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Executive Large Property Underwriter or AVP, Director Large Property Underwriter
Zurich Insurance Company Ltd. 4.8
Operations vice president job in Los Angeles, CA
Zurich is seeking an experienced Executive Large Property Underwriter or AVP, Director Large Property Underwriter, to join our National Large Property team in Zurich's Los Angeles office. We are also open to basing the position at our offices in San Francisco or Denver. While this position will be based out of a Zurich office, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week.
This role will be filled at either the Executive Large Property Underwriter or AVP, Director Large Property Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position.
As an Executive Large Property Underwriter or AVP, Director Large Property Underwriter you will handle complex new and renewal domestic Large Property accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the Western US region.
In this role, you will:
Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules.
Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate.
May provide guidance to lower level associates.
Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions.
Supports the sales culture by being a Help Point for agents, brokers and customers.
Proactively seek renewal and new account opportunities.
Complete detailed opportunity assessment with key distributors to identify growth opportunities
Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity.
Make broker/customer and on-sight calls with a planned and well-prepared purpose
Basic Qualifications, Executive Large Property Underwriter:
High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area
OR
High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area
AND
Knowledge of Microsoft Office
Experience working on time restraints for quotes on new and renewal business
Experience working in a team environment
OR
Basic Qualifications, AVP, Director Large Property Underwriter:
High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area
OR
High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area
AND
Experience with Microsoft Office
Preferred Qualifications (Both Levels):
Bachelor's Degree
Technical knowledge of Large Property Underwriting
Established broker relationships (retail brokers) within the Western US region.
Sales execution mindset
Creative problem solving skills
Strong verbal and written communication skills
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $98,300.00 - $213,000.00. The proposed salary range for the Director Large Property Underwriter is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. The proposed salary range for the Executive Large Property Underwriter or AVP is $130,000.00 - $213,000.00, with short-term incentive bonus eligibility set at 20%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
Why Zurich?
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Los Angeles, AM - Denver, AM - San Francisco
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-BN1 #LI-Executive #LI-Director
$130k-213k yearly 17h ago
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Vice President, Fund/Client Accounting Manager I
BNY 4.1
Operations vice president job in Los Angeles, CA
VicePresident Fund Accounting
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of VicePresident Fund Accounting to join our Fund Accounting team. This role is located in Los Angeles, LA
Manage a small team of Accountants responsible for conducting accounting services on behalf of assigned clients including determining net asset values, calculating fund performance, allocating expenses, and preparing reports.
Resolve escalated issues from team members and manage the performance of assigned staff while setting team priorities.
Oversee the determination of net asset value (NAV) for assigned funds for each measurement cycle and manage relationships with assigned clients to ensure all questions are answered and issues resolved.
Provide oversight to ensure accounting records and financial statement disclosures are complete, accurate, and maintained in accordance with departmental policies and procedures.
Evaluate GAAP and/or IFRS rules to determine the impact of new regulations on BNY Mellon fund accounting practices.
Manage the drafting and communication of financial reports to clients, explaining fund performance and accounting intricacies.
Recruit, direct, motivate, and develop staff to maximize their individual contributions, professional growth, and team effectiveness.
Contribute to the achievement of team objectives.
To be successful in this role, we're seeking the following:
Bachelor's degree in accounting or the equivalent combination of education and experience.
4-5 years of total work experience with at least 0-1 years in management preferred.
Experience at a Big 4 accounting firm preferred.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $170,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
$68k-170k yearly Auto-Apply 17h ago
Vice President
Blusky
Operations vice president job in Tustin, CA
BRIEF DESCRIPTION:
The VicePresident is responsible for managing all branch office operations including sales, business development, customer relationships, project management, and administration. The VicePresident has full Profit and loss responsibility for all facets of their location. In addition, the VP is accountable for leveraging the BluSky brand to develop relationships with industry professionals resulting in new business opportunities. The VicePresident will train, coach, motivate and lead all team members to meet all sales, revenue, and customer service goals.
Salary Range is $95,000 - $175,000
Commission OTE Range is $60,000 - $250,000
Unlimited PTO
Vehicle Allowance
PRINCIPAL ACCOUNTABILTIES:
Manage Overall P&L at Office Level to Drive Profitability
Overall Office Sales and Revenue
Management and Human Resources
Operations
General Responsibilities
Manage Overall P&L at Office Level to Drive Profitability
Meet or exceed overall office sales, revenue, and EBITDA goals.
Manage expenses to all established budgets.
Drive profitability to meet or exceed established office goals.
Hold team accountable to job specific, minimum target margins.
System utilization and data integrity.
Overall Office Sales and Revenue
Support sales teams in developing new business opportunities by identifying and fostering professional trade partner relationships and referral channels as follows:
End user client base including property management, property ownership, asset management, portfolio management, facility and maintenance management, etc.
Diamond Influencer relationships, including brokers, insurance adjuster, independent adjusters, consultants, hygienist, architects, engineers, etc.
Managed insurance repair programs.
Drive project schedules and revenue to ensure monthly revenue targets are met or exceeded.
Support Business Development activities and relationship building.
Management and Human Resources
Responsible for supporting recruiting efforts by identifying and attracting top talent.
Ensure employee development and retention by coaching, training, and mentoring team members.
Implement, in partnership with Human Resources, new hire orientation, and performance management planning.
