Combining the roles of diverse natures like administrative assistants, operation research analysts, and customer service assistants are what the job of an Operations Support Specialist is comprised of.
It's an interesting job to pursue where you need to ensure the operations are effectively carried out. As an Operations Support Specialist, you can become the backbone of your company, business, etc., with utmost satisfaction.
You have to conduct surveys, gather data, communicate, create questionnaires, and have good knowledge of computers. You should also have great analytical, creative, and mathematical skills. You should be prompt to solve any unforeseen customer service barriers.
Academically, the specifications cannot be told as Operation Support Specialists are hired in various fields from the IT industry to a whole different dimension. Therefore, you should meet the company demands. Monetarily, the average salary is about $50,000 annually, which is a great amount to earn as an average package.
There is more than meets the eye when it comes to being an operations support specialist. For example, did you know that they make an average of $20.74 an hour? That's $43,149 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many operations support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
When it comes to the most important skills required to be an operations support specialist, we found that a lot of resumes listed 15.9% of operations support specialists included customer service, while 14.9% of resumes included operations support, and 10.8% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the operations support specialist job title. But what industry to start with? Most operations support specialists actually find jobs in the finance and technology industries.
If you're interested in becoming an operations support specialist, one of the first things to consider is how much education you need. We've determined that 45.3% of operations support specialists have a bachelor's degree. In terms of higher education levels, we found that 10.1% of operations support specialists have master's degrees. Even though most operations support specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an operations support specialist. When we researched the most common majors for an operations support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on operations support specialist resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become an operations support specialist. In fact, many operations support specialist jobs require experience in a role such as customer service representative. Meanwhile, many operations support specialists also have previous career experience in roles such as administrative assistant or cashier.