Operations vice president jobs in Hawaii - 239 jobs
Vice President, Energy Delivery - Oahu
Hawaiian Electric Co 4.9
Operations vice president job in Urban Honolulu, HI
Hawaiian Electric Companies provide electricity and services to 95% of the state's 1.4 million residents and are a leading employer and community supporter.
Job Function
Provides leadership to ensure the physical and operational integrity, safety, and modernization of the company's transmission and distribution systems, including engineering, permitting, construction, and maintenance.
Essential Functions
Infrastructure Management: Design and implement policies to ensure reliability and safety of the energy delivery infrastructure, develop annual O&M and capital forecasts, manage budgets, prioritize plans, and support emergency response.
Transmission and Distribution System: Improve safety, reliability, and resilience; serve as incident commander during emergencies; lead wildfire mitigation.
Business Partnership: Drive financial health, partner with regulatory stakeholders.
External Interface: Manage relationships with government agencies, customers, and ensure compliance with laws.
Community Advocacy: Represent company at community activities and promote public relations.
Operational Excellence: Develop and enforce policies that improve operation, safety, and effectiveness.
Team Engagement: Manage personnel matters and develop a high performing team.
Enterprise Leadership: Fulfill duties as company officer.
Emergency Response: Participate in company emergency response activities.
Basic Qualifications
Knowledge Requirements
Bachelor's degree in engineering or equivalent experience; additional degree in Business Administration highly desirable.
10+ years of experience in technical electric utility operations with progressive leadership responsibilities.
In-depth knowledge of energy delivery technologies, environmental considerations, and utility regulatory processes.
Working knowledge of contract law, labor law, collective bargaining contracts, capital project financing, and federal and state economic and political climates.
Technical understanding of budgeting and forecasting processes.
Skills Requirements
Excellent leadership skills; vision and oversight of complex functions.
Ability to build and lead large teams, think critically, and motivate employees.
Excellent written, oral, listening, facilitation, and communication skills.
Influence and persuade across the organization.
Handle difficult and sensitive issues with professionalism.
Think on one's feet and respond to regulatory inquiries.
Advanced negotiation and presentation skills.
Initiate and manage change; assess and adapt to rapidly changing priorities.
Experience Requirements
10+ years progressive management experience in energy delivery, system planning, or related area.
10+ years proven leadership experience.
3-5 years project management experience on energy delivery projects.
Salary and Benefits
Salary range is $250,000 to $320,000 base; eligibility for performance-based incentive programs.
Application
Interested individuals should apply online. The application must clearly indicate the demonstrated experience, knowledge, skills, and abilities that specifically qualify the candidate.
EEO Statement
Hawaiian Electric Companies is an equal opportunity employer including disability and protected veteran status.
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$250k-320k yearly 1d ago
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Regional Vice President, Network Performance
Humana Inc. 4.8
Operations vice president job in Urban Honolulu, HI
Become a part of our caring community and help us put health first
The Regional VP, Network Performance, manages the development, operations, and results of a health plan. The Regional VP requires an in-depth understanding of how organization capabilities interrelate across segments and the enterprise.
The Regional VP, Network Performance, establishes long‑range goals, objectives, and plans, monitors financial and operational performance, and coordinates activities of senior leaders and their respective functions with a focus on Provider Engagement, Quality and Medicare Risk Adjustment. The RVP, Network Performance represents the health plan externally to governmental and external agencies. Decisions are typically related to intradepartmental coordination and development and implementation of strategic plans and business outcomes.
The Regional VP, Network Performance is responsible for the overall success of Stars and Risk Adjustment strategy and performance within a designated region. The Regional VP, Network Performance will also be responsible for overall provider relationships, performance and experience as well as member experience, market growth, and operational excellence.
The designated areas include the 6 state Pacific Southwest Region: CA, NV, AZ, CO, NM, HI. Preference will be given to those residing in Los Angeles, Phoenix, Denver and Las Vegas.
Use your skills to make an impact Required Qualifications
Bachelor's Degree
Extensive leadership experience in the healthcare industry
Proven track record of driving operational performance improvement
Proven experience developing multi-product strategy at the market level or higher
Excellent verbal and written communications skills
Comprehensive knowledge of health plan finance and the compensation arrangements between health plans and providers
Knowledge of risk arrangements and ability to influence these arrangements
Solid track record of hiring and developing talent and preparing associates for roles of broader and greater responsibility
Ability to travel as needed in the designated region: CA, NV, AZ, CO, NM, HI
Preferred Qualifications
Master's Degree
Residence in Los Angeles, Phoenix, Denver or Las Vegas
Travel
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$168,000 - $231,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
Application Deadline: 01-14-2026
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
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$168k-231k yearly 2d ago
Director of Brewing Operations
Aloha Beer
Operations vice president job in Urban Honolulu, HI
About Us
Aloha Beer is an independent craft brewery based in Honolulu, producing beer at distribution scale for Hawai‘i and select international markets. The company has established a strong production foundation and continues to grow in a measured, intentional way.
Our focus is on operational consistency, product quality, and building durable systems that support long-term sustainability. As the brewery evolves, we are investing in experienced leadership, clear processes, and disciplined execution. This role is part of that effort and will play an important role in strengthening how our brewing operations are run.
The Role
We are seeking a Director of Brewing Operations to provide senior leadership across brewing, packaging, quality, and production teams. This role is responsible for building structure, accountability, and operational discipline while ensuring consistent, distribution-quality beer at scale.
This is a hands-on leadership role. While the Director will set strategy, systems, and standards, they are also expected to lead by example on the production floor when needed.
You will report directly to the Head of Operations & Finance / Ownership Group and serve as the senior operational authority for brewery production.
What You'll Do
Own end-to-end brewery operations across brewing, cellaring, packaging, and quality.
Establish and enforce rigorous QC/QA systems to ensure consistency, stability, and shelf-life performance.
Lead, structure, and develop the brewery team, including staffing plans, performance accountability, and management development.
Build and maintain SOPs, policies, and operational standards across all production functions.
Ensure beer is produced on time, within budget, and to distribution-grade quality standards.
Oversee procurement, inventory management, and cost control for raw materials and packaging.
Implement and leverage brewery management software (Ekos) for planning, costing, yields, and reporting.
Own brewery safety programs and compliance, ensuring adherence to OSHA, TTB, FDA, and state/local regulations.
Promote a culture of safe work practices, training, and accountability across all production teams.
Monitor operational KPIs, identify root causes, and drive corrective actions.
