequent interests that require a liaison between various lines of business as CHA's representative. They act as an advisor to the Agency on those projects and manage them through completion. DUTIES AND RESPONSIBILITIES Establishes project planning and management protocols including schedules for implementation of capital and operational plans and proposals. Monitors special project progress, drafting and preparing Division level reports, project briefings, and other materials on activities for internal and external stakeholder distribution. Conducts best practice, statutory and regulatory research to determine the parameters to which CHA must adhere. Responsible for managing and maximizing value of rooftop leases and maintaining relationships with lessees. Develops and manages portfolio budgets; tracks and analyze expenses and revenues; and regularly reports status and financial health to executives. Executes marketing plan and overall positioning and messaging strategy for property marketing materials, including market and property-level analysis, appraisals and other documents needed for sales of properties and vacant land and other special entity interests of CHA. Performs all other duties and projects as assigned. QUALIFICATIONS Requires a bachelor's degree in a related field or an equivalent combination of education and experience with a minimum of three (3) to five (5) years of commercial property management or brokerage experience preferred. Must be able to track and manage multiple tasks daily and provide excellent follow-up and customer service. Must have general knowledge of business, management, marketing, finance, and accounting including budgeting activities and experience in planning, prioritizing, and organizing a complex workload. Effective verbal, written, interpersonal communication skills are needed. BENEFITS AT-A-GLANCE Vacation, Sick and Personal, competitive PTO package Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance Short-Term and Long-Term Disability Insurance Long-Term Care Insurance Pet Insurance Parking Transit Prepaid Legal Services Brightstar 529 College Savings Plan Identity Theft Protection Hospital Indemnity Insurance Voluntary Critical Illness Insurance Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA's established policies and procedures. FOR FULL CONSIDERATION, ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORG Salary Range: $90,000 - $95,000 Grade: S8 FLSA: Exempt Union: None "Applications will be accepted for 30 days from the date of posting. However, the position may be closed at any point if a sufficient number of qualified applications are received.”

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity

A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support. #J-18808-Ljbffr

A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr

A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr

Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr

A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered. #J-18808-Ljbffr

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr

We are a marketplace where users can compare personalized, prequalified rates and quotes from multiple lenders and carriers, for student loans, mortgages, personal loans, and insurance. We're challenging the status quo by giving power to the consumer. We believe in a world where ‘ethical', ‘lending', and ‘insurance' can coexist, so we set out to build innovative platforms that actually work for customers. Our mission is to help people find the best loan or insurance policy possible. We believe researching and buying loans or insurance shouldn't be confusing or complex, so we've focused on simplicity. We've created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. About the Role Credible is seeking a General Manager, Consumer Lending to oversee our core lending verticals Squads - student loans (private and refinance), personal loans, and related products such as debt consolidation and HELOC. This role is responsible for the entire P&L across each of these categories, with a mandate to scale through a mix of organic channels, partnerships, and paid media. Reporting directly to the Chief Revenue Officer, the General Manager will drive near-term execution while setting a clear multi-year vision for both product and distribution strategy. The role will have end-to-end ownership of strategy, performance, and resource allocation, supported by dedicated product, development, and customer acquisition teams. This is a pivotal role in Credible's growth story. We're looking for a leader who combines commercial execution and distribution expertise with strategic foresight, thrives in ambiguity, and knows how to rapidly scale consumer finance marketplaces. Responsibilities Full P&L ownership - Own the P&L for consumer lending categories, set ambitious revenue and profitability targets, forecast growth, allocate resources, and deliver results with regular reporting to Credible's Executive Leadership Team (ELT). Scale lending partnerships - Drive borrower acquisition and growth across SEO, partnerships, and paid media channels, increasing share of voice, impression share, and funnel conversion. Lead and expand strategic partnerships - Cultivate, negotiate, and scale high-impact lender and marketing relationships that drive measurable revenue growth and broaden reach. Drive category expansion - Launch and scale new products (e.g., HELOC, debt consolidation) by identifying opportunities, supporting deal negotiation, and overseeing execution of OKRs. Champion product and tech collaboration - Partner with Product and Engineering to deliver enhancements that improve borrower conversion, partner integrations, and marketplace performance. Drive strategic growth initiatives - Spearhead cross-functional projects, distribution opportunities and campaigns aimed at growing revenue and marketing profit. Leverage data for optimization - Monitor performance metrics and unit economics, using analysis to identify opportunities, mitigate risks, and guide data-driven decision making. Lead a high-performing team - Provide leadership across the Consumer Lending Squads that fosters accountability, executional excellence, and alignment to company-wide OKRs. Cross-functional collaboration - Work with Finance, Legal, and Operations to ensure Squads are operating efficiently, compliantly, and aligned with Credible's strategic objectives. Executive communication - Provide updates to the CRO and/or Credible's ELT via weekly meetings, monthly reviews, and quarterly business updates with clear insights and action plans. Education & Experience Education: Bachelor's degree in Business, Finance, Marketing, or related field required. MBA or advanced degree a plus. Industry Experience: 10+ years in fintech, marketplace, or consumer lending roles with proven success in scaling acquisition. P&L Management: Demonstrated experience owning a business unit P&L, including revenue forecasting, budgeting, and resource allocation. Growth Marketing & Partnerships: Track record in scaling growth strategies and paid media, combined with deep experience structuring and growing distribution partnerships. Leadership: Strong leadership experience in high-growth environments, with success leading cross-functional teams and influencing product roadmaps. Communication: Excellent communicator who is comfortable negotiating externally and presenting to ELT. Financial Expertize: Proficiency in financial modeling and analysis (Excel/Google Sheets), with the ability to evaluate unit economics, budget and complete ad hoc industry analysis. Analytical & Data-Driven: Skilled in leveraging data, BI tools (Tableau, Looker, PowerBI), and analytics to optimize performance. Execution in Ambiguity: Adept at balancing immediate execution with long-term strategy in dynamic, fast-paced environments. About You Ownership mindset: You think like an owner of the business and hold yourself accountable to outcomes. Strategic + tactical: You can set a 3 year strategy while also diving deep into weekly performance numbers and managing quarterly OKRs. Commercial driver: You excel in distribution growth, partnerships, and paid media. Collaborative leader: You build trust, align teams, and motivate people around clear goals. Analytical: You ground decisions in data, with a sharp eye for detail (unit economics and performance drivers) and ability to know the right questions for your team to get maximum leverage. Resilient in ambiguity: You are resourceful and proactive when priorities shift or markets move quickly. Pursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.View more details about Credible Benefits For high cost of labor markets such as but not limited to New York City and San Francisco: $190,000 - $230,000 USD For all other US locations: $163,000 - $218,000 USD Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law. #J-18808-Ljbffr

