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VP, Collections Strategy Delivery Leader
Synchrony Financial 4.4
Operations vice president job in Phoenix, AZ
Role Summary/Purpose: Synchrony is looking for a dynamic and innovative leader capable of rethinking existing processes and working smarter to deliver the design, testing, implementation and validation of collections and internal recovery contact strategies for all of Synchrony's platforms (businesses), clients and products. In 2025, the Collections Strategy Delivery team triggered >1 billion customer communications (emails + SMS / text + calls + letters). The VP, Collections Strategy Delivery Leader is also responsible for supporting strategic initiatives (including new client introductions, new product introductions, conversions, deconversions) and for critical, regulatory sensitive sub-processes such as right to cure, delinquency-based closure, and delinquency-based charge-offs. The role is responsible for leading and developing a global team of 36 employees (19 U.S. and 17 India). This role reports to the SVP, Collections & Recovery Strategy within the Credit organization.
Essential Responsibilities:
Design, test, implement and validate collections and internal recovery contact strategies for the email, SMS / text, phone (dialer, dialer messaging, outbound IVR) and letter channels. The scope may be expanded to include implementation of other collections contact strategies (e.g., skip). The Collections Strategy Delivery team utilizes multiple platforms and tools including Fiserv, Rules, Strategy Manager (Experian PowerCurve), SAS, Jira and Tableau and works with several internal teams and vendors.
Lead the capacity management and prioritization of all Collections Strategy Delivery work and communicate to key stakeholders. Create and implement robust and transparent prioritization and scheduling processes that enable customers to understand available capacity, prioritize new work and obtain accurate scheduled implementation dates.
Lead Collections Strategy Delivery support for strategic initiatives (including new client introductions, new product introductions, conversions, deconversions) and infrastructure initiatives (e.g., cloud migrations for system of record and analytics). For conversions, the team owns all collections-related mapping and coding.
Develop future state vision, roadmap and organizational design to reach future state, review with management and key stakeholders, and then drive implementation with regular progress reviews.
Lead Collections Strategy Delivery work for Synchrony Prism including (1) how to get new scores and attributes from source systems to decisioning platforms faster and (2) process automation opportunities.
Own the Level 3 (L3) Collections Strategy Delivery process including validating Critical to Compliance (CTC) mapping and updating the Risk Assessment Questionnaire (RAQ) and Process, Risks & Controls Self-Assessment (PRCSA). Prevent, detect and remediate issues.
Ensure accounts are closed due to delinquency and charged-off in accordance with Synchrony credit policy.
Own and manage the implementation and execution of global exclusions for all collections work strategies.
Lead the development / build and validation of all new collections strategy emails.
Own collections queue management (~900 different queues utilized by collections process owners and strategies). Responsible for reclassification and site placement of all delinquent accounts.
Develop and run daily exception reports to ensure collections strategies are being executed correctly and partner with business and IT to investigate and resolve any production issues.
Provide “expert case” support that includes researching any questions or potential issues identified by Collections Strategy, Recovery Strategy or other teams.
Identify, prioritize and sponsor process improvement projects.
Ensure robust governance, processes and controls are in place. Ensure compliance with applicable laws, regulations and company policies including for complex, regulatory sensitive processes such as right to cure, delinquency-based account closure and delinquency-based charge-off.
Partner with Legal, Compliance, Fair Lending and other groups to complete gap assessment for new laws, regulations and regulatory guidance and, if necessary, lead and implement changes to ensure compliance.
Ensure design, test, implementation and validation processes are reliable, sustainable, repeatable and auditable. Ensure team has documented procedures and job aids, robust change control, separate development and validation resources, and proper automation/code documentation & controls. Support regulatory exams, internal audits and second line of defense reviews as required.
Lead selection of development methodologies, processes, tools (e.g., Jira) and infrastructure.
Serve as business customer for all Strategy Manager (Experian Power Curve decision engine) upgrades and changes, including coding, testing, and validating all application changes.
Monitor daily collections inventory and investigate and resolve any issues (ex. sudden unexpected changes in dialer download volumes).
Manage closed loop feedback process to make Collections Operations team aware of any associate errors that cause accounts to be misdirected.
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's degree with a minimum 10+ years of financial services or collections experience or, in lieu of a Bachelor's degree, 14+ years of financial services or collections experience
5+ years of management experience
Ability and flexibility to travel for business as required
Desired Characteristics:
Credit card or unsecured consumer lending experience
Collections experience
Experience managing software development, coding or configuration
Experience with agile software development or agile project management
Experience as a manager of managers
Experience managing global multi-site teams
Demonstrated ability to build and lead high performing teams
Strong leadership with the ability to manage tight deadlines with a process focus
Strong relationship building, communication (verbal, written) and influencing skills; must be able to communicate with and influence executives
Process ownership and issue management experience
Grade/Level: 14
The salary range for this position is 170,000.00 - 290,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
$157k-216k yearly est. 2d ago
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Director of Mechanical Operations
Entech Network Solutions, LLC 4.0
Operations vice president job in Phoenix, AZ
The Director of Mechanical Operations is a senior leader responsible for the overall performance of the Mechanical Division, including HVAC and Plumbing operations across industrial and commercial projects. This role owns day-to-day execution, staffing, project outcomes, safety, financial performance, and strategic growth for the division. The Director of Mechanical Operations will lead a team of Project Managers and Superintendents, partner closely with estimating and preconstruction, and support business development through estimate reviews, sales support, and customer relationships.
Reporting Relationship
Reports to: Executive Leadership (President / Operations Leadership)
Direct reports: Mechanical Project Managers and Superintendents (and/or General Superintendent / Operations Managers as applicable)
Key internal partners: Estimating/Preconstruction, Safety, Finance, Procurement, Business Development, and other Division Leaders
Key Responsibilities:
Division Leadership & Operations
Lead all operational aspects of the HVAC and Plumbing division, ensuring safe, efficient, and profitable project delivery.
Establish and maintain consistent operational standards for field and office teams (planning, scheduling, documentation, productivity, closeout).
Drive accountability across project execution, ensuring teams meet scope, schedule, quality, and budget commitments.
Create bench strength by developing leaders and supporting succession planning within the division.
Project Execution (Field + Office Alignment)
Oversee and mentor Project Managers and Superintendents to ensure strong coordination between field production and office management.
Maintain visibility into project status through regular reviews (cost-to-complete, labor productivity, change orders, schedule health, risk items).
Support teams in resolving escalated issues including customer concerns, manpower constraints, subcontractor performance, and complex technical challenges.
Promote strong jobsite planning, material coordination, prefabrication where applicable, and effective commissioning and turnover processes.
Financial Ownership & Performance
Own divisional performance metrics including gross margin, labor efficiency, change order capture, cash flow, backlog health, and forecast accuracy.
Lead monthly and weekly project financial reviews with Project Managers and senior leadership; validate projections and corrective actions.
Identify operational efficiencies and cost controls without compromising safety or quality.
Preconstruction, Estimating & Sales Support
Participate in estimate reviews and operational handoff to ensure projects are set up for success prior to award.
Provide constructability input, labor planning insight, staffing projections, and risk assessment during pursuit and preconstruction.
Partner with leadership and business development to support growth initiatives, client relationships, and repeat work.
Contribute to staffing plans based on pipeline, backlog, and upcoming pursuits.
Safety, Quality & Compliance
Champion a strong safety culture and ensure consistent compliance with company standards and applicable regulations.