Foster the BluSky Best Practices and company culture.
Oversight of time keeping and payroll management.
Ensure all employees follow regulatory and BluSky Safety Program.
Operations
Acquire, maintain, and protect company assets
Ensure exceptional customer experiences and satisfaction are achieved per goal
Ensure proper project management practices are followed
Manage weekly production and WIP reports
Manage overall office budget and expenses
Ensure usage and compliance with management software and systems
Follow and implement Federal, State, and local employment laws
Follow and implement Federal, State, and local laws including OSHA, IICRC, MSDS sheets, safety
Ensure BluSky paperwork and file documentation requirements are met, with focus on contracts, work authorizations, and subcontractor agreements
Manage accounts receivables per company goals
Manage accounts payables per company goals
Oversight of project schedules and adherence to start and completion dates to drive revenue
GENERAL RESPONSIBILITIES:
Achieve training goals and minimum attendance as established by BluSky.
Adheres to all company Best Practices
Always provides the highest level of customer service.
Leads and cultivates a positive office culture.
All other duties and projects as assigned.
SUPERVISORY RESPONSIBILITY:
This role has direct reports.
QUALIFICATIONS & REQUIREMENTS:
5+ years insurance restoration experience preferred
3+ years management experience preferred
Strong business development experience with a proven track record of success
Ability to communicate effectively with clients, internal and external contacts throughout the project management process
Must be able to attend Business Development networking functions as required
Must be able to travel in response to project needs and leadership functions
Proficient in Microsoft Office Suite and social media platforms such as LinkedIn
Valid driver's license and satisfactory driving record
EDUCATION:
Bachelor's degree in Construction Management, Engineering, Business, or equivalent experience required
WORK ENVIRONMENT & PHYSICAL JOB DEMANDS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.
TRAVEL:
Minimal travel. Some out-of-area and overnight travel may be expected for training or meetings.
COMPENSATION:
BluSky provides a competitive base salary, a bonus plan for eligible positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, paid holidays, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.
BluSky also offers extended benefits such as Remote Work, an Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, a Paid Employee Referral Program, and much more.
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
$95k-175k yearly 1d ago
Vice President, OPS Account Management Manager II
BNY 4.1
Operations vice president job in Los Angeles, CA
VicePresident, OPS Account Management At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Account Management - M2 to join our Account Management team. This role is located in Los Angeles, CA
In this role, you'll make an impact in the following ways:
• Manage a team of Account Managers responsible for client accounts, including specialized or key accounts critical to team or function goals
• Coach and guide staff on account planning, execution, and performance management
• Set departmental priorities, allocate resources, and contribute to operating protocols for the Account Management function
• Collaborate with Relationship Management and Client Service Delivery to ensure a seamless client experience and coordinate service levels
• Track and report on team metrics and results, proactively call on accounts to ensure client satisfaction and identify growth opportunities
• Serve as an escalation point for critical service issues and shepherd resolution
• Recruit, motivate, and develop staff to maximize individual and team contributions and professional growth
To be successful in this role, we're seeking the following:
• Bachelor's degree or equivalent combination of education and experience
• 5-7 years of total work experience, with 0-1 years of management experience preferred
• Experience in Account Management preferred
• Strong leadership and team management skills
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $130,000 and $150,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$130k-150k yearly Auto-Apply 17h ago
VP, eCommerce
Pacsun 3.9
Operations vice president job in Anaheim, CA
Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. We are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
The VicePresident of eCommerce will lead the strategic and operational execution of the Pacsun eCommerce business. This executive leader will drive growth and profitability across all digital channels, owning the end-to-end customer experience, site merchandising, digital marketing strategy, customer retention through loyalty programs and email marketing, and full P&L responsibility for the online business. The VP will partner closely with internal stakeholders across Marketing, Merchandising, Supply Chain, Technology, Finance, Inventory Management and Customer Experience to align business objectives and deliver exceptional customer journeys.
A day in the life, what you'll be doing:
Strategic Leadership & Business Management
Develop and execute a comprehensive eCommerce strategy aligned with overall corporate objectives.
Own and manage the eCommerce P&L to drive revenue growth, optimize margin, and manage operating expenses.
Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
Identify new opportunities for digital innovation, customer engagement, and revenue generation.
Digital Marketing & Acquisition
Oversee digital marketing strategies including paid search, SEO, display, affiliates, and social media advertising to acquire and retain customers.
Optimize marketing spend through data-driven attribution models and ROI-focused tactics.
Collaborate with the marketing team to ensure brand consistency across all channels.
Loyalty & Email Marketing
Lead the strategy and execution of the loyalty program to increase customer lifetime value and brand loyalty.
Drive CRM and email marketing initiatives that leverage segmentation, personalization, and automation.
Analyze campaign performance and customer behavior to enhance targeting and messaging.
Site Experience & Merchandising
Lead cross-functional teams in site merchandising, UX/UI enhancements, A/B testing, and conversion rate optimization (CRO).
Ensure the site reflects seasonal trends, promotional strategies, and merchandising priorities.
Maintain an optimal customer journey from discovery to checkout.
Cross-Functional Partnership & Team Leadership
Partner closely with Merchandising, Marketing, IT, Operations, Finance and Inventory Management to deliver seamless experiences and ensure inventory, fulfillment, and tech roadmaps are aligned.
