Senior Customer Operations Manager
Operations Vice President Job In Milwaukee, WI
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
Senior Manager, Plant Operations
Operations Vice President Job In Milwaukee, WI
Senior Manager, Plant Operations - Hybrid - Milwaukee, Wisconsin
🏭 Lead Operational Excellence - Oversee site leadership, logistics, and financial performance for a high-impact U.S. operation supporting industrial automation and electrification.
📦 Drive VFD Execution - Leverage deep experience in variable frequency drives (VFDs) to ensure quality, efficiency, and product delivery across the value chain.
📈 Shape GTM Strategy - Align operations and commercial execution with U.S. market growth goals, partnering cross-functionally to implement forward-looking GTM strategies.
Join a global industry leader at the forefront of electrification and automation. We're looking for a Senior Site Leader with 10+ years of experience to take full ownership of operational leadership, financial stewardship, and strategic execution at a key U.S. site. The ideal candidate has a strong background in VFD manufacturing or distribution, supply chain logistics, and site-level P&L responsibility.
You'll collaborate closely with business unit leaders, supply chain teams, and sales leadership to align operations with GTM priorities. Your ability to drive performance, manage complexity, and foster cross-functional collaboration will directly impact growth, customer satisfaction, and profitability.
What You'll Do:
Lead daily site operations including production, logistics, safety, quality, and continuous improvement
Own full-site financial performance including budgeting, forecasting, and cost management
Drive operational readiness for variable frequency drive (VFD) production, distribution, or service
Lead cross-functional execution across supply chain, engineering, and commercial teams
Translate U.S. GTM strategy into actionable site-level priorities and performance goals
Champion a culture of safety, accountability, and employee engagement
Develop and mentor a high-performing team while managing resource planning and growth
Serve as the primary liaison between site operations and executive leadership
What You Bring:
10+ years of experience in operations, site leadership, or plant/general management roles
Strong background in industrial products, ideally in VFDs or related motion control technologies
Proven success managing logistics, warehousing, or distribution functions
Financial fluency with P&L ownership and experience in cost control, capital planning, and forecasting
Strategic thinking with the ability to implement go-to-market (GTM) initiatives at the operational level
Excellent leadership and communication skills across technical and non-technical teams
Ability to lead transformation, drive metrics-based decisions, and deliver results in a matrixed organization
Operations Manager - Precast
Operations Vice President Job In Milwaukee, WI
Job Title: Operations Manager
Reports to: General Manager
Direct Reports: Plant Manager, Yard Manager, Quality Control Manager
SUMMARY: The Operations Manager is responsible for ensuring effective management and efficiency of the following areas: Plant Production, Yard Operations, Patching, Shipping/Dispatch, Inventory, Incidental purchasing, Quality Control, Equipment and Facility Maintenance/Repair, Mold Shop, and Safety. All areas are managed at a high level, focusing on efficiency, and achieving a low cost, profitable operation. The ability to drive a culture of quality and high performance is a key function of this position. As part of the management team, works collaboratively with all departments to build a strong and high-performance team. Works effectively as a mentor and coach, sharing knowledge and information to steadily advance the skills of the workforce and drive the business forward. Leadership, teamwork, and cooperation are critical competencies necessary for success in this position.
ESSENTIAL FUNTIONS AND ACCOUNTABILITIES:
YARD OPERATIONS: Oversees all Yard Operations through the Yard Manager, who has full responsibility and ownership for all Yard activity. Yard is well organized, efficient, and safe.
SHIPPING / DISPATCH: Oversees through the Plant Manager, who has full responsibility and ownership for all shipping and dispatch activity, ensuring all is managed in a cost-efficient manner with on-time deliveries.
INVENTORY/PURCHASING: Oversees through the Plant Manager, who has full responsibility and ownership of all activity. In addition, ensures the flow, accuracy, and timely ordering of indirect inventory items and setting targeted levels and re-order points.
QUALITY CONTROL: Oversees and works closely with the Quality Control Department to ensure all standards are met and procedures and policies are followed, resulting in the production of high quality architectural precast concrete products. Drives quality to ensure that Stonecast is at the highest level of architectural producers.
PRODUCTION: Oversees Plant Production to ensure all production, mold shop, and other plant activities are run efficiently, creating a team-oriented and quality mindset among the crew.
MAINTENANCE / FACILITY: Oversees through the Yard Manager, who has overall responsibility to ensure that facility and equipment maintenance and/or repair of company equipment and property are maintained on an ongoing and scheduled basis. All tasks are completed in a quality, safe, and timely manner, and ensures that costs of parts and repairs are negotiated for best pricing.
TEAM DEVELOPMENT / HR: Responsible for hiring, performance evaluation, and has oversight of training of employees in all specific areas of responsibility. Works with HR and Managers to set new policies, procedures, and best practices, ensuring all policies and procedures are enforced, maintained, and up to date.
SAFETY AND ENVIRONMENT: Oversees company Safety Program by working with the Safety Director to implement and enforce safety policies and procedures at all levels of the organization; ensures that safety is at the forefront of all operations. Facilitates and documents all environmental reporting and testing requirements, so that reporting is accurate and submitted on time. Ensures all inside and outside reporting and compliance matters are addressed and documented accurately and in a timely manner. Facilitates all safety training and holds all employees accountable to safety standards.
COMPETENCIES: Leadership, commitment / dedication, problem solving / decision making, commitment to continuous improvement, team building/motivation, profitability.
