Operations technician job description

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Senior-level Desktop Support Technician to support a government site in Camp H M Smith, HI as one of the key members of the Field Services Maritime Operations Center (MOC) support team. The candidate will be directly responsible for 50 specifically identified functional account users to include direct desk-side support to the customer, troubleshooting and repairing IT devices.
This is a 12 hour shift work position, 4 on \ 3 off, 3 on \ 4 off.
Day shift 0600-1800, Night shift 1800-0600.
Depending on position, may be night shift.

Primary Responsibilities
Assist junior technicians in resolving complex issues Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)

Basic Qualifications
US CitizenDoD Secret ClearanceHS diploma with 5+ years of prior relevant experience Valid DoD 8570 IAT Level II: Security+ or higher Certification Must demonstrated expertise in IT Enterprise OperationsExperience with Microsoft Windows OS, version 10Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software Basic network troubleshooting skills Excellent customer service skills Excellent oral and written communication skills

Preferred Qualifications
Organized and detail-oriented Strong leadership skills Self-motivated/ self-directing Strong collaboration, prioritization, and adaptability skills required. Relationship building Ability to manage and prioritize own work, and that of their team Independent decision making Analytical thinking; thinking out of the box Ability to effectively communicate with all organizational levels (SME to Senior Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

Pay Range:
Pay Range - -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

• The candidate will be required to provide after-hours help desk support to end users, as well as first-level software & network support, problem identification, system performance analysis and reporting. This job will include shift work to allow for complete 8x7 monitoring of multiple system components with applications running on both Windows and Linux-based Operating Systems.
• Additionally, the candidate will assist with Systems Administration responsibilities from account management to troubleshooting Windows and/or Linux systems, and high performance storage systems.

Qualifications

Required Qualifications

• An active TS/SCI with the ability to obtain and/or maintain a CI poly, if required.
• A Bachelors degree in Engineering Technology or Computer Technology with 2+ years of experience. However, equivalent experience or equivalent Military Training/Experience performing Tier 1 Helpdesk Support or System Administration in lieu of a degree will be considered.
• Help Desk/System Administration or other similar Information Technology background in support of software and/or network operations. Must be able to effectively communicate with customers and technical staff.
• CompTIA Security+ Certification or similar IAT Level two certification (CCNA Security, CySA+, GICSP, GSEC, SSCP)

Desired Qualifications

• Prior experience with Intelligence or DoD programs, either within the military or as a civilian contractor.
• Experience with Linux/Unix Operating Systems
• IAT-III Certification (CASP +CE, CCNP Security, CISA, GCED)

Benefits:

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.

An Equal Opportunity Employer including Disability/Veteran.

For Colorado Residents Colorado Salary Minimum: $47,700
Colorado Salary Maximum: $115,800

The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

11608BRJob Description:U. S. Steel is committed to fostering an inclusive workplace culture and celebrate the diversity of our employees. This position will provide operational labor in support of processing steel and provide Tundish Repair.
Responsibilities:

+ Cut out and clean the tundish boxes.

+ Install the gates and tundish furniture into the boxes.

+ Move the boxes with an overhead crane.

+ Install stopper rods into the boxes.

+ Strip the boxes down when they come back down from the cast floor.

Requirements:

+ Must have prior refractory (mason) experience

+ Must pass both written and hands on assessment

+ Must have minimum of HS Diploma or GED

+ Must have minimum 1 year manufacturing/industrial experience or equivalent

+ Must be willing/able to work rotating shift work including weekends and holidays - this is a 365/7/24 hour operation - does not close - overtime work is required as needed and may be mandated

+ Must be capable and willing to be trained on crane and forklift operations

+ Safety is #1 - Must be able to wear all Personal Protective Equipment as required which includes harnesses (work may be performed at heights requiring wearing of harnesses or climbing up/down stairs; ladders; etc.); protective clothing; hard hats; metatarsal boots; safety glasses; hearing protection; and, when necessary, respirator.

+ Punctuality, consistent attendance, and self-direction is required for the success of the operation

Preferred Skills:

+ Add preferred skills in preferred skills section in bullet form


U. S. Steel is a leading steel producer founded in 1901. Today, we're a greener company with an infinitely recyclable product, the world's only LEED-certified steel mill, and an ambitious plan to reduce emissions. We make products that make everyday life possible - automotive, construction, appliance, energy, container, and packaging industries all benefit from our innovation.

We show pride in our communities with company-sponsored employee volunteer programs, corporate contributions, partnerships in support of education, scholarships for our next generation of leaders, and many other programs.

We are continually recognized for our commitment to our employees, most recently as a Most Loved Workplace (Newsweek 2021), a Best Place to Work for LGBTQ Equality (Human Rights Campaign Foundation 2020 & 2021), and a Best Place to Work for Disability Inclusion (Disability Equality Index 2021). It's easy to see why U. S. Steel employees take Pride in Our Past as we Build the Future, United by Steel.

Conducting business with integrity and with the highest ethical values has underpinned U. S. Steel's success for over 100 years, and it remains critical to our company's success in the future. U. S. Steel is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity (EEO) according to job qualifications without discrimination on the basis of race, color, religion, ancestry, national origin, age, genetics, sexual orientation, sex, gender identity, disability status or status as a protected Veteran or any other legally protected group status. (California residents may visit www.ussteel.com/CANotice regarding collection of personal information and U. S. Steel's privacy practices.)

Competency Summary:

At U. S. Steel all employees are expected to display the following core competencies every day to advance corporate, team and individual goals:

Think: Think Critically and Drive Change

Lead: Develop Talent and Collaborate

Do: Empower Performance and Deliver Results