Post job

Operations support representative jobs near me - 505 jobs

jobs
Let us run your job search
Sit back and relax while we apply to 100s of jobs for you - $25
  • Customer Support Representative - Work from Home - TurboTax

    Turbotax

    Remote operations support representative job

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $31k-41k yearly est. 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Support, Customer Service, Collection Representative

    Ask Consulting

    Operations support representative job in Columbus, OH

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 6+ Months (Contract to Full time conversion) Pay range: $19-19.17/hr. Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
    $19-19.2 hourly 1d ago
  • Remote AI Prompting Specialist & Dialogue Architect

    1Mind Ai Inc.

    Remote operations support representative job

    A leading AI innovation company seeks a talented individual for a specialized role in developing strategies for large language models. The role requires expertise in prompting, AI training, and prototype development, with responsibilities in researching and documenting workflows. A remote-first culture encourages creativity and proactive engagement, offering a competitive salary range of $80,000 - $150,000 USD depending on experience. Ideal candidates have specific experience with LLMs and strong communication skills. #J-18808-Ljbffr
    $46k-74k yearly est. 6d ago
  • Technical Printer Support Representative I (Inkjet)

    Canon U.S.A., Inc. 4.6company rating

    Remote operations support representative job

    Company Canon Info Technology Services Requisition ID 33908 Category Customer Service/Support Type Full-Time Workstyle Virtual About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote work style - Various scheduling options - Paid orientation and training - Benefits (medical, vision, dental, life insurance, and disability) - Company-paid holidays - Paid time off: personal, vacation, and sick time - 401(k) with company match - Employee assistance program - Tuition reimbursement - Employee discounts - Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri | 9:15 am - 5:45 pm EST Mon - Fri | 9:30 am - 6:00 pm EST Mon - Fri | 9:45 am - 6:15 pm EST Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential Your Impact As a Canon Technical Printer Support Representative I, you'll: - Provide positive and professional technical support to Canon customers via phone, email, and chat - Analyze complex issues to answer questions, troubleshoot, and advise on solutions - Promptly identify, research, and resolve customer inquiries using all available software and network tools - Interact with customers and team members simultaneouslyto expedite call resolution - Make prompt, accurate business decisions that mutually benefit the business and the customer - Document interactions and resolutions in our easy-to-use applications - Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website About You: The Skills & Expertise You Bring - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as Windows and/or MAC - Intermediate to advanced level skills with internet navigation, instant messenger tools, and email - Keyboarding and MS Office proficiency - Ability to work independently and manage time effectively - Strong communicator with active listening skills and proficiency in English - Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment - Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time - Dependable, punctual, and consistent attendance is a must for this position - A reliable high-speed internet connection and a workspace free from noise and distractions ** This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia. Company Overview Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers. Statement of Policy on Equal Employment Opportunity Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to: Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Base decisions on employment so as to further the principle of equal employment opportunity. Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities. Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at , Eastern time from within the US. For all other reasonable accommodation requests, please call . You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Canon ITS is a tobacco-free work environment. Notice to Recruiting Firms/Agencies Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter. Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here #CITS Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $15-15.5 hourly 1d ago
  • Technical Support Representative

    Insight Global

    Remote operations support representative job

    JOB TITLE: Facilities Support Representative DURATION: Long term contract HOURLY RATE: $17/hr + all candidates need to live within a 2-hour radius from Bentonville, AR This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process. Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST. Weekly schedule is structured 4 days on 3 off platform. First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift. A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended. Job Description: Desired Skills and Experience Exp. working in an environment with a high volume of inbound, outbound calls and emails. Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker. Excellent written and spoken communication skills Strong multitasking skills - able to navigate multiple applications at one time Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting. A quiet professional environment and reliable internet service is required Ability to handle a high volume of inquiries during peak volume with positivity and professionalism. Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.) Plusses Autonomous system diagnostics and troubleshooting Understanding of BAS (Building Automation Systems) Day-to-Day : An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.
    $17 hourly 17h ago
  • Remote Neuroradiologist

    University of Vermont Health 4.6company rating

    Remote operations support representative job

    Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************
    $53k-65k yearly est. 1d ago
  • Customer Services Analyst (Remote)