Drive quality expectations across installation, documentation, inspections, testing, and turnover.
Ensure teams follow contract requirements, permitting considerations, and company operational processes.
People Leadership & Talent Development
Recruit, develop, and retain top talent across Project Manager and Superintendent teams; influence hiring for key mechanical roles.
Build a high-performance culture through coaching, clear expectations, and measurable goals.
Encourage professional development and strengthen collaboration across departments.
Required Qualifications
10-15+ years of progressive experience in mechanical construction operations (HVAC and/or Plumbing) serving industrial and commercial clients.
Proven leadership experience managing Project Managers and Superintendents with multi-project oversight.
Demonstrated ability to lead both office and field operations and communicate effectively with both groups.
Strong understanding of project financials including job cost, forecasting, labor productivity, change management, and margin performance.
Experience participating in estimate reviews, preconstruction planning, and operational risk evaluation.
Strong knowledge of mechanical systems, installation methods, scheduling, procurement/material flow, and commissioning/turnover practices.
Preferred Qualifications
Experience in a self-performing environment (mechanical contractor or GC with meaningful mechanical self-perform exposure).
Experience scaling a division or leading operations through growth (headcount, backlog, geographic expansion).
Demonstrated success improving operational systems, field productivity, and forecast accuracy.
Familiarity with industrial environments, complex retrofits, occupied spaces, or mission-critical work.
Core Competencies
Division-level ownership mindset with operational discipline and urgency
Strong leadership presence and ability to influence across levels
Financial acumen with comfort owning performance metrics
Clear communicator with strong conflict resolution and relationship management skills
Balanced approach combining strategic thinking with hands-on operational support
Ability to attract, develop, and retain high-performing leaders
$82k-132k yearly est. 2d ago
Senior Vice President, Capital Markets, West
Walton Global 4.9
Operations vice president job in Scottsdale, AZ
Overview of the Company
With 47+ years of experience, Walton is one of North America's leading land experts and a premier global real estate investment firm. Founded in 1979, Walton currently manages US$ 4.3 billion of real estate assets in the United States and Canada, with more than 90,000 acres under management. Our head office is in Scottsdale AZ, USA and we have offices located in the UAE, Southeast Asia, China and Canada.
Position Summary
The SVP, Capital Markets, is responsible for identifying and establishing contact with potential clients in their assigned territory as well as educating current Advisors on the Walton product(s). This position's main duties include traveling to assigned territories, when possible, to meet with potential and current Advisors and/or clients and pitching the Walton platform to current or potential Advisors and maintaining those relationships. The person hired for this position must be located in Scottsdale, AZ or CA.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
· Educate Advisors and Advisors' clients both on and offsite on Walton structure and the benefits and risks of investing in Walton project offerings
· Identify and establish contact with potential clients in assigned territory
· Engage with current and potential clients in assigned territory through face-to-face interactions, promoting sales/marketing initiatives and establishing relationships
· Provide information and respond to questions to allow Advisors to comply with applicable FINRA and SEC rules and regulations
· Achieve a minimum level of daily calls, contacts, and other activity metrics
· Schedule and oversee the coordination of seminars, client events and due diligence meetings
· Work alongside of and mentor Internal Sales Associates
· Actively pursue Registered Investment Advisors and Broker Dealer Reps within the assigned territory (Western U.S.)
· Assist with managing Industry Events within the assigned territory
· Conduct product presentations in front of a large group and present web presentations and conduct Due Diligence Meetings both on and offsite
· Maintain an advanced understanding of the Financial Industry, FINRA, Broker Dealer and registered investment advisor relationships, and more specifically Walton's investment structures
· Comply with applicable FINRA, SEC and internal Walton Securities compliance requirements at all times
· Maintain familiarity with Walton Due Diligence and Project Specific presentations
· Perform other duties as assigned
Qualifications
· SIE, Series 7 or 22 and Series 63 licenses required.
· Minimum of 5 years of experience selling to Broker Dealer Reps and Registered Investment Advisors in the Western U.S.
· Experience selling Reg D offerings and/or DST offerings
· Customer relationship management (CRM) applications
· Ability and willingness to travel up to 75% of the time
· Demonstrated ability to meet sales objectives and goals
· Advanced level of relationship management and interpersonal skills and the ability to strategically and ethically leverage client relationships
· Possess and maintain strong market knowledge to provide comprehensive service to clients, develop new solutions, and construct compelling recommendations
· Familiarity with marketing and sales strategies and consumer psychology
· Professional, strategic, analytical, organizational, and interpersonal skills
· Proactive and performance driven
· Able to work under pressure in a fast-paced environment
· Ability to adapt easily to changing department needs and dynamics
· Proficiency required in Microsoft Office (Word, Outlook, PowerPoint, Excel 2007)
Why Walton
Competitive pay and benefits
Opportunities to grow and develop skills in multiple disciplines
Fun, energetic co-workers who share the same core values and strategies
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
We would like to thank all applicants for their interest in this position; however, only those selected for interviews will be contacted.
$130k-202k yearly est. 3d ago
Vice President Operations
Quail Construction
Operations vice president job in Phoenix, AZ
Quail Construction-proudly part of the Helix Traffic Solutions family-brings over 20 years of expertise in traffic control and restoration services, operating across Arizona and Nevada. What began as a small team has evolved into a trusted statewide provider, offering comprehensive solutions that include traffic control planning, flagging, asphalt and concrete restoration, custom signage, and equipment sales and rentals. Our fully integrated services ensure safe, efficient work zones and special events, while our unwavering commitment to integrity, excellence, and teamwork underpins everything we do.
VicePresidentOperations
Quail Construction currently has a VicePresident of Operations position available. To qualify you must have previously been a Branch Manager and/or possess managerial experience in Traffic Control and Permanent Sign Installation.
Duties and Responsibilities:
Oversee and lead branch managers in operations of Quail.
Build client relationships and develop strategies related to company policies and procedures.
Coordinate labor and equipment logistics between branches
Serve as a hands-on role in every aspect of construction management including completing projects by completion dates.
Ensure quality compliance
Facilitating discussions and problem solving at a branch and corporate level
Bidding projects
Meet and work closely with other executives
Analyze reports and financial statements
Other duties assigned by the General Manager of Quail.
Compensation Offered:
Salaried position ( $110,000- $130,000)
Eligible for health insurance after averaging 30 hours per week for 60 days
Eligible to participate in employer matching 401K and profit sharing
Discretionary Time Off and Holiday Pay per company policy - see Paid Leave Policy
Eligible for employer paid life insurance, benefit amount of $50,000 at no cost to employee
Eligible for additional supplemental life insurance, short and long term disability insurance
(employee paid)
Employee would receive company paid cell phone.
Employee would receive a company vehicle
$110k-130k yearly 2d ago
Director of RCM Operations
Women's Health Arizona 4.5
Operations vice president job in Phoenix, AZ
The Director of Revenue Cycle will be responsible for optimizing revenue capture, ensuring timely and accurate billing and collections, and maximizing reimbursement while maintaining compliance with regulatory requirements. The ideal candidate will have a strong background in revenue cycle management, excellent leadership skills, and a commitment to achieving financial excellence in healthcare.
Responsibilities:
Revenue Cycle Oversight: Provide strategic leadership and direction for the revenue cycle department, including billing, coding, collections, and accounts receivable management. Develop and implement policies, procedures, and best practices to optimize revenue cycle processes and improve financial performance. Monitor key performance indicators (KPIs), revenue metrics, and financial benchmarks to assess revenue cycle performance and identify opportunities for improvement.