Build, lead, and mentor a high-performing eCommerce team across digital marketing, analytics, merchandising, and content.
Foster a culture of collaboration, accountability, innovation, and performance.
What it takes to Join:
Education & Experience
Bachelor's degree in Marketing, Business, or related field; MBA preferred.
10 -15 years of eCommerce leadership experience in a consumer retail environment.
Demonstrated experience managing an eCommerce P&L and driving double-digit growth.
Proven success in leading digital marketing, loyalty programs, CRM/email, and merchandising teams.
Skills & Competencies
Deep understanding of digital marketing tools (Google Ads, Meta, Klaviyo, etc.), web analytics (GA4, Adobe Analytics), and eCommerce platforms (Salesforce Commerce Cloud).
Experience with, or strong aptitude for, applying AI and agentic AI technologies to enhance personalization, demand forecasting, marketing performance, and operational scalability in eCommerce
Strong analytical skills with a data-first approach to decision-making.
Excellent leadership, communication, and team development skills.
Highly collaborative with the ability to influence cross-functional stakeholders at all levels.
Developing the Community/ Leadership Qualities:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $243,800 - $340,000
Pac Perks:
Dog friendly office environment
On-site Cafe
On-site Gym
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Competitive long term and short-term incentive program
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$243.8k-340k yearly 3d ago
Vice President, CRM
True Religion 4.6
Operations vice president job in El Segundo, CA
THE PURPOSE:
As we accelerate our digital and brand growth initiatives, True Religion is hiring a VicePresident, CRM to own the enterprise customer retention strategy and drive the commercial impact of all retention channels (email, SMS, push, loyalty, lifecycle flows, and emerging programs). This person will lead the long-term roadmap for CRM, loyalty, personalization, segmentation, and lifecycle marketing, ensuring that customers remain deeply engaged throughout their relationship with True Religion. The VP will act as a strategic counterpart to the VP, Growth and as a senior leader representing CRM across the organization. The right candidate is a highly strategic, data-driven, digitally native thinker with deep experience in scaling CRM programs within a growth-oriented apparel or consumer brand environment. They will bring strong leadership, a test-and-learn mindset, and the ability to operate at both strategic and operational levels.
THE ROLE (what you are accountable for)
True Religion is looking for a visionary, enterprise-level CRM & Retention leader with proven experience in developing consumer lifecycle strategies and delivering retention-driven revenue performance. In this role, you will own the design, execution, and ongoing evolution of CRM, loyalty, and lifecycle marketing programs that support brand storytelling, merchandising priorities, seasonal campaigns, and category-level product marketing initiatives.
You will build the financial plan tied to retention channels, forecast performance, and be accountable for CRM-driven demand, engagement, and lifetime value. You have significant experience leading CRM transformations, scaling segmentation and personalization, optimizing loyalty programs, and overseeing high-performing CRM teams. You must demonstrate thought leadership in the role CRM plays across the broader marketing ecosystem and have deep experience navigating fast-paced, highly promotional retail environments.
KEY RESPONSIBILITIES
Strategy
Define, own, and evolve the enterprise-wide CRM vision, translating consumer insights and data capabilities into long-term customer strategies across email, SMS, push, loyalty, lifecycle flows, and emerging programs.
Develop and lead strategies focused on database growth, customer retention, reactivation, engagement, and lifetime value.
Oversee the creation, relaunch, or evolution of the loyalty program, including benefits design, tier strategy, and retention-driving initiatives tied to CLTV.
Ensure CRM and lifecycle strategies align seamlessly with brand, site, creative, and growth marketing plans.
Identify channel conflicts, overlapping messaging, or segmentation gaps and establish governance frameworks for resolution.
Build annual and seasonal financial plans for retention-driven demand, repeat rates, loyalty KPIs, and CLTV growth.
Operational and Technical Knowledge
Own the CRM technology ecosystem: CDP architecture, ESP capabilities, data pipelines, attribution systems, customer identity resolution, and privacy requirements.
Partner closely with Site, Planning, Merchandising, Creative, and Growth Marketing teams to develop high-performing campaigns and lifecycle programs that maximize conversions and support the revenue plan.
Lead CRM technology strategy, including platform enhancements, CDP/ESP evaluations, data integrations, and long-term capability planning.
Elevate segmentation into dynamic, predictive, real-time orchestration via advanced data/AI capabilities
Direct A/B testing and experimentation strategies across all CRM channels (subject lines, content, cadence, frequency, triggers, send times, etc.).
Build and maintain performance dashboards for all flows, programs, and campaigns; communicate results across executive and cross-functional teams.
Lead, mentor, and develop CRM team members, ensuring strong execution standards, innovation mindset, and career growth.
Influence and guide cross-functional partners with CRM insights, consumer behavior analytics, and strategic recommendations.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
12+ years of digital marketing, CRM, retention, or lifecycle experience in consumer-facing businesses.
5-7+ years of senior executive or high-level leadership experience overseeing CRM, loyalty, retention, or lifecycle teams.
5-7+ years in a growing apparel or fashion retail business
Evidence of leading CRM transformations, including platform upgrades, CDP migrations, loyalty redesign, or major personalization initiatives
Deep technical fluency in CRM platforms, CDPs, ESPs, data modeling, identity management, dynamic personalization engines, and analytics environments
Experience designing, developing, or modernizing loyalty programs and customer benefit ecosystems.
