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Operations system administrator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted expert

Laura Kier

Below we've compiled a list of the most critical operations system administrator skills. We ranked the top skills for operations system administrators based on the percentage of resumes they appeared on. For example, 8.6% of operations system administrator resumes contained technical support as a skill. Continue reading to find out what skills an operations system administrator needs to be successful in the workplace.

15 operations system administrator skills for your resume and career

1. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how operations system administrators use technical support:

Performed microcomputer repairs/upgrades, software support, and technical support for over 250 microcomputers and additional peripherals.
Provided technical support for problem analysis/determination to ensure affected components are promptly restored to service.

2. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how operations system administrators use linux:

Managed the Linux High Performance Computing environment.
Enhanced the early detection and prevention of major technical issues by developing Red Hat Linux shell and Perl scripts.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how operations system administrators use customer service:

Provided excellent customer service by personally taking calls from Securities Industry clients and worked cohesively to resolve problems.
Developed escalation processes for online retail customers and online customer service training.

4. VMware

Here's how operations system administrators use vmware:

Lead Administrator for VMware implementation.
Provide ongoing support of key infrastructure components of the University including Active Directory, Exchange, VMware and departmental applications.

5. SQL

Here's how operations system administrators use sql:

Monitored, maintained the database on the SQL server was updated and free of duplicate entries utilizing Microsoft SQL Enterprise manager.
Set up the Oracle installation, Oracle Wallet for encryption (HTTPS), Data Guard, SQL developer and subversion.

6. Windows Server

Here's how operations system administrators use windows server:

Group Policy and System security policy implementation for all Windows servers.
Core competencies include: server Dell (Windows server 2003/2010), database administration (MSQL) and web technologies.

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7. Technical Issues

Here's how operations system administrators use technical issues:

Developed and implemented new imaging folders and troubleshooter and resolved technical issues for new optical imaging system.
Resolve technical issues under pressure and time constraints in a fast paced environment.

8. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how operations system administrators use unix:

Troubleshot/repaired PC/computer systems and compiled and installed various UNIX applications.
Performed Disaster recovery operation using Legato in Unix

9. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how operations system administrators use dod:

Ensured that Blackberry Enterprise Server and Microsoft Exchange were within DOD Security Technical Implementation Guideline requirements.
Maintained currency of personnel security clearances at various DoD agencies and contractor facilities.

10. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how operations system administrators use dns:

Performed cross-team member and organization training on DNS architecture, requirements, policy, procedures and effective troubleshooting methods.
Lead and developed a DHCP, DNS, and Network Troubleshooting training class.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how operations system administrators use data entry:

Utilized frameworks provided by the DRRS architecture team to include data entry functionality for unit data into the DRRS-NG-CST database schema.
Complete assignments in a timely fashion, handled data entry support for client needing security reset to email accounts/server access.

12. PowerShell

Here's how operations system administrators use powershell:

Experience with General automation scripting using PowerShell.
Monitor email queues with Exchange console or PowerShell and research errors for corrective action.

13. Tcp Ip

Here's how operations system administrators use tcp ip:

Network administrator (installation and configuration of TCP IP LANs, switches, Cisco routers, internet servers.

14. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how operations system administrators use os:

Monitor computer users with Windows 7 and Mac OS X Lion operation system.
Apply OS patches and upgrades utilizing SCCM or manually when necessary.

15. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how operations system administrators use trouble tickets:

Designed, documented, and implemented image and deployment procedures for Desktop Support Team, further reducing trouble tickets.
Receive trouble tickets from tier 1 help desk on various computer workstation, application, and user issues.

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What skills help Operations System Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What operations system administrator skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

Do you want to know more?

List of operations system administrator skills to add to your resume

The most important skills for an operations system administrator resume and required skills for an operations system administrator to have include:

Technical Support
Linux
Customer Service
VMware
SQL
Windows Server
Technical Issues
Unix
DOD
DNS
Data Entry
PowerShell
Tcp Ip
OS
Trouble Tickets
System Performance
Java

TCP/IP
Computer System
Disaster Recovery
DHCP
Virtualization
Azure
Switches
Amazon Web Services
Remedy
User Accounts
SharePoint
Network Security
VPN
Firewall
Red Hat
Provisioning
Citrix

Desktop Support
Workstations
LDAP
Nagios
IIS
Network Devices
Vmware Esxi
Lan Wan
System Upgrades
Network Issues
Solaris
Lan
System Troubleshooting
SolarWinds
Help-Desk Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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