    Poli Conecta

    Remote operations support representative job

    We are looking for talented professionals fluent in Portuguese and English to join a fast-growing international operations partner supporting consumer brands across the US and Europe. If you thrive in dynamic environments, enjoy solving complex challenges, and want to grow in a global startup context, this opportunity is for you! What You Will Do Support clients in their daily questions related to logistics and finance operations. Analyze PowerBI reports and OMS tools to provide accurate information. Manage and resolve client tickets within agreed SLAs. Identify communication gaps and propose improvements. Collaborate with a network of partners: warehouses, carriers, systems, and freight forwarders. Guide clients on how to use internal tools effectively. Requirements Fluent in English and Portuguese (written and spoken). 2+ years of experience in Customer Service and/or Supply Chain. Organized, analytical, detail-oriented, and proactive. Able to manage multiple priorities in a fast-paced environment. Curious, tech-oriented, and eager to learn. Familiarity with logistics operations or retail environments is a plus.
    $54k-102k yearly est. 38d ago
  • Workplace Solutions - Customer Service Analyst

    JPMC

    Operations support representative job in Columbus, OH

    Workplace Solutions is a tech and service-based offering, created to empower teams to easily navigate their workplace incentives with confidence. Our intuitive solutions help to attract and keep talented people. If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job Responsibilities Acts as the first point of contact for JP Morgan Workplace Solutions, providing exceptional customer service and knowledge on the products and services that will support customers in their financial journey. Communicates with customers via phone calls and emails, in order to turn them around in a timely manner with high quality responses Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc) Uses soft skills to adapt your ton to each customer to create a memorable experience whilst fully understanding their needs Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities Handles challenging conversations including complaints when necessary Required Qualifications, Capabilities and Skills: Excellent Customer Service skills in telephone and email etiquette Client focus, interpersonal skills and ability to network. Proactivity and Continuous Improvement mindset. Maintains highest level of technical skill in field of expertise. This position requires a high degree of discretion and judgement. Preferred Qualifications, Capabilities and Skills: University degree in Economics, Finance or equivalent work experience desired. Experience in Customer Service role, preferably in the Financial Services Be an excellent communicator Be empathetic and problem solver, have a passion for learning and self development Other languages are also advantageous with examples including Spanish, Norwegian, French, Finnish, Czech, Polish, German and Arabic.
    $35k-66k yearly est. Auto-Apply 60d+ ago
  • Growth Analyst, Digital Product & CRM (Loyalty)