Expertise in eCommerce promotional cadence, fashion/seasonal flows, and alignment with merchandising strategies.
Demonstrated experience leading large teams, scaling organizations, and building high-performance cultures.
Strong analytical capability with mastery of CRM KPIs, segmentation methodologies, lifecycle measurement, and forecasting.
Forward-thinking, solutions-oriented leader with strong strategic, technical, and creative problem-solving abilities.
Exceptional written and verbal communication skills with the ability to influence senior executives and cross-functional partners.
Highly organized with strong prioritization and project management skills, able to manage multiple initiatives simultaneously in a fast-paced environment.
Growth mindset, with a passion for testing, optimizing, and developing innovative CRM programs.
Comfortable navigating ambiguity and driving clarity in a rapidly evolving, entrepreneurial business.
Positive, collaborative, and team-focused approach with a willingness to jump in when needed.
Salary Range: $210,000-$250,000
$210k-250k yearly 3d ago
Chief of Staff - Marketing & Creative Services
24 Seven Talent 4.5
Operations vice president job in Bell Gardens, CA
We're looking for a strategic, highly organized Chief of Staff to partner directly with senior Marketing and Creative leadership at a fast-moving, multi-brand apparel organization. This role is ideal for someone who thrives at the intersection of strategy, project management, and creative operations, and who loves turning ideas into executed, measurable initiatives.
As Chief of Staff, you'll act as a true force multiplier for marketing and creative leaders-driving cross-functional alignment, streamlining workflows, and ensuring that key initiatives move efficiently from concept to completion.
What You'll Do
Serve as the central point of contact between marketing leadership, internal teams, and external partners, with a strong focus on creative asset and collateral review, approvals, and brand alignment.
Plan and run executive-level meetings: set agendas, prepare briefing materials, capture decisions, and track follow-through on action items.
Oversee progress across a portfolio of marketing and creative projects-including go-to-market campaigns, corporate initiatives, and enterprise efforts-helping identify roadblocks and clearing them quickly.
Coordinate timelines and workflows across Marketing Services teams to keep work moving, ensuring prioritization is clear and feedback and review cycles are efficient.
Spot gaps in existing processes and introduce better ways of working-frameworks for collaboration, decision-making, and performance tracking.
Draft and refine internal and external communications, reports, and presentations that keep stakeholders informed, aligned, and action-oriented.
Who You Are
A proven project and operations leader who can juggle multiple priorities and pivot quickly as business needs change.
Someone who naturally anticipates risks or conflicts and can design practical mitigation plans before issues escalate.
Highly emotionally intelligent, able to read the room, pick up on unspoken dynamics, and translate them into clear next steps and decisions.
Personally committed to excellence, with a track record of delivering polished, reliable work.
An exceptional communicator-written and verbal-with the ability to tailor messaging for executives, peers, and external stakeholders.
Comfortable in a fast-paced, dynamic environment with shifting priorities and tight timelines.
Bias toward action, ownership, and accountability, while remaining collaborative and team-focused.
Experience & Skills
5-7 years of experience in marketing operations within apparel, club retail wholesale, multi-brand apparel wholesale, or other high-velocity, high-growth environments.
Advanced proficiency in Microsoft Office and Google Workspace.
At least 3 years of experience partnering with or working within a Creative Services team delivering:
Product photography
Packaging and label creative
E-commerce imagery
In-store point-of-sale materials
Corporate or brand collateral
Demonstrated interest in and comfort with generative AI tools to enhance creative production workflows.
Location & Onsite Expectations
This role is based in Bell, CA but will be relocating to Beverly Hills in the Spring of 2026. This will be primarily in-office at least 4 days per week, with the opportunity to work remotely 1 day per week.
How to Apply
If you're a marketing operations leader who loves partnering with creative teams, enjoys building structure in dynamic environments, and is excited about supporting senior leadership at a high-impact level, we'd love to hear from you.
Apply today!
$130k-207k yearly est. 4d ago
Director of Service Operations
Adecco 4.3
Operations vice president job in Irvine, CA
Director of Service Operations | North America
Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the VicePresident of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction.
Location: California
Job Type: Full-time, Senior Leadership
Reports To: VicePresident of Service
What You'll Do as Director of Service Operations
Lead Strategic Service Operations
As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions.
