To fulfill your job as an operations support specialist, you will need to integrate elements of administrative assistance, operations research analysis, and customer service assistance. Your primary responsibility is to guarantee that the operations of the company for which you work run as effectively as possible. This may entail examining and evaluating current procedures to find methods to improve them. Another important thing an operation support professional examines is how to guarantee that the business functions in a way that effectively fulfills the needs of its consumers.

Because operations support specialists work in a variety of industries and the specific training requirements differ from firm to firm, there are no uniform postsecondary education requirements, though you may be required to hold relevant certifications. Operations support professionals must also have good quantitative and analytical skills; thus, it will be beneficial if you have postsecondary study in disciplines like operations research or mathematics. The average annual compensation for operations supports professionals is $49,911.

What Does an Operations Support Specialist Do

There are certain skills that many operations support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

Learn more about what an Operations Support Specialist does

How To Become an Operations Support Specialist

If you're interested in becoming an operations support specialist, one of the first things to consider is how much education you need. We've determined that 57.2% of operations support specialists have a bachelor's degree. In terms of higher education levels, we found that 4.9% of operations support specialists have master's degrees. Even though most operations support specialists have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Operations Support Specialist
Top Operations Support Specialist Jobs Near You

Operations Support Specialist Career Paths

Average Salary for an Operations Support Specialist

Operations Support Specialists in America make an average salary of $44,233 per year or $21 per hour. The top 10 percent makes over $71,000 per year, while the bottom 10 percent under $27,000 per year.
Average Operations Support Specialist Salary
$44,233 Yearly
$21.27 hourly
$27,000
10 %
$44,000
Median
$71,000
90 %

What Am I Worth?

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How To Become an Operations Support Specialist
How To Become an Operations Support Specialist Career Overview

States With The Most Operations Support Specialist Jobs

Mouse over a state to see the number of active operations support specialist jobs in each state. The darker areas on the map show where operations support specialists earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Operations Support Specialist Jobs By State

RankStateNumber of JobsAverage Salary
1California5,985$51,290
2Texas5,406$44,854
3Florida4,234$44,587
4Pennsylvania3,040$58,865
5Georgia2,491$44,304
6North Carolina2,456$51,593
7Michigan2,403$48,029
8Ohio2,323$53,415
9New York1,987$67,597
10Virginia1,854$56,940
11Missouri1,783$38,244
12Illinois1,690$46,807
13Minnesota1,682$43,548
14Indiana1,499$53,816
15Massachusetts1,435$57,088
16Tennessee1,382$42,632
17Wisconsin1,307$45,085
18Maryland1,282$58,906
19South Carolina1,260$46,361
20Alabama1,092$45,045
21New Jersey1,084$71,419
22Arizona1,065$45,854
23Washington1,012$42,104
24Colorado960$39,823
25Iowa902$40,988
26Kentucky876$39,161
27Louisiana862$53,745
28Oklahoma854$47,288
29Arkansas792$41,455
30Oregon710$42,884
31Nevada703$49,010
32Mississippi700$38,362
33Kansas692$36,278
34Utah675$33,398
35Nebraska614$39,838
36New Mexico559$51,408
37New Hampshire455$52,118
38Idaho430$32,485
39Connecticut390$70,912
40Maine390$45,086
41South Dakota366$34,070
42Montana339$35,323
43West Virginia287$46,108
44Alaska219$33,177
45North Dakota200$38,697
46Delaware196$64,527
47Hawaii196$35,397
48Wyoming189$34,963
49Rhode Island174$58,527
50Vermont135$52,918

Operations Support Specialist Education

Operations Support Specialist Majors

34.4 %

Operations Support Specialist Degrees

Bachelors

57.2 %

Associate

23.1 %

High School Diploma

8.9 %

Top Colleges for Operations Support Specialists

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For an Operations Support Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.2% of operations support specialists listed operations support on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Choose From 10+ Customizable Operations Support Specialist Resume templates

Zippia allows you to choose from different easy-to-use Operations Support Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Support Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume
Operations Support Specialist Resume

Operations Support Specialist Demographics

Operations Support Specialist Gender Distribution

Female
Female
56%
Male
Male
44%

After extensive research and analysis, Zippia's data science team found that:

  • Among operations support specialists, 56.0% of them are women, while 44.0% are men.

  • The most common race/ethnicity among operations support specialists is White, which makes up 59.4% of all operations support specialists.

  • The most common foreign language among operations support specialists is Spanish at 65.4%.

Work Experience Programs For Operations Support Specialists

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Introduction to Accenture Program

Company: Accenture UK

Cost: Free

Duration: 5-6 hours

Token Service Technology Program

Company: Visa

Cost: Free

Duration: 2-3 hours

Audit Program

Company: Grant Thornton Australia

Cost: Free

Duration: 5-6 hours

Career Catalyst: Audit Program

Company: KPMG U.S.

Cost: Free

Duration: 5-6 hours

Venture Capital Program

Company: H2 Ventures

Cost: Free

Duration: 5-6 hours

Digital Assurance Program

Company: PwC Switzerland

Cost: Free

Duration: 5-6 hours

UK Public Service Program

Company: Transform Society

Cost: Free

Duration: 2.5 hours

Careers in Government Program

Company: NSW Government Virtual Program

Cost: Free

Duration: 1-2 hours

Data Analytics Program

Company: General Electric

Cost: Free

Duration: 5-6 hours

Data Analytics and Visualization Program

Company: Accenture North America

Cost: Free

Duration: 5-6 hours

Online Courses For Operations Support Specialist That You May Like

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IT Support Technical Skills Bootcamp
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Technical Support Fundamentals
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This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

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Best States For an Operations Support Specialist

Some places are better than others when it comes to starting a career as an operations support specialist. The best states for people in this position are New Jersey, Connecticut, New York, and Delaware. Operations support specialists make the most in New Jersey with an average salary of $71,419. Whereas in Connecticut and New York, they would average $70,912 and $67,597, respectively. While operations support specialists would only make an average of $64,527 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Operations Support Specialist Jobs:
507
Highest 10% Earn:
$112,000
Location Quotient:
1.35

2. Pennsylvania

Total Operations Support Specialist Jobs:
3,040
Highest 10% Earn:
$99,000
Location Quotient:
1.16

3. Louisiana

Total Operations Support Specialist Jobs:
862
Highest 10% Earn:
$91,000
Location Quotient:
1.2
Full List Of Best States For Operations Support Specialists

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Top Operations Support Specialist Employers

Most Common Employers For Operations Support Specialist

RankCompanyAverage SalaryHourly RateJob Openings
1Citi$87,094$41.8734
2IBM$80,656$38.7832
3Cummins$74,587$35.8620
4JPMorgan Chase & Co.$57,078$27.4428
5Hewlett Packard Enterprise$48,600$23.3714
6US Post Office$46,830$22.5127
7Kellermeyer Bergensons Services$44,183$21.2413
8United States Courts$43,920$21.1224
9MassMutual$42,914$20.6327
10AT&T$40,452$19.4517