    Potbelly Sandwich Shop

    Remote operations support representative job

    * $75,000 - $85,000 base salary range + annual bonus potential! * 100% remote in the United States Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? What's In It For You: * Competitive pay with performance-based annual raises! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) WITH company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify Purpose At Potbelly, we believe in feeding smiles - and that starts with understanding and connecting with our guests through data, insights, and innovation. The Growth Analyst, Digital Product & CRM (Loyalty) transforms data into meaningful insights that drive guest engagement, digital adoption, and loyalty growth. You'll sit at the intersection of product, marketing, and analytics - using data to shape strategy, fuel experimentation, and deliver experiences that make every digital interaction count. This role influences the digital product roadmap through behavioral and loyalty insights, partners with product managers and UX to measure and improve feature performance and adoption, and uses experimentation and analytics to optimize our digital experiences across app, web, and ordering platforms. You'll balance both marketing and product KPIs, helping Potbelly create seamless, guest-centered experiences that deliver measurable business impact. What You'll Do 1. Lead a Culture of Experimentation * Design and execute A/B and multivariate tests across digital product features, CRM, and loyalty channels. * Develop structured testing roadmaps prioritizing high-impact hypotheses and ensuring statistical rigor. * Define success metrics for feature launches, campaigns, and guest engagement initiatives. * Embed experimentation frameworks into both marketing and product development cycles. 2. Elevate Product Analytics * Partner with Product and UX to define KPIs and measure feature adoption, engagement, and retention across digital touchpoints. * Translate user behavior, journey flow, and loyalty data into actionable insights that influence the digital product roadmap. * Identify friction points and growth opportunities across app, web, and online ordering experiences. * Conduct post-launch analyses to evaluate feature success and guide future iterations. 3. Analyze and Optimize Campaign & Loyalty Performance * Monitor CRM, loyalty, and digital campaign performance to identify lift drivers and engagement trends. * Build dashboards and reports that balance marketing and product KPIs - from conversion rates and redemptions to feature adoption and guest lifetime value. * Conduct control group and lift analyses to measure impact across channels and audiences. * Recommend optimization strategies for targeting, offers, and personalization based on test results. 4. Strengthen Data Infrastructure & Collaboration * Work closely with Data and Martech teams to enhance measurement, testing, and reporting capabilities. * Ensure consistency and accuracy of data across loyalty, CRM, and product analytics systems. * Automate dashboards and standardize KPIs for a unified view of digital performance. * Partner cross-functionally to align data insights with business, product, and marketing goals. 5. Communicate Insights that Drive Action * Present insights in clear, compelling narratives that connect data to guest behavior and business strategy. * Influence decisions across Marketing, Product, and Leadership through data storytelling. * Act as a trusted advisor on experimentation, performance management, and digital optimization. What We're Looking For Education * Bachelor's degree in Analytics, Mathematics, Statistics, Engineering, Economics, or a related quantitative field. Experience * 4+ years of data analysis experience using SQL, R, Python, or similar tools. * 4+ years of dashboarding experience (Tableau, Power BI, or similar platforms). * 2+ years in product analytics, CRM, or loyalty analytics - ideally in hospitality, retail, or fast-casual dining. * Proven success designing, executing, and analyzing A/B tests and growth experiments. * Experience translating behavioral and loyalty insights into product roadmap recommendations. Skills & Strengths * Deep knowledge of experimental design, hypothesis testing, and statistical evaluation. * Strong understanding of product, marketing, and loyalty performance metrics. * Ability to connect quantitative insights to guest experiences and business outcomes. * Excellent communication and data storytelling skills. * Collaborative, curious, and self-starter mindset. * Passion for food, hospitality, and delivering experiences that make guests smile. Preferred * Experience with Snowflake or similar data warehouses. * Advanced SQL/Excel skills and familiarity with data automation. * Hands-on experience with analytics tools like Amplitude, Mixpanel, or GA4. * Familiarity with omnichannel attribution and campaign measurement frameworks. Why Potbelly? We're more than sandwiches - we're a community built on warmth, curiosity, and care. At Potbelly, your work helps us understand and engage millions of guests every day. You'll join a team that values creativity, collaboration, and experimentation - turning data into experiences that feed smiles, one guest (and one sandwich) at a time. Application Deadline: We accept applications for this position until 3/31/2026. We encourage all individuals to submit their applications. Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
    $75k-85k yearly 31d ago
  • Customer Support Representative - AMER

    Twist Bioscience 4.4company rating

    Remote operations support representative job

    We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You'll interact, support and build strong relationships with a wide range of sales staff including account managers, field application scientists and technical support specialists. You'll also support a broad range of customers who are engaged in ground-breaking genetics research. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience's products, and reinforce the quality of our brand. What You'll Be Doing: Respond to and resolve product, service and order inquiries and problems via email, chat and phone by: identifying the cause of the problem collaborating with other stakeholders to develop a solution presenting the solution to the customer following up to ensure the customer is completely satisfied. Process sales purchase orders by entering and validating the accuracy of the information provided by customers and sales staff. Resolve any errors effectively and efficiently. Some orders require an advanced understanding of Twist's product line to process. Provide information and guidance to help customers: decide which product to buy navigate and use our ecommerce website understand the status of their order Stay current on the status of key account orders currently in the production pipeline and provide proactive updates to internal stakeholders. Generate sales quotes for sales reps within Salesforce quote to cash system. For Singapore position: In addition to responsibilities listed above, provide guidance on Asia region import / export logistics and compliance. Flexible work hours are preferred; will be supporting different time zones. Two available shifts, Monday through Friday 6:00am - 3:00pm or 8:00am - 5:00pm plus flexible weekend shifts. Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures. What You'll Bring to the Team Bachelor's degree, preferably in life sciences or related field. 1-2 years work experience in biotech industry. 2+ years customer-facing experience. Excellent verbal and written communication skills. Attention to detail. Able to multi-task, prioritize, and manage time effectively. Strong computer skills, familiarity with G-Suite, preferably including Salesforce About Twist Bioscience Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA. At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers. Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law. #LI-AB1 The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$60,000-$80,000 USD
    $60k-80k yearly Auto-Apply 6d ago
  • Customer Support Representative

