12 Operations Team Leader Resume Examples

Five Key Resume Tips For Writing An Operations Team Leader Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Procedures, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Frank Murray
Operations Team Leader
Contact Information
New York, NY
(720) 555-5875
fmurray@example.com
Skills
  • Weapon Systems
  • Backhoe
  • Training Schedules
  • Crowd Control
  • CPR
  • Unsafe Conditions
  • Construction Sites
  • Safety Procedures
  • WMS
  • Daily Operations
 
 
Employment History
Operations Team Leader2017 - Present
Pfizer
New York, NY
  • Managed five to ten-person team at large-scale facility as Stability subject matter expert.
  • Partnered with Human Resources in staff development projects which increased communications, retention, promotions and engagement.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
  • Manage 10 employees in a 370,000 square foot facility averaging 15,000 pallets of warehoused material daily.
Operator2013 - 2017
Pfizer
New York, NY
  • Complete production batch records, close out orders, maintain logs, and report any deviations supervisor.
  • Maintained accurate hardware and software inventories.
  • Operate different types of forklifts to supply the packaging dept with necessary materials while verifying proper coding.
  • Key Accomplishments: Contributes to help support team operations, million dollar daily operation budget.
Security Officer2012 - 2013
Securitas Services
New York, NY
  • Ensured physical security requirements were met in conjunction with customer requirements for accreditation of closed areas.
  • Provided security services for employees and visitors.
  • Interacted with law enforcement agencies on security incidents providing verbal and written reporting.
Sergeant2003 - 2012
Defense Logistics Agency
Richmond, VA
  • Developed, wrote, and implemented new standard operating procedures for professional development, safety, maintenance, and field operations.
  • Rated as the top 10% in the US Army.
  • Gained extensive knowledge of all mobile and land tactics including convoy security and personnel and physical security.
  • Work in small groups to communicate with local citizens in combat or crisis situations and identify their needs.
Education
Bachelor's Degree of Criminal Justice2000 - 2003
Virginia Commonwealth University
Richmond, VA
 
 
Linda Watkins
Operations Team Leader
Contact Info
Houston, TX
(440) 555-4801
lwatkins@example.com
Skills
Safety Audits
Credit Analysis
Customer Service
Kanban
Loan Applications
Data Analysis
Balance Sheet
Sales Goals
Project Management
Business Transactions
Employment History
Operations Team Leader2018 - Present
Jack in the BoxHouston, TX
  • Take and distribute customer orders in a timely and efficient manner.
  • Monitor employee performance and administer company policies; ensuring all written procedures is followed by operators and assembly technicians.
Operations Analyst2015 - 2018
ConocoPhillipsHouston, TX
  • Examined and analyzed accounting records and financial statements.
  • Provided technical user support and systems integration for mainframe document management system.
  • Approved and installed system-wide processes and procedures for the IBM general-purpose mainframes.
  • Reported imputed income to Payroll, anti-corruption expenses to Ethics, creating and developing specific reports for business units.
Staff Accountant2013 - 2015
CSC HoldingsHouston, TX
  • Assist in the supervision and training of expense payable, receivable, payroll, and bookkeeping clerks.
  • Generated financial statements and facilitated account closing procedure monthly.
  • Review the Financial Statements prepared by department personnel and provide guidance as necessary.
  • Increased ERP (Sage 100) utilization by 60% companywide.
Credit Analyst2011 - 2013
CSC HoldingsHouston, TX
  • Clear out all unclaimed bill collectors form credit reports.
  • Completed loan applications, including credit.
  • Assisted the department manager with special projects and general office operations.
Education
Bachelor's Degree of Finance2008 - 2011
University of HoustonHouston, TX
 
 
Christopher Flores
Operations Team Leader
Belleville, MI
(480) 555-3168
cflores@example.com
Experience
Operations Team Leader2020 - Present
MeijerBelleville, MI
  • Followed up with customer complaints to resolve any issues they encountered.
  • Trained up to five team members on company policies and procedures.
  • Established best practice systems and optimized procedures for employees.
  • Resolved customer service issues requiring the attention of a management level employee.
Press Operator2016 - 2020
L & WBelleville, MI
  • Inspect parts Welding and Grind parts Properly Stock parts Label shipping container
  • Operated and kept tooling sharp in Acme screw machine.
  • Inserted, aligned and locked punches and dies in turret with hammer, shims, feelers, micrometers and setscrews.
Warehouse Worker2015 - 2016
WalmartOrlando, FL
  • Experience working the front registers and customer service desk.
  • Unload trucks * Relocate product from storage to main floor * Stocker * Customer Service * Cashier
  • Checked the inventory of products on the sales floor and ensured shelves were stocked.
Roofer2013 - 2015
CentiMarkPittsburgh, PA
  • Do commercial roofing, TPO, Rhino Bond.
  • Job descriptions included flash heat welding the EPDM roofing material to ensure no leaks occurred.
  • Installed various commercial roof systems.
  • Assist in tear offs of old epdm or hot roof and apply new epdm, or tpo roofs.
  • Coated roof systems with epoxy, acrylic, water and oil based materials.
Skills
Inspect PartsDirect ReportsCustomer ComplaintsRoof SystemsNew ProceduresProduction SchedulesHRDefective PiecesInbound TrucksNail Guns
Education
High School Diploma In null2013 - 2013
 