Customer Operations Manager
Operations Vice President Job In Milwaukee, WI
SCOPE OF ROLE:
The Customer Operations Manager is responsible for customer support. This includes, but not limited to, customer data quality, optimizing internal processes, implementing strategies, collaborating with cross-functional stakeholders, managing sales technologies, and ensuring the sales team operates efficiently to achieve business goals to drive sales growth.
MAJOR RESPONSIBILITIES:
Team Management: Lead, mentor, and develop a team of customer operation specialists to achieve team and performance goals. This leader will hold team the accountable to elevated business system analytical skillsets ensuring all aspects of the customer onboarding journey is simple, sustainable, and automated.
Operational Strategy: Develop and implement strategies to improve customer maintenance / MDM and CRM management operations. Develop, build, and execute a technical capability roadmap. Ensure data quality and consistency to global standard processes in Salesforce CRM with integrated ERP and Informatica MDM.
Process Improvement: Identify and implement process improvements to increase efficiency and effectiveness of customer setup / CRM maintenance requests. Identify and implement technical, AI and creative solutions to drive efficiency and SLA's. Create, audit, and recommend automation tools to streamline processes and data records.
Customer Satisfaction: Monitor SLA on CRM maintenance requests and metrics to ensure high levels of customer satisfaction. Apply VDM and critical thinking skills to address root causes and implement action plan for solutions.
Reporting: Prepare and present regular reports on operational performance and customer operations metrics to show SLA improvements and action plans.
Collaboration: Collaborate with cross-functional teams to align Commercial Sales business goals to defined outcomes ensuring a simplified user experience. Assess impact, scope, resourcing, and timelines for effective roadmap planning. Support the adoption of new capabilities and solutions by collaborating with Sales Enablement team, ensuring simple user experience and accurate documentation. Must be able to transition with scale to support teams.
MINIMUM QUALIFICIATIONS:
Bachelor's degree in business administration, Marketing, or related field.
Minimum 3-5 years of experience in customer service or operations management.
Proficiency in CRM system management (e.g., Salesforce [preferred], HubSpot, etc.) and Master Data Management (MDM) tools.
Strong leadership, communication, analytical and critical thinking skills.
Detail-oriented, proactive, and able to work in a fast-paced environment.
Knowledge of data privacy regulations (e.g., GDPR).
This hybrid role is based out of Milwaukee, Wisconsin.
Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.
#LI-HYBRID
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email ***************************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************************.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
Director of Manufacturing
Operations Vice President Job In Franklin, WI
Job DescriptionSalary:
Purpose
The Director of Manufacturing is responsible for overseeing all manufacturing staff and all manufacturing activities to ensure continuity of production to support organizational goals.
Responsibilities
Direct and oversee the manufacture of medical devices including implantable devices ensuring production, performance, and quality standards are consistently met in accordance with established procedures and aligned with organizational strategy and goals
Provide after-hours or on-call support remotely or on-site as needed for production, environmental monitoring alarms, personnel issues, and/or emergency events
Oversee management of production schedules to support distribution and sales forecasts
Establish production metrics and provide routine reporting to executive management
Plan, direct, and coordinate Lean Six Sigma process improvement initiatives
Organize and maintain department structure and teams for optimal, efficient operations
Support the development of management structures for operational support departments
Direct and oversee department training programs for new employee onboarding
Support executive management with long-term operating goals, expansion efforts, and the implementation of new technology
Drive department accountability for quality and efficiency
Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB, ISO 13485 and other regulations (as appropriate), and industry standards
Review and approve reimbursement requests for operational staff
Author, revise, and maintain procedures in compliance with FDA, AATB, and other applicable regulations
Oversee management of equipment qualification plan development
Review and approve equipment and process validation/verification/qualification protocols, execution data, and summary reports in compliance with FDA, AATB, and other applicable regulations
Collaborate with Product Development/Management to establish and support project timelines
Plan, direct, and drive implementation of new production processes in collaboration with Product Development, Quality Assurance, and Regulatory Affairs
Integrate shared leadership and foster collaboration across multi-disciplinary teams
File and maintain records in accordance with standard operating procedures
Support internal and external audits
Develop and maintain relationships with key stakeholders, including vendors, customers, and employees
Participate in proposal presentations and face-to-face interactions with clients and customers
Develop and implement the department budget
Manage direct reports, including establishing and monitoring objective annual goals, providing feedback, and conducting performance reviews
Recruit, interview, and select personnel for hire
Travel domestically up to 15% to attend offsite meetings, conferences, and support business initiatives
Maintain acceptable attendance and punctuality for scheduled work hours and meetings
Ensure completion of assigned tasks and responsibilities within defined timeframes
Flexibility to work outside normal business hours during weekdays or weekends with reasonable advance notice to support operational needs
Perform other duties as assigned
Skills
Strong communication skills, with the ability to communicate effectively with stakeholders at all levels
Excellent interpersonal and negotiation skills
Strong leadership and management skills, with the ability to inspire and motivate teams
Excellent analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement solutions Ability to work in a fast-paced environment and manage multiple priorities
Ability to secure and maintain a favorable background investigation and clearance
Qualifications/Requirements
Bachelors degree in life sciences, finance, operations management, or business, or a related field, from an accredited college or university required
Masters degree in life sciences, finance, operations management, or business, from an accredited college or university preferred
At least 10 years of experience in operational management, quality assurance, finance, or relevant cross functional role required
At least 5+ years of experience in Medical Device Manufacturing Management preferred
Experience working in environments compliant with cGMP and MDSAP standards preferred
Clearance of favorable background investigation required
Vice President, Operational Excellence
Operations Vice President Job In Milwaukee, WI
What you will do:
The VP of Operational Excellence is responsible for driving and implementing operational excellence initiatives across the organization that effectively improve and stabilize our KPIs. This role will ensure best practices are created and adopted to drive consistency across the plants within the US network while collaborating internationally. This position involves strategic planning, process optimization, and ensuring efficient execution to meet business objectives. The primary goal is to improve efficiency, productivity, and overall performance across operations.