    Servicecore 3.8company rating

    Remote operations support representative job

    ServiceCore and Docket are rapidly growing field-service Software as a Service platforms serving the portable sanitation and dumpster industries. Named the #80 fastest-growing software company in America by Inc. 5,000, we're redefining how our customers manage their businesses. Our software helps hardworking business owners save time, stay organized, and get paid faster by streamlining job management, route optimization, inventory tracking, and billing automation. We take pride in being the go-to solution for an underserved industry. Our customers work hard, and so do we-giving them tools to get more done with less stress. We live by our core values: * Love Our Customers * Be Real * Give a Shit * Deliver Results * Keep it Fun At ServiceCore, you'll work in a fast-paced, agile environment where we take our work seriously but keep things fun and authentic. We believe in growing together, celebrating successes, and empowering each team member to make a real impact. Role Overview We're looking for a Customer Support Representative to join our team in a fully remote role. This position is critical to how our customers experience our product and our company. You'll work directly with small to mid-sized business owners and office teams who rely on our software to run their day-to-day operations. This is not a script-following, ticket-closing role. We're looking for someone who can listen carefully, diagnose real problems, explain solutions clearly, and take ownership from first contact through resolution. If you're comfortable working independently, managing your time, and making good judgment calls while supporting a high-volume queue, you'll do well here. What You'll Be Doing * Provide multi-channel customer support via email, chat, and phone, helping customers resolve questions and issues efficiently and clearly. * Troubleshoot product issues using Zendesk and Jira, knowing when to investigate further, when to escalate, and how to keep the customer informed throughout the process. * Own customer issues end-to-end, ensuring nothing falls through the cracks and follow-ups actually happen. * Document and categorize issues accurately, helping improve reporting, internal visibility, and long-term product fixes. * Collaborate closely with teammates and cross-functional partners, especially Product and Engineering, to surface patterns, edge cases, and recurring pain points. * Build strong product knowledge so you can confidently guide customers through workflows, features, and best practices without overcomplicating things. * Represent the customer's perspective internally by sharing clear, practical feedback rooted in real usage and real impact. Who You Are We're looking for someone who is ready to hit the ground running and make a meaningful impact. * Customer-focused and practical. You care about solving the real problem, not just sending a response. * Calm under pressure. You can handle frustrated customers, shifting priorities, and a busy queue without letting quality slip. * Clear communicator. You explain things in plain language, avoid jargon, and adapt your tone to the person on the other end. * Comfortable with support tools. Experience with Zendesk is a strong plus; familiarity with Jira is even better. You understand how good ticket hygiene supports the whole organization. * Accountable and organized. You follow through, manage your workload well, and don't need constant oversight to stay on track. * Adaptable and curious. You pick up new workflows quickly and are willing to learn as the product and customer needs evolve. * Remote-ready. You can work independently, stay engaged with a distributed team, and communicate clearly without being in an office. Base Salary $50,000 - $70,000 (based on experience) Benefits and Perks * 14 Company Holidays in addition to Unlimited PTO * Healthcare, dental and vision insurance with generous employer contributions * 401K w/ match * Equity Appreciation Plan (units granted upon hire) * Regular lunches and a fully-stocked kitchen (if in Denver) * Bi-weekly Grubhub lunch stipend for remote folks * Company-provided hardware of your choice/configuration Ready to Apply? If you're ready to bring your energy, skills, and passion for customer support to a fast-paced, growing company, we want to hear from you. Apply today and show us how you'll make an impact! ServiceCore is committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.
    $50k-70k yearly 11d ago
  • Travel Customer Service