 
Eric Morales
Operations Team Leader
Employment History
Operations Team Leader2019 - Present
Best BuyNew York, NY
  • Provided direction and mentoring of staff members to promote development within company.
  • Trained new employees on store procedures, customer service policies, cash reconciling, and service level standards
  • Work in a team environment and maintain the highest performance standards.
Operations Analyst2017 - 2019
Morgan StanleyNew York, NY
  • Provided general support of day to day operations on behalf of fixed income government security trading group.
  • Conceptualized and implemented innovative guidelines and procedures for performing daily functions.
  • Confirmed all economic trade details for cash settling, fixed income transactions.
  • Resolved settlement issues between portfolio managers, prime brokers and custodian banks.
Staff Accountant2015 - 2017
CIT GroupNew York, NY
  • Worked with all project managers to ensure the projects were progressing and were within the project budget.
  • Ensured timely payments of vendor invoices.
  • Prepare monthly accrual journal entries and other adjusting entries.
  • Developed new procedures and trained employees on the new Cobrapoint system.
Credit Analyst2009 - 2015
American ExpressNew York, NY
  • Set spending/Credit limits on new accounts.
  • Research digital assets to fulfill image retrieval requests for American Express digital assets organized within the digital asset management system.
Education
Bachelor's Degree In Business2006 - 2009
Northeastern UniversityBoston, MA
 
 
Contact Information
New York, NY
(460) 555-9057
emorales@example.com
Skills
Operations Department
New Procedures
CPA
Financial Statements
Credit Hold
Pivot Tables
Batch Records
Communication
R
Tableau
 
 
Catherine Nelson
Operations Team Leader
Baton Rouge, LA
(430) 555-2922
cnelson@example.com
Skills
Drive-ThruCombatNew ProceduresCustomer ServiceFront CounterData AnalysisFinancial TransactionsSharepointWord ProcessingSpecial Projects
 
 
Employment History
Operations Team Leader2012 - Present
Jack in the BoxBaton Rouge, LA
  • Receive and Resolve customer complaints I was basically trained in almost every possible position and activity within the facility.
  • Take and distribute customer orders in a timely and efficient manner.
  • Line lead of an assembly line.
  • Developed Call Coaching form for the Payroll Supervisors to use to formally and informally coach their team.
Operations Specialist2002 - 2012
Royal Caribbean CruisesMiami, FL
  • Provided world class customer service to all customers; with friendly greetings and warm welcomes.
  • Balanced internal departmental control accounts, daily.
Teller1995 - 2002
Bank of AmericaMiami, FL
  • Entrusted by managers with the responsibility to train new tellers.
  • Maintained communication with associates concerning policies and procedures.
  • Comply with bank procedures by participating in training and following security protocols.
  • Exceeded sales goals by over 200% in the referral of bank products including checking, CDs, helocs and mortgages.
  • Explained, promoted and sold various bank products.
Crew Trainer1994 - 1995
Burger KingMiami, FL
  • Handled credits and currency quickly and accurately Followed procedures for safe food preparations, assembly, and presentation.
  • Cleaned work area and food preparation equipment.
  • Job Description: Customer service, work in fast paced environment, make precise orders, work register, maintenance work.
  • Open & close store as required Prepared food orders, operated cash register and provided customer service Trained new team members
Education
High School Diploma of null1994 - 1994
 
 
Frank Murray
Operations Team Leader
Contact Information
New York, NY
(720) 555-5875
fmurray@example.com
Skills
  • Weapon Systems
  • Backhoe
  • Training Schedules
  • Crowd Control
  • CPR
  • Unsafe Conditions
  • Construction Sites
  • Safety Procedures
  • WMS
  • Daily Operations
 
 
Employment History
Operations Team Leader2017 - Present
Pfizer
New York, NY
  • Managed five to ten-person team at large-scale facility as Stability subject matter expert.
  • Partnered with Human Resources in staff development projects which increased communications, retention, promotions and engagement.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
  • Manage 10 employees in a 370,000 square foot facility averaging 15,000 pallets of warehoused material daily.
Operator2013 - 2017
Pfizer
New York, NY
  • Complete production batch records, close out orders, maintain logs, and report any deviations supervisor.
  • Maintained accurate hardware and software inventories.
  • Operate different types of forklifts to supply the packaging dept with necessary materials while verifying proper coding.
  • Key Accomplishments: Contributes to help support team operations, million dollar daily operation budget.
Security Officer2012 - 2013
Securitas Services
New York, NY
  • Ensured physical security requirements were met in conjunction with customer requirements for accreditation of closed areas.
  • Provided security services for employees and visitors.
  • Interacted with law enforcement agencies on security incidents providing verbal and written reporting.
Sergeant2003 - 2012
Defense Logistics Agency
Richmond, VA
  • Developed, wrote, and implemented new standard operating procedures for professional development, safety, maintenance, and field operations.
  • Rated as the top 10% in the US Army.
  • Gained extensive knowledge of all mobile and land tactics including convoy security and personnel and physical security.
  • Work in small groups to communicate with local citizens in combat or crisis situations and identify their needs.
Education
Bachelor's Degree of Criminal Justice2000 - 2003
Virginia Commonwealth University
Richmond, VA
 