Partner with ownership on capacity planning, scaling strategy, and long-term operational readiness.
Foster a culture of accountability, consistency, and continuous improvement.
What We're Looking For
10+ years in a production brewery environment (brewing, cellaring, packaging), with experience at facilities producing at least 10,000 barrels per year; preference for 25,000+ bbl environments.
5+ years in a senior management or supervisory role leading production teams.
Proven success implementing and managing quality systems at distribution scale.
Demonstrated experience overseeing safety programs and regulatory compliance in a manufacturing environment.
Hands-on experience with canning and kegging operations.
Strong people-management capability with a track record of developing teams.
Experience with procurement, inventory control, and production cost management.
Experience using brewery management software (Ekos or similar).
4-year degree in Food Science, Brewing Technology, Biology, Chemistry, Engineering, Supply Chain Management, or a related field (or equivalent professional experience).
Clear communicator with the authority and judgment to lead experienced operators.
Compensation & Growth
Base salary DOE
Health, dental, and vision coverage
Paid time off
401(k) with company match
Company-paid meals
Employee discounts and perks
A leadership role with real influence over the future of a growing brewery
Opportunity for equity participation after demonstrating performance and long-term commitment
$105k-148k yearly est. 15h ago
Senior Director of Construction Claims & Disputes
Honolulu Authority for Rapid Transportation
Operations vice president job in Urban Honolulu, HI
A public transit authority in Honolulu is seeking a Deputy Director for Construction Claims to manage construction claims and provide strategic guidance to senior management. The role requires over 10 years of experience in litigation and construction claims, with a focus on timely dispute resolution and compliance. Excellent negotiation and leadership skills are essential. The position offers a comprehensive benefits package and requires on-site work in Honolulu.
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$106k-156k yearly est. 4d ago
Director (Board Member)
Voluntary Action Orkney
Operations vice president job in Hawaii
Join our Board and help steer the future of a trusted community credit union. As a Director, you will shape strategy, make key decisions, and ensure we deliver real impact for our members. It is a chance to use your ideas and experience to make a difference, building a stronger and fairer financial future locally.
Experience required
Full training and support are provided. All you need is enthusiasm, commitment, and a passion for helping people.
Restrictions
Minimum age: 18
Volunteers should live or work within the Highlands and Islands, in the following local authority areas: Comhairle nan Eilean Siar, Highland Council, Orkney Islands Council, Shetland Islands Council.
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$78k-129k yearly est. 4d ago
Luxury Hospitality Commercial Strategy Director
Halekulani Corp 4.7
Operations vice president job in Urban Honolulu, HI
A luxury hospitality brand in Honolulu seeks a Director of Commercial Strategy to lead the commercial agenda and drive revenue growth. The ideal candidate will strategize across Sales, Marketing, and Revenue Management to enhance brand loyalty and market position. Candidates should possess 10+ years in hospitality commercial strategy, showcasing a proven global leadership record. This role involves overseeing all commercial disciplines, ensuring cohesive strategies align with brand values and objectives.
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$83k-99k yearly est. 4d ago
Chief Operating Officer
Alpha 4.3
Operations vice president job in Hawaii
Chief Operations Officer
Reports to: President Department: Executive Employment Type: Full-Time, Exempt Compensation: $275,000 - $350,000 annual base salary, plus bonus eligibility
The Opportunity
Alpha Inc. is looking for a Chief Operations Officer who's not afraid to get dirt on their boots and strategy on their mind in the same day.
This isn't a “sit in the corner office and read reports” kind of role. This is a
boots-on-site, eyes-on-every-division, driving-what's-next-for-Hawaiʻi
kind of role.
You'll own the day-to-day operations of Alpha's core divisions - Civil, Concrete, Energy, Drilling, Crane, Equipment, and future lines of business - and turn complexity into clarity, chaos into coordination, and big bets into real results.
If you can move seamlessly from high-level strategy to on-the-ground execution - and you care as much about people and culture as you do about schedules and margins - this might be your next legacy move.
About Alpha Inc.
Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We're building projects that will serve island communities for generations - with precision, purpose, and pride.
We live by three core values that shape how we lead and operate:
Lead with Heart - Humility, empathy, and respect in every interaction.
Strength in Unity - One crew, many talents; we win together.
Alpha Mentality - Grit, accountability, and a relentless drive to excel.
As COO, you'll be one of the primary guardians and amplifiers of these values across every division and jobsite.
What You Will Do
As Chief Operations Officer, you'll be the operational engine of Alpha Inc. - building systems, teams, and habits that can scale as we grow across Hawaiʻi and beyond.
Drive Operational Excellence Across Divisions
Oversee and direct day-to-day operations for Civil, Concrete, Energy, Drilling, Crane, Equipment, and future divisions - ensuring projects are executed safely, efficiently, and profitably.
Set the standard for performance, culture, and continuous improvement; lead with visibility on jobsites and in the boardroom.
Build and Execute the Operations Strategy
Translate Alpha's long-term vision into clear operational strategies, priorities, and execution plans.
Design and implement systems, processes, and KPIs that improve consistency, reduce waste, and elevate quality across all divisions.
Fuel Innovation and Growth
Identify new markets, technologies, and service lines that align with Alpha's strengths and Hawaiʻi's evolving needs.
Champion a culture of innovation - empowering leaders and teams to test, learn, and improve how work gets done.
Align the Organization
Break down silos and drive collaboration between divisions, project teams, and corporate functions.
Ensure operations are fully aligned with strategic goals, client expectations, and Alpha's core values.
Own Performance, Budgeting & Metrics
Partner with Finance and Project Managers to build and manage division budgets, forecasts, and resource plans.
Monitor KPIs for safety, productivity, quality, profitability, and client satisfaction - and take action when targets are off track.
Lead, Coach, and Develop Talent
Mentor and develop Division Managers and key operations leaders; build a strong bench for future growth.
Help create clear career paths, succession plans, and development opportunities that attract and retain top talent.
Strengthen Safety, Compliance & Risk Management
Ensure all operations meet or exceed safety, legal, regulatory, and environmental requirements.
Anticipate and mitigate operational risks - from resourcing and logistics to subcontractor performance and client delivery.
Represent Alpha to Clients & Partners
Build and maintain strong relationships with key clients, partners, and industry stakeholders.
Uphold Alpha's reputation for integrity, reliability, and excellence in every interaction.
Report and Advise at the Highest Level
Provide regular, clear updates to the President/CEO and Board on operational performance, growth initiatives, risks, and opportunities.
