Operations support technician job description
Updated March 14, 2024
9 min read
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Example operations support technician requirements on a job description
Operations support technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in operations support technician job postings.
Sample operations support technician requirements
- Expertise in computer hardware and software troubleshooting
- In-depth knowledge of networking protocols
- Familiarity with server operating systems
- Experience with database management
- Ability to identify and resolve system issues
Sample required operations support technician soft skills
- Excellent problem-solving skills
- Strong interpersonal and communication skills
- Ability to prioritize tasks and meet deadlines
- High degree of accuracy and attention to detail
- Strong customer service orientation
Operations support technician job description example 1
RGM Energy Solutions operations support technician job description
The Technician, under partial supervision, participates in preventive maintenance and repair of tools and equipment according to D&M and company standards, procedures, and practices. The Tech1 continues to gain additional experience and expertise through on the job training and prepares to attend further training schools to enhance his/her proficiency.
- Follows the equip program.- Supervises trainee technicians in his/her area of expertise.- Meets and maintains all minimum OFS Safety Training Coefficient (STC) requirements as well as job related STCB. Processes - Works under partial supervision of experienced maintenance technician staff to gain proficiency in additional module.- Perform the maintenance on equipment with supervision working towards a final goal of being able to work without supervision.- Follows and implements the R&M process (RITE) and utilizes appropriate maintenance manuals and procedures including relevant use of RMS and associated paperwork.- Keeps up-to-date with mod-recaps, TIR's and the implementation of these in tools.- Actively participates in knowledge sharing and reuse.- Follows and complies with all company and D&M policies, wears all personal protective equipment (PPE) as required.- Proactively monitors use, and re-ordering of required inventory and spare parts.
Skills:
- Learns quickly when facing new problems and situations - Is a relentless and versatile learner - Pursues everything with energy, drive and a need to finish - Uses logic to solve problems with effective solutions. - Is personally committed to continuous improvement. - Listens and is able to communicate effectively with managers and colleagues both written and verbally.
Required Experience:
LMS QUEST equip D&M SQ Standards In Touch D&M Quality & HSE Standards RMS SWPS
Hours: 8:00am to 5:00pm
" VEVRAA Federal Contractor - priority referral of Protected Veterans requested. An Equal Opportunity Employer - Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law."
- Follows the equip program.- Supervises trainee technicians in his/her area of expertise.- Meets and maintains all minimum OFS Safety Training Coefficient (STC) requirements as well as job related STCB. Processes - Works under partial supervision of experienced maintenance technician staff to gain proficiency in additional module.- Perform the maintenance on equipment with supervision working towards a final goal of being able to work without supervision.- Follows and implements the R&M process (RITE) and utilizes appropriate maintenance manuals and procedures including relevant use of RMS and associated paperwork.- Keeps up-to-date with mod-recaps, TIR's and the implementation of these in tools.- Actively participates in knowledge sharing and reuse.- Follows and complies with all company and D&M policies, wears all personal protective equipment (PPE) as required.- Proactively monitors use, and re-ordering of required inventory and spare parts.
Skills:
- Learns quickly when facing new problems and situations - Is a relentless and versatile learner - Pursues everything with energy, drive and a need to finish - Uses logic to solve problems with effective solutions. - Is personally committed to continuous improvement. - Listens and is able to communicate effectively with managers and colleagues both written and verbally.
Required Experience:
LMS QUEST equip D&M SQ Standards In Touch D&M Quality & HSE Standards RMS SWPS
Hours: 8:00am to 5:00pm
" VEVRAA Federal Contractor - priority referral of Protected Veterans requested. An Equal Opportunity Employer - Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law."
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Operations support technician job description example 2
CACI International operations support technician job description
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Continental US
CACI is seeking TS/SCI cleared, dynamic technical professionals to join our UDS program to support our NGA customer. As a team, we focus on the design, engineering, implementation, operations, sustainment and disposal of user facing and data center IT services for our customer. With a strong emphasis on continuous improvement and innovation of user facing and data center services that drives efficiencies and effectiveness. Be a part of something greater than yourself and make a lasting impact at CACI.