    Remotetravelcareers

    Remote operations support representative job

    We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You'll ensure customers receive fast, clear, and friendly assistance, all while working remotely. Responsibilities: Assist customers with booking flights, hotels, and transportation. Provide clear and friendly support through phone, email, or chat. Answer basic travel questions and guide customers to the right options. Update reservations and confirm details for accuracy. Support the team with day-to-day travel service tasks. Qualifications: Strong communication and customer service skills. Comfortable using computers and online booking systems. Ability to stay organized and pay attention to detail. Friendly, helpful, and patient with customers. Previous experience in customer service or hospitality is a plus, but not required. Job Type: Remote - Full-time or Part-time Benefits: Flexible schedule opportunities Work from home Training and growth potential Supportive team environment
    $42k-76k yearly est. 10d ago
  • Customer Service - Work From Home

    Spade Recruiting

    Remote operations support representative job

    Who We Are Across North America, we work hand in hand with labor unions, credit unions, and professional associations to make sure their members and families have access to long-term protection programs that bring real peace of mind. These programs are built to secure what matters most - income, family, and future stability. Our team is dedicated to serving working families with the highest standards of integrity, care, and professionalism. We believe success comes from putting people first - and we're looking for individuals who share that mindset. If you're driven, compassionate, and want to grow your career while doing meaningful work from home, this could be the opportunity you've been looking for. What You'll Be Doing Your role is all about connection. You'll be reaching out to members who've already requested information about their available programs - no cold calling. Through virtual meetings and phone consultations, you'll help them understand their options, answer their questions, and make sure they get the coverage that fits their needs. Every conversation is a chance to make someone's life a little more secure and a lot less stressful. You'll be the link between hardworking families and the protection they deserve. A Day in the Role Meet with members virtually using Zoom or phone to walk them through their available options. Listen carefully, ask questions, and provide clear, caring explanations to help them make confident decisions. Keep all your notes and documents organized and accurate in our digital system. Collaborate with teammates, share insights, and support one another toward common goals. Participate in regular training and development sessions that sharpen your communication, leadership, and organization skills. Bring new ideas - your input matters here. What We're Looking For You must be legally able to work in the U.S. or Canada. A high school diploma (or equivalent) is required. Basic tech comfort - Zoom, Google Suite, or similar tools. You're a strong communicator with great listening skills. You're self-motivated, reliable, and thrive working from home. Previous experience in customer service, sales, or team environments is helpful but not required. What Makes You a Great Fit You genuinely enjoy helping people and building trust through conversation. You're adaptable, dependable, and detail-oriented. You take ownership of your work and value being part of a supportive team. You communicate with professionalism, empathy, and confidence. What You'll Get A full benefits package including dental, prescription, travel, and life coverage. Remote flexibility - work from home while maintaining a healthy balance. Recognition and rewards for top performers, including bonuses and travel incentives. Ongoing training and advancement opportunities through mentorship and leadership programs. A positive, inclusive culture that values growth, effort, and teamwork. Why It Matters This is more than a job - it's a chance to make a real impact. Every conversation you have helps protect a family, a paycheck, and a future. If you're looking for meaningful work that rewards integrity, effort, and heart, we'd love to meet you. Apply today and start building a career where what you do every day truly matters.
    $39k-71k yearly est. Auto-Apply 60d+ ago
  • Entry Level Customer Service - Work From Home

    Americanome Life Insurance Company

    Remote operations support representative job

    We're seeking motivated individuals with strong people skills to join a well-established supplemental benefits organization that has been serving families for more than 65 years. As our company continues to grow, we're looking for dedicated Benefits Specialists who are driven, reliable, and excited about long-term career potential. Key Responsibilities Provide clear information to clients about their benefit options Address client questions and guide them through their coverage Stay up to date on product offerings and company services Review client needs to help them select cost-effective solutions Qualifications Experience in customer service, sales, or a related field is an asset Strong relationship-building abilities Able to manage multiple tasks and organize work effectively Professional attitude with strong communication skills Confident in both written and verbal communication What We Value Individuals with an entrepreneurial, growth-minded attitude Team-oriented professionals who perform well under pressure Strong communicators who take initiative and maintain professionalism What We Offer Complete, hands-on training Weekly compensation Bonus opportunities Residual income potential Company travel incentives Fully remote work environment If you're looking for a meaningful career with room to grow, apply today to learn more about joining our team.
    $26k-38k yearly est. Auto-Apply 60d+ ago
  • Fully Remote | Customer Service - Booking Vacations