This role will provide leadership over various strategic projects, including but not limited to the following:
Definition and implementation of the US/CAN operating system
Lead Value Analysis/Value Engineering project ideation and implementation within operations, meeting specific program targets
Optimization through Digital Enhancements
Cost reduction project leadership and tracking
New model Launch introduction to our manufacturing sites leveraging best practices
This role will be leading and mentoring teams of directors, managers, and staff, fostering a culture of continuous improvement and transforming our business. This role will lead a team responsible for conducting thorough assessments to uncover opportunities for process improvements, cost savings, and increased productivity. This involves collaborating with stakeholders across the business, collecting and analyzing performance data, and developing data-driven recommendations for optimization. Developing people and driving process, ensuring maturity model assessment and coaching to foster the mindsets and behaviors required to become operationally capable and competitive.
How you will do it:
Assess and build the Operational Excellence culture, model, and organization in the US & CAN region, including the translation of the principles and values of our Operating System to the floor.
Drive the adoption and improvements of our maturity model, objectives, and standards at our plants, through partnering with leaders in other regions.
Able to operate and lead effectively from the shop floor to the boardroom.
Implement Operational Excellence tools and culture into other critical business processes like Safety, Maintenance, Operations Management and others, partnering with the rest of the USCAN Leadership team.
Drive, jointly with other functional leaders, the development goals in the region, based on year-over-year improvements and supporting the short- and long-term company objectives.
Identify, prioritize, and leverage high-impact best practices and ensure alignment with the business unit strategy. This includes building and managing a process to identify, share and maintain benchmarking inside and outside the region as well as outside Clarios.
Develop and conduct objective Assessments to ensure a sustained improvement in maturity.
Selection, development, and succession of Operational Excellence professional resources.
Ensure the proper and consistent use of tools aligned with regional standards for identifying and eliminating waste through effective Problem-solving methods. Build this as part of our Culture for Operational Excellence.
Define, decide, and implement processes to help ensure technical competencies of the plant teams and across the organization.
Drive enthusiasm and passion for continuous improvement and Operational Excellence within the Operations team.
Coach plant teams on proper usage of Best Business Process metrics to ensure data integrity and compliance.
What we look for:
A Bachelors Degree is required, with an MBA prefeered.
15 - 20 years of proven joint operational plant experience, operations leadership, and operational excellence - large region/global.
Been part of a leading multiregional - global company with an Operational Excellence Model that has been proven to be successful.
Expertise on Lean, Continuous Improvement, Manufacturing Excellence principles, supported by a disciplined approach of execution
Transformational mindset - Open to new ways to do things and drive to transform the organization.
Strategic thinking, able to provide a long-term vision and roadmap of Operational Excellence and capabilities needed by the organization.
Displays strong listening and communication skills, capable of communicating with different audiences (C suite and Plant Operators)
Engaging Leadership, with the ability to motivate and drive execution and results across an organization that will not depend directly on him/her. Leading with humility and respect.
Flexibility to expand his/her accountabilities to support or overseas other regions.
Bachelor's degree, master's degree.
Ability to travel up to 50%.
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Sr. Director Manufacturing Operations
Operations Vice President Job In Hartland, WI
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Direct day-to-day operations of Manufacturing and production process. Ensure efficient operations with minimum equipment downtime and quality products. This includes Continuous Improvement processes in manufacturing and warehouse, robust Predictive Maintenance program and Training program.
Ensure a safe, clean, and secure working environment by establishing and implementing procedures, rules and regulations; monitors all production related safety and security systems and procedures regularly. Conducts regular Safety meeting and reviews the effectiveness of programs and processes.
Manage all capital expenditures.
Ensure material is received and moved correctly. Oversee and monitor all aspects of inventory management.
Support contract negotiations for new business. Provide timely responses to service failures and customer concerns.
Ensure safe practices are in place and followed. Monitor activities of the work team. Ensure housekeeping guidelines are followed.
Minimize and resolve external business related complaints by maintaining liaison with local and Divisional Quality staff, and facility staff to investigate and resolve customer issues.
REQUIRED EXPERIEINCE
Education
Bachelor's degree in Engineering or Supply Chain.
Relevant Work Experience
At least 12 years of experience in a production environment.
At least 5 years of experience managing people, including hiring, developing, motivating and directing people as they work.
Additional
Willing to travel up to 10% of the time for business purposes (within state and out of state).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$175,760.00 - $263,640.00 Annual
The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Vice President Infrastructure, Operations and Enterprise Architecture
Operations Vice President Job In Waukesha, WI
We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Vice President, Infrastructure, Operations and Enterprise Architecture reports to the Global CIO at Generac Power Systems. He/She is charged with overseeing major program initiatives, driving governance and communication plans, and driving operational excellence across four key areas: Technical Operations (Cloud, Data Centers and Network), End User Experiences (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly created capability of Enterprise Architecture across the organization.
Overview:
This role leads both the strategic and tactical support of Generac's global enterprise infrastructure, operations and Enterprise Architecture including the following IT groups:
End User Experiences: this group provides employee site support, employee service desk, and
enterprise asset management, employee collaboration platforms and services, conference rooms
Cloud Enablement: this group manages cloud infrastructure services, global M&A IT integration, and
executes enterprise security services
Productivity & Network Services: this group manages, data center and campus networking, device security & management, enterprise identity, employee directory services, and telephony.
Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management
Enterprise Service Delivery Center: this group manages the company's Freshservice platform and manages enterprise ITSM practices across the teams
Enterprise Architecture: this group leads the overall Enterprise Architecture strategy and execution across the organization through aligned business and technology capability teams
He/She will take point to drive cross-initiative governance and communication across the infrastructure and operations teams, ensuring our Agile methodologies, tools and reporting are maturing, easy-to-create and digest, and accurately tell the story of what work is underway and what outcomes we will expect.
Responsibilities:
He/she will also…
Build, lead and manage several globally distributed teams comprised of employees and contractors
Ensure Generac's enterprise infrastructure, systems, and applications are resilient, highly available, and scale to Generac's growth
Responsible for site support and help desk to ensure workforce is productive and has the right set of collaboration tools and devices
Responsible for enterprise infrastructure vision and strategy - working with multiple EVP and other VP level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives
Responsible for technical execution and for the scaling and building of enterprise infrastructure and operations
Manage IT infrastructure and operations budget, review and approve group's contracts for computing and other information technology services
Analyze business systems performance results, providing deep insight into on-going trends and recommend actions
Evaluate current technology resources, risks and roadmap against various department and company goals; facilitate conversations across business units to drive agreement
Collaborate with and influence executive business leadership in order to deliver technology and digital solutions that directly deliver on business strategy and add value.
Ensure a secure and compliant enterprise, operationalize CISO security policies enterprise wide, and maintain SOC/SOX control compliance for responsible controls
Continuously ensure appropriate processes, personnel and required technology capabilities are in place to meet business availability and performance service level agreements.
Ensure the delivery of M&A projects and strategic integrations/migrations with IT Strategy Leader.
Responsible for collaborating across multiple functions and organizations to align on annual OKRs and shorter-term execution plans
Mentor and develop strong employee engagement with direct and extended staff
Planning and driving agendas for quarterly leadership meetings, periodic all-hands meetings and regular vendor-relationship activities
Lead our organization's purchasing and renewals for Infrastructure hardware and services. Work closely with our Strategic Sourcing Organization, IT Business Operations and Finance to ensure there's clarity of spend required, renewals are planned and happening in a timely manner and shepherding various statements of work and associated financial approvals through the process.
The successful candidate will be adept at operating in a tactical, strategic and operational level across the organization. They will be a self-starter, without the need for significant direction from their supervisor.
The position will be based in our Waukesha, WI headquarters.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Delivery Driver Truck COO
Operations Vice President Job In Milwaukee, WI
Job Details CSL Milwaukee - Milwaukee, WITruck Delivery Driver
We are seeking a Company Owned Truck Delivery Driver to join our team! Prospected candidates will possess a valid Federal Med Card, routinely be able to lift 75 lbs., experience with manual and electronic pallet jacks, and have 3+ years of driving a 26' Straight Truck with a lift gate. This will be a combination of dock-to-dock business deliveries, as well as residential room of choice. On some occasions, the driver will be required to package pickups on-site or breakdown at deliveries.
About the Organization
Founded in 1998, CS Logistics, Inc. began small, supported by an abundance of perseverance and an unfaltering dedication to customer service. Their hard work, teamed with the strength of their valuable associates, paid off.
Today CS Logistics, Inc. employs more than 100 associates serving Wisconsin, Illinois, and Minnesota with our main office located in Milwaukee, Wisconsin. Thanks to our continued growth of satisfied customers, an additional office in Madison, Wisconsin was opened in March of 2006.
Not only do we provide scheduled and on-demand services, but we have also grown to include warehousing, distribution, facilities management, next flight out, white glove air freight deliveries, pharmaceutical, medical specimen, and sample distribution. Please note that all of our drivers receive background and drug testing in addition to an extensive orientation and training program. Most drivers are also certified and screened by the TSA.
Our commitment to our customers is to develop a solid foundation for mutually beneficial relationships by understanding the needs of our customers.
The average number of hours per week is 40. Hours of work are subject to customer needs. Benefits are offered on the 1st of the month after 60 days of employment. Health, Dental, Vision, Matching 401K, Life Insurance, and Paid Time Off.
Responsibilities & Qualifications
Responsibilities:
Deliver and pick up products at customer locations in a timely manner
Ability to operate company owned vehicle in a safely and in incident free manner
Load and unload vehicle at our locations as well as customer locations
Check in and check out with supervisor on a daily basis. Provide proper documentation for all via company provided mobile devices and sometimes paper manifests/BOL
Access, use and safeguard sensitive, valuable or critical proprietary information in a reliable manner to ensure company and information security
Access, use and safeguard company information systems in a reliable manner to ensure security. Abide by company guidelines, including but not limited to: uniform, attendance, behavior and other administrative policies
Perform additional duties on company issued smart phone as requested
Inspect and monitor delivery vehicle and contents per DOT requirements
Maintain proper chain of custody of packages and materials being picked up or delivered
Ability to maintain a positive, regular attendance record
Qualifications:
Experience in delivery driving, customer service, or other related fields
Must be 21 years of age or older
High School or GED preferred
Ability to read and comprehend verbal and written instructions, correspondence and memos. Must be able to effectively present information to customers, dispatch and other employees of the company.
Clean driving record with a current valid Motor Vehicle License, copy of Department of Motor Vehicles driving abstract not more than 30 days old
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to handle physical workload
Ability to read a map
Deadline-oriented
Ability to work a flexible schedule
Director of Operations
Operations Vice President Job In New Berlin, WI
The Director of Business Operations is responsible for ensuring that all processes, systems, and personnel are operating effectively and efficiently. This position will create and execute strategies to support the growth of the business by managing and optimizing the resources available.
