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Become An Operations Team Leader

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Working As An Operations Team Leader

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Organizing, Planning, and Prioritizing Work
  • Getting Information
  • Scheduling Work and Activities
  • Make Decisions

  • Stressful

  • $56,340

    Average Salary

What Does An Operations Team Leader Do At United Technologies Corporation

* Direct the activities of a repair/overhaul team (up to 20 hourly employees) within your assigned area
* Achieve required safety, quality, delivery and performance levels
* Develop, coordinate, lead and execute daily repair orders in accordance customer repair contracts.
* Foster a culture of continuous improvement utilizing the ACE tools
* Own customer satisfaction with everything under your direction
* Act as a single point of contact to manage competing priorities and resource demands to maximize customer satisfaction and cell performance.
* Interface with internal and external to prepare for, and successfully launch modification programs or new program introductions within your assigned area
* Perform miscellaneous assignments as required / requested

What Does An Operations Team Leader Do At Colgate

* Forms, develops and coaches an operations team in a values-driven, performance based environment
* Leads the team in completing key performance indicators (KPIs) and keeps the plant informed about operations performance on a regular basis
* Manages daily people issues, such as timekeeping, vacation, overtime and attendance
* Gathers data and identifies a daily strategy which maximizes product quality and productivity
* Coordinates the activity of operations and maintenance team members
* Other job functions as assigned

What Does An Operations Team Leader Do At Kite Pharma, Inc.

* Lead the Operations Team through pre commercialization and life cycle management activities
* Represent Technical Operations at the Program Team and collaborate cross-functionally with other Program Team members
* Act as an advocate for the product program and assist with achieving overall goals
* Ensure alignment of Program Team on Operations timelines and deliverables
* Ensure Operations functional management and Technical Operations Leadership Team (TOLT) are informed of Operations team goals, deliverables, timelines and issues/action plans
* Develop and implement Operations strategy for the program
* Actively participate in, and facilitate decision making
* Own and execute Technical Operations governance gate reviews

What Does An Operations Team Leader Do At Siemens

* Provides technical support, expertise, leadership and accountability for service projects, service agreements, and/or T&M work.
* Plans, organizes, directs and controls all service work and service project activities for assigned projects and/or service accounts.
* Works with Client Service Managers to ensure Customer satisfaction.
* Supervises employees to ensure schedules are maintained and service work proceeds according to plans, resulting from service agreement proposals, service project proposal and cost estimates.
* Ensures T&M work is completed in an effective and profitable fashion.
* Plans and justifies manpower, staffing requirements, tools, and other appropriate investments for effective and timely execution of assigned service work.
* Utilizes the service agreement low
* GM improvement process, service tools, and assists in monthly forecasting.
* Ensures proper job management and cost control by reviewing service financial statements.
* Maintains and improves booked margins for service agreements.
* Directs and supervises the development of service agreement plans and the use of those plans in the monitoring and control of progress in the execution of the work.
* Reviews customer feedback and ensures service agreement retention and account growth goals are achieved including adds, extras, upgrades, escalations, and timely renewals.
* Develops manpower schedules and loading to ensure contract completion and labor leveling.
* Maintains timely communications and harmonious relationships between solutions, service, and sales so that project completion and turnover to service can be coordinated to customer disruptions, to maximize our profitability and to insure a smooth transition to a service agreement.
* Builds and maintains an effective service operations organization committed to customer and employee satisfaction and profitable growth.
* Conducts annual performance reviews
* Manages or advises on hiring, training and development, allocation and performance assessment of personnel within area of responsibility.
* Reviews Sales proposals for Service Contracts and Project proposals.
* Weekly timesheet review and approval
* Provides the tools, training and environment required to achieve employee success

What Does An Operations Team Leader Do At Amerisourcebergen Corporation

* Develop strong relationships with the line staff and Lead by example
* Manage the maintenance, preparation and routing of job orders
* Prepare accurate bills of lading
* Arrange next flight out export and deliveries whenever possible
* Respond to customer inquiries and refer clients to the appropriate channels
* Ensure quality of all services and processes within the facility
* Perform Operations and Warehouse inspection / walk-through daily
* Strategically plan flights based on airline performance, cost efficiency and transit time
* Participation in Line Staff Scheduling,
* Reviewing all shipments before they are dispatched for tender
* Reviewing the outbound flight monitor
* Monitoring / answering notes on all proprietary operations systems
* Ensuring that twice daily checks are done on all refrigeration / freezer units
* Training staff on operations procedures and ensuring all SOP’s, memorandums, and protocols are implemented and followed
* Post departure confirmation has been obtained and flights have departed as planned (POST
* Ensuring that all controlled documents are maintained properly and in accordance to GxP complinace.
* Complying with the Certified Cargo Screening Program and guidelines
* Managing cold chain requirements
* Trouble shooting and problem management
* Monitoring live animals being held in New York office to ensure proper care
* If needed, will resume all line staff responsibilities
* Total Rewards
* Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.
* Some of our benefits for the Freight Forwarding Operations Team Lead role include:
* Healthcare for associates and their families, including eligible domestic partners
* Paid time off, including vacations and holidays
* Paid volunteer time off
* Life insurance and disability protection
* Retirement benefits
* We take a balanced approach to the benefits we provide.
* Many benefits are company-paid, while others are available through associate contribution.
* Specific benefit offerings can vary by location

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Operations Team Leader jobs

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Operations Team Leader Career Paths

Operations Team Leader
Forklift Operator Technician Service Manager
Branch Manager
6 Yearsyrs
Program Manager General Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Material Handler Technician Operations Manager
Distribution Center Manager
9 Yearsyrs
Operations Manager General Manager
District Manager
7 Yearsyrs
Operations Manager Plant Manager
General Manager
7 Yearsyrs
Business Analyst Program Manager General Manager
General Manager Of Operations
9 Yearsyrs
Material Handler Production Supervisor Plant Manager
Manufacturing Director
14 Yearsyrs
Technician Maintenance Technician Production Supervisor
Manufacturing Manager
10 Yearsyrs
Operation Supervisor Operations Manager
Operations Director
9 Yearsyrs
Production Supervisor Production Manager
Operations Manager
7 Yearsyrs
Production Supervisor Operations Manager
Plant Manager
11 Yearsyrs
Project Manager Program Manager General Manager
President Of Operations
11 Yearsyrs
Project Manager Consultant Senior Consultant
Program Manager
8 Yearsyrs
Technician Service Manager Operations Manager
Regional Operation Manager
9 Yearsyrs
Business Analyst Product Manager
Sales Manager
5 Yearsyrs
Operation Supervisor Project Manager Program Manager
Senior Manager
10 Yearsyrs
Forklift Operator Warehouse Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
Program Manager Senior Manager
Supply Chain Director
14 Yearsyrs
Team Manager Service Manager Plant Manager
Vice President Of Manufacturing
14 Yearsyrs
Team Manager Production Manager Warehouse Manager
Warehouse Operations Manager
7 Yearsyrs
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Operations Team Leader Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Portuguese

  • Arabic

  • Mandarin

  • Hindi

  • Korean

  • Italian

  • Chinese

  • Russian

  • Carrier

  • Greek

  • Japanese

  • Cantonese

  • Swedish

  • Vietnamese

  • Turkish

  • Urdu

  • Gujarati

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Operations Team Leader

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Operations Team Leader Education

Operations Team Leader

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Real Operations Team Leader Salaries

Job Title Company Location Start Date Salary
Operations Team Lead Chevron Corporation Houston, TX Dec 18, 2015 $159,698
Operations Team Lead Accenture LLP Dublin, CA Jan 30, 2014 $130,000
Operations Team Lead Accenture, LLP Pleasanton, CA Apr 24, 2013 $125,000
Principal Server Operations and Devops Team Lead Assembla, Inc. Waltham, MA May 13, 2016 $120,910
Service Operations Team Lead Atlassian, Inc. San Francisco, CA Nov 24, 2014 $120,000 -
User Operations Team Lead Dropbox, Inc. San Francisco, CA Sep 14, 2013 $120,000 -
Operations Team Lead Omgeo LLC New York, NY Feb 16, 2014 $119,100
Service Operations Team Lead Atlassian, Inc. Austin, TX Jan 12, 2015 $115,000 -
Marketing Operations Team Lead KBM Group LLC Chicago, IL Nov 03, 2014 $102,000
Information Security Operations Team Lead Monsanto Company Saint Louis, MO Jan 27, 2014 $100,000
Business Operations Team Leader Teradata Operations, Inc. Miamisburg, OH Sep 01, 2015 $95,950
Business Operations Team Leader Teradata Operations, Inc. Miamisburg, OH Jan 14, 2016 $95,950
Operations Team Leader Pernod Ricard USA, LLC NY Feb 25, 2012 $90,000
Operations Team Leader/Network Administrator Telefonica USA, Inc. Miami, FL Dec 26, 2016 $82,729
Operations Team Leader III General Mills, Inc. Murfreesboro, TN May 24, 2010 $79,608 -

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Top Skills for An Operations Team Leader


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Top Operations Team Leader Skills

  1. Safety Procedures
  2. Top-Notch Customer Service
  3. Facility
You can check out examples of real life uses of top skills on resumes here:
  • Performed daily operational and safety procedures to ensure ultimate safety.
  • Build relationships with members by providing them with top-notch customer service
  • Performed site surveys to determine optimum location for new facility.
  • Lead two team members and managed mainframe schedulers, daily operations tasks and print processing.
  • Conducted audits, compiled documentation and provided verbal and written explanations to the IRS.

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