Billing and Claims Management: Oversee the billing process, including charge capture, claims submission, and revenue recognition, to ensure accurate and timely billing of services rendered. Monitor claim denials, rejections, and appeals, and implement strategies to minimize claim errors and maximize clean claim submission rates. Ensure compliance with billing regulations, coding guidelines, and payer requirements to optimize reimbursement and minimize revenue leakage.
Accounts Receivable Management: Manage accounts receivable processes, including payment posting, denial management, and accounts receivable follow-up, to reduce outstanding balances and improve cash flow. Analyze accounts receivable aging reports, identify trends, and implement strategies to reduce days in accounts receivable and optimize collections.
Revenue Integrity and Compliance: Ensure compliance with healthcare regulations, billing standards, and payer policies related to revenue cycle management, including HIPAA, CMS, and other regulatory requirements. Conduct regular audits and reviews of revenue cycle processes, documentation, and coding practices to ensure accuracy, completeness, and compliance.
Financial Analysis and Reporting: Generate and analyze financial reports, revenue cycle performance metrics, and key performance indicators (KPIs) to monitor financial performance, identify trends, and support decision-making. Prepare and present revenue cycle performance reports, variance analyses, and recommendations to senior leadership and stakeholders.
Staff Leadership and Development: Lead and develop the revenue cycle team, providing guidance, training, and support to ensure a high level of performance, productivity, and professionalism. Foster a culture of accountability, collaboration, and continuous improvement within the revenue cycle department.
Requirements
Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field required; Master's degree preferred.
Minimum of 7-10 years of progressive experience in revenue cycle management, with at least 3-5 years in a leadership or managerial role.
Must have Athena collector background and experience.
Coding experience.
Strong knowledge of revenue cycle processes, healthcare billing regulations, coding guidelines, and payer reimbursement methodologies.
Experience with healthcare revenue cycle software systems (e.g., Epic, Cerner, Meditech) and financial reporting tools.
Excellent analytical, problem-solving, and decision-making skills.
Strong leadership, including past team management of both internal and external third-party teams.
Successful experience with change management, and the ability to work both high level strategically and drive tactically to cover support with billing and coding.
Effective communication, interpersonal, and negotiation skills.
Demonstrated ability to drive process improvements, optimize revenue performance, and achieve financial goals.
Athena reporting experience and experience in women's healthcare preferred but not required.
$84k-124k yearly est. 5d ago
Director of Asset Management
Prismhr 3.5
Operations vice president job in Phoenix, AZ
🎯 Director of Asset Management - Commercial Real Estate Credit
The Opportunity: Lead Credit Performance & Workout Strategy
A leading private equity real estate firm is seeking a decisive, credit-first leader to join its high-performance, entrepreneurial team in Phoenix as the Director of Asset Management.
This is a critical, hands-on leadership role overseeing the performance of the firm's commercial real estate credit platform, specifically managing a portfolio of transitional and bridge loans. You will be the central figure responsible for identifying early risk indicators, driving proactive borrower engagement, and executing complex workout and REO resolution strategies.
If you thrive where speed, expert judgment, and precision are paramount-and you are fluent in complex loan structures and risk management-this is your chance to drive meaningful outcomes for investors.
Key Responsibilities & Impact:
Portfolio Management & Risk: Manage and monitor a portfolio of commercial bridge and structured loans, identifying early risk indicators and implementing timely corrective actions.
Workout Execution: Direct high-stakes workout strategies for underperforming or defaulted assets, including restructures, deed-in-lieu, foreclosure, and active REO management.
Cross-Functional Leadership: Partner with legal, servicing, accounting, and investment teams to streamline decision-making, coordinate external counsel, receivers, and maximize recovery.
Reporting & Analytics: Drive real-time visibility and reporting accuracy through robust KPI tracking, cash flow analysis, and performance dashboards.
Origination Feedback: Provide actionable feedback loops to credit and underwriting teams to strengthen new loan origination discipline.
What Defines Success (Performance Profile):
Experience: 8+ years in commercial real estate asset management on the credit side (lender, debt fund, or special servicer experience is ideal).
Expertise: Proven experience handling loan restructures, defaults, and REO processes. Strong understanding of bridge lending and CRE loan documentation.
Mindset: A credit-first thinker and a calm problem-solver who thrives in "messy" workout situations.
Technical Skill: Advanced Excel and portfolio analysis skills (Power BI and Argus experience preferred).
Education: Bachelor's degree in Finance, Real Estate, or related field (MBA or CFA a plus).
Compensation & Culture:
Compensation: Competitive base salary and performance-based bonus structure.
Premium Benefits: Enjoy an Unlimited Vacation Policy, Medical insurance, and a 401(k) plan with a company match.
Culture: Join a collaborative, ego-free, and professional environment where leadership is accessible daily. The team is committed to continuous improvement, integrity, and operational excellence.
We are seeking candidates who desire to work on-site in Phoenix, AZ, and contribute actively to a high-performance, entrepreneurial culture.
$137k-210k yearly est. 4d ago
COO
The Sack Company 4.0
Operations vice president job in Phoenix, AZ
Detail of Responsibilities
Reporting to the CEO and management team, the Chief Operating Officer will oversee a construction operations team. The COO will provide leadership, management, and vision to ensure that the company delivers exceptional operational outcomes to meet agreed upon growth objectives.
Specific Responsibilities & Key Deliverables:
Oversee Corporate P&L
Drive quality and profitability to meet or exceed company objectives
Create clarity of roles and full accountability for performance of the business in terms of top line growth and efficiency (earnings) that are sufficiently predictive to enable near real-time intervention into problem areas
Assess organizational structure and recommend changes for optimization and efficiency
Develop appropriate KPI's to measure and predict performance top line growth, efficiency, etc.
Lead operations by example, encouraging company's culture and directing any changes as agreed to in conjunction with CEO.
Investigate, approve and implement broadened scope of operations and revenue streams with CEO approval. Potential areas of development include service, millwright and expansion of existing trades.
Work with CFO to assist the Senior Managers to develop, and then meet the annual earned revenue plan.
Review and approve all estimates.
Conduct project review meetings daily, weekly or monthly as necessary to evaluate health of projects in accordance with schedule and estimates and remedy emerging problems.
Support leadership team members (project management, estimating, purchasing, sales, finance, special projects, service, design and others) for the greater good of the firm's overall success. Act as final resolution to any unsolved problems or intercompany disagreements.
Conducts monthly project reviews, in conjunction with the financial team, of all projects, for any variance in individual project objectives (customer satisfaction, schedule, cost, customer satisfaction, staffing issues) and the Project Manager updates forecasts accordingly.
Partner with senior leadership team to evaluate current strategies of organization to ensure continued growth and success
Continually drive innovation within operations
Champion the recruiting, selecting, orientating, training, coaching and disciplining of the operations team as needed
Champion company BIM coordination, Lean and Prefabrication initiatives
Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
Oversee Direct Reports:
Oversee labor pool through labor managers.
Oversee the delivery of all planning work.
Oversee monthly reporting on all changes from previous forecasted objectives.
Oversee any subcontract procurement and management through the Project Managers.
Oversee the delivery of commissioning services through the appropriate channels.
In conjunction with financial managers, oversee the cash management of projects to ensure positive working capital.
Oversee project safety plans through the project managers, labor managers and Safety Manager.