The ideal candidate has excellent leadership, problem-solving and communication skills.
Customer Operations Manager
Operations Vice President Job In Milwaukee, WI
SCOPE OF ROLE:
The Customer Operations Manager is responsible for customer support. This includes, but not limited to, customer data quality, optimizing internal processes, implementing strategies, collaborating with cross-functional stakeholders, managing sales technologies, and ensuring the sales team operates efficiently to achieve business goals to drive sales growth.
MAJOR RESPONSIBILITIES:
Team Management: Lead, mentor, and develop a team of customer operation specialists to achieve team and performance goals. This leader will hold team the accountable to elevated business system analytical skillsets ensuring all aspects of the customer onboarding journey is simple, sustainable, and automated.
Operational Strategy: Develop and implement strategies to improve customer maintenance / MDM and CRM management operations. Develop, build, and execute a technical capability roadmap. Ensure data quality and consistency to global standard processes in Salesforce CRM with integrated ERP and Informatica MDM.
Process Improvement: Identify and implement process improvements to increase efficiency and effectiveness of customer setup / CRM maintenance requests. Identify and implement technical, AI and creative solutions to drive efficiency and SLA's. Create, audit, and recommend automation tools to streamline processes and data records.
Customer Satisfaction: Monitor SLA on CRM maintenance requests and metrics to ensure high levels of customer satisfaction. Apply VDM and critical thinking skills to address root causes and implement action plan for solutions.
Reporting: Prepare and present regular reports on operational performance and customer operations metrics to show SLA improvements and action plans.
Collaboration: Collaborate with cross-functional teams to align Commercial Sales business goals to defined outcomes ensuring a simplified user experience. Assess impact, scope, resourcing, and timelines for effective roadmap planning. Support the adoption of new capabilities and solutions by collaborating with Sales Enablement team, ensuring simple user experience and accurate documentation. Must be able to transition with scale to support teams.
MINIMUM QUALIFICIATIONS:
Bachelor's degree in business administration, Marketing, or related field.
Minimum 3-5 years of experience in customer service or operations management.
Proficiency in CRM system management (e.g., Salesforce [preferred], HubSpot, etc.) and Master Data Management (MDM) tools.
Strong leadership, communication, analytical and critical thinking skills.
Detail-oriented, proactive, and able to work in a fast-paced environment.
Knowledge of data privacy regulations (e.g., GDPR).
This hybrid role is based out of Milwaukee, Wisconsin.
Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.
#LI-HYBRID
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email ***************************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************************.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
Imperative Logistics - Director, Business Development - Global Freight Forwarding - WI
Operations Vice President Job In Milwaukee, WI
Director of Business Development - Global Freight Forwarding - Milwaukee WI Area
Imperative Logistics is a trusted leader in global freight forwarding, specializing in highly complex air, ocean, and ground shipments, customs brokerage, and a full suite of international logistics services. With offices at major international shipping hubs and a global network of agents and partners, we are a critical partner in the supply chains of some of the world's most demanding industries.
We are well known for our expertise in technology, healthcare, energy, aerospace, and chemicals verticals. Our team delivers exceptional customer service, flexible transit times, and efficient operations, turning the most difficult logistics challenges into manageable solutions. At Imperative Logistics, we don't just move freight, we move businesses forward.
Position Overview
As a Director of Business Development, you will drive revenue growth by identifying and securing new business opportunities, cultivating long-term strategic relationships, and delivering tailored, global transportation solutions. This is a high-impact, individual contributor role-ideal for a global freight forwarding professional with a hunter mentality, deep industry knowledge, and the ability to think strategically while executing with precision.
If you have 5+ years of experience in international freight forwarding, we want to hear from you. We will shape this opportunity around your strengths, seniority, and existing network.
Key Responsibilities
Lead New Business Development: Expand Imperative Logistics market presence across assigned territories and verticals.
Hunter Sales Execution: Generate new pipeline through outbound outreach, referrals, and network activation.
Strategic Relationship Building: Cultivate long-term relationships with key decision-makers at prospective and existing client organizations.
Lead Management: Engage with sales leads from the Corporate Sales Office and global partners, ensuring timely follow-up and conversion.
Client Engagement: Conduct in-person and virtual meetings, including travel within assigned regions, to present Imperative Logistics value proposition.
Solution Selling: Deliver compelling, client-focused presentations that showcase our logistics capabilities and service advantages.
Client Onboarding: Oversee onboarding and implementation of new clients, including SOP development and pricing strategy.
Cross-Functional Collaboration: Coordinate with operations and account management to ensure service excellence and long-term satisfaction.
CRM Discipline: Maintain accurate records of pipeline activity, customer interactions, and sales progress.
Market Intelligence: Research and qualify leads using industry events, directories, digital tools, and referrals.
Brand Representation: Represent Imperative Logistics at industry events, conferences, and client meetings.
Qualifications
Required
Minimum 5 years of experience in international freight forwarding sales (air/ocean, import/export, customs brokerage).
Proven success in managing a sales territory and closing new business.
Strong understanding of global transportation, pricing models, and logistics operations.
Demonstrated ability to think strategically and execute tactically.
Excellent communication, presentation, and problem-solving skills.
Proficiency in CRM tools (Salesforce, HubSpot, ZoomInfo) and Microsoft Office Suite.
Experience with key verticals: Healthcare, Biotech, Life Sciences, Aerospace, Advanced Manufacturing, Technology, Specialty Automotive, or Specialty Chemicals.