A financial technology platform is seeking a General Manager for Home Secured Lending to oversee the strategic and operational aspects of this new product line. Ideal candidates will have over 10 years of experience in consumer lending, particularly in mortgage or home equity products, and possess strong P&L ownership skills. Located in Wilmington, DE, candidates may also work remotely with regular travel. The role offers a competitive salary between $250,000 to $290,000 annually plus potential bonuses. #J-18808-Ljbffr

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Associate Director, Field Medical Operations and Capabilities Organization Overview: Global Field Medical Strategy & Operations serves to maximize the impact of the Field Medical community through standardized tools, innovation, and processes, with a goal of improving patient outcomes around the globe. As a function within Global Medical Affairs Capabilities and Innovation, operationalizing the Medical Affairs strategy to the personal channel is our purpose. MSL customers include Scientific and Clinical Experts. These are HCPs (Health Care Professional) with noted expertise and needs for in-depth and cutting-edge information. The Medical Science Liaison (MSL) program is designed to meet these needs through field-based medical professionals. The Associate Director - Field Medical Operations and Capabilities role will partner across teams to lead operational & capability implementation. The Associate Director will play a central role in executing and operationalizing Medical Affairs initiatives to optimize global MSL impact through technology enablement. At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. The Field Medical Operations and Capabilities role is within the Field Medical Strategy & Operations (FMSO) team, a centralized Global Medical Affairs capability building team aiming to maximize the impact of Lilly's Field Medical (FM) community through standardized tools, innovation, and processes at scale. This position reports to the Senior Director - Global Field Medical Operations and Capabilities. Responsibilities: Field Medical Operations and Capabilities Drive the advancement of Field Medical capabilities, platforms, and processes. Examples include virtual capabilities, imbedding AI within capabilities, Engagement Planning, CRM management, global data enablement, content management, and reporting. Lead FMSO India team to deliver world-class operations. Monitor current technologies, data, processes, and industry insights to identify opportunities that optimize field operations strategy. Partner with field medical teams to operationalize therapeutic area focus and lead territory sizing/structural needs aligned with priorities across BUs and/or global affiliates. Maintain service levels in timeliness, performance and quality to support ongoing business needs. Partner across Field Operations and lead through the execution of projects. Answerable to the performance and results of FMSO capabilities. Ensure compliance with company policies and local laws and regulations for Field Medical. Technical Subject Matter Expert (SME) Responsible for delivering and enabling innovative technologies and capabilities of current and future field operations capabilities, with a focus on imbedding AI across work streams. Responsible for prioritization and agile delivery of aligned platform roadmaps, articulating requirements, and performing business user testing of releases of assigned platforms. Perform duties as System Owner and business subject matter expert on Field Medical platforms enabling and accelerating reach and scale by the Global Medical Affairs function. Provide knowledge and training support for all users of designated platforms. Represent business in system governance and prioritization meetings. Involve users and their feedback in development and implementation of tools and services. Assure assigned platforms are operationally stable, and continuously improved based on data in partnership with Tech@Lilly. Basic Requirements: Bachelor's degree 3+ years of direct experience supporting field operations (i.e., field structure operations, engagement planning, reporting, etc.) Previous experience working with Field Medical platforms, processes, and data products (i.e., CRM, Field Insights, H1, AI integration, etc.) Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional Skills/Preferences: Demonstrated success in influencing without authority and achieving results through others Demonstrated ability to develop and apply innovative solutions MBA Strong learning agility Previous successful field operations experience Previous experience providing operations and alignment support to field teams Strong analytical mindset Business enabling approach to work Proven ability to communicate effectively & work with a variety of stakeholders High level of motivation and a strong desire to find creative solutions to challenging situations Proven ability to experiment, iterate, and innovate Demonstrated broad and deep technology learning agility Strong process and operational mindset Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $127,500 - $204,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly