Operations vice president jobs in Downey, CA

Vice President of Operations - Luxury Design & Manufacturing About the Company A leading global designer and manufacturer of luxury furnishings, our organization has set the benchmark for exceptional craftsmanship, timeless design, and impeccable service for over four decades. Serving discerning residential, hospitality, and commercial clients worldwide, we are dedicated to creating elevated experiences through design excellence and operational precision. We are seeking an accomplished Vice President of Operations to drive strategic and operational excellence as we continue to grow and expand our legacy of quality. About the Role Based at our Southern California facility, the Vice President of Operations will oversee all operational functions, ensuring seamless performance and a client experience that reflects the elevated expectations of the luxury furnishings market. This role leads warehousing, logistics, transportation, quality assurance, and client services, driving continuous improvement while upholding the company's commitment to excellence. You will oversee 4 direct reports and a team of 150+ professionals across multiple departments, ensuring that products and services meet the highest standards of quality and sophistication. Key Responsibilities Lead all operational areas, including warehousing, logistics, transportation, quality assurance, and client services. Develop and implement strategies to optimize efficiency, productivity, and client satisfaction without compromising craftsmanship or quality. Foster a culture of continuous improvement through lean management practices and operational excellence. Oversee facility expansion and improvement initiatives to support company growth and evolving business needs. Collaborate cross-functionally with supply chain, sales, and finance teams to align operations with broader business goals. Monitor KPIs and performance metrics to identify opportunities for process optimization and cost control. Ensure compliance with all safety, regulatory, and quality standards, maintaining best-in-class operational practices. Qualifications 15+ years of progressive operations leadership experience, ideally within luxury furnishings, design-focused manufacturing, or high-end consumer goods. Proven ability to manage complex warehousing and logistics operations centered around exceptional client experience. Experience leading facility build-outs and scaling operations while maintaining brand integrity and quality standards. Deep knowledge of lean operations, continuous improvement, and change management methodologies. Bachelor's degree required; advanced degree preferred. Strong ERP and logistics systems proficiency with a data-driven approach to operational decisions. Hands-on, inspiring leadership style that fosters collaboration, accountability, and professional growth. Why Join Us This is a unique opportunity to join a globally recognized luxury brand with a longstanding heritage of design excellence and innovation. You'll play a key role in shaping the operational strategy, driving continuous improvement, and ensuring every aspect of our operations delivers the exceptional quality our clients expect.

Total responsibility for Global Operations and Business Development/Marketing. Direct, coordinate, develop and implement within in a PE Held matrix organization, the worldwide business intelligence, development, aftermarkets, strategy coupled with the overall business strategy while ensuring the achievement of planned growth, profitability, quality and total customer satisfaction objectives Responsibilities Defines business case and strategy for growing the overall global business by developing the market intelligence, and global business plan to meet aggressive industrial market expansion goals; Develops the strategical and tactical plans, including investment consideration and justification, to implement the strategy; Executes the tactical plan for all regions and product lines is in place and driving towards the defined goals and objectives. Conducts analysis of current practices and procedures. Performs research to identify best practices that can be leveraged for growth. Conducts gap analysis and works closely with regional business unit's organizations to implement best practices globally to achieve growth plans. Identifies and evaluates opportunities that exist in the global markets focusing on market expansion and penetration with emphasis on high growth opportunities such as refurbishing/retrofitting upgrades, remote diagnostics, calibration, manufacturing process consultation, applications troubleshooting, etc. while providing total customer solutions in the Life Science verticals. Conducts market sizing analysis and financial analysis to quantify growth and profit opportunities Develop and implement organizational structure to support new product solutions and aftermarket activities including talent acquisition and development. Works closely with regional BU management to identify talent gaps and developmental opportunities to generate plans to fill gaps. Identifies, defines and implements organizational structure changes that can support operational improvements. Identifies process, system, and infrastructure improvements that need to be made to support the SBU strategy. Works closely with regional management to drive change from current practices to new strategy. Determines customer service requirements by maintaining contact with Project Managers and customers; visiting operational environments; benchmarking best practices; analyzing information and applications. Develop the business plan and worldwide sales targets along with a management control system to capture orders, sales and profits. Publish performance reports on same along with action plans where necessary. Improves quality results by monitoring and analyzing results; implementing changes; identifies customer service trends; determining system improvements; implementing change. Improves the Marketing Organization by developing annual continuous improvement plan in support of organizational strategy. Establish and implements short and long-range goals, objectives, policies, and operating procedures. Perform special corporate projects as required. Works closely with the Chief Technology Officer to develop the product management strategic approach globally. Requirements Bachelor's Degree in Engineering or Business Management (or equivalent.) MBA preferred with 10-15 years P&L, manufacturing and sales and marketing leadership within the Life Sciences, or Industrial-Technology global verticals. Demonstrated success in developing a global business for a minimum $150M+ company in domestic and global markets. Prior experience with P&L responsibility with a focus on revenue, expenses, and margins. Must be "hands on" and an effective communicator with all levels in the organization including Board of Director/Investor levels.

Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

Drive Global Supply Chain Transformation at Crane Aerospace & Electronics - Burbank, CA Are you a seasoned Supply Chain Director looking for meaningful long-term career progression within a multi-billion-dollar, global Aerospace & Defense leader? Do you thrive in fast-paced, highly technical manufacturing environments such as Aerospace, Defense, Automotive, or Electronics? Our exclusive client, Crane Aerospace & Electronics, a globally recognized leader in aerospace engineering and manufacturing, is experiencing a major period of expansion and transformation at their Burbank, CA facility. To support this momentum, Crane is seeking a highly capable Supply Chain Director to drive performance during a major period of growth (segment sales +18% YoY!) This is a rare opportunity to join a global brand known for innovation, operational excellence, and a strong commitment to investing in its people. With succession paths into multi-site and enterprise-level leadership roles, this position offers incredible scope for career advancement as Crane continues to scale and modernize its global supply chain. Why Crane? A multi-billion-dollar global enterprise with a reputation for engineering excellence. Significant investment in growth, modernization, and supply chain transformation. A culture that prioritizes professional development, internal promotion, and long-term career progression. The chance to influence supply chain strategy during a period of major expansion and operational evolution. Key Responsibilities Strategic Leadership Serve as a key strategic partner to senior manufacturing leadership, shaping and executing end-to-end global supply chain strategies focused on material cost reduction, supplier OTD, inventory optimization, lead-time improvement, and supply base rationalization. Team Leadership & Development Lead and mentor a diverse team across procurement, receiving, stockroom, and shipping. Supply Chain Optimization Implement advanced replenishment models (Kanban, VMI, consignment) to increase inventory turns and support 100% on-time delivery. Supplier Performance Management Partner closely with engineering and operations to resolve technical issues and support New Product Introduction requirements. Operational Excellence Manage site tactical procurement activities, ensuring data integrity and full alignment with Crane's enterprise-wide procurement strategies. Continuous Improvement Champion Lean methods including Value Stream Mapping, Kaizen leadership, 5S, and pull systems. If you're a Supply Chain Director seeking a role where you can make a major strategic impact, drive meaningful transformation, and build a long-term career with a global leader poised for continued expansion, Crane Aerospace & Electronics wants to hear from you. Apply today - qualified candidates will be contacted within 24 hours!

We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.

Lead Operations at the Forefront of Retail Home Décor Chief Operating Officer (COO) Are you a seasoned operations leader with deep roots in the retail industry? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair? Crystal Art Gallery, a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise. With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world. ________________________________________ The Role: Built for a Retail Operations Expert As COO, you'll be the key architect of our internal operational strategy-streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics. You will: Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance. Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives. Guide department heads in logistics, merchandising, customer service, sales operations, and more-with a bias toward speed, data-driven decision-making, and cost control. Navigate complex, high-volume relationships with major retailers and online platforms. Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management. ________________________________________ Key Responsibilities: Own and execute day-to-day business operations with retail efficiency and accuracy. Directly manage cross-functional teams with an emphasis on supply chain, inventory management, sales operations, merchandising, and fulfillment. Build and scale operational systems that support seasonal retail demands and omnichannel distribution. Ensure retail compliance, vendor coordination, and on-time delivery across major accounts. Analyze performance metrics by channel and take proactive steps to improve sell-through, reduce costs, and optimize margins. Lead budgeting, financial reporting, and forecasting to ensure profitability across all retail partnerships. Oversee HR functions to align culture and performance with the pace of the retail sector. ________________________________________ What We're Looking For: 10+ years of senior leadership experience in the retail sector, specifically within high-volume, fast-moving consumer goods or home product businesses. 5+ years as COO or equivalent operational leadership role in a multi-channel retail company. Bachelor's degree in Business, Finance, Supply Chain, or related field (preferred). Demonstrated success in managing operations tied to mass retailers (Amazon, Walmart, Target, Wayfair, etc.). Deep knowledge of retail merchandising, sales trends, product lifecycle management, and order fulfillment best practices. A proactive, strategic thinker with strong analytical skills and a “get-it-done” mentality. Proven ability to lead diverse teams, influence across departments, and thrive in a performance-driven culture. ________________________________________ Why Crystal Art Gallery? Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach. If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact-this is your seat at the table.

Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Job Description: Head of Operations - Carson Facility Department: Operations Reports To: VP & COO Employment Type: Full-Time, Exempt About Us Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment. About the Role Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments. As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment. Key Responsibilities Operational Management Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements. Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems. Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles. Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions. Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution. Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas. Safety, Quality, and Compliance Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work. Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements. Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points. Support safety and quality audits; document findings and implement corrective actions as needed. Leadership and Employee Development Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities. Provide coaching and performance feedback to ensure individual and team development. Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement. Foster a culture of engagement, accountability, and teamwork across all levels of the production organization. Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians). Performance Monitoring and Improvement Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met. Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase. Evaluate labor hours per unit versus budget; implement corrective actions as necessary. Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes. Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data. Facility and Resource Management Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures. Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars. Manage production resources and expenses within established budgets; request additional resources when justified. Maintain accountability for the condition, utilization, and productivity of facility assets and equipment. Supervisory Responsibilities Directly supervises production supervisors and team leads. Indirectly manages all production employees assigned to refurbishment and overhaul of railcars. Responsible for hiring, training, evaluation, and performance management in collaboration with HR. Qualifications Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields. Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred. Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors). Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered. Proficiency in Microsoft Office and ERP/manufacturing software. Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules. Excellent leadership, communication, and problem-solving skills. Performance Indicators Achievement of railcar refurbishment schedules and customer delivery commitments. Compliance with safety and quality standards specific to rail industry requirements. Performance within budgeted labor and material costs. Employee engagement, development, and retention. Implementation and sustainability of 5S and continuous improvement initiatives. Working Conditions On-site position at the Carson facility. Frequent work on or around railcars, including shop, yard, pits, and platforms. May require extended hours or weekend work to meet customer schedules. What We Offer Competitive compensation package commensurate with experience. Comprehensive health, dental, and vision insurance. Paid time off, holidays and retirement plan. Opportunity to lead a key facility in a growing, innovative rail manufacturing company. Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.

New Office Location: Culver City, CA (December 2025) POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 5+ years in multi-store retail operations, with at least 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Director/Regional VP of Operations - General Contractor - Education Sector - DSA Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities. Must Haves Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility. Bachelor's degree in Construction Management, Engineering, or a related field. Demonstrated success leading operations or large project portfolios exceeding $100M in total value. Strong background in general contracting with expertise in preconstruction, estimating, and project delivery. Exceptional leadership skills with a track record of mentoring and developing project management teams. Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners. Deep understanding of risk management, cost control, scheduling, and operational strategy. Proficiency with Microsoft Office Suite and industry-standard construction management software. Excellent communication, presentation, and decision-making skills. Unwavering commitment to safety, quality, and team success. Nice to Haves Experience in K-14 education, civic, and healthcare construction environments. Prior experience in a regional or divisional operations leadership capacity. Advanced degree (MBA, MS in Construction Management, or similar). Familiarity with lean construction methodologies and continuous improvement frameworks. Proven success implementing operational efficiencies or standardization initiatives. Active involvement in professional associations or community organizations. Familiarity with California DSA (Division of the State Architect) processes and compliance. Responsibilities Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably. Provide strategic direction, leadership, and mentorship to project management and field operations teams. Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives. Foster a culture of accountability, innovation, and continuous improvement. Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals. Build and maintain long-term relationships with key clients, consultants, and trade partners. Drive operational consistency across teams and promote best practices in project delivery. Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations. Represent the company in industry and community forums to strengthen its market presence. Champion the organization's core values.

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

Job Title: Business Operations Manager HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America. Key Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions. Qualifications: Bachelor's degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. It's a bonus if you have: Bilingual proficiency in Korean and English. Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range: The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us: At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits: Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.** Salary Range: $100,000-$130,000/year

About us: YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc. We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc. Position Summary: The Director of Carrier Management is responsible for leading the nationwide transportation capacity strategy and overseeing all carrier relationships across the U.S., including FedEx, USPS, UPS, DHL, regional carriers, and local delivery partners. This role will ensure capacity stability, cost optimization, service-level compliance, and continuous improvement across all shipping channels. The Director will work closely with Operations, Supply Chain, Finance, and Client Success teams to support business growth and ensure best-in-class delivery performance. Responsibilities： Own and manage all national carrier accounts, including FedEx, USPS, UPS, DHL, regional carriers, LTL partners, and local delivery providers. Develop carrier strategy, capacity planning, and annual business plans to support company growth and peak-season demand. Lead contract negotiations, rate discussions, service-level agreements (SLAs), and performance incentives. Monitor nationwide carrier performance, including on-time delivery, transit times, damage claims, and compliance with SLAs. Analyze shipping data to identify optimization opportunities, reduce costs, and enhance service quality. Lead initiatives to minimize shipping exceptions, delivery issues, and client-impacting disruptions. Partner with Warehouse Operations to ensure carrier processes (pickup schedules, trailer volume planning, manifests, labeling) are executed effectively. Collaborate with Finance and Procurement to analyze cost trends, support budgeting, and validate carrier invoices. Work with IT and WMS teams to maintain accurate carrier integrations, API updates, and label compliance. Evaluate and onboard new carriers to strengthen capacity, reduce risk, and enhance geographic coverage. Build contingency plans for peak seasons, weather disruptions, and regional capacity shortages. Drive continuous improvement initiatives to increase efficiency and ensure scalability. Provide executive-level reporting on transportation spending, carrier KPIs, exception trends, and cost-saving initiatives. Lead and develop a high-performing transportation and carrier management team. Represent the company in carrier business reviews and strategic partnership meetings. Qualifications： 5+ years of experience in transportation, parcel management, logistics operations, or carrier relations. Direct experience managing major U.S. carriers (FedEx, USPS, UPS, DHL, regional carriers). Strong negotiation skills with proven experience in contract and rate management. Analytical mindset with ability to interpret data and identify optimization opportunities. Excellent leadership, communication, and vendor management abilities. Strong knowledge of parcel operations, LTL/FTL logistics, and shipping compliance requirements. Ability to travel within the U.S. as needed. Job Type: Full-time, Onsite Location: Fontana, CA, or Port Reading, NJ Compensation package: Start from $130,000/year plus benefits

We're Hiring: Part-Time Operations Manager (In-Person) Casupo - Long Beach, CA Schedule: Monday, Wednesday & Friday Casupo is a woman-owned leather goods brand based in Los Angeles, known for craftsmanship, sustainability, and exceptional customer experience. We're looking for a part-time Operations Manager who is organized, proactive, positive, and excited to support a small but mighty team. In this role, you'll help keep our studio running smoothly by managing order fulfillment, inventory, purchasing, and operational flow-ensuring our customers receive beautifully packaged, on-time orders every single day. You'll also support our weekly blog content by uploading posts to LinkedIn. What You'll Do Pack and ship Shopify + Faire orders Manage labels, shipping supplies, and fulfillment workflows Track inventory levels and reorder materials as needed Receive and check in new stock Maintain an organized stockroom and studio Post weekly blog content to LinkedIn Who You Are Highly organized and efficient A self-starter who works well independently Solution-oriented and quick to troubleshoot Positive, kind, and reliable Tech-friendly and willing to learn new systems Our Culture At Casupo, we value craftsmanship, sustainability, positivity, and kindness. We believe in keeping a warm, supportive environment where people feel trusted, respected, and empowered to do great work. If this sounds like you, we'd love to hear from you! To Apply: Submit your application here: ***************** › pages › jobs

Job Title: Operations Manager - Process Automation Reports to: Sr. Director, Operational Excellence FLSA Status: Exempt Employment Status: Full-time regular About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.

DIME is one of the leading cannabis brands in North America-fast-growing, fan-favorite, and expanding like crazy. We're building a best-in-class supply engine across the U.S. and Canada, and we need a pro who's already done this at scale to help us move even faster. What you'll do Own inventory management company-wide across the U.S. and Canada Run intake/outtake from the Irvine office (shipping, receiving, local logistics) Keep stock tight: cycle counts, reconciliations, transfers, audit readiness Oversee other states' inventory: replenishment, adjustments, compliance checks Manage fleet maintenance: service schedules, registrations, mileage logs, fuel cards, keys Build crisp SOPs, train teams, and keep data accuracy sky-high Partner with Sales/Ops/Finance on replenishment, aging inventory, and month-end true-ups Track and improve KPIs (turns, shrink, days of supply, fill rate, transfer SLAs) Jump into special projects as we launch new markets and products Tools you'll use EZO (asset & inventory) mytrace (CRM/ERP) Google Workspace + strong spreadsheet chops Seed-to-sale systems experience (BioTrack, METRC, etc.) is a plus What you bring 3+ years leading inventory or logistics for a multi-site operation (bonus if you've scaled across regions or countries) Proven playbook for counts, reconciliations, transfers, and clean audits You've built SOPs people actually follow-and you know how to coach them Calm under pressure, obsessed with details, and solutions-first Tech-savvy and quick to learn new systems Valid driver's license and clean record Nice to have Cannabis or other highly regulated industry experience Launching new markets or distribution centers Vendor/carrier coordination and freight know-how Schedule & travel On-site in Irvine with periodic travel to U.S. partners Occasional early mornings/late afternoons for counts or launches Pay & benefits $30/hr DOE Medical, dental, vision, holidays How to apply Send your resume and if you've got a sample KPI snapshot or count plan you're proud of, include it. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Parental leave Vision insurance Work Location: In person

About the Role We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations. Why Join Us? Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. We will help you grow in your leadership experiences while learning the new value-based care world. Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire). Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service. Unlimited PTO and 9 company holidays per year. Company-paid life insurance. Hybrid schedule: 4 days in-office, 1 day remote. Mileage reimbursement for travel between assigned clinic locations. Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven Our Mission: to consistently deliver superior care - Balboa Care - to every patient with kidney disease. Core Competencies & Key Responsibilities Execution & Accountability: - Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness. - Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals. - Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results. - Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement. Data-driven Decision Making: - Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance. - Track patient service metrics, resolve complaints, and enhance customer experience. Critical Thinking & Proactive Problem Solving: - Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples. - Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies. - Implement best practices for workflow optimization and standardization across clinic locations. Leadership & Team Development: - Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth. - Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics. - Establish and reinforce performance standards, ensuring alignment with organizational expectations. Relationship Building & Influence: - Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives. - Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement. - Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment. - Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability. Preferred Qualifications: · Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred). · 5+ years of operations management experience in a multi-site healthcare setting. · Proven track record of achieving operational goals through data-driven decision making. · Exceptional leadership and team development skills. · Strong communication and relationship-building abilities with physicians and cross-functional teams. · Experience with performance dashboards, metrics tracking, and process improvement initiatives. · Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment. Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus. Required Qualifications: Bachelor's Degree in Health Administration, Business Administration, or a related field. 5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice. Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements. Proficiency in Excel and reporting platforms for tracking and improving performance metrics. Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units. Valid driver's license to travel between sites as required. Preferred Qualifications: Experience with EPIC or similar electronic medical record systems. Lean Six Sigma or process improvement certification. Experience in a fast-growing, multi-clinic healthcare organization. Bilingual (English/Spanish) is a plus. Work Environment & Additional Considerations: Hybrid schedule: 4 days in office, 1 day remote. Mileage reimbursement for travel between assigned locations. Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary. Background check required. This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply! This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time. Language Skills While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken. Vision Requirements Vision requirements include close vision, ability to adjust focus, and see color. Physical Demands Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present. Work Environment Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier. About Balboa United Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research). *EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.

The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing. Key Responsibilities 1. Full Hub Operations Management (Inbound / Outbound / Sortation) Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling. Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance. Ensure accurate and efficient sortation processes aligned with operational SLAs. Adjust labor and workflows based on daily volume fluctuations and operational demands. 2. Workforce & Shift Management (Three-Shift Operation) Lead three operational shifts and supervise 100+ employees (in-house and outsourced). Oversee shift scheduling, attendance, labor planning, and performance evaluations. Maintain strong coordination with staffing vendors to ensure stable labor supply. 3. Daily Floor Management Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks. Maintain a safe, organized, and high-performing floor environment. Resolve operational issues, bottlenecks, and safety concerns promptly. 4. Recruitment, Training & Team Development Support hiring activities for inbound, sorting, and outbound positions. Provide training on operational procedures, safety standards, and productivity expectations. Develop strong shift leadership and foster a high-performance culture. 5. Quality, Accuracy & Continuous Improvement Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies. Conduct root cause analyses and implement corrective actions. Utilize KPIs and operational data to improve efficiency and reduce cost. 6. Cross-Hub Coordination Coordinate volume balancing, overflow handling, and resource support across hubs. Align inbound/outbound schedules with transportation teams. Collaborate with customer support and regional operations to resolve service issues. 7. Safety & Compliance Enforce OSHA and company safety standards across all operational areas. Conduct safety audits, incident investigations, and follow-up corrective actions. Qualifications Experience: 3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments. Experience managing large teams (100+ employees), including outsourced workforce. Prior experience with inbound/outbound dock operations and high-volume sortation preferred. Skills & Competencies: Strong leadership, execution, and decision-making under pressure. Excellent communication and cross-functional coordination skills. Data-driven mindset with ability to analyze KPIs and drive improvements. Flexibility to support night shifts, weekends, or rotating schedules. Preferred: Experience in last-mile logistics, linehaul operations, or automated sortation systems. Familiarity with WMS/TMS or scanning/sortation technology. OSHA certification or related safety training.