Must reside in the territory and be available for in-person meetings as needed.
Experience managing long sales cycles, RFPs, and multi-year agreements.
Preferred
Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience).
Existing network of client relationships.
Background in high-growth, entrepreneurial logistics environments.
Compensation & Benefits
Base Salary + Uncapped commission from day one
Car allowance
Full benefits package: Medical, Dental, Vision, 401(k) with company match, PTO
Leadership support from logistics industry veterans
Career growth opportunities and internal promotion pathways
Performance-driven culture that rewards innovation and results
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing organization.
Base Salary Pay Range: $60000-$120000 plus commission
We consider a variety of factors in determining base salary, including but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity and geography.
PHYSICAL REQUIREMENTS
The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
WHAT WE OFFER
Medical, Dental, and Vision insurance
401k + matching contribution
HSA + matching contribution
Paid Time Off
Life Insurance
Employer-paid short and long-term disability insurance
...and more!
Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Regional Operations Director - Pest Control
Operations Vice President Job In Milwaukee, WI
Relocate with us to IOWA!!!
About Us
Join a forward-thinking, rapidly growing pest control company known for our exceptional service and customer-first approach. We're committed to creating a workplace where every team member feels valued and empowered to grow professionally. We are seeking a Regional Operations Manager who has significant experience in service industry management and thrives in a dynamic environment, ready to make a substantial impact on our operations across Iowa, Missouri, and Nebraska.
The Role
As our Regional Operations Manager, you'll be a pivotal leader responsible for overseeing daily operations across our multiple branches. This role demands strong operational expertise, strategic insight, and a commitment to continuous improvement. You will manage and mentor service managers and teams, ensuring smooth cross-departmental collaboration and efficiency at every branch location. You'll play an essential role in quarterly and annual planning, aligning branch goals with company-wide objectives to support our growth.
This position is ideal for a proactive, detail-oriented leader with 5+ years of management experience specifically in the home services industry, particularly in multi-branch settings, who thrives on creating effective processes and driving team success.
Key Responsibilities
Leadership & Team Development
Inspire and Lead: Mentor service managers across branches, ensuring alignment with company values and goals. Conduct regular branch visits to maintain high standards.
Build & Retain: Develop a structured approach to team-building and retention, exceeding employee retention goals.
Operational Efficiency & Process Improvement
Process Optimization: Lead the implementation of new processes that enhance efficiency and elevate customer satisfaction.
Metrics & Monitoring: Track operational metrics and trends, overseeing product, equipment, and vehicle needs to keep operations smooth and efficient.
Effective Communication & Training
Communication Excellence: Establish clear channels to support team alignment, cohesion, and productivity. Conduct weekly check-ins and oversee schedules, drive times, and performance metrics.
Develop Training Programs: Create programs to improve team skills, onboarding, and ongoing performance, ensuring high operational standards across all branches.
Safety & Compliance
Maintain Safety Standards: Proactively identify and mitigate potential safety risks, overseeing safety training and compliance programs.
Administrative & Reporting
Oversee Reporting: Manage timecards, service tickets, inventory, and internal reports to support branch-level and company-wide initiatives.
Skills and Qualifications
Commitment to Core Values: Uphold and exemplify our values of Initiative, Meeting Commitments, Professionalism, Authenticity, Continuous Growth, and Trust.
Strategic Communication: Skilled in using communication tools to foster team cohesion and drive results.
Operational Knowledge: Expertise in managing operations across multiple locations, with a focus on process efficiency and cost-effectiveness.
Organizational Skills: Proven experience leveraging organizational skills to deliver successful outcomes in complex projects.
Training & Development: Experienced in designing impactful training programs.
Problem-Solving Mindset: Strong analytical skills to identify and address challenges proactively.
Experience & Requirements
Experience: 5+ years in operations or management roles within the home services industry, specifically with multi-branch oversight.
Education: Bachelor's degree or equivalent experience.
Licensing: Valid driver's license with a clean driving record.
Physical & Travel Requirements
Physical Requirements: Capable of lifting up to 50 pounds, with periods of standing, walking, and bending.
Travel: Up to 40% travel within regional branches.
Ready to Shape Our Future?
Apply now to join a company where your contributions will be recognized, and your leadership will drive success across multiple branches. This is your opportunity to make a real impact and grow with us!
Regional Director of Operations (Senior Living Experience Required)
Operations Vice President Job In Milwaukee, WI
Job Description
About the Company: There are jobs – and then there are careers.
At Jaybird Senior Living, we offer team members the chance to do the kind of work that is meaningful and makes a difference every day. We are looking for people who live our mission of demonstrating exemplary red carpet service in all we do. The opportunity to grow, challenge yourself, and learn new skills is at your fingertips and we are always interested in talented individuals who desire to bring this innovative thinking to life in our communities.
Does this sound like you? Then, we invite you to join us.
Together we are better.
Why You Should Apply:
Competitive pay
Great benefits including medical, dental, vision, life, and more
Excellent growth and advancement opportunities
401k with 5% Match
Generous Paid Time Off (PTO) program
What You Will Do:
Maintain, train, lead, and motivate corporate team leads and community directors
Responsible for auditing community compliance with policy and procedures
Assist in driving community sales & marketing efforts to meet occupancy goals
Set expectations for signature programming at the community level
Review resident/employee satisfaction surveys to ensure delivery of red carpet service
Responsible for reviewing, understanding, and proactively training community directors in regard to monthly operating plan
Work in partnership with an interdepartmental team of senior living professionals to create an environment of happy residents, satisfied team members, outstanding quality, and exceptional financial
Why You Are Qualified:
Minimum of Associates degree in Business Administration or Communication, Bachelor's degree (B. A.) from a four-year college or university preferred; or equivalent combination of education and experience
Minimum of 3-5 years experience managing multi-site senior living facilities.
