An operations technician is a plant employee responsible for monitoring and operating facilities of work platforms in a firm. To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance. They promote production safety by implementing instructions and procedures following the company's safety and environmental standards. They also maintain records of equipment history and report accidents to the appropriate personnel.

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Operations Technician Responsibilities

Here are examples of responsibilities from real operations technician resumes representing typical tasks they are likely to perform in their roles.

  • Manage the receipt and tracking of control substances as well as the DEA biennial inspection.
  • Manage safety program to ensure compliance with company, OSHA, NFPA-70E and industry regulations, policies and procedures.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Participate in troubleshoot of control systems and complex equipment associate with gasoline / crude oil operations.
  • Load and check software installations on PC workstations.
  • Print and complete all paperwork according to DEA regulations.
  • Provide UNIX training and support to development and operations staff.
  • Recognize SME on processes & responsible for many process improvements.
  • Prepare maintenance schedule and job plans for plant's CMMS program.
  • Create, edit and close work orders using company proprietary programs CMMS.
  • Restart UNIX and window base servers as directed by second level support.
  • Assure cGMP and good document practices (GDP's) are follow daily.
  • Provide all new hires their PPE, work schedule, and health insurance info.
  • Plan and facilitate equipment PMs in order to keep them running at optimal rates.
  • Repair all makes and models of vehicle with focus in Toyota and Chrysler product.

Operations Technician Job Description

When it comes to understanding what an Operations Technician does, you may be wondering, "should I become an Operations Technician?" The data included in this section may help you decide. Compared to other jobs, Operations Technicians have a growth rate described as "as fast as average" at 6% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of Operations Technician opportunities that are predicted to open up by 2028 is 85,400.

Operations Technicians average about $20.62 an hour, which makes the Operations Technician annual salary $42,890. Additionally, Operations Technicians are known to earn anywhere from $31,000 to $59,000 a year. This means that the top-earning Operations Technicians make $28,000 more than the lowest earning ones.

It's hard work to become an Operations Technician, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a Manufacturing Technician, Technician, Machines Technician, and Maintenance Technician.

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Operations Technician Skills and Personality Traits

We calculated that 14% of Operations Technicians are proficient in Facility, Customer Service, and Hand Tools. They’re also known for soft skills such as Manual dexterity, Customer-service skills, and Dexterity.

We break down the percentage of Operations Technicians that have these skills listed on their resume here:

  • Facility, 14%

    Performed trouble resolution regarding installation, upgrades and troubleshooting within the 5ESS and terminal facility equipment relating to customer network issues.

  • Customer Service, 8%

    Recognized by Continental Airlines for superb customer service during commissioning of new baggage handling system at Bush Intercontinental Airport Houston.

  • Hand Tools, 7%

    Document and upload all maintenance and repairs of light towers, centrifugal pumps, oilfield hand tools, etc.

  • Preventive Maintenance, 6%

    Performed required preventive maintenance and assisted in troubleshooting potential issues and give assistance to others when unit problems occur.

  • Safety Procedures, 4%

    Worked safely to prevent on-the-job injuries by following Standard Operating Procedures and Corporate safety procedures.

  • Heavy Equipment, 3%

    Plant operations and maintenance including convertible repairs and maintenance heavy equipment repairs and maintenance overall mining safety and environmental controls

"Facility," "Customer Service," and "Hand Tools" aren't the only skills we found Operations Technicians list on their resumes. In fact, there's a whole list of Operations Technician responsibilities that we found, including:

  • Another commonly found skill for being able to perform Operations Technician duties is the following: Customer-service skills. According to a Operations Technician resume, "These workers interact with customers on a regular basis." Check out this example of how Operations Technicians use Customer-service skills: "Adhere to strict organizational, customer, and FDA product purity standards. "
  • Operations Technicians are also known for Dexterity, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a Operations Technician resume: "Many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination." We also found this resume example that details how this skill is put to the test: "Operate forklift truck or powered hand truck to place raw materials or remove finished product to trailers. "
  • In order for certain Operations Technician responsibilities to be completed, the job requires the skill "Troubleshooting skills." According to an Operations Technician resume, "Workers find, diagnose, and repair problems" As an example, this snippet was taken directly from a resume about how this skill applies: "Provide troubleshooting support of equipment issues within the Master Control environment, as well as for other departments and vendors. "
  • See the full list of Operations Technician skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an Operations Technician. We found that 40.0% of Operations Technicians have graduated with a bachelor's degree and 3.3% of people in this position have earned their master's degrees. While some Operations Technicians have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every four Operations Technicians were not college graduates.

    The Operations Technicians who went onto college to earn a more in-depth education generally studied Business and Electrical Engineering, while a small population of Operations Technicians studied Computer Science and General Studies.

    Once you're ready to become an Operations Technician, you should explore the companies that typically hire Operations Technicians. According to Operations Technician resumes that we searched through, Operations Technicians are hired the most by Ernst & Young, Sherwin-Williams, and Samsung. Currently, Ernst & Young has 167 Operations Technician job openings, while there are 30 at Sherwin-Williams and 29 at Samsung.

    Since salary is important to some Operations Technicians, it's good to note that they are figured to earn the highest salaries at JPMorgan Chase & Co., BP America, and Boeing. If you were to take a closer look at JPMorgan Chase & Co., you'd find that the average Operations Technician salary is $84,399. Then at BP America, Operations Technicians receive an average salary of $75,999, while the salary at Boeing is $61,936.