Oversee proactive tool management through shop manager or labor managers.
Oversee warranty accounts when necessary.
Final approval of all labor and shop issues.
FUNCTIONAL skills/experience needed:
Field services leadership experience (distributed team)
Operations team leadership
Proven experience in process strategy and implementation
Organizational assessment and strategy
KPI development and management
Experience working in highly complex organizations
Recruitment, selection and on-boarding/training
INDUSTRY Experience: Construction Services
Commercial and Industrial new construction
Non-Residential (commercial) construction
Industrial Plant and Equipment Relocations
Specific specialty contracting: Mechanical, Electrical, Plumbing, Millwright & Rigging
STAGE of Company Experience
Emerging/growth phase of company development & rapid revenue growth, $50-$150M+
MANAGEMENT & Leadership Experience
Experience reporting to CEO/President in past
Experience leading construction professionals
Successful history meeting and exceeding KPI's and key metrics for organizations
Passion for and prior history of creating high performing teams
“Player-coach” approach to management/leadership
Defined by others as smart, capable, hands-on, energetic, and someone who possess a strong entrepreneurial spirit
Building scalable management processes without suffocating innovation/speed
GENERAL
Finally, this individual should have as many as possible of the traits required to succeed in this leadership position:
High levels of intelligence, analytical strength and conceptual ability.
The ability, and willingness, to set and communicate high standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals' capabilities and development needs, and the combination of firmness and likability that all good leaders possess.
Decisiveness when necessary, coupled with a willingness to seek input and build consensus as much as possible.
Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.
Outstanding planning and organization skills.
Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.
A sense of ownership, not just of his or her own work, or that of their department, but a sense of ownership for the company as a whole.
Demonstrated success as a people leader, including the ability to set and gain buy-in for strategic direction and vision, attract, hire, retain, and develop high performing teams, and establish an engaging culture of accountability, quality, and customer focus.
Demonstrate professional behavior and actions consistent with the companies values
$84k-130k yearly est. 4d ago
Operations Executive
Clayco 4.4
Operations vice president job in Phoenix, AZ
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
As an Operations Executive, you will play a pivotal role in overseeing and driving the successful execution of design-build projects. Serving as the primary point of contact for clients, project teams, and design departments, you will ensure that projects are completed on time, within budget, and to the highest standards of quality. You will work closely with marketing, pre-construction services, business unit leaders, and operations to manage project phases including scheduling, subcontractor buyout, cost control, and project closeout. Additionally, you will mentor and manage Project Managers and Engineers, ensuring team success and project excellence.
The Specifics of the Role
Oversee a large-scale project 500M-1B in value, or multiple projects.
Serve as the single point of contact for clients, design teams, and project staff, ensuring seamless communication and execution.
Lead and coordinate project phases from planning to closeout, ensuring quality and timely delivery.
Develop detailed project contract status reports and project site logistics plans.
Oversee pay request processes, monitor project costs, and track job cost reports.
Analyze and forecast quarterly total cost projections and labor costs.
Ensure timely procurement of materials and equipment while monitoring subcontractor buyouts.
Collaborate with Preconstruction services to oversee the bidding process.
Ensure compliance with safety, EEO, and Affirmative Action program requirements.
Lead quality processes and monitor project training and development programs.
Manage the project closeout process, ensuring adherence to schedules and final deliverables.
Assist in tracking back charges, change orders, and budget adjustments.
Mentor and manage project teams, fostering collaboration, problem-solving, and innovation.
Lead through change, build consensus, and motivate teams to achieve goals.
Requirements
Bachelor's degree in Construction Management, Engineering, or a related field.
20-25 years of experience in construction project management.
Strong knowledge of construction principles and practices with a proven track record of managing large-scale projects.
Excellent leadership and team management skills, with experience mentoring and developing talent.
Strong problem-solving abilities and adaptability when dealing with various stakeholders.
Entrepreneurial mindset with the ability to work both independently and collaboratively.
Proficiency in leading project teams, managing subcontracts, and handling subcontractor relations.
Familiarity with safety protocols, EEO requirements, and quality control standards.
Ability to physically navigate job sites, including climbing ladders and multi-floor scaffolding.
Able to lift up to 50 lbs.
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
$112k-156k yearly est. 5d ago
Senior Operations Manager - Tolling
Prepass
Operations vice president job in Phoenix, AZ
PrePass is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates-creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day.
That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
About the Role
The Senior Operations Manager provides strategic leadership and operational oversight across the company's nationwide tolling operations supporting commercial trucking fleets. This role ensures coordinated, accurate, and efficient processing across Business Operations, Violations Processing & Payments, and Quality Assurance/Analytics. The Senior Operations Manager drives operational excellence, aligns teams with client and toll agency requirements, and ensures accuracy across toll transactions, disputes, and violation processing. This position requires deep understanding of data verification and the operational complexities of large-scale commercial fleet toll processing. This is a hybrid role based out of our downtown Phoenix office.
Essential Responsibilities
Department Leadership & Strategy
Provide high-level direction and cross-functional oversight for Business Operations, Violations/Payments, and QA/Analytics teams.
Partner with department managers to set strategic priorities, performance goals, and service standards aligned with client SLAs and toll agency expectations.
Lead operational governance and performance review cadences to support accountability and continuous improvement.
Serve as the senior escalation point for operational issues, data integrity challenges, and interdepartmental dependencies.
Collaborate with executive leadership to support organizational scaling, process modernization, and automation initiatives.
Partner with Finance and Compliance on reconciliation and audit readiness to maintain end-to-end transparency and accountability.
Business Operations Oversight
(Includes Account Maintenance, Research, Toll Transaction Disputes, GPS Verification, QA, and Analytics)
Provide strategic leadership and oversight to the Business Operations Manager to ensure accurate execution of all toll transaction-related processes.
Govern and support operational workflows, including:
Account Maintenance: Oversee manual account updates and exceptions when automation cannot apply, ensuring compliance and accuracy.
Toll Transaction Research: Support resolution of transaction discrepancies, data mismatches, and tolling anomalies in coordination with partner agencies.
Toll Transaction Disputes: Oversee dispute resolution processes requiring toll agency interaction, ensuring timely and well-documented outcomes.
GPS Verification: Ensure systems and processes accurately validate toll transactions using GPS and related trip data.
Quality Assurance & Analytics: Direct QA and analytics functions to monitor accuracy, SLA adherence, and operational efficiency across all tolling workflows.
Partner with IT and Product teams to enhance data automation, reduce manual handling, and strengthen exception management.
Review key performance metrics and operational dashboards to support continuous improvement and accuracy.
Violations & Payments Oversight
Provide strategic support and performance oversight to the Violations Manager, who leads day-to-day violation processing and payment workflows.
Ensure violation processing and payment posting are accurate, timely, and compliant with toll agency standards and internal SLAs.
Monitor performance reports and operational KPIs to ensure efficiency, quality, and consistency across all violation-related functions.
Support the Violations Manager with process reviews, capacity planning, and system optimization initiatives.
Quality, Metrics & Reporting Governance
Oversee enterprise-wide operational metrics, dashboards, and performance reporting across all tolling functions.
Lead QA and Analytics teams in generating insights that improve accuracy, throughput, and customer satisfaction.
Use data-driven analysis to identify performance gaps, root causes, and opportunities for process improvement.
Present performance trends, forecasts, and action plans to senior leadership and key clients.
Promote a culture of transparency, accountability, and continuous improvement.