 
Linda Watkins
Operations Team Leader
Contact Info
Houston, TX
(440) 555-4801
lwatkins@example.com
Skills
Safety Audits
Credit Analysis
Customer Service
Kanban
Loan Applications
Data Analysis
Balance Sheet
Sales Goals
Project Management
Business Transactions
Employment History
Operations Team Leader2018 - Present
Jack in the BoxHouston, TX
  • Take and distribute customer orders in a timely and efficient manner.
  • Monitor employee performance and administer company policies; ensuring all written procedures is followed by operators and assembly technicians.
Operations Analyst2015 - 2018
ConocoPhillipsHouston, TX
  • Examined and analyzed accounting records and financial statements.
  • Provided technical user support and systems integration for mainframe document management system.
  • Approved and installed system-wide processes and procedures for the IBM general-purpose mainframes.
  • Reported imputed income to Payroll, anti-corruption expenses to Ethics, creating and developing specific reports for business units.
Staff Accountant2013 - 2015
CSC HoldingsHouston, TX
  • Assist in the supervision and training of expense payable, receivable, payroll, and bookkeeping clerks.
  • Generated financial statements and facilitated account closing procedure monthly.
  • Review the Financial Statements prepared by department personnel and provide guidance as necessary.
  • Increased ERP (Sage 100) utilization by 60% companywide.
Credit Analyst2011 - 2013
CSC HoldingsHouston, TX
  • Clear out all unclaimed bill collectors form credit reports.
  • Completed loan applications, including credit.
  • Assisted the department manager with special projects and general office operations.
Education
Bachelor's Degree of Finance2008 - 2011
University of HoustonHouston, TX
 

What Should Be Included In An Operations Team Leader Resume

1

1. Add Contact Information To Your Operations Team Leader Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations Team Leader Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Operations Team Leader Resume Relevant Education Example #1
Bachelor's Degree In Criminal Justice 2014 - 2016
Virginia Commonwealth University Richmond, VA
Operations Team Leader Resume Relevant Education Example #2
Bachelor's Degree In Finance 2014 - 2016
University of Houston Houston, TX
3

3. Next, Create An Operations Team Leader Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Operations Team Leader
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Operations Team Leader Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Operations Team Leader
Whataburger
  • Filled reports for each order and was responsible for reporting faulty materials to the supervisor.
  • Shift supervisor/short order cook Ensure shift runs smoothly, cooking guests orders as requested.
  • Lead Man for CNC 3-axis machines.
  • Cross trained in Logistics Shipping Coordinator
  • Certified in First Aid & CPR since 2002.

Work History Example # 2
Credit Analyst
Reliant Energy Retail Holdings
  • Utilize various resources such as Dun and Bradstreet and SERASA to approved credit references in foreign countries.
  • Increased cash flow by reducing company DSOs from 19 days to 17 days.
  • Calculated company-wide DSO, Sales Reserves and reported weekly on aged receivables.
  • Reduced the DSO by bringing the ageing from 68 percent current to 92 percent by building relationships with customers.
  • Prepare and review monthly accounts receivable ("A/R") aging reports.

Work History Example # 3
Human Resources Coordinator
Tallahassee Memorial HealthCare
  • Process Family and Medical Leave Act (FMLA) request, approvals and denials.
  • Complete and follow up with FMLA leave to highest standards.
  • Worked in PeopleSoft 8.9 HR.
  • Maintained all associate files to include I-9 Employment Eligibility Verification Forms.
  • Managed and streamlined the company s FMLA process.

Work History Example # 4
Operations Analyst
Boeing
  • Review business intelligence reports with senior management and utilize data analytics to reduce costs while increasing productivity.
  • Updated and maintained the N&SS SharePoint calendar.
  • Facilitated communication and maintained updates on the BORIS database system, thereby meeting critical deadlines and milestones.
  • Provide schedule status reporting and data extracts using SQL Server which housed Project Server data.
  • Served as liaison between several departments while facilitating the contractual annual update of flight readiness documentation.

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5

5. Highlight Your Operations Team Leader Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations team leader resume:

  1. Forklift Safety and Inspector
  2. Six Sigma Green Belt
  3. OSHA Safety Certificate
  4. Certified Management Accountant (CMA)
  5. Certified Supply Chain Professional (CSCP)
  6. Project Management Professional (PMP)
  7. Certified Information Systems Security Professional - Architecture (CISSP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021