Manage Multi-Department Operations
Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams
Implement and maintain Standard Operating Procedures (SOPs) across all departments
Optimize workforce management including staffing, scheduling, and escalation protocols
Drive efficiency improvements and resource utilization across service operations
Build and Develop High-Performing Teams
Lead, mentor, and develop managers, supervisors, and service agents
Create performance management frameworks and conduct regular evaluations
Design and implement training and professional development programs
Foster employee engagement, retention, and a positive work culture
Manage both local and remote team members effectively
Drive Data-Driven Performance Improvements
Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness
Implement business intelligence and analytics strategies using tools like Qlik
Identify operational trends and implement continuous improvement initiatives
Generate actionable insights from performance data
Champion Customer Experience Excellence
Build and maintain a customer-centric service culture
Develop best practices for customer service interactions and support
Handle escalated customer issues and complex service inquiries
Implement customer feedback systems to drive service quality improvements
Improve customer satisfaction scores and loyalty metrics
Optimize Service Technology Stack
Evaluate and implement service operations technology solutions
Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform
Streamline workflows through technology optimization
Drive digital transformation initiatives for service operations
Manage Service Operations Budget
Develop and manage FTE (Full-Time Equivalent) budgets for service teams
Create financial forecasts and resource allocation plans
Implement cost-control measures while maintaining service quality
Maximize ROI on service operations investments
Ensure Compliance and Quality Standards
Maintain compliance with company policies, industry regulations, and legal requirements
Implement quality assurance programs and monitoring systems
Establish and enforce service level agreements (SLAs)
Director of Service Operations Qualifications
Required Experience and Skills
Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field
Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams
Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field
Global Programs: Proven track record establishing and leading successful global learning and development programs
Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans
Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving
Change Management: Ability to prioritize effectively and adapt as business priorities shift
Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels
Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction
Technical Skills and Systems Experience
Proficiency with Learning Management Systems (LMS) and training software platforms
Experience with CRM systems (Salesforce preferred)
Knowledge of ERP systems (SAP experience a plus)
Familiarity with business intelligence tools (Qlik or similar)
Experience with workforce management and service desk software
Strong Microsoft Office Suite skills including Excel for data analysis
Leadership and Soft Skills
Exceptional communication skills, both written and verbal
Outstanding facilitation skills for virtual and in-person training/meetings
Proven ability developing talent and building organizational capability
Experience in fast-paced, growing, global organizations
Strong project management and organizational skills
Ability to work effectively under pressure and meet deadlines
Preferred Qualifications
Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field
Professional certifications in Training and Development (CPTD, CPLP, or similar)
Six Sigma, Lean, or other process improvement certifications
ITIL (Information Technology Infrastructure Library) certification
Experience in specific industries (if applicable to your company)
Why Join Our Service Operations Team
As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization.
Keywords
Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
$91k-137k yearly est. 1d ago
Vice President of Revenue Cycle
Beecan Health
Operations vice president job in Glendale, CA
The VicePresident of Revenue Cycle is responsible for the strategic oversight and hands-on execution of the end-to-end revenue cycle across the organization's Skilled Nursing Facility (SNF) network. This role provides direct operational leadership for billing, collections, accounts receivable, payer compliance, and audit readiness, with a strong emphasis on facility-level performance, cash flow optimization, and team development.
The VicePresident partners closely with facility administrators, clinical leadership, and corporate leadership to maximize reimbursement, reduce days in accounts receivable, and ensure compliance with Medicare, Medi-Cal, and Managed Care payer requirements in a highly regulated post-acute environment.
Core Expertise & Focus Areas
Skilled Nursing Facility Revenue Cycle Optimization
Healthcare Finance & Revenue Cycle Leadership
Billing & Coding Compliance (Medicare, Medi-Cal, Managed Care)
Claims Management, Denial Prevention, and Appeals
Accounts Receivable & Cash Flow Improvement
Regulatory Compliance & Audit Readiness
Team Development, Mentorship, and Performance Management
Duties and Responsibilities
Revenue Cycle Leadership & Regional Operations
Oversee all aspects of the revenue cycle across the SNF portfolio, including patient intake, billing, collections, and accounts receivable.
Provide hands-on executive leadership with direct accountability for facility-level revenue cycle performance.
Act as the primary escalation point for complex billing issues, unresolved AR, and payer disputes.
Cash Flow & Performance Management
Develop and implement strategies to improve revenue cycle efficiency, reduce days in accounts receivable, and optimize cash flow.
Review and analyze facility-level cash collections, aging reports, and payer performance trends.
Identify revenue shortfalls and opportunities; implement corrective action plans to improve revenue recognition and collections.
Provide regular reporting and actionable insights to senior leadership.
Claims, Denials & Payer Compliance
Ensure accurate, timely, and compliant claim submission to Medicare, Medi-Cal, and commercial payers.
Implement best practices for claims management, denial prevention, and appeals.
Lead resolution of payer underpayments, disputes, and recoupments.
Systems, Controls & Audit Readiness
Ensure accounts receivable and billing systems are fully functional and aligned with field operations by partnering with the Information Systems team and external vendors.
Serve as the primary liaison and subject-matter expert for billing audits, internal audits, and Additional Documentation Requests (ADRs).
Develop, enforce, and maintain revenue cycle policies, procedures, and internal controls.
Conduct regular audits and reviews to ensure compliance with regulatory and payer requirements.
Facility Engagement & Continuous Improvement
Work closely with facility administrators and business office managers to improve billing accuracy, timeliness, and accountability.
Conduct regular facility-level performance reviews, identifying root causes and driving corrective actions.
Standardize workflows and best practices across facilities while accommodating operational realities of a regional platform.
Team Leadership & Development
Lead, mentor, and develop revenue cycle teams, including billing, coding, and collections staff.
Evaluate team performance and implement strategies for continuous improvement and professional growth.
Support recruiting, interviewing, hiring, and onboarding of business office and revenue cycle personnel.
Foster a culture of accountability, compliance, and operational excellence.
Industry Awareness & Role Evolution
Stay current on industry trends, regulatory updates, and best practices impacting SNF reimbursement and revenue cycle operations.
Adapt strategies and responsibilities as business needs evolve.
Perform other related duties as assigned by senior management.
Knowledge, Skills, Abilities & Qualifications
Bachelor's degree in Accounting, Finance, Healthcare Administration, or a related field preferred.