Leadership & Collaboration
Lead and mentor operational managers and analysts, fostering an environment of collaboration, ownership, and excellence.
Strengthen communication and alignment among Business Operations, Violations, QA, Finance, Client Services, and IT.
Encourage innovation, process documentation, and adoption of scalable best practices across all operational lanes.
Serve as a senior operational representative in client, toll agency, and executive business reviews.
Key Metrics for Success
Transaction accuracy and processing timeliness
Successful resolution of toll transaction disputes
Reduction in manual exceptions and exception aging
SLA and KPI achievement across all functional areas
QA audit pass rates and completion of improvement actions
Operational cost and throughput efficiency
Client satisfaction and operational transparency
Requirements
Required Qualifications
Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
3-5 years of progressive operations management experience, preferably within tolling, logistics, or transaction-based industries.
Proven experience managing managers and cross-functional operational teams.
Expertise in KPI development, performance governance, and data analytics (experience with Power BI, Tableau, or equivalent tools is a plus).
Excellent leadership, problem-solving, and communication skills.
Demonstrated success driving efficiency and automation initiatives in complex operational environments.
Core Competencies
Operational Leadership: Guides multiple specialized teams toward unified performance goals.
Analytical Acumen: Leverages data to monitor trends and drive proactive improvements.
Collaboration: Builds strong partnerships across internal departments and external agencies.
Strategic Oversight: Balances day-to-day performance management with long-term operational planning.
Process Improvement: Champions innovation and continuous workflow refinement (Six Sigma training is a plus).
Client & Agency Focus: Ensures consistent, transparent, and accurate service delivery for commercial fleet customers.
Benefits
How We Will Take Care of You
Robust benefit package that includes medical, dental, and vision that start on date of hire.
Paid Time Off, to include vacation, sick, holidays, and floating holidays.
Paid parental leave.
401(k) plan with employer match.
Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
Tuition Reimbursement Program.
Voluntary benefits, to include but not limited to Legal and Pet Discounts.
Employee Assistance Program (available at no cost to you).
Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees.
Community Give-Back initiatives.
Culture that focuses on employee development initiatives.
Company-wide bonus and commission plans.
Join Us
At PrePass, our mission drives us.
We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values.
Ready to help move the transportation industry forward? Join us and let's drive progress-together.
$97k-145k yearly est. 8d ago
Managing Director (Informatica Cloud Data Governance)
Paradigm Technology 4.2
Operations vice president job in Phoenix, AZ
Managing Director (Informatica Cloud Data Governance)
About Paradigm - Intelligence Amplified
Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference.
Summary:
We are seeking a Managing Director to lead and enhance Informatica Cloud Data Governance capabilities across a Financial Services organization
The Managing Director should be able to design, fix, and scale an enterprise data governance operating model, remediate and structure Informatica Cloud Data Governance & Catalog (CDGC), stand up and grow an operational steward network, as well as prove governance value through measurable KPIs and ROI use cases in complex environments, including Financial Services organizations
Candidates must have 5+ years of experience with taking the lead and running a Data Governance program as a Director or Program Leader
The ideal candidate will have a strong background in Cloud Data Governance solutions, preferably with specific expertise in Informatica CDGC
Experience in Data/Information Management Consulting, Banking, or Financial Services is preferred
This position is Remote, with occasional travel
Responsibilities:
The Managing Director will lead data governance operationalization programs, end-to-end, with a strong focus on Informatica CDGC remediation and scale, operating model design, as well as measurable value realization
This role is ideal for a senior leader who has personally taken complex governance programs from “stuck” to “running at scale” in large enterprises, and who is comfortable working deep in the details (catalog structure, subdomains, KPIs, steward network) while engaging credibly with executives
You will be accountable for shaping and delivering multi-bundle roadmaps (Foundation & Operational Readiness, Operational Governance at Scale, Governance as a Platform), including, timelines, team structure, stakeholder engagement, and success measures
Strategic Leadership & Program Ownership
Own the strategy and delivery of multi-phase data governance programs (6-36 months), from assessment through self-sufficient operating model, for clients with complex domain landscapes
Translate high-level governance ambitions into pragmatic bundles and roadmaps (e.g., Foundation & Operational Readiness, Governance at Scale, Governance as a Platform) with clear success criteria and milestones
Advise C-level and senior stakeholders on tradeoffs between accelerated and realistic timelines (e.g., “3x factor” environments), resourcing models, and scope management for governance transformations
Lead business development for governance-focused engagements: shape problem statements, structure proposals, estimate bundles, and present credible delivery plans that align to client culture and pace
Client Engagement & Delivery Excellence
Lead large-scale governance operationalization programs, typically spanning 9-10 major domains and dozens of subdomains, across multiple workstreams (people, process, CDGC, KPIs, culture)
Design and implement data governance operating models that can expand from tens to 75-100+ active stewards, including role design, RACI, escalation paths, and integration with product/data lifecycle
Direct comprehensive assessments of current-state governance (people, process, technology) and synthesize findings into a prioritized remediation roadmap for catalog, operating model, and culture
Oversee design and rollout of data certification processes that move organizations from “no trustworthy data” to hundreds of certified assets with visible quality scores
Establish and manage governance KPIs and ROI cases (e.g., reduction in time to find data, cost avoidance, risk mitigation, efficiency gains), ensuring governance value is transparent, quantified, and communicated
Cloud Data Governance & Catalog (CDGC), Remediation, Structure, and Adoption
Lead Informatica CDGC remediation: reorganize cluttered catalogs into clean, intuitive taxonomies aligned to business domains and subdomains as well as rationalize custom workarounds
Define and implement domain/subdomain structures, term hierarchies, and usage patterns which can make 2,500-10,000+ terms observable, searchable, and usable for non-technical users
Design and activate CDGC policies, workflows, and controls for stewardship, approvals, as well as certification, ensuring alignment with broader governance policies and standards
Drive enterprise-wide adoption of CDGC, including user segmentation, training programs, coaching for business stewards, and ongoing support to increase logins as well as active usage across domains
Steward Network, Culture, and Change
Build and operationalize a “core network” of 25-35 stewards for foundation phases, expanding to 75-100+ stewards at scale across all major domains
Develop role profiles, onboarding plans, training curricula, and playbooks for operational stewards, including expectations for issue management, certification, and engagement with CDGC
Partner with governance leadership and communications teams to shift perception of governance from optional/overhead to essential business enabler, using success stories and ROI artifacts
Practice Development & Team Leadership
Shape Paradigm's market positioning for data governance and CDGC enablement, including reusable bundle structures, POVs, and accelerators based on programs involving complex environments, including Financial Services organizations
Mentor managers and senior consultants, building delivery capability in assessments, operating model design, CDGC implementation, stewardship training, and KPI definition
Lead internal knowledge development around governance value metrics, certification patterns, and catalog design standards that can be applied across clients
Required Qualifications:
12+ years of Data/Information Management Consulting experience, with at least 5-7+ years leading Data Governance programs as a Director or Program Leader
Demonstrated experience with turning underperforming governance programs (e.g., low adoption, cluttered catalog, limited domains covered) into structured, scalable capabilities showing clear KPIs and ROI
Deep, hands-on expertise with Enterprise Data Governance frameworks and operating models, including domain structures, stewardship networks, escalation models, and integration with delivery lifecycle
Proven success leading Informatica Cloud Data Governance & Catalog (CDGC), or similar catalog /governance platform implementations at scale (2,500-10,000+ terms), including remediation, taxonomy design, and adoption strategies
Track record designing and running multi-wave domain expansion roadmaps (e.g., 3-4 high-priority domains, 3-4 mid-tier domains, remaining domains) with steward growth from dozens to 75-100+
Experience with defining and tracking governance KPIs and ROI use cases, such as time-to-find-data reduction, data quality improvements, risk reduction, and efficiency gains
Strong consulting fundamentals: structured problem solving, clear synthesis, compelling storytelling, and executive presence with senior stakeholders in large, complex organizations
Demonstrated ability to operate in “slow” or complex cultures (e.g., “3x factor” environments) while maintaining momentum, managing expectations, and sequencing quick wins versus structural fixes
Exceptional communication skills, including simplifying technical governance topics for business audiences as well as facilitating alignment across strategy, technical, and operational teams
Bachelor's Degree in a relevant field (e.g., Information Systems, Computer Science, Business, Data Management)
Preferred Qualifications:
Experience with leading governance programs in large, federated enterprises with many domains and subdomains, ideally in Banking, Financial Services, Manufacturing, Automotive, or comparable complex ecosystems
Hands-on leadership of Informatica CDGC implementations (or equivalent), including configuration, workflow design, integration with data platforms, and stewardship onboarding
Strong familiarity with Data Management frameworks (e.g., DAMA DMBOK, DCAM, CDMC) and the ability to apply them pragmatically to operational governance programs
Experience with quantifying and communicating governance value through structured ROI case studies and KPI dashboards for senior stakeholders and boards
Background in Data Quality, Metadata Management, and Data Catalog tools, with exposure to cloud data platforms and analytics environments where governed data is consumed
Why Join Paradigm
At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm.
Learn more at ********************
Policy Disclosure:
Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.
$122k-194k yearly est. 5d ago
Global Operations Customer Service
Medaire 4.0
Operations vice president job in Phoenix, AZ
This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need.
Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists.
Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients.
Required Work Experience
1 - 2 years of experience in logistics and customer service is required.
Experience working in logistics, travel, and/or healthcare sector is desirable·
Experience in a phone-based or call center environment is desirable.
Experience working in a fast-paced, demanding environment.
If interested, please apply Submit application for International Operations Specialist Trainee
$39k-61k yearly est. 2d ago
VP of Accounting
McBride Executive Search
Operations vice president job in Chandler, AZ
VicePresident of Accounting (CAO)
Reports To: Chief Financial Officer
About the Opportunity
Join a dynamic, publicly traded multi-location organization as VicePresident of Accounting. This company, a leader in their industry, generates approximately $1 billion in annual revenue across multiple locations, serving customers in the specialty consumer products.
We're seeking a strategic accounting leader to drive enterprise-wide transformation while ensuring the integrity and modernization of the accounting infrastructure. This is an exceptional opportunity to partner directly with the CFO as a key member of the finance leadership team, owning day-to-day accounting execution and governance across the enterprise.
Lead Accounting Operations
You'll oversee all corporate and financial reporting functions, initially leading the Corporate Accounting and Consolidations group with future expansion into operational accounting and Tax. You'll establish standardized accounting policies across all locations while supporting the centralization of accounting functions into the corporate office.
Drive Transformation & Innovation
Spearhead enterprise-wide initiatives focused on centralization, standardization, and automation. You'll modernize accounting systems, ERP platforms, and close automation tools while redesigning monthly close processes to enhance speed, accuracy, and visibility.
Ensure Compliance & Control
Own internal control over financial reporting (ICFR) and SOX compliance, ensuring adherence to U.S. GAAP and public company standards. You'll serve as the primary accounting advisor to executive leadership and the Audit Committee, partnering with the CFO on complex accounting judgments and disclosures.
Build High-Performing Teams
Develop and mentor a talented accounting organization capable of thriving in a public company environment. You'll establish clear roles and performance metrics while cultivating future accounting leaders through strong succession planning.
Support Strategic Initiatives
Provide oversight for SEC reporting, support earnings cycles and investor reporting, and own quarterly reviews and annual audits. Partner with IT, FP&A, Shared Services, and Accounting Operations to enable scalable financial systems that support growth and acquisitions.
Required Qualifications
Active CPA license
Bachelor's degree in Accounting or Finance (Master's degree preferred)
15+ years of progressive accounting leadership experience
Significant public company experience
Deep expertise in U.S. GAAP, internal controls, and SOX compliance
Proven track record leading accounting transformation and automation initiatives
Experience managing multi-location, inventory-intensive operations
Preferred Qualifications
Big 4 or national public accounting firm background
Experience with ERP implementations
Track record supporting M&A activity and post-acquisition integration
What Sets This Role Apart
The CFO is looking for someone who can quickly get up to speed and own the accounting function from the ground up. While the CFO serves as the Principal Accounting Officer, this role owns the day-to-day execution. You'll have the autonomy to drive meaningful change and the support to make a lasting impact on our organization's financial operations.
$102k-165k yearly est. 15d ago
General Manager/ VP
Iannarino Fullen Group
Operations vice president job in Chandler, AZ
Full job description
The VicePresident & General Manager (Site Operations) will provide strategic and operational leadership for our new large-scale compounding facility in Chandler, AZ. This role ensures the site achieves excellence in safety, quality, service, compliance, and financial performance while delivering an exceptional customer experience. The VP/GM will drive operational efficiency, foster a culture of continuous improvement, and lead transformational initiatives across the organization.
As a Designated Person for sterile and non-sterile compounding, this leader will maintain compliance with USP , , and standards and ensure adherence to all regulatory requirements (FDA, DEA, OSHA).
What you'll do:
Strategic Leadership: Define and execute short- and long-term operational strategies aligned with corporate goals.
Operational Excellence: Ensure safe, compliant, and efficient operations across multiple shifts, meeting production and quality targets.
Regulatory Compliance: Maintain full compliance with USP, FDA, DEA, OSHA, and internal SOPs.
Continuous Improvement: Drive Lean, Six Sigma, and automation initiatives to optimize processes and reduce costs.
Talent Development: Build a high-performing team through coaching, training, and succession planning.
Financial Management: Develop and manage budgets, monitor KPIs, and deliver cost-effective operations.
Cross-Functional Collaboration: Partner with planning, quality, engineering, and other functions to ensure seamless operations and customer satisfaction.
Facility & Equipment Management: Oversee maintenance, reliability, and engineering best practices for uninterrupted operations.
Who you are:
Deep knowledge of FDA-regulated environments; pharmacy experience preferred.
Proven ability to lead large-scale operations in a fast-paced, multi-shift environment.
Strong leadership, communication, and change management skills.
Expertise in Lean, Six Sigma, and operational excellence methodologies.
Financial acumen and experience managing complex budgets.
Proficiency with ERP, CMMS, QMS systems and Microsoft Office Suite.
Ability to navigate the facility and engage with teams on the floor.
Manual dexterity for computer and office equipment use.
What you've done:
15+ years of leadership experience in FDA-regulated operations.
Bachelor's degree required; Master's preferred.
Lean/Six Sigma certification and demonstrated implementation success.
Project management expertise with a track record of delivering major initiatives.
What's in it For You:
A comprehensive benefits package that includes health, dental, and flexible spending accounts
401(k) retirement plan with a generous company contribution to help you save for the future
Company Paid Life and disability insurance
Access to voluntary insurance options
A generous paid time off program that increases every year
Tuition reimbursement
Opportunity for growth - We believe in promoting from within and do so through our internal job posting program! Our Target Compensation Range for this position is starting at a $200,000 + base annual salary commensurate with the individual's experience and qualifications.
$200k yearly 2d ago
Operations Officer
5Ivetech Recruitment
Operations vice president job in Phoenix, AZ
Operations Officer/ Trade Support/ Junior COO in Cryptocurrency We are working with a Global Cryptocurrency company based in PHOENIX, Arizona who are looking to hire an experienced individual to assist the Chief Operations Officer (COO) and the Operations Officer in the UK during and outside London business hours. They will be expected to run, operate and oversee the Exchange's activities to a high standard.
Responsibilities:
Assisting the OO (UK) in discharging their responsibilities to the COO.
Responsible for providing content management system (CMS) reports to the COO.
Reporting any issues arising during regional hours to the COO.
Lead, drive and assist in all Project Management (PM) tasks, regional or global, as assigned by the COO.
Set user access permissions, rights and authorisation in company's in-house systems on behalf of the COO, CISO or CTO for required personnel.
Maintain, update and review the operations Risk Management Framework (RMF) on behalf of the COO.
Assist the Chief Technology Officer (CTO) on any required matters.
Monitoring other exchanges and crypto-related websites for, amongst other things, initial coin offerings, initial exchange offerings, policy/regulatory developments, whitepaper publications and information security notifications and logging these on the Regulatory Developments Register (RDR).
Required experience and skillset:
MSc Degree in a relevant area.
Previous experience in a financial field supporting exchange technical aspects.
Previous experience of working in an exchange offering fixed-income, currencies and commodities (FICC), foreign exchange (FX), equities or cryptocurrency products.
Advanced Microsoft (MS) Excel skills. You should be able to present data through Pivot Tables, Pivot Charts and other relevant visual formats/materials (e.g. graphs).
Conceptualised understanding of how an exchange functions and operates.
Previous experience of producing CMS for FX or Cryptocurrency practice, and can provide reports using data gathering from multiple sources (internal and external).
This is an exceptional opportunity for someone who has previously worked in a Trading/Crypto/Stock trading/fixed income environment who wants to fast track their career to new levels
Seniority Level
Mid-Senior level
Industry
Financial Services
Employment Type
Full-time
Job Functions
Finance
Administrative
General
Required Skills:
• Logging
• Content Management
• Information Security
• Publications
• Operations
• Cantonese
• Excel
• Financial Services
• Management System
• Trading
• Mandarin
• Risk Management
• MS Excel
• Availability
• reporting
• Security
• Materials
• Project Management
• Finance
• Business
• Management
Salary Package:
$ 50,000.00 - 150,000.00 (US Dollar)
$29k-63k yearly est. 5d ago
Operations Project Manager
Next Phase Enterprises
Operations vice president job in Phoenix, AZ
We're looking for exceptional Project Managers to join the Next Phase team. We strive for excellence in the service we provide and in the care we take of our people. We're seeking a self governing, proactive, Project Manager with a flexible, ‘can-do' disposition. Think you're the right fit? Apply with your resume; we'd love to connect.
Job Summary
The Project Manager works with internal sales, suppliers, and retailers to develop relationships and products for retail packaged goods. They are responsible for managing both internal and external processes from product ideation through development, authorization, and launch. This role ensures timely execution of tasks, effective communication, and coordination across departments and stakeholders.
Key Responsibilities
Collect and enter data into platforms such as Item 360, QMS, 1WS, Prospec, Arc, and internal databases.
Assign and manage tasks using Asana checklists.
Review artwork proofs against specifications, typically in 2-3 rounds.
Participate in weekly status meetings with suppliers and sales teams.
Attend and contribute to internal meetings and conference calls.
Monitor dotcom activity including availability and content scores; collaborate with Marketing and Suppliers to update and approve content.
Prepare and participate in line reviews and new item presentations.
Support ideation and development activities including data entry and presentation creation.
Conduct production case reviews monthly for 2-8 SKUs.
Coordinate support and sample requests, and manage shipment logistics.
Implement and track customer regulatory initiatives.
Onboard new vendors and retailers as needed.
Communicate effectively with internal teams, suppliers, and buyers/product developers.
Respond to emails and correspondence promptly.
Follow up on tasks via Asana, email, or calendar.
Maintain accurate documentation and records for retail items.
Education & Experience
Required: High school diploma or GED
Preferred: Associate or Bachelor's degree or equivalent
Knowledge, Skills, & Abilities
Proficiency in Microsoft Office and typing.
Strong work ethic and tenure at previous companies.
Experience in data entry, client/account management, and project/event management.
Ability to multitask and pivot quickly.
Excellent attention to detail.
Self-directed, driven, ambitious, and enthusiastic.
3-5 years of relevant experience preferred.
Familiarity with Asana and other task management tools.
Strong interpersonal and communication skills across various contact levels.
$71k-103k yearly est. 5d ago
Nonprofit Operations Director
Project C.U.R.E 4.1
Operations vice president job in Phoenix, AZ
Each C.U.R.E. Community is led by a Nonprofit Operations Director. The primary function of the Operations Director is to recruit, develop and support a team of volunteer leaders, and to oversee the successful management of the transportation, processing and shipping of life saving medical supplies and equipment to the poorest people in the world.
Location:
Project C.U.R.E. Distribution Center
3701 W Cambridge Ave
Phoenix, AZ 85009
Responsibilities:
The most important element of this position is the ability to recruit and train individuals who can take responsibility to do the work of Project C.U.R.E. The Operations Director must build a team of key volunteers to lead hundreds of other volunteers each month.
The Operations Director is ultimately responsible for the areas of
Procurement & Transportation - collecting the medical donations;
Inspection & Repair - checking the equipment and repair malfunctioning items;
Processing & Sorting - checking quality of supplies, sorting into categories;
Inventory & Warehousing - maintaining the supplies and equipment in the warehouse;
Packing & Shipping - loading the containers.
The scope of the job is too big for one person to perform without significant assistance from a team of active, involved volunteers.
A significant amount of the Operations Director's time will be spent interacting with organizations to recruit volunteers, the recognition of volunteer's leadership potential, conducting regularly scheduled training sessions and team meetings, and assessing volunteer effectiveness. The Operations Director is the one to motivate and appreciate the volunteers for their efforts.
The Operations Director is the primary “face” of Project C.U.R.E. with gift-in-kind donors, and must maintain a relationship with hospitals, clinics, doctor's offices, wholesale sellers and local manufacturers who give medical supplies and equipment. In addition, the Operations Director is responsible for seeking in-kind donations of other materials and equipment for the successful functioning of the warehouse.
The Operations Director maintains an effective working relationship with the staff at the International Headquarters and the Operations Directors in the other C.U.R.E. Communities by participating in bi-weekly conference calls, sharing “best practices,” attending semi-annual Town Hall meetings. And the Operations Director ensures that key metrics are collected, and reports are sent to International Headquarters on a timely basis.
The Operations Director must ensure that the warehouse is a safe place for visitors, staff and volunteers. Additionally, the Operations Director schedules and executes the necessary maintenance on the trucks and equipment and notifies the right people about issues with the warehouse building.
The Operations Director must preferably have knowledge of warehouse operations including inventory management, procurement, logistics and processing.
Qualifications:
The Operations Director must demonstrate alignment with Project C.U.R.E.'s mission and be passionate about addressing health care inequalities in the developing world in a sustainable manner. The ideal candidate for the position:
Is qualified: Holds a bachelor's degree and has at least three to five years of volunteer development or other leadership training.
Understands the task: Has a working knowledge of recruiting and training volunteers and how they can be motivated to high performance, and understands the flow of materials through the warehouse.
Has a Proven Track Record: Recruits, inspires and leads volunteers, mentees and interns to achieve goals within the context of building a “performance culture.” Is accessible to volunteers and associates at all levels, interacting consistently, openly and honestly to assure everyone is treated with dignity and respect. You must be able to demonstrate the ability to develop others.
Is a problem solver: Identifies, diagnoses and quickly resolves complex problems to improve results; is continuously pursuing innovation and process improvements to increase efficiencies and competitive advantage.
Is organized: Must be highly organized and have the ability to multi-task in a fast paced work environment, with a high degree of professionalism and integrity. The successful Operations Director has the ability to pay attention to detail.
Is teachable: Has an attitude of openness, is eager to learn new things, and does not get stuck in a repetitive pattern of doing the same things the same way for too long. Can quickly comprehend complex concepts and will accept instruction.
Is “bottom line” oriented: Is capable of securing in-kind donations, negotiating discounts and benefits with vendors and venues, and can meet budget and resource challenges.
Is a good person: Is a recognized leader that accepts feedback and continually looks for ways to develop themselves, and who maintains the highest ethical standards and values in order to represent Project C.U.R.E. well.
Works well with others: The successful candidate possesses excellent relationship management and interpersonal skills; the ability to work effectively with donors, volunteers, staff and interns; displays mature judgment, superior diplomatic skills.
Is an effective communicator: Can demonstrate effective communication skills including writing, interpersonal communication and public speaking skills and is good at listening.
Is goal oriented: Manages to Key Performance Indicators, including setting revenue and expense goals/objectives for each event, monitoring performance and reporting results; is a “self-starter” who is internally motivated and does not require significant supervision.
Is motivated: Has an obvious passion and enthusiasm for saving lives and strengthening health care systems in the developing world with an attitude of never giving up or accepting “no” for an answer.
Reports To: The Phoenix Operations Director reports to the National Director of Operations.
Compensation and Benefits: This position offers competitive compensation commensurate with experience, including health insurance, paid vacation, holidays, and a 403(b) plan. The salary range is $70,000 - $80,000.
About Us: Healthcare in many developing countries is a global crisis. The severe lack of healthcare disrupts social and economic stability in almost every developing nation. Disease causes nine-out-of-ten preventable deaths in developing nations among children and adults. Millions of children under the age of five die each year from preventable disease, and more than 70% of these deaths occur from pneumonia, diarrhea, measles, malaria and malnutrition.
Founded in 1987, Project C.U.R.E. (******************** has grown to be the largest organization in the world delivering 180 forty-foot ocean freight cargo containers of donated medical supplies and equipment each year. Each project begins with an onsite Needs Assessment to ensure that Project C.U.R.E. delivers the right items to the right people. Project C.U.R.E. has delivered medical relief in 133 countries. In addition, Project C.U.R.E. conducts C.U.R.E. Clinics, Helping Babies Breathe trainings, bio-technical trainings to approximately 300 hospitals and health care clinics in 40 developing nations.
On average, the value of a Project C.U.R.E. Cargo container is worth $450,000, providing an amazing 20-to-1 “return on investment.” Project C.U.R.E. operates Distribution Centers in Denver, Phoenix, Houston, Nashville, Philadelphia and Chicago where over 25,000 volunteers sort more than 26,000 types of non-perishable medical supplies and certify medical equipment for shipment abroad. Project C.U.R.E. also operates nine Collection Centers throughout the U.S. Project C.U.R.E. receives both new and quality used medical items from hundreds of hospitals throughout the United States and medical manufacturers, such as Stryker, Medline, Medtronic, Kimberly-Clark, Steris, and Hill-Rom.
Project C.U.R.E. operates on 3% administrative overhead and has earned numerous awards for being the industry leader in international medical donations. Project C.U.R.E. has been a Platinum organization by Guidestar and Charity Navigator and was ranked by Forbes magazine as one of the 20 most cost effective nonprofits in the United States.
$70k-80k yearly 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations vice president job in Apache Junction, AZ
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits
Salary Range: Hourly
$22.5-31 hourly 2d ago
Creative Operations & Project Manager
24 Seven Talent 4.5
Operations vice president job in Phoenix, AZ
Creative Project Manager (Retail / Print / Store Experience)
Hybrid 4 days/week onsite | Phoenix, AZ
Our client, a national retail organization, is seeking a Creative Project Manager to support a fast-paced internal Creative Team with a strong focus on the in-store experience, including store design, layout, signage, and product presentation. This role supports a high-volume creative environment and is well suited for a flexible, proactive project manager who thrives in ambiguity, adapts quickly to change, and brings structure to complex creative workflows. The Creative Project Manager will take ownership of key retail initiatives, including store signage and special projects such as developing comprehensive in-store standards and guidelines.
Key Responsibilities
Independently manage creative projects from concept through production and replenishment
Own store signage programs and special retail projects
Manage timelines, scopes, resources, documentation, and approvals
Partner closely with creative, marketing, operations, and external vendors
Oversee print production workflows, prototyping, sampling, and testing
Drive financial compliance through purchase orders and invoice approvals
Identify risks, resolve issues proactively, and adapt plans as priorities shift
Provide clear status reporting and stakeholder communication
Champion creative operations, process improvements, and best practices
Qualifications
10+ years of creative project management experience (agency or in-house)
Strong understanding of print production and retail creative processes
Experience managing complex, cross-functional creative projects
Proficiency with project management tools such as Workfront (preferred), Asana, Wrike, or Monday.com
Highly organized, detail-oriented, adaptable, and solutions-oriented
Strong communication and relationship-building skills
This is an opportunity to join a dynamic retail creative environment where priorities move quickly and strong project management is critical to success. Ideal candidates bring energy, flexibility, and a passion for creative operations in a high-impact setting.
$62k-84k yearly est. 1d ago
Proposal Operations Manager
SFE-Southwest Foodservice Excellence
Operations vice president job in Scottsdale, AZ
The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota.
Qualifications:
BS/BA in Marketing or Business Administration or work equivalent
Minimum of 3 year's sales or sales coordinating experience
Strong communication skills with the ability to work alongside all levels of the organization
Proficient in Sales Force
Proficient in Adobe InDesign
Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher
Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative.
Responsibilities:
Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners
Identify areas of improvement in the company and assist in creating and implementing solutions
Manage and track sales pipeline and create reports and dashboards through Sales Force
Manage Business Development Interns
Manage Business Development Coordinator
Complete and maintain accurate sales forecasts, data gathering and reports
Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines
Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library
Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment
Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
Track budget and expenses for tradeshows
Handle all sales administration duties in a timely and efficient manner
Perform any other duties as assigned by VP Sales and Senior Executives
Other duties, as assigned
We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
$53k-92k yearly est. 2d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Operations vice president job in Scottsdale, AZ
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
How much does an operations vice president earn in Glendale, AZ?
The average operations vice president in Glendale, AZ earns between $98,000 and $241,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.
Average operations vice president salary in Glendale, AZ
$153,000
What are the biggest employers of Operations Vice Presidents in Glendale, AZ?
The biggest employers of Operations Vice Presidents in Glendale, AZ are: