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Working as an Operations Support Specialist

Combining the roles of diverse natures like administrative assistants, operation research analysts, and customer service assistants are what the job of an Operations Support Specialist is comprised of.

It's an interesting job to pursue where you need to ensure the operations are effectively carried out. As an Operations Support Specialist, you can become the backbone of your company, business, etc., with utmost satisfaction.

You have to conduct surveys, gather data, communicate, create questionnaires, and have good knowledge of computers. You should also have great analytical, creative, and mathematical skills. You should be prompt to solve any unforeseen customer service barriers.

Academically, the specifications cannot be told as Operation Support Specialists are hired in various fields from the IT industry to a whole different dimension. Therefore, you should meet the company demands. Monetarily, the average salary is about $50,000 annually, which is a great amount to earn as an average package.

There is more than meets the eye when it comes to being an operations support specialist. For example, did you know that they make an average of $20.74 an hour? That's $43,149 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Operations Support Specialist Do

There are certain skills that many operations support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be an operations support specialist, we found that a lot of resumes listed 15.9% of operations support specialists included customer service, while 14.9% of resumes included operations support, and 10.8% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the operations support specialist job title. But what industry to start with? Most operations support specialists actually find jobs in the finance and technology industries.

How To Become an Operations Support Specialist

If you're interested in becoming an operations support specialist, one of the first things to consider is how much education you need. We've determined that 45.3% of operations support specialists have a bachelor's degree. In terms of higher education levels, we found that 10.1% of operations support specialists have master's degrees. Even though most operations support specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an operations support specialist. When we researched the most common majors for an operations support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on operations support specialist resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an operations support specialist. In fact, many operations support specialist jobs require experience in a role such as customer service representative. Meanwhile, many operations support specialists also have previous career experience in roles such as administrative assistant or cashier.

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Average Salary$43,149
Job Growth Rate10%

Operations Support Specialist Career Paths

Top Careers Before Operations Support Specialist

Cashier
7.2 %

Top Careers After Operations Support Specialist

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Operations Support Specialist

Operations Support Specialists in America make an average salary of $43,149 per year or $21 per hour. The top 10 percent makes over $64,000 per year, while the bottom 10 percent under $28,000 per year.
Average Salary
$43,149

Best Paying Cities

City
Average Salary
Jersey City, NJ
Salary Range59k - 96k$76k$75,826
Redwood City, CA
Salary Range51k - 85k$67k$66,531
New York, NY
Salary Range51k - 83k$66k$65,823
Arlington, VA
Salary Range43k - 70k$56k$55,630
Chicago, IL
Salary Range42k - 69k$54k$54,307
Seattle, WA
Salary Range42k - 69k$54k$54,157
$29k
$96k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Student Operations Specialist, Support-Spanish Speaking
Student Operations Specialist, Support-Spanish Speaking
Guild Education
Guild Education
01/29/2021
01/29/2021
$52,00001/29/2021
$52,000
Registered Nurse RN Operations Support Specialist
Registered Nurse RN Operations Support Specialist
Banner Health
Banner Health
01/29/2021
01/29/2021
$67,68101/29/2021
$67,681
Registered Nurse RN Operations Support Specialist
Registered Nurse RN Operations Support Specialist
Banner Health
Banner Health
01/29/2021
01/29/2021
$67,68101/29/2021
$67,681
Operations Support Specialist
Operations Support Specialist
Randstad
Randstad
01/23/2021
01/23/2021
$31,30501/23/2021
$31,305
Operations Support Specialist
Operations Support Specialist
E.A. Sween Company
E.A. Sween Company
01/20/2021
01/20/2021
$41,74001/20/2021
$41,740
See More Recent Salaries

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Operations Support Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Operations Support Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Operations Support Specialist Resume

At Zippia, we went through countless Operations Support Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Operations Support Specialist Demographics

Gender

female

53.7 %

male

41.8 %

unknown

4.6 %

Ethnicity

White

61.8 %

Hispanic or Latino

13.7 %

Black or African American

11.3 %

Foreign Languages Spoken

Spanish

65.4 %

French

6.8 %

Portuguese

3.8 %
See More Demographics

Operations Support Specialist Education

Majors

Business
32.7 %

Degrees

Bachelors

45.3 %

Associate

18.0 %

High School Diploma

13.9 %

Top Colleges for Operations Support Specialists

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Public

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Operations Support Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.9% of operations support specialists listed customer service on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For an Operations Support Specialist

Some places are better than others when it comes to starting a career as an operations support specialist. The best states for people in this position are New Jersey, Connecticut, New York, and Massachusetts. Operations support specialists make the most in New Jersey with an average salary of $74,567. Whereas in Connecticut and New York, they would average $66,566 and $66,012, respectively. While operations support specialists would only make an average of $62,851 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Rhode Island

Total Operations Support Specialist Jobs:
205
Highest 10% Earn:
$97,000
Location Quotient:
1.27
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Vermont

Total Operations Support Specialist Jobs:
129
Highest 10% Earn:
$92,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Delaware

Total Operations Support Specialist Jobs:
204
Highest 10% Earn:
$88,000
Location Quotient:
1.37
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Operations Support Specialist Employers

1. United States Postal Service
3.6
Avg. Salary: 
$37,036
Operations Support Specialists Hired: 
66+
2. Verizon Communications
4.7
Avg. Salary: 
$34,921
Operations Support Specialists Hired: 
54+
3. Citi
4.8
Avg. Salary: 
$41,134
Operations Support Specialists Hired: 
36+
4. SoBran
4.0
Avg. Salary: 
$40,381
Operations Support Specialists Hired: 
34+
5. IBM
4.8
Avg. Salary: 
$63,951
Operations Support Specialists Hired: 
32+
6. Conagra Brands
4.7
Avg. Salary: 
$57,593
Operations Support Specialists Hired: 
29+
Updated October 2, 2020