    View more details on Operations Technician salaries across the United States.

    The industries that Operations Technicians fulfill the most roles in are the Manufacturing and Technology industries. But the highest Operations Technician annual salary is in the Non Profits industry, averaging $44,832. In the Government industry they make $42,002 and average about $40,199 in the Technology industry. In conclusion, Operations Technicians who work in the Non Profits industry earn a 37.0% higher salary than Operations Technicians in the Media industry.

    The three companies that hire the most prestigious operations technicians are:

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      What Manufacturing Technicians Do

      A manufacturing technician, or often called a manufacturing production technician, is a professional who is responsible for setting and testing manufacturing machinery or equipment. To set up the machines, manufacturing technicians will use electronic, electrical, mechanical, or computer technologies. They are responsible for gathering data from their part in the manufacturing process and reporting it to their production or manufacturing engineers. When handling machines or equipment, manufacturing technicians must strictly follow their health and safety procedures and protocols.

      In this section, we compare the average Operations Technician annual salary with that of a Manufacturing Technician. Typically, Manufacturing Technicians earn a $6,255 lower salary than Operations Technicians earn annually.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both Operations Technicians and Manufacturing Technicians positions are skilled in Hand Tools, Preventive Maintenance, and Safety Procedures.

      These skill sets are where the common ground ends though. An Operations Technician responsibility is more likely to require skills like "Facility," "Customer Service," "Heavy Equipment," and "Windows." Whereas a Manufacturing Technician requires skills like "Continuous Improvement," "Batch Records," "Dexterity," and "CIP." Just by understanding these different skills you can see how different these careers are.

      Manufacturing Technicians receive the highest salaries in the Technology industry coming in with an average yearly salary of $42,149. But Operations Technicians are paid more in the Non Profits industry with an average salary of $44,832.

      The education levels that Manufacturing Technicians earn is a bit different than that of Operations Technicians. In particular, Manufacturing Technicians are 0.0% less likely to graduate with a Master's Degree than an Operations Technician. Additionally, they're 0.1% less likely to earn a Doctoral Degree.

      What Are The Duties Of a Technician?

      Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.

      Now we're going to look at the Technician profession. On average, Technicians earn a $2,260 lower salary than Operations Technicians a year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both Operations Technicians and Technicians are known to have skills such as "Customer Service," "Hand Tools," and "Preventive Maintenance. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, Operations Technician responsibilities are more likely to require skills like "Facility," "Maintenance Activities," "Plant Equipment," and "Company Policies." Meanwhile, a Technician might be skilled in areas such as "Patient Care," "Communication," "Diagnosis," and "Osha." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that Technicians earn lower salaries compared to Operations Technicians, but we wanted to find out where Technicians earned the most pay. The answer? The Telecommunication industry. The average salary in the industry is $49,470. Additionally, Operations Technicians earn the highest paychecks in the Non Profits with an average salary of $44,832.

      On the topic of education, Technicians earn similar levels of education than Operations Technicians. In general, they're 0.5% less likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

      How a Machines Technician Compares

      A machine technician can often be seen in a manufacturing company, factories, processing centers, and machine shops. They typically work as the apprentice of machine engineers that are responsible for ensuring that all machinery and machine tools are working properly. A technician operates, installs, maintains, inspects, and repairs equipment depending on what industry they are working in, whether it may be an industrial or automotive setup. They must be keen on detail and keep the machines or equipment to the highest quality standard at all times.

      The Machines Technician profession generally makes a lower amount of money when compared to the average salary of Operations Technicians. The difference in salaries is Machines Technicians making $2,947 lower than Operations Technicians.

      By looking over several Operations Technicians and Machines Technicians resumes, we found that both roles utilize similar skills, such as "Hand Tools," "Preventive Maintenance," and "Safety Procedures." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an Operations Technician is likely to be skilled in "Facility," "Customer Service," "Heavy Equipment," and "Windows," while a typical Machines Technician is skilled in "Inspect Parts," "Machine Parts," "Production Machines," and "Daily Production."

      Machines Technicians make a very good living in the Technology industry with an average annual salary of $43,759. Whereas Operations Technicians are paid the highest salary in the Non Profits industry with the average being $44,832.

      Machines Technicians typically study at similar levels compared with Operations Technicians. For example, they're 3.6% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.

      Description Of a Maintenance Technician

      Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.

      Maintenance Technicians tend to earn a higher pay than Operations Technicians by about $2,533 per year.

      While both Operations Technicians and Maintenance Technicians complete day-to-day tasks using similar skills like Facility, Customer Service, and Hand Tools, the two careers also vary in other skills.

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an Operations Technician might have more use for skills like "Safety Procedures," "Windows," "Technical Support," and "Maintenance Activities." Meanwhile, some Maintenance Technicians might include skills like "Electrical Systems," "Maintenance Tasks," "Osha," and "Safety Standards" on their resume.

      Maintenance Technicians earn a higher salary in the Manufacturing industry with an average of $51,110. Whereas, Operations Technicians earn the highest salary in the Non Profits industry.

      The average resume of Maintenance Technicians showed that they earn similar levels of education to Operations Technicians. So much so that the likelihood of them earning a Master's Degree is 4.6% less. Additionally, they're less likely to earn a Doctoral Degree by 0.2%.