What You Bring
You're a strategic operator, a culture carrier, and a calm presence when the stakes are high.
Experience
10+ years of progressive operations leadership in construction, energy, industrial services, or related sectors.
5+ years in a senior executive role (COO, VP of Operations, General Manager, or equivalent) overseeing multiple divisions or business units.
Proven track record leading complex, multi-site operations with significant field and project components.
Education
Bachelor's degree in Business Administration, Engineering, Construction Management, or a related field required.
MBA or other advanced degree preferred.
Skills & Mindset
Strong strategic and systems thinking - you see the whole chessboard, not just the next move.
Demonstrated success driving growth, operational efficiency, and margin improvement in a multi-division organization.
Exceptional leadership and team-building skills; you inspire accountability without ego and model “Lead with Heart” in tough moments.
High business acumen and comfort with P&L, budgeting, forecasting, and risk management.
Excellent communication and relationship-building skills with internal teams, field crews, executives, clients, and partners.
Fluency with project management and financial/accounting software tools.
Bonus: Industry certifications such as PMP, Lean Six Sigma, or related credentials.
Most importantly, you embody:
Lead with Heart - You elevate people while driving results.
Strength in Unity - You build strong, aligned teams across divisions.
Alpha Mentality - You run toward challenges and own outcomes.
Why Alpha?
At Alpha Inc., we're not just building infrastructure - we're building Hawaiʻi's future with intention, innovation, and integrity. You'll be joining a leadership team that:
Tackles complex, high-impact projects that matter to local communities.
Invests in people, safety, and long-term relationships - not just short-term wins.
Believes culture is a competitive advantage and lives its values, on and off the jobsite.
If you're ready to lead an organization where heart, unity, and relentless drive actually mean something - this is your stage.
Requirements (Conditions of Employment)
Employment at Alpha Inc. is contingent upon:
Completion of standard pre-employment screening.
Successful completion of a background check conducted after a conditional offer; any prior issues will be reviewed on a case-by-case basis consistent with Hawaiʻi and federal law.
Passing a drug test (for both full-time and part-time hires) conducted in line with Hawaiʻi statutory requirements.
Applicants must be authorized to work in the United States; we are unable to sponsor employment visas. Employment eligibility will be verified upon hire.
If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************.
Equal Opportunity Employer
Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawaiʻi law, and we provide equal opportunity in all employment practices, including recruitment, hiring, promotion, compensation, benefits, and training.
If you're the operational leader who can balance big-picture strategy with in-the-field execution - and you're ready to help write the next chapter of Alpha Inc. - we'd love to hear from you.
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$123k-151k yearly est. Auto-Apply 38d ago
Senior Service Operations Manager, MV and HTM
Gehc
Operations vice president job in Hawaii
SummaryThe Senior Manager, MV and HTM Operations acts as the operational leader across the region, partnering with the Market Service Directors, Managers of Service Operations, and Sr. Director Business Operations, to lead initiatives that improve operational efficiency, service delivery, customer satisfaction and financial performance. The Sr. Manager is responsible for coaching and mentoring MV and HTM operations roles within the region, leading USCAN-wide growth and profitability initiatives, and driving operational strategy and execution to meet business goals and achieve service delivery metrics across the region.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionEssential Responsibilities:
Operations Leadership:
Operational service partner to MSDs, partners with MSD to develop operations strategy, action planning and execution for the MV and HTM business
Leads cross-functional operations teams in all aspects of performance to drive execution and achievement of business objectives for Applied Purchased Services (APS)
Serves as region representative and point of contact/subject matter expert to USCAN for various operational and growth initiatives in the MV and HTM segments
Direct manager for MV Service Ops Managers (SOMs) and HTM Service Ops Managers (SOMs)
Mentor, coach and develop operational leaders within the region
With Region Service Delivery team, drive and develop operational targets and growth initiatives, cost control measures and process improvements
Lean Mindset. Support continual improvement of operational infrastructure in support of region goals and objectives
Develop and lead operational training and support strategies to ensure a high level of service delivery. Conduct 1:1 with market leaders- coaching/driving operational productivity.
Operational Strategy, Efficiency and Rigor:
Ownership of APS targets and actions within region and market. Drive action plans at the customer and product/modality level. Drive action upstream with HQ team for sourcing, training, and support for National Contracts and Local Contract Agreements
Lead peripherals strategy to efficient customer service and KPIs, with particular focus on injectors, chillers, and UPS products
Leads Operational DMS with MSD/MSO/ASLs with specific goals for MV and HTM, including customer and business KPIs such as Open Case Average, Documented Status, PM Compliance, and Total Time to Repair
Participate in Business Ops Team Call & Region QMI, Lead Market Team Call, Monthly Business Reviews (MBRs) and Market Huddles
Collaborate with the Region VCP Leader to ensure successful implementation of VCP processes & targets for region, support cost to serve initiatives in MV and HTM space
Business Optimization & Commercial Outcomes:
Aligns market ODS actions with region strategy, tracks and paces ODS progress through weekly rigor and target setting, focus on MV Billable POs and HTM T&M at the site and account level
Collaborate with the On Demand Growth Leader to ensure successful implementation of all new initiatives for their market and the region. Partner on ODS through 1:1's with On Demand Service Leaders. Lead and maintain on demand funnel growth through SFDC. Focus areas HTM Upgrade programs and MV UPS and chiller upgrades
Provides input to region finance on APS estimates, variances to targets, and operating plans
Supports MSD/MSO/ASL on market level APS estimates and actions
Partners with MSD on labor actions: site and market level health, MV and HTM training plans, big deal and growth plans
Required Qualifications:
Bachelor's degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment.
Desired Characteristics:
Experience in an operations leadership role. 7+ years of healthcare experience
Experience leading cross-functional operations teams
Strong business acumen, including a strong financial and operational background.
Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels.
Exceptional interpersonal skills and as a change agent and process-oriented individual
Ability to resolve complex issues within functional area and/or area of expertise.
Ability to develop and execute priorities and approaches to meet objectives
Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict.
Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions.
Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity.
Commercial Thinking: Keeps up to date with competitor information and healthcare market trends. Identifies business opportunities for the organization. Demonstrates financial excellence and awareness of trends.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-BI1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $118,400.00-$177,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
$118.4k-177.6k yearly Auto-Apply 6d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations vice president job in Urban Honolulu, HI
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Chief Operating Officer (COO)
Kumabe H R
Operations vice president job in Urban Honolulu, HI
Job Description Kumabe HR is partnering with a local law firm to fill a Chief Operating Officer (COO) position. The Chief Operating Officer (COO) is the firm's senior operational executive and is responsible for the comprehensive management of all administrative, operational, people, and facilities functions of the firm. This role expands beyond day-to-day administration to serve as the integrator of strategy, operations, culture, and infrastructure across the company.
The COO partners closely with the Management Committee, Chief Financial Officer (CFO), and Chief Information Officer (CIO) to translate firm strategy into effective execution. As custodian of firm culture and morale, the COO ensures the firm operates efficiently, sustainably, and in alignment with its values, while supporting attorneys and staff at the highest professional level.
KEY RESPONSIBILITIES
Executive Leadership & Firm Operations
- Provide executive leadership over the firm's day-to-day operations, ensuring alignment with strategic priorities established by the Management Committee.
- Serve as a trusted advisor to the Management Committee on operational, personnel, facilities, and administrative matters.
- Participate in and help structure routine leadership meetings, monthly staff meetings, and quarterly partnership meetings, including agenda development, briefing materials, and follow-up on action items.
- Act as the central coordinating executive across administrative departments, offices, and committees.
People, Culture & Human Capital
- Serve as the custodian of firm culture, morale, and professional standards, fostering an inclusive, respectful, and high-performing workplace.
- Lead all human resources functions, including recruitment, onboarding, training, performance management, evaluations, compensation administration, benefits, employee relations, and compliance.
- Supervise, mentor, and develop all staff; ensure consistent and equitable application of HR policies and practices.
- Advise on employee relations issues, organizational design, workforce planning, and performance improvement.
- Oversee firm wide engagement, recognition, wellness, and morale initiatives in coordination with internal committees.
Administrative & Organizational Oversight
- Oversee all administrative functions of the firm, including Human Resources, reception, secretarial services, office support, records, library services, and Neighbor Island operations.
- Establish performance expectations, accountability structures, and operational standards across administrative staff.
- Ensure attorneys and practice groups receive the administrative and operational support required to serve clients effectively.
- Attends and participates in committee meetings to ensure cross-talk, strategic vision, operational support, and cross-functional coordination across the firm.
Facilities & Physical Infrastructure Management
- Provide executive oversight of all facilities and physical infrastructure, including office space planning, maintenance, security, parking, and vendor relationships.
- Ensure workspaces support productivity, collaboration, safety, business continuity, and the firm's brand and culture.
Financial, Budget & Vendor Management
- Partner closely with the CFO on budgeting, forecasting, and financial planning related to administrative, personnel, and facilities functions.
- Oversee vendor selection and performance management to ensure cost effectiveness and service quality.
Technology & Information Systems Coordination
- Partner closely with the CIO to translate operational and people needs into technology requirements, process improvements, and change initiatives.
- Support firm wide change management and adoption of new systems and tools.
Marketing & Business Development Oversight
- Provide executive oversight of the firm's marketing and business development functions in alignment with the firm's strategic objectives.
- Serve as the direct supervisor to the Marketing and Business Development Manager, providing leadership, guidance, and performance management.
- Partner with the Marketing and Business Development Manager and relevant committees to develop, prioritize, and execute strategic marketing and business development initiatives.
- Provide operational, administrative, and infrastructure support to enable effective execution of marketing and business development programs, including events, sponsorships, branding initiatives, client development activities, and internal communications.
Governance, Committees & Strategic Execution
- Coordinate and support firm committees, ensuring alignment with firm strategy and timely execution of initiatives.
- Implement Management Committee decisions and track progress against approved initiatives and goals.
Policy, Risk & Compliance
- Oversee development, implementation, and enforcement of firm policies and procedures across all administrative areas.
- Identify operational risks and compliance issues; recommend and implement mitigation strategies.
- Promote continuous improvement, operational discipline, and best practices firmwide.
KNOWLEDGE AND SKILLS
- Deep expertise in law firm or professional services operations and administration.
- Proven executive leadership and people management capabilities.
- Strong financial, budgeting, and analytical acumen.
- Exceptional interpersonal, communication, and influence skills.
- High level of integrity, judgment, discretion, and professionalism.
- Demonstrated ability to manage complex organizations, competing priorities, and sensitive matters.
- Advanced proficiency in Microsoft Office Suite and Adobe Acrobat; strong comfort with enterprise systems.
EXPERIENCE
- Minimum of 10 years of progressively responsible senior leadership experience overseeing people, operations, and complex administrative functions.
- Significant experience in a law firm or professional services environment strongly preferred.
EDUCATION
- Bachelor's degree required.
- Advanced degree in business, human resources, law, or a related field, or relevant professional certifications, preferred.
WORKING CONDITIONS
- Full-time, on-site executive role based at the Honolulu office.
- Standard business hours (Monday-Friday), with flexibility required for early mornings, evenings, or weekends as dictated by firm needs, leadership responsibilities, or special initiatives.
$112k-197k yearly est. 2d ago
Director of Kitchen Operations
604 Hospitality Group
Operations vice president job in Hawaii
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service. Our success comes from the loyalty and dedication of our team, the ohana. We proudly employ nearly 300 team members, making 604 one of Hawaii's largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
The success of Restaurant 604 launched the family of 604 restaurants, which includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, 604 Clubhouse, and 604LOHA Grill. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
SUMMARY OF FUNCTIONS
The Director of Kitchen Operations oversees all back-of-house functions, including hiring, training, food safety inspections, and performance management at all 604 locations. They collaborate with the Executive team to implement procedures ensuring consistent kitchen operations and mentor culinary teams to maintain high standards in food quality, presentation, and service. They ensure compliance with company policies and health regulations, reporting to the Executive Chef. This position will collaborate with the Director of Restaurant Operations and General Managers to support the growth and training of kitchen employees. They also liaise with vendors on each location's product quality, pricing, availability, and new offerings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directs and oversees the kitchen operations for all 604 restaurant locations, following established company standards, policies, and procedures.
Responsible for optimizing profits by controlling food and labor costs to meet the company's financial objectives.
Monitor and control food costs and budgets across locations.
Prepare and present periodic reports on culinary operations, including financial performance, inventory, and personnel.
Must learn all recipes, enforce recipe adherence, and maintain. Conduct periodic recipe quizzes.
Exercises portion control and monitors sanitation guidelines to ensure compliance with health regulations.
Design procedures for quality assurance and control for minimizing food waste, increasing productivity, and maintaining preparation standards.
Administer training and educate all kitchen personnel on food products and presentation to maintain consistent, high-quality standards.
Oversee the training and certification of all kitchen personnel in sanitation techniques and practices to ensure health, safety, and compliance with legal regulations.
Develop and implement strategies for continuous improvement.
Ensures all company policies and procedures are followed. Collaborate with the General Managers in the training, coaching, corrective action measures, and performance evaluations of Kitchen Managers and Supervisors within the company's guidelines and culture.
Communicates effectively, verbally, and in writing to all levels of staff and management.
Maintain kitchen training schedule and enhance it when needed.
Ensures high sanitation, cleanliness, and safety standards are maintained throughout the kitchens, providing continuous feedback and resolution. Conducting monthly food safety inspections per location.
Fosters a positive and collaborative work environment, establishing a presence in all 604 kitchens as needed or instructed by the Executive Chef
Interacts with guests to maintain a high level of customer satisfaction.
Interacts and communicates with front-of-house staff to maintain smooth and seamless service standards.
Promptly address and assist in resolving food quality issues resulting from guest feedback.
Keep track of new menu trends within the restaurant industry.
Conduct regular meetings with all locations' Kitchen Managers and Kitchen Supervisors.
All other duties as assigned.
QUALIFICATIONS
5+ years of kitchen experience or 10 years of restaurant experience is required.
Proven experience in restaurant/culinary management.
Passion for creating incredible food that delights and attracts customers.
Excellent communication, management, and leadership skills.
Ability to fill in for any kitchen position.
Has extensive knowledge of scheduling, food cost, waste control, and food presentation.
Understanding various cooking methods, ingredients, equipment, and procedures.
Must be able to read and communicate in English clearly and effectively.
Must be able to lift pots, pans, products, and other items weighing up to 50 pounds frequently.
Must demonstrate enthusiasm and commitment to guest satisfaction.
Must have a valid health card or equivalent.
Must be able to perform simple math calculations and understand units and measures.
Must be able to stand and exert well-paced mobility for a scheduled shift.
Must have the ability to stand and walk for extended periods.
Must have the ability to lift, stoop, and bend.
Must exhibit hand coordination and dexterity for rapid productions.
Must be reliable and punctual with a positive attendance record and be available to work weekends and holidays.
Must be able to work well with others.
Must exhibit accuracy and speed in handling emergencies while providing solutions.
Familiar with the industry's best practices.
Possess a passion for food service and hospitality.
Knowledge of various computer software programs (G-Suite, restaurant management software, POS).
Benefits/Perks for Eligible Employees
Paid Time Off
Bereavement Leave
Emergency Days
Referral Program
Employee Discounts
Skechers Direct Program
Management Bonus Program
Medical/Dental Benefits
Group Life Insurance
Universal Life Insurance
Short-Term Disability
Compensation: $80,000.00 per year
ABOUT US
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.
The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
Our success comes from the loyalty and dedication of our team, the 6-Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
VISION
To give back to our military and community by becoming the standard for the island dining experience.
MISSION
Provide quality food, excellent service and the perfect setting served with Aloha.
CORE VALUES
Pride Our passion for service is rooted in hard work, perseverance, and fun.
Quality We are committed to raising the standard in every aspect of our restaurant.
Consistency Excellent service. Same taste. Genuine hospitality. Every day.
Servant Leadership Our employees serve each other, our guests and lead by example to better our community.
Aloha Everyone is welcome and served with love (just like Grandma's house).
$80k yearly Auto-Apply 60d+ ago
Operations Director
Seagull Schools Inc.
Operations vice president job in Kailua, HI
Great benefits available:
Paid Time Off leave
Bereavement leave
19+ paid holidays
Medical, vision, drug, and dental insurance
401k retirement with employer matching
Employee child tuition discount
Overview: The Seagull Schools' Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull's website) are current and facilitate seamless communication among Seagull staff.
Key Responsibilities
Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed)
Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate.
Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team
Manage inventory levels at all six sites
Ensure that food service and facilities are all in compliance with all City, State and Federal licensing and regulatory policies
Ensure that all operational handbooks are current and updated regularly
Manage and oversee all information technology, including but not limited to Seagull Schools' website and social media platforms, and marketing material
Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site
Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
Manage procurement processes and coordinate material and resources allocation
Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO
Revise and/or formulate policies and promote their implementation
Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
Ensure that the company complies with legal and established industry regulations
Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements
Supervisory Responsibilities
Recruits, interviews, hires, and trains new staff
Oversees the daily workflow of various departments (maintenance and food service)
Provides constructive and timely performance evaluations
Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.)
Work Environment
This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds at times.
Travel Required Travel to all preschool sites on O'ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer.
Education and Experience
BSc/BA in business administration or relevant field; MSc/MA will be a plus
Minimum of 5 years of experience at an operations level
Experience in facilities and food service industry (Strongly Preferred)
Knowledge of the industry's legal rules and guidelines
Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus)
Working knowledge of data analysis and performance/operation metrics
Previous experience in education or non-profit management (Preferred)
Operations: 5 years (Preferred)
Work Authorization, Health and Security Clearance
First Aid/CPR Certification
Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment.
Security clearance in order to work in a child and applicable adult center environment.
Valid driver's license.
Access to an insured vehicle with valid registration and safety check.
AAP/EEO Statement
Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.
$105k-149k yearly est. Auto-Apply 32d ago
Deputy Director of Operations Pacific
The Military Veteran
Operations vice president job in Urban Honolulu, HI
$135k to $165k + substantial stock options, health, dental, vision, 401(k)
Required: Top Secret clearance with eligibility for SCI
In person in Honolulu, HI
Travel: less than 10%
About the job Your mission
At each major headquarters under your responsibility,
Own the entire customer relationship, from users up to Generals/Admirals
Rapidly expand product usage until ~100% of J35 and J5 plans are in the company. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible
Win the renewal and expansion, so that your customer(s) keep buying our product each year. Deals should expand over time
Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement
Gather intel about the command, budget, and region to support growth
Instill the company brand image
Enable our expansion to allies and partners in the Pacific
Your responsibilities aren't limited to this list! Were on this great adventure together, and well each do what it takes for the team to succeed
We're always growing. If you want more responsibility, it will be easy to find. We're a fast-growing startup. We were a 4-person company last year and a 25-person company now. We plan to reach 100 within the next year. New positions of increasing responsibility often become available.
About you
You love our users, and you want to work with them This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer
You deeply understand large military headquarters Skillful planners, mainly SAMS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals
You pay attention to detail. People rely on you. At your previous teams, you had a reputation as a workhorse For Example: were about to run a planning exercise, which will be USEASTCOMs first exposure to our product. No one is worried, because they know you've taken care of it
You can get things from large government organizations For Example our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
You have technical skills You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
Youre intense about our mission. Its a core part of who you are
You're ambitious. We're getting bigger. You should too
You hold a current Top Secret clearance with eligibility for SCI
$135k-165k yearly 60d+ ago
Director, Practice Operations
Altais Health Solutions
Operations vice president job in Hilo, HI
About Altais:
At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, innovative tools, and a team-based model of care, we help doctors do what they do best: care for people.
We're excited to be expanding to the state of Hawaiʻi, where we're partnering with local physicians and care teams to support the health of the community. By combining our experience with the strengths of providers across Hawaiʻi, we're working to build a more connected, sustainable healthcare system that serves patients when and where it matters most.
Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. With our expansion to Hawaiʻi, we're continuing to grow this network while remaining focused on supporting physicians and improving the healthcare experience.
About the Role
Are you looking to join a fast-growing, dynamic team?
We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
The Director of Practice Operations is responsible for the overall administration, direction, and coordination of all operational and clinical functions across multiple practice sites. This role ensures that care is delivered efficiently, safely, and in alignment with organizational goals. The Director will provide strategic leadership to support growth, optimize performance, and maintain operational excellence across a large and expanding network of providers and staff.
This position oversees the day-to-day operations, business activities, financial performance, and compliance of the organization. The Director will also lead process improvement, workforce planning, and culture development initiatives to achieve high-quality outcomes, exceptional patient experience, and organizational sustainability.
Strategic Leadership and Growth
Develop and execute long- and short-term strategic operational plans that align with organizational goals and growth objectives.
Scale practice operations through recruitment, acquisitions, and expansion into new geographies.
Drive top-decile performance in key metrics such as quality, patient satisfaction, productivity, and cost management.
Serve as an operational thought partner to executive leadership, contributing to business strategy, budgeting, and forecasting.
Co-create and execute marketing and community engagement strategies to strengthen the practice's visibility and patient base.
Support physician and advanced practice provider recruitment, retention, and satisfaction efforts.
Operational Management
Oversee daily operations at all practice sites, ensuring efficient workflow, staffing, and resource utilization.
Develop and maintain policies, procedures, and protocols that ensure compliance, quality, and operational consistency.
Manage and evaluate site leadership teams, including office managers and clinical supervisors, ensuring accountability for performance and outcomes.
Ensure clinicians and staff have the tools, training, and support needed to provide safe, effective, and efficient care.
Lead change management efforts during periods of growth, system transition, or process redesign.
Oversee facility maintenance, space planning, and operational infrastructure to meet organizational needs.
Financial and Business Management
Develop and monitor operational budgets, ensuring financial targets and cost-containment goals are met.
Analyze operational and financial performance, identify opportunities for improvement, and implement corrective action plans.
Support payer contracting, billing workflows, and revenue cycle activities to maximize reimbursement accuracy and timeliness.
Evaluate business development and partnership opportunities to expand services and market share.
Identify and pursue potential grant or funding opportunities to support program development.
Clinical and Quality Operations
Partner with clinical leadership to ensure care quality, patient safety, and compliance with regulatory and accreditation standards.
Support the use of the Electronic Health Record (EHR) and related systems to improve efficiency and data integrity.
Monitor clinical performance metrics, including patient access, throughput, and clinical quality indicators.
Drive initiatives to improve patient experience and engagement, fostering a culture of service excellence.
Ensure adherence to OSHA, HIPAA, and other federal and state regulations.
People and Culture Leadership
Lead and mentor management and clinical teams to foster a high-performance, patient-centered culture.
Develop staff through coaching, education, and succession planning.
Support a culture of accountability, engagement, and collaboration across all levels of the organization.
Work closely with Human Resources to develop and evaluate goals for site leaders and teams.
Promote communication and collaboration among medical, administrative, and operational staff.
Compliance and Risk Management
Maintain organizational compliance with healthcare laws, regulations, and safety standards.
Ensure appropriate insurance coverage to protect the organization against risk.
Identify potential compliance or safety risks and implement mitigation strategies.
The Skills, Experience & Education You Bring
Bachelor's degree in healthcare administration, business administration, or a related field required
Minimum of 10 years of progressive experience in healthcare operations, preferably in a multi-site medical group, IPA, or ambulatory care setting.
The Base Salary for this position is $154,500 - $185,400/year.
In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
Excellent medical, vision, and dental coverage
401k savings plan with a company match
Flexible time off and 9 Paid Holidays
You Share Our Mission & Values:
Compassion
We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
Community
We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
Leadership
We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
Excellence
We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
Agility
We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.
Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience. This position will also be eligible to participate in our annual bonus program.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
$154.5k-185.4k yearly Auto-Apply 4d ago
Regional Director Condo Operations
Outrigger Resorts 4.6
Operations vice president job in Lahaina, HI
Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.
Directly responsible to ensure overall operations of Hawaii Vacation Condos properties in the region are effectively managed. Ensuring effective leadership of property operations and all on-site departments in addition to effective communication with OUTRIGGER Corporate office. Maximize profitability, customer satisfaction levels, product quality, service standards, facility maintenance, work place harmony and property safety practices in accordance with accepted OUTRIGGER Hotels & Resorts standards. Collaborates with various Boards of Directors and Rental Advisory committees, as required. May sit on various Board seats, as required. Responsible to actively promote each property as a quality condominium resort. Represent and promote the resort as a caring and supportive corporate citizen in all local community activities.
Minimum Requirements
Previous experience in condominium and hotel management, or an equivalent combination of education and experience from which comparable job knowledge and skills have been acquired can be substituted for a degree. Minimum five (5) years experience in all phases of condominium and/or hotel/resort management, including sales, marketing, yielding, reservation, daily management of all areas of operations involving human resources, budget management, rooms, housekeeping, resort maintenance, long-range planning and administration of services.
Come Work Here!
$145,000-$160,000, with potential for adjustment based on factors such as an applicant's skills, experience and/or education.
Health Insurance (Dental, Medical, Prescription, Vision)
Paid Holidays, Sick, Vacation and Medical Leave
Retirement Plan (401K)
Recognition and Award Programs
Employee Assistance Program
Discounted Hotel Rates
And many opportunities for growth through our training and development programs!
*please note that benefits may vary depending on position or property
$145k-160k yearly Auto-Apply 50d ago
Customer Operations Manager
The Hertz Corporation 4.3
Operations vice president job in Lihue, HI
The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ The starting salary for this role is $58,000 annually, commensurate of experience.
+ Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
+ Career growth opportunities
+ Paid Training to expand your skills and knowledge
+ Comprehensive Medical, Dental, & Vision benefit options after 30 days
+ Up to 40% off the base rate of any standard Hertz Rental
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$58k yearly 60d+ ago
Regional VP, Network Performance - Health Plan Leader
Humana Inc. 4.8
Operations vice president job in Urban Honolulu, HI
A leading health organization is seeking a Regional VP, Network Performance in Hawaii. This role involves managing health plans, establishing strategic objectives, and overseeing provider relationships within the Pacific Southwest region. Candidates should have strong leadership experience in healthcare, a Bachelor's degree, and excellent communication skills. This is a remote position with occasional travel, offering a competitive salary between $168,000 to $231,000 annually.
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$168k-231k yearly 2d ago
HEI - Director, Corporate Taxes
Hawaiian Electric Co 4.9
Operations vice president job in Urban Honolulu, HI
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Company: hawaiianel
We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
BRIEF POSTING DESCRIPTION:
TheE 4P CORPORATE TAXES Department of theE CORPORATE TAXES Division at Hawaiian Electric Industries has 1 Management vacancy available. (Role: Director)
JOB FUNCTION:
Provides leadership in all aspects of taxation to HEI and its subsidiaries, including technical, regulated industry (utility) and practical tax expertise, strategy, research and compliance, to enable senior management to make informed decisions on potential strategies and transactions as well as to properly present its financial statements and related disclosures.
ESSENTIAL FUNCTIONS:
Proactively provides tax advice on potential strategies and planned transactions to optimize value, minimize tax exposure, or defer taxes for HEI and its subsidiaries.
Provides financial and tax expertise to properly record the tax impact of transactions and prepares tax disclosures in financial statements, tax returns and other reports, such as regulatory filings. Maintains compliance with other tax requirements, such as general excise, use, and fuel excise taxes.
Ensures tax compliance, including the filing of all federal, state, county and other jurisdictional tax returns, pension and other postretirement benefit reports, manages the government examination (RAR) process, and negotiates settlements.
Proactively and timely communicates tax strategies and issues related to the operating subsidiaries with their management and staff and involves them in determining the implications and process of resolution. Advises the utility on the tax aspects of all regulatory issues and provides expert witness support for rate case and other proceedings, as requested.
Actively reviews all current and proposed tax legislation, regulations and rulings and apprises senior management and the board of directors of the significant tax issues affecting HEI and its subsidiaries, including regulatory tax matters.
Manages the tax department by preparing and/or reviewing administrative reports and schedules including department goals, plans and budgets. Develops staff, provides effective supervision and conducts performance evaluations for direct reports.
Other strategic tax and financial matters or projects, as assigned.
BASIC QUALIFICATIONS: Knowledge Requirements
Professional certification of Certified Public Accountant (CPA), JD, or Masters of Taxation required.
Thorough knowledge of federal and state income taxes and all other taxes associated with doing business, normally acquired through an advanced degree in taxation, law or finance. An advanced degree in tax, finance or law is highly desirable.
Thorough knowledge of the principles of accounting and a working understanding of financial statement presentation and bookkeeping.
Thorough understanding of financial accounting for income taxes and the tax related disclosure requirements for financial statement purposes and SEC reporting.
Thorough understanding of the tax research resources available and working knowledge of how to utilize those resources.
Strong understanding of regulated utility tax matters and tax-related work experience at a regulated utility is highly desirable.
Thorough understanding of the procedural aspects of the income tax examination and appeals.
Skills Requirements
Ability to effectively communicate both orally and in writing to all levels of the organization, the subsidiaries and to the Board of Directors.
Ability to analyze proposed and real transactions for tax implications and the related economic and financial statement impact.
Possess the legal research skills to produce/review tax memoranda analyzing a transaction by identifying the issues, explaining the applicable rules and arriving at conclusions of the tax and financial statement impacts.
Strong interpersonal skills and the ability to work with company and subsidiary personnel as a team to accomplish desired results.
Ability to discuss technical tax issues and to effectively advocate the company's position on issues being challenged by Internal Revenue Service or other government regulators, and the ability to negotiate settlements at the proper stage of the examination or appeal.
Ability to manage and supervise the tax department staff and to formulate a department budget within the parameters set by senior management.
Experience Requirements
Extensive (10+ years) corporate or public accounting experience with at least half of the time spent in the tax compliance and/or planning area.
Several (5+) years of supervisory experience.
Role: Director
Number of Vacancies: 1
Hiring Range: The hiring range for the HEI - Director, Corporate Taxes position is $156,500 to $195,500.
About Hawaiian Electric Industries
Hawaiian Electric Industries, Inc. (HEI) (NYSE: HE) supplies power to 95% of Hawaii's population throughout its electric utilities, Hawaiian Electric Company, Inc., Hawaii Electric Light Company, Inc. and Maui Electric Company, Limited, and provides a wide range of financial services to individuals and businesses through American Savings Bank, F.S.B., one of Hawaii's largest financial institutions. Including its operating subsidiaries, Hawaiian Electric Industries is one of the largest public companies in Hawaii with approximately 3,800 employees.
At Hawaiian Electric Industries, we strive to be a catalyst for a better Hawaii. We endeavor to be trusted and valued leaders in improving the economic well‑being of the state, promoting the environmental sustainability of our islands, and benefiting the communities we serve.
Hawaiian Electric Industries works proactively to improve the future of Hawaii and its communities. These efforts are integrated into our core business strategies. By helping our state achieve economic prosperity and a clean environment, and by addressing our communities' needs, we build a sustainable future for our companies and for Hawaii. Visit us at *********************
Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorize release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO Statement
Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.
Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at **************.
Affiliate Disclaimer
Hawaiian Electric Industries, Inc. (“HEI”) is a parent holding company of Hawaiian Electric Company, Inc., Maui Electric Company, Limited, and Hawaii Electric Light Company, Inc. (“Utilities”). The Utilities are regulated by the Hawaii Public Utilities Commission (“PUC”). The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.
If you are currently or have previously been employed by the Utilities, and are hired by HEI, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Utilities or work on the same matter(s) that you worked on while with the Utilities. If you are hired by HEI, please inform HEI of your prior employment by the Utilities to ensure regulatory compliance.
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$156.5k-195.5k yearly 3d ago
Chief Operating Officer
Alpha Inc. 4.3
Operations vice president job in Maili, HI
Job DescriptionChief Operations Officer
Reports to: President Department: Executive Employment Type: Full-Time, Exempt Compensation: $275,000 - $350,000 annual base salary, plus bonus eligibility
The Opportunity
Alpha Inc. is looking for a Chief Operations Officer who's not afraid to get dirt on their boots and strategy on their mind in the same day.
This isn't a "sit in the corner office and read reports" kind of role. This is a
boots-on-site, eyes-on-every-division, driving-what's-next-for-Hawaiʻi
kind of role.
You'll own the day-to-day operations of Alpha's core divisions - Civil, Concrete, Energy, Drilling, Crane, Equipment, and future lines of business - and turn complexity into clarity, chaos into coordination, and big bets into real results.
If you can move seamlessly from high-level strategy to on-the-ground execution - and you care as much about people and culture as you do about schedules and margins - this might be your next legacy move.
About Alpha Inc.
Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We're building projects that will serve island communities for generations - with precision, purpose, and pride.
We live by three core values that shape how we lead and operate:
Lead with Heart - Humility, empathy, and respect in every interaction.
Strength in Unity - One crew, many talents; we win together.
Alpha Mentality - Grit, accountability, and a relentless drive to excel.
As COO, you'll be one of the primary guardians and amplifiers of these values across every division and jobsite.
What You Will Do
As Chief Operations Officer, you'll be the operational engine of Alpha Inc. - building systems, teams, and habits that can scale as we grow across Hawaiʻi and beyond.
Drive Operational Excellence Across Divisions
Oversee and direct day-to-day operations for Civil, Concrete, Energy, Drilling, Crane, Equipment, and future divisions - ensuring projects are executed safely, efficiently, and profitably.
Set the standard for performance, culture, and continuous improvement; lead with visibility on jobsites and in the boardroom.
Build and Execute the Operations Strategy
Translate Alpha's long-term vision into clear operational strategies, priorities, and execution plans.
Design and implement systems, processes, and KPIs that improve consistency, reduce waste, and elevate quality across all divisions.
Fuel Innovation and Growth
Identify new markets, technologies, and service lines that align with Alpha's strengths and Hawaiʻi's evolving needs.
Champion a culture of innovation - empowering leaders and teams to test, learn, and improve how work gets done.
Align the Organization
Break down silos and drive collaboration between divisions, project teams, and corporate functions.
Ensure operations are fully aligned with strategic goals, client expectations, and Alpha's core values.
Own Performance, Budgeting & Metrics
Partner with Finance and Project Managers to build and manage division budgets, forecasts, and resource plans.
Monitor KPIs for safety, productivity, quality, profitability, and client satisfaction - and take action when targets are off track.
Lead, Coach, and Develop Talent
Mentor and develop Division Managers and key operations leaders; build a strong bench for future growth.
Help create clear career paths, succession plans, and development opportunities that attract and retain top talent.
Strengthen Safety, Compliance & Risk Management
Ensure all operations meet or exceed safety, legal, regulatory, and environmental requirements.
Anticipate and mitigate operational risks - from resourcing and logistics to subcontractor performance and client delivery.
Represent Alpha to Clients & Partners
Build and maintain strong relationships with key clients, partners, and industry stakeholders.
Uphold Alpha's reputation for integrity, reliability, and excellence in every interaction.
Report and Advise at the Highest Level
Provide regular, clear updates to the President/CEO and Board on operational performance, growth initiatives, risks, and opportunities.
What You Bring
You're a strategic operator, a culture carrier, and a calm presence when the stakes are high.
Experience
10+ years of progressive operations leadership in construction, energy, industrial services, or related sectors.
5+ years in a senior executive role (COO, VP of Operations, General Manager, or equivalent) overseeing multiple divisions or business units.
Proven track record leading complex, multi-site operations with significant field and project components.
Education
Bachelor's degree in Business Administration, Engineering, Construction Management, or a related field required.
MBA or other advanced degree preferred.
Skills & Mindset
Strong strategic and systems thinking - you see the whole chessboard, not just the next move.
Demonstrated success driving growth, operational efficiency, and margin improvement in a multi-division organization.
Exceptional leadership and team-building skills; you inspire accountability without ego and model "Lead with Heart" in tough moments.
High business acumen and comfort with P&L, budgeting, forecasting, and risk management.
Excellent communication and relationship-building skills with internal teams, field crews, executives, clients, and partners.
Fluency with project management and financial/accounting software tools.
Bonus: Industry certifications such as PMP, Lean Six Sigma, or related credentials.
Most importantly, you embody:
Lead with Heart - You elevate people while driving results.
Strength in Unity - You build strong, aligned teams across divisions.
Alpha Mentality - You run toward challenges and own outcomes.
Why Alpha?
At Alpha Inc., we're not just building infrastructure - we're building Hawaiʻi's future with intention, innovation, and integrity. You'll be joining a leadership team that:
Tackles complex, high-impact projects that matter to local communities.
Invests in people, safety, and long-term relationships - not just short-term wins.
Believes culture is a competitive advantage and lives its values, on and off the jobsite.
If you're ready to lead an organization where heart, unity, and relentless drive actually mean something - this is your stage.
Requirements (Conditions of Employment)
Employment at Alpha Inc. is contingent upon:
Completion of standard pre-employment screening.
Successful completion of a background check conducted after a conditional offer; any prior issues will be reviewed on a case-by-case basis consistent with Hawaiʻi and federal law.
Passing a drug test (for both full-time and part-time hires) conducted in line with Hawaiʻi statutory requirements.
Applicants must be authorized to work in the United States; we are unable to sponsor employment visas. Employment eligibility will be verified upon hire.
If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************.
Equal Opportunity Employer
Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawaiʻi law, and we provide equal opportunity in all employment practices, including recruitment, hiring, promotion, compensation, benefits, and training.
If you're the operational leader who can balance big-picture strategy with in-the-field execution - and you're ready to help write the next chapter of Alpha Inc. - we'd love to hear from you.
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$124k-152k yearly est. 8d ago
Customer Operations Manager
The Hertz Corporation 4.3
Operations vice president job in Lihue, HI
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Wage: $58,000 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Perks & Discounts -Theme Park Tickets, Gym Discounts & more