Minimum of 7-10 years of progressive revenue cycle management experience, with demonstrated leadership success.
Extensive knowledge of SNF revenue cycle operations, healthcare reimbursement, and billing practices.
Strong understanding of healthcare reimbursement, billing, and accounting principles.
Proven ability to manage labor and operational budgets and track financial performance.
Ability to operate effectively in a fast-paced, highly regulated environment.
Strong organizational skills, attention to detail, and analytical capabilities.
Excellent verbal and written communication skills, with the ability to engage effectively across all levels.
Demonstrated ability to maintain confidentiality, exercise sound judgment, and make compliant, practical decisions.
Commitment to the mission and values of Beecan, including person-centered care delivered with dignity, compassion, integrity, teamwork, innovation, and safety.
Additional Disclaimer
The duties and responsibilities outlined above are intended to describe the general nature and scope of this position and are not all-inclusive. Management reserves the right to assign or reassign duties and responsibilities at any time based on business needs.
$137k-222k yearly est. 4d ago
Senior Vice President Portfolio Operations
Endeavor Agency
Operations vice president job in Irvine, CA
Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior VicePresident to join their team in Irvine, CA.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
People:
Engaged executive presence with team in scope of role
Build strong relationships of trust with internal (i.e., peers and support teams) team.
Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization.
Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example.
Ability to clearly communicate, motivate and inspire others to reach company vision.
Growth and Strategy
Positively contribute to sales and EBITDA goals
Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders.
Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
Maintain client retention goals as outlined in business plan.
Develop and implement strategies that promote the organization's mission, core values and global service standards.
Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business.
Drive business improvement and compliance through new or enhanced technology/processes.
Operations:
Follows regional and/or national policies and operational protocols.
Implement best practices, innovation, creative thinking, and employment of business practices throughout the company.
In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives.
Manage and direct regional leaders (VicePresidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth.
Education & Experience:
Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management
Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management
5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
$159k-293k yearly est. 3d ago
Senior VP & Real Estate Counsel - Global Venue Development
Live Nation International 4.7
Operations vice president job in Beverly Hills, CA
A leading live entertainment company in California seeks a Senior Real Estate Counsel to oversee international venue development and construction. This role involves negotiating leases and contracts while collaborating with various stakeholders. Ideal candidates will have over 8 years of legal experience in real estate transactions and a J.D. from an accredited law school. Benefits include health plans, paid time off, and concert tickets.
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$161k-257k yearly est. 3d ago
CEO-In-Training, Executive Director
Pennant
Operations vice president job in Los Angeles, CA
Pinnacle, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams and has a passion for the senior living industry. Join us in making an impact and shaping the future of senior care!
About the Opportunity:
The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for an opportunity to run one of our assisted living, independent living, or memory care communities. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to lead one of our thriving communities or future acquisition, with continued mentorship and operational support from experienced partners.
As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success.
Key Responsibilities:
Engage in immersive, on-the-job training across operational, care, and administrative functions
Shadow department heads and front-line staff to understand the day-to-day rhythm of community life
Take the lead on real-time projects and contribute to meaningful improvements within your host community
Study relevant state regulations and best practices in senior living operations
Align leadership and interpersonal skills with Pinnacle's core values and mission
Qualifications:
Minimum Requirements:
3-5 years of leadership experience in any industry
Proven success in building and leading high-performing teams
Ability to inspire, set vision, and deliver measurable results
Must obtain any required state licensing during their CIT program (varies by state)
Open to relocation based on available opportunities
Preferred Qualifications:
Bachelor's degree (MBA, MHA, or related field a plus)
Experience in operations, financial management or business development
Entrepreneurial mindset and a heart for service
About Us:
Pinnacle Senior Living, a portfolio company of The Pennant Group (NASDAQ: PNTG), is redefining the senior living experience with a commitment to personalized care, vibrant communities, and empowered local leadership. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care.
We are guided by the core values that shape Pennant's unique culture:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
These principles drive us to create communities where residents and employees alike can grow, thrive, and feel at home.
Learn More and Connect with Us:
Careers: *********************************
Become a CEO: *****************************
LinkedIn: ****************************************************
Facebook: ***************************************************
$133k-248k yearly est. 4d ago
Vice President of Property Management
20/20 Foresight Executive Talent Solutions
Operations vice president job in Culver City, CA
Company
With a 25+ year history, our client is a leading owner operator of multifamily and commercial properties in the Southern California area. The firm takes a long-term approach to real estate, putting their own capital and effort into projects. Over the years, they performed well through different real estate cycles by focusing on fundamentals and staying disciplined. They are well-capitalized and positioned for continued growth, they actively pursue the right opportunities and work hard to deliver results for both residents and investors.
Position
The VicePresident will support the principals in overseeing daily operations and driving strategic initiatives across the firm's multifamily and select commercial real estate portfolio. This role bridges property management, asset management, and project execution, ensuring operational excellence, efficient capital planning, and value creation. The ideal candidate brings a strong background in property or asset management, with deep multifamily expertise and some exposure to commercial real estate. A proven track record in CapEx planning and project management is essential.
Responsibilities
Partner with the principals to execute the firm's business plan, ensuring operational and financial objectives are achieved.
Provide oversight of property management functions, ensuring tenant satisfaction, efficient operations, and compliance with company standards.