    Destination Knot

    Remote operations support representative job

    Job Title: Customer Service - Booking Hotels | Work From HomeCompany: Destination KnotJob Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities:Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements:Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer:Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities Excited to help clients book amazing hotel stays? Apply today and become part of the Destination Knot team!$40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $40k-70k yearly Auto-Apply 15d ago
  • Customer Support Representative

    Sales Match

    Remote operations support representative job

    Job Title: Remote Customer Support Representative Hourly Pay: $17 - $23/hour We're looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you'll work from home and help customers by phone, email, or chat, handling questions about orders, accounts, and general service information. You'll be the first point of contact for many customers, offering timely support and ensuring they feel heard and assisted. This is a great opportunity if you enjoy helping others and want a stable, flexible remote job with room to grow. Job Responsibilities: Respond to inbound calls, chats, and emails about customer accounts or services Share product details, resolve basic issues, or update order status Use internal tools to log customer conversations and update records Follow easy-to-use scripts and step-by-step documentation Route more complex issues to the right team or department when needed Maintain a calm, helpful tone during every interaction Qualifications: Friendly, professional communication and writing skills Able to multitask while navigating computer tools Dependable, focused, and comfortable working independently Quiet home workspace and stable internet connection Prior experience in customer service or support roles is helpful but not required Perks & Benefits: Competitive hourly pay: $17 - $23 100% remote with flexible scheduling Paid training and ongoing support Supportive and collaborative team culture Opportunities for advancement into senior support or team lead roles
    $17-23 hourly 60d+ ago
  • Work Remotely: Customer Service Positions with Pay Up to 19 Per Hour

    Nogigiddy

    Remote operations support representative job

    Customer Service Representative - Remote, $19/hr Starting, No Degree Needed Are you passionate about helping others and confident in your problem-solving skills? We're looking for dedicated individuals to join our remote customer service team. As a Customer Service Representative, you'll ensure that every customer interaction is handled with professionalism and care, all from the comfort of your home. What You'll Do: Promptly respond to customer inquiries with solutions that exceed expectations Effectively manage and resolve customer complaints to ensure satisfaction Communicate clearly and professionally, maintaining high standards in all interactions Foster a positive and respectful customer service environment What We Look For: A strong dedication to customer service and a positive, helpful attitude Excellent communication skills, capable of dealing with diverse clients The ability to work independently, prioritize tasks, and manage time effectively Proficiency in using technology and navigating multiple software platforms What You'll Gain: The flexibility to work remotely, enhancing your work-life balance The ability to create a flexible schedule that suits your lifestyle Competitive pay starting at $19 per hour, with potential for advancement Access to professional development and career growth opportunities Start Your Journey With Us: Additional Information: No prior professional experience or degree is required, but you should have a quiet workspace and reliable internet. A background check is mandatory for all candidates. We pride ourselves on being an equal opportunity employer, embracing diversity and ensuring a welcoming environment for all, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago
  • Customer Support Representative