What You'll Get to Do:
CACI is hiring a UDS Video Teleconference Operations Support Technician (VTOC) to provide Tier 1 and Tier 2 support to the NGA Video Teleconference (VTC) systems.
More About the Role:
Scheduling and managing local and remote AV/VTC events, to include scheduling of physical room space when required Generate Tier 1-3 incident tickets in Service Now
Provide Closed Captioning Support for all Tier 1 VTC for the hearing-impaired community Provide user education and training on VTC equipment and other basic hardware and software
You'll Bring These Qualifications:
TS/SCI Clearance w/ ability to obtain CI Poly
Experience or knowledge of
Cisco TelePresence Management Suite (TMS) CISCO Telepresence 6000, 8000 MXP, EX90, DX80, SX20 H323, H320 and SIP protocols
Excellent troubleshooting capabilities and strong communication skills.
Strong work ethic and attention to detail Strong time management skills and ability to work flexible schedules to meet job requirements Ability to work independently on projects and/or tasks Security+
Requires Bachelor's Degree or an equivalent combination of years of experience and education and 2+ years of prior relevant experience.
What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Continental US
CACI is seeking TS/SCI cleared, dynamic technical professionals to join our UDS program to support our NGA customer. As a team, we focus on the design, engineering, implementation, operations, sustainment and disposal of user facing and data center IT services for our customer. With a strong emphasis on continuous improvement and innovation of user facing and data center services that drives efficiencies and effectiveness. Be a part of something greater than yourself and make a lasting impact at CACI.
What You'll Get to Do:
CACI is hiring a UDS Video Teleconference Operations Support Technician (VTOC) to provide Tier 1 and Tier 2 support to the NGA Video Teleconference (VTC) systems.
More About the Role:
Scheduling and managing local and remote AV/VTC events, to include scheduling of physical room space when required Generate Tier 1-3 incident tickets in Service Now
Provide Closed Captioning Support for all Tier 1 VTC for the hearing-impaired community Provide user education and training on VTC equipment and other basic hardware and software
You'll Bring These Qualifications:
TS/SCI Clearance w/ ability to obtain CI Poly
Experience or knowledge of
Cisco TelePresence Management Suite (TMS) CISCO Telepresence 6000, 8000 MXP, EX90, DX80, SX20 H323, H320 and SIP protocols
Excellent troubleshooting capabilities and strong communication skills.
Strong work ethic and attention to detail Strong time management skills and ability to work flexible schedules to meet job requirements Ability to work independently on projects and/or tasks Security+
Requires Bachelor's Degree or an equivalent combination of years of experience and education and 2+ years of prior relevant experience.
What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.
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Operations support technician job description example 3
Oldcastle Infrastructure operations support technician job description
Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.
The Operations Support Technician is responsible for conducting aerial and terrestrial surveying for the purposes of engineering and inventory evaluation.In this role you conduct data analysis and processing, and generates necessary documents, maps, reports, etc. You will also assist mine engineers with mine planning designs and help facilitate execution of mine plans.
Essential Duties and Responsibilities
Operate small Unmanned Aerial Vehicle (sUAV) surveying systems for inventory, mine planning, drill & blasting initiatives, topography mapping, and stripping calculations. Operate sUAV systems for capturing digital media for inspection, operational, and promotional needs. Assists mine engineers in preforming ground-based mine surveying duties at surface and underground mining operations. Conduct inventory review and analysis including the bi-annual physical-to-book inventory assessment process for all locations and lines of business. Help maintain updated mine mapping database. Assists engineers and surveyors in laying out and directing mine construction operations, such as location and development of ramps and positioning of mining area, access roads etc. Assists engineers in developing and documenting short, middle, and long-range mine plans. Supports CAPEX project management when needed. Will work with company management and State and Federal agencies to ensure compliance with all applicable laws and regulations. Adhere to any and all state and federal regulations, if applicable, as set forth by the US Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), Mine Safety and Health Administration (MSHA), or any other regulatory agency. Will work with the team to ensure company compliance with mandated safety and environmental policies on all mining/material production practices. Perform various tasks and duties as required by the Operations Support department.
Other requirements
Mining related associates or bachelors' diploma OR minimum of 4 years of experience in mining operations.
FAA Part 107 Commercial drone pilot license required or will be able to acquire licensure within 90 days. Previous surveying or sUAV piloting experience preferred
Must be at least 18 years of age. Must have valid driver's license Consistently display a professional and courteous attitude towards co-workers, customers, and the general public. Willing to learn and discover new software systems (such as Carlson) and technologies (new drones, surveying equipment). Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Strict adherence to safety requirements and procedures as outlined in the Environmental, Health & Safety Manual. Strong Team player who is highly self-motivated and can work independently when needed. Strong verbal and written communication skills. Strong organization and multi-tasking skills.
About Pennsy Supply
Pennsy Supply operated in Pennsylvania as a family run business producing asphalt, aggregates, and concrete as well as providing construction services until joining the CRH family in 1993. With being a part of the CRH family they are now a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form CRH. CRH is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the Unites States. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
EOE / M / F / Vet / Disability
What CRH Americas Offers You
A culture that values opportunity for growth, development and internal promotion Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs
About CRH Americas
CRH Americas has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!
Pennsy Supply is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/DisabilityIf you want to know more, please click on this link.
Date Posted:Oct 13, 2022
Nearest Major Market:
Philadelphia
Nearest Secondary Market:
Harrisburg
Job Segment:
Aerial Operator, Operations Manager, Technical Support, Data Analyst, Database, Engineering, Operations, Technology, Data
The Operations Support Technician is responsible for conducting aerial and terrestrial surveying for the purposes of engineering and inventory evaluation.In this role you conduct data analysis and processing, and generates necessary documents, maps, reports, etc. You will also assist mine engineers with mine planning designs and help facilitate execution of mine plans.
Essential Duties and Responsibilities
Operate small Unmanned Aerial Vehicle (sUAV) surveying systems for inventory, mine planning, drill & blasting initiatives, topography mapping, and stripping calculations. Operate sUAV systems for capturing digital media for inspection, operational, and promotional needs. Assists mine engineers in preforming ground-based mine surveying duties at surface and underground mining operations. Conduct inventory review and analysis including the bi-annual physical-to-book inventory assessment process for all locations and lines of business. Help maintain updated mine mapping database. Assists engineers and surveyors in laying out and directing mine construction operations, such as location and development of ramps and positioning of mining area, access roads etc. Assists engineers in developing and documenting short, middle, and long-range mine plans. Supports CAPEX project management when needed. Will work with company management and State and Federal agencies to ensure compliance with all applicable laws and regulations. Adhere to any and all state and federal regulations, if applicable, as set forth by the US Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), Mine Safety and Health Administration (MSHA), or any other regulatory agency. Will work with the team to ensure company compliance with mandated safety and environmental policies on all mining/material production practices. Perform various tasks and duties as required by the Operations Support department.
Other requirements
Mining related associates or bachelors' diploma OR minimum of 4 years of experience in mining operations.
FAA Part 107 Commercial drone pilot license required or will be able to acquire licensure within 90 days. Previous surveying or sUAV piloting experience preferred
Must be at least 18 years of age. Must have valid driver's license Consistently display a professional and courteous attitude towards co-workers, customers, and the general public. Willing to learn and discover new software systems (such as Carlson) and technologies (new drones, surveying equipment). Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Strict adherence to safety requirements and procedures as outlined in the Environmental, Health & Safety Manual. Strong Team player who is highly self-motivated and can work independently when needed. Strong verbal and written communication skills. Strong organization and multi-tasking skills.
About Pennsy Supply
Pennsy Supply operated in Pennsylvania as a family run business producing asphalt, aggregates, and concrete as well as providing construction services until joining the CRH family in 1993. With being a part of the CRH family they are now a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form CRH. CRH is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the Unites States. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
EOE / M / F / Vet / Disability
What CRH Americas Offers You
A culture that values opportunity for growth, development and internal promotion Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs
About CRH Americas
CRH Americas has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!
Pennsy Supply is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/DisabilityIf you want to know more, please click on this link.
Date Posted:Oct 13, 2022
Nearest Major Market:
Philadelphia
Nearest Secondary Market:
Harrisburg
Job Segment:
Aerial Operator, Operations Manager, Technical Support, Data Analyst, Database, Engineering, Operations, Technology, Data
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Updated March 14, 2024