Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
What is an operations support technician and how to become one
An operations support technician's job is to provide support or assist teams in performing their different duties. This technician always has to ensure that all the team's operations work out smoothly. An operations support technician's extent of responsibility can vary depending on the company or industry they're working.
However, more often than not, their duties will include doing research, keeping an eye on stock inventories, making analysis, processing and preparing documents, replacing out-of-stock supplies, handling repairs and installations, and resolving issues with clients. An operations support technician can work in a food company, a tech firm, a law enforcement agency, and other organizations.
Some of the skills and operations support technician needs include technical support skills, data entry skills, company policies skills, and operations support skills. An operations support technician must also provide customer care services since they are representing the team.
What general advice would you give to an operations support technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $38,086
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 11.52%
Black or African American 11.89%
Hispanic or Latino 15.46%
Unknown 5.33%
White 55.40%
Genderfemale 34.19%
male 65.81%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Operations support technician career paths
Key steps to become an operations support technician
Explore operations support technician education requirements
Start to develop specific operations support technician skills
Skills Percentages Operations Support 13.40% Technical Support 11.51% Data Entry 6.93% OSHA 5.08% Linux 4.70% Complete relevant operations support technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New operations support technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an operations support technician based on U.S. Bureau of Labor Statistics data and data from real operations support technician resumes.Research operations support technician duties and responsibilities
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Operate the TCP/IP network, to solve any problem with print queues.
- Create SQL databases of test equipment.
- Conduct POS hardware audits and maintain system.
Prepare your operations support technician resume
When your background is strong enough, you can start writing your operations support technician resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an operations support technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable operations support technician resume templates
Build a professional operations support technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your operations support technician resume.
Apply for operations support technician jobs
Now it's time to start searching for an operations support technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first operations support technician job
Are you an operations support technician?
Share your story for a free salary report.
Average operations support technician salary
The average operations support technician salary in the United States is $38,086 per year or $18 per hour. Operations support technician salaries range between $24,000 and $58,000 per year.
What am I worth?
How do operations support technicians rate their job?
Operations support technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
I enjoy the challenges and learning new things . Technology is always evolving.
Customer is unwilling to provide you with necessary information in order to assist them.
Updated January 8, 2025
