Operations support supervisor jobs near me

*Employment Type:* Full time *Shift:* *Description:* Operations Manager of Interventional/Diagnostic Services serves as the front line leader to plan, organize, staff, direct and insure collaborative multidisciplinary patient care delivery across numerous departments including cardiac cath lab, EP lab, interventional radiology, and prep/recovery nursing. Functions within the standards, policies, procedures and guidelines of the Organization. • Works collaboratively with physicians in developing programs and patient care services. • Coordinates and integrates interdepartmental and intradepartmental services. • Responsible for total manpower supervision for all personnel in the invasive and diagnostic areas. • Responsible for financial, supply, equipment control and cost-containment in the diagnostic and interventional services. • Practices within the scope of current nursing or radiology tech guidelines and approved policies and procedures. • Maintains confidentiality in all situations involving Mount Carmel Health systems, customers, employees, and stakeholders.Position Purpose: The Interventional Services Manager functions is responsible for planning, organizing, staffing, directing, and monitoring the operations of assigned sections. Assesses, plans, implements, directs, controls and analyzes all non-physician aspects of Interventional Services operations in conjunction with other Interventional Services Operations Managers and the System Radiology Services Director. Works in collaboration with other Interventional Services Management staff and Interventional Services Radiologists in aspects of radiology services to achieve strategic and operational objectives of the Mount Carmel Health System Interventional Services. *What we are looking for:* * Education: Graduate of an approved Radiology Technology program. B.A. or B.S. degree preferred. * Licensure / Certification: Registered by the American Registry of Radiologic Technologist (ARRT) required. Valid State of Ohio Radiological License required. * Experience: Minimum of five years Interventional Services operations management experience required. Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities required. * Effective Communication Skills * Possesses excellent business acumen, project management, and problem-solving skills. * Possesses ability to coach and mentor associates. * Ensures the professional / technical expertise of associates *What you will do:* * Works in collaboration with the System Radiology Director according to ACR and Joint Commission standards * Managing Performance: Provides coaching, direction, and supervision for cost center(s) staff members with 24-hour accountability for operations. Recruits, develops, counsels, evaluates, and retains staff within appropriate HR policies and guidelines. Ensures work schedules and daily assignments are established. * Financial Performance: Ensures financial performance and profitability through the development and monitoring of the assigned cost centers operating and capital budgets. * Participates in professional activities and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in the field. * Analyzes variances from budget on a monthly basis for cost centers, prepares detailed documented reports of such variances and provides justifications/explanations and action plans if appropriate. * Represents Interventional services areas of responsibility for system-wide and Trinity-wide initiatives. * Develops, recommends, and implements plans, goals and policies for areas of responsibility for resource management of the department, including budget and allocation of human resources, capital expenditures, physical facilities and supplies. Monitors and evaluates resource utilization and productivity. *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Kaye/Bassman International is a leading executive search firm that has been filling roles for Pharma and Biotech clients for over 35 years. Our Medical Affairs search practice is led by Michael Pietrack, a leading Medical Affairs recruiter and the host of The Pharmaverse Podcast. In this short video, Michael introduces the role. Senior Director - Health Systems Liaisons - Team Lead West The fastest growing company in Pharma has a first-in-class product has had a successful launch and is well on its way to blockbuster status. They have multiple field teams in Medical Affairs, but it's the Health Systems team that is looking for a West Coast Manager. It's a Sr. Director level role, where you would be the front line lead for four Health Systems Liaisons that are calling on national and regional payers and GI Super Groups. The Executive Director of this team is beloved and has created a wonderful culture for this high-performing team. She is looking for someone who has lead Health System, Managed Care of HEOR field teams before, and she is looking for someone on the Western half of the US. She prefers a PharmD and would love someone that also has an MBA. So, if you're a proven people leader with a Health Systems expertise, please apply! Kaye/Bassman International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We believe that a diverse workforce enhances our ability to innovate and achieve our mission. We welcome applications from individuals of all backgrounds and experiences.

Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities. Key Responsibilities Oversee day-to-day operations of mission critical construction projects. Ensure compliance with safety regulations and industry standards. Coordinate with subcontractors, suppliers, and other stakeholders. Manage project timelines, budgets, and resources to ensure successful completion. Conduct regular site inspections to monitor progress and quality of work. Develop and maintain strong relationships with clients and project teams. Prepare and submit project reports and documentation. Lead and mentor on-site construction teams, fostering a culture of safety and excellence. Qualifications Proven experience as a Superintendent in mission critical construction projects. Strong knowledge of data center construction and industrial facilities. Experience with ground-up construction and cold storage facilities. Ability to travel as required for project needs. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Bachelor's degree in Construction Management, Engineering, or a related field preferred. For this position you must be currently authorized to work in the United States. We do not sponsor for this position. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: rj.conner@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L739 -- in the email subject line for your application to be considered.*** RJ Conner - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.

For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism. The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies. Operations Manager tasks include but are not limited to: Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records Manage and coordinate book inventory and shipments Troubleshoot issues with infrastructure systems as they arise Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems Recommend solutions and manage the new systems once established Provide basic tech support for staff Assist with administrative aspects of hiring fellows and staff Qualifications At least 5 years of experience in operations administration, contact management, and payment systems In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth Excellent communication skills A sense of humor and ability to roll with the punches Term This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025. Compensation $85,000 annual salary plus a generous benefits package including: Employer contribution toward medical, dental, and vision premiums Up to $2,000 annual reimbursement for non-covered medical expenses Designated federal and Jewish holidays off 20 vacation days plus 12 flexible days of paid time off Up to $1,000 annual professional development support Up to $1,000 annual childcare coverage reimbursement for work-required travel

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Project Management Support Supervisor (REMOTE) The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule. Essential Functions Analytical Support of Line Operations throughout all Niagara Plants Utilize system tools to analyze efficiencies of current line operations Identify high-level risk areas within each line by site Encourage root cause corrective action Develop automated reporting tools for management team - at each site and corporate office Working with Vendors in Enhancing Current System Infrastructure Identify opportunities within current systems Work with Vendors to determine compatibility with Niagara systems Provide recommendations to senior staff of appropriate enhancements Negotiate with Vendors on contracts and service agreements Project Management Operate as on site leader during projects (primarily annual overhauls) Manage and supervise 4 department mechanics and work with entire plant maintenance team Be responsible for all technical issues related to project Be responsible for all vendor issues related to project Handle all personnel issues with management and HR support Serve as liaison between plant management and department management This function represents 75% of department responsibilities Training Development Develop SOPs and job aids through observation and analysis Utilize technician expertise to disseminate individual knowledge throughout department and company Work with site specific leaders in resolving system obstacles Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders Special Assignments Execute various tasks that may not fall under scope of any other department employee Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc. Travel Requirements: Approximately 100% of the year Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment. This position requires the incumbent to possess and maintain a valid drivers license. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Competencies Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc. Able to translate data into recommendable actions to senior staff Strong analytical and problem solving skills Self-Motivated with a proven record of taking the initiative Able to work with minimal supervision Detail-Oriented with Excellent Oral and Written Communication Skills Able to execute tasks in a very dynamic and ever-changing environment Exercise sound judgment and ability to work effectively with a diverse workforce Qualifications Minimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience managing people/projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Business Administration or other related field Preferred: Master's Degree in Business Administration or other related field Typical Compensation Range Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Full-time Description CUSTOMER SUPPORT MANAGER Customer Support | Irving, TX RollKall was founded by a retired police officer with one goal in mind: help public safety professionals-police, firefighters, EMTs-connect with their communities through something called off-duty work. These are extra-duty jobs that enhance local safety while putting some extra cash in first responders' pockets. We built the platform that makes it easy, efficient, and trusted-for departments, officers, and the organizations that need them. POSITION OVERVIEW The Customer Support Manager is responsible for delivering an exceptional customer experience to Law Enforcement Agencies (LEAs), Law Enforcement Officers (LEOs), Coordinators, and their business partners. This role combines hands-on support with strategic leadership, managing day-to-day calls and cases while setting direction, driving departmental objectives, and fostering a strong support culture. The ideal candidate thrives in a fast-paced, high-growth environment and embodies RollKall's values of honesty, hard work, initiative, and thoughtful problem-solving. WHAT YOU'LL BE DOING Customer Support Leadership Act as a player/coach, leading a team of support associates (including 24/7 after-hours coverage). Take calls, resolve cases, and remain accessible to the team while modeling best practices. Serve as a trusted technical advisor, guiding associates on complex problems and preventing unnecessary escalations. Operational & Strategic Management Contribute to defining departmental goals, KPIs, and SLAs, and ensure team execution aligns with company objectives. Monitor and present KPI results (CSAT, handle time, first-contact resolution, etc.) to senior leadership. Maintain and optimize support processes, documentation, and self-service resources. Use data to identify trends, drive efficiencies, and influence long-term improvements. Cross-Functional Collaboration Partner with Development, Product, Sales, and Marketing to resolve customer issues and relay insights. Communicate customer feedback clearly to inform product and process enhancements. Build trust and maintain clear, timely communication with both customers and internal teams. YOUR SUPER POWERS Player/Coach Mindset - you can jump in to solve tickets hands-on, while also inspiring and guiding a team to grow and perform at their best. Data-Driven Problem Solver - you use reports, KPIs, and trends to uncover insights and drive smarter, faster decisions. Trusted Troubleshooter - you thrive on digging into technical and business issues, resolving them quickly without unnecessary escalations. Customer Champion - you know how to turn feedback into action, ensuring customers feel heard while influencing product and process improvements. Adaptable Leader - you embrace change, navigate fast-paced environments, and keep your team motivated through it all. WHAT WE'RE LOOKING FOR 5+ years in technical/software service and support, including 2+ years leading and managing multiple teams with varied responsibilities. Strong troubleshooting skills across technical and business issues, with proven ability to de-escalate difficult customer interactions and coach teams through high-stress situations. Skilled in support tools (Salesforce, Jira, Slack, SQL, Excel, Google Workspace) with the ability to build and optimize reporting dashboards, not just pull reports. Proven experience scaling support teams and developing support methodologies/frameworks in fast-growth SaaS environments. Experience implementing or managing Knowledge Base / self-service platforms to reduce case volume. Excellent written and verbal communication skills; able to explain complex issues clearly and concisely. Ability to thrive in a dynamic, fast-changing environment and manage time-sensitive issues. (Bonus) Familiarity with omnichannel support, API troubleshooting, or automation/AI-driven support systems. ROLLKALL CULTURE FIT One Team: People-first, collaborative, inclusive, and supportive. Servant Leadership: Lead with empathy, integrity, and accountability. Humbition: Combine humility and ambition while keeping the customer's needs central. Deliver Results: Show a bias for action, embrace change, and innovate to improve. COMPENSATION, BENEFITS & SCHEDULE The RollKall office serves as the hub for innovation, creative thinking, and idea sharing. As such, RollKall employees are required to work in the office three days each week (Tuesday, Wednesday & Thursday) unless they have been officially authorized to work on a fully remote basis. Along with competitive pay, as a full-time RollKall employee, you are eligible for the following benefits: - Healthcare (medical, dental, vision, prescription drugs, FSA/HSA & Teladoc services) - Employee Assistance Program - Maternity and Parental Leave - 401(k) Plan for eligible members - Sick, Vacation time, and Paid Holidays RollKall Technologies is committed to a diverse and inclusive workplace. RollKall is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! About the role: As our first Support Manager at Vesta, you'll play a key role in building and leading our support function. You'll start as a player-coach-balancing hands-on work with leadership responsibilities-and evolve into a people manager as the team grows. You'll partner closely with the Head of Implementations & Support to deliver exceptional customer experiences, establish scalable systems, and turn customer insights into product improvements. In this role, you can expect to: manage, mentor, and coach Support Specialists, fostering a culture of curiosity, ownership, and customer empathy collaborate with the Head of Implementations on hiring, onboarding, and workforce planning as the team expands define and evolve support workflows, escalation paths, and team processes engage directly with customers to handle complex or high-priority issues, setting an example for high-quality support and communication partner with Product and Engineering to triage and prioritize bugs, feature requests, and product feedback own our help center content-writing and maintaining documentation that helps customers self-serve and get the most out of Vesta establish and track key support metrics (e.g., response times, resolution rates, CSAT) to measure performance and identify opportunities for improvement surface insights from customer interactions to Product, Design, and Engineering teams to inform product decisions identify and drive process improvements that improve both customer satisfaction and team efficiency be a foundational part of delivering industry-changing software to our customers! Who you are You are an experienced customer support professional with a passion for helping customers and building high-performing teams. You've spent time both resolving customer issues directly and leading others to do the same. You're excited to help shape and scale a world-class support function from the ground up, building the processes, metrics, and structure that will enable the team to grow effectively. You're comfortable rolling up your sleeves-diving into tickets, troubleshooting integrations, and learning the product-while also thinking strategically about how to make the team more efficient and impactful. You can communicate comfortably across technical and business contexts, navigating APIs, webhooks, and integrations when needed. You are data-driven and operationally minded, with an instinct for building structure-help centers, reports, dashboards, and KPIs-that helps a team grow efficiently. You care deeply about customers' success and take pride in helping them get value from the product. You're excited to partner closely with the Head of Implementations on hiring, onboarding, and developing the team. As a bonus, you may have experience in or adjacent to the mortgage industry or mortgage technology landscape. Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $115,000 - $150,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Product Management Supervisor to join our Product Team. This individual will report into our Director of Customer Experience and oversee a team of Product Managers, driving the vision and strategy for a variety of key development projects. In this position, your leadership is crucial to unlocking customer value while increasing development efficiency and the quality of solutions. If you're passionate about leading teams and delivering solutions that make a difference, we'd love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you're also welcome to work on-site anytime beyond these visits - our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: $110,000 - $135,000 per year Responsibilities: Thought Leadership Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs. Ensures adaptability to changing business priorities while maintaining strategic focus. Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements. Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact. Process Definition Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team. Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams. Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives. Execution & Quality Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties. Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn't introduce bombs or unacceptable bugs). Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively. Team Leadership & Development Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations. Engagement & Retention: Actively supports team members' engagement and career development, working to retain top talent. Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team. Communication & Influence Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners. Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support. Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met. Requirements: Bachelor's degree in Business, Computer Science, or a related field. 5+ years product management experience in eCommerce, retail, or a related field working on customer-facing UI/technology products. 1+ year in a product management leadership position and proven experience leading and mentoring others, with a focus on driving engagement and growth. Demonstrated success in managing complex projects and adapting strategies to evolving business needs. Mastery of Agile methodologies and experience implementing best practices. Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda). Familiarity with web and app development processes. Strong analytical skills with a data-driven approach to decision-making, including experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel) Preferred Qualifications: Certified Scrum Product Owner (CSPO) or similar certification. Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: **************************************** Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from ******************* email address. Please exercise caution if you receive an email from an alternate domain.

The Role We're looking for a dynamic Management Supervisor to join our growing Lottery Solutions team within the Digital group. In this role, you'll lead key client relationships, guiding strategy and execution across multiple digital programs that connect technology, marketing and measurable results. You'll partner closely with strategists, architects and development leads to deliver high-impact web and mobile initiatives while ensuring a seamless client experience. This role is ideal for someone who thrives at the intersection of client partnership, digital strategy and team leadership - and who's excited by the opportunity to shape and grow a category-defining practice. What You'll Do Lead day-to-day and strategic oversight for multiple lottery client accounts, ensuring digital programs align with business goals and agency standards. Serve as the senior point of contact and trusted adviser for client executives, translating objectives into actionable strategies and solutions. Collaborate with cross-functional teams-strategy, UX, development, and creative-to deliver web, mobile, and marketing technology projects that perform. Manage scopes, budgets, timelines, and deliverables, balancing client value and agency profitability. Build, coach, and mentor a high-performing account team; provide clear direction, feedback, and career growth opportunities. Identify and pursue opportunities for innovation and partnership across accounts. Gather and translate client requirements into clear business and functional insights for internal teams. Present agency ideas and work with professionalism, clarity, and enthusiasm. Support new business conversations and early prospect engagements in partnership with the Lottery Solutions leadership team. Ensure exceptional quality, communication, and accountability throughout all stages of client work. Skills and Qualifications 8+ years of experience managing client accounts delivering digital or web-based solutions, ideally in an agency or marketing environment. Proven success leading multiple accounts with combined budgets of $3M or more. Strong understanding of digital strategy, marketing technology, and integrated program management. Demonstrated ability to build and sustain long-term client relationships based on trust, clarity, and measurable value. Excellent communication and presentation skills, including experience engaging with executive-level stakeholders. Analytical and critical thinking skills with a proactive, solution-oriented mindset. Experience mentoring and developing account or project management talent. Highly organized and adaptable-comfortable managing competing priorities in a fast-paced environment. Experience in the lottery, gaming, or regulated industries is a strong plus. Why You'll Love Working Here Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration. Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results. Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work. Inclusive Culture: Our workplace values every perspective and creates space for all voices. Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs. Benefits Highlights Time Off: Flexible policy; most teammates enjoy 4-6 weeks annually Family Support: 12 weeks of fully paid parental leave Health & Wellness: Comprehensive medical, dental and vision coverage, plus telemedicine, behavioral health and access to the Calm app Lifestyle Perks: Wellness and creative stipends, phone plan support, and partner discounts Financial Benefits: 401(k) with company contributions, student-loan paydown and college-savings options Digital Team Values At Marcus Thomas, our values shape how we work with each other and with our clients. Accountable: You do what you say you will do. Critical Thinker: You seek better ways of doing things. Process-Driven: You follow and improve the systems that help us deliver. Community-Minded: You value inclusion, cultural awareness, and different perspectives. Collaborative: You communicate, listen, and support your teammates. Human-Centric: You prioritize people and purpose in every decision. Curious: You're eager to learn and explore new ideas. Our Hiring Process To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying. We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage. While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent. Diversity, Equity & Inclusion At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work. We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.