Support asset management initiatives, including budgeting, forecasting, and portfolio performance tracking.
Lead planning, coordination, and execution of capital improvement and renovation projects across the portfolio.
Manage vendor selection, bid processes, and contract negotiations for major capital and maintenance projects.
Monitor project timelines, budgets, and quality standards to ensure projects are completed on time and within scope.
Collaborate with accounting and finance teams to ensure accuracy of operating budgets, CapEx plans, and financial reporting.
Identify opportunities for operational efficiency, cost savings, and revenue growth.
Track property performance metrics (NOI, occupancy, rent growth, capital deployment) and provide actionable recommendations.
Serve as a thought partner to the principals on growth strategy, operational improvements, and best practices.
Implement systems, processes, and reporting tools to enhance decision-making and portfolio visibility.
Contribute to acquisitions, dispositions, and refinancing efforts by providing operational and capital planning input.
Qualifications
15+ years of progressive experience in property management, asset management, or real estate operations. Multifamily required; commercial exposure strongly preferred.
Demonstrated ability to lead capital planning, construction oversight, and large-scale property renovations.
Proven track record managing cross-functional teams, third-party vendors, and property managers.
Strong understanding of P&L responsibility, NOI drivers, budgeting, and performance analytics.
Bachelor's degree in real estate, Finance, Business Administration, or related field required; MBA or related advanced degree preferred.
Excellent communication, problem-solving, and organizational skills. Ability to balance strategic thinking with hands-on execution.
A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually.
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$210k-260k yearly 4d ago
Chief of Operations - Luxury Fashion Brand
Strawberry Paris
Operations vice president job in Los Angeles, CA
Chief of Operations - Strawberry Paris
Full-Time | Downtown Los Angeles HQ l IN PERSON
***********************
READ IT COMPLETELY - YOU WONT REGRET IT
Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape.
We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us.
Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon.
The Role
As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world.
Key Responsibilities
Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue.
Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness.
Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools.
Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks.
Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability.
Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes.
Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets.
Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well
Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus).
Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization.
Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control).
Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com).
Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude.
Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus).
What You Get - A Package Built for Hustlers
Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential)
GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2
GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000
Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share
GUARANTEED $3,000 loyalty bonus at 3-year mark
Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH
20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate)
$150/month health & wellness stipend
Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder
Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!)
Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it)
Our Culture - Built for Builders
Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?”
Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level?
Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand.
Email: ************************
Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand
We move fast. The right person starts ASAP.
Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨
Check us out: ***********************
Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.
$62.4k-74.9k yearly 17h ago
Regional Operations Manager - Healthcare
Balboa Nephrology
Operations vice president job in Fountain Valley, CA
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.
Why Join Us?
Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
We will help you grow in your leadership experiences while learning the new value-based care world.
Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
Unlimited PTO and 9 company holidays per year.
Company-paid life insurance.
Hybrid schedule: 4 days in-office, 1 day remote.
Mileage reimbursement for travel between assigned clinic locations.
Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven
Our Mission: to consistently deliver superior care -
Balboa Care
- to every patient with kidney disease.
Core Competencies & Key Responsibilities
Execution & Accountability:
- Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness.
- Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals.
- Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.
- Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement.
Data-driven Decision Making:
- Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance.
- Track patient service metrics, resolve complaints, and enhance customer experience.
Critical Thinking & Proactive Problem Solving:
- Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples.
- Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies.
- Implement best practices for workflow optimization and standardization across clinic locations.
Leadership & Team Development:
- Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth.
- Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.
- Establish and reinforce performance standards, ensuring alignment with organizational expectations.
Relationship Building & Influence:
- Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives.
- Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement.
- Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment.
- Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability.
Preferred Qualifications:
· Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
· 5+ years of operations management experience in a multi-site healthcare setting.
· Proven track record of achieving operational goals through data-driven decision making.
· Exceptional leadership and team development skills.
· Strong communication and relationship-building abilities with physicians and cross-functional teams.
· Experience with performance dashboards, metrics tracking, and process improvement initiatives.
· Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.
Required Qualifications:
Bachelor's Degree in Health Administration, Business Administration, or a related field.
5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice.
Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements.
Proficiency in Excel and reporting platforms for tracking and improving performance metrics.
Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units.
Valid driver's license to travel between sites as required.
Preferred Qualifications:
Experience with EPIC or similar electronic medical record systems.
Lean Six Sigma or process improvement certification.
Experience in a fast-growing, multi-clinic healthcare organization.
Bilingual (English/Spanish) is a plus.
Work Environment & Additional Considerations:
Hybrid schedule: 4 days in office, 1 day remote.
Mileage reimbursement for travel between assigned locations.
Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary.
Background check required.
This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!
This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.
Language Skills
While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.
Vision Requirements
Vision requirements include close vision, ability to adjust focus, and see color.
Physical Demands
Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.
Work Environment
Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.
About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).
*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
$71k-98k yearly 4d ago
Director, HCC Coding
Regal Medical Group 3.8
Operations vice president job in Los Angeles, CA
Director of HCC Coding
The Director of HCC Coding is responsible for planning, organizing, directing, and controlling the activities and staff needed to conduct chart reviews, data validation, medical record organization, scanning, and ensuring timely feedback to providers. This role includes organizing, training, and directing the activities of the HCC department. The Director directly oversees HCC Coders and Auditors, in addition to managing chart reviews and special projects.