Maintains valid driver's license and ability to drive.
High level of proficiency Accoutning Software, CRMs, and Microsoft programs including Excel, Word, Outlook, and PowerPoint.
Hired candidates will be required to successfully complete a criminal background check, valid references, and other pre-employment practices as required by law. EOE.
Similar Roles: Regional Operations Manager, Territory Manager, Area Director of Operations
The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay.
Director of Operations
Operations Vice President Job In West Bend, WI
WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to accomplish great things!
Your Role on Our Team
The Director of Operations in West Bend, WI is responsible for leading all operations and functions in a vertically integrated manufacturing facility, supporting the Hand Tool, Storage & PPE Business Unit.
You'll be DISRUPTIVE through these duties and responsibilities:
Lead cross-functional teams to execute operational plans while delivering best in class safety, quality, service levels and cost.
Build and maintain a culture anchored on Milwaukee's core values.
Establish manufacturing strategies, footprint and space planning needed to support business growth and customer requirements effectively and efficiently.
Instill operational disciplines and best practices throughout leadership team and on the plant floor; 5S, Gemba walks, metrics/ KPIs/ dashboards, data-driven and financially sound decision making, workforce agility (cross training), etc.
Ensure close communication and coordination with Global Operations and New Product Development teams to proactively support New Product launches.
Identify gaps and optimize processes, systems, technologies, and flow through the entire value stream of the operations to drive productivity, reduce costs and lead times and increase quality.
Build and develop a high energy, talented operations team for the operations group.
Ensure close communication and coordination with Cross-Functional teams across Milwaukee team.
Support Day-Day operational activities for the Hand Tool Business Unit.
Other duties as assigned.
The TOOLS you'll bring with you:
Bachelor's degree in Operations Management, Engineering, Business or a technical field.
10+ years of solid progressive experience & success in Manufacturing Operations. At least 5 years factory management preferred.
Prefer experience in hand tool manufacturing or related processes (e.g. stamping, forging, machining, printing and automation)
Solid understanding of manufacturing and engineering applications and practices.
Proven track record of strategic short and long-term planning, Profit and Loss (P/L), and Quality Systems Regulations.
Demonstrated strong business judgment and decision-making skills with the ability to identify, prioritize, and articulate highest impact initiatives.
Solid understanding of lean principles, six sigma and continuous improvement.
Strong fundamentals in Enterprise Resource Planning / Material Planning systems (Prefer Oracle knowledge)
Knowledge of safety, regulatory and government agencies.
Prefer experience in high volume manufacturing environment
Travel requirements: 10-15% mostly local and some international
We provide these great perks and benefits:
Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
On-site wellness, fitness center, food, and coffee service
And many more, check out our benefits site HERE.
Milwaukee Electric Tool Corporation ("Milwaukee Tool") is an equal opportunity and affirmative action employer seeking to employ and advance in employment qualified persons without discrimination and to not allow harassment of any employee or applicant because of race, ethnicity, color, religion, sex, sexual orientation, gender identity, genetic characteristics, physical or mental disability, national origin, age, status as a protected veteran, and any other status protected by local, state, or federal law.
Milwaukee Tool is an equal opportunity employer.
Director of IT Operations
Operations Vice President Job In Racine, WI
About the Business:
Merz is a family-owned medical device and pharmaceutical company headquartered in Germany. Our Global Technical Operations based in WI manufactures, packages and ships several innovative products so that people all over the world can live better, feel better, and look better.
The Director IT Operations plays a pivotal role in leading and overseeing the successful implementation and execution of a large-scale, cross-functional IT strategy across the organization. This role will be responsible for developing and executing comprehensive IT operations strategies that align with overall business objectives, overseeing the implementation of new technologies, managing IT infrastructure, and ensuring the stability, security, and efficiency of IT systems while collaborating with key stakeholders to drive continuous improvement and innovation within the IT operations department
Key Responsibilities:
Develop and implementation of I&OT systems and Strategy:
Support the development of the program's vision, mission, and strategic objectives.
Align IT goals with the organization's overall strategy.
Provide leadership and guidance to cross-functional leaders and teams.
Collaborate with cross-functional stakeholders to design, develop, and maintain IT infrastructure and needs in GMP and non-GMP areas.
Develop policies and innovative computerized solutions to achieve results:
Identify and manage all technology-related system integrations across different software platforms and systems such as Asset Management System, Active
Monitoring System, Operator Management and Access Control System, Alarm Management System, Disaster Recovery System, Historians.
Develop and implement strategies to ensure data integrity and compliance across IT systems.
Lead, develop, review, and approve detailed specifications, engineering documents, SOPs, test scripts, and engineering standards in compliance with site procedures and industry standards.
Stakeholder Engagement:
Foster strong relationships with internal and external stakeholders.
Communicate program progress, challenges, and successes to stakeholders and senior leadership.
Ensure alignment of program objectives with stakeholder expectations.
Resource Management:
Allocate resources effectively to support IT initiatives.
Manage program budgets and financial resources.
Identify opportunities for resource optimization and cost savings.
Quality Assurance:
Establish and support IT best practices and standards.
Ensure that deliverables meet quality standards and compliance requirements.
Implement continuous improvement and lessons learned initiatives to enhance efficiency and effectiveness.
Team Leadership and Development:
Build and lead high-performing teams.
Provide coaching and mentorship to managers and team members.
Articulate a clear and compelling vision aligned with the global cultural tenets and strategic objectives of the company.
Promote a collaborative and inclusive work culture within the teams.
Educate other IT and automation colleagues in the site technologies, IT procedures, and industry standards.
Reporting and Documentation:
Prepare regular status reports for executive leadership.
Maintain comprehensive documentation and records.
Evaluate outcomes and identify areas for improvement.
Technical & Functional Skills
Executive presence and exceptional presentation skills.
Advanced skills in Microsoft Excel, PowerPoint and Word and comfort with large variety of online meeting tools and AV equipment.
Excellent written, oral and interpersonal communication skills
Demonstrated history of teamwork and cross functional collaboration
Ability to speak English (French and/or German a plus)
Experience in an international setting preferred.
Experience with cybersecurity frameworks and standards (e.g., NIST, IEC 62443).
Demonstrated experience with designing and integrating complex OT systems with IT.
Demonstrated experience with integrating multiple IT systems to drive operational and security objectives.
Knowledge of the Medical Device regulations (ISO13485, ISO 14971, 21CFR 820)
Programming Switches, Firewalls, and custom scripts.
Experience with Thin Clients, SQL Server design, implementation, and support.
Certifications such as IEC62443, GICSP or PMP (Project Management Professional) are advantageous.
Programming Switches, Firewalls, and custom scripts.
Experience with Thin Clients, SQL Server design, implementation, and support.
Education
Bachelor's Degree - 4-year undergraduate degree in Information Technology or equivalent.
MBA or higher education. Preferred
Experience
15+ years minimum experience of direct IT/OT management within Pharmaceutical / Medical Device industry. Required
7 years minimum industry experience. Required
2-3 years leadership experience in managing a team and/or function. Required
Preferred Qualifications:
Master's degree in Engineering or a related discipline is highly desirable.
Certification of Project Management (ie. PMP, etc.).
Travel Requirements:
25-30 % Travel
Benefits:
• Comprehensive Medical, Dental, and Vision plans
• 20 days of Paid Time Off
• 15 paid holidays
• Paid Sick Leave
• Paid Parental Leave
• 401(k)
• Employee bonuses
• And more!
Your benefits and PTO start the date you're hired with no waiting period!
Come join a company that is committed to being a trusted partner focused on our customers while not forgetting about our employees!
Chief Operating Officer
Operations Vice President Job In Milwaukee, WI
Due to an exciting internal promotion, Saint John's On The Lake, Milwaukee's preeminent life plan community, is seeking an exceptional Chief Operating Officer (COO) to join our executive leadership team.
As COO, you'll be at the helm of daily operations across multiple departments-Dining, Housekeeping, LifeStreams (our signature wellness and life enrichment programming), Maintenance, Resident Services, Security, and Spiritual Care. But this role is so much more than operations-it's about orchestrating excellence, elevating resident experiences, and empowering our dedicated teams to thrive.
You'll work hand-in-hand with the CEO and the leadership team to bring strategy to life, aligning vision with execution while ensuring compliance with local, state, and federal regulations. You'll be a culture champion-cultivating talent, fostering innovation, and continually refining processes to ensure Saint John's remains a beacon of quality and care across the entire continuum.
Your Impact:
Lead and support department directors in delivering consistent, high-quality service with warmth and heart.
Inspire teams to grow, innovate, and exceed expectations-every day.
Strengthen and streamline systems and processes that enhance resident life and operational efficiency.
Be a trusted ambassador of Saint John's - engaging with residents, families, business partners, and the greater Milwaukee community.
We're looking for a strategic, people-focused servant leader with a passion for excellence and a deep appreciation for the life-enriching work we do. If you're energized by meaningful leadership this is your moment.
Operations Director
Operations Vice President Job In Kenosha, WI
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Operations Director
Operations Vice President Job In Kenosha, WI
Job Details Kenosha YMCA - Kenosha, WI Full Time $60000.00 - $70000.00 Salary/year Day Admin - ClericalOperations Director
This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the CEO/Executive Director this role oversees all programs and membership and drives outcomes in alignment with strategic initiatives. The Operations Director at the Kenosha YMCA stewards the Y's cause, develops staff, and collaborates with community stakeholders, to deliver on the Y mission in the community.
JOB RESPONSIBILITIES
Recruits, hires, trains, develop and directs diverse staff and volunteers. Evaluates staff performance and develops strategies to motivate and achieve goals. Guides others on how to strengthen knowledge, skills, and competencies that improve organizational performance.
Assists assigned departments in developing and managing budgets, ensuring financial goals are achieved.
Develops and directs high quality member engagement and retention strategies to enhance program participation, enrollment, and volunteer involvement.
Establishes plans for the growth of programs and services, in harmony with overall YMCA objectives and the leadership team.
Effectively communicates community benefit and the Y's impact for all stakeholders (e.g., staff, volunteers, members, community leaders) develops positive working and collaborative relationships with other organizations, businesses, and governmental entities.
Maintains quality and safety standards of assigned areas.
Conducts program audits to ensure quality, regulatory compliance, and YMCA values and voice.
Serve as Manager On Duty as needed.
Qualifications
KEY QUALIFICATIONS
Bachelor's degree in human services, recreation, business, or a related field, or equivalent, preferred.
Five or more years of management experience, preferably in a YMCA or other nonprofit agency.
Experience overseeing licensed childcare a plus.
Proven success in program growth and innovative program development.
Ability to establish and maintain collaborations with community organizations.
CPR and First Aid certifications required within 30 days of hire.
Senior Customer Operations Manager
Operations Vice President Job In Racine, WI
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
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