The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business. Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment. Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand. Who We're Looking For: You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed. Qualifications: 5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling Skilled and experienced in managing multiple crews and subcontractors Experienced in job costing, scheduling, and quality assurance Strong communicator and coach - able to train new business owners in both group and field settings Comfortable balancing construction, operations, and relationship management Familiar with permitting, inspections, and residential building codes Travel-ready (up to 30%) Key Area of Responsibilities: Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion. Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software. Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews. Training & Development Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge. Continually refine training content and methodologies to improve operational efficiency and construction quality. Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance. Production Program Development Act as the internal owner for Archadeck's production management tools, software, and workflows. Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees. Coaching for Growth Conduct one-on-one coaching sessions with franchise owners. Analyze business and production metrics to identify opportunities for improvement. Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin. Facilitate ongoing communication and accountability through coaching calls and periodic field visits Performance Monitoring & Reporting: Track and analyze franchise performance metrics, reporting trends and results to brand leadership. Communicate progress, risks, and opportunities to the Franchise Operations leadership team. Key Competencies: Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations. Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners. Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments." Communication Excellence: Comfortable presenting in classroom, virtual, and field environments. Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals. Why Join Archadeck Be part of America's premier outdoor living brand with decades of industry leadership. Help shape the success of entrepreneurs launching their own construction businesses. Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses. Competitive compensation, benefits, and opportunities for growth within Empower Brands. About Archadeck Outdoor Living: Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project. We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar is seeking a Manager, Integration Support Engineering to lead a team of Integration Support Engineers, and to play a key role in our transformation into a high-impact, cross-stack Escalations group. This role is ideal for a technically adept, operationally strong people manager who enjoys being close to the work-overseeing day-to-day team execution, managing incident and escalation workflows, and contributing to broader cross-team strategic initiatives. In this position you will: Manage a team of Integration Support Engineers responsible for triaging and investigating complex escalations across Cedar's product and integration surfaces. Own day-to-day operations for your team: queue management, workload balancing, prioritization, and ensuring SLAs are met. Execute and continuously improve Cedar's incident management processes within your area, with a focus on clear communication and coordination with commercial and technical stakeholders. Drive a culture of root cause analysis and investigative ownership, coaching your team on documentation quality, handoffs, and follow-through. Collaborate with Product, Engineering, Client Management and Support to surface patterns in escalations and identify opportunities for long-term improvements. Use data and dashboards to monitor team performance, highlight chronic issues, and provide input into where we should direct future investment. Support Cedar's shift toward more standardized, scalable integration practices by ensuring your team follows best practices while still supporting existing complex configurations. Collaborate closely with the Senior Manager and other leaders to align on priorities, share insights from the front line, and help implement team-wide process changes. What we look for in an ideal candidate Strong technical aptitude-you can understand and guide your team through deep technical problems even if you're not writing production code. Operational leader with a track record of driving efficiency improvements across teams. Excellent cross-functional communicator, capable of giving clear, concise updates to both technical and commercial stakeholders. Passionate about problem-solving and root cause analysis, with a bias for clarity, prioritization, and action. Experience working in or with B2B SaaS, healthcare tech, or other complex, integration-heavy environments. Comfortable leading a remote team and operating in a fast-paced, high-ownership culture. Compensation Range and Benefits Salary Rate Range*: $153,000 - $180,000 This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-AH #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: As a Corporate Support Manager for CrossCountry Mortgage LLC., you'll be responsible for the daily operations of the assigned territory of mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge and will help you to identify talented personnel during the interview process. Job Responsibilities: Understand assigned territory branch needs and develop plans to address them. Resolve branch complaints. Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues. Monitor and follow up with branch employees to maintain the proper workflow. Ensure assigned branches comply with all corporate and regulatory policies and procedures. Develop, review, and recommend overall operational systems and procedures for the mortgage lending function. Develop new methods and procedures to increase operations efficiency. Manage projects for deployment of new systems and procedures. Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines. Develop and maintain effective organization through the selection, training, compensation, motivation, and review of branch employees. Guide and direct employees to assist their professional development. Monitor daily, weekly, and monthly production and compliance reports. Qualifications and Skills: A minimum of 3 to 5 years' experience in Operations, Processing, or Underwriting. A minimum of 3 to 5 years' management experience. Strategic understanding of the mortgage lending function. Experience with Encompass LOS system, a plus. Excellent communication and customer service skills. Excellent knowledge of processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and State required practices. Ability to prioritize and meet deadlines. Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment. Proficient with Microsoft Office Suite. Knowledge of FNMA, FHA, GNMA and VA housing loans. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Base Pay: $75,000.00 - $90,000.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

The Women and Children Heath Regulatory Support Manager is responsible for planning, organizing, leading and executing strategic initiatives and supporting regulatory requirements to align with overall business strategy for the Women and Children's Health Team. Essential Functions: Work closely with executives and leaders to ensure assigned initiatives align with business strategies, regulatory/contract/accreditation requirements and are properly resourced, and managed. Develop and provide comprehensive reporting & analysis with actionable recommendations and outcomes for assigned Women and Children's Health(WCH) initiatives to senior management, stakeholders, and executive sponsors. Incorporates industry standards, best practice project management tools and techniques in Women and Children's Health initiatives. Support the development and management of Women and Children's Health initiatives including data analysis to support the design, project plan development, workflow design, program tracking and implementation, ensuring assigned Women and Children's Health initiatives are monitored and tracked as it relates to regulatory compliance. Manage and oversee execution of women, infant and children's specific initiatives as directed by Ohio Department of Medicaid. This includes but not limited to the Medicaid School Program, Maternal Infant Support Program, Pathway Community HUBS, Reporting requirements and any ODM Regulatory deliverables or ad hoc requests Lead, direct and / or participate in Women and Children's Health strategic initiatives Oversee and facilitate execution of agreements with community-based organizations interested in collaborating and partnering on maternal child initiatives to improve health outcomes. Coordinate the tracking and submission of process measures to related MCO improvement efforts in communities related to infant mortality reduction efforts, as well as women and children's preventative care. Monitor performance and processes of community partnerships within the CareSource network using reports generated from data/analytics, quality, population health and HEDIS to identify and disseminate best practices and to identify and address performance not being met as outlined within contracts/agreements. . Collaborate with internal stakeholders to use data to facilitate identification of gaps in clinical care, screenings, to implement best practices to optimize HEDIS rates, and develop and implement quality improvement activities to improve upon quality outcomes-measures for women, infants, and children. Partner with Provider-Contracting teams to collaborate with APM Providers (CMC, CPR, ACO's and VBR) and all other providers to identify, prioritize and implement initiatives to engage members in completion of needed health care services and screenings. Perform any other job-related instructions, as requested Education and Experience: Bachelor of Science in Nursing (BSN) or related field or equivalent work experience required Minimum of five (5) years of experience in nursing, social management, case management, discharge planning, care coordination and or community/home health environment required Minimum of five (5) years of clinical experience is required; 3 or more years of clinical experience in pediatrics/maternity care preferred Minimum of three (3) years of Medicaid/Medicare preferred Minimum of two (2) years of supervisory/preceptor experience preferred Preferred experience with project or technical leadership with proven demonstrated responsibility for development and implementation of strategic plans is required Competencies, Knowledge and Skills: Data analysis and trending skills Proven ability to effectively interact at all organizational levels working with stakeholders and external partners Ability to manage and meet workloads and deadlines Proficiency in Microsoft Office tools, including Word, PowerPoint, Visio and Excel Ability to communicate effectively with diverse population Ability to multi-task and work independently within a team environment Ability to collaborate with other internal team members to optimize birth and health outcomes for pregnant members Ability to prioritize and adapt in a regulated environment; Ability to maintain flexibility while leading innovation and organizational change; Knowledge of community and state support and advocacy resources for population served Familiarity of state and federal healthcare regulations and environment Critical listening and thinking skills and willingness to be flexible Decision making and problem solving skills Strong organizational and time management skills Ability to work within autonomous role, adapting and modifying plan of care of member as required Licensure and Certification: Current unrestricted license as a Registered Nurse (RN) in state of practice is required Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. Working Conditions: Work From Home; may be required to sit or stand for extended periods of time Some travel to fulfill duties of position Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer Perform regular travel to CareSource Headquarters for team meetings and other events as determined by leadership. Compensation Range: $70,800.00 - $113,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-TS1

Operations Manager - Customer Success and Strategic Support (Pupil Transportation) Starting Salary $67,500-70,500 Per Year What's in it for you (benefits will vary if not hired for full-time permanent): Health insurance PTO (120 hours accrued per year starting) 13 Paid company-wide Holidays Please note that you may occasionally be required to work on some of the standard paid holidays (e.g. Labor Day or MLK Day) if we have routes running, but you will be compensated by being able to take a day off of your choosing at a later time 401k plan An annual $250 stipend to support any home office needs Competitive salary, commensurate with experience Work in an inclusive, caring and values driven environment Make a critical difference for children, families and educators Weekly Hours: 40-55 Hours/Week General Shift Hours: Preferred standard schedule is approximately 9:00am-5:30pm Central Time to support Eastern, Central, and Western US time zones. However, specific hours will shift depending on business and coverage needs and could be an 8-9 hour shift anywhere from 6:00am Eastern Standard Time to 6:00pm Pacific Standard Time We are seeking an Operations Manager - Customer Success & Support who will provide high-level leadership across our operations department. This person will join a high-growth, high-volume, fast-paced business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and school districts, as well as a fulfilling and sustainable employment experience for drivers and supporting staff. This role carries responsibility for ensuring results in routing, dispatch, and customer success where assigned. The Customer Success & Support Manager may be assigned to a geography, project, or function depending on business needs; for example, covering a region during an absence, strengthening routing performance within a particular geography, or leading escalations and follow-through with districts. This is a hands-on leadership role requiring operational expertise, customer-facing strength, and flexibility to step into high-need areas. This role requires a strong leader who thrives in ambiguity, communicates clearly, and can quickly earn trust with staff, drivers, and district partners. We are seeking a core values-aligned, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high standard of excellence, strong analytical thinking, exceptional written and verbal communication skills, and a deep connection to our mission of providing access to opportunity for all students. This position reports to the Director of Operations, and you will collaborate regularly with other managers, and the operations team as a whole. This role does not currently include direct reports but provides leadership, direction, and accountability across multiple teams. Who you are: A strong leader who is confident in giving direction and setting expectations, even without direct reports Flexible and adaptable, thrives in environments where priorities shift daily Customer-focused, with strong relationship-building skills and the ability to restore confidence following service issues Ambitious and eager to grow within the company, open to taking on increasing levels of responsibility Calm under pressure, detail-oriented, and driven to deliver results and exceed metrics Calm but urgent problem-solver; sees solutions where others see problems Strong attention to detail and impeccable follow through Tech-savvy and comfortable with navigating multiple online platforms Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers Role model the company core values and hold others accountable for doing the same; builds community across functional teams and roles Able to exhibit our company competencies at the manager level (review by clicking here) Travel required annually at a minimum, may be more to train new staff members or attend meetings with key district partners What you'll do: Work closely with the Director of Operations to analyze data across the department and develop a weekly action plan to achieve ambitious goals, including fulfillment rate, on time arrivals, district and driver satisfaction, and more Step into regions as needed to provide manager-level leadership when a manager is out, the workload is high, or extra support is required Provide direction, feedback, and accountability to assistants, coordinators, and specialists to ensure goals are met and customers are satisfied Lead escalations during on-call shifts with districts, guardians, or drivers, ensuring concerns are addressed promptly and relationships remain strong Support routing and change requests when needed, ensuring new and existing student rides are implemented smoothly Collaborate with other managers and the Director of Operations on strategic initiatives and process improvements Support recruitment, screening, onboarding, and training of new Operations team members ranging from administrative assistants to managers Model calm, solutions-oriented leadership and coach staff through conflict resolution Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision making, including critical budget and forecasting decisions/strategy Required Qualifications At least 5 years of relevant experience; at least 3-5 years of leadership or management experience (ops, logistics, etc) Bachelor's Degree or higher in a relevant field Strong written and verbal communication skills. Proficiency with online platforms, data tracking, and remote team tools. Demonstrated ability to provide feedback and coaching across levels. Have a working computer with a camera and microphone Have a reliable internet connection Exhibits all competencies up to Manager (Application) level on Core Competencies Ability to travel up to 30% of the time Must live in one of the following states: AZ, AR, CA, CO, DE, FL, GA, IL, IN, KS, MI, MN, MO, NY, NC, NV, OH, OK, OR, PA, RI, TN, TX, VA, WA, WV Preference for individuals who live in Portland, OR; Kansas City, MO; St. Louis, MO; Harrisburg, PA Preferred qualifications: Master's Degree in a relevant field Strong knowledge of pupil transportation industry processes and regulations High level routing and dispatching experience Experience in customer service or account management 2+ year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria ) Start date: Negotiable within 2 weeks of offer About Us: At BuckledIn, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in. We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives. Our values: Excellence Everywhere - We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn. Driven to Learn - Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day. Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.