Essential Duties and Responsibilities:
- Address all provider issues and provide training for providers.
- Manage special projects and audits as assigned by the CFO.
- Ensure compliance from coders and the timely submission of provider feedback.
- Maintain departmental communication and processes to improve coding accuracy and data validation standards.
- Assist in developing workflows for coders and auditors.
- Conduct random audits of coders at all levels to ensure departmental quality.
- Manage NextGen coders and oversee billing for all Lakeside Senior HMO encounters.
- Review and provide feedback for RMG-employed physicians within the Senior HMO.
- Participate in meetings to create, analyze, apply, interpret, and communicate policies, procedures, and regulations effectively.
- Support company activities related to strategic goals and management meetings as required.
- Establish and ensure compliance with departmental goals, implementing procedures and performance standards to achieve these objectives.
- Lead HR activities for the staff, which include making employment decisions, recommending promotions, conducting timely performance evaluations, providing training, motivating staff, and issuing counseling and disciplinary actions as needed.
- Be responsible for maintaining all timekeeping activities in ADP for staff members.
- Prepare departmental reports as required.
- Recommend process improvements based on tracking and trending reports.
- Implement and coordinate processes for issue resolution.
- Perform other duties as assigned by management.
Compensation and Benefits:
The expected annual pay range for this position upon commencement of employment is between $140,000 and $160,000. However, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.
The total compensation package may also include additional elements such as sign-on bonuses and discretionary awards, along with a full range of medical and financial benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time, and parental leave), depending on the position offered. Details regarding participation in these benefit plans will be provided to employees who receive an offer of employment.
If hired, the employee will be in an "at-will position," and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time. Changes may be made for reasons related to individual performance, company or department/team performance, and market factors.
Comprehensive Benefits Package:
Regal Medical Group provides a comprehensive benefits package for full-time employees, emphasizing employee satisfaction and work-life balance.
The package includes:
Health and Wellness:
- Employer-paid comprehensive medical, pharmacy, and dental coverage
- Vision insurance
- Zero co-payments for employed physician office visits
- Flexible Spending Account (FSA)
- Employer-paid life insurance
- Employee Assistance Program (EAP)
- Behavioral health services
Savings and Retirement:
- 401(k) Retirement Savings Plan
- Income Protection Insurance
Additional Benefits:
- Vacation time
- Company celebrations
- Employee referral bonus
- Tuition reimbursement
- License renewal CEU cost reimbursement program
- Business-casual working environment
- Sick days
- Paid holidays
- Mileage reimbursement
The employer will consider qualified applicants with criminal histories for employment consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.
$140k-160k yearly 1d ago
Director of Investments
RETS Associates
Operations vice president job in Los Angeles, CA
RETS, on behalf of our client, is seeking a Director of Investments. This is an acquisitions focused role with aspects of asset management. Our client is a newly formed real estate entity created out of a 40+ year, $100mm+ company that is a leading manufacturer of security door hardware for residential, commercial, and institutional uses. This new entity expects to complete 1-2 transactions per year initially, deploying approximately $4-6M of annual equity, with plans to scale capital deployment over time.
This is not an ideal role for someone currently doing many deals per year with a long deal sheet of large portfolio acquisitions.
About the Role
This person will focus primarily on multifamily and industrial opportunities across the west coast and sun belt markets. This is a remote position with occasional attendance required in the Los Angeles office. The ideal candidate lives in SoCal and can be in Los Angeles on short notice. The position represents high-visibility, entrepreneurial opportunity for a real estate investment professional to influence the firm's private market acquisition strategy, drive full-cycle deal execution, and support ongoing asset management functions.
Responsibilities
Focus on multifamily and industrial opportunities across the west coast and sun belt markets.
Influence the firm's private market acquisition strategy.
Drive full-cycle deal execution.
Support ongoing asset management functions.
Qualifications
Bachelor's degree in Finance, Accounting, Economics, Statistics, Real Estate Finance, or related field.
10+ years of commercial real estate acquisitions experience.
Robust track record of sourcing, underwriting, and closing deals-ideally with expertise in multifamily and/or industrial acquisitions.
Ability to independently manage the entire acquisition lifecycle, from strategy and sourcing through due diligence, closing, and transition to asset management.
$101k-184k yearly est. 2d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations vice president job in Laguna Niguel, CA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 2d ago
Director of Field Operations
Gulfstream Strategic Placements
Operations vice president job in Irvine, CA
in Orange County, CA
Responsibilities:
Oversee Field Operations for HVAC Plumbing and Industrial Divisions
Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance
Forecasting for all Field Operations
Analyze job status, reporting, labor and scheduling
Requirements:
8 or more years of Field Operations experience
Knowledge of Mechancial Systems (HVAC/Plumbing)
Extensive knowledge in Construction and Labor Management
Advanced knowledge in MS Excel, Outlook, Project and BlueBeam
Preferred:
College Degree
Stable work-history
Local in Orange County, CA
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How much does an operations vice president earn in Hawthorne, CA?
The average operations vice president in Hawthorne, CA earns between $116,000 and $278,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.
Average operations vice president salary in Hawthorne, CA
$180,000
What are the biggest employers of Operations Vice Presidents in Hawthorne, CA?
The biggest employers of Operations Vice Presidents in Hawthorne, CA are: