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Operations support specialist education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become an operations support specialist. Operations support specialists usually study business, accounting, or computer science. 57% of operations support specialists hold a bachelor's degree, and 23% hold an associate degree. We analyzed 3,957 real operations support specialist resumes to see exactly what operations support specialist education sections show.

The most common colleges for operations support specialists are the University of Phoenix and the University of Phoenix.

There are also many online operations support specialist courses to help get the education required to be an operations support specialist.

There are certain operations support specialist certifications that you should consider. These operations support specialist certifications include Certified Pharmacy Technician (CPhT) and Certified Billing and Coding Specialist (CBCS).

What education do you need to become an operations support specialist?

What degree do you need to be an operations support specialist?

The most common degree for operations support specialists is bachelor's degree, with 57% of operations support specialists earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 9%.
  • Bachelor's, 57%
  • Associate, 23%
  • High School Diploma, 9%
  • Master's, 5%
  • Other Degrees, 6%

What should I major in to become an operations support specialist?

You should major in business to become an operations support specialist. 34% of operations support specialists major in business. Other common majors for an operations support specialist include accounting and computer science.

Most common colleges for operations support specialists

Operations support specialists often get their degrees at University of Phoenix, DeVry University, and Strayer University. Here are the most common colleges for operations support specialists in the US based on their resumes.
Operations support specialist common collegePercentages
University of Phoenix23.60%
DeVry University7.49%
Strayer University6.74%
Delaware Technical Community College5.62%
Illinois State University4.49%

Best majors for operations support specialists

RankMajorPercentages
1Business34.4%
2Accounting6.7%
3Computer Science6.2%
4Psychology4.8%
5Criminal Justice4.8%

Best colleges for operations support specialists

The best colleges for operations support specialists are Stanford University, Northwestern University, and University of Pennsylvania.

An operations support specialist with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for operations support specialists. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become operations support specialists.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. Maine Maritime Academy

Castine, ME • Private

In-state tuition

$13,478

Enrollment

979

5. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

8. Villanova University

Villanova, PA • Private

In-state tuition

$53,308

Enrollment

6,819

9. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

10. Bentley University

Waltham, MA • Private

In-state tuition

$49,880

Enrollment

4,177

20 best online courses for operations support specialists

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1. Introduction to Technical Support

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Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. IT Support Technical Skills Bootcamp

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Hands-on Technical skills for IT Support Professionals...

4. IT Support Technical Skills Helpdesk

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Hands-on Technical skills for IT Support Learners...

5. Akamai Customer Consulting and Support

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Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

6. Introduction to Hardware and Operating Systems

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Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become...

7. Computer Hardware, Operating System and Networking

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8. IT & Technical Support Guide to Helpdesk, Desktop & Servers

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Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

9. Healthcare IT Support

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Are you looking to get your foot in the door as a Healthcare IT Support specialist? Do you want to solve technical problems for healthcare professionals and health system employees? Have you always wanted to enter an in-demand field in Health Information Technology? The courses in this specialization are designed to pique your interest regarding the ever-evolving field of IT support in healthcare. In order to help physicians, nurses, pharmacists, and a wide range of other allied health...

10. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

11. IT service operations and Service Desk management

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

12. Customer Service, Customer Support, And Customer Experience

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

13. IT Support and Service Desk jobs -Crash Course for Beginners

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Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

14. MBA: Supply Chain and Operation management

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Tactics, Tools, and Techniques required to become a Supply chain and operation manager...

15. Operations Management: Supply Chains, Products and Services

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Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

16. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

17. Operations Management: Facilities Planning and Management

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Operations Management Training Program (Course 8 of 8)...

18. The Operations Management Training Program

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Learn how to design, plan, direct, and improve all the activities that transform resources into goods or services...

19. Operational Risks Management ORM

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Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...

20. Operations Management in small businesses: key techniques

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(2,020)

A toolkit for making small business operations effective and efficient...

Top 10 most affordable universities for operations support specialists

The most affordable schools for operations support specialists are SUNY Farmingdale, california state university - bakersfield, and baruch college of the city university of new york.

If the best universities for operations support specialists are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for operations support specialists.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

4. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

5. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

6. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

7. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

8. USF Sarasota-Manatee

Sarasota, FL • Private

In-state tuition

$5,587

Cost of attendance

13,043

9. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Cost of attendance

22,990

10. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

Top 10 hardest universities to get into for operations support specialists

The hardest universities for operations support specialists to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for operations support specialists are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for operations support specialists based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

5. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

6. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

7. Villanova University

Villanova, PA • Private

Admissions rate

29%

SAT average

1,407

8. Bentley University

Waltham, MA • Private

Admissions rate

43%

SAT average

1,338

9. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

10. Brandeis University

Waltham, MA • Private

Admissions rate

31%

SAT average

1,398

Top 10 easy-to-apply-to universities for operations support specialists

The easiest schools for operations support specialists to get into are Oklahoma Wesleyan University, notre dame de namur university, and holy names university.

Some schools are much easier to get into. If you want to start your career as an operations support specialist without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for operations support specialists.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

3. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

4. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

5. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

6. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

7. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

8. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

9. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

10. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

Average operations support specialist salary by education level

Operations support specialists with a Master's degree earn more than those without, at $58,473 annually. With a Doctorate degree, operations support specialists earn a median annual income of $54,498 compared to $47,284 for operations support specialists with an Bachelor's degree.
Operations support specialist education levelOperations support specialist salary
Master's Degree$58,473
High School Diploma or Less$40,006
Bachelor's Degree$47,284
Doctorate Degree$54,498
Some College/ Associate Degree$41,339

Operations support specialist education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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