The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

We are currently hiring for a Care Management Supervisor to join BlueCross BlueShield of South Carolina. In this role as Care Management Supervisor, you will be responsible for the supervision and maintenance of the daily functions of the following areas: Utilization Review/Review Nurses, Case Management, Medical Review, Health/Disease Management, Quality Management, and/or appeals, to include departmental staff and specialty programs. You will also be responsible for all data collection for specialty programs and ensuring appropriate levels of healthcare services are provided. Description Logistics This position is full time (40 hours/week) Monday-Friday from 8:00 am - 5:00 pm EST, and will be fully remote. The candidate will be required to report on-site occasionally for trainings, meetings, or other business needs. What You Will Do: Supervises day-to-day activities for assigned staff. Identifies training needs of staff. Verifies accuracy, efficiency, and effectiveness of workflow functions. Develops and oversees the implementation and administration of specialty programs (wellness, preventive, and/or employer work site programs). Supervises staff to include approval of time, leave, performance reviews, etc. Selects/trains/motivates staff in providing excellent customer service with customers, marketing, management/others. Develops/maintains/updates procedures/documentation for conducting audits. Develops/communicates department standards and expectations of staff. Performs quality control functions for work performed. Develops work plans to improve quality performance. Conducts analysis of program component. Collects data for outcomes reporting. Prepares/reviews/maintains weekly/monthly reports for management. Oversees all data collection and URAC/NCQA compliance activities for related programs. Coordinates with other corporate departments to ensure effective communication. To Qualify for This Position, You Will Need the Following: Required Education: Associate's in a job-related field Degree Equivalency: Graduate of an Accredited School of Nursing. Required Work Experience: 5 years of a combination of health promotion, health education, health insurance, clinical, medical, pharmacy or other healthcare experience. If a Master's Degree, required experience is three years. One year experience in team lead/leadership role OR equivalent military experience in grade E4 OR above (may be concurrent). Required Skills and Abilities: Understanding of insurance and benefit programs as it relates to health management coverage. Working knowledge of managed care and/or various forms of health care delivery systems. Knowledge of specific criteria/protocol sets and the use of the same. Knowledge/understanding of the quality improvement process. Ability to work independently, prioritize effectively, and make sound decisions. Excellent communication skills. Ability to work with a wide variety of internal and external customers. Good judgment skills. Demonstrated customer service, organizational, and presentation skills. Demonstrated verbal and written communication skills. Analytical, critical thinking, and math skills necessary to collect, analyze, and report data. Ability to persuade, negotiate, OR influence others. Ability to handle confidential OR sensitive information with discretion. Ability to direct, motivate, and assess performance of others. Required Software and Tools: Microsoft Office. Required Licenses and Certificates: Active, unrestricted RN licensure from the United States and in the state of hire, OR active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC), OR active, unrestricted Professional Healthcare Licensure and/or Certification from the United States and in the state of hire, in area of specialty, OR active, unrestricted licensure as Licensed Master Social Worker, Licensed Independent Social Worker, OR Licensed Professional Counselor from the United States and in the state of hire, OR if Master's in Public Health or Healthcare Administration, three years of additional experience in health-related field. URAC recognized Case Management Certification must be obtained within three years of hire as a Case Management Supervisor. What We Prefer You To Have: Preferred Work Experience: Previous experience working with BlueCross BlueShield of SC utilization management, case management, appeals, and/or claims. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

**_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services. Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship. **_Responsibilities_** + Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests + Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies + Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams + Create financial models, applying pricing analytics and other financial components related to the deal + Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval + Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged + Understanding product and category strategy, financial objectives, and pricing expectations + Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls + Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities **Qualifications** + Bachelor's degree in related field, preferred, or equivalent work experience, preferred + 3+ years' experience in related field, preferred **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Works on complex projects of large scope + Develops innovative solutions to wide range of difficult problems + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management level **Anticipated salary range:** $80,900 - $103,950 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************