    Usha Dharmacon

    Remote operations support representative job

    Job TitleCustomer Support Representative About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health. Find your future at Revvity Overview: Join Revvity's dynamic Reproductive Diagnostic Software Services Team and launch your career in healthcare technology while making a meaningful impact as a Customer Service Representative! You'll receive comprehensive training on cutting-edge medical technology, build lasting relationships with healthcare professionals, and directly support life-changing reproductive health programs. Enjoy excellent work-life balance with a 9:00 AM - 5:30 PM CST schedule, professional development opportunities, and the chance to travel (5-10%) for hands-on learning experiences in Texas and Akron, Ohio. Role & Responsibilities: Responds to incoming phone calls, emails, and system submitted support requests Troubleshoot and recreate reported issues in software and applications Document incoming support requests in designated call system Escalate issues per defined process Assist program support in researching and responding to customer requests Additional tasks as assigned Basic Qualifications: High school diploma A minimum of 2 years' experience in customer support Preferred Qualifications: Associates degree 3 years' experience in customer support Knowledge of hospital systems and processes Strong proficiency with Microsoft Office tools is essential (Excel, Word, PowerPoint) Experience with Customer Management and Support tools Ability to contribute to solutions which meet the needs of the business Ability to meet deliverable deadlines Excellent interpersonal, verbal, written, communications, and consulting skills Ability to adapt Working Conditions: Standard working hours 9:00am to 5:30pm CST with after hours or on-call support as needed on weekends and holidays. The base salary range for this full-time position is $36,500.00 - $45,500.00. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered. #LI-JB1 What do we offer? We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits: Medical, Dental, and Vision Insurance Options Life and Disability Insurance Paid Time-Off Parental Benefits Compassionate Care Leave 401k with Company Match Employee Stock Purchase Plan Learn more about Revvity's benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page. *For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information. Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal, state, and/or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the ability-or unable to use-the online application system and need an alternative method for applying, you may contact ********************.
    $36.5k-45.5k yearly Auto-Apply 60d+ ago
  • Workplace Solutions - Customer Service Analyst

    Jpmorgan Chase & Co 4.8company rating

    Operations support representative job in Columbus, OH

    If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job Responsibilities Provide excellent customer service via email and phone at 1st and 2nd level response Escalate unresolved issues to 2nd and 3rd line support teams Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc) Provide ad-hoc training and education to users as well as contribute to Knowledge base articles Maintaining contact with customers throughout the ticket life cycle Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities. Required Qualifications, Capabilities and Skills: Excellent Customer Service skills in telephone and email etiquette. Strong problem solving skills Client focus, interpersonal skills and ability to network. Proactivity and Continuous Improvement mindset. Maintains highest level of technical skill in field of expertise. This position requires a high degree of discretion and judgement. Passion for learning new things every day and a continuous improvement mindset. Preferred Qualifications, Capabilities and Skills: University degree in Economics, Finance or equivalent work experience desired. Experience in Customer Service role, preferably in the Financial Services or Software industry. Experience with Contact Center solutions. J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
    $54k-87k yearly est. Auto-Apply 60d+ ago
  • Servicing Support Specialist

    Carrington Mortgage Services, LLC 4.5company rating

    Remote operations support representative job

    Come join our amazing team and work remote from home! The Loan Servicing Support Specialist is responsible for processing incoming correspondence for ACH enrollment, handling requests related to missing or misapplied payments and fee waivers. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. What You'll Do: * Completes a daily review of assigned tasks and ensures completion within the designated turnaround times and compliant with company's policy and procedures. * Reviews all requests related to missing payments and/or misapplied payments prior to submitting to the cashiering team for appropriate reversal and reallocation of funds in question. * Reviews all payment refund related requests prior to submitting to the cashiering team for reversal and disbursement of funds. * Reviews all late fee waiver requests prior to submitting to the cashiering team for removal of the assessed fees. * Processes ACH (Auto Pay) enrollment, activation, changes, and cancelation requests. * Collaborates daily with multiple internal departments to resolve servicing issues pertaining to any type financial transactions on a loan. * Knowledge of Microsoft Office Suite required * Must be a team player with strong attention to detail and able to work independently. * Knowledge of relevant industry-specific software packages preferred * Analytical, Detail oriented * Ability to interact with senior management * Ability to make decisions that have significant impact on the department's credibility, operations, and services * Ability to organize and prioritize own work schedule on short-term basis * Strong math skills, balance and check results for accuracy * Ability to compose letters * Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly * Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints What you'll need: * High school diploma or GED required. College education preferred but not required. * Minimum of two (2) years related mortgage banking, and/or financial industry experience preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $29k-37k yearly est. 14d ago

Learn more about operations support representative jobs

Browse computer and mathematical jobs